DevBhoomi Institute of Management

Dehradun
Department of Tourism

COURSE FILE

ACADEMIC YEAR: 2019-22

COURSE: BA Tourism
CLASS: BA Tourism management
CODE: BATM- 103
FACULTY NAME Ms. ShikhaRaghuvanshi

CONTENT

S.No Format Page No

1 Vision & Mission ( Institute & Department)
2 Institute Academic Calendar
3. Department Academic Calendar
4 Class wise Time Table
5 Faculty Time Table
6 Lab Time Table
7 University Syllabus
8 Teaching Plan
9 Content Beyond Syllabus
Course Objectives, Course Outcome ,Program Outcome, Program
10 Specific Outcome

11 Correlation Between CO, PO& PSO

12 Rubrics for Continuous Evaluation
13 Class Test Question Paper with solution
14 List of Slow Learner
15 Details of Remedial Activity for Slow Learner
16 Theory Unit wise Question Bank
17 Previous University Question Papers
18 Assignment Details
19 Continuous Assessment Record
20 Course End Survey
21 Course outcome attainment through Course End Survey
 DevBhoomi Institute of Management
Dehradun
Department of Tourism

Vision, Mission of Institute

Vision
To become a centre of excellence in education & research in the field of engineering and management
sciences.

Mission
Ultimately to produce human resource with strong ethical and moral values to cater for the need of the
nation.

Vision Mission of Department

Vision
 To expand our first-year students field of vision by exposing them to integrated education as
well as enhancing their English Language competence. Department of Tourism will become
a center of excellence in teaching and research, and a natural benchmark for other
organizations to measure themselves against.
 To train, develop & create mentally the basic skill-sets which in turn facilitate the students
in achieving academic excellence.

Mission
 To provide basic and advanced skills in self-determination, self-reliance and maximization
of capabilities.
 Keeping the core objectives to create academic excellence in tourism management, the
Department of Science and Humanities aims to encourage advanced teaching-learning
methodology and quality research at individual, department and institutional level. It also
acts to build quality based knowledge and human resource capacity.
 DevBhoomi Institute of Management Dehradun
Academic Calendar Even Semester
Session 2019-2020
S.N Activity Period
Monday, January 21, 2019 to Saturday, May 11, 2019 Total
Days
Working
Month Sundays Holidays
days
January 1 1 9
February 4 0 24
1. Academic Session 2019-20
March 5 3 23
109
April 4 0 26
May 0 0 10
Total 91
2 Commencement of the Classes for the even Semester UTU 21 January 2019 Monday
3 Republic Day Celebration 26 January 2019 Thursday
4. Submission of Research & Final Year Project Progress Report 27 January 2019 Friday
5. MahaShivratri Holiday 4 March 2019 Monday
6.
First Internal Examination (Practical) 5 to 11March During respective Lab Time
7. First Internal Examination (Theory) 14 March to 18 March 2019 Friday to Tuesday
8. Centralize Evaluation of Answer Sheet of First Internal 18 & 19 March Friday & Saturday
9. Letter to parents of students (1st Progress Report) 23 March, 2019 Saturday
10 Holi Holidays 20 & 21 March 2019 Wednesday & Thursday
11 Submission of Final Report of Research & Final Year Project 30 March 2019 Saturday
12 PINAK & NAVADHARA -2019 17 to 19 April 2019
13 Farewell to Final Year Students 20 April 2019 Saturday
14. Pre University Examination (Theory & Lab) 29 April to 4 May 2019
15. Revision Classes 5 to 12 May 2019
16. Letter to parents ( Report card of all students ) 18 May 2019 Saturday
17. External Practical Examination 10th to 15th May 2018
18. Start of Semester Theory Examination 20 May 2019
19. Thesis Submission of M.Tech Final Year Students 30th April 2018 Monday
20. Conduct of Viva-Voce Examination of M.Tech Final Year June 2018
21. Commencement of the Classes for the odd Semester 2019 12 August
 Dean Academics
DevBhoomi Group of Institution

DevBhoomi Institute of Management

Dehradun
Department of Tourism

Class Time Table

CLASS: BA Tourism 1stSem ACADEMIC YEAR: 2019-20

Room No. Effective From 19-08-19

09:40- 10:30- 11:20- 12:10- 01:00- 01:50- 02:40- 03:30-

Day/Time
10:29 11:19 12:09 01:00 01:49 02:39 03:29 04:20

Principle &
Practice of
Monday
Manageme
nt
Principle &
Practice of
Tuesday
Manageme
nt
Principle &
Practice of
Wednesday Manageme
LUNCH

nt

Principle & Seminar

Practice of & Viva
Thursday Manageme Voice
nt

Principle &
Practice of
Friday Manageme
nt

Saturady

ShikhaRaghuvanshi
BA Tourism
Theory Practical /Tutorial
 Time-Table Co-ordinator HOD

DevBhoomi Institute of Management

Dehradun
Department of Tourism

Faculty Time Table

Faculty Name: Shikha Raghuvanshi

Course Name Class w.e.f

st
BA Tourism BA Tourism 1 Semester

09:40- 10:30- 11:20- 12:10- 01:00- 01:50- 02:40- 03:30-

Day/Time
10:29 11:19 12:09 01:00 01:49 02:39 03:29 04:20

Principle &
Practice of
Monday
Manageme
nt
Principle &
Practice of
Tuesday
Manageme
nt
LUNCH

Principle &
Practice of
Wednesda
Manageme
y
nt

Principle & Seminar

Practice of & Viva
Thursday Manageme Voice
nt

Friday Principle &

 Practice of
Manageme
nt

Saturady

Time-Table Co-ordinator HOD

DevBhoomi Institute of
ManagementDehradun
Department of Tourism

Lab Time Table

Room No:
Lab Incharge:

Lab Name Group Name w.e.f

09:40- 10:30- 11:20- 12:10- 01:00- 01:50- 02:40- 03:30-

Day/Time
10:29 11:19 12:09 01:00 01:49 02:39 03:29 04:20

Monday
LUNCH

Tuesday

Wednesday
Thursday
 Friday

Saturady

Time-Table Co-ordinator HOD

SYLLABUS

Code Subject Name L T P

Principles and Practice
BATM- 103 3 1 0
of Management

UNIT-I (8 hours)
Management: Importance- Definition- Nature and Scope of Management process- role and function of a
Manager- Levels of Management- Overview of Functional area of Management. Development of scientific
Management, Human Behavior Approach, Overview of shifts in focus in management Thought
UNIT-II (8 hours)
Planning: Nature- importance- forms- Types-Steps in Planning-Fundamental of Planning-Mission- objectives-
policies- procedures and method- Nature and Types of Policies- decision making- types of Decision- Process
of Decision Making- Process and techniques of decision making.

UNIT-III (8 hours)
Organizing: Concept and types of Organisation and Organisation theories; Organisation structure; Authority-
Delegation- Responsibility, Centralization and Decentralization, Spam of Management authority relationships,
Line and staff Relationship, Co- ordination.

UNIT-IV (8 hours)
Staffing and Directing: Fundamental of Staffing; Issues in managing Human resource, Fundamental of
Directing; Theories of Motivation, Leadership pattern and style; Types and technique of communication,
Recruitment – Source, selection, Training- Direction- Nature and Purpose.

UNIT-V (8 hours)
Controlling: Meaning and importance- fundamental of controlling, essential of effective control system-
Control process, Behavior implication of control, technique of control- coordination- need, Types and
Technique and request of excellent coordination.
 DevBhoomi Institute of Management
Dehradun
Department of Tourism

Lecture Plan

COURSE: BA Tourism CODE: BATM 103

CLASS: st
BA Tourism 1 Year ACADEMIC YEAR: 2019-20

Reference/Text
S. No. Of Delivery Mapping of Course
Topic Name Book/Web
No. Lecture Method Outcome
(R/T/W)
Unit 1 : (12 hours)

1 Management: Importance- Definition T1,R1 2 Chalk & Talk Management:

Importance-
Nature and Scope of Management
2 T1,R1 1 Chalk & Talk Definition- Nature
process and Scope of
3 role and function of a Manager- T1, R1 2 Chalk & Talk Management
process- role and
4 Levels of Management- T1,R1 2 Chalk & Talk function of a
Overview of Functional area of Manager- Levels of
5 T1,R1 1 Chalk & Talk Management-
Management
Overview of
6 Development of scientific Management T1,R1 1 Chalk & Talk Functional area of
7 Human Behavior Approach T4,R4 1 Chalk & Talk Management.
Development of
8 Management Thought T1,R1 1 Chalk & Talk scientific
9 Overview of shifts in focus in T1,R1 1 Chalk & Talk Management, Human
management Thought Behavior Approach,
Overview of shifts in
focus in management
 Thought
Unit 2: (8 Hours)

10 Planning: Nature- importance- T2, R2 2 Chalk & Talk Planning: Nature-

importance- forms-
11 Types-Steps in Planning T2, R2 2 Chalk & Talk Types-Steps in
12 Fundamental of Planning T2, R2 1 Chalk & Talk Planning-
Fundamental of
Mission- objectives- policies- Planning-Mission-
13 T2, R2 1 Chalk & Talk
procedures and method- objectives- policies-
Nature and Types of Policies- decision procedures and
14 T2, R2 1 Chalk & Talk
making method- Nature and
Types of Policies-
decision making-
types of Decision- Process of Decision types of Decision-
Making- Process and techniques of Process of Decision
15 T2, R2 1 Chalk & Talk
decision making. Making- Process and
techniques of
decision making.

Unit 3 : (9 hours)
Organizing: Concept and types of
16 T3, R3 1 Chalk & Talk
Organisation and Organisation theories; Organizing: Concept
and types of
17 Organisation structure T3, R3 2 Chalk & Talk
Organisation and
18 Authority- Delegation- Responsibility, T3, R3 2 Chalk & Talk Organisation
Centralization and Decentralization theories;
19 T3, R3 1 Chalk & Talk
Organisation
20 Span of Management T3, R3 1 Chalk & Talk structure; Authority-
NPTEL Delegation-
21 Line and staff Relationship, T3, R3 1
Lectrure Responsibility,
Centralization and
Decentralization,
Span of Management
authority
Co- ordination. relationships, Line
22 T3, R3 1 Chalk & Talk
and staff
Relationship, Co-
ordination.

Unit 4: (7 hours)
Students Staffing and
23 Staffing and Directing: T5, R4 1
Seminar
Directing:
24 Fundamental of Staffing T5, R4 1 Chalk & Talk Fundamental of
 25 Issues in managing Human resource, T5, R4 1 Chalk & Talk

26 Fundamental of Directing; T5, R4 2 Chalk & Talk

Theories of Motivation, Leadership
27 T5, R4 1 Chalk & Talk
pattern and style;

Types and technique of Staffing; Issues in

communication, Recruitment – Source, managing Human
28 selection, Training- Direction- Nature NPTEL 1 Videos resource,
and Purpose. Fundamental of
Directing; Theories
of Motivation,
Leadership pattern
and style; Types and
Unit 5: (8 hours)
Controlling: Meaning and importance- Controlling: Meaning
29 T3, R3 3 Chalk & Talk
fundamental of controlling and importance-
30 essential of effective control system- T5, R4 2 Chalk & Talk fundamental of
controlling, essential
31 Control process, Behavior implication T5, R4 1 Chalk & Talk of effective control
system- Control
process, Behavior
implication of
control, technique of control- control, technique of
coordination- need, Types and control-
32 Technique and request of excellent T5, R4 2 Chalk & Talk coordination- need,
coordination. Types and Technique
and request of
excellent
coordination.

Total Lectures: 44

DELIVERY/INSTRUCTIONAL METHODOLOGIES:

☐ CHALK &TALK ☐ STUD. ASSIGNMENT ☐ WEB RESOURCES

☐ LCD/SMART BOARDS ☐ STUD. SEMINARS ☐ ADD-ON COURSES

References
A. TEXT BOOKS:
 Class notes

B. REFERENCE BOOKS:

Principles and Practice of management by Tripathi

GAPS IN THE SYLLABUS - TO MEET INDUSTRY/PROFESSION REQUIREMENTS:

S.No. Description Proposed Actions

Damage detection with the help of vibration: In case of a presence of
crack, ultrasonic vibrations are sent into the mechanical component.
The vibration signatures thus collected are compared with the “without
1 Topic Beyond Syllabus
crack signatures”. Through this technique one can find the extent,
position and growth rate of the crack. This is extensively use in
detection of extremely small cracks in turbine blades.
The selection of materials and designing the product in such a way that
2 Topic Beyond Syllabus
the stresses and deformations developed stay within permissible limits.

ASSESSMENT METHODOLOGIES-DIRECT

ASSIGNMENTS CLASS TEST SESSIONAL EXAM UNIV. EXAMINATION

STUD.LAB PRACTICES STUD.VIVA MINI/MAJOR PROJECTS CERTIFICATIONS
ADD-ON COURSES STUD. OTHERS
SEMINARS

ASSESSMENT METHODOLOGIES-INDIRECT

ASSESSMENT OF COURSE OUTCOMES (BY STUDENT FEEDBACKON FACULTY

FEEDBACK)
ASSESSMENT OFMINI/MAJOR PROJECTS BY EXT. OTHERS
EXPERTS
Subject Incharge Signature of HOD:__________
 DevBhoomi Institute of
ManagementDehradun
Department of Tourism

CORREALTION BETWEEN CO, PO & PSO

COURSE: BA Tourism CODE: BATM 103

CLASS: BA Tourism 1st Sem ACADEMIC YEAR: 2019-22

COURSE OUTCOMES(COs):

CO1 Understanding about Management and its environment. Its objective and scope.
CO2 Understanding of Planning, its nature, components, objective
Understanding of Organizing, its objectives and elaborative understanding of authority,
CO3 centralization and decentralization and basic understanding of Span of Management
authority relationships, Line and staff Relationship, Co- ordination.
Understanding Staffing and Directing and itsfundamental. Basic understanding of issues in
managing Human resource. Understaning of Fundamental of Directing. Understanding
CO4 theories of Motivation, and leadership pattern and style. Understanding types and
technique of communication, Recruitment – Source, selection, Training- Direction- Nature
and Purpose
Understanding od Controlling and its meaning and importance. Basic understanding of
fundamental of controlling, essential of effective control system- Control process, Behavior
CO5 implication of control, technique of control- coordination- need, Types and Technique and
request of excellent coordination.

PROGRAM OUTCOMES (POs):

Management knowledge: Apply the knowledge of management, ethical thought, empathetic

PO1
fundamentals and management problems in tourism field.
Problem analysis: Identify, review research literature, and analyze complex Tourism Management
PO2
problems reaching substantiated conclusions using first principles of management, and its objectives.
Design development of solutions: Design solutions for complex management problems and design
PO3 system components or processes that meet the specified needs with appropriate consideration for the
public health and safety, and the cultural, societal, and environmental considerations.
Conduct investigations of complex problems: Use research based knowledge and research market
PO4 methods including design of experiments, analysis and interpretation of data, and synthesis of the
information to provide valid conclusions. 
 Modern tool usage: Create, select, and apply appropriate management techniques, resources, and
PO5 modern principles and tools including prediction and modeling to complex management activities with
an understanding of the limitations.

CO-PO/PSO MAPPING

Program Outcomes Program Specific

Outcome

1 2 3 4 5 6 7 8 9 10 11 12 1 2 3

CO1 3 2 2 1

CO2 3 2 2 1

CO3 3 2 2 1
CO4 3 2 2 1

CO5 3 2 2 1

1-LOW 2-MED 3-HIGH

 DevBhoomi Institute of
ManagementDehradun
Department of Tourism

COURSE OUTCOME - DETAILS

COURSE: BA Tourism CODE: BATM- 103

st
CLASS: BA Tourism 1 Sem ACADEMIC YEAR: 2019-22

COURSE ATTAINMENT
DESCRIPTION
OUTCOME GOAL
Understanding about Management and its environment. Its
CO1 60
objective and scope.
CO2 Understanding of Planning, its nature, components, objective 60
Understanding of Organizing, its objectives and elaborative
understanding of authority, centralization and
CO3 decentralization and basic understanding of Span of 60
Management authority relationships, Line and staff
Relationship, Co- ordination.
Understanding Staffing and Directing and itsfundamental.
Basic understanding of issues in managing Human
resource. Understaning of Fundamental of Directing.
CO4 Understanding theories of Motivation, and leadership 60
pattern and style. Understanding types and technique of
communication, Recruitment – Source, selection, Training-
Direction- Nature and Purpose
Understanding od Controlling and its meaning and
importance. Basic understanding of fundamental of
controlling, essential of effective control system- Control
CO5 60
process, Behavior implication of control, technique of
control- coordination- need, Types and Technique and
request of excellent coordination.

CLASS TEST COURSE OUTCOME MAPPING

Class Test-1 Class Test-2 Class Test-3 Class Test-4 Class Test-5
CO Marks CO Marks CO Marks CO Marks CO Marks
Mapping Mapping Mapping Mapping Mapping
CO-1 5 CO-2 5 CO-3 5 CO-4 5 CO-5 5
 DEV BHOOMI INSTITUTE OF MANAGEMENT, DEHRADUN
ASSIGNMENT SHEET

Course Name: BA Tourism Assignment No. 1

Course Code:BATM- 103

Branch: Semester: First
Faculty: MsShikhaRaghuvanshi

Unit/Title: 1/ : Levels of Management Date of Issue: Date of Submission:

Define:

 What is management?
 Principles of management?
 Functions of Management?
 What are the managerial levels?
 Define levels of management through flow chart?
 Who is manager?
 Process of management?
 DEV BHOOMI INSTITUTE OF MANAGEMENT, DEHRADUN
ASSIGNMENT SHEET

Course Name: BA Tourism Assignment No. 2

Course Code:BATM- 103

Semester: First
Faculty: MsShikhaRaghuvanshi Branch:

Unit/Title: 2/ Planning Date of Issue: Date of Submission:

Define:
 Planning
 Nature of Planning
 Scope of Planning
 Characteristics of Planning
Create:
An event of your choice and write about its entire planning.
DEV BHOOMI INSTITUTE OF MANAGEMENT, DEHRADUN
ASSIGNMENT SHEET

Course Name: BA Tourism Assignment No. 3

Course Code:BATM- 103

Branch: Semester: First
Faculty: MsShikhaRaghuvanshi

Unit/Title: 3/ Organizing Date of Issue: Date of Submission:

Define:
 What do you understand by organizing?

 Steps of organizing?

 What are the characteristics of organizing?

Create:
The event which you planned in earlier assignment, re-write its organizing steps.
 DEV BHOOMI INSTITUTE OF MANAGEMENT, DEHRADUN
ASSIGNMENT SHEET

Course Name: BA Tourism Assignment No. 4

Course Code:BATM- 103

Branch: Semester: First
Faculty: MsShikhaRaghuvanshi

Unit/Title: 4/ Date of Issue: Date of Submission:

Staffing:
What is staffing?
Explain steps in staffing?
Role of Satffing?
Recruitment
What is screening?
Create:
The event you organize in previous assigment, continue with same event and define Staffing through it.
 DEV BHOOMI INSTITUTE OF MANAGEMENT, DEHRADUN
ASSIGNMENT SHEET

Course Name: BA Tourism Assignment No. 5

Course Code:BATM- 103

Branch: Semester: First
Faculty: MsShikhaRaghuvanshi

Unit/Title: 5/ Controlling Date of Issue: Date of Submission:

Write business model of any tourism business. Define its business strategy and reasons of its failure and success. What
should be done for “Controlling” all such factors?
 DEV BHOOMI INSTITUTE OF MANAGEMENT, DEHRADUN
CLASS TEST SHEET

Course Name : BA Tourism Class Test No.1

Course Code: BA TM- 103

Branch: Semester: I
Faculty: MsShikhaRaghuvanshi

Unit/Title: 1/ Management theories Date of Conduction:

1. What is management?
2. Define its principles?
3. Write its nature and scope?
4. What is the process of management?
5. What are the fucntions of management?
6. What are the objectives of management?
7. Who is father of management?
8. What are the practices of management?
9. Define- loophole
10. Define- Bottoleneck
 DEV BHOOMI INSTITUTE OF MANAGEMENT, DEHRADUN
CLASS TEST SHEET

Course Name : BA Tourism Class Test No. 2

Course Code: BA TM- 103

Branch: Semester: I
Faculty: MsShikhaRaghuvanshi

Unit/Title: 2 Planning Date of Conduction:

1. What is planning?
2. Define its objectives?
3. Why planning is important?
4. Planning is an important task? Elaborate?
5. How planning can be successfully done?
 DEV BHOOMI INSTITUTE OF MANAGEMENT, DEHRADUN
CLASS TEST SHEET

Course Name : BA Tourism Class Test No. 3

Course Code: BA TM- 103

Branch: Semester: I
Faculty: MsShikhaRaghuvanshi

Unit/Title: 3/ Organizing Date of Conduction:

1. Define organizing
2. Write Concept and types of Organisation.
3. Define Organisation theories?
4. What is Organisation structure?
5. Define:
 Authority
 Delegation
 Responsibility
 Centralization and Decentralization
 Span of Management authority relationships
 Line and staff Relationship
 Co- ordination.
 DEV BHOOMI INSTITUTE OF MANAGEMENT, DEHRADUN
CLASS TEST SHEET

Course Name : BA Tourism Class Test No. 4

Course Code: BA TM- 103

Branch: Semester: I
Faculty: MsShikhaRaghuvanshi

Unit/Title: 4/ Staffing Date of Conduction:

1. Define Staffing and Directing?

2. Write fundamental of Staffing
3. What are the Issues in managing Human resource?
4. Explain fundamental of Directing Theories of Motivation?
5. What is Leadership pattern and style?
6. Types and technique of communication?
7. Define:
 Recruitment –
 Source
 Selection
 Training
 Direction
 Nature and Purpose.
 DEV BHOOMI INSTITUTE OF MANAGEMENT, DEHRADUN
CLASS TEST SHEET

Course Name : BA Tourism Class Test No. 5

Course Code: BA TM- 103

Branch: Semester: I
Faculty: MsShikhaRaghuvanshi

Unit/Title: 5/Controlling Date of Conduction:

1. What is Controlling write its Meaning and importance?

2. What are the fundamental of controlling?
3. What is essential of effective control system?
4. Define Control process?
5. Define behavior implication of control?
6. What are the technique of control?
7. What is coordination write its need, Types and Technique ?
8. How excellent coordination is requested?
 QUESTION BANK

PHYSICS

Course Code: BA TM- 103 Branch- Semester- I

Faculty: MsShikhaRaghuvanshi

UNIT-1
1. What do you understand by management?
2. Write concept, nature, scope and characteristics of management?
3. Who are the managers?
4. What are the role of managers?
5. Define levels of management?
6. What are the managerial skills of successful manager?
7. What is management thought?
8. Define:
 Scientific management
 Human behavior approach
9. What are the shifts in focus in management thought?
10. Define PODSCORB?

UNIT-2

1. What is planning?
2. Define its objectives?
3. Why planning is important?
4. Planning is an important task? Elaborate?
5. How planning can be successfully done?
 UNIT-3
1. Define organizing
2. Write Concept and types of Organisation.
3. Define Organisation theories?
4. What is Organisation structure?
5. Define:
 Authority
 Delegation
 Responsibility
 Centralization and Decentralization
 Span of Management authority relationships
 Line and staff Relationship
 Co- ordination.

UNIT-4
1. Define Staffing and Directing?
2. Write fundamental of Staffing
3. What are the Issues in managing Human resource?
4. What is screening? What are the procedure of screening?
5. Write theopries of Motivation ?
6. Write leadership pattern and style ?
7. What is communication?
8. What do you understand by trypes and technique of communication?
9. What is recruitment? What are it source and selection?
10. What is training and direction? Write its nature and scope?

UNIT-5

1. What is Controlling?
2. Write its Meaning and importance?
3. What are the fundamental of controlling?
4. What are the ways of essential of effective control system?
5. What is Control process?
6. Define: Behavior implication of control
7. Define:
Technique of control coordination- need, Types and Technique

8. What do you understand by request of excellent coordination?