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2 The Safety Training Ninja
FIGURE 2.1
The ADDIE cycle
ADDIE: Using a Systems Approach to Training 3
• Plan, Do, Check, Act (PDCA) in ISO 45001 and quality processes
• OSHA’s Process Safety Management regulation
• MIL-STD-882D, Department of Defense Standard Practice for System
Safety
Why ADDIE?
Maybe you are not convinced that this systems approach to EHS training
is for you. Consider what ultimate goals your training programs need to
achieve. Do you want great training that learners want to attend and that
they actually use at work to be safe? Then this might be a good start at
achieving those goals. Here are some other benefits of ADDIE.
1. Break out of the mold. Use the ADDIE model to break the old mold
of developing EHS training. You know the one: open PowerPoint,
cut and paste all the stuff you can find in your files or on the internet,
and then supplement with lots of regulatory content that makes even
the most dedicated learners’ eyes glaze over. By developing materials
systematically, you focus on only what they need to know, whether
by law or job necessity, and this allows your learners to hear only
what they need to know to fix any knowledge or performance gap.
2. Only teach what they need. Once you know what the learners need
to know via your analysis, you can start removing all the stuff you
thought you had to include in EHS training but don’t need to meet
your learners’ or stakeholder’s needs. If the material you are teach
ing does not actually say they must be able to recite the regulation
reference (29 CFR 1910—you know where I am going with this), or
cite the scope of the regulation that does not apply to them, or list
other elements of a rule or governmental requirement, then why
would we include it in the content we teach our learners? Is it be
cause we have always done it that way? Is it because that is the way
we were trained? Or is it because we don’t know another way? Well,
keep reading and you will soon find a better way!
3. Stick to critical information. If you are conducting training because
you have identified a specific performance or knowledge failure,
then limit your training to improving that specific element. For
example, an analysis of recent accidents has found several ladder
accidents. Your further analysis has found that it is just one ladder
in one part of your facility. Now you know to train only the learners
who use just that ladder, and you can focus on the specific behavior
you need to change. No need to reteach the unneeded elements of
any government regulation. Many regulations require a proficiency
to work safely, not the recitation of elements that do not apply to
ADDIE: Using a Systems Approach to Training 5
the work. And don’t forget how much your learners will appreciate
training that is specific to their needs and no more.
4. Protect your professionalism. If you know this ninja, you know that
I don’t like to use regulations or litigation as the primary reason
to be safe or teach learners about safety. Imagine if the quality or
even the existence of your training program were to be challenged.
If you are following a systems approach, with the project manage
ment paperwork behind it, you will be able to defend your training
programs and show the “how and why” of what you trained your
learners.
So, let’s break the ADDIE phases down, just enough to get you thinking.
Analyze
Sometimes this is the hardest part of the effort for trainers: getting started.
If you are sure of your analysis, you are more likely to proceed smoothly
through your training development. We will talk about analysis in greater
detail in the next chapter.
The analysis phase is the foundation of a training program. This is where
some preplanning will serve you well. The basis for who must be trained, what
must be trained, when training will occur, and where the training will take
place is completed in this phase. The product of this phase is the foundation
for the remaining elements of the ADDIE model. This is a critical stage since,
as an EHS professional, you are probably pushed to get the training developed
quickly and cheaply. The problem is, if you skip this step, you may actually
end up wasting time and money. It may take some convincing for both you
and your stakeholders to invest in this phase, but I promise it is worth it!
6 The Safety Training Ninja
Design
This is the roadmap for your training program. The outputs of the analysis
phase drive the writing of learning objectives, which drives design, which all
results in a road map of the training program for future development. This
is my favorite phase because it allows the EHS professional to finally break
free of lectures and less-than-stellar training. The other great thing is, if you
did your analysis well, the design process starts to form organically in your
mind.
Develop
This phase begins the creation of your program. We start to expand on the
objectives and start filling in the road map. The “filling” is both the technical
content and the methods of delivery. The result is the completed instructional
materials. Don’t get ahead of yourself, though; the planning and the road
map must be developed first. Developing different forms of course materials
requires a certain amount of skill and art. Be ready to acknowledge that you
may not have those skill sets, but you can start learning now.
Implement
This is it, time to teach, train, or facilitate. All your hard work and prepa
ration of materials are finally ready to deliver. The implementation has far
more opportunities than many EHS professionals take advantage of, and
if you map them out properly in the design and development stages, the
delivery will go a lot smoother. The chapter on implementation will have
both technical and artistic information to help you deliver and facilitate the
materials you worked so hard to create.
Evaluate
The last phase is to evaluate whether you have met your learning objectives
and if the materials you delivered will fix the knowledge or performance gap
you found in the analysis phase. Testing, job evaluation, employee observa
tion, and loss trend analysis (after time has lapsed) are all great tools, and
ADDIE: Using a Systems Approach to Training 7
we will expand on these concepts well beyond the pre- and posttests that are
common in the EHS training world.
References
Branson, R. K., G. T. Rayner, J. L. Cox, J. P. Furman, F. J. King, and W. H.
Hannum. 1975. Interservice Procedures for Instructional Systems
Development (5 vols.) TRADOC 350-30. Ft. Monroe, VA: U.S. Army
Training and Doctrine Command, August 1975.