PEDRO RUIZ - 714 OLD VILLAGE WAY, OLDSMAR, FL 34677 – PHONE #: 813-900-5670, EMAIL: SN8KEYZ@GMAIL.

COM

EXPERIENCE SUMMARY
 15 years working in IT Production environments serving various capacities/roles
 12 years writing SQL on Oracle, MySQL, SQL Server & MS Access databases for development, administration & data analysis
 8 years in Lead Roles – Production Support, SQA Analyst, Database Administrator, & Senior Data Analyst
 6 years as an Oracle DBA – Development and Production environments – Oracle 9, 10, and 11g
 3 years supporting Oracle 9i and 11g mission-critical systems for numerous U.S. Federal, State and International Law Agencies
 8 years working on various flavors of Linux – Ubuntu, Red Hat, & SuSe Enterprise
 7 years of Data Analysis experience with various Database technologies and datasets
 7 years working on MySQL 5 Databases – Development, Administration & Design

PROFESSIONAL EXPERIENCE
CARECENTRIX INC. – TECHNICAL LEAD – PRODUCTION SUPPORT, JULY 2014 – CURRENT
 - Manage Data Management team and act as lead for all projects under Data Management
 - Manage the integrity/maintenance/improvements of the Team’s internal databases – Access & Oracle
 - Act as a liaison between Provider Operations, Finance, Sales, and the executive teams to support all the departments processes,
procedures, database software, and team productivity
 - Develop project plans outlining tasks to be completed, time frames and resources needed to build new systems/procedures
 - Manage the creation, maintenance and improvement of all processes, procedures and documentation for the team.
 - Provide daily, weekly, monthly metrics to Director, CTO and CIO showing the team’s productivity using Excel/Access/Oracle
 - Manage the evaluation, interview process and on-boarding of new associates on the Data Management Team
 - Responsible for the training/cross-training and improvement of productivity for all associates on the Team.
 - Liaison between the Data Management Team and Ernst & Young auditors for yearly reviews.

SKYBRIDGE RESOURCES - PSCU, SQA ANALYST, OCTOBER 2013 – JULY 2014

 - Served as a key member of the Analytics team to ensure all ETL projects are fully tested, versioned and rolled into
the Production Teradata DataWarehouse environment
 - Utilize my database expertise to analyze the functional and technical specifications for each Warehouse ETL process, then
validate each dimension, fact, as well as supporting data in the Teradata objects
 - Create and execute test cases that verify functionality defined in the business requirements
 - Utilize the Business Objects Report Framework to ensure that all aggregated data is presented accurately & correctly
 - Extensively write custom SQL to test and validate Data Warehouse objects and Business Objects attributes
 - Train and guide teammates on the utilization of SQL in Teradata & Oracle

MEDHOK HEALTHCARE SOLUTIONS, LLC, PRODUCTION CONTROL ANALYST, OCTOBER 2011 – OCTOBER 2013
 - Provide server-side Production Support for Medhok’s Cloud-based Medical Software solutions – Amazon & Firehost
 - Train MySQL DBA on Medhok’s database structure & cloud environment
 - Enforce Change Control policies within Medhok ensuring that Development, QA and Production code – Java, Javascript, SQL,
SP’s/HTML is migrated correctly within sufficient approvals, documentation and implementation plans
 - Deploy database & server-side code from QA & UAT to Production
 - Monitor Production Operations for MySQL databases using MySQL Workbench, mytop, htop, & Nagios, & Linux command line
 - Review all MySQL slow logs to suggest optimizations for improvement & accuracy
 - Monitor all systems vitals using Nagios, Amazon’s dashboards, Firehost dashboards.
 - Ensure that all Production Operational procedures are fully documented and followed by the Operations Team

OPEN SYSTEMS, INC. - CITIGROUP, DATA ANALYST, FEBRUARY 2011 – JULY 2011
 - Gathered functional and technical business requirements for a large Data Warehouse migration project on Oracle 11G for data
acquisitions, reporting, data mapping and custom enhancements
 - Validate all Oracle data objects integrity (tables, views, Materialized views) in the Warehouse using SQL Developer, Toad,
sqlplus and Business Objects Reporting Framework
 - Create test case scenarios using extensive SQL on Oracle databases to test Development code prior to promotion to UAT as well
as to Production environments.
 - Document project requirements and present to Senior Management for approval and to Development groups for execution
 - Create Microsoft Excel reports for the Analysis Team as well as for Senior Management to show progress of all projects
FORENSIC TECHNOLOGY, ORACLE DBA/DATA ANALYST, MARCH 2008 – DECEMBER – 2010
 - Provider Tier 2/3 Oracle Database Support for FTI’s IBIS & TRAX Ballistics products for a multitude of State, Federal and
International government agencies throughout the world – ATF, Jamaica’s JCF, FBI, Mexico PGRs, Interpol, and more.
 - Utilize SQL skills to provide ad-hoc, weekly, monthly and quarterly reports to the NIBIN Support Group, ATF, Immediate
Management, Sales, and the Vice Presidents of the organization
 - Trained the Senior Data Analyst on the relational structures of the IBIS/TRAX databases as well as best practices using SQL
 - Responsible for cross-training all team-members on the administration, maintenance and troubleshooting of Oracle issues
common to FTI’s various products

RONCO CONSULTING CORPORATION, VARIOUS ROLES, AUGUST 2004 - NOVEMBER 2007

DATABASE DEVELOPER/ADMINISTRATOR
 - Design, develop, implement and support multiple custom web-based applications for the organization using MySQL, Linux, PHP,
SSQL, HTML, & CSS
 - These applications were to support numerous DOS & DOD awarded contracts around the world – BESF, Iraq Mine Action
Suppport, National Mine Action Authority, Sudan’s WFP, & Afghanistan Security Team and Ronco’s inventory management
 - Analyze historical demining, mine-risk education, equipment and personnel data in order to efficiently normalize, design and
create the back-end database structures for the web-based applications
 - Collaborate with various roles in the organization on application functionality, permissions delegation, application enhancements,
bugs, pre-canned reports, and overall performance of the systems
 - Migrated all 6 custom applications from a LAMP stack to an Oracle based system using Application Express in 6 months
 - Create reports on ad-hoc, weekly, monthly basis for the CEO, Vice President, COP’s in country as well as for the Support Team
 - Train remote staff, while in country, on the usage of the applications – Iraq & Afghanistan
SYSTEMS ADMINISTRATOR
 - Responsible for Systems support for all in-house technologies – Windows 2003 Active Directory, Exchange with OWA, Oracle,
MySQL, Apache, Apache Tomcat, and secure network communications between sites
 - Implement backup strategies using Veritas Netbackup 9 in order to successfully backup ADS, database data & log files, share
directories, Exchange mail, as well as Apache/Tomcat logs
 - Diagnose and fix hardware, software and virus-related issues on Dell laptops, desktops, & PowerEdge Servers

IBM/JPMORGAN CHASE, VARIOUS ROLES, JANUARY 2001-APRIL 2004

PRODUCTION SUPPORT OPERATOR
 - Ensure that all Production, QA and D/R servers (258 in all) are running efficiently utilizing Tivoli, Remote Desktop & SSH
 - Run SQL scripts in QA and Production on various Oracle and SQL Server databases
 - Monitor and administer nightly/weekly/monthly jobs on Oracle and SQL Server database instances
 - Monitor all nightly, weekend, monthly and year-end processes that occur for Production Support
 - Update Procedure docs & Production Run-books to ensure that all processes & procedures are documented per ISO standard
 - Monitor and troubleshoot all backup jobs using Veritas and AutoSys

EDUCATION
2 years at Hillsborough Community College, Tampa, FL
PROFESSIONAL AND/OR TECHNICAL TRAINING
 - Attended and passed two Oracle SQL classes at St. Petersburg Junior College – 1999
 - Formal training on Solaris 8 and 9 O/S Administration – 2004
 - Formal training on Veritas Backup Exec – 2004
 - 5-day MySQL Database 5 Administration class – 2006
 - 3-day MySQL Developer class – 2006