Light Vehicle - Diagnose Service Noss 1

Jabatan Pembangunan Kemahiran
Kementerian Sumber Manusia, Malaysia
STANDARD KEMAHIRAN PEKERJAAN KEBANGSAAN

(NATIONAL OCCUPATIONAL SKILLS STANDARD)
G452-002-3:2018
LIGHT VEHICLE – DIAGNOSE SERVICE

SERVIS DIAGNOSTIK – KENDERAAN RINGAN
LEVEL 3
Copyright © DSD 2018
Department of Skills Development (DSD)

Federal Government Administrative Centre
62530 PUTRAJAYA, MALAYSIA
NATIONAL OCCUPATIONAL SKILLS STANDARD
SERVIS DIAGNOSTIK – KENDERAAN RINGAN
LEVEL 3
All rights reserved.

No part of this publication may be produced, stored in data base, retrieval system, or in any
form by any means, electronic, mechanical, photocopying, recording or otherwise without prior
written permission from Department of Skills Development (DSD).
TABLE OF CONTENTS
Abbreviation ................................................................................................................................... i
Glossary ......................................................................................................................................... ii
Acknowledgement ........................................................................................................................ iv
STANDARD PRACTICE ............................................................................................................ 1
1. Introduction ......................................................................................................................... 2
1.1.Occupation Overview ................................................................................................... 2
1.2.Rationale of NOSS Development ................................................................................. 4
1.3.Rationale of Occupational Structure and Occupational Area Structure ................ 5
1.4.Regulatory / Statutory Body Requirements Related to Occupation ........................ 6
1.5.Occupational Pre-Requisite ......................................................................................... 6
1.6.General Training Pre-Requisite For Malaysian Skills Certification System .......... 6
2. Occupational Structure (OS) ............................................................................................. 7
3. Occupational Area Structure (OAS) ................................................................................. 7
4. Definition of Competency Levels ....................................................................................... 8
5. Award of Certificate ........................................................................................................... 9
6. Occupational Competencies ............................................................................................... 9
7. Work Conditions ................................................................................................................. 9
8. Employment Prospects ..................................................................................................... 10
9. Up Skilling Opportunities ................................................................................................ 10
10. Organisation Reference for Sources of Additional Information .................................. 11
11. Standard Technical Evaluation Committee ................................................................... 13
12. Standard Development Committee ................................................................................. 14
STANDARD CONTENT ........................................................................................................... 15
13. Competency Profile Chart (CPC).................................................................................... 16
14. Competency Profile (CP) .................................................................................................. 18
CURRICULUM OF COMPETENCY UNIT ........................................................................... 34
15. Curriculum of Competency Unit ..................................................................................... 35
15.1.Automotive Workshop Supervision ........................................................................ 35
15.2.Engine Management System (EMS) Diagnostic..................................................... 40
15.3.Antilock Braking System (ABS) Replacement ....................................................... 44
15.4.Supplementary Restraint System (SRS) Airbag Parts & Components
Replacement. ..................................................................................................................... 48
15.5.Vehicle Electrical& Electronic System Diagnostic ................................................ 53
15.6.Turbocharger / Supercharger System Diagnostic ................................................. 58
15.7.Vehicles Wheels, Steering and Suspension Diagnostic .......................................... 62
15.8.Vehicle Heated Ventilation Air Conditioning (HVAC) Diagnostic ...................... 67
15.9.Automatic Transmission / Transaxle Diagnostic ................................................... 73
15.10.Manual Transmission / Transaxle Diagnostic ...................................................... 76
15.11.Diesel Common Rail Fuel Injection Diagnostic.................................................... 79
15.12.Transfer Case Diagnostic ....................................................................................... 84
16. Delivery Mode ................................................................................................................... 88
17. Tools, Equipment and Materials (TEM) ........................................................................ 89
18. Competency Weightage .................................................................................................... 92
Sample Calculation for Summary of Training Hours ................................................... 97
G452-002-3:2018
Abbreviation
1. 3R Reduce, Reuse, and Recycle.
2. 5S Seiri,Seiton,Seiso,Seiketsu, and Shitsuke.
3. DOE Department of Environment.
4. CoCU Curriculum Of Competency Unit.
5. CP Competence Profile.
6. CPC Competence Profile Chart.
7. CU Competency Unit.
8. DSD Department Of Skills Development.
9. DOSH Department of Occupational Safety and Health.
10. HVAC Heating, Ventilation, and Air Conditioning .
11. JPJ JabatanPengangkutan Jalan.
12. MAI Malaysia Automotive Institute.
13. NOSS National Occupational Skill Standard.
14. MOT Ministry of Transport.
15. OAS Occupational Area Structure.
16. OEM Original Equipment Manufacturer.
17. OSHA Occupational Safety and Health Act.
18. OS Occupational Structure.
19. PPE Personal Protective Equipment.
20. RTA Road Transportation Act.
21. SDC Standard Development Committee.
22. SKM Sijil Kemahiran Malaysia.
23. SP Standard Practice
24. SOP Standard Operating Procedure.
25. TEM Tools, Equipment and Materials.
26. HSE Health Safety & Environment
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Glossary
1. Diagnostic The definition of diagnostic is something related to the identification of a problem or

disease.
2. Inspection An inspection is, most generally, an organized examination or formal evaluation

exercise. In engineering activities inspection involves the measurements, tests, and
gauges applied to certain characteristics in regard to an object or activity. The results
are usually compared to specified requirements and standards for determining
whether the item or activity is in line with these targets, often with a Standard
Inspection Procedure in place to ensure consistent checking. Inspections are usually
non-destructive.
3. Job Order A work order or job order is an order received by an organization from a customer or
client, or an order created internally within the organization. A work order may be for
products or services.
4. Maintenance Maintenance, repair and operations (MRO) or maintenance, repair, and overhaul
repair, and involve fixing any sort of mechanical, plumbing or electrical device should it become
overhaul out of order or broken (known as repair, unscheduled, or casualty maintenance). It
also includes performing routine actions which keep the device in working order
(known as scheduled maintenance) or prevent trouble from arising (preventive
maintenance).
MRO may be defined as, "All actions which have the objective of retaining or
restoring an item in or to a state in which it can perform its required function. The
actions include the combination of all technical and corresponding administrative,
managerial, and supervision actions." MRO operations can be categorised by whether
the product remains the property of the customer, i.e. a service is being offered, or
whether the product is bought by the reprocessing organisation and sold to any
customer wishing to make the purchase. In the former case it may be a back shop
operation within a larger organization or smaller operation. The former of these
represents a closed loop supply chain and usually has the scope of maintenance,
repair or overhaul of the product. The latter of the categorisations is an open loop
supply chain and is typified by refurbishment and remanufacture. The main
characteristic of the closed loop system is that the demand for a product is matched
with the supply of a used product. Neglecting asset write-offs and exceptional
activities the total population of the product between the customer and the service
provider remains constant.
5. Service A Service is a set of actions or solutions that are put in place or are performed to
provide a repeatable and consistent set of outcomes, deliverables, and performance
for people, organizations, and systems that represent consumers or beneficiaries of
such results
6. Workshop Workshop manuals are a series of practical repair manuals and service manuals,
Manual which are the same essential industry standard documents orsoftware as used by the
dealerships around the world, covering repairs, service schedules, maintenance,
wiring diagrams and diagnostics.
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7. Light Vehicle Also known as passenger vehicle that doesnot have more than 9 seats, is a
classification of a vehicle that weight not more than 3,500kg. Van, small pickup
truck, passenger car, saloon, hatchback or aeroback, station wagon, coupe,
convertible, and multipurpose vehicle are considered light vehicle.
8. 5S 5S is a workplace organization method that uses a list of five Japanese words: seiri,
seiton, seiso, seiketsu, and shitsuke. These have been translated as "Sort", "Set In
Order", "Shine", "Standardize" and "Sustain". The method describes how to organize
a work space for efficiency and effectiveness by identifying and storing the items
used, maintaining the area and items, and sustaining the new order. The decision-
making process usually comes from a dialogue about standardization, which builds
understanding among employees of how they should do the work.
9. Oscilloscope The oscilloscope helps to find the problem quick and easy. Often the problem hasn’t
analysing recorded an error code (DTC) in the corresponding ECU, a DTC that can be read with
a code reader. DTC is recorded when there is a broken cable or a cable has short
circuited to a positive or negative supply. But when a detector or a mechanism has
stopped working in some mid position, there is no error recorded. In this case, the
automobile oscilloscope is your most needed instrument.
With the increase of sensors, actuators and wiring diagrams built in the modern
automobiles, the automobile oscilloscope is an instrument which diagnoses
irregularities in the automobile faster and easier. The oscilloscope is an irreplaceable
tool, when you have to observe output signals from inductive sensors, whose output
signals form an impulse sequence, slow-changing analog signals, primary and
secondary ignition circuits, intake manifold absolute pressure, starter current
waveforms and charging currents.
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Acknowledgement
The Director General of DSD would like to extend his gratitude to the organisations and
individuals who have been involved in developing this Standard including:
i. National Skills Development Council (NSDC)

ii. Standard Technical Committee (STC)
iii. Standard Technical Evaluation Committee (STEC)
iv. Standard Development Committee (SDC)
v. Facilitator
vi. Secretariat
vii. Related Organisation
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STANDARD PRACTICE
NATIONAL OCCUPATIONAL SKILLS STANDARD (NOSS) FOR:
LEVEL 3
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1. Introduction
1.1. Occupation Overview
With the predicted skilled labour shortage, and continual retirement of experienced
technicians within the next few years, interest in training and skills upgrading in the
automotive-repair sector has continued to increase. In addition, technology continues to
change and training programs must keep pace with the changing technology. Not only
have vehicle engines moved into the area of electronics and computerization, but the
peripheral automotive industries, such as glass and parts, have also seen vast changes in
the technical aspects of the automotive trades. One of the main purposes of this review is
to provide a thorough review of existing training contents, and the creation of new
programs (if necessary), that the training materials and curriculum match the needs of
today technicians and employers.
We believe that a resourceful and productive career with a prosperous and sustainable
future is built on a foundation of solid early development. Basic skills and knowledge in
the earliest years lays the groundwork for a lifetime of solid knowledge. When
developing skills are strengthened by positive early experiences, knowledgeable
technicians are more likely to grow into competent technicians. The automotive repair
and maintenance industry comprise of companies of automotive mechatronic, tyre
service, automotive service, Heating Ventilation Air Conditioning (HVAC), accessories,
Hybrid system, NGV system, and power train maintenance that provide repair and
maintenance services for light vehicles. The occupational function of work and services
includes the repair and/or replacement of parts, rust-proofing, oil change, lubrication, tire
changes and car washes. The demand of automotive repair and maintenance services
largely depends on the average car usage and the number of cars on the road. They are
also required to perform diagnostic test & evaluation for the vehicle performance, repair
& maintenance, after service, warranty and maintain inventory of automotive parts
related to a holistic vehicle maintenance and repair occupation or employment
The vehicle maintenance and repair industry value chain enter into system diagnostic,
testing, and comprehensive rectification of vehicle performance which allows a
mechanic profession to determine the root cause of a problem in the vehicle. The
profession may be required to evaluate the next course of action, such as the type of
repair that needs to be performed to solve the problem for all vehicle maintenance
service which includes electric and hybrid vehicles, body work, wheel servicing, and
infotainment. Hence, the fundamental of the profession should begin with the service
and repair of damaged parts of the vehicle, perform maintenance services to prevent any
future damages and others’ holistic or completed services to enable vehicle are on-road
safety and security.
With the increasing numbers of vehicles year by year, based on Figure 1 below, it shows
that a lot of vehicles do require maintenance and repair services. Hence, vast numbers of
expertise are required to maintain and repair for light vehicles. It is considered as a
specialist skill to maintain the said work in the vehicle maintenance and repair industry.
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Negeri 2013 2014 2015 2016 2017

Perlis 3,627.00 6,266.00 5,709.00 3,936.00 3,090.00
Kedah 60,915.00 55,969.00 50,130.00 40,283.00 35,875.00
Pulau Pinang 92,863.00 91,505.00 56,515.00 47,108.00 39,582.00
Perak 82,438.00 71,812.00 47,496.00 41,292.00 30,632.00
Selangor 101,757.00 118,698.00 99,777.00 76,231.00 59,725.00
Wilayah Persekutuan 356,897.00 293,622.00 168,453.00 115,409.00 100,418.00
Negeri Sembilan 30,384.00 31,260.00 26,543.00 19,472.00 15,509.00
Melaka 29,761.00 30,267.00 23,598.00 17,803.00 0
Johor 161,963.00 143,029.00 93,235.00 75,888.00 58,982.00
Pahang 44,904.00 37,411.00 29,373.00 23,971.00 19,526.00
Terengganu 30,252.00 25,272.00 17,836.00 15,566.00 15,135.00
Kelantan 41,951.00 40,436.00 27,880.00 17,461.00 10,764.00
Sabah 74,124.00 73,355.00 49,605.00 37,096.00 33,115.00
Sarawak 90,838.00 91,028.00 63,162.00 41,750.00 39,071.00
Portal RakanNiaga 0 172,006.00 441,448.00 528,769.00 648,206.00
Total 1,202,674.00 1,109,930.00 759,312.00 573,266.00 461,424.00
Figure 1: Total Registration of Motor Vehicle in Malaysia By State for Year 2013-2017
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1.2. Rationale of NOSS Development
Previously there is level 1 for the mechanic maintenance. Following the demand of the
market and the industry, the level 1 have been embedded into level 2. The purpose of
this NOSS is to provide learners, education and training providers and employers with
the standards and the range of learning required to work effectively in the aftermarket
making use of automotive repair and maintenance skills and to meet the challenges of
the automotive industry and related environments. The primary skill recognised in this
qualification is the ability to apply the theory behind repair and maintenance in
performing general servicing of vehicles; where this capability requires an understanding
of basic repair and maintenance theory, names and functions of fluids and lubricants,
automotive components and how to read and interpret workshop manuals and workshop
procedures.
The NOSS review and development work also reviewed the current mechanic NOSS,
Vehicle mechanic (TP-300-3), together with the related industry and occupation at their
career and advancement, i.e. automotive mechatronic, tyre service, automotive service,
Heating Ventilation Air Conditioning (HVAC), accessory, Hybrid system, NGV system,
and power train maintenance whereby the occupation is enhanced in the new proposed
NOSS Level 3. This NOSS document provides a structured set of activities that enables
a person who aspires to achieve competencies in the education and training sector.
Standard Practice and Standard Content are part of NOSS document. The job area being
developed is based on the outcome of Occupational Area Analysis (OAA). This
document covers the competency standard of Light Vehicle-Diagnose Service (Level 3).
Standard Practice is a document showing the career path of any professionals or
practitioner. Standard Content is a part of NOSS document and is developed with
Training Manual and Internship Manual to complete the whole NOSS
This NOSS is developed with the following objectives:

a) To enhance awareness and knowledge on vehicle services and repair for
workshops
b) To recommend good practice to be used by local aftermarket services and
repair workshops to perform relevant activities
c) To adhere to the National Automotive Policy (NAP) 2014 Strategic Thrust of
safety, security and environment through the regulated and standardisation of
light vehicle workshop service and repair activities.
d) Malaysia is part of the United Nation Environment (UNE) committee and
already created programs and standards to make sure that all the players in
light vehicle services and repair adhered to the current standards and
regulations such as MS 2697:2018 Motor vehicle aftermarket - Repair, reuse,
recycle and remanufacture (4R) for parts and components - Code of practice
&MS 2696:2018 Motor vehicle aftermarket - Service and spare parts (2S) -
Code of practice.
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1.3. Rationale of Occupational Structure and Occupational Area Structure
Previously there is level 1 for the mechanic maintenance, following the demand of the
market and the industry, the level 1 have been embedded in level 2 for training purposes.
Level 1 still existed in the Occupational Structure and Occupational Area Structure and
the person that finish the training of this skill shall either start in level 1 or level 2
depends on the market and the industry demand.
In NAP 2014, there are 6 roadmaps and one of it is the Malaysia Automotive Human
Capital (MAHR) Roadmap which focuses on;
a) Detailing the on-going development of human capital in the automotive
industry at all levels from 2014 to 2020 to realize the target set in the
National Automotive Policy (NAP) 2014.
b) Improving the quality of existing Human Capital Development (HCD)
programmes at all levels.
c) Outlining the implementation plan to create specialized automotive industry
talents in critical areas for example hybrid components and engines
transmissions.
d) Training competent workforces with various skills and ready for process
automation to reduce dependency on unskilled foreign workers and help
create skilled local workforces with high incomes.
The roadmap is centred on assessment and gap analysis of the HCD requirement by the
automotive industry. Thrust areas were identified and implementation plans were put
forward.
Figure 2: Assessment and gap analysis
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1.4. Regulatory / Statutory Body Requirements Related to Occupation
I. Consumer Protection Act 1999, Workshop Information Disclosure Regulations

2002, Ministry of Domestic Trade and Consumer Affairs (KPDNHEP)
II. Environmental Quality (Refrigerant Management) Regulations 1999 and

Environmental Quality (Refrigerant Management) (Amendment) Regulations 2004
under the Environmental Quality Act 1974, Department of Environment (DOE).
III. Ministry of Urban Wellbeing, Housing and Local Government (KPKT), act 171 and
act 133.
IV. MS 2696:2018 Motor vehicle aftermarket - Service and spare parts (2S) - Code of
practice. This standard prescribes industry best practices for aftermarket service
providers activities including the responsibility with regards to the requirements of
4M (Man, Method, Machine and Material).
1.5. Occupational Pre-Requisite
Generally the light vehicle-repair service technician may work with minimum
supervision individually or in a team complied with Occupational Safety and Health
(OSHA) requirement and Environmental Quality Act and its Regulations.
1.6. General Training Pre-Requisite for Malaysian Skills Certification System
 Light Vehicle-Repair Service (G452-002-2:2018) certification required
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2. Occupational Structure (OS)
Section (G) Wholesale And Retail Trade, Repair Of Motor Vehicles And
Motorcycles
Group (452) Maintenance And Repair Of Motor Vehicles
Area Passenger Vehicle Maintenance & Service
Level 5 Service / Operation Manager
Level 4 Service / Operation Executive
Level 3 Passenger Vehicle Maintenance & Service Diagnostic Technician
Level 2 Motor Vehicle Maintenance & Service Senior Technician
Level 1 Motor Vehicle Repair And Maintenance Technician
Figure 3: Occupational Structure
3. Occupational Area Structure (OAS)
Section (G) Wholesale And Retail Trade, Repair Of Motor Vehicles And
Motorcycles
Group (452) Maintenance And repair of motor vehicles
Area Passenger Vehicle Maintenance & Service
Level 5 After Sales – Service Management
Level 4 After Sales - Service Operation
Level 3 Light Vehicle -Diagnose Service
Level 2 Light Vehicle-Repair Service
Level 1 Embedded IntoL2
Figure 4: Occupational Area Structure
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4. Definition of Competency Levels
The NOSS is developed for various occupational areas. Below is a guideline of each NOSS
Level as defined by the Department of Skills Development, Ministry of Human Resources,
Malaysia.
Level 1: Competent in performing a range of varied work activities, most of which are
routine and predictable.
Level 2: Competent in performing a significant range of varied work activities,

performed in a variety of contexts. Some of the activities are non-routine and
required individual responsibility and autonomy.
Level 3: Competent in performing a broad range of varied work activities, performed in a

variety of contexts, most of which are complex and non-routine. There is
considerable responsibility and autonomy and control or guidance of others is
often required.
Level 4: Competent in performing a broad range of complex technical or professional

work activities performed in a wide variety of contexts and with a substantial
degree of personal responsibility and autonomy. Responsibility for the work of
others and allocation of resources is often present.
Level 5: Competent in applying a significant range of fundamental principles and

complex techniques across a wide and often unpredictable variety of contexts.
Very substantial personal autonomy and often significant responsibility for the
work of others and for the allocation of substantial resources features strongly,
as do personal accountabilities for analysis, diagnosis, planning, execution and
evaluation.
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5. Award of Certificate
The Director General may award, to any person upon conforming to the Standards the
Following skills qualifications as stipulated under the National Skills Development Act 2006
(Act 652):
5.1. Malaysian Skills Certificate (MSC)

5.2. Statements of Achievement
6. Occupational Competencies
Light Vehicle-Diagnose Service (Level 3) personnel is competent in performing the

Following core competencies:
6.1 Automotive Workshop Supervision

6.2 Engine Management System (EMS) Diagnostic
6.3 Anti-Lock Braking System (ABS) Replacement
6.4 Supplementary Restraint System (SRS) Airbag Parts & Components Replacement
6.5 Vehicle Electrical & Electronic System Diagnostic
6.6 Turbocharger /Supercharger System Diagnostic
6.7 Vehicles Wheels, Steering and Suspension Diagnostic
6.8 Vehicle Heated Ventilation Air Conditioning (HVAC) Diagnostic
6.9 Automatic Transmission/ Transaxle Diagnostic
6.10 Manual Transmission/ Transaxle Diagnostic
Optionally, the Light Vehicle – Diagnose Service (Level 3) is competent in performing the
Following elective competency:-
6.11 Diesel Common Rail Fuel Injection System Diagnostic

6.12 Transfer Case Diagnostic
7. Work Conditions
Generally workers will work under similar operating hours of the organisation/company.
He/she may involve in outside normal working hours or work during weekends. The
technician also must be complying with Department of Environmental (DOE) regulation
regarding waste storage, waste handling and waste disposal. Also an understanding and
compliance of 5S.
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8. Employment Prospects
The knowledge and skills gained by the motor vehicle maintenance & Service in handling
people and the ability to work independently would be advantageous for employment in
other related service industries.
8.1 Other related occupations with respect to employment opportunities are:

 Service advisor
8.2 Other related industries with respect to employment opportunities are:

 Motor vehicle workshop
 Motor vehicle service centre
9. Up Skilling Opportunities
Based on the Occupational area structure, the person that is competent in level 3 can go to the
After Sales - Service Operation Level 4 or Automotive Electrical Technologist Level 4
(according to the current NOSS registration).
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10. Organisation Reference for Sources of Additional Information
The Following organisations can be referred as sources of additional information which can
assist in defining the document contents.
10.1 Ministry of International Trade and Industry (MITI)

No. 7, Menara MITI,
Jalan Sultan Haji Ahmad Shah,
50480 Kuala Lumpur, Malaysia.
Tel: 603 8000 8000
Fax: 03-6202 3446
Email: webmiti@miti.gov.my
10.2 Malaysia Automotive Institute (MAI),

Ministry of International Trade and Industry (MITI)
Block 2280, Jalan Usahawan 2, Cyber 6
63000 Cyberjaya, Selangor, MALAYSIA
Tel: 603 8318 7742
Fax: 603 8318 7743
Email: autoaftermarket@mai.org.my
10.3 Ministry of Transport (MOT)

No. 26, Jalan Tun Hussein, Presint 4,
62100 W.P. Putrajaya, Malaysia.
Tel: 603-8000 8000
Fax: 603-8888 0158
Email: aduan@mot.gov.my
10.4 JabatanPengangkutan Jalan (JPJ),

Ministry of Transport Malaysia (MOT)
Aras 3-5, No. 26,
Jalan Tun Hussien, Presint 4,
Pusat Pentadbiran Kerajaan Persekutuan,
62100 WP Putrajaya, Malaysia
+6038000 8000
www.jpj.gov.my
aduantrafik@jpj.gov.my
10.5 Ministry of Energy, Science, Technology, Environment & Climate Change

(MESTECC)
Level 1-7, Block C4 & C5, Complex C,
Federal Government Administration,
62662, Putrajaya, MALAYSIA
Tel: (603) 8885 8000
enquiry@mestecc.gov.my
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10.6 Department of Environment (DOE),

Ministry of Energy, Science, Technology, Environment & Climate Change
(MESTECC)
Block 4G3, Aras1-4, Podium 2, 3, 25,
Persiaran Perdana,
62574 Putrajaya, MALAYSIA.
Tel: (603) 8871 2000
www.nre.gov.my
Email: aduan_k@doe.gov.my
10.7 Ministry of Domestic Trade and Consumer Affairs (KPDNHEP)

No. 13, Persiaran Perdana,
Presint 2,62623 Putrajaya, Malaysia
Tel: 603-80008000
Fax: 603-88825762
Email: e-aduan.kpdnkk.gov.my
10.8 PUSPAKOM Sdn. Bhd. (285985-U),

Level 3 & 4, Wisma DRB-HICOM,
No 2, Jalan Usahawan U1/8, Seksyen U1,
40150 Shah Alam,Selangor, Malaysia
+603 2052 7474
www.puspakom.com.my
customerservice@puspakom.com.my
10.9 Malaysian Automotive Association (MAA)

F-1-47, Block F, Jalan PJU 1A/3
Taipan Damansara 2, Parcel 1
Ara Damansara, 47301 Petaling Jaya
Selangor Darul Ehsan
Tel: 6 03 7843 9947
Fax: 6 03 7843 0847
Email: secretariat@maa.org.my
10.10 Federation of Motor & Credit Company Association of Malaysia

85A, Jalan Jejaka 2, Taman Maluri,
Off Jalan Cheras, 55100 Kuala Lumpur
Tel: 603-9200 6880
Fax: 603-9200 7208
10.11 PersatuanInsuran Am Malaysia (PIAM)

3rd Floor Wisma PIAM 150 Jalan Tun Sambanthan,
Kuala Lumpur, 50470, Kuala Lumpur
Tel: 03-2274 7399
Fax: 03-2274 5910
Email: pic@piam.org.my
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11. Standard Technical Evaluation Committee
NO NAME POSITION&ORGANISATION
Assistant Manager of After Market
1. Selveraj Subramaniam
PERODUA
Head of Trainer
2. Mohd Razif Bin Mustaffa
PERODUA
Head of Trainer
3. Steven Chua
TCTECH
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12. Standard Development Committee
LEVEL 3
NO NAME POSITION&ORGANISATION
Head Trainer
1. Hock Swee Lim
Bermaz Auto
Vehicle Examiner
2. Mohd Syazwan Bin Solah Malaysian Institute Of Road Safety
Research (MIROS)
Senior Engineer & Assistant Director
3. Mahamad Rashid Bin Ibrahim
JabatanPengankutan Jalan (JPJ)
Trainer
4. Tengku Hazif Tengku Mansor
Proton Holding SdnBhd
General Manager
5. Zulkeffli Bin Saad
Auto Svs Academy
Head Mechanics & General Manager
6. Mohammed Rais Bin Sayuti
G Autotech Services
7. Megat Mohd Hamirul
Next Assyst Auto Care
8. Azahree Bin Kamarudin
Ai Kz Auto Workshop
Operation Manager
9. AziemanZuhaidee B. Othman
G Tuned Motor Sport
Technical Manager
10. Zaidi Bin Pandak
Britcars Automobile SdnBhd
FACILITATOR
1. Mohd Firdaaus Mohd Munir Malaysia Automotive Institute (MAI)

2. Siti Maisarah Mohd Pisal Malaysia Automotive Institute (MAI)
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STANDARD CONTENT
LEVEL 3
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13. Competency Profile Chart (CPC)
SECTION (G) WHOLESALE AND RETAIL TRADE; REPAIR OF MOTOR VEHICLES AND MOTORCYCLES
GROUP (452) MAINTENANCE AND REPAIR OF MOTOR VEHICLES
AREA PASSENGER VEHICLE MAINTENANCE & SERVICE
NOSS TITLE LIGHT VEHICLE – DIAGNOSE SERVICE
NOSS LEVEL THREE (3) NOSS CODE G452-002-3:2018
COMPETENCY UNIT
SUPPLEMENTARY
ENGINE ANTI-LOCK
AUTOMOTIVE RESTRAINT SYSTEM
CORE MANAGEMENT BRAKING SYSTEM
WORKSHOP (SRS) AIRBAG PARTS
COMPETENCY SYSTEM (EMS) (ABS)
SUPERVISION & COMPONENTS
DIAGNOSTIC REPLACEMENT
REPLACEMENT.
G452-002-3:2018-CU01 G452-002-3:2018-CU02 G452-002-3:2018-CU03 G452-002-3:2018-CU04
VEHICLE
TURBOCHARGER VEHICLES WHEELS, VEHICLE HEATED
ELECTRICAL&
/SUPERCHARGER STEERING AND VENTILATION AIR
ELECTRONIC
SYSTEM SUSPENSION CONDITIONING
SYSTEM
DIAGNOSTIC DIAGNOSTIC (HVAC) DIAGNOSTIC
DIAGNOSTIC
G452-002-3:2018-CU05 G452-002-3:2018-CU06 G452-002-3:2018-CU07 G452-002-3:2018-CU08
AUTOMATIC MANUAL
TRANSMISSION/ TRANSMISSION/
TRANSAXLE TRANSAXLE
DIAGNOSTIC DIAGNOSTIC
G452-002-3:2018-CU09 G452-002-3:2018-CU10
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DIESEL COMMON
ELECTIVE RAIL FUEL TRANSFER CASE
COMPETENCY INJECTION SYSTEM DIAGNOSTIC
DIAGNOSTIC
G452-002-3:2018-EU01 G452-002-3:2018-EU02
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14. Competency Profile (CP)
SECTION (G)Wholesale And Retail Trade; Repair Of Motor Vehicles And Motorcycles
GROUP (452)Maintenance And Repair Of Motor Vehicles
AREA Passenger Vehicle Maintenance & Service
NOSS TITLE Light Vehicle - Diagnose Service
NOSS LEVEL Three (3) NOSS CODE G452-002-3:2018
CU TITLE & CU
CU DESCRIPTOR WORK ACTIVITIES PERFORMANCE CRITERIA
CODE
1. Automotive Automotive Workshop 1. Prepare workshop work 1.1 Workshop manpower capacity and resources
Workshop Supervision is to administer and schedule. are identified.
Supervision supervise the whole work process 1.2 Workshop manpower requirements are
in a work place. Importance of determined in accordance with job
G452-002- this competency unit is that the requirements.
3:2018-CU01 person can evaluate and manage 1.3 Workshop work schedule is analysed in
workshop staffs and also to accordance with job requirements.
manage the workshop working 1.4 Workshop work schedule is prepared in
area. accordance with job requirements.
2. Conduct briefing session. 2.1 Staff briefing requirements are determined in
The competency includes to accordance with company standard practice.
prepare workshop work schedule, 2.2 Items to brief are identified in accordance
conduct briefing session, prepare with briefing session requirements.
workshop sectional operation 2.3 Staff briefing is conducted in accordance
budget information, monitor with company operating procedure.
workshop staff performance, 2.4 Information delivered and explained clearly.
coordinate workshop staff 2.5 Delivered information interpreted and acted
training, monitor workshop upon by subordinates in accordance with job
safety and monitor workshop requirements.
environment quality. 3. Prepare workshop 3.1 Previous year workshop sectional operation
This competency unit is sectional operation budget budget is analysed in accordance with
important for the person that information. budget preparation requirements.
supervises their staff based on 3.2 Yearly workshop manpower requirement is
their performance and to upskill determined in accordance with company
their knowledge & skills in the annual planning.
workshop. 3.3 Forecasted workshop expenditure is
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determined in accordance with company
budget requirements.
3.4 Workshop sectional operation budget is
prepared in accordance with section
operation plan.
4. Monitor workshop staff 4.1 Standard performance guidelines are
performance. identified in accordance with appraisal
requirements.
4.2 Method of monitoring workshop staff
performance is identified.
4.3 Actual productivity is observed.
4.4 Previous year workshop personnel appraisal
is analysed in accordance with human
resource guidelines.
4.5 Workshop personnel appraisal session is
coordinated in accordance with human
resource guidelines.
4.6 Workshop personnel appraisal
recommendation is carried out in accordance
with the company operating procedures.
4.7 Workshop personnel appraisal report are
prepared and presented in accordance with
human resource guidelines.
5. Coordinate workshop 5.1 Training Need Analysis (TNA) conducted as
staff training. per company requirements.
5.2 Training Need Identification (TNI)
determined in accordance with TNA finding.
5.3 Logistic of training is coordinated in
accordance with company SOP.
5.4 Workshop staff training is coordinated in
accordance with the training need.
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6. Monitor workshop safety. 6.1 Workshop safety requirements are
determined in accordance with company
SOP.
6.2 Workshop safety compliance is monitored in
accordance with company regulations.
6.3 Workshop safety measures are enforced in
accordance with occupational safety &
health act and regulations.
7. Monitor workshop 7.1 Environment quality requirements are
environment quality. determined in accordance with relevant
authority regulations.
7.2 Environment quality compliance is
monitored in accordance with company
requirements.
7.3 Environment quality measures are enforced
in accordance with environmental quality
act.
2. Engine Engine Management System 1. Setup diagnostic tool. 1.1 Petrol/Diesel engine management system
Management (EMS) Diagnostic outlines the (EMS) diagnosis requirements are
System (EMS) work activities to determine determined in accordance with the workshop
Diagnostic condition and the test manual.
performance of EMS parts & 1.2 Procedure of diagnostic tool setup is adhered
G452-002- components in accordance with in accordance with workshop manual.
3:2018-CU02 service manual. It also covers the 1.3 Diagnostic tool connected to vehicle and
petrol and diesel engine. switched on in accordance with workshop
manual.
The importance of this 2. Operate diagnostic tool 2.1 Diagnostic Trouble Code (DTC), actuators
competency unit is that the engine management test, special function and data display
person can perform engine system (EMS). information are inspected in accordance with
management system (EMS) workshop manual.
diagnostic onto the vehicle to 2.2 Procedure of diagnostic tool operation is
detect problems and faulty of the adhered in accordance with Engine
vehicle engine. Management System(EMS) diagnostic tool
operation specification.
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The competency includes to 2.3 Data result is analysed in reference to
setup diagnostic tool, operate workshop manual.
diagnostic tool Engine
Management System (EMS), 3. Diagnose engine 3.1 Procedure of diagnose EMS components
diagnose Engine Management management system condition followed in accordance with
System (EMS) components (EMS) components workshop manual.
condition, analyse oscilloscope condition. 3.2 EMS components service ability are
pattern and conduct fuel pressure determined in accordance with the workshop
test. manual.
3.3 EMS components functionality is
determined in accordance with workshop
The outcome of this competency manual.
is to detect problem of the EMS,
ability to assess problem that 4. Analyse oscilloscope 4.1 Type of pattern is determined in accordance
arise and assign the required pattern. with workshop manual.
repair job. 4.2 Oscilloscope pattern result is identified in
accordance with workshop manual.
4.3 Oscilloscope mode is interpreted with
service manual in accordance with workshop
manual.
5. Conduct fuel pressure 5.1 Procedure of fuel pressure test is followed in
test. accordance with workshop manual.
5.2 Fuel pressure is tested to determine
functionality of fuel system components in
5.3 Fuel pressure test result is compared with
workshop manual in accordance with the
workshop manual.
3. Anti-lock Antilock Braking System (ABS) 1. Setup diagnostic tool. 1.1 Antilock Braking System (ABS) diagnosis
Braking System replacement outlines work requirements are determined in accordance
(ABS) activities to determine condition, with workshop manual.
Replacement performance and replacement 1.2 Procedure of diagnostic tool setup is adhered
of ABS parts & components in in accordance with workshop manual.
G452-002- accordance with service manual. 1.3 Diagnostic tool is connected to vehicle and
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3:2018-CU03 Importance of this competency switched on in accordance with workshop
unit is that the person can manual.
perform anti-lock braking system
(ABS) diagnostic onto the 2. Operate diagnostic tool 2.1 Diagnostic Trouble Code (DTC), actuators
vehicle braking system to detect antilock braking system test, special function and data display
problems and faulty of the (ABS). information measurement equipment are
vehicle braking system. inspected in accordance with workshop
manual.
The competency includes setup 2.2 Procedure of diagnostic tool operation is
diagnostic tool, operate adhered in accordance with antilock braking
diagnostic tool antilock braking system (ABS) diagnostic tool operation
system (ABS) and replace defect specification.
antilock braking system (ABS) 2.3 Data result is analysed in reference to
components. workshop manual.
3. Replace defect antilock 3.1 Antilock braking system (ABS) system &
braking system (ABS) sensor testing are performed in reference to
The outcome of this competency components. workshop manual.
is to detect malfunctions, defect 3.2 Antilock braking system (ABS) data is
in antilock braking system
interpreted in accordance with workshop
(ABS)and replace the defect the manual.
antilock braking system (ABS)
3.3 Defect antilock braking system (ABS)
components. components are replaced in accordance with
workshop manual.
4. Supplementary Supplementary Restraint 1. Setup diagnostic tool. 1.1 Supplementary restraint system (SRS) airbag
Restraint System System (SRS) Airbag Parts & parts & components diagnosis requirements
(SRS) Airbag Components Replacement is are determined in accordance with workshop
Parts & work process of SRS installation manual.
Components and method to diagnose and 1.2 Procedure of diagnostic tool setup is adhered
Replacement troubleshoot problem related to in accordance with workshop manual.
SRS. Importance of this 1.3 Diagnostic tool is connected to vehicle and
G452-002- competency unit is that the switched on in accordance with workshop
3:2018-CU04 person can perform manual.
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supplementary restraint system 2. Operate supplementary 2.1 Diagnostic Trouble Code (DTC), actuators
(SRS) airbag parts & components restraint system (SRS) test, special function and data display
replacement, to replace the faulty diagnostic tool. information measurement equipment are
parts of the SRS airbag parts & inspected in accordance with workshop
components. manual.
2.2 Procedure of diagnostic tool operation is
The competency includes to adhered in accordance with supplementary
setup diagnostic tool, operate restraint system (SRS) airbag diagnostic tool
supplementary restraint system operation specification.
(SRS) diagnostic tool, replace 2.3 Data result is analysed in reference with
defect airbag module & clock workshop manual.
spring, replace defect seat belt 3. Replace defect airbag 3.1 Procedure of airbag module and clock spring
&pre-tensioner and replace module & clock spring. inspection is complied with in accordance
defect impact sensor with service manual.
3.2 Worn and torn airbag module and clock
The outcome of this competency spring components are identified in
is to check the functionality of accordance with workshop manual.
the Supplementary Restraint 3.3 Method of removal and replacing defect
System (SRS) airbag, ability to airbag module and clock spring components
use and read error code from the are complied with in accordance with
diagnostic tool and provide error service manual.
free after replacement work. 4. Replace defect seat belt & 4.1 Procedure of seat belt and pre-tensioner
pre-tensioner. inspection are complied with in accordance
with workshop manual.
4.2 Worn and torn seat belt and pre-tensioner
components are identified in accordance
4.3 Method of removal and replacing defect seat
belt and pre-tensioner components are
complied with in accordance with workshop
manual.
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5. Replace defect impact 5.1 Procedure of impact sensor components
sensor. inspection are complied with in accordance
5.2 Malfunction impact sensor components are
identified in accordance with workshop
manual.
5.3 Method of removal and replacing defect
impact sensor components are complied with
in accordance with workshop manual.
5. Vehicle Vehicle Electrical & Electronic 1. Conduct engine electrical 1.1 Open circuit continuity test is performed in
Electrical & System Diagnostic work is a wiring system continuity accordance with workshop manual.
Electronic scope of competency to restore test. 1.2 Short circuit continuity test is performed in
System electrical, electronic and chassis accordance with workshop manual.
Diagnostic electrical system, producing 1.3 Contact resistance test are performed in
electricity and delivering electric accordance with workshop manual.
G452-002- energy from these sources on 2. Diagnose electrical 2.1 Electrical common components condition is
3:2018-CU05 demand to any other electrical common components. inspected in accordance with the workshop
component in the vehicle. manual.
Importance of this competency 2.2 Electrical common components functionality
unit is that the person can is checked in accordance with the workshop
perform vehicle electrical& manual.
electronic system diagnostic 2.3 Electrical common components changing
work to detect electrical & order is prepared in accordance with the
electronic problems and faulty on workshop manual.
the vehicle. 3. Diagnose charging system 3.1 Charging system component condition is
components condition. inspected in accordance with the workshop
The competency includes to manual.
conduct engine electrical wiring 3.2 Charging system component functionality is
system continuity test, diagnose determined using diagnostic tool in
electrical common components, accordance with the workshop manual.
diagnose charging system 3.3 Charging system component replacing order
components condition, diagnose is prepared in accordance with workshop
Starting system component manual.
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condition, and diagnose fuel 4. Diagnose starting system 4.1 Starting system components condition is
ignition system component components condition. inspected in accordance with workshop
condition in accordance with manual.
workshop manual. 4.2 Starting system component functionality is
determined using diagnostic tool.
The outcome of this competency 4.3 Starting system component replacing order
is to assess, diagnose the problem is prepared in accordance with workshop
& malfunction of the vehicle manual.
electrical, electronic and chassis 5. Diagnose ignition system 5.1 Ignition system components condition is
electrical system and assign the components condition. inspected in accordance with workshop
required repair job. manual.
5.2 Ignition system component functionality is
determined.
5.3 Ignition system component replacing order
is prepared in accordance with workshop
manual.
6. Turbocharger Turbocharger /Supercharger 1. Inspect turbocharger 1.1 Turbocharger /Supercharger system repair
/Supercharger System Diagnostic work outlines /supercharger components work requirements is determined in
System work activities to determine condition. accordance with workshop manual.
Diagnostic condition, performance and 1.2 Procedure of turbocharger/ supercharger
replacement of turbo/ condition checking is compiled in accordance
G452-002- supercharger system parts & with workshop manual.
3:2018-CU06 components in accordance with 1.3 Turbocharger /Supercharger system service
service manual. Importance of ability is determined.
this competency unit is that the 2. Change defect 2.1 Procedure of Turbocharger /Supercharger
person can perform turbocharger turbocharger replacement is complied with in accordance
/supercharger system diagnostic /supercharger assembly. with workshop manual.
work to detect turbocharger 2.2 Turbocharger /Supercharger rod is adjusted
/supercharger system problems in accordance with workshop manual.
and faulty on the vehicle. 2.3 Turbocharger blow off valve is replaced in
accordance with the workshop manual.
The competency includes, to 2.4 Turbocharger /supercharger intercooler,
inspect turbocharger hoses, pipes, clips and connectors are
/supercharger components replaced in accordance with the workshop
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condition, change defect manual.
turbocharger /supercharger
assembly and carry out
turbocharger / supercharger
performance test
3. Carry out turbocharger / 3.1 Road test/machine dyno is identified in
The outcome of this competency supercharger performance accordance with the workshop manual.
is to provide the clean emission, test. 3.2 Turbocharger /Supercharger performance is
defect free and optimum tested in accordance with workshop manual.
performance of the turbocharger 3.3 Performance test report is prepared
/supercharger. followingthe result in accordance with the
workshop manual.
7. Vehicles Vehicles Wheels, Steering and 1. Inspect tyres, rims and 1.1 Worn off condition of the tyre tread is
Wheels, Suspension Diagnostic is a scope power assist steering checked in accordance with workshop
Steering and of competency to ensure equal (PAS) condition. manual.
Suspension distribution of weight on each 1.2 Tyre crack and abnormal bulging are
Diagnostic side of the tyre centreline and visually inspected in accordance with
restore the front-end geometry or workshop manual.
G452-002- wheel-alignment angularity and 1.3 Tyre manufacturing year is determined in
3:2018-CU07 responsible for providing optimal accordance with workshop manual.
ride comfort and handling 1.4 Rims dent and crack are visually inspected
performance. Importance of this in accordance with workshop manual.
competency unit is that the 1.5 Power Assist Steering (PAS) condition
person can perform vehicles accuracy is checked in accordance with
wheels, steering and suspension workshop manual.
diagnostic work to detect wheels, 1.6 Tyres, rims and Power Assist Steering
steering and suspension problems (PAS) Condition report is prepared in
and faulty on the vehicle. accordance with the workshop manual.
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2. Setup diagnostic tool 2.1 Electric Power Steering (EPS)diagnosis
The competency includes inspect electric power steering requirements are determined in accordance
tyres, rims and Power Assist (EPS). with workshop manual.
Steering (PAS) condition, setup 2.2 Procedure of diagnostic tool setup is adhered
diagnostic tool Electric Power in accordance with workshop manual.
Steering (EPS), Operate 2.3 Diagnostic tool is connected to vehicle and
diagnostic tool Electric Power switched on in accordance with workshop
Steering (EPS) diagnosis and manual.
replace defect Electric Power 3. Operate diagnostic tool 3.1 Diagnostic Trouble Code (DTC), actuators
Steering (EPS) components electric power steering test, special function and data display
(EPS) diagnosis. information measurement equipment are
The outcome of this competency inspected in accordance with workshop
is to assess, diagnose the manual.
problem, malfunction of the 3.2 Procedure of diagnostic tool operation is
vehicle wheel, and operational adhered in accordance with electric power
electric power steering and safety steering (EPS) diagnostic tool operation
ensure for suspension. specification.
3.3 Data result is analysed in reference to
workshop manual.
4. Replace defect electric 4.1 Malfunctioned Electric Power Steering
power steering (EPS) (EPS) components are identified in
components. accordance with workshop manual.
4.2 Method of removal and replacing defect
electric power steering (EPS) components is
complied with in accordance with workshop
manual.
4.3 Diagnostic report is prepared in accordance
8. Vehicle Heated Vehicle Heated Ventilation Air 1. Inspect vehicle heated 1.1 Vehicle Heated Ventilation Air Conditioning
Ventilation Air Conditioning (HVAC) ventilation air (HVAC) leakages are confirmed in
Conditioning Diagnostic is a competency to conditioning (HVAC) accordance with the workshop manual.
(HVAC) restore damaged or faulty HVAC system condition. 1.2 Cooling effect of the Vehicle Heated
Diagnostic components back to its original Ventilation Air Conditioning (HVAC) is
function. Importance of this confirmed in accordance with workshop
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G452-002- competency unit is that the manual.
3:2018-CU08 person can perform vehicle 1.3 Vehicle Heated Ventilation Air Conditioning
heated ventilation air (HVAC) abnormal noise is checked in
conditioning (HVAC) diagnostic accordance with workshop manual.
work to detect problems and 1.4 Job Order / Checklist is prepared for staff in
faulty of heated ventilation air accordance with workshop manual.
conditioning (HVAC). 2. Perform vehicle heated 2.1 Vehicle Heated Ventilation Air Conditioning
ventilation air (HVAC) condenser fan unit is removed from
The competency includes to conditioning (HVAC) engine compartment in accordance with
inspect vehicle Heated condenser fan unit workshop manual.
Ventilation Air Conditioning diagnostic. 2.2 Vehicle Heated Ventilation Air Conditioning
(HVAC) system condition, (HVAC) condenser fan unit condition is
perform vehicle Heated inspected in accordance with the workshop
Ventilation Air Conditioning manual.
(HVAC) condenser fan unit 2.3 Job Order / Checklist is prepared for staff in
diagnostic, determine vehicle accordance with workshop manual.
Heated Ventilation Air 3. Determine vehicle heated 3.1 Amount of refrigerant in the vehicle heated
Conditioning (HVAC) refrigerant ventilation air ventilation air conditioning (HVAC)is
pressure, perform vehicle Heated conditioning (HVAC) measured using the pressure gauge in
Ventilation Air Conditioning refrigerant pressure. accordance with workshop manual.
(HVAC) blower motor diagnostic 3.2 Vehicle heated ventilation air conditioning
and perform vehicle Heated (HVAC) refrigerant adequacy is checked in
Ventilation Air Conditioning accordance with workshop manual.
(HVAC) blower motor switch & 3.3 Job Order / Checklist is prepared for staff in
control resistor diagnostic. accordance with workshop manual.
4. Perform vehicle heated 4.1 Vehicle heated ventilation air conditioning
The outcome of this competency ventilation air (HVAC) blower motor from the blower
is to confirm the status of the conditioning (HVAC) motor compartment is removed in as per
HVAC defect type and quality, blower motor diagnostic. blower motor replacement requirement.
solution to repair it and assign 4.2 Blower motor condition is inspected in
the required repair job accordance with workshop manual.
4.3 Job order / checklist is prepared for staff in
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5. Perform vehicle heated 5.1 Vehicle Heated Ventilation Air Conditioning
ventilation air (HVAC) blower motor switch & control
conditioning (HVAC) resistor is removed from the dashboard
blower motor switch & control panel in accordance to the workshop
control resistor panel.
diagnostic. 5.2 Vehicle Heated Ventilation Air Conditioning
(HVAC) blower motor switch & control
resistor is inspected.
5.3 Job order / checklist is prepared for staff in
accordance with the workshop manual
9. Automatic Automatic Transmission / 1. Obtain automatic 1.1 Vehicle repair manual for automatic
Transmission / Transaxle Diagnostic is a scope transmission / transaxle transmission / transaxle is identified in
Transaxle of competency to restore functional test report. accordance with manufacturer specification.
Diagnostic automatic transmission / 1.2 Automatic transmission / transaxle
transaxle unit providing torque functionality test is performed in accordance
G452-002- needed to make sure the with workshop manual.
3:2018-CU09 operational of hydraulics, the 1.3 Automatic transmission / transaxle
pumps and the governor to move functionality status is confirmed in
the vehicle under a variety of accordance with the workshop manual.
road and load condition. 2. Obtain vehicle repair 2.1 Vehicle type and models are identified
Importance of this competency history. in accordance with workshop manual.
unit is that the person can
perform diagnostic work to 2.2 Age and current mileage of the vehicle
detect problems and faulty of are confirmed in accordance with
automatic transmission / workshop manual.
transaxle. 2.3 History record is confirmed in
accordance with the workshop manual.
The competency includes to 3. Diagnose vehicle 3.1 Test drive is performed in accordance
obtain automatic transmission / automatic with workshop manual.
transaxle functional test report, transmission/transaxle.
obtain vehicle repair history and 3.2 Customer is interviewed according to
diagnose vehicle automatic interview check sheet in accordance with
transmission / transaxle. workshop manual.
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3.3 Diagnostic tool is determined in
The outcome of this competency accordance with Vehicle Automatic
is to assess problems, defect in Transmission/Transaxle diagnostic
automatic transmission /
requirements.
transaxle unit and assign the
required repair job. 3.4 Diagnose report from the test drive and
diagnostic tool report are prepared in
10. Manual Manual Transmission / Transaxle 1. Obtain manual 1.1 Vehicle repair manual for manual
Transmission / Diagnostic is a scope of transmission/transaxle transmission / transaxle are identified in
Transaxle competency to restore manual functional test report. accordance with manufacturer specification.
Diagnostic transmission / transaxle 1.2 Manual transmission / transaxle
diagnostic unit providing torque functionality test is performed in accordance
G452-002- needed to make sure the with workshop manual.
3:2018-CU10 operational of mechanical parts 1.3 Manual transmission / transaxle
to change the gear to move the functionality status is confirmed in
vehicle under a variety of road accordance with workshop manual.
and load condition. Importance 2. Obtain vehicle repair 2.1 Vehicle type and models are identified in
of this competency unit is that history. accordance with workshop manual.
the person can perform 2.2 Age and current mileage of the vehicle are
diagnostic work to detect confirmed in accordance with workshop
problems and faulty of manual manual.
transmission / transaxle. 2.3 History record is confirmed in accordance
The competency includes to 3. Diagnose vehicle manual 3.1 Test drive is performed in accordance with
obtain manual transmission / transmission / transaxle. workshop manual.
transaxle functional test report, 3.2 Customer is interviewed in according
obtain vehicle repair history and interview check sheet.
diagnose vehicle manual 3.3 Diagnostic tool is determined in accordance
transmission / transaxle. with job requirements.
3.4 Diagnose report from the test drive and
The outcome of this competency diagnostic tool report are prepared as per
is to assess problems, defect in diagnose vehicle transmission requirement.
manual transmission/transaxle
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unit and assign the required
repair job
11. Diesel Diesel Common Rail Fuel 1. Prepare system diagnosis 1.1 Job order is interpreted in accordance with
Common Rail Injection System Diagnostic are tools & equipment. customer requirements.
Fuel Injection work activities to determine the 1.2 Related tools, equipment and parts are
System condition, to dismantle,
determined accordance with workshop
Diagnostic reassemble and calibrate diesel
common rail fuel injection in manual.
G452-002- accordance with the service 1.3 Procedure of diagnostic tools & equipment
3:2018-EU01 manual. Importance of this is prepared in accordance with workshop
competency unit is that the manual.
person can perform diagnostic 2. Perform system pressure 2.1 Pressure gauge is determined in accordance
work to detect problems and test. with manufacturer specification.
faulty of diesel common rail fuel
2.2 High pressure pump condition is determined
injection system.
in accordance with manufacturer
The competency includes to specification.
prepare system diagnosis tools & 2.3 Fuel pressure regulator functionality is
equipment, perform system determined in accordance with manufacturer
pressure test, perform Common specification.
Rail Direct Injection diagnosis,
3. Perform common rail 3.1 Oscilloscope pattern is analysed in
check Common Rail Direct
direct injection diagnosis. accordance with manufacturer specification.
Injection components condition
and prepare Common Rail Direct 3.2 Common Rail Direct Injection component
Injection diagnostic technical functionality test is performed in accordance
report. with manufacturer specification.
3.3 Common Rail Direct Injection component
The outcome of this competency functionality with the control unit is
is to provide required skills in
determined in accordance with OEM
diesel common rail fuel injection
requirement.
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to detect defect, clean emission 4. Check common rail direct 4.1 Common Rail Direct Injection components
of the fuel injection and assign injection components functionality test is performed in accordance
the required repair job. condition with workshop manual.
4.2 Common Rail Direct Injection components
functionality is determined in accordance
4.3 Common Rail Direct Injection components
faulty is determined in accordance with
workshop manual.
5. Prepare common rail 5.1 Result of Common Rail Direct Injection
direct injection diagnostic system diagnosis is stated out to the
technical report. customer.
5.2 Common Rail Direct Injection diagnosis
recommendation report for the customer is
prepared.
5.3 Common Rail Direct Injection estimate cost
of repair is prepared.
12. Transfer Case Transfer Case Diagnostic is a 1. Assess transfer case 1.1. Transfer case is identified in accordance
Diagnostic scope of competency to ensure functional test report. with workshop manual.
transfer case to provide power- 1.2. Transfer case functionality test is
G452-002- flow to front and rear axle. performed in accordance with workshop
3:2018-EU02 Importance of this competency manual.
unit is that the person can 1.3. Transfer case functionality status is
perform diagnostic work to confirmed.
detect problems and faulty of 2. Obtain vehicle repair 2.1 Vehicle type and models are identified in
transfer case. history. accordance with workshop manual.
2.2 Age and current mileage of the vehicle are
The competency includes assess confirmed in accordance with workshop
transfer case functional test manual.
report, obtain vehicle repair 2.3 History record are confirmed in accordance
history, diagnose vehicle transfer with customer/ record.
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case, and prepare diagnosis 3. Diagnose transfer case. 3.1 Test drive is performed in accordance with
recommendation in accordance workshop manual.
with workshop manual. 3.2 Customer is interviewed in according
interview check sheet.
The outcome of this competency 3.3 Diagnostic tool is determined in accordance
is to ensure the smoothness of the with job.
gear engage, the quality of the 4. Prepare diagnosis 4.1 Transfer case diagnosis technical report is
shifting and free defect and recommendation. prepared.
malfunctions in accordance with 4.2 Transfer case diagnosis recommendation
OEM specifications. report is prepared.
4.3 Transfer case estimate cost of repair is
prepared.
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CURRICULUM OF COMPETENCY UNIT
LIGHT VEHICLE - DIAGNOSE SERVICE
LEVEL 3
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15. Curriculum of Competency Unit

15.1. Automotive Workshop Supervision
NOSS TITLE Light Vehicle – Diagnose Service
COMPETENCY UNIT TITLE Automotive Workshop Supervision
LEARNING OUTCOMES The outcome of this competency is to administer and supervise the whole work process in work
place.
Upon completion of this competency unit, trainees shall be able to:

1. Prepare workshop work schedule.
2. Conduct briefing session.
3. Prepare workshop sectional operation budget information.
4. Monitor workshop staff performance.
5. Coordinate workshop staff training.
6. Monitor workshop safety.
7. Monitor environment quality.
TRAINING PRE-REQUISITE (SPECIFIC) N/A
CU CODE G452-002-3:2018-CU01 NOSS LEVEL Three (3)
WORK RELATED KNOWLEDGE RELATED SKILLS ATTITUDE/ SAFETY/ ASSESSMENT CRITERIA

ACTIVITIES ENVIRONMENT
1. Prepare 1.1 Work schedule format 1.1 Identify workshop ATTITUDE 1.1 Workshop manpower capacity
workshop work 1.2 Scheduling technique: manpower capacity and  Systematic in organising and resources are analysed and
schedule.  Part time scheduling resources. work activities. checklist prepared.
 Flexi time 1.2 Determine workshop  Practice 5S. 1.2 Work schedule is completed and
scheduling manpower requirement. distributed.
 Full time scheduling 1.3 Analyse work schedule. SAFETY 1.3 Work schedule is updated.
 Workshop 1.4 Prepare work schedule  Adhere to company
manpower capacity safety and policy.
and resources  Follow occupational
 Job order record safety & health act.
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ENVIRONMENT
 Practice reuse, recycle
and reduce (3R).
 Follow environmental
quality act.
2. Conduct 2.1 Briefing detail: 2.1 Determine workshop ATTITUDE 2.1 Workshop staff briefing
briefing session  Daily staff briefing  Systematic in organising requirement is prepared and
 Monthly requirements. work activities. understood.
 Weekly 2.2 Identify items to be  Practice 5S. 2.2 Items to brief is prepared and
2.2 Briefing issue/ topic briefed. listed.
according to current 2.3 Carry out workshop staff SAFETY 2.3 Staff briefing is performed.
operational requirement. briefing.  Adhere to company 2.4 Information is explained and
2.3 Root of problem, action 2.4 Deliver and explain safety and policy. understood.
and solution. information clearly.  Follow occupational 2.5 Delivered information is
2.5 Interpret delivered safety & health act. elaborated with Q&A session.
information.
ENVIRONMENT
and reduce (3R).
quality act.
3 Prepare 3.1 Previous year workshop 3.1 Analyse previous year ATTITUDE 3.1 Previous year sectional operation
workshop section budget. workshop sectional  Systematic in organising budget is interpreted and
sectional 3.2 Workshop capital operation budget. work activities. analysed.
operation expenditure forecast. 3.2 Determine yearly  Practice 5S. 3.2 Yearly workshop manpower
budget 3.3 Yearly workshop manpower requirement. requirement is understood and
information. manpower requirement. 3.3 Determine forecasted SAFETY identified.
3.4 Presentation technique expenditure.  Adhere to company 3.3 Forecast expenditure report is
3.5 Workshop section 3.4 Prepare sectional safety and policy. prepared.
budget expenses. operation budget.  Follow occupational 3.4 Sectional operation budget are
safety & health act. prepared and updated.
ENVIRONMENT
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and reduce (3R).
quality act.
4 Monitor 4.1 Standard performance 4.1 Identify standard ATTITUDE 4.1 Standard performance guidelines
workshop staff guidelines for staff performance guidelines.  Systematic in organising checklist is performed.
performance. appraisal. 4.2 Identify method of work activities. 4.2 Method of monitoring staff
4.2 Technique of conducting monitoring staff  Practice 5S. performance is determined and
appraisal: performance. applied to the staff.
 Question & answer 4.3 Observe actual SAFETY 4.3 Actual staff performance
 Probing productivity.  Adhere to company evaluation checklist is
 Counselling 4.4 Analyse previous year safety and policy. performed.
 Suggesting & personnel appraisal.  Follow occupational 4.4 Previous year personnel appraisal
recommending 4.5 Carry out personnel safety & health act. is evaluated and understood.
4.3 Productivity report appraisal session. 4.5 Personnel appraisal session one
format. 4.6 Carry out personnel ENVIRONMENT on one is performed.
appraisal  Practice reuse, recycle 4.6 Personnel appraisal
recommendation. and reduce (3R). recommendation checklist is
4.7 Prepare personnel  Follow environmental completed.
appraisal report. quality act. 4.7 Personnel appraisal report
checklist is completed.
5 Coordinate 5.1 Training Need Analysis 5.1 Conduct Training Need ATTITUDE 5.1 Training Need Analysis (TNA)
workshop staff (TNA) method. Analysis (TNA) &  Systematic in organising and Training Need Identification
training. 5.2 Training Need Training Need work activities. (TNI) on staff performance are
Identification (TNI) Identification (TNI)  Practice 5S. monitored.
method. method. 5.2 Staff training requirements are
5.3 Training schedule: 5.2 Determine training SAFETY identified.
 Type requirements.  Adhere to company 5.3 Training room, materials and
 Format 5.3 Prepare training logistic. safety and policy. visual aid are identified.
 Requirement 5.4 Coordinate staff  Follow occupational 5.4 Staff training program is carried
5.4 Arrangement of training training. safety & health act. out.
facilities and
requirements: ENVIRONMENT
 Training room  Practice reuse, recycle
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 Training materials and reduce (3R).
 Audio visual aid  Follow environmental
5.5 Trainer coordination of quality act.
staff training.
6 Monitor 6.1 OSHA & FMA act and 6.1 Determine workshop ATTITUDE 6.1 Workshop safety requirements
workshop regulation safety requirements.  Systematic in organising are complied.
safety.  HIRARC 6.2 Monitor workshop work activities. 6.2 Workshop safety compliance
 Chemical Safety safety compliance.  Practice 5S. checklist are carried out.
 Data Sheet 6.3 Enforce workshop safety 6.3 Workshop safety measures are
 (CSDS) measures. SAFETY enforced.
6.2 Tool and equipment  Adhere to company
calibration. safety and policy.
6.3 Health & safety  Follow occupational
equipment. safety & health act.
6.4 Workplace safety &
health regulations.
ENVIRONMENT
and reduce (3R).
quality act.
7 Monitor 7.1 Workplace environment 7.1 Determine environment ATTITUDE 7.1 Clean workshop air ventilation is
environment procedures & quality.  Systematic in organising assured.
quality. regulations. 7.2 Monitor environment work activities. 7.2 Clean air environment
7.2 Local environmental law quality compliance.  Practice 5S. compliance is accomplished.
& regulations at 7.3 Enforce environment 7.3 Clean air environment measure is
workplace. quality measure. SAFETY monitored.
7.3 Hazardous material  Adhere to company
storage area safety and policy.
requirement.  Follow occupational
7.4 Flammable material safety & health act.
storage area
requirement. ENVIRONMENT
7.5 Recovery and recycling
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refrigerant machine  Practice reuse, recycle
operation manual. and reduce (3R).
7.6 Schedule waste  Follow environmental
requirement. quality act.
Employability Skills
Core Abilities
 Please refer NCS- Core Abilities latest edition.
Social Values & Social Skills

 Please refer Handbook on Social Skills and Social Values in Technical Education and Vocational Training.
References for Learning Material Development
1 uansheng hang uthor ShengboEben Li (Author Kun Deng (Author). Automotive Air Conditioning: Optimization, Control and
Diagnosis 1st ed. ISBN-13: 978-3319335896. Springer; 1st ed. 2016 edition (August 11, 2016).
2 Graham Stoakes (Author). Principles of Light Vehicle Air Conditioning. ISBN-10: 0992949246.
3 Anon (Author). Air Conditioning Manual. ISBN-10: 1785213598. J H Haynes & Co Ltd (June 27, 2016).
4 Chris Johanson (Author). Auto Heating and Air Conditioning. ISBN-10: 1619607638. Goodheart-Willcox; 4 edition (September 12,
2014)
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15.2. Engine Management System (EMS) Diagnostic
SECTION (G) Wholesale And Retail Trade; Repair Of Motor Vehicles And Motorcycles
GROUP (452) Maintenance And Repair Of Motor Vehicles
NOSS TITLE Light Vehicle-Diagnose Service
COMPETENCY UNIT TITLE Engine Management System (EMS) Diagnostic
LEARNING OUTCOMES The outcome of this competency is able is to detect problem of the EMS, ability to assess problem that
arise and assign the required repair job.

1 Setup diagnostic tool.
2 Operate diagnostic tool engine management system (EMS).
3 Diagnose engine management system components (EMS) condition.
4 Analyse oscilloscope pattern.
5 Conduct fuel pressure test.
TRAINING PRE-REQUISITE N/A

1. Setup 1.1 Knowledge combustion 1.1 Determine petrol/ ATTITUDE 1.1 Type of petrol/ gasoline engine
diagnostic tool. system / firing order. gasoline engine  Systematic in organising management system is identified.
1.2 Fundamentals of management system. work activities. 1.2 Diagnostic tool activated and
diagnostic tools 1.2 Prepare procedure of  Practice 5S. system setup are identified.
 Functions diagnostic tool setup. 1.3 Diagnostic tool is attached to the
 Types 1.3 Connect diagnostic tool. SAFETY vehicle electronic hub.
 System setup  Adhere to company
1.3 Vehicles OEM safety and policy.
diagnostic tool service  Follow occupational
guideline / manual. safety & health act.
ENVIRONMENT
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and reduce (3R).
quality act.
2. Operate 2.1 Diagnostic tool 2.1 Follow procedure of ATTITUDE 2.1 Diagnostic tool operation
diagnostic tool operation procedure diagnostic tool  Systematic in organising procedure checklist is carried
engine 2.2 Types of diagnostic tool operation. work activities. out.
management system: 2.2 Determine type of  Practice 5S. 2.2 Type of diagnostic tool system is
system (EMS).  On Board Diagnosis diagnostic tool system. selected.
(OBD) 2.3 Analyse system data SAFETY 2.3 System data result are recorded
 On Board Diagnosis result.  Adhere to company and confirmed.
II (OBDII) safety and policy.
 Multiplex  Follow occupational
communication safety & health act.
system
 Types ENVIRONMENT
 Usage  Practice reuse, recycle
 Diagnostic Link and reduce (3R).
Connector (DLC)  Follow environmental
 Operation manual quality act.
3. Diagnose 3.1 Inspecting engine 3.1 Follow procedure of ATTITUDE 3.1 Inspecting engine management
engine management system inspecting engine  Systematic in organising system components condition
management components condition management system work activities. checklist is adhered to.
system (EMS) procedure. components condition.  Practice 5S. 3.2 EMS components service ability
components 3.2 Fundamentals of engine 3.2 Determine engine using diagnostic tool and test
condition. managements systems management system SAFETY result are recorded.
components components service  Adhere to company 3.3 Vehicle trouble code in OEM
 Functions ability. safety and policy. diagnostic tool service guideline
 Types 3.3 Determine vehicle  Follow occupational / manual cross is referred.
 Usability trouble code. safety & health act. 3.4 Engine management diagnose
3.3 Fundamentals of 3.4 Prepare engine test result report is completed.
vehicles trouble code management diagnose ENVIRONMENT
 Functions report.  Practice reuse, recycle
 Types and reduce (3R).
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 Usability  Follow environmental
3.4 Technical report writing quality act.
 Format
computerised or
manual
 Content /
information
 Submission
procedure
 Submission
procedure
4. Analyse 4.1 Type of vehicle fuel 4.1 Determine type of ATTITUDE 4.1 Type of vehicle fuel system
oscilloscope system diagnostic tool vehicle fuel system  Systematic in organising mode in diagnostic tools is
pattern. mode. mode in diagnostic work activities. identified and selected.
4.2 Type of oscilloscope tools.  Practice 5S. 4.2 Oscilloscope pattern is
pattern. 4.2 Identify Oscilloscope determined and recorded.
pattern. SAFETY 4.3 System graphic / oscilloscope
4.3 Interpret system graphic  Adhere to company mode is compared with service
/ oscilloscope mode with safety and policy. manual and explained.
service manual.  Follow occupational
safety & health act.
ENVIRONMENT
and reduce (3R).
quality act.
5. Conduct fuel 5.1 Fuel pressure gauge kit: 5.1 Setup fuel pressure ATTITUDE 5.1 Fuel pressure gauge kit is readied
pressure test.  Types gauge kit.  Systematic in organising and prepared in work area.
 Functions 5.2 Carry out fuel pressure work activities. 5.2 Functionality of fuel system
5.2 Fuel pressure readings. test.  Practice 5S. components checklist is carried
5.3 Fuel pressure test out.
procedure. SAFETY 5.3 Fuel pressure test result is
recorded.
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5.4 Fuel system  Adhere to company 5.4 Fuel pressure test report is
components: safety and policy. produced and submitted.
 Fuel tank  Follow occupational
 Fuel pump safety & health act.
 Fuel filter
 Fuel injectors ENVIRONMENT
5.5 Technical report writing:  Practice reuse, recycle
 Format and reduce (3R).
computerised or  Follow environmental
manual quality act.
 Content /
information
 Submission
procedure
Core Abilities

1 uansheng hang uthor hengbo ben i uthor Kun Deng (Author). Automotive Air Conditioning: Optimization, Control and
2014)
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15.3. Antilock Braking System (ABS) Replacement
COMPETENCY UNIT TITLE Antilock Braking System (ABS) Replacement
LEARNING OUTCOMES The outcome of this competency is able to detect malfunctions, defect in antilock braking system (ABS)
and replace the defect the antilock braking system (ABS) components.

1 Setup diagnostic tool.
2 Operate diagnostic tool antilock braking system (ABS).
3 Replace defect antilock braking system (ABS) components.

1 Setup 1.1 ABS tools, equipment 1.1 Interpret job order. ATTITUDE 1.1 Job order is interpreted.
diagnostic tool. and parts. 1.2 Setup related tools,  Systematic in organising 1.2 Related tools, equipment and
1.2 ABS special service equipment and parts work activities. parts are identified.
tools. 1.3 Determined diagnostic  Practice 5S. 1.3 Type of diagnostic tool is
1.3 Fundamental of tool. identified and prepared at work
diagnostic tools / Scan 1.4 Setup diagnostic tool. SAFETY area.
tools 1.5 Connect diagnostic tool  Adhere to company 1.4 Diagnostic tool system and
 Type to vehicle and switch on. safety and policy. modes are selected.
 Usage  Follow occupational 1.5 Diagnostic tool is attached to
 Function safety & health act. vehicle.
 Diagnostic
procedure using ENVIRONMENT
scan tools  Practice reuse, recycle
1.4 Types of diagnostic and reduce (3R).
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tools connector  Follow environmental
1.5 OEM diagnostic tool quality act.
service guideline /
manual
1.6 Diagnostic tool setup
procedure
1.7 Diagnostic socket /
connector location
2 Operate 2.1 Function of antilock 2.1 Setup diagnostic tool ATTITUDE 2.1 Antilock braking system (ABS)
diagnostic tool braking system system.  Systematic in organising diagnostic tools is selected.
antilock diagnosis operation. 2.2 Carry out diagnose. work activities. 2.2 Antilock braking system (ABS)
braking system 2.2 Vehicle antilock braking 2.3 Analyse antilock  Practice 5S diagnostic tool mode is
(ABS). system mode. braking system (ABS) performed.
2.3 Vehicle antilock braking data result. SAFETY 2.3 Antilock braking system (ABS)
system fault diagnosis  Adhere to company data result is compared with
procedure. safety and policy. OEM diagnostic tool service
 Follow occupational manual.
safety & health act
ENVIRONMENT
and reduce (3R).
quality act
3 Replace defect 3.1 Function of antilock 3.1 Carry out antilock ATTITUDE 3.1 Antilock braking system (ABS)
antilock braking system braking system (ABS)  Systematic in organising sensor testing checklist is carried
braking system (ABS)sensor sensor test. work activities. out.
(ABS) 3.2 Antilock braking system 3.2 Carry out antilock  Practice 5S. 3.2 Antilock braking system (ABS)
components. (ABS) sensor test braking system (ABS) system testing checklist is carried
procedure system test. SAFETY out.
3.3 Antilock braking system 3.3 Interpret antilock  Adhere to company 3.3 Antilock braking system (ABS)
(ABS)system test braking system (ABS) safety and policy. data is explained and understood
procedure: data.  Follow occupational in accordance with OEM
 Electronic Parking 3.4 Inspect antilock braking safety & health act. diagnostic tool.
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Brake (EPB) system (ABS) 3.4 Antilock braking system (ABS)
 Electronic Brake components. ENVIRONMENT components status checklist is
Distribution 3.5 Replace antilock  Practice reuse, recycle updated.
(EBD) braking system (ABS) and reduce (3R). 3.5 Antilock braking system (ABS)
 Brake Assist (BA) components.  Follow environmental components replacement is
 Traction Control 3.6 Prepare diagnostic and quality act. performed.
(TC) rectification report. 3.6 Diagnostic and rectification
 Electronic report is produced and submitted.
Stability Control
(ESC)
 Autonomous
3.4 Antilock braking system
(ABS)replacement and
bleeding procedure
using diagnostic tool
(ABS)components:
 Modulator
 ECU
 Vehicle speed
sensor
(ABS)Technical report
writing:
 Format
computerised or
manual
 Content /
information
 Submission
procedure
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Core Abilities


1 Quansheng Zhang uthor hengbo ben i uthor Kun Deng (Author). Automotive Air Conditioning: Optimization, Control and
2014)
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15.4. Supplementary Restraint System (SRS) Airbag Parts & Components Replacement.
COMPETENCY UNIT TITLE Supplementary Restraint System (SRS) Airbag Parts & Components Replacement.
LEARNING OUTCOMES The outcome of this competency is to able to check the functionality of the Supplementary Restraint
System (SRS) airbag, ability to use and read error code from the diagnostic tool, and provide error free
after installation

1. Setup diagnostic tool.
2. Operate supplementary restraint system (SRS) diagnostic tool.
3. Replace defect airbag module & clock spring.
4. Replace defect seat belt &pre-tensioner.
5. Replace defect impact sensor.

1. Setup diagnostic 1.1 Fundamental of job 1.1 Interpret job order. ATTITUDE 1.1 Job order is explained.
tool order: 1.2 Setup related tools,  Systematic in organising 1.2 Tools, equipment, SST,
 Type of job order equipment and parts. work activities. diagnostic tools and parts are
 Function of job order 1.3 Determined diagnostic  Practice 5S. selected.
1.2 SRS tools, special tools, tool. 1.3 Diagnostic socket / connector
diagnostic tools, 1.4 Setup diagnostic tool. SAFETY visually is located.
equipment and parts 1.5 Connect diagnostic tool  Adhere to company 1.4 Type of diagnostic tools
1.3 Fundamentals of to vehicle and switch on. safety and policy. connector is selected and readied
supplementary restraint  Follow occupational at work area.
system (SRS). safety & health act. 1.5 Diagnostic tools is physically
1.4 Diagnostic socket / connected to the hub.
connector location. 1.6 Diagnostic tools are switched on
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1.5 Type of diagnostic tools ENVIRONMENT and operated.
connector.  Practice reuse, recycle 1.7 Ignition system is physically
1.6 Diagnostic tools and reduce (3R). switched on.
operating procedure.  Follow environmental
1.7 Types of diagnostic tool quality act.
system:
 On Board Diagnosis
(OBD)
 On Board Diagnosis
II (OBDII)
 Multiplex
communication
system
2. Operate 2.1 Types of diagnostic tool 2.1 Setup diagnostic tool ATTITUDE 2.1 Supplementary restraint system
supplementary system: system.  Systematic in organising (SRS) airbag system in
restraint system  On Board Diagnosis 2.2 Carry out diagnose. work activities. diagnostic tools is identified and
(SRS) diagnostic (OBD) 2.3 Analyse system data  Practice 5S. operated.
tool.  On Board Diagnosis result. 2.2 SRS airbag in diagnostic tools
II (OBDII) SAFETY visually is identified.
 Multiplex  Adhere to company 2.3 System data is printed out and
communication safety and policy. interpreted.
system  Follow occupational 2.4 Supplementary restraint system
2.2 Vehicle brand and safety & health act. (SRS) diagnostic checklist is
model. completed.
2.3 Supplementary restraint ENVIRONMENT
system (SRS) airbag  Practice reuse, recycle
diagnosis operation and reduce (3R).
procedure.  Follow environmental
2.4 Diagnostic tool printing quality act.
procedure.
2.5 Diagnostic report
writing:
 Format
computerised or
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manual
 Content /
information
 Submission
procedure
3. Replace defect 3.1 Layout of SRS airbag 3.1 Disconnect battery ATTITUDE 3.1 Battery negative terminal is
airbag module & system. negative terminal.  Systematic in organising detached.
clock spring. 3.2 Location of airbag: 3.2 Identify airbag module work activities. 3.2 Airbag module and clock spring
 Driver airbag and clock spring location is visually located.
 Front Passenger location. SAFETY 3.3 Steering wheel is unattached
airbag 3.3 Remove steering wheel.  Adhere to safety from the rack.
 Side airbag 3.4 Disconnect airbag precaution in replacing 3.4 Airbag module and clock spring
3.3 Function of airbag module and clock spring airbag module and clock connector is visually detached.
module and clock connector. spring. 3.5 New airbag module kit and new
spring. 3.5 Replace airbag module  Adhere to company clock spring kit are installed.
3.4 Procedure to replace and clock spring. safety and policy. 3.6 Defect airbag module & clock
clock spring. 3.6 Prepare technical report.  Use relevant personal spring replacement technical
3.5 Technical report writing: protective equipment report is prepared and completed.
 Format (PPE).
computerised or  Follow occupational
manual safety & health act
 Content / ENVIRONMENT
information  Practice reuse, recycle
and reduce (3R).
quality act.
4. Replace defect 4.1 Layout of seat belt 4.1 Identify seat belt &pre- ATTITUDE 4.1 Seat belt and pre-tensioner
seat belt &pre- &pre-tensioner. tensioner location.  Systematic in organising locationis visually located.
tensioner. 4.2 Function of seat belt and 4.2 Disconnect seat belt work activities. 4.2 Seat belt and
pre-tensioner. &pre-tensioner pre-tensioner connector visually
4.3 Procedure to replace seat connector. SAFETY is detached.
belt and pre-tensioner. 4.3 Replace seat belt &pre-  Adhere to safety 4.3 New seat belt kit and new pre-
4.4 Technical report writing: tensioner. precaution in replacing tensioner kit replacement process
 Format 4.4 Prepare technical report. airbag module and clock are confirmed.
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computerised or spring. 4.4 Defect seat belt &pre-tensioner
manual  Adhere to company replacementtechnical report is
 Content / safety and policy. prepared and completed.
information  Use relevant personal
protective equipment
(PPE).
 Follow occupational
ENVIRONMENT
and reduce (3R).
quality act
5. Replace defect 5.1 Layout of impact sensor. 5.1 Identify impact sensor ATTITUDE 5.1 Impact sensor location is visually
impact sensor. 5.2 Function of impact location.  Systematic in organising located.
sensor. 5.2 Disconnect impact work activities. 5.2 Impact sensor connector is
5.3 Procedure to replace sensor connector. visually detached.
impact sensor 5.3 Replace impact sensor. SAFETY 5.3 New Impact sensor kit is
5.4 Technical report writing: 5.4 Prepare technical report.  Adhere to safety installed.
 Format precaution in replacing 5.4 Defect impact sensorreplacement
computerised or airbag module and clock technical report is prepared and
manual spring. completed.
 Content /  Adhere to company
information safety and policy.
 Use relevant personal
(PPE).
safety & health act
ENVIRONMENT
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and reduce (3R).
quality act
Core Abilities

2014)
5 MS ISO 12097-2:2008. Road Vehicles - Airbag Components - Part 2: Testing Of Airbag Modules (ISO 12097-2:1996, IDT).
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15.5. Vehicle Electrical & Electronic System Diagnostic
COMPETENCY UNIT TITLE Vehicle Electrical & Electronic System Diagnostic
LEARNING OUTCOMES The outcome of this competency is to able to assess, diagnose the problem & malfunction of the vehicle
electrical, electronic and chassis electrical system and assign the required repair job.

1. Conduct Engine Electrical Wiring System Continuity Test
2. Diagnose electrical common components.
3. Diagnose charging system components condition.
4. Diagnose starting system components condition.
5. Diagnose ignition system components condition.

1. Conduct 1.1 Job order 1.1 Receive job order ATTITUDE: 1.1 Job order is received and
engine  Type 1.2 Setup tools, equipment  Systematic in organising interpreted.
electrical  Function and parts. work activities. 1.2 Tools, equipment and parts are
wiring system 1.2 Tools, equipment and 1.3 Perform open circuit selected and prepared.
continuity parts: continuity test. SAFETY: 1.3 Open circuit continuity test
test.  Multimeter 1.4 Perform short circuit  Adhere to safety checklist is carried out.
 SST continuity test. precaution in 1.4 Short circuit continuity test
 Hand tools 1.5 Perform contact conducting engine checklist is carried out.
1.3 Fundamentals of open resistance test. electrical wiring system 1.5 Contact resistance test checklist
circuit 1.6 Perform engine continuity test. is carried out.
1.4 Fundamentals of short electrical wiring system  Adhere to company 1.6 Engine electrical wiring system
circuit test result technical safety and policy. test result technical report is
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1.5 Types of Contact report.  Use relevant personal prepared and completed.
resistance protective equipment
1.6 Open circuit continuity (PPE).
test procedure  Follow occupational
1.7 Short circuit continuity safety & health act.
test procedure
1.8 Contact resistance test ENVIRONMENTAL:
procedure  Practice reuse, recycle
1.9 Engine electrical wiring and reduce (3R).
system test technical  Follow environmental
report procedure. quality act.
2. Diagnose 2.1 Job order 2.1 Receive job order. ATTITUDE: 2.1 Job order is received and
electrical  Type 2.2 Check electrical  Systematic in organising interpreted.
common  Function common components work activities. 2.2 Electrical common components
components. 2.2 Electrical common condition. worn and torn condition is
components: 2.3 Check electrical SAFETY: physically identified.
 Fuse common components  Adhere to safety 2.3 Electrical common components
 Power cable functionality. precaution in functionality is checked by using
 Power terminal 2.4 Prepare defect electrical diagnosing electrical scan tool.
 Battery common components common components. 2.4 Defect electrical common
 Relay replacement order.  Adhere to company components replacing order is
2.3 Fundamentals of safety and policy. prepared and printed out.
Common Components:  Use relevant personal
 Types protective equipment
 Functions (PPE).
 Durability  Follow occupational
2.4 Electrical common safety & health act
components
functionality checking ENVIRONMENTAL:
procedure.  Practice reuse, recycle
2.5 Defect electrical and reduce (3R).
common components  Follow environmental
replacement order quality act.
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procedure.
charging  Type 3.2 Check Charging system  Systematic in organising interpreted.
system  Function component condition. work activities. 3.2 Charging system component
components 3.2 Electrical circuit 3.3 Check Charging system worn and torn condition are
condition. diagram component functionality. SAFETY: confirmed and ascertained.
3.3 Fundamental of Blooms 3.4 Prepare defect charging  Adhere to safety 3.3 Charging system component
Taxonomy system component precaution in functionality is physically
3.4 Charging system replace order. diagnosing charging determined by using multimeter/
component: system components scan tools.
 Alternator condition. 3.4 Defect charging system
 Rectifier circuit  Adhere to company component replacing order is
 ECU safety and policy. readied and printed out.
 Sensor  Use relevant personal
 Battery protective equipment
3.5 Charging system (PPE).
functionality test  Follow occupational
procedures safety & health act.
3.6 Defect charging system
components replacement
order procedure.
ENVIRONMENTAL:
and reduce (3R).
quality act.
starting  Type 4.2 Check starting system  Systematic in organising interpreted.
system  Function components condition. work activities. 4.2 Starting system component worn
components 4.2 Fundamental of starting 4.3 Determine starting and torn condition is physically
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condition. system components system component SAFETY: identified.
 Types functionality.  Adhere to safety 4.3 Starting system component
 Functions 4.4 Prepare defect starting precaution in functionality physically is
 Durability system component diagnosing starting checked using multimeter / scan
 Defect replacement order. system components tools.
4.3 Starting system condition. 4.4 Faulty Starting system
functionality test  Adhere to company component replacing order is
procedures. safety and policy. produced and printed out.
4.4 Defect starting system  Use relevant personal
components replacement protective equipment
order procedure. (PPE).
ENVIRONMENTAL:
and reduce (3R).
quality act.
5. Diagnose 5.1 Job order 5.1 Receive job order ATTITUDE: 5.1 Job order is received and
ignition system  Type 5.2 Check ignition system  Systematic in organising interpreted.
components  Function components condition. work activities. 5.2 Ignition system component worn
condition. 5.2 Fundamental of ignition 5.3 Determine ignition and torn condition are physically
system components system component SAFETY: identified.
 Types functionality.  Adhere to safety 5.3 Ignition system component
 Functions 5.4 Prepare defect ignition precaution in functionality is physically
 Durability system component diagnosing ignition checked by using multimeter /
 Defect replace order. system components scan tools.
5.3 Ignition system condition. 5.4 Fuel ignition system component
functionality test  Adhere to company replacing order is produced and
procedures. safety and policy. printed out.
5.4 Defect ignition system  Use relevant personal
components replacement protective equipment
order procedure. (PPE).
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ENVIRONMENTAL:
and reduce (3R).
quality act.
Core Abilities

1 Rezin, Andrew A. Ph.D. 2012/05. Automotive Service Management: Principles into Practice (2nd). ISBN 9780132725408. Pearson
College Div
2 Schneider, Mitch. 2003/01. Managing Dollars with Sense (Automotive Service Management Series). ISBN 9781401826635. Delmar Pub
(US).
3 Schneider, Mitch. 2003/06. Safety Communication (Automotive Service Management Series). ISBN 9781401826628. Delmar Pub (US).
4 Mosley, Donald, Jr. / Pietri, Paul H. 2010/02. Supervisory Management -- Paperback (International 8th ed.). ISBN 9780538472050.
South-Western College Pub (JP)
5 Leonard, Edwin C., Jr., Ph.D. / Trusty, Kelly A., Ph.D. 2015/01. Supervision: Concepts and Practices of Management (13th). ISBN
9781285866376. South-Western Pub (US).
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15.6. Turbocharger / Supercharger System Diagnostic
COMPETENCY UNIT TITLE Turbocharger / Supercharger System Diagnostic
LEARNING OUTCOMES The outcome of this competency is to be able is to provide the clean emission, defect free and optimum
performance of the turbocharger /supercharger.

1. Inspect turbocharger /supercharger components condition.
2. Change defect turbocharger /supercharger assembly.
3. Carry out turbocharger / supercharger performance test.

1. Inspect 1.1 Job order 1.1 Obtain job order. ATTITUDE: 1.1 Job order is received and
turbocharger  Type 1.2 Interpret job order  Systematic in organising interpreted.
/supercharger  Function 1.3 Select tools, Special work activities. 1.2 Tools, equipment, SST, scan
components 1.2 Turbocharger Service Tools (SST), tools and parts are selected and
condition. /Supercharger system diagnostic tools, service SAFETY: readied at work area.
tools, materials and equipment and parts.  Adhere to safety 1.3 Turbo/supercharger waste gate
parts: 1.4 Check turbocharger precaution in inspecting actuator rod worn and torn are
 Special Service Tools /supercharger turbocharger / physically identified.
(SST) component and supercharger 1.4 Turbo/supercharger waste gate
 Hand tools functionality. components condition. hose and pipes leakages are
 OEM service 1.5 Check turbocharger  Adhere to company visually identified.
guideline assembly condition. safety and policy. 1.5 Turbo/supercharger waste gate
1.3 Turbocharger 1.6 Prepare inspection  Use relevant personal functionality checklist is
/Supercharger checklist. protective equipment performed.
component: (PPE).
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 Drive belt and  Follow occupational
lubricant safety & health act
 Actuator rod
 Turbine wheel ENVIRONMENTAL:
 Hose/return pipe  Practice reuse, recycle
 Air intake hose and reduce (3R).
 Intake hose connector  Follow environmental
 Intercooler hoses and quality act
pipes
 Oil pressure hoses
and pipes
1.4 Function of
Turbocharger
/Supercharger.
1.5 Turbocharger
/supercharger
components.
1.6 Types of defect:
 Leakages
 Worn and torn
1.7 Turbocharger
/supercharger checking
procedure.
1.8 Inspection report
writing:
 Format computerised
or manual
 Content / information
 Submission
procedure
2. Change defect 2.1 Diagnostic tool 2.1 Operate diagnostic ATTITUDE: 2.1 New turbocharger /supercharger
turbocharger procedure. tool.  Systematic in organising assembly kit is installed.
/supercharger 2.2 Procedure of 2.2 Replace turbocharger work activities. 2.2 Turbocharger actuator rod is
assembly. turbocharger physically adjusted.
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/supercharger assembly /supercharger 2.3 New turbocharger /supercharger
replacement. assembly. SAFETY: hoses, pipes, clips and
2.3 Procedure adjusting 2.3 Adjust turbocharger  Adhere to safety connectors are installed.
turbocharger actuator actuator rod. precaution in changing 2.4 Turbocharger /supercharger
rod. 2.4 Replace turbocharger defect turbocharger / installation checklist is
2.4 Procedure of supercharger assembly. completed.
blow off valve.
turbocharger blow off  Adhere to company
valve replacement. 2.5 Replace turbocharger
safety and policy.
/supercharger
2.5 Procedure of  Use relevant personal
turbocharger intercooler, hoses, protective equipment
/supercharger pipes, clips and (PPE).
intercooler, hoses, pipes, connectors.  Follow occupational
clips and connectors 2.6 Prepare Installation safety & health act.
replacement. checklist.
2.6 Installation report ENVIRONMENTAL:
writing:  Practice reuse, recycle
 Format and reduce (3R).
computerised or  Follow environmental
manual quality act.
 Content /
information
3. Carry out 3.1 Fundamental of dyno 1.1 Identify road test / ATTITUDE: 3.1 Road test / machine dyno
turbocharger / machine. machine dyno.  Systematic in organising preparation checklist is
supercharger 3.2 Turbocharger 1.2 Perform turbocharger work activities. performed.
performance /supercharger /supercharger 3.2 Turbocharger /supercharger
test. performance test performance tested. SAFETY: performance testing is confirmed
procedure. 1.3 Prepare performance  Adhere to safety and ascertained.
3.3 Performance test report test report. precaution in 3.3 Performance test report checklist
writing: performing is completed.
 Format turbocharger
computerised or /supercharger test.
manual  Adhere to company
 Content / safety and policy.
information  Use relevant personal
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 Submission protective equipment
procedure (PPE).
ENVIRONMENTAL:
and reduce (3R).
quality act.
Core Abilities

1 BOSCH, Automotive Terminology, Published by SAE in 1998, ISBN 0-7680-0338-5.

2 Jose Luis Leyva, Learn Automotive Terminology in 2015, ISBN 9-781503-225725.
3 BOSCH, Automotive Handbook, Published by Bosch in 1996, ISBN 1-56091-918-3.
4 Thomas D. Gillespie, Fundamentals of Vehicle Dynamics, Published by SAE in 1999, ISBN 1-56091-199-9.
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15.7. Vehicles Wheels, Steering and Suspension Diagnostic
COMPETENCY UNIT TITLE Vehicles Wheels, Steering and Suspension Diagnostic
LEARNING OUTCOMES The outcome of this competency is to assess, diagnose the problem, malfunction of the vehicles wheels,
and operational electric power steering and safety ensure for suspension.

1. Inspect tyres, rims and power assist steering (PAS) condition.
2. Setup diagnostic tool electric power steering (EPS).
3. Operate diagnostic tool electric power steering (EPS) diagnosis.
4. Replace defect electric power steering (EPS) components.

1. Inspect tyres, 1.1 Fundamental of job 1.1. Obtain job order. ATTITUDE 1.1. Job order interpreted.
rims and order: 1.2. Prepare tools,  Systematic in organising 1.2. Tools, equipment and parts
power assist  Type of job order equipment and parts. work activities. setup are prepared at work area.
steering (PAS)  Function of job order 1.3. Check worn off  Handle tools and 1.3. Worn off tyre tread condition is
condition. 1.2 Tools, equipment and condition of the tyre equipment with care. visually identified.
parts: tread. 1.4. Tyre crack and abnormal
 Ensure cleanliness
 Hand tools 1.4. Check tyre crack and
workplace.
bulging visually are confirmed.
 Power tool abnormal bulging. 1.5. Tyre manufacturing year is
 Special Service Tool 1.5. Determine tyre identified from past service
manufacturing year. SAFETY record.
(SST)  Adhere to company
 Tire changer machine 1.6. Check rims dent and 1.6. Rims dent and crack are
crack. safety and policy. visually and physically
 Wheel balancer  Use relevant personal
1.7. Check manual steering confirmed.
machine
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 Alignment tools functionality. protective equipment 1.7. Manual steering and PASare
1.3 Tyre and rims defect 1.8. Check PAS (PPE). inspected in accordance with
conditions: functionality.  Follow occupational OEM manual.
 Tyre tread worn 1.9. Prepare inspection safety & health act. 1.8. Inspection report checklist is
 Tyre crack report. completed.
 Tyre bulging ENVIRONMENT
 Rims dent  Practice reuse, recycle
 Rims crack and reduce (3R).
1.4 Fundamentals of tyre  Follow environmental
 Manufacturing year quality act.
 Types
1.5 Fundamentals of rim
 Types
 Size
1.6 Tyres and rims condition
check procedure
1.7 Manual steering
component:
 Rack
 Tie rod/ end
 Steering cover
(bellow)
1.8 PAS component:
 Hydraulic pump
 Belt
 Hose
 Pipe line
 Rack
 Motor
 Sensor
1.9 Inspection report
writing:
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or manual
 Submission procedure
2. Setup 2.1 Fundamental of job 2.1 Obtain job order. ATTITUDE 2.1 Job order is interpreted.
diagnostic tool order: 2.2 Select tools, Special  Systematic in organising 2.2 Tools, equipment, SST,
electric power  Type of job order Service Tools (SST), work activities. diagnostic tools and parts are
steering  Function of job order diagnostic tools, service  Handle tools and determined and readied at work
(EPS). 2.2 Fundamental of equipment and parts. equipment with care. area.
diagnostic tools: 2.3 Identify diagnostic tool 2.3 Diagnostic tool system setup
 Type system setup procedure.
workplace.
procedure is ascertained and
 Function 2.4 Connect diagnostic confirmed.
 Usage tools. 2.4 Diagnostic socket / connector is
SAFETY visually located.
2.3 Diagnostic socket /  Adhere to company
connector location. 2.5 Type of diagnostic tools
safety and policy. connector is selected and readied
2.4 Type of diagnostic
 Use relevant personal at work area.
tools connector.
2.5 Diagnostic tools protective equipment 2.6 Diagnostic tools are physically
operating and setup (PPE). connected to the hub.
procedure.  Follow occupational 2.7 Diagnostic tools are switched on
2.6 Electric Power Steering safety & health act. and operated.
(EPS) calibration
procedure. ENVIRONMENT
and reduce (3R).
quality act.
3. Operate 3.1 Diagnostic tool 3.1 Follow procedure of ATTITUDE 3.1 Electric power steering system in
diagnostic tool operation procedure. diagnostic tool  Systematic in organising diagnostic tools is selected and
electric power 3.2 Types of diagnostic tool operation. work activities. operated.
steering system: 3.2 Determine type of  Handle tools and 3.2 Electric power steering in
(EPS).  On Board Diagnosis diagnostic tool system. equipment with care. diagnostic tools is visually
(OBD) 3.3 Analyse system data selected.
 Multiplex result.
workplace.
3.3 System data is interpreted and
communication compared with OEM service
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system manual.
 Diagnostic Link SAFETY
Connector (DLC)  Adhere to company
3.3 Fundamental of safety and policy.
diagnostic tool.  Use relevant personal
(PPE).
ENVIRONMENT
and reduce (3R).
quality act.
4. Replace defect 4.1 Electric Power Steering 4.1 Identify malfunctioned ATTITUDE 4.1 Malfunctioned Electric Power
electric power (EPS) layout Electric Power Steering  Systematic in organising Steering (EPS) motor and
steering (EPS) 4.2 Fundamentals of Electric (EPS) motor and control work activities. control module components are
components. Power Steering (EPS) module components.  Handle tools and identified and checklist prepared.
components: 4.2 Replace Electric Power equipment with care. 4.2 New Electric Power Steering
 Type Steering (EPS) motor
(EPS) components kit is
 Function and control unit
workplace.
installed.
4.3 Electric Power Steering components. 4.3 Electric Power Steering (EPS)
(EPS) function manual. 4.3 Prepare Electric Power diagnostic report is updated and
Steering (EPS) SAFETY submitted.
4.4 Electric Power Steering
diagnostic report.  Adhere to company
(EPS) motor and control
unit replacing procedure. safety and policy.
4.5 Electric Power Steering  Use relevant Personal
(EPS) diagnostic report Protective Equipment
writing: (PPE).
 Format  Follow occupational
computerised or safety & health act.
manual
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 Content / ENVIRONMENT
information  Practice reuse, recycle
 Submission report and reduce (3R).
procedure  Follow environmental
quality act.
Core Abilities


4 Lenz, Cozzarini, Emissions and Air Quality, Published by SAE in 1999, ISBN 0-7680-0248-6.
6 Michael Plint, Anthony Martyr, Engine Testing Theory and Practice, Published by SAE in 1999, ISBN 0-7680-0314-8
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15.8. Vehicle Heated Ventilation Air Conditioning (HVAC) Diagnostic
COMPETENCY UNIT TITLE Vehicle Heated Ventilation Air Conditioning (HVAC) Diagnostic
LEARNING OUTCOMES The outcome of this competency is to confirm or status of the HVAC defect type and quality, solution to
repair it and assign the required repair job.

1 Inspect vehicle heated ventilation air conditioning (HVAC) system condition.
2 Perform vehicle heated ventilation air conditioning (HVAC) condenser fan unit diagnostic.
3 Determine vehicle heated ventilation air conditioning (HVAC) refrigerant pressure.
4 Perform vehicle heated ventilation air conditioning (HVAC) blower motor diagnostic.
5 Perform vehicle heated ventilation air conditioning (HVAC) blower motor switch & control resistor
diagnostic.

1. Inspect vehicle 1.1 Fundamental of job 1.1 Obtain job order. ATTITUDE 1.1 Job order is interpreted.
heated order: 1.2 Setup tools and  Systematic in 1.2 Tools, equipment and parts setup
ventilation air  Type of job order equipment. organising work are prepared at work area.
conditioning  Function of job order 1.3 Check leakage activities. 1.3 Leakage condition is visually
(HVAC) system 1.2 Tools, equipment and 1.4 Check cooling effect of confirmed and ascertained.
condition. parts: the vehicle heated SAFETY 1.4 Cooling effect of the vehicle
 Recycle machine ventilation air  Adhere to safety heated ventilation air
 Hand tools set conditioning (HVAC) precaution in inspecting conditioning (HVAC) system
 Special tools system. vehicle heated physically is confirmed and
 OEM vehicle heated 1.5 Check abnormal noise. ventilation air ascertained.
ventilation air 1.6 Prepare inspection conditioning 1.5 Source of abnormal noise is
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conditioning report. (HVAC)system confirmed and ascertained.
(HVAC)manual condition. 1.6 Vehicle heated ventilation air
1.3 Fundamentals of vehicle  Adhere to company conditioning (HVAC) inspection
heated ventilation air safety and policy report checklist is completed.
conditioning  Use relevant Personal
(HVAC)system:
Protective Equipment
 Type of refrigerant and
(PPE).
characteristic
 Vehicle heated
ventilation air safety & health act.
conditioning
(HVAC)functionality ENVIRONMENT
 Parts & components  Practice Reuse, Recycle
functionality and Reduce (3R).
 Flexible hose and pipe  Follow Environmental
1.4 Inspect vehicle heated quality act.
ventilation air
conditioning(HVAC)con
dition procedure:
 Leakage
 Cooling effect
 Noise
 Blockage
1.5 Vehicle heated
ventilation air
conditioning
(HVAC)inspection
report writing :
or manual
 Submission report
procedure
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2. Perform vehicle 2.1 Fundamentals of 2.1 Remove vehicle heated ATTITUDE 2.1 Vehicle heated ventilation air
heated condenser fan unit: ventilation air  Systematic in conditioning (HVAC) condenser
ventilation air  Types conditioning (HVAC) organising work fan unit is detached from the
conditioning  Functionality condenser fan unit from activities. engine compartment.
(HVAC) 2.2 Condenser fan unit engine compartment. 2.2 Vehicle heated ventilation air
condenser fan removal from engine 2.2 Inspect vehicle heated SAFETY conditioning (HVAC) condenser
unit diagnostic. compartment unit ventilation air  Adhere to safety fan worn and torn condition is
procedure conditioning (HVAC) precaution in confirmed and ascertained.
2.3 Job order writing: condenser fan unit performing vehicle 2.3 Job order for vehicle heated
 Format condition. heated ventilation air ventilation air conditioning
computerised or 2.3 Prepare job order. conditioning (HVAC) (HVAC) condenser fan unit
manual repair service is completed.
condenser fan unit
 Content / diagnostic.
information  Adhere to company
 Submission report safety and policy.
procedure
 Use relevant Personal
(PPE).
ENVIRONMENT
and reduce (3R).
 Follow Environmental
quality act.
3. Determine 3.1 Refrigerant pressure 3.1 Measure vehicle heated ATTITUDE 3.1 Refrigerant pressure in the
vehicle heated procedure. ventilation air  Systematic in heated ventilation air
ventilation air 3.2 Refrigerant pressure high conditioning (HVAC) organising work conditioning (HVAC) system is
conditioning and low line. refrigerant pressure. activities. measured using pressure gauge.
(HVAC) 3.3 Job order writing: 3.2 Check refrigerant 3.2 Heated ventilation air
refrigerant  Format adequacy. SAFETY conditioning (HVAC) refrigerant
pressure. computerised or 3.3 Prepare job order.  Adhere to safety adequacy is confirmed and
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manual precaution in ascertained.
 Content / determining vehicle 3.3 Job order for vehicle heated
information heated ventilation air ventilation air conditioning
 Submission report conditioning (HVAC) (HVAC) refrigerant recharge is
procedure refrigerant pressure. completed.
 Adhere to company
safety and policy.
(PPE).
ENVIRONMENT
 Practice Reuse, Recycle
and Reduce (3R).
quality act.
4. Perform vehicle 4.1 Fundamentals of heated 4.1 Remove heated ATTITUDE 4.1 Heated ventilation air
heated ventilation air ventilation air  Systematic in conditioning (HVAC) blower
ventilation air conditioning(HVAC)bl conditioning (HVAC) organising work motor unit is detached from the
conditioning ower motor unit: blower motor from the activities. blower motor compartment.
(HVAC) blower  Types dashboard control 4.2 Heated ventilation air
motor  Functionality panel. SAFETY conditioning (HVAC) blower
diagnostic. 4.2 Heated ventilation air 4.2 Inspect heated  Adhere to safety motor worn and torn condition
conditioning(HVAC) ventilation air precaution in is confirmed and ascertained.
blower motor unit conditioning (HVAC) performing vehicle 4.3 Job order for vehicle heated
removal procedure blower unit condition. heated ventilation air ventilation air conditioning
4.3 Job order writing: 4.3 Prepare job order. conditioning (HVAC) (HVAC) blower motor repair
 Format computerised blower motor
service is completed.
or manual diagnostic.
 Content / information  Adhere to company
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procedure safety and policy.
(PPE).
ENVIRONMENT
and Reduce (3R).
quality act.
5. Perform vehicle 5.1 Fundamentals of blower 5.1 Remove heated ATTITUDE 5.1 Heated ventilation air
heated motor switch & control ventilation air  Systematic in conditioning (HVAC) Blower
ventilation air resistor unit: conditioning (HVAC) organising work motor switch & control resistor
conditioning  Types blower motor switch & activities. unit is detached from the blower
(HVAC) blower  Functionality control resistor from the motor compartment.
motor switch & 5.2 Blower motor switch & dashboard control panel. SAFETY 5.2 Heated ventilation air
control resistor control resistor unit 5.2 Inspect heated  Adhere to safety conditioning (HVAC) Blower
diagnostic. removal procedure. ventilation air precaution in motor switch & resistor unit
5.3 Job order writing: conditioning (HVAC) performing vehicle condition is confirmed and
 Format computerised blower motor switch & heated ventilation air ascertained.
or manual control resistor unit conditioning (HVAC) 5.3 Job order for vehicle heated
 Content / information condition.
blower motor switch &
ventilation air conditioning
 Submission report 5.3 Prepare job order. (HVAC) blower motor switch &
control resistor
procedure control resistor repair service is
diagnostic. completed.
safety and policy.
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(PPE).
ENVIRONMENT
and Reduce (3R).
quality act.
Core Abilities

2014)
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15.9. Automatic Transmission / Transaxle Diagnostic
COMPETENCY UNIT TITLE Automatic Transmission / Transaxle Diagnostic
LEARNING OUTCOMES The outcome of this competency is able to assess problems, defect in automatic transmission / transaxle
unit and assign the required repair job.

1. Obtain automatic transmission / transaxle functional test report.
2. Obtain vehicle repair history.
3. Diagnose vehicle automatic transmission/transaxle.
WORK RELATED RELATED SKILLS ATTITUDE/ SAFETY/ ASSESSMENT CRITERIA

ACTIVITIES KNOWLEDGE ENVIRONMENT
1. Obtain automatic 1.1 Automatic 1.1 Identify vehicle repair ATTITUDE 1.1 Vehicle repair manual for
transmission/ transmission / manual.  Systematic in automatic transmission/
transaxle Continues Variable 1.2 Confirm automatic organising work transaxle selected and
functional test Transmission (CVT)/ transmission/ transaxle activities. understood.
report. transaxle OEM manual functionality. 1.2 Automatic transmission/
/ guideline. 1.3 Prepare functional test SAFETY transaxle functionality status
1.2 Inspection report checklist.  Adhere to company from history report is acquired
writing: safety and policy. and understood.
 Format 1.3 Automatic transmission/
 Use relevant
computerised or transaxle functional test
personal protective checklist is completed.
manual
equipment (PPE).
 Content /
information  Follow occupational
 Submission report safety & health act.
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procedure
ENVIRONMENT
 Practice reuse,
recycle and reduce
(3R).
 Follow
environmental
quality act.
2. Obtain vehicle 2.1 Vehicles information: 2.1 Identify vehicle type and ATTITUDE 2.1 Vehicle type and models are
repair history.  Vehicle type and models.  Systematic in determined from vehicle
models 2.2 Confirm age and current organising work information sheet.
 Age and current mileage of the vehicle. activities. 2.2 Age of the vehicle is determined
mileage 2.3 Confirm vehicle history from the produced year.
2.2 Vehicle history record. record. SAFETY 2.3 Current mileage of the vehicle is
 Adhere to company determined from vehicle mileage
safety and policy. panel.
2.4 Vehicle history record is
 Use relevant
determined from customer
Personal Protective record/ system.
Equipment (PPE).
ENVIRONMENT
 Practice Reuse
Recycle and Reduce
(3R)
 Follow
environmental
quality act
3. Diagnose vehicle 3.1 Test drive procedure 3.1 Perform test drive ATTITUDE 3.1 Test drive vehicle is performed
automatic 3.2 Interview procedure: vehicle.  Systematic in to identify problems using Q&A
transmission /  Check sheet 3.2 Interview customer. organising work session.
transaxle.  Job sheet 3.3 Prepare diagnose report. activities. 3.2 Customer information is
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3.3 Electrical control recorded and understood.
automatic transmission SAFETY 3.3 Vehicle automatic transmission /
troubleshooting  Adhere to company transaxle diagnose report update
process. safety and policy. completed.
3.4 Diagnose report  Use relevant
writing: personal protective
 Format equipment (PPE).
computerised or
manual
 Content /
information
ENVIRONMENT
 Practice reuse,
procedure
recycle and reduce
(3R).
 Follow
environmental
quality act.
Core Abilities


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15.10. Manual Transmission/ Transaxle Diagnostic
COMPETENCY UNIT TITLE Manual Transmission/ Transaxle Diagnostic
LEARNING OUTCOMES The outcome of this competency is to able to assess problems, defect in manual transmission/transaxle
unit and assign the required repair job
1. Obtain manual transmission/ transaxle functional test report.
2. Obtain vehicle repair history.
3. Diagnose vehicle manual transmission / transaxle.

1. Obtain manual 1.1 Manual transmission / 1.1 Identify vehicle repair ATTITUDE 1.1 Vehicle repair manual for
transmission/ Continues Variable manual.  Systematic in automatic transmission/
transaxle Transmission (CVT)/ 1.2 Confirm manual organising work transaxle is selected and
functional test transaxle OEM transmission/ activities. understood.
report. manual / guideline transaxle 1.2 Manual transmission/ transaxle
1.2 Inspection report functionality. SAFETY functionality status from
writing: 1.3 Prepare functional test  Adhere to company history report is acquired and
 Format checklist. safety and policy. understood.
computerised or 1.3 Manual transmission/ transaxle
 Use relevant
manual functionality test checklist is
personal protective
 Content / completed.
equipment (PPE).
information
 Submission report  Follow occupational
procedure safety & health act
ENVIRONMENT
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 Practice reuse,
recycle and reduce
(3R)
 Follow
environmental
quality act
2. Obtain vehicle 2.1 Vehicles information: 2.1 Identify vehicle type and ATTITUDE 2.1 Vehicle type and models are
repair history.  Vehicle type and models.  Systematic in determined from vehicle
models 2.2 Confirm age and current organising work information sheet.
 Age and current mileage of the vehicle. activities. 2.2 Age of the vehicle is determined
mileage 2.3 Confirm vehicle history from the produced year.
2.2 Vehicle history record. record. SAFETY 2.3 Current mileage of the vehicle is
 Adhere to company determined from vehicle mileage
safety and policy. panel.
2.4 Vehicle history record is
 Use relevant
determined from customer
personal protective record/ system.
equipment (PPE).
ENVIRONMENT
 Practice reuse,
recycle and reduce
(3R).
 Follow
environmental
quality act.
3. Diagnose 3.1 Test drive procedure. 3.1 Perform test drive ATTITUDE 3.1 Test drive vehicle is performed
vehicle manual 3.2 Interview procedure: vehicle.  Systematic in to identify problems using Q&A
transmission /  Check sheet 3.2 Interview customer. organising work session.
transaxle.  Job sheet 3.3 Prepare diagnose report. activities. 3.2 Customer information is
3.3 Manual transmission / recorded and understood.
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transaxle SAFETY 3.3 Vehicle manual transmission /
troubleshooting process  Adhere to company transaxle diagnose report is
3.4 Diagnose report writing: safety and policy. updated
 Format  Use relevant
computerised or personal protective
manual equipment (PPE).
 Content /  Follow occupational
information
procedure
ENVIRONMENT
 Practice reuse,
recycle and reduce
(3R).
 Follow
environmental
quality act.
Core Abilities


4 Tom Denton, Automotive Electric and Electronic system fourth edition, ISBN 978-0-08-096942-8.
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15.11. Diesel Common Rail Fuel Injection Diagnostic
COMPETENCY UNIT TITLE Diesel Common Rail Fuel Injection Diagnostic
LEARNING OUTCOMES The person who is competent in this CU shall be able to provide required skills in diesel common rail
fuel injection to detect defect, clean emission of the fuel injection and assign the required repair job.
Upon completion of this competency unit, trainees will be able to:

1 Prepare system diagnosis tools & equipment.
2 Perform system pressure test.
3 Perform common rail direct injection diagnosis.
4 Check common rail direct injection components condition.
5 Prepare common rail direct injection diagnostic technical report.
CU CODE G452-002-3:2018-EU01 NOSS LEVEL Three (3)

1. Prepare system 1.1 Fundamental of job 1.1 Obtain job order. ATTITUDE 1.1 Job order is interpreted and
diagnosis tools order: 1.2 Setup System diagnosis  Systematic in understood.
& equipment.  Type of job order tools and equipment. organising work 1.2 System diagnosis tools and
 Function of job 1.3 Setup scan tools system activities. equipment are selected and
order coding for diagnosing. readied at work place.
1.2 Fundamentals of scan SAFETY 1.3 Scan tools system coding for
tools:  Adhere to company diagnosing fuel injection system
 Functions safety and policy. is selected.
 Types  Use relevant
1.3 Functions of rail fuel personal protective
injection equipment (PPE).
1.4 Scan tool system setup
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1.5 Tools, parts and  Follow occupational
equipment: safety & health act.
 Emission tester
 Battery charger ENVIRONMENT
 Hand tools  Practice reuse,
 SST recycle and reduce
(3R).
 Follow
environmental
quality act.
2. Perform system 2.1 System pressure test 2.1 Determine pressure ATTITUDE 2.1 Pressure gauge result is
pressure test. functions. gauge.  Systematic in identified by scan tool.
2.2 Pressure gauge test 2.2 Determine high pressure organising work 2.2 High pressure pump condition is
procedure. pump condition. activities. identified by scan tool.
2.3 High pressure pump test 2.3 Determine fuel pressure 2.3 Fuel pressure regulator
procedure. regulator functionality. SAFETY functionality is confirmed by
2.4 Fuel pressure regulator 2.4 Prepare pressure test  Adhere to company scan tool.
test procedure. report. safety and policy. 2.4 System pressure test report is
2.5 Pressure test report completed.
 Use relevant
writing:
personal protective
 Format
computerised or equipment (PPE).
manual  Follow occupational
 Content / safety & health act.
information
 Submission ENVIRONMENT
procedure  Practice reuse,
recycle and reduce
(3R).
 Follow
environmental
quality act.
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3. Perform 3.1 Oscilloscope pattern. 3.1 Analyse oscilloscope ATTITUDE 3.1 Oscilloscope pattern is identified
common rail 3.2 Analysing oscilloscope pattern.  Systematic in and understood using scan tool.
direct injection pattern procedure. 3.2 Carry out the system organising work 3.2 System component functionality
diagnosis. 3.3 System component component functionality activities. test is performed using scan tool.
functionality test test. 3.3 System component functionality
procedure. 3.3 Determine the system SAFETY is confirmed with the control unit
3.4 System component component functionality  Adhere to company using scan tool.
functionality procedure. with the control unit. safety and policy. 3.4 System diagnosis reportis
3.5 System diagnosis report 3.4 Prepare system completed.
 Use relevant
writing: diagnosis report.
personal protective
 Format
computerised or equipment (PPE).
manual  Follow occupational
 Content / safety & health act.
information
 Submission
procedure
ENVIRONMENT
 Practice reuse,
recycle and reduce
(3R).
 Follow
environmental
quality act.
4. Check common 4.1 Inspectingrail fuel 4.1 Carry out rail fuel ATTITUDE 4.1 Rail fuel injection system
rail direct injection system injection system  Systematic in components functionality test
injection components condition components functionality organising work checklist is performed.
components procedure. test. activities. 4.2 Rail fuel injection system
condition. 4.2 Fundamentals of rail fuel 4.2 Determine rail fuel components functionality
injection system injection system SAFETY checklist is performed.
components: components  Adhere to company 4.3 Rail fuel injection system
 Functions functionality. safety and policy. components faulty is identified
 Types 4.3 Determine rail fuel
 Use relevant
and checklist completed.
 Usability injection system 4.4 System components condition
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 Defect components faulty. personal protective report is completed.
4.3 Fundamentals of vehicles 4.4 Prepare System equipment (PPE).
trouble code: components condition  Follow occupational
 Functions report. safety & health act.
 Types
 Usability ENVIRONMENT
4.4 System components  Practice reuse,
condition report writing: recycle and reduce
 Format (3R).
computerised or  Follow
manual environmental
 Content / quality act.
information
 Submission
procedure
5. Prepare 5.1 Customer complaint list 5.1 Prepare vehicle ATTITUDE 5.1 Vehicle particulars problem
common rail report. particulars problem list.  Systematic in checklist is completed.
direct injection 5.2 Test and finding 5.2 Record customer organising work 5.2 Customer complaint report
diagnostic diagnosis procedure. complaint. activities. checklist is prepared.
technical report. 5.3 Vehicle problem report 5.3 Carry out test and 5.3 Test and finding checklist are
preparation procedure. finding procedure. SAFETY performed.
5.4 Customer complaint 5.4 Prepare test and finding  Adhere to company 5.4 Test and finding checklist are
record procedure. report. safety and policy. completed.
5.5 Test and finding report 5.5 Prepare remedy- 5.5 Remedy-implication report
 Use relevant
preparation procedure. implication report. checklist is completed.
5.6 Remedy-implication personal protective
report preparation equipment (PPE).
procedure.  Follow occupational
ENVIRONMENT
 Practice reuse,
recycle and reduce
(3R).
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 Follow
environmental
quality act.
Core Abilities


4 Eric Chowanietz, Automobile Electronics, Published by SAE in 1995, ISBN 0-7506-1878-7.
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15.12. Transfer Case Diagnostic
COMPETENCY UNIT TITLE Transfer Case Diagnostic
LEARNING OUTCOMES The person who is competent in this CU shall be able to provide required skills in diesel common rail
fuel injection to detect defect, clean emission of the fuel injection and assign the required repair job.
Upon completion of this competency unit, trainees will be able to:

1 Assess transfer case functional test report.
2 Obtain vehicle repair history.
3 Diagnose transfer case.
4 Prepare diagnosis recommendation.
CU CODE G452-002-3:2018-EU02 NOSS LEVEL Three (3)
WORK ACTIVITIES RELATED KNOWLEDGE RELATED SKILLS ATTITUDE/ SAFETY/ ASSESSMENT CRITERIA
ENVIRONMENT
1. Assess transfer 1.1 Transfer OEM manual / 1.1 Identify vehicle repair ATTITUDE: 1.1 Transfer case selected in
case functional test guideline. manual.  Systematic in organising accordance with OEM manual.
report. 1.2 Inspection report 1.2 Inspect transfer case work activities. 1.2 Transfer case functionality status
writing: functionality. from history report acquired.
 Format 1.3 Prepare functional test SAFETY: 1.3 Transfer case functional test
 Content / checklist.
checklist completed.
information safety and policy.
 Follow Occupational
procedure
1.3 Transfer case
functionality status:
 4WD (fulltime/ part ENVIRONMENTAL:
time)  Practice Reuse, Recycle
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ENVIRONMENT
 2WD to 4WD and Reduce (3R).
 4WD to 2WD  Follow Environmental
 Abnormality quality act.
2. Obtain vehicle 2.1 Vehicles information: 2.1 Identify vehicle type and ATTITUDE: 2.1 Vehicle type and models are
repair history.  Vehicle type and transmission models.  Systematic in organising determined from vehicle
models 2.2 Confirm age and current work activities. information sheet.
 Age and current mileage of the vehicle. 2.2 Age of the vehicle is determined
mileage 2.3 Confirm vehicle history SAFETY: from the production year.
 Vehicle history record.
2.3 Current mileage of the vehicle is
record determined from vehicle mileage
safety and policy.
panel.
 Follow Occupational 2.4 Vehicle history record is
safety & health act. determined from customer
record/ system.
ENVIRONMENTAL:
and Reduce (3R).
quality act.
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ENVIRONMENT
3. Diagnose transfer 3.1 Test drive procedure 3.1 Perform test drive ATTITUDE: 3.1 Test drive vehicle is completed
case. 3.2 Fundamental of road test vehicle.  Systematic in organising to identify problems using Q&A
condition check: 3.2 Interview customer. work activities. session.
 Noise detection to 3.3 Perform transfer case 3.2 Transfer case overhaul is
determine the test. SAFETY: completed in accordance with
smoothness of the 3.4 Prepare diagnose report. OEM manual.
performance 3.3 Diagnose report is completed in
safety and policy.
 Vibration detection accordance with test drive result
 Follow Occupational and interview check sheet.
to determine the
smoothness safety & health act.
performance
3.3 Interview procedure: ENVIRONMENTAL:
 Check sheet  Practice Reuse, Recycle
 Job sheet and Reduce (3R).
3.4 Diagnose report writing:  Follow Environmental
 Format quality act.
 Content /
information
procedure
4. Prepare diagnosis 4.1 Transfer case diagnosis 4.1 Prepare transfer case ATTITUDE: 4.1 Transfer case diagnosis technical/
recommendation. technical report diagnosis technical  Systematic in organising recommendation report is
procedure. report/ recommendation work activities. explained.
4.2 Estimate cost of repair report. 4.2 Transfer case cost of repair list is
report procedure. 4.2 Prepare transfer case SAFETY: estimated and prepared in
4.3 Technical report writing: estimate cost of repair. accordance with market value.
 Format
safety and policy.
 Content /
 Follow Occupational
information
procedure
ENVIRONMENTAL:
and Reduce (3R).
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G452-002-3:2018
ENVIRONMENT
quality act.
Core Abilities


4 Eric Chowanietz, Automobile Electronics, Published by SAE in 1995, ISBN 0-7506-1878-7.
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16. Delivery Mode
The Following are the recommended training delivery modes:-
KNOWLEDGE SKILL
 Lecture  Demonstration
 Group discussion  Simulation
 E-learning, self-paced  Project
 E-learning, facilitate  Scenario based training (SBT)
 Case study or Problem based learning (PBL)  Role play
 Self-paced learning, non-electronic  Coaching
 One-on-one tutorial  Observation
 Shop talk  Mentoring
 Seminar
Skills training and skills assessment of trainees should be implemented in accordance with TEM requirements and actual situation.
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17. Tools, Equipment and Materials (TEM)

LEVEL 3
CU CU CODE COMPETENCY UNIT TITLE

No.
CU1 G452-002-3:2018-CU01 Automotive Workshop Supervision
CU2 G452-002-3:2018-CU02 Engine Management System (EMS) Diagnostic
CU3 G452-002-3:2018-CU03 Anti-Lock Braking System (ABS) Replacement
CU4 G452-002-3:2018-CU04 Supplementary Restraint System (SRS) Airbag Parts & Components Replacement
CU5 G452-002-3:2018-CU05 Vehicle Electrical& Electronic System Diagnostic
CU6 G452-002-3:2018-CU06 Turbocharger /Supercharger System Diagnostic
CU7 G452-002-3:2018-CU07 Vehicles Wheels, Steering and Suspension Diagnostic
CU8 G452-002-3:2018-CU08 Vehicle Heated Ventilation Air Conditioning (HVAC) Diagnostic
CU9 G452-002-3:2018-CU09 Automatic Transmission/ Transaxle Diagnostic
CU10 G452-002-3:2018-CU10 Manual Transmission/ Transaxle Diagnostic
E01 G452-002-3:2018-EU01 Diesel Common Rail Fuel Injection System Diagnostic
E02 G452-002-3:2018-EU02 Transfer Case Diagnostic
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* Items listed refer to TEM minimum requirement for skills delivery only.
Bil ITEM* RATIO (TEM : Trainees or AR = As Required)

CU1 CU2 CU3 CU4 CU5 CU6 CU7 CU8 CU9 CU10 EU1 EU2
A. Tools
1 Job order sample 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5
Customer handling
2 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5
sample.
Chronology of event
3 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5
sample.
Warranty term &
4 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5
condition sample
5 Sample of parts 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5
6 Floor jack 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25
7 Safety stand 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25
8 Test light 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5
9 Multimeter 1:5 1:5 1:5 1:5 1:5
10 Ohmmeter 1:5 1:5 1:5 1:5 1:5
11 Oscilloscopes 1:25
12 Belt tension gauge 1:25 1:25 1:25 1:25
13 Vacuum pump & gauge 1:25
Recovery/recycling
14 1:25
Machine
15 Evacuation pumps 1:25
16 Pressure tester 1:25
17 Service manual 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5
18 Workshop Manual 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5
19 Sample Report 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1
20 Sample Checklist 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25
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21 Automatic Vehicle 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25
22 Manual Vehicle 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25
Special automotive tools
23 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5
set
General automotive tools
24 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5 1:5
set
Sample of workshop
25 1:1
housekeeping manual
Workshop housekeeping
26 tools, equipment and 1:5
materials
27 Stationary 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1
28 HVAC manifolds Gauge 1:25
29 Ventilation hoses 1:25
Diagnostic Tools / Scan
30 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25 1:25
Tools
B. Equipment
Personnel Protective
1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1
Equipment (PPE)
2 Computer peripheral 1:10 1:10 1:10 1:10 1:10 1:10 1:10 1:10 1:10 1:10 1:10 1:10
C. Materials
1 Soap solution 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1
2 Test strips 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1
Safety and security
3 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1 1:1
protecting materials
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18. Competency Weightage
The Following table shows the percentage of training priorities based on consensus made by the Standard Development Committee
(SDC).
LEVEL 3
COMPETENCY
CU COMPETENCY WORK ACTIVITIES
UNIT WORK ACTIVITIES
CODE UNIT TITLE WEIGHTAGE
WEIGHTAGE
Prepare Workshop Work Schedule 10%
Conduct Briefing Session 10%
G452- Prepare Workshop Sectional Operation Budget Information 10%
Automotive
002-
Workshop 8% Monitor Workshop Staff Performance 20%
3:2018-
Supervision Coordinate Workshop Staff Training 20%
CU01
Monitor Workshop Safety 20%
Monitor Workshop Environment Quality 10%
Setup Diagnostic Tool 10%
G452- Engine Operate Diagnostic Tool Engine Management System (EMS) 20%
002- Management Diagnose Engine Management System (EMS) Components
10% 30%
3:2018- System (EMS) Condition
CU02 Diagnostic Analyse Oscilloscope Pattern 20%
Conduct Fuel Pressure Test 20%
G452- Setup Diagnostic Tool 20%
Anti-Lock Braking
002- Operate Diagnostic Tool Antilock Braking System (ABS) 40%
System (ABS) 10%
3:2018-
Replacement Replace Defect Antilock Braking System (ABS)Components 40%
CU03
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Setup Diagnostic Tool 10%

Supplementary Operate Supplementary Restraint System (SRS) Diagnostic
G452- 30%
Restraint System Tool
002-
(SRS) Airbag Parts 18%
3:2018- Replace Defect Airbag Module & Clock Spring 20%
& Components
CU04 Replace Defect Seat Belt &Pre-Tensioner 20%
Replacement.
Replace Defect Impact Sensor 20%
Conduct Engine Electrical Wiring System Continuity Test 10%
G452- Diagnose Electrical Common Components 30%
Vehicle Electrical&
002-
Electronic System 10% Diagnose Charging System Components Condition 20%
3:2018-
Diagnostic Diagnose Starting System Components Condition 20%
CU05
Diagnose Ignition System Components Condition 20%
G452- Inspect Turbocharger /Supercharger Components Condition 20%
Turbocharger
002- Change Defect Turbocharger / Supercharger Assembly 40%
/Supercharger 6%
3:2018-
System Diagnostic Carry Out Turbocharger / Supercharger Performance Test 40%
CU06
Inspect Tyres, Rims and Power Assist Steering (PAS)
G452- Vehicles Wheels, 20%
Condition.
002- Steering and Setup Diagnostic Tool Electric Power Steering (EPS). 25%
10%
3:2018- Suspension
Operate Diagnostic Tool Electric Power Steering (EPS) 30%
CU07 Diagnostic
Replace Defect Electric Power Steering (EPS) Components. 25%
Inspect Vehicle Heated Ventilation Air Conditioning (HVAC)
10%
System Condition.
Perform Vehicle Heated Ventilation Air Conditioning (HVAC)
30%
Vehicle Heated Condenser Fan Unit Diagnostic.
G452-
Ventilation Air Determine Vehicle Heated Ventilation Air Conditioning
002- 20%
Conditioning 12% (HVAC) Refrigerant Pressure.
3:2018-
(HVAC) Perform Vehicle Heated Ventilation Air Conditioning (HVAC)
CU08 20%
Diagnostic Blower Motor Diagnostic.
Perform Vehicle Heated Ventilation Air Conditioning (HVAC)
Blower Motor Switch & Control Resistor Diagnostic. 20%
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G452- Automatic Obtain Automatic Transmission / Transaxle Functional Test

20%
002- Transmission/ Report.
10%
3:2018- Transaxle Obtain Vehicle Repair History. 40%
CU09 Diagnostic Diagnose Vehicle Automatic Transmission/Transaxle 40%
G452- Manual Obtain Manual Transmission/ Transaxle Functional Test Report 20%
002- Transmission/ Obtain Vehicle Repair History 40%
6%
3:2018- Transaxle
CU10 Diagnostic Diagnose Vehicle Manual Transmission / Transaxle 40%
TOTAL PERCENTAGE (CORE COMPETENCY) 100%
Prepare System Diagnosis Tools & Equipment 10%
G452- Perform System Pressure Test 30%
Diesel Common
002- Perform Common Rail Direct Injection Diagnosis 20%
Rail Fuel Injection 60%
3:2018- Check Common Rail Direct Injection Components Condition 20%
System Diagnostic
EU01 Prepare Common Rail Direct Injection Diagnostic Technical
20%
Report
G452- Assess transfer Case Functional test report 20%
002- Transfer Case Obtain vehicle repair history 25%
40%
3:2018- Diagnostic Diagnose transfer case 30%
EU02 Prepare diagnosis recommendation 25%
TOTAL PERCENTAGE (ELECTIVE COMPETENCY) 100%
CORE ABILITY 40
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18 (a) Sample Calculation for Summary of Training Hours
The Following table shows the nominal training hours based on recommendations made by the Standard Development Committee
(SDC). For purpose of Malaysian Skills Certification through accredited centre training, the program duration is subject to Malaysian
Skills Certification System.
LEVEL 3
WORK ACTIVITY
TRAINING DURATION TRAINING
CU COMPETENCY SKILLS
WORK ACTIVITY DURATION
CODE UNIT TITLE (HOURS) CREDIT
(HOURS)
KNOWLEDGE SKILLS
Prepare Workshop Work Schedule 1 4
Conduct Briefing Session 1 4
G452- Prepare Workshop Sectional Operation Budget Information 2 8
Automotive
002-
Workshop Monitor Workshop Staff Performance 2 8 60 6
3:2018-
Supervision Coordinate Workshop Staff Training 2 8
CU01
Monitor Workshop Safety 2 8
Monitor Workshop Environment Quality 2 8
Setup Diagnostic Tool 2 8
G452- Engine Operate Diagnostic Tool Engine Management System (EMS) 2 16
002- Management Diagnose Engine Management System (EMS) Components
2 16 82 9
3:2018- System (EMS) Condition
CU02 Diagnostic Analyse Oscilloscope Pattern 2 16
Conduct Fuel Pressure Test 2 16
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G452- Anti-Lock Setup Diagnostic Tool 2 4

002- Braking System Operate Diagnostic Tool Antilock Braking System (ABS) 8 42 76 8
3:2018- (ABS)
CU03 Replacement Replace Defect Antilock Braking System (ABS)Components 4 16
Supplementary Setup Diagnostic Tool 2 8
G452- Restraint Operate Supplementary Restraint System (SRS) Diagnostic
16 48
002- System (SRS) Tool
Replace Defect Airbag Module & Clock Spring 8 24 146 15
3:2018- Airbag Parts &
CU04 Components Replace Defect Seat Belt &Pre-Tensioner 4 16
Replacement. Replace Defect Impact Sensor 4 16
Vehicle Conduct Engine Electrical Wiring System Continuity Test 4 16
G452- Diagnose Electrical Common Components 4 16
Electrical&
002-
Electronic Diagnose Charging System Components Condition 4 16 112 12
3:2018-
System Diagnose Starting System Components Condition 4 16
CU05
Diagnostic Diagnose Ignition System Components Condition 8 24
G452- Turbocharger Inspect Turbocharger /Supercharger Components Condition 2 16
002- /Supercharger Change Defect Turbocharger / Supercharger Assembly 2 16 54 6
3:2018- System
CU06 Diagnostic Carry Out Turbocharger / Supercharger Performance Test 2 16
Vehicles Inspect Tyres, Rims and Power Assist Steering (PAS)
G452- 2 16
Wheels, Condition
002- Setup Diagnostic Tool Electric Power Steering (EPS) 4 12
Steering and 80 8
3:2018-
Suspension Operate Diagnostic Tool Electric Power Steering (EPS) 4 14
CU07
Diagnostic Replace Defect Electric Power Steering (EPS) Components 4 24
Inspect Vehicle Heated Ventilation Air Conditioning
2 16
Vehicle Heated (HVAC) System Condition
G452- Perform Vehicle Heated Ventilation Air Conditioning
Ventilation Air 2 16
002- (HVAC) Condenser Fan Unit Diagnostic
Conditioning 90 9
3:2018-
(HVAC) Determine Vehicle Heated Ventilation Air Conditioning
CU08 2 16
Diagnostic (HVAC) Refrigerant Pressure
Perform Vehicle Heated Ventilation Air Conditioning 2 16
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(HVAC) Blower Motor Diagnostic

Perform Vehicle Heated Ventilation Air Conditioning
(HVAC) Blower Motor Switch & Control Resistor 2 16
Diagnostic
G452- Automatic Obtain Automatic Transmission / Transaxle Functional Test
4 16
002- Transmission/ Report
Obtain Vehicle Repair History 8 24 84 9
3:2018- Transaxle
CU09 Diagnostic Diagnose Vehicle Automatic Transmission/Transaxle 8 24
G452- Manual Obtain Manual Transmission/ Transaxle Functional Test
2 8
002- Transmission/ Report
Obtain Vehicle Repair History 4 16 50 5
3:2018- Transaxle
CU10 Diagnostic Diagnose Vehicle Manual Transmission / Transaxle 4 16
TOTAL HOURS (CORE COMPETENCY) 154 680 834
Prepare System Diagnosis Tools & Equipment 1 4
G452- Diesel Common Perform System Pressure Test 2 8
002- Rail Fuel Perform Common Rail Direct Injection Diagnosis 2 8 53 6
3:2018- Injection System Check Common Rail Direct Injection Components Condition 2 16
EU01 Diagnostic Prepare Common Rail Direct Injection Diagnostic Technical
2 8
Report
G452- Assess transfer Case Functional test report 1 16
002- Transfer Case Obtain vehicle repair history 4 16
67 7
3:2018- Diagnostic Diagnose transfer Case 4 16
EU02 Prepare diagnosis recommendation 2 8
TOTAL HOURS (ELECTIVE COMPETENCY) 20 100 120
TOTAL HOURS OF COMPETENCY UNIT 954
CORE ABILITY 80
The sample calculations performed are based on table in section 18 for delivery of level 3 training program at 954 hours excluding
delivery of core abilities.
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Jabatan Pembangunan Kemahiran

Kementerian Sumber Manusia, Malaysia

STANDARD KEMAHIRAN PEKERJAAN KEBANGSAAN

LIGHT VEHICLE – DIAGNOSE SERVICE

Department of Skills Development (DSD)

NATIONAL OCCUPATIONAL SKILLS STANDARD

LIGHT VEHICLE – DIAGNOSE SERVICE

SERVIS DIAGNOSTIK – KENDERAAN RINGAN

All rights reserved.

1. 3R Reduce, Reuse, and Recycle.

2. 5S Seiri,Seiton,Seiso,Seiketsu, and Shitsuke.

3. DOE Department of Environment.

4. CoCU Curriculum Of Competency Unit.

6. CPC Competence Profile Chart.

8. DSD Department Of Skills Development.

9. DOSH Department of Occupational Safety and Health.

10. HVAC Heating, Ventilation, and Air Conditioning .

11. JPJ JabatanPengangkutan Jalan.

12. MAI Malaysia Automotive Institute.

13. NOSS National Occupational Skill Standard.

14. MOT Ministry of Transport.

15. OAS Occupational Area Structure.

16. OEM Original Equipment Manufacturer.

17. OSHA Occupational Safety and Health Act.

18. OS Occupational Structure.

19. PPE Personal Protective Equipment.

20. RTA Road Transportation Act.

21. SDC Standard Development Committee.

22. SKM Sijil Kemahiran Malaysia.

23. SP Standard Practice

24. SOP Standard Operating Procedure.

25. TEM Tools, Equipment and Materials.

26. HSE Health Safety & Environment

1. Diagnostic The definition of diagnostic is something related to the identification of a problem or

2. Inspection An inspection is, most generally, an organized examination or formal evaluation

i. National Skills Development Council (NSDC)

NATIONAL OCCUPATIONAL SKILLS STANDARD (NOSS) FOR:

LIGHT VEHICLE – DIAGNOSE SERVICE

1.1. Occupation Overview

Negeri 2013 2014 2015 2016 2017

1.2. Rationale of NOSS Development

This NOSS is developed with the following objectives:

1.3. Rationale of Occupational Structure and Occupational Area Structure

Figure 2: Assessment and gap analysis

1.4. Regulatory / Statutory Body Requirements Related to Occupation

I. Consumer Protection Act 1999, Workshop Information Disclosure Regulations

II. Environmental Quality (Refrigerant Management) Regulations 1999 and

1.5. Occupational Pre-Requisite

1.6. General Training Pre-Requisite for Malaysian Skills Certification System

 Light Vehicle-Repair Service (G452-002-2:2018) certification required

2. Occupational Structure (OS)

Figure 3: Occupational Structure

3. Occupational Area Structure (OAS)

Figure 4: Occupational Area Structure

4. Definition of Competency Levels

Level 2: Competent in performing a significant range of varied work activities,

Level 3: Competent in performing a broad range of varied work activities, performed in a

Level 4: Competent in performing a broad range of complex technical or professional

Level 5: Competent in applying a significant range of fundamental principles and

5.1. Malaysian Skills Certificate (MSC)

Light Vehicle-Diagnose Service (Level 3) personnel is competent in performing the

6.1 Automotive Workshop Supervision

6.11 Diesel Common Rail Fuel Injection System Diagnostic