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PROJECT REPORT
Group members:
a/ Problem proposal:
In today's society, as the population rises, especially in big cities such as Ho Chi Minh City, Ha
Noi, Shanghai...etc., looking for a place to stay in big cities causes difficulties among people, for
which buying and renting apartments in big buildings become tendencies.
According to some reports, it is indicated that the average living area in Vietnam is 20m2 per
head, which is much lower compared to 32m2 per head and 30m2 per head of China and France.
In other words, an averaged-income family in Vietnam does not have enough space for their
basic needs such as display furniture, relaxation, personal space,...as well as causing stress
among the residents as their living space is too small to live comfortably.
Another problem that arises among residents’ concerns is the average price for basic furniture
nowadays is considered to be expensive, although those are essential appliances.
Additionally, traditional furniture is well-known among customers where they think that the
bigger the furniture, the more prosperous the owner would become, making them feel more
suffocated thereafter having so much furniture that does not fit for their living space, and as the
amount of space shrinks day by day, the stress rises at the same time.
Since most furniture on the market is quite heavy and cumbersome. Cleaning some small corners
is extremely hard, people even do not scrub those positions. This unintentionally makes their
house may easily get dirty with dust, living atmosphere be affected. As most furniture these days
is heavy, moving them to other places will cause lots of time and strength, particularly when
transporting them to new living places, this will cause more money comparing to lighter objects.
A foldable table is the table that can be folded in half or more for quick, easy storage and is
ready to maneuver between venues with ease. Materials for foldable tables are typically light
such as plastic, aluminum or wood for straightforward portability. Like all folding furniture,
foldable tables are convenient for most of the available space or extending existing internal space
to externals in warm seasons. Folding tables provide a quick pop-up style which is easy to
assemble and compact when folded away.
For example, a small cafeteria is looking to increase its pace in the summer by using bistro
coffee pavement style steel tables to draw in more custom for alfresco dining. Folding tables are
a well-liked choice for pop-up street food vendors as they are easy to clean, carry at the end of
shift and fit into small vehicles.
There are two main usages when it comes to the functionality of the foldable dining table, for
example, it can be adapted for smaller dining space as well as can serve loads of people during
hustle service of food.
In this project, the group will design and develop a folding table set that can easily be stored,
cleaned, transported and most important is space-saving at an affordable price for the average-
income Vietnamese. The team will base on our survey and former products of some brands to
create a light but durable and rational prices for all types of customers. Specifically, the team will
identify the needs of customers then converting them into customer needs in engineering terms
sensibly. After that, the group will base on the raw data to determine which concepts are suitable
for designing and manufacturing with suitable materials. Finally, our team will note down results
after this project, evaluate the success of the project and experiences throughout the whole period
of work.
In this project, our team will design and develop the table by considering the following key
phases of product development:
I) Introduction
IV) Developing metrics (product characteristics) to address customer needs in engineering terms
Market segment:
• Focus of families, newly married couples who can not afford to buy a bigger places to
live
• Families who live in apartments
• Foldable Dining table with 4 chairs and one with 6 chairs
• Young people who like modest lifestyles
• Provide a suitable, yet affordable furniture with long life-span for families and couples.
• Save space and eco-friendly furniture helps improve the standard of living
• Make foldable furniture become well-known among Vietnamese as to be affordable,
diverse and luxurious products at the same time
Constraints:
Stakeholders:
From the survey, we have accumulated the data and analyzed it into the customer needs table:
Because a foldable dining table has been in the marketplace long ago, we gathered information
of competitors that have products relative to existing ones and compare with our benchmark on
customer needs.
This table represents for comparing customers' thoughts on existing products to which can satisfy
their needs.
There are three competitors in Vietnam we chose to compare on customer needs: Phe Decor,
SPD, Vietnamarch. After synthesizing the available information that we found from the products
of competitors, we get the table called "Benchmark on metrics".
After that, using the table as followed helped us to consider again and set the marginal and ideal
value for our product.
metric
need's # metric importance units Phe Decor SPD Vietnamarch
#
length from seat to
1 6,7 4 cm 35 35.5 35
table surface
error value in length
2 6,7 from seat to table 5 cm < 0.3 < 0.1 < 0.1
surface
3 6,7 ideal gap for legs 4 cm 33 32.5 31.5
error value in gap for
4 6,7 5 mm < 1.0 < 0.8 < 0.9
legs
table height (from the
5 6,7 ground to the table 4 cm 75 75 75
surface)
seat height (from the
6 6,7 4 cm 45 50 50
ground to the seat)
7 6,7,17 seat width 4 cm 28x25 30x30 31x28
8 6,7,17 table width 4 cm 150x80 150x85 150x85
table surface
9 3,4 5 cm 2 3 3.5
thickness
10 3,4 seat surface thickness 5 cm 4 2 2
11 3,4,6,14 total mass 5 kg 30 25-30 20
maximum bearing
12 3,4 4 kg 150 100 90
weight
13 3,4 safe bearing weight 4 kg 115 75 70
unit manufacturing 5,500,000 3,100,000 1,600,000
14 8 4.5 VND
cost VND VND VND
time to assemble the
15 10,11 2 minute 5 1 1
table set parts
special tools required
16 10,15 3 list none none none
for maintenance
17 5 expected life-span 3.5 year approx 8 approx 10 approx 7
8,100,000 6,000,000 3,400,000
18 1 standard price 4 VND
VND VND VND
metric
Marginal value Ideal value
# need's # metric importance units
length from seat to table
20-25 20-23
1 6,7 surface 4 cm
error value in length from
0.1-0.3 0.1
2 6,7 seat to table surface 5 cm
3 6,7 ideal gap for legs 4 cm 10-20 12-15
4 6,7 error value in gap for legs 5 mm 0.7-0.9 0.7
table height (from the
70-80 70-75
5 6,7 ground to the table surface) 4 cm
seat height (from the
45-52 48-51
6 6,7 ground to the seat) 4 cm
7 6,7,17 seat width 4 cm 40-50 40-45
8 6,7,17 table width 4 cm 50-100 60-80
9 3,4 table surface thickness 5 cm 0,5-4 1-3
10 3,4 seat surface thickness 5 cm 1-6 1-4
11 3,4,6,14 total mass 5 kg 10-30 10-20
12 3,4 bearing weight 4 kg 80-170 90-150
13 3,4 safe bearing weight 4 kg 60-130 70-120
1.000.000- 1.000.000-
14 8 unit manufacturing cost 4.5 VND 6.000.000 5.000.000
15 10,11 time to assemble the table 2 minute 0,5-2 0,5-1
set parts
special tools required for
1-5 1-3
16 10,15 maintenance 3 list
17 5 expected life-span 3.5 year 2-10 4-7
3.000.000- 3.000.000-
18 1 standard price 4 VND 10.000.000 8.000.000
After preparing design and finalizing the concept, we set the final specifications as followed.
Using the final specifications, we tried to figure out the expected cost to make one table (with the
highest price and the lowest price)
We also created competitive benchmarking chart that is based on the needs above. In this table,
the square that has more dots means it has greater satisfaction of customers'need.
We have finished necessary steps to determine figures and criteria for our concept. The final
process is to make a diagram which gives a clear summary for those factors above. This diagram
– House of quality - will help us avoiding error and improving efficiency in constructing the
project.
Significantly relevant
Relevant
Insignificantly relevant
Irrelevant
error table
seat
value height special
length height
in error (from table seat maximu unit time to tools
Relative Importance from ideal (from safe
Phe Vietnam
length value in the seat table surface surface m manufa assemble require expected standard
seat to gap for the total mass bearing SPD
from gap for ground width width thicknes thickne bearing cturing the table d for life-span price decor arch
(Rating 1= low, 5=high) table
seat to
legs
legs to the
ground
s ss weight
weight
cost set parts mainte
surface to the
table table nance
seat)
surface surface)
3 2 3 3
the table set is well-mixed with other
furniture in the house
5,500,
approx 8,100,000
Phe Decor 35 < 0.3 33 < 1.0 75 45 28x25 150x80 2 4 30 150 115 000 5 none
8 VND
VND
3,100,
Engineering Metrics approx 6,000,000
SPD 35.5 < 0.1 32.5 < 0.8 75 50 30x30 150x85 3 2 25-30 100 75 000 1 none
Benchmark 10 VND
VND
1,600,
approx 3,400,000
Vietnamarch 35 < 0.1 31.5 < 0.9 75 50 31x28 150x85 3.5 2 20 90 70 000 1 none
7 VND
VND
VI. Generating Concepts
External Search:
• Lead Users
o benefit from improvement
o innovation source
• Benchmarking
o competitive products
• Experts
o technical experts
o experienced customers
• Patents
o search related inventions
• Literature
o technical journals
o trade literature
Internal Search:
• Suspend judgment
• Generate a lot of ideas
• Infeasible ideas are welcome
• Use graphical and physical media
• Make analogies
• Wish and wonder
• Solve the conflict
• Use related stimuli
• Use unrelated stimuli
• Set quantitative goals
• Use the gallery method
• Trade ideas in a group
We now summary 7 concepts into the two tables below to choose what the best option for customer's
need is. After evaluating from the screening table, three concepts are chosen to continue developing. As
we can see in the concept scoring table, there are six criteria to be considered. The most important one is
fitting in small size space and the least factors are durability and ease of cleaning.
CONCEPT
CONCEPT VARIANTS
SCREENING
1 2 3 4 5 6 Folda 7
Selection Criteri
Drop- Drop- Unseparated mount Free- Foldable ble mounted-to- Dining/Picn
a
leaf leaf ed-to-wall table set leg mounte table wall table ic Table
table table d-to- combine (Reference)
set with wall table d with
with cabine shelf
chairs t
Easy of
+ + - + + + 0
cleaning
Durability + 0 0 - + 0 0
Ease of setting + + + -
0 + 0
up
Fit in small size + + + +
- + 0
house
Manufacturing 0 + 0 -
0 0 0
cost
Light weight - - + 0 - _ 0
PLUSES(+) 4 4 3 2 2 3
SAMES(0) 1 1 2 1 2 2
MINUSES(-) 1 1 1 3 2 1
NET 3 3 2 -1 0 2
RANK 1 2 3 6 5 4
CONTINUE? YES YES YES NO NO NO
In this project, we use the concept of modular to perform the product architecture
Main
tabletop
Table
legs
- Chair
Main
tabletop
Table
legs
Table
- Chair
3. Geometric layout
The figures below are the 3D layouts of the drop-leaf table and the chair from the drop-leaf table
set:
a. Table:
Fixed section
Supported Base
legs Hinged
leaves
b. Chair:
Rail
Seat
Connectors
Rear leg
Front leg
Spindle
4. Incidental interactions
a. Table:
Table
legs
Table
b. Chair
Chair Front Folding Behind Chair
back legs bracket legs seat
One of the most important factors which we have evaluated throughout the development process is
how to build a product that is environmentally friendly. This criterion cannot be met without one of
these two characteristics: Environmentally friendly in production environmentally friendly in use.
Ingredient
Spruce wood Additive compounds Stainless steel 304
65% 20% 15%
b) Ease to reuse and recycle: Both chair and table of our product can be broken down to use with
multiple purposes with suitable device. Customers can follow our instruction notes in boxes.
There are also specific guidelines for recycling plants.
c) Final sketch
X. PROTOTYPE
In this project, we developed the design and development of the foldable dining table by considering the
various phases of product development. The mission statement of the project was defined first to serve as
a guideline during product development phases. To identify customer needs, the project team started by
gathering raw data from customers. After getting the voice of customers, the data was translated in terms
of customer requirements. The relative importance of needs was appropriately allocated to each need on a
scale of 1-10. To build the House of Quality, the team developed a list of metrics for each of the
customer needs to establish the relationship between the needs of the customers and the product
characteristic (in engineering terms). The highest characteristics were weight and space-saving. Therefore
it was concluded that improving these characteristics would lead to customer satisfaction. For concept
generation, the team came up with the seven design concepts. The concept combination table was used
for the systematic exploration of different design concepts. Finally, the concept scoring matrix was used
for concept selection in which concept a (Drop-leaf table set with chairs stored underneath the table)
received the highest score. Therefore, Concept was finally chosen as the best design for the foldable
dining table.
For the design and development of the foldable dining table, the team mainly focused on developing a
product and process plan and conducted the following activities:
• Product architecture.
In the final phase, the foldable dining table were prepared and successfully demonstrated in the
classroom.
APPENDIX
14. What range of price you think is suitable to purchase a fold-up table set?
• 2 million VND – 4 million VND
• 4 million VND – 6 million VND
• 6 million VND – 10 million VND
• 10 million VND
REFERENCES
1. Sieuthiduan.vn. 2020. Diện Tích Nhà Ở Tại Việt Nam Thấp Hơn Nhiều So Với Thế Giới - Công Ty
Cổ Phần Bất Động Sản Thế Kỷ - ĐKKD Số 0101160306 Do Sở Kế Hoạch Và Đầu Tư Thành Phố Hà
Nội Cấp Ngày 20 Tháng 08 Năm 2001. [online] Available at: <http://sieuthiduan.vn/tin-tuc/chi-
tiet/3618/dien-tich-nha-o-tai-viet-nam-thap-hon-nhieu-so-voi-the-gioi>
2. Table, B. and Table, G., 2020. Benefits Of Folding Tables | Nisbets Buying Guides & Articles.
[online] Nisbets.co.uk. Available at: <https://www.nisbets.co.uk/benefitsoffoldingtables>
3. TODAY.com. 2020. This Foldable Desk Is Great For Working From Home — And It's Under $100.
[online] Available at: <https://www.today.com/tmrw/foldable-desk-working-home-under-100-
t177703> .