Question 1

Answer:

a) They have been doing business in the same way for the past 50 plus years – underperformance
due to existing culture – comfort zoneb.

b) Lack of responsibility towards failure and selective participation of successful projectsneglecting

other task that needs to be completedc.

c) Better management of resource distribution – organization structure has not beenchanged for a
long timed.

d) Develop broader understanding of the business across all assets and employees –employees
operate within their knowledge or skills area onlye.

e) Improve health and safety standards because there is a lack of knowledgeable worker inthe
areaf.

f) The lack of new people within higher ranks due to promotional expectation has resultedin a
culture that has not had any change.

g) Keep up with industry standards – rotation for field techniciansh.Need to provide progressive
appraisal to ensure performance efficiency could bemaintained.

h) Eradicate repetition of work and reduce manual tracking / updates of records andreports –
utilize sap module to the fullest.

i) Lack of internal technical / soft skills training – limits the number sent out for training.

j) country’s energy demand would continue to grow at rapid rate

Question 2

Answer:

He get to know the people 1st in different tiers over informal conversation to make sure his assessment
of the problem & changes were in line with the organisation need.

Used peer evaluation apart from individual interview as a way to establish topperformers.

Question 3

Answer:

Competencies of a Transformational Leader

Continuous Personal Development:

 Wide Range of Leadership Styles

 Personal Values, Vision, & Goals

 Risk-taking & Courage Resilient & Resolute

Managing Information & Knowledge:

 Inquisitive Mind & Critical Thinking To Apply Research Findings

 Measures Performance

 Breakthrough Technologies & Networking

Mental Health Future:

 Recovery-oriented

 Science ↔ Service

 Evidence-based Practices

 Elimination of Disparities

 Interagency Perspectives

 Consumer & Family-Relevant Outcomes

Trans. Management:

 Org. & System Shifts & Learning

 Congregate Vision & Innovation

 Strategic Alliances

 Management of Collaborative Relationships

Business Acumen:

 Financing Strategies

 Organizational Dynamics

 Human Resource Development

 Internal/External Radar
  Marketing & Branding

Process Toolkit:

 Negotiation Skills

 Dispute & Conflict Resolution

 Group Facilitation

 Concept Mapping,Future Casting, Lateral Thinking