■ E-Business

■ Presented by M.Zaid Rafique

■ Definition of E-Business
■ Electronic Business, shortly known as e-
business, is the online presence of business.
It can also be defined as the business which
is done with the help of internet or electronic
data interchange i.e is known as E- business
■ Types of E-Business
■ Pure-play:
– The business which is having an
electronic existence only.
– Ex: Hotels.com
■ Brick and click
– The business model, in which the
business exists both in online
– i.e. electronic and offline i.e. physical
mode
■ Advantages of e -business
■ Easy to setup: it is easy to setup an
electronic business . You can set up an online
business even by sitting at home if you have
the required software, a device, and the
internet.
■ Cheaper than Traditional Business:
Compare to traditional business, e business
requires less cost.
■ No Geographical Boundaries: There are no
geographical boundaries for e- business.
Anyone can order anything from anywhere at
anytime
■ Limitations of E-Business
■ Lack of Personal Touch:
– One cannot touch or feel the product .
So it is difficult for the consumer to
check the quality of a product.
■ Security Issues:
– There are a lot of people who scam
through online business. Also ,it is
easier for hackers to get your financial
details.
■ E-business VS E-commerce
■ E business is a superset of e commerce
■ In addition it includes the exchanging of information
directly related to buying & selling of products
■ In addition it involves activities like procurement of
raw materials & goods and customer education.
■ It required Internet along with CRM’s and ERP that
connects different business processes
■ E-business VS E-commerce
■ It can involves the use of internet & Intranet or
Extranet.
■ It can also include pre-sales & post-sales.
■ We can see it mainly in B-B model transactions.
– Examples ::
www.citehr.com
www.smartsheet.com
■ E-Business
■ Bookshops
■ Gravely Supplies/Groceries Supplies
■ Software Supplies and Support
■ Electronic Newspapers
■ Internet Banking
■ Bookshops
■ Online Book store is an online web application where
the customer can purchase books online. Through a
web browser the customers can search for a book by
its title or author, later can add to the shopping cart
and finally purchase the books.
■ The Online Book Store (OBS) application enables
vendor to setup online book store, customers to
browse through the books, and a system administrator
to approve and reject requests for new books and
maintain lists of book categories.
■ Objectives The main objective of “Online Book
Store” is to provide an essence of online book store
via a simple and yet powerful medium.
– www.scribd.com
– www.readings.com.pk/
– www.onlinebooksoutlet.com/
– bukharibooks.com/

■ Software Supplies and Support

■ Software support services are generally technical
support or break/fix services that are delivered for
specific software products.
■ These services include revenue derived from long-
term technical-support contracts or pay-as-you-go,
incident-based support.
■ Remote troubleshooting capabilities may be delivered
via telephone and online communication media or
without human assistance through automated means
that reside on the customer’s device or are available
on the Web.
■ Software Supplies and Support
■ Software support services may include
– new product installation services
– installation of product updates
– migrations for major releases of software
 – other types of proactive or reactive on-site
services
– support for custom application or infrastructure
software.
■ Services may be delivered by a product vendor, a
consulting firm or third-party software maintainers.
■ Electronic Newspapers
■ An electronic newspaper is a self-contained,
reusable, and refreshable version of a
traditional newspaper that acquires and holds
information electronically. (The electronic
newspaper should not be confused
with newspapers that offer an online version at a Web
site.)
– Dawn
– Fridaytimes
– Daily Express
– Daily Dunya
■ Internet Banking
■ Customer services typically include:
– Online balances and statements.
– Credit transfers so that bills can be paid online.
– Maintenance of standing orders and direct debits
… but exclude any transactions involving cash
■ For the bank, online transactions are cheaper than
telephone banking and much cheaper than branch
transactions.
■ Internet Banking
■ Internet Banking Supply Chain:
– Using e-banking reduces usage of the branch
network (although a branch or ATM machine
will still be required).
– For online banking, security is obviously an
issue. 
■ Internet Banking smile.co.uk
■ Smile’s banking service include:
– A full range of accounts; Online
money transfer;
– Flexible paying in arrangements; Online
payment of bills;
– Standing orders and direct debits; Use of
ATM machines;