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PMP® Certification Training: Aligned With PMBOK 6 Edition PMP Exam Pattern
PMP® Certification Training: Aligned With PMBOK 6 Edition PMP Exam Pattern
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK®
Guide) – Sixth Edition. PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
To become a better project manager as the best practices have been included
procured from myriad project managers across the globe.
Increases the success rate of your project as you become more organized.
After paying the examination fee online, PMI® will send an authorization
letter
Exam must be taken within one year of receiving the authorization letter
PMI may randomly choose to send your application for auditing
You need to contact a prometric center to schedule a date for the exam
1. PMP Framework Introduction
Exam Pattern
Out of 200, 25 are considered as pre-test questions (zero marks) and only 175
are scored for the exam result
Grading system is followed to arrive at the result Pass or Fail. Result is based
on the individual grades on each process group.
Grades are
Below proficient
Proficient
Moderately Proficient
Executing 31
Monitoring & Controlling 25
Closing 7
What is a Project?
A project is a temporary endeavour undertaken to create a unique
product, service or result
Projects drive change, enable business value creation and have an initiation context
A project can create:
A product that can be either a component of another item or an end item in itself,
A capability to perform a service or,
A result such as an outcome or document.
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Sixth Edition, Project Management Institute, Inc., 2017, Page 4,6
1. PMP Framework Introduction
Program and Portfolio
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Sixth Edition, Project Management Institute, Inc., 2017, Page 14
1. PMP Framework Introduction
Program and Portfolio
Portfolio Management:
It refers to a collection of projects or programs (may not be necessarily related or
interdependent) and other work that are grouped together to facilitate effective management of
that work to meet strategic business objectives.
Portfolios make value decisions
For example,
Aircraft manufacturer may have business lines such as domestic aircraft manufacturing,
international aircraft manufacturing, warfare aircraft manufacturing etc.
Note: Organizational Project Management (OPM) - Integrates project, program and portfolio
management with organizational enablers to achieve strategic objectives. In other words, do the
right projects and allocate of resources for them
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Sixth Edition, Project Management Institute, Inc., 2017, Page 15-16
1. PMP Framework Introduction
What is Project Management
Scope
Quality
Schedule
Budget
Resources
Risk
1. PMP Framework Introduction
Project vs Operations
Initiating
Planning
Executing
Monitoring and Controlling
Closing
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Sixth Edition, Project Management Institute, Inc., 2017, , Page 18 & Fig 1-5
1. PMP Framework Introduction
10 Knowledge Areas
1996 First 5 9 37
2000 Second 5 9 39
2004 Third 5 9 44
2008 Fourth 5 9 42
2013 Fifth 5 10 47
Tailoring – Is the unique application of project management for a project based on the
project environment and several other factors
An organization may first create its own “Project Management Methodology” based
on available guidelines, frameworks or other methods.
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Sixth Edition, Project Management Institute, Inc., 2017, , Page 28
1. PMP Framework Introduction
Project Business Documents
Usually the project sponsor is accountable for creation and maintenance of these
documents
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Sixth Edition, Project Management Institute, Inc., 2017, , Page 29-34
PMBOK (6th Edition) Project Management Process Map
Project Project Project Project 8. Project 9. Project Project Com- Project Project Project
Knowledge Areas Integration Scope Schedule Cost Quality Resource munications Risk Procurement Stakeholder
management Management management Management Management Management Management Management Management Management
4.1 Develop 13.1 Identify
Project Charter Stakeholders
Initiating
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
PMP Certification Training
Lesson 2 : Project Environment and Role of PM
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
Organizational
Process Assets
(OPA)
Enterprise
Organizational
Environmental
systems
Factors (EEF)
PM authority: N(little/none), L(low), M(low to moderate), H(moderate to high), T(high to total), X(mixed)
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) Sixth Edition, Project Management Institute, Inc., 2017, Table 2-1 Page 47
2. Project Environment and Role of PM
Organizational Process Assets
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) -Sixth Edition, Project Management Institute, Inc., 2017, Page 38,39
2. Project Environment and Role of PM
Organizational Systems
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) -Sixth Edition, Project Management Institute, Inc., 2017, Page 42
2. Project Environment and Role of PM
PMO Office
Supportive
Roles of
Controlling
PMO
Directive
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) -Sixth Edition, Project Management Institute, Inc., 2017, Page 48
2. Project Environment and Role of PM
Role of Project Manager
Responsible for the team’s outputs should have project and technical
management knowledge and skills
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) -Sixth Edition, Project Management Institute, Inc., 2017, Page 53-57
2. Project Environment and Role of PM
Role of Project Manager
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) -Sixth Edition, Project Management Institute, Inc., 2017, Page 67,68
PMP Certification Training
Lesson 3: Overview of Tools and Techniques
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
Communications skills - 2
Ungrouped - 60
Total 132
Project Management Institute, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) -Sixth Edition, Project Management Institute, Inc., 2017, Page 686
3. Overview of Tools & Techniques
Tools and Techniques Brief Explanations
Technique Brief explanation`
Facilitation Facilitation results in buy-in’s and decisions, focus groups are more
Focus groups informal, though both methods use a moderator. One type of
facilitation is facilitation workshops in which specific method like QFD
(with VOC), JAD or Epics/user-stories are used.
Inspection Test inspection and planning (part of quality planning) results in creation
Testing/product of Test and evaluation documents (in Manage Quality, these are sort of
evaluations tests and checklists) which are used in quality control (and may be
Test inspection and revised in this process) for inspection and testing/product evaluations.
planning Inspection is a review (including defect verification) whereas
testing/product evaluations is about finding errors through structured
investigation.
3. Overview of Tools & Techniques
Tools and Techniques Brief Explanations
Stakeholder analysis Stakeholder analysis includes position, role, attitudes, interest stakes
Stakeholder (interest, ownership, rights, knowledge contribution) whereas
mapping stakeholder mapping is about categorization, power/interest and
other grids and the cube (bubble chart)
3. Overview of Tools & Techniques
Tools and Techniques Brief Explanations
Influence diagram Influence diagram for is for identifying risks by analyzing a process,
Context diagram
Matrix diagram is used in quality management by comparing sets of
Matrix diagram data to derive conclusions.
3. Overview of Tools & Techniques
Data Gathering Techniques
Brainstorming:
This technique is used to identify a list of ideas. It is conducted in a group environment and is led
by a facilitator. Brainstorming comprises two parts: idea generation and analysis. Brainstorming
can be used to gather data and solutions or ideas from stakeholders, subject matter experts, and
team members.
Interviews :
An interview is a formal or informal approach to elicit information from stakeholders by talking to
them directly. It is typically performed by asking prepared and spontaneous questions and
recording the responses. Interviews are often conducted on an individual basis between an
interviewer and an interviewee, but may involve multiple interviewers and/or multiple
interviewees. Interviewing experienced project participants, sponsors, other executives, and
subject matter experts can aid in identifying and defining the features and functions of the
desired product deliverables. Interviews are also useful for obtaining confidential information.
3. Overview of Tools & Techniques
Data Gathering Techniques
Focus groups:
Focus groups bring together prequalified stakeholders and subject matter experts to learn
about their expectations and attitudes about a proposed product, service, or result. A
trained moderator guides the group through an interactive discussion designed to be more
conversational than a one-on-one interview
Benchmarking:
Document analysis:
Document analysis consists of reviewing and assessing any relevant documented
information. In this process, document analysis is used to elicit requirements by analyzing
existing documentation and identifying information relevant to the requirements. There is a
wide range of documents that may be analyzed to help elicit relevant requirements.
3. Overview of Tools & Techniques
Data Analysis Techniques
Process analysis:
Process analysis identifies opportunities for process improvements. This analysis also
examines problems, constraints, and non-value-added activities that occur during a
process.
Active listening:
Techniques of active listening involve acknowledging, clarifying and confirming,
understanding and removing barriers that adversely affect comprehension.
Facilitation:
Facilitation is the ability to effectively guide a group event to a successful decision, solution,
or conclusion. A facilitator ensures that there is effective participation, that participants
achieve a mutual understanding, that all contributions are considered, that conclusions or
results have full buy-in according to the decision process established for the project, and that
the actions and agreements achieved are appropriately dealt with afterward effectively guide
a group to a successful decision, solution, or conclusion.
3. Overview of Tools & Techniques
Interpersonal & Team Skills
Leadership:
Leadership skills involve the ability to guide, motivate, and direct a team. These skills may
include demonstrating essential capabilities such as negotiation, resilience, communication,
problem solving, critical thinking, and interpersonal skills. Projects are becoming increasingly
more complicated with more and more businesses executing their strategy through projects.
Project management is more than just working with numbers, templates, charts, graphs, and
computing systems. A common denominator in all projects is people. People can be counted,
but they are not numbers
Networking:
Networking is interacting with others to exchange information and develop contacts.
Networks provide project managers and their teams with access to informal organizations to
solve problems, influence actions of their stakeholders, and increase stakeholder support for
the work and outcomes of the project, thus improving performance.
3. Overview of Tools & Techniques
Interpersonal & Team Skills
Political awareness:
Political awareness helps the project manager to plan communications based on the project
environment as well as the organization’s political environment. Political awareness concerns the
recognition of power relationships, both formal and informal, and also the willingness to operate
within these structures. An understanding of the strategies of the organization, knowing who wields
power and influence in this arena, and developing an ability to communicate with these
stakeholders are all aspects of political awareness.
Cultural awareness:
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
The other nine knowledge areas involve detailed work in a specific area.
Project Cost Management deals only with how to manage cost in a project.
A new resource added to the project may require changes in cost or schedule or both.
Examples: Examples:
• Murder board • Linear Programming
• Peer review • Goal Programming
• Scoring models • Integer Programming
• Economic models
• Benefit compared to cost
4. Project Integration Management
Project Selection Methods
The need for Project Integration Management is necessary in situations where individual processes
interact. For example, a cost estimate needed for a contingency plan involves integrating the
processes in the Project Cost, Time, and Risk Management Knowledge Areas
The project deliverables may also need integrating with ongoing operations of the performing
organization, the requesting organization, and with the long-term strategic planning that takes
future problems and opportunities into consideration.
Project Integration Management also includes the activities needed to manage project documents
to ensure consistency with the project management plan and product, service, or capability
deliverables
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
4. Project Integration Management
Processes in Project Integration Management
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 75
4. Project Integration Management
Process : Develop Project Charter
Business case
The business justification for the project
Situational analysis with one of the criteria - required, desired, optional
Alternatives or options - do nothing, do the minimum work possible, do more than the
minimum
Economic analysis and evaluations
Risks, constraints, assumptions
Recommendations and other sections
EEF include all issues, conditions, situations and circumstances that can influence the
project in positive or negative manner
EEF may be because of market conditions or may exist within the organization
4. Project Integration Management
Process : Develop Project Charter – Inputs
Plans
Procedures
Guidelines
Expert judgment - the knowledge derived from qualified sources (subject matter experts,
for example) about similar projects, industry, application area (finance, HR, etc.)
Data gathering
Meetings – with project stakeholders to develop approach or details, or for project kick-off
(Usually at start of planning, but for large projects - at start of execution ), sprint/iteration
planning, scrum daily stand-up and retrospectives, steering committee, etc.
4. Project Integration Management
Process : Develop Project Charter – Tools & Techniques
Key concepts
Additional responsibilities of PM
Hybrid methodologies
4. Project Integration Management
Tailoring Considerations and Agile
Tailoring considerations
Project lifecycle & development life cycle
Management approach
Knowledge management
Change & governance
Lessons learned
Benefits
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
Project Scope Management includes the processes required to ensure that a project
comprises all and only the work required to complete the project successfully
Definition taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition,
Project Management Institute, Inc., 2017 Page 129
5. Project Scope Management
Project Scope Management Activities
Project Scope Management deals with managing both the product scope ,and project scope.
*Definitions taken from the Glossary of the Project Management Institute , A Guide to the Project Management Body of Knowledge , (PMBOK' Guide) - Sixth Edition.
Project Management Institute , Inc., 2017, Page , 131
5. Project Scope Management
Work Breakdown Structure (WBS)
The Work Breakdown Structure reflects the scope baseline of the entire project.
Deliverables not incorporated in WBS will not be a part of the project.
5. Project Scope Management
Work Breakdown Structure (WBS)
• The WBS is prepared by understanding the scope and leads to team buy-in.
• The WBS breaks the, high-level deliverables of the project into
smaller manageable pieces called work packages.
• The process of breaking: the ~overall project deliverables into
smaller pieces is called deco1mpositiion.
• During decomposition, ensure that each level is complete and
includes all the work in the project before decomposing further.
• Decomposition should be done until the lowest level deliverable
cannot be logically sub-divided further.
• WBS is all “deliverable-oriented” decomposition and should contain
only deliverables and not activities.
• WBS is part of Project Scope Baseline, along with the Project Scope
Statement and WBS Dictionary.
A hierarchical decomposition of the total scope of work to be carried out by the project team
to accomplish the project objectives and create the required deliverables
A typical software development project would have various activities. Each of these translates into a
high-level deliverable and can be further subdivided into smaller activities that are more predictable.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 161
5. Project Scope Management
Key Terms
A hierarchical decomposition of the total scope of work to be carried out by the project team
to accomplish the project objectives and create the required deliverables
WBS Dictionary
A document that provides detailed deliverable, activity, and schedule information about
each component in the Work Breakdown Structure
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 161
5. Project Scope Management
Key Terms
The project scope statement is the description of the project scope, major deliverables,
assumptions and constraints
Control Account
A management control point where scope, budget, actual cost, and schedule are integrated
and compared to earned value for performance measurement
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 161
5. Project Scope Management
WBS: Example
Warranty
Prototype WP 3.2 WP 4.2
Sheet
6 Processes in Project Scope Management
Project Project Project Project 8. Project 9. Project Project Com- Project Project Project
Knowledge Areas Integration Scope Schedule Cost Quality Resource munications Risk Procurement Stakeholder
management Management management Management Management Management Management Management Management Management
4.1 Develop 13.1 Identify
Project Charter Stakeholders
Initiating
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
5. Project Scope Management
Plan Scope Management
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 134
5. Project Scope Management
Collect Requirements
PROJECT SCOPE MANAGEMENT
Inputs
Project Management
Project Charter Plan
Project Management
Plan Collect Requirements Output
Project Documents Requirements
Tools and Techniques Documentation
Business Documents
Requirements
Agreements Expert judegment Decision Making Traceability Matrix
Enterprise
Environmental factors Data Gathering Context Diagram
Legend
Organizational Input
Data Representation Data Analysis
Process assets Output
Interpersonal and Tools & Techniques
Prototypes Initiating Process
Team Skills
Fig 5.4: Collect Requirement: Inputs, Tools & Techniques and Outputs
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 138
5. Project Scope Management
Group Creativity Techniques
Requirements gathering has several techniques to ensure a solid understanding of the projects functionality.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 142 , 144
5. Project Scope Management
Group Creativity Techniques
Brainstorming
Affinity Diagram
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 142,144
5. Project Scope Management
Group Creativity Techniques
Brainstorming
Affinity Diagram
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 142,144
5. Project Scope Management
Group Creativity Techniques
Brainstorming
Affinity Diagram
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 142,144
5. Project Scope Management
Group Creativity Techniques
Brainstorming
Affinity Diagram
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 142,144
5. Project Scope Management
Group Creativity Techniques
Brainstorming
Affinity Diagram
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 142,144
5. Project Scope Management
Group Creativity Techniques
Brainstorming
Affinity Diagram
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 142,144
5. Project Scope Management
Group Decision Making Techniques
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 119,144
5. Project Scope Management
Group Decision Making Techniques
It is a decision that is reached with support from more than 50% of the members
of the group.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 119,144
5. Project Scope Management
Group Decision Making Techniques
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 119,144
5. Project Scope Management
Group Decision Making Techniques
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 119,144
5. Project Scope Management
Requirements Traceability Matrix
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 150
5. Project Scope Management
Create WBS
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 156
5. Project Scope Management
Validate Scope
Validate Scope is the process of formalizing acceptance of the completed project deliverables.
• It involves reviewing deliverables with the customer or sponsor to ensure they are completed
satisfactorily and obtain formal acceptance.
• Control quality is primarily concerned with correctness of the deliverables and meeting the quality
requirements specified for the deliverables.
• Control quality is performed before scope validation, but these two processes can be performed in
parallel as well.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 163
5. Project Scope Management
Validate Scope
Fig 5.15: Validate Scope: Inputs, Tools & Techniques and Outputs
Legend
Input
Output
Tools & Techniques
Monitoring & Controlling
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 163
5. Project Scope Management
Control Scope
Fig 5.17: Validate Scope: Inputs, Tools & Techniques and Outputs
Legend
Input
Output
Tools & Techniques
Monitoring & Controlling
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 167
5. Project Scope Management
Important Outputs
Accepted Deliverables
These are deliverables that have been verified and are ready for validation against the project
scope at which point they are accepted.
Change Requests
When validating project scope, new requirements might be discovered, for example, adding an
email notification when a password is changed.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017, Glossary
5. Project Scope Management
Data-Information-Knowledge-Wisdom
The PMI® emphasizes managing project knowledge as an important technique throughout all processes.
Existing knowledge and new knowledge are represented as Project Performance Data, which acts as
an input to a process and, in turn, produces an output of Project Performance Information.
5. Project Scope Management
Data-Information-Knowledge-Wisdom
5. Project Scope Management
Key Concepts
In agile lifecycle, high priority items from product backlog are worked in an iteration.
Processes in each iteration: collect requirements, define scope & create WBS,
validate scope & control scope.
In predictive lifecycle, collect requirements, define scope & create WBS are done
once and later only in case of changes. Validate scope done for each
deliverable/phase review & control scope will be ongoing.
Tailoring considerations
Knowledge & requirements management related systems & their reuse
Validation & control procedures
Development approach - predictive/iterative & incremental/agile/hybrid etc.
Stability of requirements - lean/agile approach if unstable requirements
Governance - audit, policies, etc.
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
Activities
Planned dates
Dependencies
Constraints
! Schedule management plan defines how schedule contingencies will be reported and assessed.
Definition taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition,
Project Management Institute, Inc., 2017, Page 173
6. Project Schedule Management
Project Schedule Management Activities
6. Project Schedule Management
Project Schedule
6. Project Schedule Management
Gantt Chart
6. Project Schedule Management
Gantt Chart Relationships
Project activities are related to each other. The relationships among project activities can be classified as follows:
! Charts are generally laid out with finish-start and then time/resources are adjusted by changing
the relationship of tasks (start-start, finish-finish, start-finish)
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017, Page 190
6. Project Schedule Management
Gantt Chart Relationships
Finish to Start
An activity that cannot be started until its predecessor is completed. For example, the
foundation for a building cannot be poured until it has been excavated.
Finish to Finish
An activity must finish before the next activity can finish. For example, an old system
must be retired before a new system can go into production.
Start to Start
An activity must start before the next activity can start. For example, the project request
must be submitted before work can start on the project charter.
Start to Finish
An activity must start before the next activity can finish. For example, billing for a service
must be started until the service task can be finished.
6. Project Schedule Management
Gantt Chart: Dependencies
Dependency suggests that the project activities are interdependent. Dependencies can be classified as follows:
Classification 1
Mandatory These dependencies are inherent in the nature of the work and cannot be passed by.
Dependencies Example: The foundation of a civil structure must be la id before working on pillars and slabs.
Discretionary These dependencies are based on the preference of the team and can be changed if required.
Dependencies Example: Painting activities can be started only after all the electrical and plumbing work is done.
Classification 1
External These dependencies involve an external entity that may impact the project.
Dependencies Example: Approval by a government authority for the structural design of a building.
Internal
These dependencies are within the control of project team.
Dependencies
Example: Commencement of the slab work depends on the availability of ready-mix concrete.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017, Page 191
6. Project Schedule Management
Network Diagram:
6. Project Schedule Management
Network Diagram: Example
6. Project Schedule Management
Key Terms
Leads and Lags
A successor activity is said to have a lead when it can start before the predecessor.
Example: Activity 8 can start 2 days before the completion of activity A.
A successor activity is said to have a lag when it needs to be delayed with respect to the predecessor.
Example: Activity B can start 2 days after activity A is completed.
Analogous Estimating
This estimating is based on data from previous projects (or activities). For example, if the last 5 similar
projects took 6 months, the current project will also take 6 months.
Definition taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition,
Project Management Institute, Inc., 2017, Page 192
6. Project Schedule Management
Key Terms
Parametric Estimating
This uses a mathematical model to calculate projected times for an activity based on historical records
from the previous projects and other information.
Effort
Effort is the total amount of work required to complete the activity.
Duration
Duration is the calendar (elapsed) time required to complete an activity.
Example: An activity requires 10 people to work for 5 days; total effort is SO person days~ and duration
is 5 days.
Decomposition
Decomposition is the technique of breaking a task into smaller pieces.
Note: Decomposition should continue until there is no further value from decomposing the task
further or until it can be estimated accurately.
*Definition taken from the Glossary of the Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition,
Project Management Institute, Inc., 2017, Page 200 and 201
6 Processes in Project Schedule Management
Project Project Project Project 8. Project 9. Project Project Com- Project Project Project
Knowledge Areas Integration Scope Schedule Cost Quality Resource munications Risk Procurement Stakeholder
management Management management Management Management Management Management Management Management Management
4.1 Develop 13.1 Identify
Project Charter Stakeholders
Initiating
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
6. Project Schedule Management
Define Activities
“Define Activities is the process of identifying and documenting the specific actions to be performed to
produce the project deliverables." It belongs to the Planning Process Group.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 173
6. Project Schedule Management
Sequence Activities
“Sequence Activities is the process of identifying and documenting relationships among the project
activities.'' It belongs to the Planning Process Group.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 187
6. Project Schedule Management
Estimate Activity Durations
Fig 6.12: Estimate Activity Durations: Inputs, Tools & Techniques and Outputs
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 195
6. Project Schedule Management
Develop Schedule
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 205
6. Project Schedule Management
Schedule Network Analysis
6. Project Schedule Management
Program Evaluation and review Technique (PERT)
6. Project Schedule Management
PERT: Example
6. Project Schedule Management
Critical Path Method
6. Project Schedule Management
Calculation of Float
6. Project Schedule Management
Calculation of Float
6. Project Schedule Management
Critical Path : Example
6. Project Schedule Management
Schedule Compression
6. Project Schedule Management
Schedule Compression: Example
6. Project Schedule Management
Impact of Schedule Compression
6. Project Schedule Management
Other Scheduling Techniques
6. Project Schedule Management
Other Scheduling Techniques
6. Project Schedule Management
Control Schedule
“Control Schedule is the process of monitoring the status of project activities to update project
progress and manage changes to the schedule baseline to achieve the plan." It is part of the
Monitoring and Controlling Process Group.
PROJECT SCHEDULE MANAGEMENT Output
Input
Work Performance
Project Management Information
Plan Control Schedule Schedule Forecasts
Project Documents Change Requests
Work Performance Tools and Techniques
Project Management
Data Plan Updates
Data Analysis Critical Path Method
Organizational Process Project Documents
Assets Project Management Updates
Resource Optimization
Information Systems
Legend Leads and Lags Schedule Compression
Input
Output
Tools & Techniques Fig 6.8: Control Schedule: Inputs, Tools & Techniques and Outputs
Planning Process
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 222
6. Project Schedule Management
Key Takeaways
6. Project Schedule Management
Trends and Emerging Practices
Key concepts
On-demand scheduling: Kanban theory of constraints & pull system from lean
manufacturing, limit work in progress to balance demand with delivery
capacity, pull work from backlog or queue and do as soon as resources are
available, tasks similar in size as in operations
6. Project Schedule Management
Tailoring Considerations and Agile
Tailoring considerations
Lifecycle approach
Resource availability
Project dimensions
Technology support
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
7. Project Cost Management
Plan Cost Management
Plan Cost Management is the process of defining how the project costs will be
estimated, budgeted, managed, monitored, and controlled.
7. Project Cost Management
Plan Cost Management
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 235
7. Project Cost Management
Estimate Costs
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 240
7. Project Cost Management
Determine Budget
An understanding of how to determine a project budget is important for the PMP exam.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 248
7. Project Cost Management
Control Cost
Control Costs is the process of monitoring the status of the project to update
the project costs and managing changes to the cost baseline.
7. Project Cost Management
Control Cost
Business scenario based questions on project cost control can be expected in the exam.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 257
7. Project Cost Management
Earned Value
7. Project Cost Management
Earned Value Management
Tailoring considerations
Knowledge management (project management financial database)
Estimating & budgeting policies
EVM
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
*Quality is the degree to which a set of inherent characteristics fulfill requirements (ISO 9000).
8. Project Quality Management
Quality-related Terms
8. Project Quality Management
Optimal Level of Quality
8. Project Quality Management
Optimal Level of Quality: Example
8. Project Quality Management
Quality Management
8. Project Quality Management
Quality Activities: Comparison
8. Project Quality Management
Quality Management: Example
8. Project Quality Management
Quality Management Concepts
8. Project Quality Management
Cost of Quality
3 Processes in Project Quality Management
Project Project Project Project 8. Project 9. Project Project Com- Project Project Project
Knowledge Areas Integration Scope Schedule Cost Quality Resource munications Risk Procurement Stakeholder
management Management management Management Management Management Management Management Management Management
4.1 Develop 13.1 Identify
Project Charter Stakeholders
Initiating
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
8. Project Quality Management
Plan Quality Management
Plan Quality Management is the process of identifying quality requirements and/or standards
for the project and its deliverables, and documenting how the project wi ll demonstrate
compliance with relevant quality requirements.
8. Project Quality Management
Plan Quality Management
An understanding of planning quality management may be useful while answering the exam.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 ,Page 277
8. Project Quality Management
Manage Quality
8. Project Quality Management
Manage Quality
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 ,Page 288
8. Project Quality Management
Control Quality
Control Quality is the process of monitoring and recording results of executing the
quality activities to assess performance and recommend necessary changes.
8. Project Quality Management
Control Quality
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 298
8. Project Quality Management
Business Scenario: Problem
8. Project Quality Management
Business Scenario: Solution
8. Project Quality Management
Seven Basic Quality Tools
8. Project Quality Management
Control Charts
8. Project Quality Management
Control Charts
8. Project Quality Management
Cause and Effect Diagram
8. Project Quality Management
Cause and Effect Diagram
8. Project Quality Management
Cause and Effect Diagram
8. Project Quality Management
Flowchart
8. Project Quality Management
Histogram
8. Project Quality Management
Pareto Diagram
8. Project Quality Management
Pareto Diagram
8. Project Quality Management
Check Sheets
8. Project Quality Management
Scatter Diagram
8. Project Quality Management
Six Sigma
8. Project Quality Management
Six Sigma: Example
8. Project Quality Management
Key Takeaways
PMP Certification Training
Lesson 9 : Project Resource Management
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
9. Project Resource Management
Plan Resource Management
''Plan Resource Management is the process of identifying and documenting project roles,
responsibilities, required skills, reporting relationships, and creating a staff management plan.
9. Project Resource Management
Legend
Input
Output
Fig 9.2: Plan Resource management: Inputs, Tools & Techniques and Outputs Tools & Techniques
Planning Process
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 ,Page 312
9. Project Resource Management
Organization Charts and Roles Descriptions
Project
Manager
Administrative
Assistant
Development Quality
Team Lead Team Lead
9. Project Resource Management
Responsibility Assignment Matrix
9. Project Resource Management
Responsibility Assignment Matrix
9. Project Resource Management
Resource Histogram
9. Project Resource Management
Estimate Activity Resource
“Estimate Activity Resources is the process of estimating team resources and the type and quantities
Of materials, equipment, and supplies necessary to perform project work." This process belongs to the
Planning Process Group.
9. Project Resource Management
Acquire Resource
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 ,Page 328
9. Project Resource Management
Manager Project Team
“Manage project team is the process of tracking team member performance, providing feedback,
resolving issues, and managing team changes to optimize project performance.” This process belongs
to the Executing Process Group.
9. Project Resource Management
Control Resource
Questions that test a project manager’s role in developing a project team can be expected in the exam.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 ,Page 336
9. Project Resource Management
Team Dynamics
9. Project Resource Management
Conflict Management
9. Project Resource Management
Conflict Management
9. Project Resource Management
Conflict Resolution Techniques
9. Project Resource Management
Business Scenario: Problem
9. Project Resource Management
Business Scenario : Solution
9. Project Resource Management
Powers of the Project Manger
9. Project Resource Management
Business Scenario: Problem
9. Project Resource Management
Business Scenario : Solution
9. Project Resource Management
Organization Theories
9. Project Resource Management
Organization Theories
9. Project Resource Management
Organization Theories
9. Project Resource Management
Organization Theories
9. Project Resource Management
Leadership Styles
9. Project Resource Management
Leadership Styles
9. Project Resource Management
Mckinsey’s 7-S Framework
9. Project Resource Management
Key Takeaways
9. Project Resource Management
Key Takeaways
PMP Certification Training
Lesson 10 : Project Communication Management
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
*Project Communications Management includes the processes necessary to ensure that the
information needs of the project and its stakeholders are met through development of
artifacts and implementation of activities designed to achieve effective information exchange.
3 Processes in 10. Project Communications Management
Project Project Project Project 8. Project 9. Project Project Com- Project Project Project
Knowledge Areas Integration Scope Schedule Cost Quality Resource munications Risk Procurement Stakeholder
management Management management Management Management Management Management Management Management Management
4.1 Develop 13.1 Identify
Project Charter Stakeholders
Initiating
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
10. Project Communications Management
10. Project Communications Management
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 366
10. Project Communications Management
Business Scenario: Problem
10. Project Communications Management
Business Scenario: Solution
10. Project Communications Management
Manage Communications
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 ,Page 379
10. Project Communications Management
Monitor Communications
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 ,Page 388
10. Project Communications Management
Monitor Communications
Output
Inputs Monitor Communications
Work Performance
Project Information
Management Plan Tools and Techniques Change Requests
Project Documents Project Management
Project Plan Updates
Work Performance Data
Expert Information
Data Analysis Project Documents
Enterprise Environmental Judgement Management
Factors System Updates
Organizational Process
Assets Interpersonal and Team
Meetings
Skills Legend
Input
Output
Tools & Techniques
Fig 10.7: Monitor Communications: Inputs, Tools & Techniques and Outputs
Monitoring & Controlling
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 388
10. Project Communications Management
Business Scenario:Problem
10. Project Communications Management
Business Scenario: Solution
10. Project Communications Management
Key Concepts
PMP Certification Training
Lesson 11: Project Risk Management
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
11. Project Risk Management
Project Risk Management
Legend
Input
Output
Fig 11.2: Plan Risk Management: Inputs, Tools & Techniques and Outputs Tools & Techniques
Planning Process
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 401
11. Project Risk Management
Risk Impact Scale : Example
11. Project Risk Management
Identify Risks
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 409
11. Project Risk Management
Perform Qualitative Risk Analysis
Concept based questions on qualitative risk analysis can be expected in the exam.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 419
11. Project Risk Management
Probability and Impact Matrix : Example
11. Project Risk Management
Perform Quantitative Risk Analysis
Concept based questions on qualitative risk analysis can be expected in the exam.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 428
11. Project Risk Management
Plan Risk Responses
Residual risks are those that remain after the risk responses were implemented.
Secondary risks arise out of implementing risk responses.
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 437
11. Project Risk Management
Implement Risk Response
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 449
11. Project Risk Management
Monitor Risks
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 453
11. Project Risk Management
Key Points
PMP Certification Training
Lesson 12 : Project Procurement Management
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
12. Project Procurement Management
Plan Procurement Management
Output
Procurement
Input Management Plan
PROJECT PROCUREMENT MANAGEMENT
Procurement Strategy
Project Charter
Plan Procurement Bid Documents
Business Documents
Management Procurement Statement
Project Management Plan
of Work
Project Documents Tools and Techniques Source Selection Criteria
Organizational Project Make or Buy Decisions
Assets Expert Judegment Data Gathering
Independent Cost
Enterprise Source Selection
Data Analysis Meetings Estimates
Environmental Factors Analysis
Change Requests
Legend Project Document
Input Fig 11.16: Plan Procurement Management: Inputs, Tools & Techniques and Outputs
Updates
Output
Tools & Techniques Organizational Process
Planning Process assets
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 466
12. Project Procurement Management
Conduct Procurements
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 ,Page 482
12. Project Procurement Management
Conduct Procurements
Inputs Output
Project PROJECT PROCUREMENT MANAGEMENT Closed Procurements
Management Plan Work Performance
Information
Project Documents
Procurement
Agreements Control Procurements
Documentation
Procurement Change Requests
Documentation
Tools and Techniques Project Management Plan
Approved Change Requests Updates
Expert Claims
Work Performance Data Data Analysis Project document Updates
Judgement administration
Enterprise Environmental Organizational Process
Inspection Audits
Factors Assets Updates
Organizational Process Fig 12.6: Control Procurements: Inputs, Tools & Techniques and Outputs Legend
Assets Input
Output
Tools & Techniques
Monitoring & Controlling
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 453
12. Project Procurement Management
Key Points
12. Project Procurement Management
Trends and Emerging Practices
Advances in tools (online, BIM building information model which is now mandated in engineering
to save time & money and to reduce claims)
Changing contracting process (megaprojects - contractors work closely with client to get discounts
& use International forms)
Logistics & supply chain management - time dependency based on industry, backup resources,
minimum purchase from local vendors
Technology & stakeholder relations (scrutiny of public funded projects, webcams at sites showing
progress, storing of video data for claims)
Trial engagements (work on paid basis initially, evaluate before contract commitment, while work
progresses)
12. Project Procurement Management
Considerations for Tailoring and Agile
Tailoring considerations
Procurement complexity
Location
Availability of contractors
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
A *Stakeholder is an individual, group, or organization who may affect, be affected by, or perceive itself
to be affected by a decision, activity, or outcome of a project, program, or portfolio.
13. Project Stakeholder Management
Stakeholders : Examples
13. Project Stakeholder Management
Stakeholders Analysis
13. Project Stakeholder Management
Classification Models for Stakeholders Analysis
13. Project Stakeholder Management
Classification Models for Stakeholders Analysis
13. Project Stakeholder Management
Stakeholder Engagement Assessment Matrix
13. Project Stakeholder Management
Stakeholder Engagement Assessment Matrix
13. Project Stakeholder Management
Stakeholder Management Skills
13. Project Stakeholder Management
Stakeholder Management Skills
13. Project Stakeholder Management
Processes
4 Processes in Project Stakeholder Management
Project Project Project Project 8. Project 9. Project Project Com- Project Project Project
Knowledge Areas Integration Scope Schedule Cost Quality Resource munications Risk Procurement Stakeholder
management Management management Management Management Management Management Management Management Management
4.1 Develop 13.1 Identify
Project Charter Stakeholders
Initiating
4.2 Develop 5.1 Plan Scope 6.1 Plan 7.1 Plan Cost 8.1 Plan Quality 9.1 Plan 10.1 Plan 11.1 Plan Risk 12.1 Plan 13.2 Plan
Project 5.2 Collect Schedule Management Management Resource Communications Management Procurement Stakeholder
management Requirements Management 7.2 Estimate Management Management 11.2 Identify Management Engagement
Project Management Process Groups
Plan 5.3 Define Scope 6.2 Define Costs 9.2 Estimate Risks
5.4 Create WBS Activities 7.3 Determine Activity 11.3 Perform
6.3 Sequence Budget Resources Qualitative Risk
Planning Activities Analysis
6.4 Estimate 11.4 Perform
Activity Quantitative Risk
durations Analysis
6.5 Develop 11.5 Plan Risk
Schedule Response
4.3 Direct and 8.2 Manage 9.3 Acquire 10.2 Manage 11.6 Implement 12.2 Conduct 13.3 Manage
Manage Project Quality Resources Communications Risk Response Procurement Stakeholder
Work 9.4 Develop Engagement
Executing 4.4 Manage Team
Project 9.5 Manage
Knowledge Team
4.5 Monitor and 5.5 Validate 6.6 Control 7.4 Control Costs 8.3 Control 9.6 Control 10.3 Monitor 11.7 Monitor 12.3 Control 13.4 Monitor
Monitoring Control Project Scope Schedule Quality Resource Communications Risks Procurements Stakeholder
Work 5.6 Control Engagement
and 4.6 Perform Scope
Controlling Integrated
Change Control
4.7 Close Project
or Phase
Closing
13. Project Stakeholder Management
Identify Stakeholders
Identify Stakeholders is the process of identi1fying project stakeholder regularly and analyzing and
documenting relevant information regarding their interests. involvement, interdependencies, influence,
and potential impact on project success.
13. Project Stakeholder Management
Identify Stakeholders
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 507
13. Project Stakeholder Management
Plan Stakeholder Engagement
Plan Stakeholder Engagement is the process of developing approaches to involve project stakeholders
based on their needs, expectations, interests, and potential impact on the project.
13. Project Stakeholder Management
Plan Stakeholder Engagement
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 516
13. Project Stakeholder Management
Manage Stakeholder Engagement
Manage Stakeholder Engagement is the process of communicating and working with stakeholders
to meet their needs and expectations, address issues, and foster appropriate stakeholder involvement.
13. Project Stakeholder Management
Manage Stakeholder Engagement
Fig 13.7: Manage Stakeholder Engagement: Inputs, Tools & Techniques and Outputs
Legend
Input
Output
Tools & Techniques
Executing Process
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 ,Page 523
13. Project Stakeholder Management
Monitor Stakeholder Engagement
Monitor Stakeholder Engagement is the process of monitoring project stakeholder relationships and
tailoring strategies for engaging stakeholders through modification of engagement strategies and plans.
Project Management
13. Project Stakeholder Management
Monitor Stakeholder Engagement
Project Management Institute, A Guide to the Project Management Body of Knowledge,(PMBOK® Guide)- Sixth Edition, Project Management Institute, Inc., 2017 Page 530
13. Project Stakeholder Management
Key Points
13. Project Stakeholder Management
Key Concepts, Trends & Emerging Practices
Key concepts
Identify all stakeholders
Involve all team members in stakeholder engagement
Review stakeholders along with risks
Consult/co-create with key stakeholders
Value of positive & negative stakeholder engagements
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK® Guide) – Sixth Edition.
PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.
Agile - features are estimated but resources and time are fixed. It is about
delivering value to customer.
Scope
Time
Agile
Predictive
Agile (Adaptive) Development Life Cycle
Overall scope is derived at start and called product vision but this can
significantly change Scope can change here due to frequent customer
feedback
Example:
As a manager, I want to collate feedback so that I can
deliver performance reports.
Usable
increment
Sprint backlog
Sprint
Product backlog The Scrum process
End of PMP® Certification Training
This Course is based on the Project Management Institute, A Guide to the Project Management of Knowledge (PMBOK®
Guide) – Sixth Edition. PMP, PMI and PMBOK are registered trade marks of the Project Management Institute, Inc.