SOUTHEAST UNIVERSITY

“ASSIGNMENT”
Submitted To:
Dr. Md. Serajul Islam
Course Teacher
Course Title: Industrial Relations
Course Code: HRM 610
School of Business Studies
Southeast University

Submitted By:
Name : Md. Asif Siddiqui
ID : 2019110005029
Batch : 30th
Section : 03
Department : MBA (Friday)
Southeast University
Question: Explain different objective of good industrial relation?
Answer:
The relationship between employer and employee or trade unions is called
Industrial Relation. It’s a combination of social science. Harmonious relationship
is necessary for both employers and employees to safeguard the interests of both
parties of the production. In order to maintain good relationship with the
employees. The concept of Industrial Relations indicates the relationship between
employees and management in the day-to-day working of industry. But the concept
has a wide meaning. When taken in the wider sense, industrial relations are a set of
functional interdependence involving historical, economic, social, psychological,
demographic, technological, occupational, political, and legal variables. The main
functions of every organization should avoid any dispute with them or settle it as
early as possible so as to ensure industrial peace and higher productivity. In other
words, good Industrial Relation means industrial peace which is necessary for
better and higher productions. IR may be understood in both inter and intra terms-
that is between employers and employees, between employers and employees and
also between employers and employers.
The primary objectives of industrial relation to maintain and develop good healthy
between employers and employees or operative and management. Established and
foster sound relationship between workers and management by safeguarding their
interest. Avoid industrials conflicts and strikes by developing mutuality among the
interested of mutual parties. Provide an opportunity to take part in management to
make decision making process. Raise productivity in the organization to curb the
employee turnover and absenteeism. It helps to correct an imbalanced, disordered
and maladjusted social and economic order with a view to reshape the complex
socio-economic relationships following technological and economic progress.
One of the others objective are

1. To develop and progress of Industry through democratic fashion.

2. To safe-guard the interests of both workers and management.
3. To help in establishing and maintaining industrial democracy.
4. To provide an environment of cooperation and coordination.
5. To eliminate unfair labour practices
6. To control discipline and raise morale of employees.
7. To raise the economic status of employees.
Some of are different objectives that’s shows good indications of industrial
relationships;

Uninterrupted Production and Increased Productivity:

The objective of IRs is to keep the production process/ services running so that
target of production / services set by organization is attained and also to increase
productivity to enable the organization to grow and develop.

Less\zero conflict

If, better industrial relation is established both management and workers develop
mutual understanding and put in best efforts to resolve disputes through bilateral
discussion, negotiation. So, conflicts are minimized if, not reduced to zero.

Industrial Peace and Harmony:

The sound industrial relations bring industrial peace and harmony while unsound
industrial relations create situation/ climate of disharmony, industrial unrest and
conflict.

Contented and Committed Workforce:

The objective of industrial relations is to create a contented and committed

workforce by way of increasing their wages, providing fringe benefits, social
security measures, opportunities to develop, grow etc. This is done through
establishment of healthy industrial relations.

Dynamic Workforce:

Sound industrial relations create a dynamic workforce to get acquainted with the
changing scenario, to know the organization needs, demands, and place in the
competitive race and to help the organization to survive, grow and develop. IR
policies, procedures are framed to give emphasis on workers’ involvement,
participation in decision making process, to develop competencies through
training, education, counselling.

Management of Organizational Complexity:

In view of liberalization, privatization and globalization (LPC) organization has to

face a tough competition as multinational companies (MNCs), transnational
companies (TNCs) occupy a place in the market. For producing quality product
and also variety of products different sophisticated machines, devices with
complicated operation processes are installed, which need workforce to accept
changes, update knowledge, skill.

Sound industrial relations through developing human relations, understanding,

mutual confidence and enriching knowledge, imparting training to enhance the
level of competence and skill, manage the organizational complexities.

Developing Trade Unions:

If union leaders, active members are educated, aware of changing environment,

position of the organization where rank and file work and also rights, duties and
responsibilities of the workers, most of the workers’ problems are solved by
themselves. So, it is one of the objectives of IRs is to educate trade union people
and to support and develop them to act as real trade unions for the right cause of
the workers and for growth and development of the workers and the organization
as well.

Cordial Human Relations:

One of the objectives of IRs is to promote employer employee relations. Human

relations through effective interaction and communication process. Organization
philosophy, climate, management approach, style of functioning facilitate to
develop mutual understanding, mutual faith between boss and subordinates.

Educating Workers:

Because of illiteracy, ignorance workers are unable to judge the specific situation,
issues and give consent or agree to take recourse to action which is unjustified,
unwarranted and uncalled for. IRs’ objective is to educate the workforce, to
develop their skill, ability to perceive the situation rightly, to make them aware of
their strength and weaknesses so that they can negotiate their grievances, issues,
problems with their boss and can resolve them.

Promoting Trust, Creativity and Cooperativeness:

Sound industrial relations create a conducive and congenial climate in organization

which promotes trust, creativity and cooperativeness amongst the workers.
Under such organizational milieu, workers develop a feeling of ‘belongingness’,
‘we-ness’, ‘together-ness’ which drive them to undertake any job for making
things happen. Workers become loyal, committed, particular about their job role,
and make no/less wastes, accident. Labour turnover rate, absenteeism rate are
reduced.

Foster Industrial Peace:

Under the mechanism of IR, both employees and managers discuss the matter and
consult each other before initiating any actions. Doubts, if any, in the minds of
either party are removed. Thus, unilateral actions that prop confusion and
misunderstanding disappear from the scene. In this way, IR helps create a peaceful
environment in the organization. Peace, in turn, breeds prosperities
Question: As a Manager how would you foster a good industrial
relations?

Answer:
As a manager it’s a real challenge to motivate employees to do better in their job in
hopes of retaining good talent for the company. In order to do this, human resource
workers need to pay attention to fostering positive employee relationships. So there
are some process that should be followed to guide employee as a good industrial
relations.

Communicate Responsibly

Employees want to know what is going on within a company. They are busy with
the day to day activities that go on and many times, they lose sight of what is going
on from a higher up standpoint. As a human resource representative, it is important
that you connect with employees to let them know what is going on. This might
mean recent developments in the company, new benefits, new staff members, etc.

Interaction from Upper Management

It is important to encourage upper management to connect with all of the

employees, even those that are entry level. You can connect with employees as
much as you want, but it is very important to employees that the higher-ups of the
company take a minute to introduce themselves, shake hands, ask how someone is
doing or focus on the day to day activities and duties within the company.

Provide Educational Opportunities

Whenever a new training opportunity comes along, or the opportunity comes up
where an employee can learn more or further develop their skills within a
company, this connection should be made. You can develop a trusting relationship
with an employee by showing them you care about their knowledge base and their
job security. These educational opportunities can take place on site in the human
resources department or you can provide off-site training. Let your employees
suggest what they want to learn and see if you can make those opportunities
available for them.
 Provide Opportunities for Self-Management
When you allow employees the opportunity to manage themselves and control
their own day to day activities, this shows that you care about them and you trust
them. This develops a good relationship between you and your employees. You
may also give out the responsibility of managing other people or training other
people.

Give Employees a Voice

There are always things that bother someone about a company whether it be
something that goes on during the work day or it could be something like company
benefits. It is important to let employees have a voice and make sure they know
they are heard. This makes them feel trusted, and as though they are a valuable
asset.
As a human resource worker, one of your main responsibilities is making sure that
your employees feel comfortable where they are and that they are trusted and
appreciated. You can accomplish this a number of ways to foster positive
employee relationships. This will lead to success for you as a professional but also
success within the company as well.