Master Record Number: FS4786

Title/Pay Plan/Series/Grade: Program Specialist, GS-0301-07

Working Title: Volunteers & Service Specialist

FLSA Code: Non-Exempt

INTRODUCTION

The position is located on a Forest Service unit. The incumbent works under close supervision
in a developmental capacity performing assignments and completing training, both of which are
designed to prepare the incumbent to gain the knowledge and skills necessary to perform
higher level duties and responsibilities as a Volunteers & Service Specialist.

MAJOR DUTIES

Assignments are designed to provide experience and familiarity with the work of the unit. As an
advanced trainee, the incumbent performs a wide variety of duties under the guidance of a
higher graded employee associated with the development and implementation of the unit
Volunteers & Service program.

In a developmental capacity, participates in the development, maintenance, and health of the

Volunteers & Service program and partnership engagement on the unit. Assists staff
responsible for coordinating Volunteers & Service partnerships regarding alignment of
partnership and participant engagement with program and agency priorities, and provides
technical assistance, training and development and implementation (agreement development,
monitoring and reporting).

Assists in the development of resources and program support to enhance Volunteers & Service
efforts in collaoboration with with field and WO staff, non-governmental organizations, other
government agencies, community organizations, and/or other local or regional stakeholders.

Assists in preparing correspondence on subjects where policies and precedents are established,
and obtains signature.

FACTOR STATEMENTS

Factor 1. Knowledge Required by the Position Factor Level 1-6 950 Points

Knowledge and skill sufficient for establishing and maintaining effective working relationships
with groups interested in or affected by Forest Service programs or policies.

Basic knowledge and understanding of Forest Service policies and processes regarding
volunteers, partnering, grants and agreements to provide advice and counsel to managers.
Basic knowledge of Volunteers & Service programs including policies, regulations, laws, grants
and agreements, and fiscal management to provide advice on operations.

Knowledge of computer databases and systems to manage, monitor and report on programs
and projects.

Ability to use qualitative and quantitative analytical techniques; and communication skills to
obtain information and discuss issues and operations with supervisors and employees.

Knowledge of grammar, punctuation and spelling.

Factor 2. Supervisory Controls Factor Level 2-2 125 Points

The supervisor provides continuing or individual assignments by indicating generally what is to

be done, limitations, quality and quantity expected, deadlines, and priority of assignments. The
supervisor provides additional, specific instructions for new, difficult, or unusual assignments,
including suggested work methods or advice on source material available.

The incumbent utilizes initiative in carrying out recurring assignments independently without
specific instructions, but refers deviations, problems and unfamiliar situations not covered by
instructions to the supervisor for decision or assistance.

The supervisor assures that finished work and methods used are technically accurate and in
compliance with instructions or established procedures. Review of the work increases with
more difficult assignments if the employee has not previously performed similar assignments

Factor 3. Guidelines Factor Level 3-2 125 Points

Guidelines include agency manuals and pertinent laws and regulations. Guidelines are detailed
and generally applicable to the assigned work. The incumbent must exercise some judgment in
locating and selecting appropriate guides and making deviations to adapt the guidelines to
specific cases. Situations where existing guidelines are inadequate or proposed deviations are
significant are referred to the supervisor.

Factor 4. Complexity Factor Level 4-3 150 Points

The work principally involves dealing with problems and relationships of a procedural nature.
Projects usually take place within organizations with related functions and objectives, although
organization and work procedures differ from one assignment to the next. Findings and
recommendations are based upon analysis of work observations, review of production records
or similar documentation, research of precedent studies, and application of standard
administrative guidelines.

Factor 5. Scope and Effect Factor Level 5-2 75 Points

The work involves the execution of specific rules, regulations, or procedures and typically
comprises a complete segment of an assignment or project of broader scope. The work product
or service affects the accuracy, reliability, or acceptability of further processes or services.

Factor 6. Personal Contacts Factor Level 6-2

Personal contacts are with employees, supervisors, and managers of the same agency, but
outside of the immediate office, or employees and representatives of private concerns in a
moderately structured setting.

Factor 7. Purpose of Contacts Factor Level 7-B 75 Points

The purpose of contacts is to provide advice and assistance to managers on non-controversial

organization or program-related issues and concerns. Contacts typically involve such matters as
identification of options and alternatives; evaluation of progress in meeting program or
organizational goals; or recommendations for resolving administrative problems.

Factor 8. Physical Demands Factor Level 8-1 5 Points

The work is primarily sedentary, although some walking, bending, or carrying of light items may
be involved. Typically, the employee may sit comfortably to do the work. No special physical
demands are required to do the work.

Factor 9. Work Environment Factor Level 9-1 5 Points

Work is performed in a typical office setting. The work area is adequately lighted, heated, and
ventilated.

Total Points: 1510

Point Range: 1355-1600 = GS-07

References Used:

Administrative Analysis Grade Evaluation Guide, dated August 1980

Miscellaneous Administration and Program Series, GS-0301, dated January 1979

Source Documents:

Public Affairs Specialist, GS-1035-09 Forest Service PD #N5204 07/28/1986;

Administrative Specialist, GS-0301-09, Army FASCLASS PD#AG123853, 7/19/02;
Executive Asst, GS-0301-09, Army FASCLASS PD#EW186313, 2/17/05

Name of Classification Delegate: Christina Lucero

Date Classified: 3/23/2015
Position Designation Record
Agency FS

Position Title Program Specialist

Series and Grade/Pay Band GS-0301-07

Position Description Number FS4786

Designator's Name & Title Vickie Huelster, HR Specialist

National Degree of Potential for Compromise or

Duties Damage
Potential for Compromise or Damage
Duties Degree of Potential for Compromise or
Damage
Adjustment for Program Designation and Level of
Supervision
Adjustments Label

Adjustment for Scope of

Program and Correlation
to Extent of Impact (see
definitions)
Adjustment for level of
supervision or other
controls
Total For
Points Inves m
Designatio tigati Re
n on qui
Label Poi red
nts SF
T1
Total 85
Initial
Positi
on
Desig
nation
Points
from
Step 2
Adjus
 Adjustment for Program Designation and Level of
Supervision
Adjustments Label

ted
Positi
on
Desig
nation
Points
from
Step 3
Sensitivity Risk Level
Non-Sensitive Low Risk
Signature: /s/ Vickie L. Huelster
Date: 10/06/16
Name: Vickie Huelster