Dear Mr.

Meydi Kumaseh,

We are delighted to welcome you at Best Western The Lagoon Hotel Manado.
On behalf of entire team at Best Western The Lagoon Hotel Manado, I extend you a very
warm welcome and trust your stay with us would be both enjoyable and comfortable. The
management and staff are please to be your hosts.
During your stay, you can also enjoy our delicious menu and our selection of drinks at
Lagoon Resto & Bar on the 2nd floor, or you can enjoy it at your own room from our 24
hours room service (please dial extension “Room Service” from the telephone in your
room). We offer an outdoor infinity swimming pool with sea view, and gym room
(both are located on the 3rd floor) with high speed WiFi internet access
throughout the hotel.
The Hotel offers a selection of business services and facilities which are detailed in the
booklet, placed on the writing table in your room. If you require any assistance or any
specific requirements, please dial extension “Front Desk” from the telephone in your
room.
Once again, we thank you for staying at Best Western The Lagoon Hotel.

Best Regards,

Yushi Quan
General Manager