Names: Samson Wasil ,Rex Gano-ay, Geralgene Andil

Subject and course: Strategic cost and management– BSA 2B– B48
Title: balance scorecard
Balance Scorecard

-It translate an organization’s mission and strategy into a set of perfor-

mance measures that provides the framework for implementing the strate-

Four key elements Features of a good bal- Pitfalls in Implementing a Evaluating the success of
anced scorecard balanced scorecard a strategy

Financial Customer Internal Innovation The balanced scorecard 1. don't assume the cause To evaluate the success
Business And should tell the story of a
perspective satisfaction and effect linkages are of a company’s strategy,
learning company’s strategy by precise. we analyze changes in
articulating a sequence
2. don't seek improve- operating income into
of cause-and-effect rela-
ments across all of the components that can be
Measures of profitabil- Measures of the Measures of the Measures of the tionship.
measures off all time. identified with growth,
ity and market value quality service and efficient and effec- firm’s ability to devel-
product differentiation,
among others, as indi- low cost, among tiveness with which op and utilize human 3. don't use only objec- and cost leadership.
cators of how well the others, as indica- the firms produces resources to meet the tives measures in the
firms satisfies its own- tors of how well the product or ser- strategic goals now balanced scorecard.
ers and shareholders. the firms satisfies vices. and into the future.
4. don't fail to consider Relationships:
its customer.
both cost and benefit
1.Growth component
initiative.
2. Price recovery component
5. don't ignore nonfinan- 3. Productivity component
cial measures when
evaluating managers
and employees.

6. don't use too many

measures.