I.

INTRODUCTION
The chosen position and key points
II. MAIN CONTENT
II.1 Porfolio
II.1a Job specification/Job description
II.1b Documentattion of interview process (test, question, evaluation form, etc.)
II.1c Job offer (date, salary, etc.)
II.1d Evaluation of the process (strengths, weaknesses, improvement)
II.2 Proposed evaluation
II.2a The roles/the importance of that position in the company
II.2b Key elements of employment legislation
II.2c Employee relations
II.2d The impact of Employee relations and employee legislation on the HR decision – making
II.2e Apply the Employee relations and employee legislation into the company
III. CONCLUSION
Summarize key points.
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II.2c Employee relations

 1. The relationship between the employee and the employer:

a. Employees receive salary and bonus according to the agreement:

- Vinamilk always commits to comply with the terms of the labor contract,
especially salary, bonus and benefits. Therefore, employees at Vinamilk are very
satisfied with the company's remuneration. In 2019, the resignation rate of
Vinamilk's employees was only 6.63% (Vinamilk, 2019) - much lower than other
companies in the same industry.

b. Employees receive health benefits under employment law:

- Employees at Vinamilk are insured for accident and health, participate in a

program of periodic health check-ups for employees, and vaccinate against
influenza. Besides, they are also provided with daily meals that ensure nutrition
and food hygiene and safety. In 2015, VINAMILK had 105 employees on
maternity leave and then 100% returned to normal work (Vinamilk Sustainable
Development Report, 2015).

Principles of operating the occupational health and safety system according to international standards .

c. Employees are supported for professional improvement and development:

- Every year, VINAMILK organizes many short-term training courses to improve

the professional knowledge level of employees. Ineffective employees will have
opportunities to learn and develop professionally, or talented employees will
receive training for the future. In 2019, VINAMILK organized 537 training
courses and up to 44 employees were promoted to management (Vinamilk, 2019).

d. Employees are provided with a safe working system:

VINAMILK always gives workers, especially workers at factories and farms, the
safety of working. Develop and issue regulations on labor safety, labor hygiene,
and machine operation. equipment and jobs are at risk of accident, danger, or
toxicity. In addition, Vinamilk also organizes periodic health checks for employees
to ensure their health or to provide prompt treatment if signs of various diseases
are detected. The employee's health is always the top concern of the company.

Successful implementation of PAS 99 integration system certification at Vinamilk 2015

e. All employees are equal and heard:

All discrimination in recruitment, promotion and any human resource decisions is

strictly prohibited. Annually, Vinamilk organizes a survey of employees' opinions
to measure and recognize recognition know and satisfy employees with respect to
the Company's image, working environment, current job, working relationships
and activities. In 2015, the percentage of employees participating in the survey
reached 95.1% and the average employee satisfaction level reached 87.7%.
 Table of results of employee satisfaction
survey 2015

2. Relationship between
employees and
managerial staffs:

Employees and managerial members enjoy the same basic policies and benefits,
irrespective of position, such as number of days off, health care benefits,
occupational safety, etc.

In order to create transparency in salary policies, all salaries of the executive and
executive members have been made public, helping investors understand the
relationship between salaries of previous executives. their responsibilities, their
work, and their achievements.

In particular, in order to achieve quality human resources, Vinamilk has a policy to

support employees to participate in training courses to improve professional
qualifications at home and abroad. The competencies of employees as well as
managers are assessed objectively and fairly.

Specifically, in the last 2 years, Vinamilk has organized many talent training
programs with the participation of more than 100 people, of which 30% have been
promoted to company management level. (Vinamilk 2018)
 II.2e Apply the Employee relations and employee legislation into the
company

The people factor is the most important factor in every company. Whether a
company can thrive depends on the efforts of its employees.

“The company leaders always define people as the decisive factor for all success.
Therefore, the most important strategy for Vinamilk's personnel today is training
and planning to develop a team of human resources who have inherited enough
hearts and abilities, ready for the growth of the company in the future, towards
targets the Top 30 largest dairy companies in the world. "

Ms. Bui Thi Huong - Executive Director of HR of Vinamilk

Thanks to the correct application of employee protection policies according to the

labor law and building relationships among employees, Vinamilk has created an
effective working environment, leading this company to maintain its No. 1 position
in the 100 best places to work in Vietnam (Anphabe 2018).
 1. Regarding labor law:

Vinamilk commits to comply with all regulations on occupational safety with

practical actions such as:

- Fully equipped with labor protection tools and measures to ensure the safety of
workers during the working process.

- Build fire protection equipment systems at all offices and locations and ensure
that 100% of employees are trained in fire prevention and fighting once a year.

- Implement health care programs. In addition to legal health insurance, employees

are also provided with comprehensive health check-ups and accident insurance.
- Vinamilk ensures that the employees of the company enjoy all the rights
prescribed by law as well as absolutely do not use child labor and forced labor. To
be fair, the Collective Labor Agreement is applied to all employees, regardless of
rank.

- In the view of employees, Vinamilk is not only interested in the human resources
of the company, but also interested in the workforce that indirectly works in its
supply chain.
 The signing ceremony of strategic cooperation between DHG PHARMA and VINAMILK

For the labor service provider, Vinamilk required:

• Must sign labor contracts with employees who will participate in Vinamilk's
work.

• Payment of social insurance, trade union organization and other regimes

according to the provisions of law for the employees.

• There is an accident insurance regime for employees 24/24.

2. The relationship between employees and the company

Leadership style; Company culture; Income; Relationship with colleagues; The
nature of work and Training and promotion opportunities and Satisfaction are 6
factors that directly affect the bond between employees and businesses. And at
Vinamilk, all 6 factors have been and are being highly valued and appreciated by
this company.

Leadership style: Managers at Vinamilk always listen to their employees' opinions

about methods to perform their jobs as well as timely support their employees
when they have difficulty at work. Comment box, email or daily exchange with
superiors or Trade Union, meetings with Trade Union representatives are held
monthly, or annual employee meeting ... these recommendations / complaints are
recorded in the Minutes of employee dialogue and be resolved as soon as possible.
In 2018, the whole Company had 0 cases of complaints.

Company culture: In order for the company's culture to develop, Vinamilk strongly
transmits its employees to instill the thoughts and culture of the company, and at
the same time develops policies to reward and discipline fairly, public. In 2018,
Vinamilk strengthened the internal communication segment, with the frequency
and quality of activities significantly increased, with the goal of bringing everyone
closer together, forming a solidarity and sustainability.
The implementation of internal activities is shown in many forms of
communication: Livestream, Youtube, Video Clips, Email newsletter...
Income: This is an essential need of each employee, so Vinamilk always strives to
become the most attractive employer brand in terms of salary, bonus and welfare
for many consecutive years. All employees, including temporary or part-time
employees who have signed labor contracts, are fully entitled to the Company's
welfare policies. In addition, the Company also encourages the working spirit of
the employees with the bonuses based on the performance of the year, the
employee preference shares program (ESOP)...
 Staff satisfaction rate by aspect at Vinamilk 2018

Relationship with colleagues: A good relationship between colleagues will give

employees the desire to come to the company to work. Therefore, Vinamilk always
pays attention to creating a friendly and united working environment, in order to
work together better; promptly handle and remove problems, from which
employees will feel satisfied and want to stick with the company for a long time.

In terms of the nature of work: Vinamilk encourages employees to use and

promote well their skills to fulfill their assigned tasks well and adopt policies to
encourage the promotion of innovative initiatives and useful solutions for the
Company. As a result, they feel satisfied and increase their connection with the
Company.

Training and promotion opportunities: Every year, Vinamilk always has training
plans, in which focus on internal training on professional work and testing. All
employees are evaluated in a comprehensive, efficient, fair and transparent
manner. For example:
- In 2018, Vinamilk continued to assess the Competency of Management:
- May 2018: Review the implementation of the Capacity to improve / develop in
the Capacity Development Action Plan to be developed at the end of 2017.
- December 2018: Organized to assess Competence for Management Level of the
Company, 369/369 Managers assess the capacity and orient the competencies to be
improved / developed in the next assessment period.
- After each training period, Vinamilk selects a number of employees with good
training achievements rewarded in some forms such as: Salary increase, or bonus,
or promotion. Since then, creating a movement to learn and improve knowledge
among employees to create connections with the Company.

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