BSBADM311 – Maintain business resources

Name: Surname:

Student No:

Qualification: BSB30115

Training Package: BSB Business Service

Due Date: Week 9 Assessment Type: Research and presentation

Assessment Guidelines
Please read the following assessment guidelines carefully.

1. The purpose of this activity is to assess your knowledge and skills in Maintain business resources.
2. If you have any considerations that may affect your performance in the assessment, please inform your
assessor immediately. Your assessor will provide you with a suitable alternative to complete this assessment.
3. Your assessor will mark your assessment and provide feedback and a grade to you via the assessment
submission on Moodle.
4. If you feel the decision made by your assessor was incorrect you have the rights to appeal the grading through
filling out an appeals form which will then be handle by the Academic Manager.
5. A “NYS” (not yet satisfactory) result of this task may be returned to you for a re-assessment. Re-assessments
must be submitted by an agreed date with your assessor.
6. The re-assessment work must address the specific performance tasks beyond doubt for the assessor to issue a
satisfactory (pass) result. A repeat NYS outcome could lead to an administration fee for further reassessment.
7. All work must be done individually. Copied work will not be accepted and
By adding my name to this document, I hereby declare the work is my own and has not been copied from
any other source.

Student NAME:______________________________________ Date:_________________

Case study
Mercury colleges makes use of a number of different capital resources such as:

V2018.1
/conversion/tmp/scratch/508463692.doc
Page 1 of 7
 BSBADM311 – Maintain business resources
 Printers
 Computers
 Projectors

While the computers are the most accessed resource, the printers are the most used resource throughout the
college.

With hundreds of people relying on the printer’s each day for all their education and teaching needs the printers
are of high priority. Regular servicing for both printers are carried, maintenance is kept up to date, and materials
are monitored and kept in supply.

There are 2 main printers in the college one located on level 2, in the student’s common area which can be
accessed by all students and teaching staff. This printer is commonly used for:
 Printing workbooks
 Handouts for students
 Class activities

The second printer is located in the student services/reception area on level 1 and is used mainly by admin staff
and management for:

 Printing student attendance

 Documentation / information
 Printing letters and reminders

Each printer has three print trays which can hold a reem of paper in each. One reem of paper is 500 A4 sheets.
Each printer holds 2 xBlack tonner, 1x Yellow, 1x Blue and 1x majenta tonner with the majority of printing
being done in black and white.

The college ask for majority of printing to be done in black and white as the black tonners are more affordable
and easier to hold stock of then the color tonners.

Scheduled servicing on the printers takes place once each term especially when the printer are in high demand.
Regular maintenance is also kept up to date with the waste toner being replaced when required.

If one of the printers are not working then the college only has one printer available for all its printing needs.
This can increase the risk of the printers breaking down due to overuse.

On average the college orders 10 boxes of paper per week, each box contains 5 reems of paper result in a total of
50 reems of paper being used for the colleges printing needs on a weekly basis.

The college is looking at purchasing new printers which are more economical and sustainable to the environment
as well as being more user friendly for the mass amounts of printing which is done each day at the college.

Ideally the new printers would be durable, be able to print bulk documents have more storage space for paper as
the current printers can only hold 3 reems at a time which is less then a box of paper resulting in the remaining 9
boxes being stored in the staff room restricting storage space for trainers and other staff.

Task - Research
You are in charge of looking after all the ordering of supplies for Mercury College, you have been asked to
conduct research and gather information which will be presented at the next management meeting on the benefits
of purchasing two new printers.

V2018.1
/conversion/tmp/scratch/508463692.doc
Page 2 of 7
 BSBADM311 – Maintain business resources
Not only do you need to research and gather information on two new printers you must also gather information
and present it showing the benefits (cost) and other to Mercury if they invest in purchasing the printers you have
chosen along with all relevant supplies for the printers i.e paper, tonner, services and parts.

Using the capital resource (printers) discussed in the case study you are required to conduct further research of
your own to complete the below task.

You need to monitor the usage of the equipment you have selected, this needs to include material usage for the
current printers. You can conduct primary and secondary research to help you gather your information.

1. Fill in the below table on resources using the information you have gathered. Hint Mercury currently
use office works.

Current Supplier Paper Toners Service

Reflex Ultra White 80gsm -Kyocera Toner Kit TK-110 Standard Next Day
Office works A4 Copy Paper 50 Ream $216.00 Delivery for orders of
Half Pallet -Kyocera Toner Yellow TK- $55 or more to metro
$249.50 869 areas of Brisbane,
$239.00 Melbourne, Geelong,
-Kyocera Toner Magenta Perth and Sydney.
TK-869
$239
-Kyocera Toner Cyan TK-
869
$239.00

2. You are required to conduct research into different suppliers to provide a comparison between different
office supply company to equip management to make a decision on which supplier they should be using.

Suppliers Paper Toners Service

REFLEX A4 COPY KYOCERA TK110 TONER Free shipping for

Mega office supplier PAPER ULTRA WHITE KIT purchase order more
80GSM REAM OF 500 $175.76 than 77$
SHEETS -Kyocera Toner Yellow TK-
$5.78 per ream 869
$189.15
50ream =289 -Kyocera Toner Magenta
TK-869
$189.15
-Kyocera Toner Cyan TK-
869
$189.15
Office nation REFLEX A4 ULTRA KYOCERA TK110 TONER
WHITE COPY PAPER KIT
80GSM WHITE 500 $184.00
SHEETS -Kyocera Toner Yellow TK-
$297.50 per 50 ream 869
$208.50
-Kyocera Toner Magenta
TK-869
$208.50
-Kyocera Toner Cyan TK-
869
$208.50

V2018.1
/conversion/tmp/scratch/508463692.doc
Page 3 of 7
 BSBADM311 – Maintain business resources

3. Given the information you have collected on the current resources which are required for the use of both
printers, what would be the possible impact to staff and students at mercury college if there was a
resource shortage.

Resource Impact of a shortage to Mercury

Colour tonner  Impact would be no one would be able to print

in colour and this would limit production to
certain people.
 Incurred cost as color printing may need to be
outsourced.
- Have extra cost when need to use outside
Printer service
- Another printer might workhard

- Deadlines may not be able to be met.

Paper - Cannot print out any study material

- Every activities might be struck, cannot using

Electricity a printer

4. Create a Budget which routinely monitors and compares usage of resources.

Budget Expenses Usage Monitoring

$249.50 (office work) per College might use College might order 50 ream
$1,100 for paper box/week around 48 ream per every week .As we might
week. use around 8 reams per day
$998 per month except on Saturday and
Sunday we will use only 4
ream on weekend.
$1,100 $1023 per month for Colleges will changing a As College printer holds 2
tonners tonners around two time xBlack tonner, 1x Yellow, 1x
per month for each Blue and 1x majenta tonner.
tonner. We will order each tonners
two items. Except for black
we might order it four items.
$500 permonth Electrivity for two printer We need to use an electricity
$500 for a printer so an
approximately rate for two
printer is around $450-500

5. How can Mercury College use technology to help monitor and identify effective resources?
Answer:
Mercury College can use technology for resources to minimize the costs and also manage a
stock of resource. They can use a business technology such as computers, Databases or inventory
systems for help monitor and to manage an effective resource.

V2018.1
/conversion/tmp/scratch/508463692.doc
Page 4 of 7
 BSBADM311 – Maintain business resources
6. How are resources stored? What are the organisation requirements for storage of resources for Mercury
are they cost effective and consistent?
Answer:
According to the right way to store a resource, we need to concern to store in an appropriate
amount for using. In order to make the cost effective and consistent, Mercury college must not store too
many resource and not too little.

7. Identify how mercury requires resources within specific timelines? What are the effects of resources are
not available within these timeline?
Answer:
Mercury College can use a technology to manage a timeline for using and ordering a resource.
So they can know exactly how many stock on hand and how many they need to buy more. If Mercury
College cannot follow the timeline it might be an overload of stock or running out of stock.

8. Identify the key people you would consult with when making decision about resources and equipment
within the college?
Answer:
We need to consult with a person who has a priority to approve a decision about resources and
equipment. I t might be about the cost and budget that will use for purchasing stock. Moreover we need
to contract a supplier for ordering a stock or asking them more information about a resources and
equipment.
9. How is resource handling managed in relation to workplace health and safety measure? Is there a
policy?
Answer:
Resource handling is concerned with how efficiently an organisation can use resources when it
is deemed necessary. These resources may include human skills, technology and financial resources.
An Occupational Health and Safety requirements, resource handling involves the physical act of
handling equipment within the workplace. There is a policy which workplace should be no potential
health and safety problems for employees or customers. Under legislation, your organisational will be
required to provide:
- Information, instruction, training and supervision
- Safe systems of work
- Safe premises
- Safe machinery and materials

10. How does the performance of the resource impact on operational task?
Answer:
An operational task takes resources and transforms them into the desired goods. They often involve one
or more elements and are considered to be critical. As some resource can impact on operational task, for
example if the task that need that resource but there are an accident running out of resource so the task might not
be done.

Task 2 – Presentation
Using the information you have gathered, you are now required to create a 10-12 slide presentation which needs
to be presented to the management team (your trainer and class)

The purpose of the presentation is to present your finding as a result of the research you have complete and to
make recommendation to the management team.

In your presentation you must address the following areas:

1. Purpose of the research

2. Background on current resources
3. Present business needs in relation to organisational requirements
4. Future business needs
5. Resources and usage of materials
6. Impact to business based on materials and resources including financial impact
7. Ensure advise and recommendations are clear and concise and achieve the organisational requirements
8. Recommendation

V2018.1
/conversion/tmp/scratch/508463692.doc
Page 5 of 7
 BSBADM311 – Maintain business resources
9. Conclusion to research

Performance Criteria to be meet by the student

UNIT NAME: BSBADM311- Maintain Business Resources

Has the student in this assessment demonstrated they can? S NYS

1.1 Calculate estimates of future and present business resource needs in accordance with
organisational requirements

1.2 Ensure advice is clear, concise and relevant to achieve organisational requirements

1.3 Provide information on the most economical and effective choice of equipment,
materials and suppliers
1.4 identify resource shortages and possible impact on operations

2.1 Ensure resource handling is in accordance with established organisational requirements

including occupational health and safety requirements

V2018.1
/conversion/tmp/scratch/508463692.doc
Page 6 of 7
 BSBADM311 – Maintain business resources
2.2 Use business technology to monitor and identify the effective use of resources

2.3 Use consultation with individuals and teams to facilitate effective decision-making on
the appropriate allocation of resources
2.4 Identify and adhere to relevant policies regarding resource use in the performance of
operational tasks
2.5 Routinely monitor and compare resource usage with estimated requirements in budget
plans
3.1 Ensure acquisition and storage of resources is in accordance with organisational
requirements, is cost effective, and consistent with organisational timelines

3.2 Acquire resources within available timelines to meet identified requirements

3.3 Review resource acquisition processes to identify improvements in future resource

acquisitions

Assessment Outcome Satisfactory  Not yet  Re-

satisfactory assessment

V2018.1
/conversion/tmp/scratch/508463692.doc
Page 7 of 7