Enclosure CR 10-X CR 12-X CR 15-X Digitizer Software ARC 2401 and Higher Versions

HEALTHCARE Enclosure
Imaging Services
CR 10-X Type 5151 / 100
CR Reader Type 5151 / 110
CR 12-X Type 5151 / 200
CR Advanced Reader Type 5151 / 210
CR 15-X Type 5151 / 300
CR Multiformat Reader Type 5151 / 310
Installation instructions for Digitizer software

ARC_2401* and higher versions
*ARC_2401 = Version number of the software.
Always use the installation instructions delivered with the Software.
Download the latest published software from: Agfa HealthCare Library  Computed Radiography 
CR Digitizer  CR 10-X  Software
► Purpose of this document
This enclosure provides the installation instructions for software ARC_2401 and
higher versions.
► Referenced documents
# Document Reference
1 Service Manual CR 10-X / CR Reader / CR 12-X / Document ID 42866196
CR Advanced Reader / CR 15-X / CR Multiformat
Reader
CONFIDENTIALITY NOTE:
Use, dissemination, distribution or reproduction of this document by unauthorized personnel is not permitted and may be unlawful.
DOCUMENT CONTROL NOTE:
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
Edition 1, Revision 4
05-2017 Printed in Germany Document ID: 34181094
Enclosure_e_template_v07_modified
Agfa Company Confidential Copyright © 2017 Agfa HealthCare N.V.
Enclosure
► Manufacturer
Agfa HealthCare N.V.
Published by
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright  2017 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
Agfa and the Agfa rhombus are trademarks of Agfa-Gevaert N.V., Belgium, or its
affiliates.
All other trademarks mentioned in this document are held by Agfa HealthCare N.V. or
the respective owners and are used in an editorial fashion with no intention of
infringement.
Nothing contained in this legal notice nor in any text in this document shall be
construed as granting by implication, estoppel or otherwise, any license or right to use
any of the trademarks, service marks, trade names or logos appearing in this document
without the express prior written consent of their respective owner.
WARNING:
Improper operation or service activities may cause damage or injuries.
INSTRUCTION:
(1) Read the "Generic Safety Directions" prior to attempting any operation, repair or
maintenance task on the equipment.
Refer to Document ID 11849633.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.
IMPORTANT:
The installation and service of the product(s) described herein is to be performed
by qualified personnel who are employed by Agfa HealthCare N.V or one of its affiliates
or who are otherwise authorized by Agfa HealthCare N.V. or one of its affiliates to
provide such services.

Edition 1, Revision 4 CR 10-X / CR Reader / CR 12-X / CR Advanced Reader / CR 15-X / CR Multiformat Reader Page 2 of 18
05-2017 Type 5151/100/110/200/210/300/310 Agfa Company Confidential
Enclosure
LIST OF CONTENTS
1 INTRODUCTION ......................................................................................................................4
2 SOFTWARE INSTALLATION VIA USB FLASH DRIVE ...........................................................5
2.1 Checking current software version ........................................................................................... 6
2.2 Uninstalling the Error Viewer .................................................................................................... 7
2.3 Preparing the USB Flash Drive ................................................................................................. 8
2.4 Performing the software installation .......................................................................................... 9
2.5 Installing the Error Viewer ....................................................................................................... 10
2.6 Creating a Backup .................................................................................................................. 11
2.7 Verifying the software upgrade ............................................................................................... 12
3 SOFTWARE INSTALLATION VIA BROWSER ......................................................................13

4 SOFTWARE INSTALLATION INCL. FORMATTING ..............................................................14
5 APPENDIX: LOOKING UP THE DIGITIZER IP ADDRESS ...................................................17

Enclosure
Subject Software installation instructions for Software ARC_2401 or higher versions
SCOPE OF DELIVERY:
Contents of the software ZIP File (approx. 8.5 MB):
 Software ARC_2401*
 Checksum.md5 file
 Installation Instructions
* or higher version
REQUIRED TOOLS:
Service PC with USB port
REQUIRED TIME:
Approximately 15 minutes for the installation via USB flash drive
NOTE:
For new or modified functionalities and solved problems refer to the respective
Service Bulletins available from the Agfa HealthCare Library.
NOTE:
Register a software upgrade in the local service management system as modification,
e.g. in SMS as “MOD”.
1 Introduction
This document provides following instructions:
# Type of software installation When to be used Section
1 Software upgrade / downgrade Recommended proceeding for a 2
via USB flash drive software installation.
2 Software upgrade / downgrade Alternative proceeding, e.g. for 3
via browser remote software installation.
3 Software installation including If a Digitizer error occurs which 4
formatting instructs to perform a software
installation including formatting.
NOTE:
The software installation instructions can be used for software upgrade or downgrade.

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2 Software installation via USB Flash Drive
The software upgrade via USB flash drive is performed in following steps:
# Step Section
1 Check current software version. 2.1
2 Uninstall the old Error Viewer. 2.2
3 Prepare the USB flash drive. 2.3
4 Perform the software upgrade. 2.4
5 Install the new Error Viewer. 2.5
6 Create a backup. 2.6
7 Verify the software upgrade. 2.7
NOTE:
In following case a shading calibration has to be performed after the software
installation (see also Note on page 10):
 The Digitizer is equipped with a Photomultiplier tube (PMT) that has a Serial
Number higher than 9999 (i.e. a five-digit number).
and
 Software version ARC_2207 or lower is installed on the Digitizer.
and
 Software version ARC_2301 or higher is going to be installed (the first time) on
the Digitizer.
If ARC_2301 or higher has been installed in production, a shading calibration is
not necessary.
NOTE:
The CR Acquisition Module license of the SE Suite and SE + NX (NX for SE Vet, NX
for SE Human) does not operate with Digitizer software versions ARC_2206,
ARC_2207 and ARC_2301. In case of using a Digitizer together with SE Suite and
one of these Digitizer software versions, you have to upgrade the Digitizer to software
version ARC_2401.

Enclosure
2.1 Checking current software version
(1) Open the browser on the NX Step 3: Click iexplore.exe

workstation. See Figure 1.
(2) Enter the IP address of the Digitizer
in the address window. If the
Digitizer IP address is not known,
see the appendix on page 17.
Step 2: Enter iexplore

Step 1: Click Start
Figure 1
(3) Enter username and password.

(4) Check the displayed software
version.
Figure 2

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2.2 Uninstalling the Error Viewer
(1) At the NX workstation log-off

the current user.
(2) Log-in as service user (e.g.
crservice).
(3) Right-click on the Error
Viewer icon in the task bar.
(4) Exit the Error Viewer.
Figure 3
(5) Select: Start  Control

Panel  Programs and
Features
(6) Click Error Viewer and
confirm message to uninstall
the Error Viewer.
(7) Wait approx. 15 seconds until
the Error Viewer
uninstallation is finished.
(8) Close the Programs and
Features window.
Figure 4

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2.3 Preparing the USB Flash Drive
(1) Switch off the Digitizer.

(2) Insert the Digitizer USB flash A POWER
drive in the service PC.
5151_ENC_001d.cdr
Figure 5
(3) Extract the downloaded zip file into a folder on the Service PC.
Contents of the ZIP file:
 Software package ARC_2401.zip (or higher version)
 This document
 Depending on the software version a readme.txt
(4) Extract all files from ARC_2401.zip*.

Folder ARC_2401* is created automatically.
* or higher version
(5) Copy the folder ARC_2401*

and its contents to the root
directory of the USB flash
drive.
DO not delete any file on the

USB flash drive. The files on
the USB flash drive are
required for operation of the
Digitizer.
Figure 6

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(6) Go to folder ARC_2401* on the USB flash drive.

* or higher version
(7) Double click on: Prepare_Installation.cmd

 A DOS Box opens for a short time.
 The file startup.com is written to the root of the USB flash drive.
(8) Release the USB flash drive from the Service PC.
2.4 Performing the software installation
IMPORTANT:
Do not switch off the Digitizer during software installation as the PMI and Power Board
are re-programmed during the software installation procedure.
(1) Insert the Digitizer USB flash

drive in the Digitizer. B POWER
(2) Switch on the Digitizer:

The Digitizer boots from USB
flash drive and installs
software.
(3) Wait until the Digitizer LED is
fast red blinking or green.
This takes approximately 1.5 A
minutes.
See also NOTE below.
5151_ENC_001c.cdr
Figure 7
NOTE:
The Digitizer LED activity sequence during software installation is as follows:
 Slow Red blinking: Approx. 30 seconds
 Off: Approx. 10 seconds
 Slow red blinking: Approx. 40 seconds
 Fast red blinking or green*: After approx. 80 seconds
* Digitizer LED only gets green if the right Error Viewer is installed. If the Digitizer software does not detect
the Error Viewer or detects a version that does not fit, the LED is fast red blinking.

Enclosure
NOTE:
If you get the following message after the first

boot-up with software version ARC_2301 or
higher, click OK and then perform a shading
calibration as described in the
CR 10-X / CR 12-X / CR 15-X Service Manual,
chapter 5.1.
Refer to Document ID 42866196.
Message*:
Loading the digitizer calibration data failed. Possible
bad image quality. Please contact service to
calibrate the digitizer.
* Example in English: Message is in the local user
language as selected in “Digitizer Settings” in the Figure 8
service user interface.
2.5 Installing the Error Viewer
(1) Start the browser at the NX 192.192.192.192 B

workstation (A).
(2) Enter the Digitizer IP address in the Authentication Required
User Name:
address window (B). Password: C

If the IP address is not known, see OK Cancel
the appendix on page 17.

Start
(3) Enter username and password

A
obtained in the Digitizer web based Start
training (C). 515101zf.cdr
Figure 9
(4) Select service menu: Error Viewer

Installation
(5) Click: ErrorViewerInstaller.msi
(6) Click: run
(7) Keeping the default settings, follow
the further instructions of the wizard.
See also NOTE below.
Figure 10

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NOTE:
 By keeping the default settings of the Error Viewer installation wizard it is
guaranteed, that the Error Viewer access rights for the different Windows users
(administrators / users) are set properly. See Figure 11 and Figure 12 below.
 Between 1 to 15 seconds after installation of the Error Viewer the Digitizer status
LED turns green.
Figure 11 Figure 12
2.6 Creating a Backup
(1) In service menu Backup

select
Save to USB Digitizer.
Figure 13

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2.7 Verifying the software upgrade
Part 1: Checking the software version in the service user interface:

(1) In the Digitizer service user interface go to menu: Device Info
(2) Check, that the installed software version is displayed.
If the software update failed, the reason may be an USB flash drive which is not
readable by the Digitizer. In this case install the software via browser.
See chapter 3.
(3) Select menu Logout and confirm the service intervention.
(4) Close the browser.
Part 2: Functional check:

(1) Switch off/on the Digitizer.
(2) Insert cassette with unexposed IP in the Digitizer.
(3) Identify the cassette.
(4) Confirm that the image arrives at the NX workstation.
(5) Reject the image.
Result The Digitizer software is updated.
NOTE:
For new features and solved bugs in this software refer to the Digitizer Service Manual,
Document ID 42866196, chapter “10 Release Information”.

Enclosure
3 Software installation via browser
Software upgrade via browser can be performed from any PC in the network.
It is tested with Firefox and Internet Explorer.
(1) Uninstall the Error Viewer. See section 2.2.

 This document
(3) Copy the software ZIP file ARC_2401.zip (or higher version) from the
Service PC to the PC in the network.
(4) Open the browser.
(5) Enter the IP address of the Digitizer in the address window. If the IP address is
not known, see the appendix on page 17.
(6) Enter username and
password.
(7) Check the current software
version.
(8) Select menu: Software
Installation
Figure 14
(9) Browse for the software ZIP file ARC_2401.zip (or higher version).
(10) Select: Upload and Install Software
(11) Wait until the Digitizer reboots automatically and the Digitizer LED turns fast red
blinking or green*. This takes approximately 1.5 minutes.
(12) Install the Error Viewer. See section 2.5.
(13) Create a backup. See section 2.6.
(14) Verify the software upgrade. See section 2.7.
* for details see Note on page 9.

Enclosure
4 Software installation incl. formatting
Software installation incl. formatting of the flash memory on the PMI board is required
only, if a Digitizer error description instructs to do so.
It can be used to perform a normal software update or upgrade, too.
(1) On the NX workstation: Uninstall the Error Viewer. See section 2.2.
Note, that on other workstations (e.g. SE 2.0 or higher) it is not required to
uninstall the Error Viewer.
 This document
(3) Extract all files from ARC_2401.zip (or higher version).
Folder ARC_2401* is created automatically.
* or higher version
(4) Copy the folder “ARC_2401“*

and its contents to the root
directory of the USB flash
drive.
Figure 15
(5) Go to folder “ARC_2401”* on the USB flash drive.

* or higher version
(6) Double click on Prepare_Formatting.cmd. See also NOTE below, if the

Digitizer is connected to SE Suite.
 A DOS Box opens for a short time.
 The file startup.com is written to the root of the USB flash drive.

Enclosure
(7) Release the USB flash drive from the Service PC.
(8) Perform the software installation. See section 2.4.
(9) Install the Error Viewer. See section 2.5.
Note that this step may not be performed if the Digitizer is connected to SE.
See NOTE below.
NOTE:
If the Digitizer is connected to an SE suite workstation, download following file from the
Agfa HealthCare Library: SE Image Management > SE Image Management 
SE Suite 2.0  Software  SE_2.0_SW_Digitizer_CR10_CR12_Installation.ZIP.
This ZIP file contains a file Prepare_Configuration_for_SE.cmd.
Instead of installing the Error Viewer proceed as follows:
 Copy file Prepare_Configuration_for_SE.cmd to directory ARC_2401* on the
Digitizer USB flash drive.
Double-click file Prepare_Configuration_for_SE.cmd
* or higher version
 Boot the Digitizer with the USB flash drive: Now the Digitizer is prepared for the
Error Protocol which is implemented in SE 2.0.
The CR Acquisition Module license of the SE Suite and SE + NX (NX for SE Vet, NX
for SE Human) does not operate with Digitizer software versions ARC_2206,
ARC_2207 and ARC_2301. In case of using a Digitizer together with SE Suite and one
of these Digitizer software versions, you have to upgrade the Digitizer to software
version ARC_2401.
NOTE:
After software installation including formatting, the Digitizer LED will usually not get
green. Reason: The destination information is reset to default. The up-to-date
destination information is only available after restoring the latest backup.

Enclosure
(10) In service menu Restore

select Read from USB
Digitizer or Read from PC
(depending on where the
backup file is available) to
restore the latest backup.
See the IMPORTANT note

below if no backup is
available.
(11) Reboot the Digitizer.
(12) Verify the software
installation. See section 2.7.
Figure 16
IMPORTANT:
The backup is a file with following syntax:
BAC_CR10-5151_<DigitizerSN>_<DDMMMYYYY>_<HH-MM-SS>.zip
Or
Or
If the backup is not available, the Digitizer configuration is lost.

Exception: The Digitizer network settings are still available as they are stored in an
EPROM on the PMI board.
In this case it is required to perform the Digitizer configuration. For details refer to the
Digitizer Service Manual, Document ID 42866196, chapter “4 Installation and
configuration”.

Enclosure
5 Appendix: Looking up the Digitizer IP Address
If the Digitizer IP address is not known, proceed as follows:
Possibility 1: Via browser history list

(1) Start the browser.
(2) Press 'Ctrl + Shift + H' to get the browser history list:
The IP address of the Digitizer should be in the list.
Possibility 2: Via NX configuration tool
(1) Double-click the icon Start NX Configurator on the desktop.
(2) Select: Load active configuration
(3) Go to: Devices > Digitizer Configuration
This page shows the Digitizer IP address.
Figure 17
(4) Quit the NX Configurator by closing without saving any changes.

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Possibility 3: Via „ErrorInformation.html“

If the Digitizer has no connection to NX or the Ethernet cable is disconnected, a file
„ErrorInformation.html“ will be created on the Digitizer USB stick.
This file shows the Device Info, the current error including a description (e.g. Error
4155 NX_NOT_AVAILABLE), the device configuration including IP address of the
Digitizer and the Error Viewer configuration.
Figure 18: Example of “ErrorInformation.html”


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HEALTHCARE Enclosure

CR 10-X Type 5151 / 100

CR Reader Type 5151 / 110

CR 12-X Type 5151 / 200

CR Advanced Reader Type 5151 / 210

CR 15-X Type 5151 / 300

CR Multiformat Reader Type 5151 / 310

Installation instructions for Digitizer software

► Purpose of this document

DOCUMENT CONTROL NOTE:

2.2 Uninstalling the Error Viewer .................................................................................................... 7

2.3 Preparing the USB Flash Drive ................................................................................................. 8

2.4 Performing the software installation .......................................................................................... 9

2.5 Installing the Error Viewer ....................................................................................................... 10

2.6 Creating a Backup .................................................................................................................. 11

2.7 Verifying the software upgrade ............................................................................................... 12

3 SOFTWARE INSTALLATION VIA BROWSER ......................................................................13

DOCUMENT CONTROL NOTE:

Subject Software installation instructions for Software ARC_2401 or higher versions

DOCUMENT CONTROL NOTE:

2 Software installation via USB Flash Drive

DOCUMENT CONTROL NOTE:

2.1 Checking current software version

(1) Open the browser on the NX Step 3: Click iexplore.exe

Step 2: Enter iexplore

(3) Enter username and password.

DOCUMENT CONTROL NOTE:

2.2 Uninstalling the Error Viewer

(1) At the NX workstation log-off

(5) Select: Start  Control

DOCUMENT CONTROL NOTE:

2.3 Preparing the USB Flash Drive

(1) Switch off the Digitizer.

drive in the service PC.

(4) Extract all files from ARC_2401.zip*.

(5) Copy the folder ARC_2401*

DO not delete any file on the

DOCUMENT CONTROL NOTE:

(6) Go to folder ARC_2401* on the USB flash drive.

(7) Double click on: Prepare_Installation.cmd

2.4 Performing the software installation

(1) Insert the Digitizer USB flash

(2) Switch on the Digitizer:

DOCUMENT CONTROL NOTE:

If you get the following message after the first

2.5 Installing the Error Viewer

(1) Start the browser at the NX 192.192.192.192 B

address window (B). Password: C

the appendix on page 17.

(3) Enter username and password

(4) Select service menu: Error Viewer

DOCUMENT CONTROL NOTE:

2.6 Creating a Backup

(1) In service menu Backup

DOCUMENT CONTROL NOTE:

2.7 Verifying the software upgrade

Part 1: Checking the software version in the service user interface:

Part 2: Functional check:

Result The Digitizer software is updated.

DOCUMENT CONTROL NOTE:

3 Software installation via browser

(1) Uninstall the Error Viewer. See section 2.2.

DOCUMENT CONTROL NOTE:

4 Software installation incl. formatting