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Education____________________________________________________________________
University of Kansas Lawrence, KS
Bachelor of Science, Business Analytics Expected May 2022
Overall GPA: 3.06
Work Experience_____________________________________________________________
TVH Olathe Olathe, KS
IT Internship May 2019 – Jan 2021
Worked with my team to solve IT incidents, resolve tickets, and complete projects
Worked within an ITIL structured environment and collaborated with end users to
resolve tickets
Solved computer hardware and software related issues reported through the system