02.

Define

Persona

Personas are descriptions of particular hypothetical users whose goals and characteristics represent the
needs of a larger group of users

Neha Sharma Prateek Sharma

Personality: Curious, Independent, Perfectionist, Overthinker, Personality: Artistic, enterprisers, passionate, foodie,
Ambitious, Workaholic Optimistic,

Bio: Neha is a housewife with one kid. She calls
herself a perfectionist and believes in the small
details that makes or great.
She likes to perform at the edge of
modernisation and technology two answer
problems with honest solutions
Needs: To be able to experience new tech and benefits
from the perks of home automation
To travel various places and experience different
cultures
Frustrations: Unable to seamlessly operate all smart home
devices and field clustered
Bio: Prateek is a photographer and a foodie. He’s
been taking photographs for more than a
decade. He believes the world is expensive and
it is always an exciting experience when you see
it from different perspective.
Needs: To own a large studio in the near future and start
his own agency.
To visit all countries in the world and take
photographs of different experiences
Frustrations: Not able to integrate smart devices in his home
studio
Non-timely payments from his client

Not able to monitor home devices while

travelling very often

Empathy Map

Empathy mapping is what user might see, hear, do, feel, think in their surroundings.

Think and feel See

• I want to keep my house secure • Family members

• To automate all the smart devices • Different rooms in the house

• I need to organise my plan day • Home appliances

• What’s new in the world of designn • Phone, tablets and desktops

Say and do Hear

• Control air-conditioners • How do I control my smart device?

• Schedule device operation accordingly to requirements • What device I can connect?

• Have regular guests who stay at home • How do I adjust the air-conditioner temperature?

• Give access to guest members • How do I create repetitive routine?

• Who else can control the app apart from me?

• Is this app free or paid, if paid then which features are free
Gain and which features are paid?

• Single app for all smart home devices • How good is the customer support?

• Remote accessibility of devices • Do I get updates regularly?

• Safety of all family members

• Compatibility with iOS & android

Pain
• Set routine for activities
• Poor compatibility of smart home gadgets
• who get to access the device and what features
• Poor connectivity

• Affordability of devices

03. Ideate

User Story

One morning on the way to work, Prateek realises that he might have left the A/C on. He was already in his bus and
could not travel back home to switch it off. Using the app, Prateek can monitor which appliances are running. He can
from a remote place turn any appliances ON/OFF saving the cost of electricity and improving the life of the appliance.

He receives an alert notification from the app. On seeing the status of the A/C he quickly updates the status and
switches off the device saving electricity and preventing any electrical mishap.

Mega User Flow / IA

Covering this flow in current assignment

04. Design

Low Fidelity Wireframes