Professional Documents
Culture Documents
Understanding the proper business letter format, the parts of a business letter and practicing
writing is key to effective business correspondence.
The business letter is a little more formal than other written business communications such as
email, memos or text messages.
It is important to know the audience so the tone of the letter can be professional but not
overly formal.
assume that the reader has limited time and that they are looking for the bottom line and how
it relates to them.
Make sure the substance is clear, specific and to the point so the reader can make a quick
assessment of the letter.
In many cases, the business letter is the first impression so it is important to ensure the
content is accurate and free from errors.
This includes proofing the letter for content clarity and typos.
If a formal letterhead is not available, the name of the company with address, contact phone
number, and email should be printed on the top center of the paper.
1. Date
The date is put at the top of the page for any business communication.
The date is a critical piece of information documenting when the correspondence was sent.
This is important for correspondence that may be kept for future reference.
The address of the person receiving the correspondence includes a formal name, street
address, city, state, and zip code.
Don’t forget to double check the spelling of the person’s name.
A misspelled name is careless, unprofessional and can negatively impact the response to the
letter.
3. Salutation
Some people have sensitivities to what name is used in addressing them so be sure to take the
time to identify the person’s most commonly used name.
For example, if the person’s name is Robert, try to find out if he goes by Robert, Rob or Bob.
For instance – Dear Bob,
4. Introduction
The body of the letter is where the bulk of the information is shared.
The body of the letter explains in detail all aspects of what is being communicated.
We understand that XYZ Corporation can provide tools for 10% less than other
competitors. And, that the focus on service after the sale is amongst the best in the
industry.
6. Closing
The closing of the letter summarizes what the letter was about and any next steps or action
items.
This section gives the reader a heads up that the communication is coming to a close.
For instance, the closing may be something like this:
Please call me at your earliest convenience to discuss a vendor relationship and to explore
if we can come to a mutually beneficial relationship. I look forward to speaking with you
soon.
7. Signature
Examples are Sincerely, Warmest Regards, Respectfully Yours, Very Truly Yours, or
Cordially Yours.
After the complimentary closing, space is left for the signature that goes above the typed
name and title of the person sending the letter.
Salutation:
Dear Mr. Smith/Dear Mrs. Smith,
Dear Sir,
Dear Madam,
Dear Sir or Madam,
Yur excellency,