Republic of the Philippines

Department of Education
Region II – Cagayan Valley
Schools Division of Nueva Vizcaya
COMPUTER SYSTEM SERVICING
2nd Quarter
Assessment
Grade 11

I. MULTIPLE CHOICE: Read and analyze each item carefully. Answer the question in each
item by choosing from the given choices. Write the LETTER on the test booklet.

1. These drivers are more durable than hard disk drives.

a. Solis State Drivers c. hard drive
b. Single State Drivers d. flashdrive
2. A specific touch motion you use to issue commands is called a __________.
a. gesture c. error
b. command d. code
3. It is a common problem with Bluetooth and wireless devices.
a. interference c. weight
b. moist d. sound
4. What driver should be installed if you are having problems with the graphic display on
a computer?
a. chipset driver c. sound driver
b. device driver d. video driver
5. Most device manager errors can be resolved by _______________________.
a. by uninstalling and/or installing the latest device driver.
b. uninstalling anti-virus
c. removing the RAM
d. installing windows 10.
6. What is GPU?
a. graphical unit interface c. graphical unit interconnect
b. graphical user interface d. graphical user interconnect
7. Which of the following is the most important software that runs on a computer?
a. anti-virus software c. operating system
b. application software d. video editing software
8. What do you call a chip located on all motherboards that contain instructions and
setup for how your system should boot and how it operates?
a. BIOS c. Northbridge Chipset
b. CMOS d. Southbridge Chipset
9. What is UEFI?
a. Unified Extensible Firmware Interface
b. Uniform Extensive Firmware Interface
c. Unique Extension Formal Interface
d. Union Extensive Formal Interchange
10. It is a software which performs all the basic tasks like file management, memory
management, process management, handling input and output, and controlling
peripheral devices such as disk drives and printers.
a. operating system c. hard drive
b. application software d. device driver
II.TRUE OR FALSE
Directions: Write TRUE if the statement is correct and FALSE if it is incorrect. Write your
answers on the test booklet . (10pts)
1. Device drivers should be updated when you have reinstalled the operating system
using either CD, DVD, or a USB drive or when you are facing any issues like Wi-Fi or
other network issues, video (GPU) issues, or audio (sound) issues.
2. Downloading and installing device drivers or software from unknown sources may
work correctly, may not cause your PC to crash or boot into the operating system.
3. When you need to install a device driver completely, it is recommended to use the
device's uninstaller program.
4. Updating device drivers is also a great troubleshooting step when the device is not
functioning properly or generating an error, like a Device Manager error code.
5. Some hardware devices may be listed as an "Unknown Device" in Windows Device
Manager if the device driver is not available or installed on the PC.
6. A blue exclamation mark in Device Manager indicates that Windows has detected a
problem with the device.
7. Most device manager errors can be resolved by uninstalling and/or installing the
latest device driver.
8. A yellow X next to a device in Windows Device Manager indicates that the device is
either disabled or Microsoft Windows is unable to communicate with the device due to
a corrupt or deleted device driver file.
9. Get email notifications when there are new or updated device drivers for a certain
brand of the product that you are interested in through Support Notifications.
10.You can use the download manager to create an exact copy of your device driver files,
called an ISO image. The ISO image can be used to create a CD or DVD or external
USB drive that will contain all the downloaded device driver installation files.

III. Words for Writing/Essay Test

Directions: Write your answer on the test booklet. (15pts)
1. Explain why should you install drivers after installing an operating system (OS)?

2. What is the function of BIOS?

3. Explain the function of device driver in the Operating System.

Prepared by:

IRENE T. DAUS
Subject Teacher