2019 4th International Conference on Recent Trends on Electronics, Information, Communication & Technology (RTEICT-2019), MAY 17th &

18th 2019

Automated Package Delivery Accepting System -

Smart Freight Box
Santosh Kumar S Hemanth D Dwneeth S
Department of Electronics & Department of Electronics & Department of Electronics &
Communication, Sri Venkateshwara Communication, Sri Venkateshwara Communication, , Sri Venkateshwara
College of Engineering College of Engineering College of Engineering
Bengaluru, India Bengaluru, India Bengaluru, India
reachsun@gmail.com hemanthd177@gmail.com dg.13061997@gmail.com

Dilip K Divyatej A
Department of Electronics & Department of Electronics &
Communication, Sri Venkateshwara Communication, Sri Venkateshwara
College of Engineering College of Engineering
Bengaluru, India Bengaluru, India
dilip.kp54@gmail.com divyatej96@gmail.com

Abstract— Present life style of the people makes them to get
things done in easier and smart way. People tend more towards
the comfortable and luxurious life style. As the result, they are
more comfortable of purchasing goods online rather than
personally visiting and buying goods. This increases the
marketing of online goods purchased. The client puts in a
request of required product in any electronic-retailer (e-retailer)
site. On the confirmation of the request is affirmed the e-retailer
will send the product detail and shipping data of the package to
the client, the client thus can check this details, and the client will
probably securely get his bundle regardless of whether he is
present anyplace on the planet. Smart Freight Box (SFB) is
designed using IoT interface, which is to be fit in house window
which is accessible for client as well as customer. The Box is
designed with two doors each present on opposite side which is
accessible using IoT platform, to provide security for the product
till collected by the right person. Camera is installed inside the
SFB to provide safety measures for being cheated in certain
conditions. The main focus here is to place the product in the box,
to be collected by the right person without any damage, or being
stolen.
man finds nobody in home or the item put close by home which
might be stolen or harmed because of the outer issues like
climate. Because of these issues the web based shopping is
likewise been diminished. Internet of Things [1] is a platform
which provides the technology of linking the smart device with
the internet and making the device to operate wireless. The
device which needs to be operated has to be provided with the
good internet connectivity and have efficient power supply.
As we have to defeat from these issue or issue confronted.
We have planned a framework called automated package
delivery accepting system - Smart Freight Box (SFB). The
internet of Things (IoT) is utilized in Smart freight box which
will works from wherever the customer wish to access. This
system collects the package or items without the human
presence as the person need not to be present for collecting
product. This additionally gives wellbeing to the item from
harms and furthermore keeps it from being stolen. By utilizing
this system, product can be kept in the protected put until it is
gathered by the ordered person.

Keywords— Arduino, Smart Freight Box, Camera, Door solenoid,
Relay, Power supply, DC motor, Wi-Fi module, Camera, LED.
I. INTRODUCTION
I n the present arrangement of product receiving system like
thinking about the postal framework, if the client is
inaccessible at home the mailman either puts the letter or
bundle at a letter drop or neighbours close to the client home.
By this there is an odd of item being stolen or harmed due to
climatic nature and external influence, if the mailman conveys
the bundle to a neighbour which is certainly not a protected
choice for the bundle. Comparative issues are found in the
present web based shopping conditions. Where the individual
request the required items at any E-retailer, the request is
confirm and when the item is out for delivery we see numerous
issues looked by both the E-retailer just as client. The issues
occurring for the delivery resemble the conveyance delivery
II. LITERATURE SURVEY
The study on similar issues in the Finland [2] provides the
concept of last mile parcel being delivered to the right person.
This paper specifies the issues and difficulties undergone by the
customer as the parcel is being delivered, the electronic-retailer
need to provide doorstep product delivery. If in case finds
unavailability of customer the delivery man needs to return the
product which is totally waste of time and travelling expenses,
as the result the retailer has to bear the loss. A suitable measure
need to be taken to minimize the issue related in collecting the
parcel.
Automation of Parcel Delivery Collection Using IoT [3]
presents a brief structured outline of the system framework
which is implemented by using two basic devices like bar code
reader in combination with weight sensor. As the delivery boy
places the product inside the box on the weight sensor through
the front door the customer get the notification about the

978-1-7281-0630-4/19/$31.00 ©2019 IEEE

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product weight and the barcode reader confirms the product by someone else and perishable items can get spoilt if not
that is placed. Once the customer confirms the product placed delivered quickly.
inside the smart system, he will be able to collect it when
returning home. This paper tells us only about the product Similar problems related to the issue is seen in which
collected that is kept inside the box with no proper measures different devices are used to develop the system which resolves
taken to overcome the external issues faced. the online shopping problems faced by the client and receiver.
The problem may be due to the delivery related issues like
The online shoppers suffer delivery problems [4] as their delay of delivery products, damaged parcel due to external
products are out with the confirmation for delivery. Once the conditions, or even being stolen. As these issues are need to be
product verified is taken to be given at the mentions address, solved and to be overcome, the Smart Freight Box system is
the deliveryman places product near the home or at proposed which mainly aims in resolving the issues and
surrounding neighbors. This results the issues faced by the problems being faced by the receiver and client.
receiver when he need to collect the parcel. This paper
presents brief information on the problems facing by the
receiver during collection of his parcel. It is analyzed that on
average two out of every three person face problem related to
this issue.
Global Parcel Delivery Marketing [5] conditions need to be
examined about the present economic situations in a totally
unique kind of economy. This analysis gives the information
related on how the present marketing conditions of the Fig. 1: Existing postal system for letter/parcel receiving
products are carried out. The issues presents evidence of
analyzing the next future marketing conditions on exchange of IV. PROPOSED WORK
products from different nation and its growth based on
In the existing online shopping system, during the product
previous year data analysis. This helps to improve the global delivery when the customer is unavailable at the home, the
exchange of goods as the result of this in increasing in products are returned without delivery also product can be
marketing condition of online delivered goods. delivered to the neighbours or kept near the home; there is a
Parcel locker’s efficiency Analysis [6] based on the last chances of being stolen or being damaged due to external
mile delivery solution. The system is designed to collect the weather conditions. To overcome these problems with the
product and secure it until product in collected from the booming technology we develop a Smart IoT based “Smart
system. The huge system consisting of many lockers are Freight Box” system.
installed in the major interaction point in the city where the
The proposed Smart Freight Box system the user needs a
people are attracted most. The online retailer places the parcel
smart box which is interfaced with the Internet of Things
in one of the locker and informs the receiver to collect. The
shown in the figure 2. The system consists of door solenoid
receiver has to travel to the locker in order to collect the parcel which is fitted to the two doors present opposite side to each
which is total waste of his time and travelling expenses. other which can be opened and closed by giving power supply
All the above expressed review about the related work was to the solenoid using mobile platform. An IP wireless camera is
sufficient and proves that more work was required in the field placed inside the SFB which aims to provide live streaming to
thinking about the interest of internet shopping at present. the authorized person to notice the delivery of product.
III. EXISTING TECHNOLOGY
In the current system of parcel reception like considering
the postal system as shown in the figure 1 , if the customer is
unavailable at home the postman either places the letter or
package at a mail box or near the customer home. By this there
are chances of product being stolen or damaged, and even there
is a chance that the post man delivers the package to a
neighbour which is not a safe option.
In this current existing postal system we face many
problems such as they are no any safety for the letter/mail.
Inconvenience for the postman as he need to deliver the letter
multiple times due to unavailability of receiver. If the parcel
postman cannot find the exact location of the customer/receiver
results in the additional waiting time for the customer, if the
postman delivers the letter or parcel to the neighbours then it is
not a safe option as there may be chances of noticing the
information, and the package can also be damaged by
weather/climatic conditions if left outside and it can be stolen Fig. 2: Block diagram of Smart Freight Box

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 The conveyer belt is placed at the bottom of the box which further reference in case of any issues from customer or
extends from front door till back door. The product is placed on electronic-retailer.
the conveyer belt which moves the product placed inside the 3. Post-delivery phase
house through the back door when turned ON. The camera In the post-delivery stage, once the parcel is delivered it is
captures footage of every action takes place within the box. The kept in the box, in case of another delivery of product the
captured footage is made to be stored in the device which is parcel which is already present inside the box is moved in
helpful for future use in case of any complaints or even in case ward by turning ON the DC motor which is connected with the
of damaged products. When the person returns home he will be conveyer belt to rotate by opening the back door. As the parcel
able to collect his parcel which is kept safe and secure. With
is moved inside the home, another product can be able to
the help of this Smart Freight Box the user will be able to
receive using the same box. The main aim of this is to provide
collect any number of parcels without his presence and secure
safe. safety to the product.
The flow of the proposed system is as shown in the figure 3
The main objectives of the proposed Smart Freight Box below
system are,
 To develop the smart freight box that provides safety to the
product in the absence of the customer.
 To implement the system to receive and return the parcel
in case of any issues in the absence of the customer/client.
 To design the delivery system which can record the every
action that takes place inside the box by using the
cameras, this aims to provide security of product.
 To develop the model which verifies the product that has
received provides the security of the product and save the
overall time during this process.

V. METHODOLOGY
The proposed “Smart Freight Box” system is contains the
three phases of implementation,
 Pre-Delivery phase
 Delivery phase
 Post-delivery phase
Each one of the above mentioned three phases of
implementation of Smart Freight Box is explained in detail
below
1. Pre-delivery phase
The person order the required products need to be
purchased from any electronic-retailer website. When the
order placed is confirmed the electronic-retailer will send the Fig. 3: Flow chart of Smart freight Box
parcel information as well complete data of the parcel to the The first step is to start the system as shown in figure 3,
customer, the customer in turn can check this details sent by initialize the system by providing suitable power supply. The
the retailer and he will be able to safely receive his parcel by connection is established between the camera and the mobile
confirming when the product arrives for delivery. platform to make live stream. Process of delivery of product
2. Delivery phase takes places. Captured footage is made to store in the cloud or
The deliveryman notifies the receiver that the product device. Once the product is delivered the process is stopped.
placed order is out for delivery. The receiver will get the
confirmation of delivery and details about the deliveryman on VI. IMPLEMENTATION
the day of delivery. The deliveryman arrives at the address The proposed system is implemented, by establishing the
specified by the customer. If he finds no one in the home he connection with the Wi-Fi module and the broadband which
calls the customer and informs about the product. Once the helps to provide internet connectivity to arduino board, the
customer verifies the product through the call, he opens the circuit connects is shown in the figure 4. The power supply
front door of the SFB using mobile platform. form the AC source is used to provide proper and efficient
The delivery person has to place the parcel in this SFB for supply of power to the device to operate without fluctuation of
the authorized person of the box to collect. As the front door current. Individual relay is used separately for each of the
opens the camera which is turned ON records every action that door, solenoids and DC motor. The conveyer belt is linked
takes place and the captured footage is stored in the device for

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with the DC motor which rotates and helps the product placed
on it to move safely inside the home.

Fig. 5: Smart Freight Box for installation at home

Front door of the SFB is opened by android application to

place the ordered parcel inside the SFB as shown in the figure
6.

Fig. 4: Circuit diagram of Smart Freight Box

The proposed system overcomes the present problem faced

by the online shopping customer’s. The system also provides
safety to the product received in the absence of the customer. Fig. 6: Front door of SFB opened by Android application
The major outcomes of the proposed system are mentioned
DC motor is turned by android application to move the
below
parcel inside the home as shown in the figure 7.
 The Paper is intended to present an idea of Smart Freight
Box which can be used in reception of parcel delivery to
avoid wastage of time and to simplify the overall process
of courier service.
 The proposed work saves the time and customer effort is
reduced, the package delivery is simplified in better and
efficient way, the Smart Freight Box proves to be a boon in
the e-commerce sector.
 The remote operation involved in the process helps user’s
to handle all the delivery products through the internet on a
mobile platform from where ever they are which helps in
saving time and helps in securing packages.
 The Customer’s using this application can have a safety Fig. 7: Rotation of DC motor
guarantee on their packages. Back door of the SFB as in the figure 8, is opened by
 The present work incorporates these features to address the android application to collect the ordered parcel placed inside
problems faced by both the consumers and the distribution the SFB.
companies.
VII. RESULTS
The person has to install the automated package delivery
accepting system-Smart Freight Box as shown in the figure 5,
at the customers home. The system after the installation, need
to be given with suitable power supply for efficient
functioning.

Fig. 8: Back door of SFB opened by Android application

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Fig. 9: Working circuitry of SFB
The Smart Freight Box, connections between the various
circuits are made and their working is tested. The circuitry is
connected properly and the system working according to the
required specification is tested as in the figure 9. The
connectivity of the camera for live streaming is also tested and
checked the storage of captured footage.conclusion
CONCLUSION
The proposed system Smart Freight Box is designed to
overcome from the issues or problems being faced due to
online shopping. The proposed works aims in designing a box
which collects the parcel without the presence of the customer.
The main aim of this paper is to provide safety and security to
the parcel till it is collected by the authorized person. There is
a high definition IP wireless camera installed inside the box to
record the every action that takes place inside the box, this
help to know what is happening when the parcel is being
delivered. Live streaming using camera is implemented to the
authorized registered mobile which also helps to watch what is
happening during the delivery process. The product once
delivered is placed in a safe and secure place until the
customer is back to his place and collects the product. The
person being present anywhere in the world, without any
efforts can receive his parcel just through his mobile
application which links the device SFB installed in his place.
So all in all the proposed work reduces the human effort and
receives the parcel anytime without customer, time is saved
and the quality of living is improved.
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