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En ISO 11064-4 - Ergonomic
En ISO 11064-4 - Ergonomic
Home > EN ISO 11064-4 - Ergonomic design of control centres - Part 4: Layout and dimensions of
workstations
This part of ISO 11064 specifies ergonomic principles, recommendations and requirements for the design of
workstations found in control centres. These workstations are to be found in applications such as
transportation control, process control and security installations. It covers workstation design with particular
emphasis on layout and dimensions of primarily seated, visual-display-based workstations although sit/stand
workstations are also addressed.
References
2004
General Description
Purpose:
The specific purpose of ISO 11064-4 is to cover the layout and dimensions when designing workstations.
Focus is on seated, visual-display-based workstations although sit/stand workstations are also addressed.
Guidance material
The norm is available as paper version or electronically as a PDF document. No special technical
requirements are necessary for applying the norm.
Measure/Response Type:
not applicable
not applicable
Evaluation
Advantages:
The norm provides a good overview of the factors which need to be considered when designing a
workstation.
Disadvantages:
There are no checklists provided whether relevant factors are considered in the design. This need to be
inferred from the text.
Alternative Methods:
It is referred to other ISO norm which are mentioned as required when applying this norm:
ISO 9241-3: 1992, Ergonomic requirements for office work with visual display terminals (VDTs) ? Part 3:
Visual display requirements.
ISO 9241-5: 1998, Ergonomic requirements for office work with visual display terminals (VDTs) ? Part 5:
Workstation layout and postural requirements.
ISO 9355-2: 1999, Ergonomic requirements for the design of displays and control actuators ? Part 2:
Displays.
ISO 11064-3:1999, Ergonomic design of control centres ? Part3: Control room layout.
Ease of use:
The norm is easy to read and to understand.
Efficiency:
With little effort it is possible to consider relevant factors for the design and layout of workstations.
Effectiveness:
Partly generic, needs interpretation and background knowledge, does not guarantee a ?perfect? design,
iterative approach necessary including validation with end-users.
Ease of use:
high
Efficiency:
high
Effectiveness:
medium
Constraints concerning conditions of use:
Cross-reference is made to other ISO norms/ guidelines which provide additional or complementary
information (see above).
Reliability:
not applicable
Validity:
not applicable
not applicable
Basic HF knowledge is required to understand, interpret and apply the recommendations provided.
not relevant
Cost Information
The norm can be purchased online at iso.org. All ISO publications are protected by copyright. Therefore and
unless otherwise specified, no part of an ISO publication may be reproduced or utilized in any form or by
any means, electronic or mechanical, including photocopying, microfilm, scanning, without permission in
writing from the publisher.
Cost (June 2012) is 128 CHF (approximately 105 €), therefore it is still considered as
Very low: (<100 €) low costs to purchase or free license, no special devices necessary
Experiences of use by SESAR partners (including references):
not available
not available
The guideline is of relevance after scope and feasibility are analysed and the decision for building a certain
system has been made. Thus the guideline applies for V3.
Application Area:
The guideline is usable for any kind of workstation but is of limited use to cockpit design, due to its special
requirements and constraints (e.g. physical dimensions).
Keywords:
Short Description:
This part of ISO 11064 specifies ergonomic principles, recommendations and requirements for the design of
workstations found in control centres. It covers workstation design with particular emphasis on layout and
dimensions of primarily seated, visual-display-based workstations.
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