NGM COLLEGE (AUTONOMOUS) POLLACHI

END-OF-SEMESTER EXAMINATIONS – MAY 2020

B. Com FINANCE MAX: 75 Marks
SEMESTER – II TIME: 3 Hours
HUMAN RESOURCE MANAGEMENT
SECTION – A (10 x 1 = 10 Marks)
MULTIPLE CHOISE QUESTIONS:
1. Which of the following comes under the managerial functions of HRM?
a) Organising
b) Employment
c) Compensation
d) Human Relations
2. An example for External Sources of Recruitment is ____________
a) Promotion
b) Employee Referrals
c) Transfers
d) Employment Exchanges
3. A mandatory settlement of an industrial dispute by the Labour Court or Tribunal is
called ____________
a) Arbitration
b) Conciliation
c) Adjudication
d) Collective Bargaining
4. An Intrapreneur is ___________ of a company.
a) Proprietor
b) Employee
c) Investor
d) Creditor
5. Conflict which involves concrete issues related to employees work assignments is
called ___________
a) Task Conflict
b) Relationship Conflict
c) Value Conflict
d) None of the Above
ANSWER THE FOLLOWING IN ONE OR TWO SENTENSES:
6. What is meant by Job Evaluation?
7. What is Training?
8. What is meant by Industrial Dispute?
9. What do you mean by Employees Stock Options?
10. What do you mean by Conflict?
 SECTION – B (5 x 5 = 25 Marks)
ANSWER EITHER (a) OR (b) IN EACH OF THE FOLLOWING QUESTIONS:
11. (a) What is Human Resource Management? Explain the role of Human Resource
Management.
(or)
(b) Write a note on Job Specification.

12. (a) Explain the objectives of Recruitment.

(or)
(b) Discuss the benefits of Training Programme to a company.

13. (a) What are the major causes of Industrial Disputes?

(or)
(b) Analyse various types of Industrial Disputes.

14. (a) List out the traits of a successful Intrapreneur.

(or)
(b) Bring out the differences between Entrepreneur and Intrapreneur.

15. (a) Examine the factors affecting Employee Morale.

(or)
(b) Identify the various types of Conflicts.

SECTION – C (4 x 10 = 40 Marks)
ANSWER ANY FOUR OUT OF SIX QUESTIONS:
(16th question is compulsory and answer any three questions from question number:17
to 21)
16. Analyse in detail the various functions of Human Resource Management.
17. Elaborate the various Training methods.
18. What is Performance Appraisal? Examine the modern methods of Performance
Appraisal.
19. Summarize the various methods of preventing Industrial Disputes.
20. Who is an Intrapreneur? Discuss the importance of Intrapreneurship.
21. Analyse the causes and remedies of Conflict in an Organisation.