Amo Manual (Dq-008)

AMO MANUAL
PT Garuda Maintenance Facility Aero Asia Tbk.

Soekarno-Hatta International Airport
BUSH 19130
Cengkareng Indonesia
AMO MANUAL
For
CASR Part 145

Approved Maintenance Organization
Aproval Ref:
DGCA:145D-1
Document No. DQ-008

Headquarter Technical Management
Hangar 4, 2nd floor Hangar 2, 2nd floor

Soekarno-Hatta International Airport Soekarno-Hatta International Airport
BUSH 19130 BUSH 19130
Cengkareng - Indonesia Cengkareng - Indonesia
Tel: +62-021-5508601 Tel: +62-021-5508070
Fax: +62-021-5502441 Fax: +62-021-5501257
AMO MANUAL
PART 0
GENERAL

BUSH 19130
AMO MANUAL
PART: 0 GENERAL SECTION: 0.1
0.1 TABLE OF CONTENTS & LIST OF EFFECTIVE PAGES
The current version of this AMO Manual is Issue N Revision 0 and comprises of the pages listed
below:
Section Description Pages Rev Issue Date
PART 0 GENERAL
0.1 TABLE OF CONTENTS & LIST OF EFFECTIVE PAGES 1 – 11 0 11 Nov 2020

0.2 ISSUE/REVISION STATUS - 0 11 Nov 2020
0.2.1 Records of Revisions 1 – 26
0.2.2 Content of revisions & approval sheet 27 – 30
0.3 INTRODUCTION AND OBJECTIVES - 0 11 Nov 2020
0.3.1 Introduction 1
0.3.2 Objective 1
0.3.3 Format & Control of AMO Manual 1–3
0.4 AMO MANUAL & QUALITY PROCEDURES DISTRIBUTION - 0 11 Nov 2020
0.4.1 AMO Manual Distribution and control 1–2
0.4.2 AMO Manual Distribution list related with the DGCA 3
approval
0.4.3 Quality Procedures Distribution and Control 4
0.4.4 QP Distribution list related with the DGCA approval 5–8
0.5 CROSS REFERENCE MATRIX - 0 11 Nov 2020
0.5.1 CASR Part-145 Regulations Cross Reference Matrix 1–4
0.6 ACCESS TO LOCATIONS - 0 11 Nov 2020
0.6.1 Authority Access for Inspection 1
0.7 ABBREVIATIONS 1–2 0 11 Nov 2020
0.8 DEFINITIONS 1–4 0 11 Nov 2020
0.9 COMPANY PROFILE 1 0 11 Nov 2020
PART 1 MANAGEMENT
1.1 CORPORATE COMMITMENT BY THE ACCOUTABLE MANAGER - 0 11 Nov 2020

1.1.1 Corporate Commitment by the CEO and Accountable 1
Manager
1.1.2 Continuous Improvement Process 2
1.1.3 Continual Improvement of the Quality Management 2
System
1.2 SAFETY AND QUALITY POLICY 1 0 11 Nov 2020
1.3 MANAGEMENT PERSONNEL RELATED WITH THE DGCA APPROVAL - 0 11 Nov 2020
1.3.1 Monitoring the Quality System 1
1.3.2 Objectives of the Management Personnel 1
1.3.3 Overruling Power of the Quality Assurance 1
Department
1.3.4 List of Management Personnel 2
1.4 DUTIES AND RESPONSIBILITIES OF THE MANAGEMENT - 0 11 Nov 2020
PERSONNEL
1.4.1 President & CEO (Accountable Manager) 1
Issue: N Revision No.: 0 Date: 11 November 2020 Page: 1 of 11

AMO MANUAL
PART 1 MANAGEMENT (Cont’d…)
1.4.2 Director of Human Capital & Corporate Affair 2

1.4.3 Director of Line Operation 3
1.4.4 Director of Business & Base Operation 4
1.4.5 VP Quality Assurance & Safety 5-6
1.4.6 VP Wide body Base Maintenance 7
1.4.7 VP Narrow Body Base Maintenance 8
1.4.8 VP Line Maintenance 9
1.4.9 VP Component Services 10
1.4.10 VP Engineering Services 11
1.4.11 VP Material & Logistic Services 12
1.4.12 VP Cabin Maintenance Services 13
1.4.13 VP Engine Maintenance 14
1.4.14 VP Human Capital Management 15
1.4.15 VP Sales & Marketing 16
1.4.16 VP Corporate Affairs & HSE 17
1.4.17 VP Aircraft Support & Power Services 18
1.4.18 Corporate Strategy & Business Development 19
1.5 MANAGEMENT ORGANIZATION CHART - 0 11 Nov 2020
1.5.1 PT Garuda Maintenance Facility Aero Asia Tbk 1
Management Organization Chart
1.5.2 Quality Assurance & Safety 2
1.5.3 Wide Body Base Maintenance 3
1.5.4 Narrow Body Base Maintenance 4
1.5.5 Line Maintenance 5
1.5.6 Cabin Maintenance Services 6
1.5.7 Components Services 7
1.5.8 Engineering Services 8
1.5.9 Engine Maintenance 9
1.5.10 Human Capital Management 10
1.5.11 Material & Logistic Services 11
1.5.12 Sales and Marketing 12
1.5.13 Corporate Affairs & HSE 13
1.5.14 Aircraft Support & Power Services 14
1.5.15 Corporate Strategy & Business Development 15
1.6 LIST OF MAINTENANCE PERSONNEL - 0 11 Nov 2020
1.6.1 Certifying Staff 1
1.6.2 RII Personnel 1
1.6.3 Roster Content 1
1.6.4 Roster Revision and Control 1
1.7 MANPOWER CAPITAL - 0 11 Nov 2020
1.7.1 Determination of Manpower Capital 1
1.7.2 Number of PT Garuda Maintenance Facility Aero Asia 2
Tbk Employees
1.7.3 Records & Rosters of Management and Maintenance 2-3
Personnel
1.7.4 Human Capital Management 3-4
AMO MANUAL
PART 1 MANAGEMENT (Cont’d…)
1.8 FACILITIES RELATED WITH DGCA INDONESIA APPROVAL - 0 11 Nov 2020

1.8.1 Facility Requirements 2
1.8.2 Office Accommodation 3
1.8.3 Maintenance and Preventive Maintenance of Facilities 4
1.8.4 Storage Facilities 4
1.8.5 Facility Layout 5
1.8.6 Line Maintenance Facilities 6
1.9 SCOPE OF WORK - 0 11 Nov 2020
1.9.1 Intended scope of work under DGCA Indonesia 1-3
Approval
1.9.2 Developing Capability for A/C, Engines and 3-4
Components
1.9.3 Capability List - Contents, Revision and 5
Control
1.10 NOTIFICATION PROCEDURE TO THE DGCA INDONESIA - 0 11 Nov 2020
REGARDING CHANGES TO THE ORGANIZATION’S ACTIVITIES-
APPROVAL- LOCATION & PERSONNEL
1.10.1 General 1
1.10.2 Changes 1
1.10.3 Renewals and Additional Ratings 1
1.11 EXPOSITION AMENDMENT PROCEDURE - 0 11 Nov 2020
1.11.1 Issue/Revision – General 1
1.11.2 Issue/Revision Process 1
1.11.3 Control of Issue/Revision 1-2
1.11.4 Manual Revision and Electronic Web Control 2
1.11.5 Manual Training 2
PART 2 MAINTENANCE PROCEDURES
2.1 PROVIDERS EVALUATION AND CONTRACTOR CONTROL - 0 11 Nov 2020

PROCEDURE
2.1.1 Type of Provider 1–2
2.1.2 Monitoring the Provider 2–4
2.1.3 Material and Inventory Control using the 4
computerized system
2.2 ACCEPTANCE / INSPECTION OF AIRCRAFT COMPONENTS AND - 0 11 Nov 2020
MATERIALS FROM OUTSIDE CUSTOMERS
2.2.1 Classification and Definitions 1
2.2.2 Component / Material Certification 2-3
2.2.3 Inspection Procedure 4-6
2.2.4 Installation of components/standard parts/materials 6-7

AMO MANUAL
PART 2 MAINTENANCE PROCEDURES (Cont’d…)
2.3 STORAGE, TAGGING AND RELEASE OF AIRCRAFT COMPONENTS - 0 11 Nov 2020

AND MATERIALS TO AIRCRAFT MAINTENANCE
2.3.1 Storage Procedures 1-4
2.3.2 Identification, Tagging & Traceability of Serviceable 4-6
Parts/Components & Material Stores and or in Use
2.3.3 Release to Maintenance Process 6-7
2.3.4 Activities for Managers responsible for Storing 8-9
Components, Parts and Material
2.4 ACCEPTANCE OF TOOLS AND EQUIPMENT - 0 11 Nov 2020
2.4.1 Incoming Inspection & Registration of Tools and 1
Equipment
2.4.2 Renting of Tools and Equipment 1
2.4.3 Determination of Equivalent Equipment 1-2
2.4.4 Control of Scrapped Tools & Equipment 2
2.4.5 Destruction of The Scrapped Tools and Equipment 2-3
2.4.6 Scrapped Tools and Equipment Mutilation 3
2.5 CALIBRATION OF TOOLS AND EQUIPMENT - 0 11 Nov 2020
2.5.1 Calibration - General 1
2.5.2 Evaluation and Selection of Calibration Sources 2
2.6 USE OF TOOLING AND EQUIPMENT BY STAFF - 0 11 Nov 2020
2.6.1 Selection, Provision & Use of Tools & Equipment 1-2
2.6.2 Calibration Control of Inspection, Measuring and Test 2
Equipment by Users and Storekeepers
2.7 CLEANLINES STANDARD OF MAINTENANCE FACILITIES - 0 11 Nov 2020
2.7.1 Cleanliness Standards & House Keeping of 1-3
Maintenance Facilities
2.7.2 Electronic Equipment Handling and Storage 3
Requirements
2.7.3 Temperature Monitoring and Control 4
2.7.4 Requirements for Environmentally Controlled Facilities 4-6
- Clean Rooms
2.8 MAINTENANCE INSTRUCTIONS AND RELATIONSHIP TO - 0 11 Nov 2020
AIRCRAFT/AIRCRAFT COMPONENT MANUFACTURER’S
INSTRUCTIONS INCLUDING UPDATING AND AVAILABILITY TO
STAFF
2.8.1 External Origin Documents & Maintenance Data Use & 1-3
Control
2.8.2 Quality System Documentation Structure 4-5
2.8.3 Issue/Revision & Control of Quality Procedures & 6-7
Associate Forms Related with the Approval
2.8.4 Writing Maintenance Instructions 8
2.8.5 Writing Maintenance Instructions - Subscription From 9 - 10
Maintenance Data
2.8.6 Writing Engineering Instructions 11
2.8.7 Modifying Maintenance Instructions 12 - 13

AMO MANUAL
2.9 REPAIR PROCEDURE - 0 11 Nov 2020

2.9.1 Control of Non-Conformities & Damage Assessment on 1-3
Aircraft and Aircraft Components
2.9.2 Damage Assessment and Control of Components & 4-6
Parts Pending Disposition Process Flow
2.9.3 Fabrication of Parts During Repair or Modification 7-8
2.10 AIRCRAFT MAINTENANCE PROGRAM COMPLIANCE - 0 11 Nov 2020
2.10.1 Maintenance program objectives 1
2.10.2 Preliminary Inspection 2
2.10.3 Inspection for Hidden Damage 3
2.10.4 In Process Inspection 4
2.10.5 Components and Parts Maintenance Program 5
2.10.6 Work performed at the Aircraft by Shop Personnel & 6
Work Performed for Aircraft Maintenance in Shops
2.11 AIRWORTHINESS DIRECTIVES (AD) PROCEDURE - 0 11 Nov 2020
2.11.1 Determining AD Notes Requiring Incorporation 1
2.11.2 AD Note & Service Bulletin Evaluation- Applicability 1
and Capability Determination
2.11.3 Components in Stores Affected by AD Notes 1-2
2.11.4 Writing the Maintenance Instructions for the 2
Incorporation of the AD & SB
2.11.5 Incorporation of the AD Notes and Service Bulletins 2
2.11.6 Control of Accomplished AD Notes and Service 3
Bulletins for A/C, Engines and Components Controlled
by PT Garuda Maintenance Facility Aero Asia Tbk
2.11.7 Assistance On New AD Modification Order 4
Performance
2.12 OPTIONAL MODIFICATION PROCEDURE - 0 11 Nov 2020
2.12.1 General 1
2.12.2 Non-Mandatory Modifications Analysis 1
2.12.3 Incorporation of the Requested AD/SB in Modifications 1
Order
2.12.4 Optional Modifications Controlled by GMF 1
2.13 MAINTENANCE DOCUMENTATION IN USE AND ITS COMPLETION - 0 11 Nov 2020
2.13.1 Work package preparation and release to maintenance 1-3
2.13.2 Managing & controlling the daily maintenance 4-5
instructions
2.13.3 Reviewing records for completion and claiming the 6-8
work performed
2.14 TECHNICAL RECORDS CONTROL - 0 11 Nov 2020
2.14.1 General 1
2.14.2 Retention of maintenance records 1-2
2.14.3 Maintenance Records administration and Compilation 3
2.14.4 Traceability of Maintenance Records 3
2.14.5 Control of loan records 4
AMO MANUAL
2.14.6 General support records 4
2.15 RECTIFICATION AND CONTROL OF DEFECTS ARISING DURING - 0 11 Nov 2020

BASE MAINTENANCE
2.15.1 General 1
2.15.2 Procedure for Defect Rectification by Maintenance 1
Personnel
2.15.3 Damaged Assessment for Defect Rectification not 1-2
Described in the Manuals
2.15.4 Defects Rectification Schedule 2
2.16 RETURN TO SERVICE PROCEDURE - 0 11 Nov 2020
2.16.1 General Requirements of The Return to service 1-3
2.16.2 Inspection of the Work Performed 3-4
2.16.3 General Responsibilities 4-8
2.16.4 Issuance of a CRS with limitations/incomplete work 8
2.16.5 DGCA Sample Document 9 - 17
2.17 RECORD TO THE CUSTOMER 1 0 11 Nov 2020
2.18 REPORTING OF DEFECT TO THE DGCA INDONESIA / CUSTOMER / - 0 11 Nov 2020
MANUFACTURER
2.18.1 General 1
2.18.2 Reporting Operational Defects 1
2.18.3 Reporting Deficiencies Caused by PT Garuda 1-2
Maintenance Facility Aero Asia Tbk during
Maintenance after the Return to Service is issued
2.18.4 Internal reporting system for deficiencies caused by PT 2
Garuda Maintenance Facility Aero Asia Tbk
2.18.5 Sample of Document/Forms for DGCA Indonesian 3-5
Service Difficulty Report
2.19 RETURN OF DEFECTIVE AIRCRAFT COMPONENT TO STORE - 0 11 Nov 2020
2.19.1 Serviceable Components/Parts found defective during 1
Installation and Returned to Stores
2.19.2 Labelling and Handling of Unserviceable Components 1-3
2.19.3 Control of Scrapped Parts & Material 3-4
2.20 DEFECTIVE COMPONENTS/PARTS TO OUTSIDE CONTRACTORS - 0 11 Nov 2020
2.20.1 Selecting the appropriate contractor 1-2
2.20.2 Receiving the Repaired Components Back from the 2
Contractor
2.20.3 Defect Parts Send to Non DGCA Certificated Repair 2
Station
2.20.4 Return of unserviceable components to the customer 2

AMO MANUAL
2.21 CONTROL OF COMPUTER MAINTENANCE RECORDS SYSTEM - 0 11 Nov 2020

2.21.1 Security of Computer Generated Back up Files of 1
Maintenance Instruction and Engineering Instructions
2.21.2 Electronic Control of Maintenance Records 1
2.22 CONTROL MAN-HOUR PLANNING VERSUS SCHEDULED 1 0 11 Nov 2020
MAINTENANCE WORK
2.23 CONTROL OF CRITICAL TASKS - 0 11 Nov 2020
2.23.1 Definition of Critical Tasks & Procedure 1
2.23.2 Performance of Required Inspections 2
2.23.3 Defining RII– Decision Making Diagram 3
2.24 REFERENCE TO SPECIFIC MAINTENANCE PROCEDURES - 0 11 Nov 2020
2.24.1 Engine on Wing Running Procedure 1
2.24.2 Aircraft Pressure Running Procedure 1
2.24.3 Aircraft Towing in and Out of Hangars Procedure 1
2.24.4 Aircraft Taxiing Procedure 1
2.24.5 Aircraft De-Fueling & Fueling Procedure 1
2.24.6 Aircraft Weighing 1
2.24.7 Ground & Flight Test 1
2.24.8 Aircraft Jacking 1
2.24.9 Aircraft Technical Wash 1
2.24.10 Aircraft Docking and Ground Support 2
2.24.11 Aircraft Storage and Prolong 2
2.25 PROCEDURES TO DETECT AND RECTIFY MAINTENANCE ERRORS - 0 11 Nov 2020
2.25.1 Procedure to Minimize the Risk of Multiple Errors and 1
Preventing Omissions
2.25.2 Identification of Methods in Use to Minimize the Risks 1
2.25.3 Managing and Investigating Maintenance Potential 2
Error and Error Occurrences
2.25.4 Recording Maintenance Error Occurrences 2
2.25.5 Feedback to Staff 2
2.26 SHIFT/TASK HAND OVER MAINTENANCE STATUS PROCEDURE - 0 11 Nov 2020
2.26.1 General 1
2.26.2 Information exchange between outgoing and 1-2
incoming Manager/Supervisory Personnel or non-shift
for base maintenance activities
2.26.3 Information exchange between outgoing and 2-3
incoming Manager/ Supervisory Personnel for line
maintenance activities
2.27 PROCEDURES FOR MAINTENANCE DATA & MAINTENANCE - 0 11 Nov 2020
INSTRUCTION INACCURACIES AND AMBIGUITIES
2.27.1 General 1
2.27.2 Procedure 2

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2.28 PRODUCTION PLANNING PROCEDURES - 0 11 Nov 2020
2.28.1 Maintenance planning and control – Pre-execution 1-2
phase
2.28.2 Material requirements planning 3-4
2.28.3 Man-power planning – Pre-execution phase 5
2.28.4 Tools and equipment planning 5
2.28.5 Managing and controlling schedules – Execution 6
phase
2.28.6 Daily scheduling the maintenance tasks – Execution 7
phase
PART L2 ADDITIONAL LINE MAINTENANCE PROCEDURES
L2.1 LINE MAINTENANCE CONTROL OF AIRCRAFT COMPONENTS, - 0 11 Nov 2020

TOOLS, EQUIPMENT ETC.
L2.1.1 Special Request to Perform Work at Another Location 2
L2.2 LINE MAINTENANCE PROCEDURE RELATED TO - 0 11 Nov 2020
SERVICING/FUELLING/DE-ICING ETC.
L2.2.1 General 1
L2.2.2 Aircraft Arrival Service 1
L2.2.3 Preflight Inspection 1
L2.2.4 Maintenance Tasks 1
L2.2.5 Accomplish Service Tasks 1
L2.2.6 Accomplish Departure Service 2
L2.3 LINE MAINTENANCE CONTROL OF DEFECTS AND REPETITIVE - 0 11 Nov 2020
DEFECTS
L2.3.1 Recording and Rectifying Defects 1
L2.3.2 Defects Stated on the Maintenance Log Not Rectified 1-2
L2.4 LINE MAINTENANCE PROCEDURE FOR COMPLETION OF 1 0 11 Nov 2020
TECHNICAL LOG
L2.5 LINE MAINTENANCE PROCEDURE FOR POOLED AND LOANED 1 0 11 Nov 2020
PARTS
L2.6 LINE PROCEDURE FOR RETURN & INSPECTION OF DEFECTIVE - 0 11 Nov 2020
PARTS REMOVED FROM CONTRACT MAINTENANCE AIRCRAFT
L2.6.1 Line Maintenance Procedures for Returning of 1
Defective Parts Removed from the Operator's Aircraft.
L2.6.2 Inspection and Disposition of Components Removed 1- 2
from the Operator's Aircraft.
L2.7 LINE MAINTENANCE PROCEDURE CONTROL OF CRITICAL TASKS 1 0 11 Nov 2020

AMO MANUAL
PART 3 QUALITY SYSTEM PROCEDURES

3.1 QUALITY AUDIT OF ORGANIZATION PROCEDURES - 0 11 Nov 2020
3.1.1 General 1
3.1.2 Quality Audit of Procedures 1-2
3.1.3 Type of Audits 3
3.2 QUALITY AUDIT - 0 11 Nov 2020

3.2.1 Aircraft Components Audit 1-2
3.2.2 Aircraft Audit 2
3.2.3 Immediate Action Notice Report 2-3
3.2.4 Specialized Service Audit 3
3.3 QUALITY AUDIT CORRECTIVE ACTION PROCEDURE - 0 11 Nov 2020

3.3.1 Corrective and Preventive Actions 1-3
3.3.2 Management Review of the Quality System 4-5
3.3.3 Corrective Action on Deficiencies Created to A/C & A/C 5-6
Components
3.4 CERTIFYING STAFF & SUPPORT STAFF QUALIFICATION AND - 0 11 Nov 2020
TRAINING PROCEDURES
3.4.1 Training Program & Content Determination 1-2
3.4.2 Certifying Staff, Support & RII Staff, Initial Assessment 2-3
and Authorization
3.4.3 Certifying Staff & Support Staff Categories, Authorities 4-5
& Responsibilities
3.4.4 Continuation Training Program for Certifying Staff, 5-6
Support and RII Staff
3.5 CERTIFYING STAFF & SUPPORT STAFF RECORDS 1 0 11 Nov 2020
3.6 QUALITY AUDIT PERSONNEL - 0 11 Nov 2020
3.6.1 General 1
3.6.2 Audit Management Process 1
3.6.3 Training, Qualification and Experience of the Auditors 1-2
3.6.4 Assessing the Auditors Skills 2
3.6.5 Responsibilities of the Auditors 2
3.6.6 Authorities of the Auditors 3
3.7 QUALIFYING INSPECTORS - 0 11 Nov 2020
3.7.1 Qualifying the Inspector for Aircraft, Engine & 1-2
Component
3.7.2 Qualifying the Inspector and RII Personnel 2-5
3.7.3 Qualifying Material Receiving Inspection Personnel 5
3.8 QUALIFYING TECHNICIANS - 0 11 Nov 2020
3.8.1 Personnel Training and Development Program 1–2
3.8.2 Non-Certificated A/C and Shop Technicians Training 3-4
Program and Activities
3.8.3 Certificated/Licensed Technicians Training Program 5
and Activities
3.8.4 Qualifications of Staff with a Short-Term Contract 6

AMO MANUAL
3.8.5 Maintenance Managers (Supervisor) Qualification, 7

Experience and Activities
PART 3 QUALITY SYSTEM PROCEDURES (Cont’d…)
3.9 AIRCRAFT OR AIRCRAFT COMPONENT MAINTENANCE TASKS - 0 11 Nov 2020
EXEMPTION PROCESS CONTROL
3.9.1 General 1
3.9.2 Deferred Defects 1
3.10 CONCESSION CONTROL FOR DEVIATION FROM THE - 0 11 Nov 2020
ORGANIZATION’S PROCEDURES
3.10.1 Concession for Deviation from Quality Procedures 1
3.10.2 Procedure 1-2
3.11 QUALIFICATION PROCEDURES FOR SPECIALIZED ACTIVITIES SUCH - 0 11 Nov 2020
AS NDT, WELDING ETC.
3.11.1 Qualified NDT Personnel Experience, Training and 1-2
Examination
3.11.2 Activities for Level 3 NDT Personnel 2-3
3.11.3 Qualified Special Processes Personnel (other than NDT) 3-4
3.12 CONTROL OF MANUFACTURER’S AND OTHER MAINTENANCE - 0 11 Nov 2020
WORKING TEAMS
3.12.1 General 1
3.12.2 Manufacturer Field Representatives 1
3.12.3 Maintenance Working Team 1
3.13 HUMAN FACTORS TRAINING PROCEDURES - 0 11 Nov 2020
3.13.1 General 1
3.13.2 Initial Training Requirements 1
3.13.3 Continuation Training Requirements 2
3.13.4 Human factors issues coordination, communication 3
and feedback
3.14 COMPETENCE ASSESMENT OF PERSONNEL - 0 11 Nov 2020
3.14.1 General 1
3.14.2 Assessment Objectives 1-2
3.14.3 Assessment Procedure 2
3.14.4 Regulatory Training Requirement 3
3.14.5 Control of Issued Stamps 3
PART 4 CONTRACTED OPERATORS
4.1 CONTRACTED OPERATORS 1 0 11 Nov 2020

4.2 OPERATOR’S PROCEDURES AND PAPERWORK - 0 11 Nov 2020
4.2.1 General 1
4.2.2 Contractual Agreement Elements 2
4.3 OPERATOR RECORDS COMPLETION 1 0 11 Nov 2020
4.4 CONTRACT REVIEW - 0 11 Nov 2020
4.4.1 Contract Requirements 1
4.4.2 Sales & Marketing 1
PART 5 LIST OF APPENDICES

- LIST OF APPENDICES - 0 11 Nov 2020
5.1 LIST OF CONTRACTED OPERATORS 1
AMO MANUAL
0.2 ISSUE/REVISION STATUS

(Ref: CASR-145.51, 207)
0.2.1 Records of Revisions
Upon receipt of revisions, remove the deleted sections/ chapters of the manual and add the new
ones as instructed in amendments content and approval sheet (section 0.2.2).
Retain this record in the manual and return acknowledgment form to Quality Assurance & Safety.
Issue Revision Description Section Pages Date

A 0 Original Issue All All 12 Sep
1994
A 1 Organization changes All All 25 Apr
1996
A 2 Changes of SAR Section 6 to SAR 145 6 All 01 Sep
1996
B 0 Rewrite in new format and to accommodate the All All 01 Mar
requirements of CASR 145, 14 CFR 145, and JAR 2000
145.
C 0 Added references to all sections. All All 25 sep
Added requirements from Authorities. 2000
Change management titles.
C 1 Added in part 8 to accommodate specific All Part 8 All 08 Jan
requirements of 14 CFR 145 for maintaining US 2001
Registered Aircraft
D 0 Rewrite in new format and to accommodate All All 07 Jan
specific requirements of CASR Part 145 rev. 1, FAR- 2002
145 amendment 145-27, JAR-145 revision April
01st, 2001
E 0 Change to the company name, organization All All 20 Aug
structure, and add/revise some of requirements as 2002
a result from JAA review note.
F 0 Reissue to correct the MOE requirements to meet All All 07 Apr
the JAR 145 as a result of EASA/DGAC Audit result. 2003
F 1 Revised section 1.3 to change the name of VP of 1.3 All 29 Sep
Quality Assurance. 2003
F 2 Revised Quality Assurance organization chart, 1.5.2 All 15 Nov
Deleted section 3.2.3 self audit 3.2.3 All 2003
G 0 Changes MOE reference from JAR-145 to EASA All All 15 Jan

Part-145, GMF AeroAsia organization chart and 2004
attachment of GMF AeroAsia Logo on each page.

AMO MANUAL
Records of Revisions (Cont’d…)

G 1 Revised 14 CFR Part-145 Requirements cross All All 13 Apr
reference matrix with RSM 2004
Revised duties & responsibilities of the 1.4 All
management personnel by adding responsible
for human factor on
Revised the list of forms 5.1.2 All
G 2 Revised CASR Part-145 R2 Requirements cross All All 16 Aug
reference matrix with RSM 2004
Revised the GMF AeroAsia organization chart 1.5 All
Added Surabaya line maintenance station lay out 1.8 All
Replaced “Technical Documentation” with 2.8 All
“Technical Publication Services”
Revised the list of forms 5.1.2 All
H 0 Changed document title All All 06 Jun
2005
Revised FAA access for inspections to 0.6 All
accommodate FAR145-223,
Deleted all references not related to FAA/DGAC All All
Added the position titles of all organization 1.5 All
charts
Replaced “Personnel & General Affairs” with All All
“Human Resources Management
Added hangar-2 lay out 1.8 All
H 1 Added hard copy distribution for DGAC, 0.4.2 All 12 Jul
2005
Corrected sequence number 0.5 All
Added DGAC authorization for inspection 0.6 All
Corrected and added definition 0.8 All
Added VP. Finance and VP internal audit 1.3 All
Corrected dimension of lay out of GMF area & 1.8 All
Hangar 2
Corrected typing error and write R1, Sect. 2.1 All
Added ref. and deleting sentences about EASA. 2.2 All
Deleting item ( C )Section 2.8 2.3.5 All
Deleting words EASA 2.16 All
3.4
Deleting exhibit 1( GMF/Q-219) 2.18 All

AMO MANUAL

H 1 Deleting word EASA L2.6 All 12 Jul
2005
Added Surabaya line station and light 3.2 All
maintenance
H 2 Added the holder name of RSM holder 0.4.2 All 26 May
2006
Added the holder name of QP holder 0.5.4 All
Added the abbreviations and department codes 0.7 All
Replaced ‘Authority of Aircraft registration’ with 1.1.2 All
‘Authority’ 1.3.2
1.4
1.10
2.8.2
2.16.7
3.4.2
3.8.6
Revised layout of Material Receiving Inspection 1.8.1 All
area & Medan Line Maintenance Station
Inserted TCA Form 24-0078 for used part, 2.1.2 All
component of Aircraft registered in EASA Full
member and replaced ‘accepted’ with ‘approved’
in the table of ‘for standard parts’
Added NDT Procedure to quality system 2.8.2 All
documentation structure
Deleted form GMF/Q-025 Quality Bulletin 2.8.3 All
Corrected the current process of writing 2.8.5 All
maintenance instructions
Replaced ‘the production engineering’ with ‘the 2.9.1 All
engineering function’
Replace DAC Form 21-18 and block by block 2.16.4 All
instructions for completion of the form with the
DAC Form 21-18 Rev.1
Revised Form GMF/Q-223 to accommodate the 2.19.2 All
unit’s title changes
MES line station as subject to aircraft audit 3.2 All
Added clauses of Garuda Indonesia as contracted 4.1 All
operator
Revised the list of forms and sorted by ‘form 5.1.2 All
number’

AMO MANUAL

H 3 Revised to accommodate FAA acceptance sheet 0.2.4 All 17 Jul
of RSM other than part 7 2006
Revised to accommodate FAA approval sheet of 0.2.5 All
RSM part 7
Revised part material receiving inspection area 1.8 All
lay out.
Revised revision process of RSM part 7 and others 1.11.3 All
Corrected DAC Form 43-337 issued by Indonesian 2.16.4 All
DGCA
Revised section 2.16.7 requirements for Aircraft 2.16.7 All
components exclude engine taken from one
aircraft to another aircraft.
Added training program contains the policies and Part 7 All
procedures of GMF AeroAsia used to determine
its training requirements and to develop its
training program.
H 4 Added the general handling rules 2.7.2 All 08 Sep
2006
Corrected the current process of qualified 3.7.3
receiving material inspection personnel
H 5 Replace the abbreviation of DGCA to DGCA for All All 02 Oct
Directorate General of Civil Aviation 2006
Changed the management personnel related 1.3
with the FAA/DGCA Approval
Revised list of forms 5.1.2
Listed QP 218-01 0.5.4
Replaced the Indonesian Directorate General of 0.9
Air Communications with Indonesian Directorate
General of Civil Aviation
H 6 Revised CEO & Accountable Manager name 1.1 All 23 Jan
1.2 2007
Revised list of senior persons nominated 1.3
Moved Form No.: GMF/Q-226 (exhibit-1) to QP 2.25
218-01
Revised list of forms 5.1.2
H 7 Added clauses occurrence reporting to the Safety 1.2 All 19 Feb
& Quality Policy. 2007

AMO MANUAL

H 8 Added RSM holder 0.4.2 28 Mar
2007
Revised instructions for completing form 8130-3 2.16.5
(Ref. FAA Order 8130.21E)
H 9 Revised list of QP 0.5.4 All 27 Aug
2007
Revised lay out of Engine Shop & Cengkareng 1.8.1
Line Maintenance Station
Deleted QP number QP 304-02 1.9.4
Added clauses to classify minor changes 1.11.2
Added manufacturer’s policy for AD Notes and SB 2.11.2
evaluation
Revised FAA form 337 as per AC No. 43.9-1F date 2.16.5
January 25, 2007
Deleted QP number QP 304-02 3.12.3
Revised the list of forms 5.1.2
H 10 Revised CEO & Accountable Manager name 1.1 All 09 Oct
1.2 2007
I 0 Reissue RSM with reference to: All All 8 Feb.
1. M.O.E. Guidance; 2008
2. Critical Design Control Configuration
Limitation;
3. Safety Management System implementing
program
4. GMF AeroAsia organization change
5. Quality documentation improvement
I 1 1. Revised Engine shop lay out 1.8 All 9 June
2. Revised Human Factor continuation 3.13 2008
training requirement due to finding by IOSA
3. Revised form list
5.1

AMO MANUAL

I 2 1. Add line stations lay out 1.8 All 6 Oct
2. Add determination of equivalent 2.6 2008
equipment
3. Revised maintenance records retention 2.14
4. Revised Authority address as per FAA Order 2.16
AC 43.9-1F
5. Revised Form instruction as per FAA Order 3.13
8130-21F
6. Revised the continuation training. 5.1
7. Revised list of form
I 3 1. Replaced all FAR references to 14 CFR All 27 Jan
2. Revised Certificate of Release to Service 2.16 2009
statement under DGCA & FAA Approval 5.1
3. Revise form no. GMF/Q-10A R1
4. Revised list of forms
I 4 1. Replaced all 14 CFR references with FAR All 04 May

2. Revised the lay out of sheet metal shop area. 1.8 2009
3. Deleted clause of certification required that 2.1
not related to FAA; and exhibit form. Revised 2.9
to accommodate the revision of AC145-9 2.11
dated 19 March 2009. 2.20
4. Reallocated form no.: GMF/Q-041 to QP-201- 3.11
01, GMF/Q-074 & GMF/Q-108 to QP-209-05
5. Deleted exhibit 1, exhibit 2 & exhibit 3
6. Revised requirement of approved
maintenance function
7. Revised re-qualified all NDT personnel in
accordance with NAS 410.

AMO MANUAL

I 5 1. Revised per CASR Part 145 Amendment 3
2. Component maintenance organization 1.5 All 29 Sept
change 1.8 2009
3. Revised facility lay out 1.10
4. Revised for the renewal certificate 2.1
5. Corrected the certification required 2.3
6. Revised the activities for managers
responsible 2.14
7. Revised clause of general 2.25
8. Revised the reporting maintenance error 3.4
9. Revised the training program & content
determination, break in period and validity 3.6
10. Revised the training , qualification and
experience of the lead auditor 3.7
11. Revised the training of RII personnel &
qualified receiving material inspection 3.8
personnel
12. Revised maintenance managers (supervisor)
qualification, experience 3.11
13. Revised qualified NDT personnel
experience, training and examination
I 6 1. Revised EVP Finance & Human Resources 1.4 All 23 Nov

Management to EVP Human Capital & 2009
Corporate Affair
2. Revised Management Organization charts 1.5 All
3. Revised CGK line maintenance office lay out 1.8 All
4. Revised nomination of definition of critical 2.23 All
tasks & procedure

AMO MANUAL

J 0 Reissue RSM Part 1 to Part 6 in regard:
1. Revised RSM & QP holder name 0.4 All 12 April
2. Revised resources words replaced with Capital 1.7 All 2010
3. Revised facility lay out
4. Deleted determination of equivalent 1.8 All
equipment 2.6 All
5. Revised writing maintenance instruction
related to CDCCL 2.8.5 Al
6. Revised maintenance record list & retention
period 2.14 All
7. Replaced phase “Level” with “Phase” for FTS
Training & revised certifying staff and support 3.4 All
categories
8. Revised certifying staff & support records
retention period 3.5 All
Training 3.6 All
Training 3.8 All
11. Revised forms list
5.1 All
Re issue Part 7 Training program in regard:
1. Relay out of manual
2. Define responsibility of basic component
training program
J 1 1. Revised RSM & QP holder name 0.4 All 15 July

2. Revised unit TQA name from Aircraft Quality 0.7 All 2010
Control to Aircraft Quality Performance
Monitoring
3. Revised unit TQA name from Aircraft Quality 1.5 All
Control to Aircraft Quality Performance
Monitoring
4. Revised lay out of TQ area 1.8 All
5. Revised list of forms 5.1 All
6. Add new section 7.2.1.2 Individual Need 7.2 All
Assessment

AMO MANUAL

J 2 1. Added RSM & QP holder list 0.4 All 24 March
2. Revised part 0.5.1 0.5 All 2011
3. Revised abbreviation 0.7 All
4. Deleted EVP Line operation responsibility. 1.4 All
Inserting EVP Corporate strategy & marketing
and Aircraft maintenance planning & control
responsibility.
5. Revise Line Maintenance organization chart & 1.5 All
add Aircraft maintenance planning & control
chart
6. Revised lay out hangar 2 & Terminal F11 1.8 All
7. General Managers are responsible to 1.11 All
familiarize the RSM
8. Replaced QP 209-10 with QP 209-13 2.5 All
9. Added Part 2.7.4.4 Requirement for Test Cell 2.7 All
Facility
10. Replaced QP 209-04 & QP 209-10 with QP 209- 2.10 All
13
11. The applicant must have signed by General 3.14 All
Physician.
12. Added Aircraft. type of maintenance & 4.1 All
support contract with GA.
13. Revised sample list of form 5.1 All
K 0 1. Revise RSM & QP holder list based on new 0.4 All 26 April
office code. 2012
2. Revise abbreviation. 0.7 All
3. Rename VP Asset Management & Material 1.4 All
Services and delete EVP Corporate
Development & Marketing.
4. Revise management organization chart 1.5 All
based on new office code.
5. Revise by adding line station layout. 1.8 All
6. Revise by adding part for work performed at 1.9 All
another location.
7. Add new aircraft & engine type on the list. 4.1 All
8. Separate Part 7 to be published in a different Part 7 All
manual in accordance with DGCA
recommendation.
9. Remove reference to FAA & FAR. All All

AMO MANUAL

K 1 1. Add and revise RSM & QP holder list 0.4 All 29
2. Revise abbreviation 0.7 All October
3. Delete Deputy President (Chief Operation 1.4 All 2012
Officer) and VP Aircraft Maintenance
Planning and Control responsibilities
4. Insert EVP Line Operation responsibilities
5. Revise GMF AeroAsia Organization Charts 1.5 All
6. Delete Aircraft Maintenance Planning &
Control chart.
7. Revise Workshop 1, Cengkareng LM Office, 1.8 All
Balikpapan & Mataram Line Maintenance
Station Layout
8. Add Bombardier CRJ-1000 in the Garuda 4.1 All
Indonesia Aircraft type list
9. Add Citilink as Contracted Operator
10. Delete Kendari Line Maintenance Station 5.3 All
from List of Line Maintenance Locations
11. Add Tanjung Karang Line Maintenance
Station

AMO MANUAL

K 2 1. Change unit code of Engine maintenance 0.4 ALL 10 June
(TR) to SBU GMF Engine Maintenance (TV) 2013
2. Revise RSM and QP Distribution List by
removing unit THD, TRJ, TRP, TRS & adding
unit TVE, TVP. TVQ
3. Change Abbreviation 0.7 ALL
4. Delete Duty Responsibility of VP Engine 1.4 ALL
Maintenance, add Duty Responsibility of SVP
SBU GMF Engine Maintenance
5. Revise GMF Organization Chart 1.5 ALL
6. Remove Organization Chart of unit TR and
add Organization Chart of unit TV.
7. Revise Engine Test Cell Facility Layout 1.8 ALL
8. Remove Maintenance Building Layout of
Polonia Int’l Airport and Add Maintenance
Building Layout of Kualanamu Int’l Airport.
9. Revise title section of 2.23 2.23 ALL
10. Revise statement subsection of 2.23.2
Performance of Required
11. Revise title and flowchart of subsection
2.23.3 4.1 ALL
12. Delete Aircraft Type Airbus A320-210/233
from Garuda Indonesia
13. Add Aircraft Type Boeing B777-300ER for
Garuda Indonesia
14. Revise List of Form 5.1 ALL
15. Revise Line Maintenance Location 5.3 ALL
K 3 1. Change Holder Name and Department Code 0.4 ALL 26 July
of TQS-1 to TQY and TQS-2 to TQS on RSM 2013
Distribution List and QP Distribution List.
2. Change Abbreviations 0.7 ALL
3. Change Organization Chart of Quality 1.5 ALL
Assurance & Safety
4. Change Safety Performance Monitoring to 1.7 ALL
Safety Inspection
5. Add Scope of Work for CASR-145 Approved 1.9 ALL
Maintenance Organization Aircraft
Maintenance
6. Revise statement of Incorporation point 2.11 ALL
2.11.5
7. Revise List of Line Maintenance Locations 5.3 ALL

AMO MANUAL

K 4 1. Change Holder Names on RSM Distribution 0.4 ALL 31 Oct
List. Change Holder Names on QP Distribution 2013
List.
3. Add Duty & Responsible of VP Outstation Line 1.4 ALL
Maintenance and VP Cabin Maintenance
Services
4. Revise Management Organization Chart. 1.5 ALL
Revise GMF Organization, Base Maintenance,
and Line Maintenance Organization Chart.
Add Cabin Maintenance Services and
Outstation Line Maintenance Organization
Chart.
5. Revise facility layout of Engine Shop, Engine 1.8 ALL
Test Cell, Hangar 2 and Hangar 3 on
Cengkareng Station and Engine Facilities
Layout.
6. Add Scope of Work for ATR 72-600 1.9 ALL
7. Revise Contracted Operations. Remove A320 4.1 ALL
and add B777 and ATR on Garuda.
8. Change limitation rating on the List of Line 5.3 ALL
Maintenance Location.
K 5 1. Change Holder Names on RSM Distribution 0.4 ALL 26 Dec
List. Change Holder Names on QP 2013
Distribution List.
3. Revise definitions of Certifying Agent 0.8 ALL
4. Add Bombardier on Scope of Work 1.9 ALL
5. Add Sriwijaya Air for the Operator 4.1 ALL
contracted.
6. Add Halim Perdana Kusuma on List Of Line 5.3 ALL
Maintenance Locations
K 6 1. Add rating for Boeing B737 NG up to Daily 5.3 ALL 10 Mar
Check at LMS Halim Perdana Kusuma and 2014
Airbus A320 up to weekly Check at LMS
Denpasar

AMO MANUAL

K 7 1. Add RSM holder and QP Holder 0.4 ALL 14 Apr
2. Revise Abreviation 0.7 ALL 2014
3. Change “Approved Vendor List (AVL)” to be 5.2 ALL
“Approved Supplier List (ASL)”.
4. Change rating for Aircraft CRJ up to transit 5.3 ALL
check at LMS Ambon, LMS Bengkulu, LMS
Tanjung Karang and LMS Tanjung Pandan.
5. Change rating for Aircraft A320 up to Weekly
Check at LMS Halim Perdana Kusuma
6. Add rating for Aircraft A320 up to Daily Check
at LMS Jogjakarta
7. Add rating for Aircraft ATR up to Weekly
Check at LMS Makasar
8. Add new line maintenance location on
section 5.3
9. Delete point “The Authority approval 5.4 ALL
numbers” from the list of information on
document no. DQ-005.
K 8 1. Revising RSM and QP Holdername 0.4 ALL 07 Jul

2014
2. Revising Abreviation 0.7 ALL
3. Changing of Management Organization 1.5 ALL

Chart
4. Revising Office layout of Surabaya Line 1.8 ALL

Maintenance Station
5. Adding statement “...in base maintenance 3.1 ALL

and selected out station line maintenance
and...” on section 3.1.2.1
6. Adding new line maintenance location 5.3 ALL

7. Changing table format of list of Line
Maintenance Locations.
8. Revising aircraft rating and limitation of line
maintenance

AMO MANUAL

K 9 1. Revising RSM and QP Holdername 0.4 ALL 25 Nov
2014
3. Update of Engineering Services Organization 1.5 ALL

Chart
4. Adding Air Asia as the contracted operators. 4.1 ALL
5. Revising aircraft rating and limitation of line 5.3 ALL

maintenance
K 10 1. Revising Duty and Responsibility 1.4 ALL 12 Dec

2. Revising Organization Chart 1.5 ALL 2014
3. Adding maintenance rating up to A check for 5.3 ALL
ATR at LMS Kualanamu and LMS Ambon.
4. Adding maintenance rating up to transit
check for B737 Classic at LMS Bandung
check for CRJ at LMS Biak and LMS Tanjung
Pinang.
6. Adding maintenance rating up to weekly
check for ATR at LMS Lombok and LMS Palu.
check for ATR at LMS Ternate.
K 11 1. Revising of RSM and QP holder names and 0.4 ALL 26 Jan

office codes 2015
3. Adding maintenance rating up to Weekly 5.3 ALL
check for CRJ at LMS Kendari.
4. Adding maintenance rating up to Transit
check for ATR at LMS Merauke and LMS
Wakatobi.
5. Adding new LMS Wakatobi which under
responsible of Makasar station.
6. Changing maintenance rating up to Weekly
check for A320 at LMS Kualanamu
7. Adding maintenance rating up to Transit
check for A320 at LMS Banda Aceh

AMO MANUAL

K 12 1. Change scope of work 1.9 ALL 25 Feb
2. Adding maintenance rating for Boeing B777- 5.3 ALL 2015
300 up to transit check at LMS Banda Aceh
and Kualanamu
3. Adding maintenance rating for Boeing B747
series up to transit check at LMS Halim
Perdana Kusuma
4. Adding maintenance rating for Boeing B737-
NG up to transit check at LMS Ternate and
Tanjung Pinang
K 13 1. Revising RSM & QP Holder 0.4 ALL 05 May

2. Revising GMF Organization chart 1.5 ALL 2015
3. Revising Facility layout 1.8 ALL
4. Adding section 3.14.4 Mandatory Training 3.14 ALL
5. Adding maintenance rating for ATR up to 5.3 ALL
Weekly Check at Line Maintenance Location
Surabaya (SUB) and Palembang (PLM).
6. Adding maintenance rating for ATR up to
Before Departure Check at Line Maintenance
Location Tanjung Pandan (TJQ), Pontianak
(PNK), Bima (BMU), Ende (ENE), Gunung Sitoli
(GNS), Labuan Bajo (LBJ), Luwuk (LUW),
Meulaboh (MEQ), and Pangkal Pinang (PGK)
7. Adding maintenance rating for ATR up to
Transit Check at Line Maintenance Location
Banjarmasin (BDJ), Malang (MLG), Bengkulu
(BKS), Jambi (DJB), Sorong (SOQ), Sintang
(SQG), dan Tanjung Karang (TKG)
K 14 1. Adding maintenance rating for CRJ up to 5.3 ALL 25 May

Transit Check at Line Maintenance Location 2015
Dili (DIL)
K 15 1. Change Scope of work for ATR 72-600 (Pratt 5.3 ALL 05 June
& Whitney Canada PW127F) up to and 2015
including C checks.

AMO MANUAL

K 16 1. Revising list of RSM Holder 0.4 ALL 27 Jul
2. Changing management organization 1.5 ALL 2015
chart of GMF AeroAsia
3. Changing line maintetnance rating for 5.3 ALL
Airbus A330 up to Weekly check at LMS
Banda Aceh and Padang
4. Changing line maintenance rating for
ATR up to A check at LMS Pontianak, up
to Service check at LMS Langgur, up to
Transit check at LMS Ketapang, Maumere,
Solo, Semarang, and Pangkalanbun
B747 up to Daily check at LMS Halim
Perdana Kusuma
B777 up to Service check at LMS Banda
Aceh dan Kuala Namu
K 17 1. Revising number of approval DGCA 0.9 ALL 19 Oct

Indonesia from 145/0100 to 145D-001. 2015
2. Adding statement related to access of 1.7 ALL
records & rosters of management personnel
3. Revising number of approval DGCA 2.16 ALL
Indonesia in the related forms from 145/0100
to 145D-001.
4. Adding line maintenance rating for A320 up 5.3 ALL
to Transit Check at LMS Manado, LMS
Tarakan, and LMS Palu.
5. Adding line maintenance rating for ATR 72-
600 up to Transit Check at LMS Dumai, LMS
Tanjung Pinang, LMS Pekanbaru, and LMS
Jogjakarta.

AMO MANUAL

K 18 1. Updating list of Quality Procedures 0.4 ALL 28 Dec
2015
2. Revising statement on section 2.7.4.2 from 2.7 ALL
700 foot-candle to be 500 Lux.
3. Updating list of form 5.1 ALL
4. Adding line maintenance rating for A320 up 5.3 ALL

to Weekly Check at LMS Makasar.
5. Adding line maintenance rating for B777 up
to Service Check at LMS Denpasar.
K 19 1. Updating Facility Layout related to hangar 4 1.8 ALL 11 Feb

development 2016
2. Changing GMF AeroAsia category for Base 3.4 ALL

Maintenance certifying staff.
3. Upgrading rating Line Maintenance Station 5.3 ALL

(LMS) Lombok (LOP) for ATR 72-600 up to A –
Check
4. Adding rating for ATR 72-600 up to A – Check
for Line Maintenance Station (LMS) Pondok
Cabe (PCB)
K 20 1. Revising paragraph section 2.20.2 and 2.20 ALL 07 Mar

adding section 2.20.3 return of Unserviceable 2016
Component to The Customer.
2. Adding rating for CRJ 700/900/1000 up to 5.3 ALL

Transit Check for Line Maintenance Station
Labuan Bajo (LBJ), Silangit (DTB), Baubau
(BUW), Pomala (PUM), Mamuju (MJU), Palopo
(LLO), Luwuk (LUW), dan Natuna (NTX).
3. Adding rating for CRJ 700/900/1000 up to A-

Check for Line Maintenance Station Halim
Perdana Kusuma (HLP).

AMO MANUAL

K 20 4. Adding rating for ATR 72-600 up to Transit 5.3 ALL 07 Mar
(cont’d) Check for Line Maintenance Station 2016
Pinangsori (FLZ).
5. Adding rating for Airbus A320-200 up to

Transit Check for Line Maintenance Station
Pontianak (PNK)
6. Adding rating of Boeing B777 up to Transit

Check for Line Maintenance Station London
Heathrow (LHR) and Medinah (MED)
K 21 1. Updating the list of RSM and QP Holder 0.4 ALL 30 May

2016
2. Updating corporate commitment by the new 1.1
accountable manager
3. Updating safety and quality policy by the 1.2

new accountable manager.
4. Adding Component Shop Layout in Surabaya 1.5

Line Maintenance Station
5. Updating Organization Chart 1.8
6. Adding rating for CRJ 700/900/1000 up to 5.3

Weekly Check for Line Maintenance Station
Natuna (NTX)
7. Adding rating ATR 72-600 up to Weekly
Check for Line Maintenance Station Biak (BIK)
Adding rating ATR 72-600 up to Transit Check
for Line Maintenance Station Nabire (NBX),
Jayapura (DJJ) & Timika (TIM)

AMO MANUAL

L 0 Reissue AMO Manual in regard to: ALL 01 Sep
1. Change the name of “Repair Station ALL 2016
Manual” to become “AMO Manual”
2. Create the description of the system to 0.3
identify and control the AMO Manual
3. Update the list of RSM and QP Holder based 0.4

on new Organizational Structure.
4. Update the cross reference matrix 0.5
5. Revise & Update the duty and 1.4

responsibilities of Management Personnel
6. Update Organization Chart.

1.5
7. Update the record system of short contract
staff 1.7
8. Revise the layout of facility to refer the

Facility Layout Document 1.8
9. Revise the description of procedure for work

on another location 1.9
10. Revise the scope of work to refer the current

operation Specification
11. Revise the procedure to notify the revision

of Capability List to DGCA Indonesia
12. Revise the procedure of Painting
13. Revise statement on paragraph 2.16 2.7
14. Update the Form DAAO 21-18 2.16
15. Add the training requirement on paragraph 3.6

3.6.3
16. Update the procedures used for qualifying 3.8

and surveilling non-certificated persons
who perform maintenance for engine &
component capability

AMO MANUAL

L 0 17. Update the Mandatory Training on 3.14.4 3.14 ALL 01 Sep
(cont’d) 2016
18. Revise the statement on paragraph 5.1 to 5.1
call out the Technical Form Manual
19. Revise and Update the List of Line 5.3

Maintenance Location
20. Revise and Update the Contracted 5.5

Maintenance Function
L 1 1. Revise the description of procedure for work 1.9 ALL 23 Sep

on another location 2016
2. Revise the procedure to notify the revision

of Capability List to DGCA Indonesia
3. Revise the list of contracted operators and 4.1

add some notes
4. Revise and update the List of Line 5.3

Maintenance Location
5. Revise the statement in the Contracted 5.5

Maintenance Function
L 2 1. Update the list of AMOM and QP Holder 0.4 ALL 05 Dec
2016
2. Update list of Quality Procedure (QP)
3. Revise the reference of Document from DQ- 2.20

020 to DQ-005
4. Revise the CFR Reference for Required 2.23

Inspection Items (RII)
5. Revise and update the Regulatory 3.14

Mandatory Training Requirement for CASR
Part-145 (initial & recurrent) training
6. Add rating Airbus A320 Series up to Daily 5.3

Check for Line Maintenance Station Kendari
7. Add rating Airbus A320 Series up to Weekly

Check for Line Maintenance Station Tanjung
Pinang.

AMO MANUAL

L 3 1. Add Note Statement on 2.7.2 2.7 ALL 23 Feb
2017
2. Add new Type of aircraft Airbus A320 NEO for 4.1 ALL
Citilink
3. Add rating Airbus A320 NEO up to Weekly 5.3 ALL

Check for line maintenance Station
Cengkareng, Surabaya, Batam and
Kualanamu.
L 4 1. Update List of AMOM and QP Holder 0.4 ALL 22 Mei

2017
2. Update Corporate Commitment by the new 1.1 ALL
Accountable Manager
3. Update Safety and Quality policy by the new 1.2 ALL

Accountable Manager.
4. Revise Organization Chart of Material Services 1.5 ALL

Department
5. Add rating ATR72-600 up to Weekly Check for 5.3 ALL

Line Maintenance Station Langgur.
6. Add rating Airbus A330 Series up to Transit

Check for Line Maintenance Station Jayapura.
7. Delete Rating Boeing B747 for Line

Maintenance Station Singapore
L 5 1. Revise Regulatory Mandatory Training 3.14 ALL 17 July
Requirement on 3.14.4. 2017
2. Add rating Airbus A320 Series up to Weekly 5.3 ALL
Check for Line Maintenance Station Kuala
namu and Kendari .
3. Add rating Airbus A320 NEO up to Weekly
Check for Line Maintenance Station
Denpasar.
4. Add rating Boeing B737 NG up to Service
Check for Line Maintenance Station Surabaya,
Denpasar Padang and Tanjung Karang.

AMO MANUAL

L 5 5. Add rating Boeing B747 series up to Weekly 5.3 ALL
Check for Line Maintenance Station Balik
Papan, Lombok Praya.
6. Add rating Boeing B777 series up to Service
Check for Line Maintenance Station Padang
and Halim Perdana Kusuma.
7. Add rating Airbus A330 series up to Transit
Check for Line Maintenance Ahmedabad.
L 6 1. Update QP Distribution list Related with the 0.4 ALL 30 Aug
DGCA approval in section 0.4.4. 2017
2. Revise List of Maintenance Personnel. 1.6 ALL
3. Revise Certifying Staff in section 1.6.1
4. Revise RII Personnel in section 1.6.2.
5. Revise Roster of maintenance personnel in
section 1.6.3
6. Revise Control of issue Revision in section 1.11 ALL
1.11.3
7. Deleting form FAA 8130-4 (for new engines) 2.1 ALL
in section 2.1.2.1
8. Update section 2.26.1 General. 2.26 ALL
9. Update section 2.26.2 Information exchange
between outgoing and incoming
Manager/Supervisors for base maintenance
activities.
10. Update Section L.2.1.1 Special Request for L2.1 ALL
One-Time Approval to perform work at
another location.
11. Update Training Content Determination and 3.8 ALL
Types of Training in section 3.8.1
12. Change the name of Form GMF Q-220 Roster 5.1 ALL
of Maintenance Personnel.
13. Update List of Form in section 5.1.2.
14. Revise List Of Line Maintenance Locations. 5.3 ALL
L 7 1. Add rating Airbus A320 series up to Weekly 5.3 ALL 23 Oct
Check for Line Maintenance Palembang. 2017
2. Add rating Airbus A320 series up to Transit
Check for Line Maintenance Silangit.
3. Add rating ATR up to Service Check for Line
Maintenance Labuan Bajo.
4. Add rating CRJ up to Transit Check for Line
Maintenance Singapura

AMO MANUAL

L 8 1. Change method for read access AMO Manual 0.4 ALL 09 Feb
from LAN to Network Sharing Data. 2018
2. Delete TQA, TQL and JED from AMO Manual
and QP distribution List.
3. Revise procedure for work performed for 2.10 ALL
aircraft maintenance in shop in section 2.10.6
paragraph ( c )
4. Add new Type Aircraft B737 MAX for Garuda 4.1 ALL
Indonesia.
5. Add rating B 737 MAX up to BD Check for 5.3 ALL
Line Maintenance Cengkareng.
6. Add capability CRJ up to Weekly Check for
Line Maintenance Banjarmasin.
7. Add Capability ATR up to Transit Check for
Line Maintenance Halim Perdana Kusuma
8. Add Capability B737 Classic up to Daily
Check for line Maintenance Banyuwangi.
9. Add Remark for “BD” Check.
L 9 1. Update list of QP and revise some minor 0.4 ALL 20 Mar
statement 2018
2. Revise Cross Reference Matrix refer to CASR 0.5 ALL
Rev. Amendment 5
3. Update Organization Chart Base 1.5 ALL
Maintenance, Line Maintenance,
Component Service, Cabin Maintenance
Service, Engineering Service, Engine
Maintenance, Learning Service, Furnishing &
Upholstery Services
4. Add Reference of CASR 145.111: Sources of 2.1 ALL
aeronautical product
5. Revise statement of ‘DAAO 21-18’ to become
‘DGCA 21-18’
7. Revise statement of ‘DAAO 21-35’ to become
‘DGCA 21-35’
8. Revise statement of ‘DAAO 21-18’ to become 2.9 ALL
‘DGCA 21-18’
10. Update form and revise statement of ‘DAAO 2.16 ALL
21-35’ to become ‘DGCA 21-35’ and ‘DAAO
43-337’ to ‘DGCA 43-337’

AMO MANUAL

11. Revise statement of ‘DAAO 43-01’ to become 2.18 ALL
‘DGCA 43-01’
12. Revise statement of ‘DAAO 21-18’ to become L2.5 ALL
‘DGCA 21-18’
13. Update Authority Forms from ‘DAAO’ to 5.1 ALL
become ‘DGCA’ and revise some statement of
GMF Portal to become Sharepoint GMF
14. Add capability A320 Series up to Daily Check 5.3 ALL
for Line Maintenance Solo.
L 10 1. Add capability CRJ-1000 up to Weekly Check 5.3 ALL 23 Apr
for Line Maintenance Palembang and 2018
Pekanbaru.
2. Add capability CRJ-1000 up to Transit Check
for Line Maintenance Jambi.
L 11 1. Update GMF AeroAsia Executive 1.5 ALL 01 Oct

Management chart 2018
2. Revise some statement in 2.11.5 related to 2.11 ALL
Incorporation of the AD Notes and Service
Bulletins
3. Add Capability A320 Series & A320 NEO up to 5.3 ALL
Weekly Check for Line Maintenance CGK
Terminal 2 and Terminal 3 (Citilink).
4. Add Capability A320 NEO up to Weekly
Check for Line Maintenance Halim Perdana
Kusuma (Citilink).
5. Remove capability Line Maintenance
Approval for Sriwijaya Air ( CGK,PLM,SRG,
SOC,DPS,UPG ).

AMO MANUAL

L 12 1. Update Quality Procedure List 0.4 ALL 26 Oct
2. Delete definition of duplicate inspection 0.8 ALL 2018
3. Revise Section 2.8.5 regarding delete wording 2.8 ALL
“duplicate inspection”
4. Revise Section 2.13.3.2 paragraph (b) 2.13 ALL
5. Revise Section 2.15.2 regarding delete 2.15 ALL
wording “duplicate inspection”
6. Revise Section 2.16.1 regarding Add Section 2.16 ALL
2.16.1.1 General Verification and replace
wording “duplicate inspection” to “required
inspection”
7. Revise Section 2.22 regarding replace wording 2.22 ALL
“duplicate inspection” to “required
inspection”
8. Revise Section 4.2.1 regarding replace 4.2 ALL
wording “duplicate inspection” to “required
inspection”
9. Add Capability A320 Series up to Daily Check 5.3 ALL
for Line Maintenance Semarang (Citilink).
L 13 1. Revise Section 0.4.1 AMOM Distribution & 0.4 ALL 14 Jan
Control 2019
2. Revise the statement in 1.9.1 regarding the 1.9
work performed at another location
3. Delete wording ‘GMF/Q-009’, ‘GMF/Q-011’ & 2.3
‘GMF/Q-012’
4. Delete wording ‘GMF/Q-011’ & ‘GMF/Q-012’ 2.9
5. Delete wording ‘GMF/Q-012’ 2.14
8. Revise the Auditor Requirement 3.6
9. Add new type aircraft ATR 72-212A for 4.1
Citilink Indonesia.
10. Add new forms in the List of Form 5.1
11. Add rating of Airbus A320 Series & A320 5.3
NEO up to Weekly Check for Citilink in
Banda Aceh (BTJ), Silangit (DTB) and
Pontianak (PNK), and Up to Transit Check in
Bandung (BDO) and Kertajadi (KJT)
12. Add rating of ATR 72-212A for PT. Citilink
Indonesia up to Weekly Check in Kualanamu
(KNO) and Palembang (PLM)

AMO MANUAL

L 14 1. Add some statement for notifying GMF 0.4 ALL 01 Mar
personnel on AMO Manual Revision and 2019
procedure of back up file to Outstation
2. Update Abbreviations. 0.7 ALL
3. Revise section 1.8.1 to add information 1.8 ALL
regarding Hangar PT. MMF Surabaya.
4. Revise some statement in ‘Work performed at 1.9 ALL
another location’ Section
5. Revise the Inspection Form Number from 2.10 ALL
GMF/Q-102 to GMF/Q-374 for Engines
6. Revise & Update some Forms Number in 2.14 ALL
‘Components (including engine/APU) work
order records’ Section
7. Revise statement in 2.26.2 paragraph (b) 2.26 ALL
8. Revise some statement in L2.1.1 ‘Special L2.1 ALL
Request for One-Time Approval to perform
work at another Location‘ including change
the wording of ‘PMI’ to ‘PAI’
9. Change the wording of ‘PMI’ to ‘PAI’ L2.5 ALL
10. Move the list of Maintenance & Support 4.1 ALL
Contract between GMF AeroAsia and
Customers to Appendix A, and revise some
explanation statement in Section 4.1
11. Move all of Part 5 to APPENDICES 5.1, 5.2, ALL
5.3, 5.4,
5.5

AMO MANUAL
M 0 1. Add Reference of CASR 145.51 0.3 ALL 10 Feb

2. Revise section 0.3 Introduction and 2020
Objectives
3. Revise section 0.4 AMO Manual & Quality 0.4 ALL
Procedures Distribution
4. Revise Cross Reference Matrix 0.5 ALL
5. Revise some statement in 0.6.1 Authority 0.6 ALL
Access to Location
6. Revise section 0.7 Abbreviation 0.7 ALL
7. Revise section 0.8 Definition and 0.8 ALL
Reference
8. Revise section 0.9 Company Profile 0.9 ALL
9. Revise Reference 1.1 ALL
10. Update Corporate Commitment by the
New CEO and Accountable Manager
11. Update safety and Quality Policy by the 1.2 ALL
New CEO and Accountable Manager
12. Revise some explanation statement in 1.3 ALL
1.3.4 List of Management Personnel
13. Revise section 1.4 Duties and 1.4 ALL
Responsibilities of The Management
Personnel
14. Revise Reference 1.5 ALL
15. Update section 1. 5 Management
Organization Charts
16. Add Reference of CASR 145.209 1.6 ALL
17. Revise section 1.6 List of Maintenance
Personnel
19. Revise section 1.7 Manpower Capital
20. Add reference of CASR 145.51, 101, 209 1.8 ALL
21. Revise section 1.8 Facilities Related with
DGCA Approval
22. Add reference of CASR-145.1, 5, 53, 55, 1.9 ALL
211
23. Revise Section 1.9 Scope of Work 1.10 ALL
24. Add reference of CASR 145. 211 (c) 4 1.11 ALL
25. Add reference of CASR 145.51 2.1 ALL
26. Add reference of CASR 145.51, 201, 211(c)
1 (i)
27. Revise section 2.1 Suppliers Evaluation
and Subcontract Control Procedure
28. Delete reference of CASR 145.206 2.2 ALL
29. Revise section 2.2 Acceptance Inspection
of Aircraft Components and Material
From Outside Customer

AMO MANUAL
31. Revise section 2.3 Storage, Tagging and

Release of Aircraft Components and
Materials to Aircraft Maintenance
32. Add reference of CASR 145.51, 103, 211 2.4 ALL
33. Revise section 2.4 Acceptance of Tools
and Equipment
34. Add reference of CASR 145.51, 103 2.5 ALL
35. Revise section 2.5 Calibration of Tools and
Equipment
36. Add reference of CASR 145.51,103, 2.6 ALL
211(c)1(viii)
37. Revise section 2.6 Use of Tooling and
Equipment By Staff
39. Revise section 2.7 Cleanliness Standards
of Maintenance Facilities
40. Add reference of CASR 145.51, 211 (c) 2.8 ALL
41. Revise section 2.8 Maintenance
Instructions and Relationship to
Aircraft/Aircraft Component
Manufacturer’s Instructions Including
Updating and Availability so Staff
42. Revise section 2.9 Repair Procedure 2.9 ALL
44. Revise section 2.10 Aircraft Maintenance
Program Compliance
47. Revise section 2.12 Optional Modification
Procedure
48. Add reference of CASR 145.211 (c) 1 (v) 2.13 ALL
49. Revise Section 2.13 Maintenance
Documentation In Use And Its
Completion
51. Revise Section 2.15 Rectification and 2.15 ALL
Control of Defects Arising During Base
Maintenance
52. Add reference of CASR 145.211(c) 1 (vii) 2.16 ALL
53. Revise section 1.16 Return to Service
Procedure
54. Revise Section 2.17 Records to The 2.17 ALL
Operator
56. Delete section 2.18.2 (d)
57. Revise section 2.19 Return of Defective 2.19 ALL
Aircraft Components to Stores

AMO MANUAL
59. Revise section 2.20 Defective

Components/Parts to Outside
Contractors
60. Revise Section 2.21 Control of Computer 2.21 ALL
Maintenance Record Systems
61. Revise section 2.22 Control of Man-Hour 2.22 ALL
Planning Versus Scheduled Maintenance
Work
62. Revise section 2.26 Shift/Task Hand Over 2.26 ALL
Procedure
63. Revise section 2.27 Procedures for 2.27 ALL
Maintenance Data & Maintenance
Instruction Inaccuracies and Ambiguities
64. Revise Section 2.28 Production Planning 2.28 ALL
Procedures
65. Add reference of CASR 145.51 L.2.1 ALL
66. Revise section L2.1 Line Maintenance
Control of Aircraft, Components, Tools,
Equipment, Etc.
67. Revise Section L2.2 Line Maintenance L2.2 ALL
Procedures Related to
Servicing/Fueling/De-Icing, Etc.
68. Revise section L2.3 Line Maintenance L2.3 ALL
Control of Defects and Repetitive
69. Revise section L2.4 Line Procedure for L2.4 ALL
Completion of Technical Log
Pooled Parts and Loaned Parts
Return & Inspection of Defective Parts
Removed from Contract Maintenance
Aircraft
72. Delete reference of CASR 145.209 (d) 2 3.1 3.1
73. Revise section 3.1 Quality Audit of
Organization Procedures
74. Delete reference of CASR 145.209 (d) 2 3.2 ALL
75. Revise section 3.2 Quality Audit of Aircraft
76. Revise section 3.3 Quality Audit Remedial 3.3 ALL
Corrective Action Procedure
77. Add reference of CASR 145.51,53, 163, 213 3.4 ALL
78. Delete reference of CASR 145.155
79. Revise section 3.4. Certifying Staff &
Support Staff Qualification and Training
Procedures
81. Revise section 3.6 Quality Audit Personnel 3.6 ALL
82. add reference of CASR 145.211, 213 3.7 ALL
83. Revise section 3.7 Qualifying Inspectors

AMO MANUAL

84. Delete reference of CASR 145.5 and add 3.8 ALL
reference of CASR 145.51, 163
85. Revise section 3.8 Qualifying Mechanics
86. Revise section 3.9 Aircraft or Aircraft 3.9 ALL
Component Maintenance Tasks
Exemption Process Control
87. Revise section 3.10 Concession Control for 3.10 ALL
Deviation from Organizations Procedures
89. Revise section 3.11 Qualification
Procedure for Specialized Activities Such
As NDT, Welding, Etc.
90. Revise section 3.12 Control of 3.12 ALL
Manufacturer's and Other Maintenance
Working Teams
91. Revise section 3.13 Human Factors 3.13 ALL
Training Procedure
94. Revise section 4.2 Operator's Procedures
and Paper Work
95. Revise section 4.3 Operator's Record 4.3 ALL
Completion
96. Revise Part 5 become List of Appendices 5 ALL
97. Revise section 6.1 Aircraft Maintenance 6.1 ALL
Program Development and Control by
GMF AeroAsia Tbk.
98. Revise section 6.2 Operator’s Procedures 6.2 ALL
and Paperwork
99. Revise section 6.3 Operator Record 6.3 ALL
Completion

AMO MANUAL
0.2.2 Content of Revisions & Approval Sheet
Issue : N
Revision : 0
Date : 11 November 2020
√ Major Minor
Page to DELETE Page to INSERT

Objectives
Section Pages Section Pages
0.3 ALL 0.3 ALL 1. Revise PT GMF AeroAsia Tbk. to PT Garuda Maintenance Facility
Aero Asia Tbk
Aero Asia Tbk
3. Revise Acceptance to Approval;
4. Add SM Material & Shop Quality Inspection in section 0.4.2 AMO
Manual Distribution list related with DGCA approval & 0.4.4 QP
Distribution list Related with the DGCA approval
Aero Asia Tbk
Aero Asia Tbk
0.7 ALL 0.7 ALL 7. Revise section 0.7 Abbreviation
0.8 ALL 0.8 ALL 8. Revise section 0.8 Definition and Reference
0.9 ALL 0.9 ALL 9. Revise section 0.9 Company Profile
1.1 ALL 1.1 ALL 10. Update Corporate Commitment by the New CEO and
Accountable Manager
1.2 ALL 1.2 ALL 11. Update safety and Quality Policy by the New CEO and
Accountable Manager
Aero Asia Tbk
1.4 ALL 1.4 ALL 13. Revise section 1.4 Duties and Responsibilities of The
Management Personnel
1.5 ALL 1.5 ALL 14. Update section 1. 5 Management Organization Charts
1.6 ALL 1.6 ALL 15. Revise section 1.6 List of Maintenance Personnel
1.7 ALL 1.7 ALL 16. Revise section 1.7 Manpower Capital
17. Revise section 1.7.4.1 Safety & Health Program to Safety
Management System
1.8 ALL 1.8 ALL 18. Revise section 1.8 Facilities Related with DGCA Approval
19. Revise section 1.8.1 Facility Requirement by deleted hangar PT
MMF Surabaya and Adding Hangar Angkasa Pura I Denpasar.
20. Revise section 1.8.1 Facility requirement, detail hangar space.
21. Revise section 1.8.4 Storage Facilities.
1.9 ALL 1.9 ALL 22. Revise Section 1.9 Scope of Work para work performed at
another location
23. Revise General Manager to Senior Manager.

AMO MANUAL

Objectives
Aero Asia Tbk
Aero Asia Tbk
2.1 ALL 2.1 ALL 26. Revise Section 2.1 Suppliers Evaluation and Contractor Control
Procedure to 2.1 Providers Evaluation and Contractor Control
Procedure.
27. Revise Section 2.1.1 Type of Providers.
28. Add Section 2.1.14 Calibrator
29. Revise Section 2.1.2 Monitoring the Provider.
30. Revise Section 2.1.3 Material and Inventory Control using the
computerized system.
2.2 ALL 2.2 ALL 31. Adding Salvageable Component in section 2.2.1 Classification &
Definitions.
2.3 ALL 2.3 ALL 32. Revise section 2.3.2 Identification, Tagging & Traceability of
Serviceable Parts/Components & Material Stores and or in Use.
33. Revise section 2.3.3 Release to Maintenance Process.
34. Revise PT GMF AeroAsia Tbk. to PT Garuda Maintenance Facility
Aero Asia Tbk
2.4 ALL 2.4 ALL 35. Revise General Manager to Senior Manager
36. Revise General Manager to Senior Manager
2.6 ALL 2.6 ALL 37. Revise section General Manager to Senior Manager
2.7 ALL 2.7 ALL 38. Revise Special Process to Specialized Services.
2.8 ALL 2.8 ALL 39. Revise Section 2.8.2 Quality System Documentation Structure.
40. Revise section 2.8.3 Issue/Revision & Control of Quality
Procedures, Work Instruction & Associate Forms Related with
the Approval
41. Revise section 2.8.4 Writing Maintenance Instructions
42. Adding section 2.8.8 Assistance On New Non AD Modification
Order Performance.
43. Revise GMF AeroAsia Tbk. to PT Garuda Maintenance Facility
Aero Asia Tbk
45. Revise GMF AeroAsia Tbk. to PT Garuda Maintenance Facility
Aero Asia Tbk
2.11 ALL 2.11 ALL 46. Adding Section 2.11.7 Assistance on New AD Modification Order
Performance.
2.12 ALL 2.12 ALL 47. Revise GMF AeroAsia Tbk. to PT Garuda Maintenance Facility
Aero Asia Tbk
2.13 ALL 2.13 ALL 48. Revise General manager to Senior Manager.
49. Revise Jobcards to Jobcards/MDR/PD Sheet.
Aero Asia Tbk

AMO MANUAL

Objectives
Aero Asia Tbk
2.18 ALL 2.18 ALL 53. Revise section 2.18 Reporting of Defect to The DGCA
Indonesia/Operator/Manufacture to Reporting of Defect to The
DGCA Indonesia/Customer/Manufacture.
2.20 ALL 2.20 ALL 55. Revise Section 2.20.3 Defect Parts Send to Non DGCA Certificate
Repair Station.
2.22 ALL 2.22 ALL 56. Revise section 2.22 Control of Man-hour planning Versus
Scheduled Maintenance Work.
2.23 ALL 2.23 ALL 57. Revise Section 2.23.1 Definition of Critical Tasks & Procedure.
Aero Asia Tbk
L2.1 ALL L.2.1 ALL 60. Revise Section L2.1 Line Maintenance Control of Aircraft,
Components, Tools, Equipment, Etc.
L2.3 ALL L2.3 ALL 61. Revise GMF AeroAsia Tbk. to PT Garuda Maintenance Facility
Aero Asia Tbk
L2.5 ALL L2.5 ALL 62. Revise GMF AeroAsia Tbk. to PT Garuda Maintenance Facility
Aero Asia Tbk
3.1 ALL 3.1 3.1 63. Revise GMF AeroAsia Tbk. to PT Garuda Maintenance Facility
Aero Asia Tbk
64. Revise Contracted organization/non contracted organization to
certificated contractors/non certificated contractors.
3.2 ALL 3.2 ALL 65. Revise special process Audit to Specialized Services Audit.
66. Revise section 3.2.4 Specialized Services Audit.
3.3 ALL 3.3 ALL 67. Revise section 3.3.1 Corrective and Preventive Actions.
68. Revise section 3.3.3 Corrective action on Deficiencies Created to
Aircraft & Aircraft Components.
Aero Asia Tbk
70. Revise special Process to Specialized Services
Aero Asia Tbk
Aero Asia Tbk
3.11 ALL 3.11 ALL 73. Revise Special Process to Specialized Services
3.13 ALL 3.13 ALL 74. Revise General Manager to Senior Manager
4.1 ALL 4.1 ALL 75. Revise section 4.1 Contracted Operators.
Aero Asia Tbk
Aero Asia Tbk
Aero Asia Tbk

AMO MANUAL
0.3 INTRODUCTION AND OBJECTIVES

(Ref: CASR-145.0, 145.51, 145.207 & 145.209 & 145.211)
0.3.1 Introduction
This AMO Manual has been developed in a format to cover the requirements of the current CASR
Part-145 in conjunction with the Quality Procedures (QP) and be suitable for PT Garuda
Maintenance Facility Aero Asia Tbk’s quality system documentation needs.
The AMO Manual provides the relevant Quality Procedures and also gives reference to quality
procedures (QP) with respect to the quality assurance and quality control system as required by
CASR Part 145.211. It is the interface between the above-mentioned regulations and the
documented quality system of GMF.
0.3.2 Objective
The objective of the AMO Manual is to demonstrate how GMF complies with the current CASR
Part 145.
0.3.3 Format & Control of AMO Manual
a) Management Control of the AMO Manual
In order to properly monitor the approval, it is essential that GMF clearly identifies the initial
edition of the AMO Manual and each subsequent change. Any change to the approved AMO
Manual shall be identified by:
• A new issue and/or revision number;
• A new issue and/or revision date;
• Clear identification of the modified text in each AMO MANUAL chapter/paragraph
b) AMO Manual Pages Presentation
Each page of the AMO Manual shall be identified as follows:

1. Header
• the logo and name of PT Garuda Maintenance Facility Aero Asia Tbk
• the name of the document "AMO Manual”;
• the Part and Section of the AMO Manual;
2. Footer
• the issue number of the AMO Manual;
• the revision number of the AMO Manual;
• the revision date;
• the page number;
AMO MANUAL
The cover page of the volume shall specify:

• the title “Part 145 AMO Manual”;
• The logo and name of PT Garuda Maintenance Facility Aero Asia Tbk
• The address, telephone, fax numbers and the generic e-mail address of the Principal Place
of Business of PT Garuda Maintenance Facility Aero Asia Tbk;
• The copy number from the distribution list;
• The approval reference of the PART 145 Organization;
c) Format of Table of Content & List of Effective Page
PART -
Section Description Pages Rev Revision Date
0.1 tittle section 0.1 Page number numerical Date of revision

0.2 tittle section 0.2 Date of revision
0.2.1 tittle subsection 0.2.1
0.2.2 tittle subsection 0.2.2
0.3 tittle section 0.3 Date of revision
0.4 title section 0.4 Date of revision
etc. etc.
d) Format table of Record of Revisions

A 0 Original Issue Section Pages to be Date
revised revised revision
A 1 Revision of … Section Pages to be Date
A 2 Revision of… Section Pages to be Date
B 0 reissue Section Pages to be Date
etc.

AMO MANUAL
e) Format table of control Issue & Revision Records page

Objectives
-

AMO MANUAL
0.4 AMO MANUAL & QUALITY PROCEDURES DISTRIBUTION

(Ref: CASR Part 145.207)
0.4.1 AMO Manual Distribution and Control
The AMO Manual is distributed in electronic or in hard copy or CD- ROM format. For the electronic
format, all management and maintenance personnel have access via internet to web address
https://gmfaeroasia365.sharepoint.com. The Quality Assurance & Safety is responsible to maintain
the electronic files in current condition.
All management and maintenance personnel may access the electronic version of AMO Manual for
reference to the performance of their work provided:
a) Have only “read access” to the AMO MANUAL;

b) When copy of AMO MANUAL is obtained from Sharepoint PT Garuda Maintenance Facility Aero
Asia Tbk this is considered as an “uncontrolled copy” and it will be clearly mentioned on each
page.
Current hard copy or CD ROM of the AMO Manual are distributed to selected workstations or
maintenance personnel as listed in AMO Manual 0.4.2. The Quality Assurance & Safety is responsible
for the updates, reproduction and the distribution of the hard copies or CDs on a controlled basis
using the revision transmittal acknowledgement sheet, form GMF/Q-067. Specifically for DGCA
Indonesia, AMO Manual distribution will be done through a softcopy file sent via email and upload
to DGCA portal.
The NAA other than Indonesian DGCA will receive the AMO Manual (if requested) in CD ROM format
when conduct the audit to GMF facilities unless the specific distribution is required.
The Quality Assurance & Safety will notify the Authority for each revision of the AMO Manual as per
AMO Manual Section 1.10 and will submit current major amendments for approval. Controlled
copies are subjected to revision and will be marked:
Copy No.: ________________

Holder : ________________
When the proposed amendment of AMO Manual is approved, Quality Assurance & Safety will
update this revised Manual to Sharepoint website as described above and will notify all GMF
personnel through email announcement stating that the new revision of AMO Manual is available
in this website, and will distributed shortly based on list in Section 0.4.2 of this manual.
The manual holder upon receipt of a revision, will insert the revised pages or sections in the current
manual (for hardcopy). Then he/she will return the revision transmittal acknowledgement sheet;
form GMF/Q-067 to the Quality Assurance & Safety as evidence that the manual has been revised.
Records of form GMF/Q-067 will be kept by the Quality Assurance & Safety for two years. Specifically
for DGCA Indonesia, the evidence of acknowledgment is in the form of email.

AMO MANUAL
Additionally, shortly after the revision is occurred, The Quality Assurance & Safety will also send a
softcopy of AMO Manual through email to outstations for backup purpose in the case of internet
connectivity interference / breakdown in the outstation when accessing the sharepoint website.
The AMO Manual file will be indicated by watermark “For Backup Purpose on Outstation”. Upon
receiving this AMO Manual file, the station manager are obligated to keep the file locally as a backup
accessible for every related personnel in those station, and reply the email from Quality Assurance
& Safety to report that the task has been done. To prevent any obsolete revision of this backup file,
every time if there is new email of latest revision of this AMO Manual file from Quality Assurance &
Safety, the station manager must replace the existing backup file with the new one.
The Quality Assurance & Safety may give uncontrolled copies of the AMO Manual to customers
and/or for training purposes. The uncontrolled copies will be stamped on the cover page as
“Uncontrolled copy”.

AMO MANUAL
0.4.2 AMO Manual Distribution list related with the DGCA approval
Dept. Copy
No. Holder Name AMO Manual Format
Cod No.
1 Director General of Civil Aviation, Indonesia DGCA 001 Soft Copy
2 President & CEO (Accountable Manager) DT 002 Hard Copy
3 Director of Human Capital & Corporate Affair DC 014 Hard Copy
4 VP Quality Assurance & Safety TQ 003 Hard Copy
5 SM Base Maintenance Quality System & Auditing TQB 004 Hard Copy
6 SM Safety Inspection TQY 005 Hard Copy
7 SM Personnel Qualification & Quality System Documentation TQD 006 Hard Copy
8 Mgr. Personnel Qualification & Licensing TQD-1 007 Hard Copy
9 Mgr. Quality & Safety Development TQD-3 008 Hard Copy
10 Garuda Indonesia - Airworthiness Management MQ 009 CD Rom
11 Citilink – Airworthiness Management OEQ 010 CD Rom
12 SM Line Maintenance Aircraft Quality Inspection TQA 011 Hard Copy
13 SM Base Maintenance Aircraft Quality Inspection TQH 012 Hard Copy
14 SM Material & Shop Quality Inspection TQS 013 Hard Copy

AMO MANUAL
0.4.3 Quality Procedures Distribution and Control
The following Quality Procedures are distributed in hard copy (or electronic media as necessary).
For the electronic format, all management and maintenance personnel have access via internet to
web address https://gmfaeroasia365.sharepoint.com. The Quality Assurance & Safety is responsible
to maintain the electronic files in current condition.
When the procedures are distributed in hardcopy format, it will be distributed in a manual titled
“Quality Procedures”. The manual is presented in a ring binder for easy updates. Each manual
contains in the front cover the workstation code, the manual number and the volume number
(Volume 1 of 1 or Volume 1 of 2 & 2 of 2 as necessary).
The first page of the binder (the first volume only), contains the document distribution list, which
lists the procedures applicable to the workstation including:
a) The procedure number;

b) The title of the procedure;
c) The current issue and revision number of each procedure;
d) The approval (signature) from the Quality Assurance and,
e) The approval from the authority (if required).
The distribution of the quality procedures in hard copy or electronic media is controlled with the
same manner the AMO Manual is controlled as per Section 0.4.1

AMO MANUAL
0.4.4 QP Distribution list Related with the DGCA approval
A. Quality Procedure List

No QP No. Title
1 QP-107-03 Aircraft Maintenance Safety
2 QP-107-04 Safety Work and Facilities
3 QP-108-01 Maintenance of Facilities Access Equipment
4 QP-108-02 Hangar 2 Slot Management
5 QP-109-01 Work Performed at Another Location
Quality Procedures /Work Instruction and associated Form format,
6 QP-112-01
numbering and control
7 QP-201-01 Supplier Evaluation and Subcontractor Control
8 QP-201-03 Management Information System
9 QP-201-04 Material Service and Purchasing
10 QP-202-01 Receiving Material Inspection
11 QP-202-02 Bonded Logistic Center Process
12 QP-203-01 Allotment Control
13 QP-204-01 Control and Acceptance of Tools and Equipment
14 QP-205-01 Calibration of Inspection Measuring and Test Equipment
15 QP-206-01 Local Manufacturing of Tools and Equipment
16 QP-206-02 GSE Maintenance Process Control
17 QP-207-02 Foreign Object Damage Prevention
18 QP-208-01 Document and Data Control
19 QP-209-02 Control of Composite and Bonded Process
20 QP-209-03 Engine Maintenance Process Control
21 QP-209-04 Open Item Control Non - Capability of Engine Maintenance
22 QP-209-05 Aircraft Maintenance Process Control
23 QP-209-08 Control of Cleaning and Plating operation
24 QP-209-09 Control of Testing Laboratory
25 QP-209-11 Developing Component Capability
26 QP-209-12 Developing Maintenance Capability
27 QP-209-13 Component Maintenance Process Control
28 QP-209-15 Control of Aircraft Painting Processes
29 QP-209-17 Open Item Control for Engine as State on Capability List
30 QP-213-01 Developing Engineering Instructions
31 QP-214-01 Technical Record
32 QP-215-01 DIB/CNF/FIR Finding Record
33 QP-216-01 Part Taken from Other Aircraft or Other Article
34 QP-218-01 Internal Occurrence Reporting
35 QP-218-02 Maintenance Line Operation Safety Audit
36 QP-218-03 Mandatory Reporting
AMO MANUAL
No QP No. Title
37 QP-225-01 Disciplinary Policy for Maintenance Event
38 QP-225-02 Hazard Identification and Risk Assessment & Mitigation
39 QP-228-01 Cabin Maintenance Process Control
40 QP-301-01 Internal SMS & Quality Auditing
41 QP-303-01 Investigation of Deficiency, Incident or Accident
42 QP-304-01 Personnel Training
43 QP-304-03 Qualification Training Program for Authorized Personnel
44 QP-304-04 Personnel competencies
45 QP-304-05 Personnel Assessment
46 QP-304-06 Critical Design Configuration Control Limitation Tracking
47 QP-306-04 Succession Planning
48 QP-308-01 Personnel Assessment, Stamp & Authorization Issue, Use and Control
49 QP-309-01 Control of differed job arising from maintenance by GMF
50 QP-311-01 Control of Special Process and Certifying Agent
51 QP-311-02 NDT Personnel Qualification
52 QP-311-03 Qualification Procedures for Welders
53 QP-311-04 Qualification Procedures for Special Process other than NDT and Welders
54 QP-311-05 Ground Support Equipment Operator Qualification

55 QP-313-01 Customer Complaint Handling
Maintenance Contract of Aircraft, Engines, Component and Other
56 QP-404-01
Revenue Contract
57 QP-601-01 Maintenance Control Center
58 QP-601-02 Line Maintenance Planning Control
59 QP-601-03 Managing and Controlling of AML, CML & HIL
60 QP-601-05 Engineering Order
61 QP-601-07 Reliability Control Program
62 QP-601-08 Major Repair
63 QP-601-09 Procedure of using and controlling PMA parts
64 QP-601-10 Procedure of using controlling DER repair parts
65 QP-601-13 Procedure of using controlling PMA parts for Garuda Indonesia fleet
66 QP-601-15 CRIMI Management
67 QP-601-17 Unserviceable Component Movement
68 QP-601-18 Weight Balanced
69 QP-601-20 Support Call Notification
70 QP-601-21 Task List Management
71 QP-601-22 Maintenance Manual Extract (MME)
72 QP-601-23 Reference (REF)
73 QP-601-24 Aircraft Phase in Procedure

AMO MANUAL
No QP No. Title
74 QP-601-25 Managing and Controlling of Aircraft Structure Damage
Special Process Classification, Requirements and Personnel other than
75 QP-601-26
NDT
76 QP-601-27 Service Bulletin Controlling
77 QP-601-28 Airworthiness Directive Controlling
78 QP-601-29 Airborne Software Management
79 QP-601-30 Configuration Control Management
80 QP-601-31 TDAM Monitoring and Controlling
81 QP-601-32 TDAM Process and Follow Up
82 QP-601-33 Technical Delay Handling Management
83 QP-601-34 Engine & APU Individual Phase In Procedure
84 QP-601-35 LLP Data Management

AMO MANUAL
B. Quality Procedure Holder
No. Holder name / workstation Dep. Copy Format

Code No.
1 President & CEO (Accountable Manager) DT 001 Hard Copy
2 VP Quality Assurance & Safety TQ 002 Hard Copy
3 SM Base Maintenance Quality System & Auditing TQB 003 Hard Copy
4 SM Safety Inspection TQY 004 Hard Copy
5 SM Personnel Qualification & Quality System Documentation TQD 005 Hard Copy
6 Mgr. Personnel Qualification & Licensing TQD-1 006 Hard Copy
7 Mgr. Quality & Safety Development TQD-3 007 Hard Copy
8 SM Material & Shop Quality Inspection TQS 008 Hard Copy

AMO MANUAL
0.5 CROSS REFERENCE MATRIX

(Ref: CASR-145.51)
The following table provides a cross-reference matrix of the current CASR - Part 145 requirements
with AMO Manual. Management and maintenance personnel are required to become familiar
with the CASR - Part 145 and also to understand how its requirements apply to PT Garuda
Maintenance Facility Aero Asia Tbk as referenced to this manual.
0.5.1 CASR Part-145 Regulations Cross Reference Matrix

SUBPART A. GENERAL
CASR 145 AMO Manual
145.0 0.3
Regulatory Reference
145.1 1.9
Applicability
145.3 0.8
Definition of terms
145.5 1.9
Certificate and operations specifications requirements
SUBPART B. CERTIFICATION
145.51 0.2
Application for certificate 0.3
0.5
1.5
1.8
1.10
1.11
2.1
2.4
2.5
2.6
2.8
2.20
L2
3.4
3.8
4.2
145.53 1.9
Issue of certificate 3.4
3.14
145.55 1.9
Duration and renewal of certificates
145.57 1.10
Amendment to or transfer of certificate 1.11

AMO MANUAL
CASR 145 AMO Manual

145.59 1.9
Ratings
145.61 1.9
Limited Ratings 2.8
3.11
SUBPART C HOUSING, FACILITIES, EQUIPMENT, MATERIALS, AND DATA

145.101 1.8
General
145.103 1.8
Housing and facilities requirements 2.7
145.105 1.10
Change of location, housing, or facilities
145.107 None
Satellite AMO
145.109 2.1
Equipment, materials, data and aeronautical product requirements 2.4
2.5
2.6
2.8
2.11
145.111 2.1
Sources of aeronautical product 2.2
SUBPART D PERSONNEL
145.151 1.1
Personnel requirements 1.7
3.4
3.7
3.8
3.11
145.153 1.3
Manager or Supervisory personnel requirements 1.7
3.4
3.8
3.14
145.155 1.6
Inspection personnel requirements 3.7
145.157 1.6
Certifying personnel to approve an article for return to service 2.16
3.4
3.5
3.7
145.159 Auditor requirements 3.6

AMO MANUAL
CASR 145 AMO Manual

145.161 1.3
Records of management, supervisory, inspection, & certifying personnel 1.6
1.7
3.5
145.163 3.8
Training requirements
145.165 None
Hazardous materials training
SUBPART E OPERATING RULES

145.201 1.9
Privileges and limitations of certificate 2.1
2.16
145.203 1.9
Work performed at another location L2.1
145.205 2.9
Maintenance, preventive maintenance, and alterations performed for certificate 2.10
holders under parts 121, 135, and for foreign air carriers or foreign persons operating 4.1
an Indonesian registered aircraft in common carriage under CASR Part 129 4.2
4.4
L2
145.207 0.2
AMO manual 0.3
0.4
1.10
1.11
145.209 1.3
AMO manual content 1.4
1.5
1.6
1.7
1.8
1.9
1.10
1.11
2.7
2.14
145.211 1.1
Quality & safety system 1.2
1.9
1.10
2.1
2.2
2.4
2.5
2.6

AMO MANUAL
CASR 145 AMO Manual

2.8
2.10
2.12
2.13
2.14
2.16
2.18
3.1
3.2
3.3
3.7
145.213 2.9
Inspection of maintenance, preventive maintenance, or alterations 2.10
2.16
3.4
3.7*
145.215 1.9
Capability list 3.1
3.2
145.217 2.1
Contract maintenance 2.20
145.219 2.14
Recordkeeping
145.221 2.18
Reports of failures, malfunctions, or defects
145.223 0.6
DGCA inspections 1.10
SUBPART F – RECOGNITION OF FOREIGN AMO

145.231 None
Applicability
145.233 None
Recognition Requirements
145.235 None
Scope and Limitation
145.237 None
Recognition Certificate
APPENDIX A – HAZARDOUS MATERIALS 2.2
2.3
2.16
2.18
APPENDIX B – SAFETY MANAGEMENT SYSTEM 1.2

AMO MANUAL
0.6 ACCESS TO LOCATIONS

(Ref: CASR-145.223)
0.6.1 Authority access for inspections
DGCA Inspector will be granted access to PT Garuda Maintenance Facility Aero Asia Tbk facilities
to perform audits and other activities at any time related to the approval and to determine
compliance with the regulation.

AMO MANUAL
0.7 ABBREVIATIONS
A/C Aircraft
A/P Airframe and Power plant
AC Advisory Circular
AD Airworthiness Directive
AMEL Aircraft Maintenance Engineer License
AMO Approved Maintenance Organization
APU Auxiliary Power Unit
ASA Aviation Supplier Association
ATE Automatic Test Equipment
ASL Approved Supplier List
C of C Certificate of Competency
CAA Civil Aviation Authority
CASR Civil Aviation Safety Regulations
CD Compact Disc
CEO Chief Executive Officer
CMM Coordinate Measuring Machine
CMM Component Maintenance Manual
CRS Certificate of Return to Service
DER Designated Engineering Representative
DGCA Director General of Civil Aviation
DT Department code for President & CEO
FADEC Full Authority Digital Electronic Control
FOD Foreign Object Damage
FTS Fuel Tank Safety
SM Related to organization means “Senior Manager “
GMF PT Garuda Maintenance Facility Aero Asia Tbk
IATA International Air Transport Association
IPC Illustrate Part Catalog
IMTE Inspection Measuring and Test Equipment
ISO International Standard Organization
LAN Local Area Network
MDR Maintenance Discrepancy & Rectification
MQ Department Code for Airworthiness Management of PT. Garuda Indonesia Tbk.
MRI Maintenance Requirement Item
MRO Maintenance, Repair, and Overhaul
NAA National Aviation Authority
NAS National Aerospace Standard
NCR Non Conformance Report
NDT Non Destructive Testing
NDI Non Destructive Inspection
OEM Original Equipment Manufacturer
PCM Personnel Competency Manual
PD Planning Data

AMO MANUAL
Abbreviations (Cont‘d…)
PAI Principal Airworthiness Inspector

PO Purchase Order (Including Repair Order)
PPC Production Planning and Control
QA Quality Assurance & Safety
QC Quality Control
QP Quality Procedure
QSA Quality System & Auditing
SAP Systeme Anwendungen Produkte in der Datenverarbeitung
SB Service Bulletin
SRM Structural Repair Manual
STC Supplement Type Certificate
TAT Turn Around Time
TC Type Certificate
TQ Department code for Quality Assurance & Safety
TQB Department code for Quality System & Auditing – Base Maintenance
TQD Department code for Personnel Qualification & Quality System Documentation
TQD-1 Department code for Personnel Qualification & Licensing Unit
TQD-3 Department code for Quality & Safety Development Unit
TQY Department code for Safety inspection
VP Vice President
WI Work Instruction

AMO MANUAL
0.8 DEFINITIONS
(Ref: CASR-145.3)
The following definitions are given to assist in the interpretation of this manual
Accountable The person designated by the certificated AMO who is responsible for and has
Manager the authority over all AMO operations that are conducted under part 145,
including ensuring that AMO personnel follow the regulations and serving as the
primary contact with Authority.
Alteration A permanent change to original airworthiness data.
Approved by the Approved by the Authority directly or in accordance with a procedure approved
Authority by the Authority.
Approved Standard A manufacturing/maintenance/quality standard approved by the Authority.
Article Aircraft, airframe, aircraft engine, propeller, appliance, or component part
Authority Means the DGAC or any other National Aviation Authority related with the
Aircraft registration PT Garuda Maintenance Facility Aero Asia Tbk maintains as
mentioned in this manual
Calibration Written instructions developed per approved standards to provide guidance for
Procedures the calibration of inspection, measuring and test equipment.
Certificated Is a contractor who holds an approval or acceptance from the Authority of
contractor Aircraft registration for the contracted maintenance or service.
Certifying Agent Specialized services personnel who acting on behalf of the Senior Manager of
Personnel Qualification & Licensing to provide and/or arrange for special services
personnel training, certification and re-certification and approval of special
services personnel as necessary.
Certifying Staff Those personnel who are authorized by PT Garuda Maintenance Facility Aero
Asia Tbk Quality Assurance in accordance with a procedure acceptable to the
Authority to certify Aircraft and AIRCRAFT components for return to service of
Aircraft and Aircraft component after maintenance, preventive maintenance and
alteration.
Component Any component part of an aircraft up to and including a complete powerplant

and/or any operational/emergency equipment.
Contracted The person is employed by another organization and contracted by that

Employee organization to the maintenance organization approved under Part-145"

AMO MANUAL
Definitions (Cont’d…)
Directly in Charge Means having the responsibility for the work of a certificated AMO that performs
maintenance, preventive maintenance, alterations, or other functions affecting
aircraft airworthiness. A person directly in charge does not need to physically
observe and direct each worker constantly but must be available for consultation
on matters requiring instruction or decision from higher authority.
Employed The person is directly employed as an individual by the maintenance

organization approved under Part-145
Engineering Written instructions developed by engineering as per Approved Standards to
Instructions direct personnel in performing specific repairs, inspections, tests or processes.
Expendables These are the items of which repair cost normally exceeds the cost of a new item
and are subject to one time use. These are further classified
External Origin Airworthiness Data received from OEM, TC Holder, Customer/operator and
Documents authorities. It includes standards and specifications, quality system standards and
aviation regulations.
Findings An observation during an audit substantiated by evidence.
Halt points Stages during repair, assembly, installation process where inspection and or test
is required to be performed to ensure safety and airworthiness.
Inspection The examination of an Aircraft or Aircraft component to establish conformity
with an approved standard.
Job Card An internal origin document used to provide instructions to perform work
predominately on the aircraft as requested by customer/operator.
Line Maintenance 1) Any unscheduled maintenance resulting from unforeseen events; or
2) Scheduled checks that contain servicing and/or inspections including
AIRCRAFT trouble rectification up to A-Check/A-Phase base on operator
maintenance program
Maintenance Any one or combination of overhaul, repair, inspection, replacement,
modification or defect rectification of an Aircraft or an Aircraft component.
Maintenance Data / Any information necessary to ensure that the aircraft or aircraft component can
Approved Data be maintained in a condition such that airworthiness of the aircraft, or
serviceability of operational and emergency equipment as appropriate as
assured.
Maintenance A form used by PT Garuda Maintenance Facility Aero Asia Tbk to record any
Discrepancy & discrepancy found during maintenance process, and to give order and record for
Rectification rectification
Maintenance Instructions detailing how a specific maintenance task is performed.

Instructions Maintenance instructions are written in Job Cards, PD Sheets, Engineering
Instructions, and MDR and in any other maintenance related document.

AMO MANUAL
Definitions
(Cont’d…)
Maintenance Tasks Step by step instructions developed per approved standards as required to
performed maintenance.
Major Repair That, if improperly done, might appreciably affect weight, balance, structural
strength, performance, powerplant operation, flight characteristics, or other
qualities affecting airworthiness; or that is not done according to accepted
practices or cannot be done by elementary operations.
Manufacturer A company who designs and/or manufactures Aircraft or Aircraft components

and sells them.
Modification The alteration of an Aircraft or Aircraft component in conformity with an
approved standard.
Non-certificated Is a contractor who does not hold an approval or acceptance from the Authority
contractor of Aircraft registration for the maintenance function task
evaluated as per Section 2.1.3

Non-compliance Is an observed deviation from the existing regulations
Non-conforming Are all parts, processes, and documents, activities that are not conforming to the
materials Quality System requirements, airworthiness data or aviation authority
requirements
On condition Included parts or assemblies that are reused or replaced during overhaul based
replacement items / on inspection findings. Examples are: dowels, pins, inserts, bushings, bearings,
prediction springs, covers, brackets, etc. Include miscellaneous hardware items: such as
bolts, nuts, screws, and other fastening devises.
Overhaul The restoration of an aircraft or aircraft component by inspection/test, repair
and/or replacement of parts in conformity with the Overhaul Manual or the
detailed description of this task in the Overhaul Manual. The TSO becomes zero
after each overhaul.
Planning Data Sheet An internal origin document used to provide instructions to perform work
predominately on the aircraft components as requested by customer/operator.
Quality System Is the collective plans, activities and events that are provided to ensure that
product, process, or service will satisfy given needs.
Quality System Is a documented activity performed to verify by examination and examinations
Audit and evaluations of objective evidence, that applicable elements of the quality
system are appropriate and have been developed, documented, and effectively
implemented in accordance and conjunction with specified requirements.
Quality System All procedures ( AMOM, QP, and WI) related to the quality system.
Procedures

AMO MANUAL
Definitions (Cont’d…)
Recoverable Recoverable are units with no detail parts breakdown. These are the parts, which
may be rehabilitated to a serviceable condition one or more times before
scrapping by a refurbishing service type operation such as patching, welding,
refurbishing, recharging, refilling, etc.
Repair The restoration of an Aircraft or Aircraft component to a serviceable condition in
conformity with an approved standard.
Repairable Items with detail parts breakdown. It is economically repairable and, in the
normal course of operations, is continuously rehabilitated to a fully serviceable
condition by an authorized repair.
Rotables An item that can be economically restored to a serviceable condition and, in the
normal course of operations, can be repeatedly rehabilitated to a fully serviceable
condition over a period approximating the life of the flight equipment to which it
is related. Almost without exception this is the type of item, which for controlling
purposes, bears a separate individual serial number. They are assemblies which
are subject to, and are capable of, replacement on the aircraft or engine based on
''time between overhaul, or ''on condition''
Routine material Is the material that is routinely required to support maintenance based on known
work scope. And the materials required executing the customer's work order
excluding defects rectification.
Supplier Means any person or organization that delivers a product or a service.
Support Staff For the purpose of this AMO Manual, support staff means the B1 & B2 (A/P & E/A)
staff who support the certifying staff ensuring that all relevant tasks or
inspections have been carried out to the required standard before the certifying
staff category C (See AMO Manual 3.4.3) issues the certificate of return to service.
Unscheduled Inspection and repairs to be carried out on aircraft/aircraft components when out
maintenance of defined time limits, and in accordance with the airworthiness data
Vendor Means any supplier or certificated contractor or non-certificated contractor

AMO MANUAL
0.9 COMPANY PROFILE
PT Garuda Maintenance Facility Aero Asia Tbk is a Subsidiary company of PT Garuda Indonesia
since 26 April 2002, GMF, previously part of the Strategic Business of PT Garuda Indonesia was
established to provide aircraft maintenance support for PT Garuda Indonesia operation since 1958
at Kemayoran airport Jakarta. Following the development of new airport (Soekarno-Hatta
International Airport), PT Garuda Indonesia base maintenance was moved to Cengkareng airport
area in 1984.
PT Garuda Maintenance Facility Aero Asia Tbk is a company provides extensive aircraft
maintenance, repair and overhaul services and its supporting activities. Furthermore, in the AMO
Manual and its appendices called “GMF”.
GMF is located in Soekarno-Hatta International Airport, Cengkareng, 5 km west of the main gate
and covers 115 Ha of area. GMF can be reached from Jakarta through airport highways Prof. DR. Ir.
Sedyatmo, and also can be reached from the west gate through Tangerang. GMF is located 11 km
from the northern coastline, 32 km from Jakarta, and 22 km from the town of Tangerang. The
facility is continuously being modernized and is being expanded to keep abreast of world aviation
developments.
The facility includes 4 all steel framed hangars with a total floor space of 129,193 M2, workshops
covering 56,232 M2, Engine Shop 20.736 M2, Jet engine test cell of 2,560 M2, stores, Office, Run-
up bay and apron area of 336,000 M2 capable of handling Line Maintenance activities and has the
capability to accommodate Narrow body aircraft and Wide body aircraft at any time. All is
standing on a total land area of 692,241 M2.
The GMF is equipped to service and overhaul a wide range of aircraft for any carrier/operator
international or domestic, looking for a quality and cost-effective maintenance solution. The GMF
is also equipped with Industrial water waste treatment.
It employs approximately 5,000 personnel and continues to invest heavily in technical staff
training to ensure it has the requisite skills, dedication and experience to meet the rapidly
changing high technology in civil aviation environment.
The GMF became an Indonesian Directorate General of Civil Aviation Approval Maintenance
Organization with the Certificate of Approval Number, 145D-1. It also holds AMO 145 approval
from FAA, EASA, CASA and other countries. The List of Certificate of Approval held by GMF is kept
by Quality Assurance & Safety.

AMO MANUAL
PART 1
MANAGEMENT

BUSH 19130
AMO MANUAL
PART: 1 MANAGEMENT SECTION: 1.1
1.1 CORPORATE COMMITMENT BY THE ACCOUNTABLE MANAGER

(Ref: CASR-145.151 (a), 211)
1.1.1 Corporate Commitment by the Accountable Manager
This manual defines the organization and procedures upon which the approvals by the Authority
are based.
These procedures are approved by the undersigned and must be complied with, as applicable,
when work/orders are being progressed under the terms of the approvals.
It is accepted that these procedures do not override the necessity of complying with any new or
amended regulation published by the Authority from time to time where these new or amended
regulations are in conflict with these procedures.
It is understood that the Authority will approve this organization whilst the Authority is satisfied
that the procedures are being followed and work standards maintained. It is further understood
that the Authority reserves the right to suspend, vary or cancel the approval of the organization if
the Authority has evidence that procedures are not followed, or standards not upheld.
Accountable Manager / President and CEO
For and on behalf of PT Garuda Maintenance Facility Aero Asia Tbk

AMO MANUAL
1.1.2 Continuous Improvement Process
Achievement of the quality policy and objectives requires the full commitment, dedication and
support of all Management and employees.
All processes shall be subject to continuous assessment and subsequent improvements to ensure
the achievement of product quality.
All Management and other personnel are responsible to initiate continuous improvement plans.
Improvement plans will be properly monitored, evaluated and controlled by Vice Presidents to
ensure that they are followed, and they can meet the objectives. Improvement plans will be revised
as necessary when the objectives are not met.
An open relationship based on trust and a collective desire to satisfy fully customer requirements
and expectations shall be cultivated.
Additional requirements are found in AMO Manual 3.3
1.1.3 Continual Improvement of the Quality Management System
Continual Improvement of the Quality Management System is described as follows:
Continual Improvement of the Quality

Management System
Authority Management Authority

Responsibility
Resource Measurement,
Requirements management analysis, and Feed back
improvement
Product
Customers Realization Customers
Input Product
Output
The system includes the controls to be exercised on those functions that have an effect on quality.
Individual quality system procedures describe or show their respective processes at more detailed
level.

AMO MANUAL
1.2 SAFETY AND QUALITY POLICY

(Ref.: CASR-145.151 (a) & 145.3 (a))
To achieve a level of safety and quality as required by aviation regulation and customer’s
requirements, the management and other personnel are committed to:
1. Recognizing SAFETY as prime consideration by:
❑ Implementing Aviation Regulation & Safety Management System effectively.
❑ Making everyone responsible for safer operations.
2. Focusing on CUSTOMER REQUIREMENTS by:
❑ Providing our customer with services that meet or exceed their stated and implied
requirements in a timely and cost effective manner.
❑ Maintaining a continual focus on fast and systematic response to our internal and
external customer needs.
3. Applying HUMAN FACTORS principles by:
❑ Encouraging free and frank reporting of safety related occurrence and establishment of
just culture (personnel are not inappropriately punished for reporting or co-operating
with occurrence investigations).
❑ Making everyone responsible for Human factor issues
4. Implementing QUALITY SYSTEM by:

❑ The effective use of the quality system and resolving problems by taking timely corrective
and preventive actions.
❑ Being committed to making good cooperation and communication with auditing
personnel.
All management of PT Garuda Maintenance Facility Aero Asia Tbk shall take all the responsibility, to
ensure that all necessary resources are available to accomplish maintenance in accordance with the
requirements of this manual.
My self, as President and Chief Executive Officer (Accountable Manager) of PT Garuda Maintenance
Facility Aero Asia Tbk, shall resolve any conflicts, which cannot be resolved by the Board of
Management, Vice Presidents and other managers. Resolution of such conflicts shall always be in
accordance with the requirements of the controlling documents and this manual.
Accountable Manager / President & CEO

For and on behalf of PT Garuda Maintenance Facility Aero Asia Tbk

AMO MANUAL
1.3 MANAGEMENT PERSONNEL RELATED WITH THE DGCA APPROVAL

(CASR145.209 (a))
The Chief Executive Officer / Accountable Manager of PT Garuda Maintenance Facility Aero Asia Tbk
has the overall responsibility for the accomplishment of works under the requirements of the
Authority requirements.
1.3.1 Monitoring the Quality System
The VP for Quality Assurance & Safety has been assigned with responsibility for monitoring the
quality system, including the associated quality feedback system. The VP for Quality Assurance &
Safety shall have direct access to the Accountable Manager to ensure that the Accountable
Manager is kept properly informed on quality and compliance matters.
1.3.2 Objectives of the Management Personnel
The corporate management commits the following activities to the Chief Executive Officer:
a) To ensure that the organization has sufficient personnel to plan, perform, supervise, inspect,
return to service and quality monitoring in accordance with the approval.
b) Responsible for any corrective action resulting from the quality compliance monitoring of
Authorities regulations.
c) Ensuring the maintenance of the aircraft, engine and component, as well as operating
procedures are in compliance with relevant regulatory authority requirements and customer
specifications.
d) Coordinating operational requirements and changes, as well as maintenance decisions and
actions, which effect other divisions of the company to assure proper flow of information.
The duties and responsibilities of senior management personnel are found in Section 1.4.
For the other management, maintenance and supporting personnel are found in GMF’s Personnel
Competency Manual (PCM).
1.3.3 Overruling Power of the Quality Assurance Department
The VP for Quality Assurance & Safety shall retain full power to alter, revoke or suspend any decision
of GMF if:
a) The customer requirements as defined in the contract and in the associated, operator’s
specifications and approved quality plans, if any, are not followed;
b) Improper maintenance affecting the airworthiness of the aircraft, engine and component is
being performed which violates the regulations of the involved airworthiness authority;
c) Unauthorized and/or non-certificated personnel performing work affecting airworthiness.

AMO MANUAL
1.3.4 List of Management Personnel
The roster of Management Personnel will be kept and controlled for updating by Human Capital
Management. The roster can be access via https://gmfaeroasia365.sharepoint.com and consist of
the following information:
a) Name;
b) Personnel number;
c) Title
d) Scope of assigned work as describe in Summary of Employee
Limited of roster management personnel listed in Appendix E of AMO Manual.
The Human Capital Management will update the roster to reflect changes caused by termination,
reassignment, change in duties or scope of assignment, or addition of personnel.
The VP Quality assurance and Safety will notify authority any changes of the roster of Senior
Management Personnel as listed as Designated Persons in DGCA Operation Specification within 5
working days after the change. See Section 1.10 of this manual.

AMO MANUAL
1.4 DUTIES AND RESPONSIBILITIES OF THE MANAGEMENT PERSONNEL

(Ref: CASR-145.209 (a) 3)
1.4.1 President & CEO (Accountable Manager)
The President & CEO is accountable to the PT Garuda Maintenance Facility Aero Asia Tbk for
ensuring the effective organization and management of the company, including determining the
direction and strategy of the company. The CEO acts as the Accountable Manager for PT Garuda
Maintenance Facility Aero Asia Tbk and is accountable for ensuring that the company’s safety,
airworthiness and economic objectives are met in an effective and efficient manner.
Responsibilities
The Accountable Manager will provide leadership, direction and management in order to ensure
that:
1. The safety & quality policy statement is implemented, understood and maintained at all
levels in the organization
2. The integrated safety management systems is effectively implemented in the GMF
3. Maintenance carried out by GMF meets the standards required by the DGCA Indonesia.
4. The safety and quality policy are established and promoted.
5. The senior persons are nominated.
6. The necessary finance, manpower capital and facilities are available to enable the company
to perform the maintenance to which it is committed for contacted operators, and any
additional work which may be undertaken.
7. The progress of the remedial actions/review of the overall results in term of quality is
supervised.
8. The competence of all personnel including management personnel has been assessed.
9. Everyone is responsible for Human factor and Safety issues.
10. Realizing the achievement of sales.
11. The marketing and business development effectively.
12. The management of customer service and other aspects of commercial run effectively.
13. The audit and management of communication run effectively.
14. The administration and company secretarial run effectively.
15. The supervisory of compliance in the administration of the company, legal protection for
enterprises and service contract company that carried out in accordance with the legal
aspects in line with the application of the principles of good corporate governance.
16. Safety Committee Review is conducted with all relevant functional areas of the organization
being represented.
17. In case of absence for 30 days or more, assigned Director will be in charge.

AMO MANUAL
1.4.2 Director of Human Capital & Corporate Affairs
The Director of Human Capital & Corporate Affairs is responsible for the management and
development of human capital management, corporate affairs & HSE and material and logistic
services.
Responsibilities
The Director of Human Capital & Corporate Affairs, with the Authority of the Accountable
Manager will:
1. Coordinate the activities of the human capital & corporate affair in the area of human capital
management, employee services, learning services & knowledge management to ensure
that maintenance activities in those areas are properly performed and in compliance with
DGCA Indonesian regulation and the principles of aim of producing safe and reliable aircraft,
engines and components. Ensure the effectiveness of the management and development of
human resources and Corporate Culture.
2. Monitor and control the plans to ensure proper execution based on established targets.
3. Ensure the VPs under his/her coordination transform the quality system procedure to an
effective & efficient process.
4. Be Responsible for training and knowledge management.
5. Ensure the effective management of Home affair.
6. Ensure maintenance and service facilities of the company including the procurement and
supply of materials (aircraft parts, related aircraft parts and non- aircraft part) to run in
accordance with the terms and conditions of the applicable DGCA Indonesia, and able to
support the way business GMF well as business growth.
7. Directing and controlling all logistics business activities, as well as asset management and
control through effective and efficient governance while still regulating the principles of
Good Corporate Governance (GCG) and follow applicable DGCA Indonesian regulation.
8. Be responsible for Human factor and Safety issues in GMF by improving human factor aspect
related with the safety and quality of aircraft and aircraft maintenance. He/She also fully
supports the human factor programs.
9. In case of absence for 30 days or more, assigned Director or VP will be in charge.

AMO MANUAL
1.4.3 Director of Line Operation
The Director of Line Operation is accountable to the CEO (Accountable Manager) for ensuring the
management for Line Operation Services that consist of Line Maintenance Cabin Maintenance
Services Engineering Services and another operational support which lead by Director of Line
Operation.
Responsibilities
The Director of Line Operation, with the authority of the Accountable Manager will:
1. Coordinate the activities of the operational management for Aircraft Line Maintenance,
Aircraft Cabin Maintenance, and Engineering Services are properly performed and in
compliance with DGCA Indonesia’s airworthiness regulation and the principles of aim of
producing safe and reliable aircraft, engines and components.
3. Coordinate and monitor all cross functional or departmental SMS activities in Line Operation
to ensure their relevant integration.

AMO MANUAL
1.4.4 Director of Business & Base Operation
The Director of Business & Base Operation is accountable to the CEO (Accountable Manager) for
ensuring management Base Operation services, consist of Airframe Maintenance, Engine and
Auxiliary Power Unit (APU) Maintenance, Components, Aircraft Support & Power Services,
Company Sales & Marketing and another operational support which lead by Director of Business &
Base Operation.
Responsibilities
The Director of Base operation with the authority of the Accountable Manager will:
1. Coordinate the activities of the base maintenance operation in the area Wide & Narrow Body
Base Maintenance, Aircraft Engine and Auxiliary Power Unit (APU), Components, and Aircraft
Support & Power Services are properly performed and in compliance with DGCA Indonesia’s
airworthiness regulation and the principles of aim of producing safe and reliable aircraft,
engines and components.
2. Coordinate and monitor all cross functional or departmental SMS activities in Base Operation
to ensure their relevant integration.
4. Control and ensure Sales & Marketing achievement accordance to Company revenue target.

AMO MANUAL
1.4.5 VP Quality Assurance & Safety
The VP for Quality Assurance & Safety is responsible for establishing an independent quality
system to monitor compliance of the Maintenance Organization with DGCA Indonesia
requirements and to facilitate and administer the organization’s SMS. He/She reports directly to
the Chief Executive Officer (CEO) of PT Garuda Maintenance Facility Aero Asia Tbk and he/she will:
1. Ensure the maintenance organization is in compliance with authority regulation, customer
requirement and applicable procedures.
2. Be responsible for implementing a quality audit programme in which compliance with all
maintenance procedures is reviewed at regular intervals, in relation to each type of aircraft,
engine/APU or component maintained, (including the Management/carrying out the audits
- writing the audit reports) any observed non-compliances or poor standards are brought to
the attention of the person concerned via his/her subordinate.
3. Shall retain full power to alter, revoke or suspend any decision of GMF if improper
maintenance affecting the airworthiness of the aircraft, engine/APU or aircraft components
is being performed which violates the regulations of the involve airworthiness authority or
the customer requirements as defined in the contract and in the associated, operator’s
specifications and approved quality plans, if any, are not followed or unauthorized and/or
non-certificated personnel performing work affecting airworthiness.
4. Monitor all cross functional or departmental SMS activities in GMF to ensure their relevant
integration.
5. Be responsible for managing the SMS implementation plan, facilitating hazard identification
and risk analysis activities, monitoring the effectiveness of mitigation actions, providing
periodic reports on safety performance, maintaining the SMS documentation also planning
and organizing staff safety training.
6. Be responsible for ensuring the competence of all personnel engaged with GMF Quality
System in maintenance by establishing a programme of training, indoctrination and
continuation training using internal and with external sources.
7. Providing independent advice on safety matters to the senior management.
8. Follow up, coordination and control of the progress of remedial actions.
9. Be responsible for preparing standard practices and procedures (AMO Manual, including the
associated procedures) for use within the maintenance organisation and their adequacy
regarding CASR Part 145.
10. Be responsible for submission of the AMO Manual and the associated amendments to the
Authorities.
11. Be responsible for assessing suppliers of new and used components, and materials, for
satisfactory product quality in relation to the needs of the organisation.
12. Have direct access to the Accountable Manager in the event of any reported discrepancy
not being adequately attended to by the relevant person, or in respect of any disagreement
over the nature of a discrepancy.
13. Be responsible for Issuing/renewal/withdrawal of the staff certifying authorisations (possible
delegation).

AMO MANUAL
14. Be responsible for defect analysis in respect of aircraft undergoing maintenance so that any
adverse trends are identified and responded to promptly. Moreover, he/she is also
responsible for processing of feedback in the scope of continuous training.
15. Be responsible for assessing sub-contractors for extension of the quality system and
maintaining the expertise necessary to be able to do so, to the satisfaction of DGCA
Indonesia. He/She is also responsible for assessing external specialized services required to
be used by the company in the performance of maintenance.
17. Be responsible to ensure base maintenance and line maintenance activity in accordance
with the standard and procedure by delegation to Quality Control function.
18. In case of absence for 30 days or more, assigned SM will be in charge.

AMO MANUAL
1.4.6 VP Wide Body Base Maintenance
Manage the Wide body base maintenance in a manner to achieve product quality, cost and TAT
targets. Ensure all necessary resources are available to accomplish maintenance in accordance
with DGCA Indonesia requirements applicable to each order. Ensure that all A/C maintenance
required plus any defect rectification performed during base maintenance is carried out to the
designs and quality standards specified by the DGCA Indonesia requirements. Ensure that any
corrective action resulting from the quality compliance monitoring according to DGCA Indonesia
requirements is implemented and he/she will:
1. Be responsible for specific safety activities and the functional or operational safety
performance and outcomes in Wide body Base Maintenance including Aircraft cabin base
maintenance overseeing operational safety, managing the area’s hazard identification and
risk analysis activities, implementing mitigation or corrective actions, assessing the impact
of safety on operational changes and activating hazard and risk analysis process as
appropriate, maintenance and review of relevant performance indicators, managing safety
training and promotion activities within the area.
2. Be the Chairman of Safety Action Groups at Wide body Base Maintenance, which are
accountable to and takes strategic directions from the Safety Committee.
3. Be responsible for the satisfactory completion and certification of all work required by
contracted operators/customers, in accordance with GMF Approved Capability List
4. Be responsible for ensuring that the organisation's procedures and standards are complied
with when carrying out maintenance and with the result standard quality product.
5. Be responsible for ensuring the competence of all personnel engaged in maintenance by
establishing a programme of training and continuation training using internal and external
sources.
6. Be responsible for ensuring that all sub-contract orders to purchasing are correctly detailed
and that the requirements of the contract/order are fulfilled in respect of inspection and
quality control;
7. Be responsible for responding to quality deficiencies in the area of activity for which he/she
is responsible, Ensuring follow-up on any findings of the audit can shall implement
effectively, a systematic, disciplined and professional.
8. Be responsible for ensuring, through the workforce under his/her control that the quality of
workmanship in the final product is to a standard acceptable to GMF and DGCA Indonesia.

AMO MANUAL
1.4.7 VP Narrow Body Base Maintenance
Manage the Narrow body base maintenance in a manner to achieve product quality, cost and TAT
targets. Ensure all necessary resources are available to accomplish maintenance in accordance
with DGCA Indonesia requirements applicable to each order. Ensure that all A/C maintenance
required plus any defect rectification performed during base maintenance is carried out to the
designs and quality standards specified by the DGCA Indonesia requirements. Ensure that any
performance and outcomes in Narrow Body Base Maintenance including Aircraft cabin base
maintenance overseeing operational safety, managing the area’s hazard identification and
risk analysis activities, implementing mitigation or corrective actions, assessing the impact of
safety on operational changes and activating hazard and risk analysis process as appropriate,
maintenance and review of relevant performance indicators, managing safety training and
promotion activities within the area.
2. Be the Chairman of Safety Action Groups at Narrow body Base Maintenance, which are
accountable to and takes strategic directions from the Safety Committee. Be responsible for
the satisfactory completion and certification of all work required by contracted
operators/customers, in accordance with GMF Approved Capability List.
sources.
5. Be responsible for ensuring that all sub-contract orders to purchasing are correctly detailed
quality control;
6. Be responsible for responding to quality deficiencies in the area of activity for which he/she is
responsible, Ensuring follow-up on any findings of the audit can shall implement effectively, a
systematic, disciplined and professional.

AMO MANUAL
1.4.8 VP Line Maintenance
Manage the Aircraft line maintenance in a manner to achieve product quality, cost and on time
performance targets. Ensure all necessary resources are available to accomplish maintenance in
accordance with DGCA Indonesia requirements applicable to each aircraft. he/shewill:
performance and outcomes in Line Maintenance. Including overseeing operational safety,
managing the area’s hazard identification and risk analysis activities, implementing
mitigation or corrective actions, assessing the impact of safety on operational changes and
activating hazard and risk analysis process as appropriate, maintenance and review of
relevant performance indicators, managing safety training and promotion activities within
the area.
2. Be the Chairman of Safety Action Groups at Line Maintenance, which are accountable to and
takes strategic directions from the Safety Committee.
contracted operators/customers, in accordance with GMF Approved Capability List.
4. Be responsible for ensuring that the maintenance organisation's procedures and standards
are complied with when carrying out maintenance and with the result standard quality
product.
System and/or customer requirement in maintenance by establishing a programme of
training, indoctrination and continuation training using internal and external sources.
6. Be responsible for ensuring that all sub-contract orders to purchaser are correctly detailed
quality control;
9. Ensure that line maintenance required plus any defect rectification performed during line
maintenance is carried out to the designs and quality standards specified by the DGCA
Indonesia requirements and operator maintenance program.

AMO MANUAL
1.4.9 VP Component Services
Manage the A/C components and emergency equipment maintenance activities in a manner to
achieve product quality, cost and TAT. Ensure the effective management of Component Services,
including but not limited to pooling and treatment components airplanes, Non Destructive Test
(NDT, calibration of tools and equipment, so that have a positive contribution in acquiring the
company's revenue ,in accordance with customer needs and meet the requirements of
airworthiness. Ensure all necessary resources are available to accomplish maintenance in
accordance with DGCA Indonesia requirements applicable to each order. Ensure that all
component maintenance required plus any defect rectification performed during maintenance is
carried out to the designs and quality standards specified by the DGCA Indonesia requirements..
Ensure tools and equipment are available and serviceable. Assign responsibility, DGCA Indonesia
and relationship for personnel who manage, perform, and verify work and he/she will:
performance and outcomes in Component Services. Including overseeing operational
safety, managing the area’s hazard identification and risk analysis activities, implementing
the area.
2. Be the Chairman of Safety Action Groups at Component Services, which are accountable to
and takes strategic directions from the Safety Committee.
4. Be responsible for ensuring that the maintenance organisation's procedures and standards
product.
continuation training using internal and external sources.
6. Be responsible for ensuring that all sub-contract orders to purchaser are correctly detailed
quality control;

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1.4.10 VP Engineering Services
Manage the effectiveness of engineering services function in a manner to achieve cost effective
and product quality according to TC or STC standard design and authority aircraft registered
requirement to achieve aircraft readiness, reliable & airworthy, he/shewill:
performance and outcomes in Engineering Services. Including overseeing operational
the area.
2. Be the Chairman of Safety Action Groups at Engineering Services, which are accountable to
3. Ensure all necessary engineering data and resources are available to accomplish
engineering activities meet applicable DGCA Indonesia and customer requirements.
4. Ensure that all data required supporting the maintenance and reliability and development
of operator maintenance programs plus any defect rectification is carried out to the
technical designs and quality standards specified by the DGCA Indonesia operator
requirements.
7. Be responsible for availability of all necessary current maintenance data.
8. Be responsible for liaison with manufacturers or original equipment manufacturers (OEM).
9. Ensure aircraft maintenance planning effective & efficient.

AMO MANUAL
1.4.11 VP Material & LogisticServices
Manage the effectiveness of procurement (related aircraft parts and non-related aircraft parts) &
logistic services unit through the provision and management of material and tools required to
support aircraft maintenance and certain components in accordance with the requirements of
airworthiness, and he/she will:
1 Be responsible for specific safety activities and the functional or operational safety
performance and outcomes in Material & Logistic Services. Including overseeing
operational safety, managing the area’s hazard identification and risk analysis activities,
implementing mitigation or corrective actions, assessing the impact of safety on operational
changes and activating hazard and risk analysis process as appropriate, maintenance and
review of relevant performance indicators, managing safety training and promotion
activities within the area.
2 Be the Chairman of Safety Action Groups at Material & Logistic Services, which are
3 Be responsible for the management and control of corporate assets well-maintained and
safe, as well as to formulate strategies and tools material supply in order to remain in line
with company policies.
4 Ensure the procurement and supply of materials (aircraft parts, related aircraft parts and
non-aircraft part) in accordance with the applicable DGCA Indonesian regulation, and able
to support the way business PT Garuda Maintenance Facility Aero Asia Tbk well as business
growth.
5 Be responsible for ensuring the competence of all personnel engaged with GMF Quality
6 Be responsible for ensuring that all sub-contract orders are correctly detailed and that the
requirements of the contract/order are fulfilled in respect of inspection and quality control;
7 Ensure all logistics business activities, as well as asset management and control through
effective and efficient governance while still regulating the principles of Good Corporate
Governance (GCG) and follow applicable DGCA Indonesian regulation.
8 Be responsible for responding to quality deficiencies in the area of activity for which he/she
9 Be responsible for ensuring, through the workforce under his/her control that the quality of
10 Be responsible for Human factor and Safety issues in GMF by improving human factor aspect
11 In case of absence for 30 days or more, assigned SM will be in charge.

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1.4.12 VP Cabin Maintenance Services
Manage the Aircraft Cabin Maintenance and Aircraft Furnishing and Upholstery in a manner to
achieve product quality, cost and on time performance targets. Ensure all necessary resources are
available to accomplish maintenance in accordance with DGCA Indonesia requirements
applicable to each aircraft. Ensure that all Cabin Maintenance and Aircraft Furnishing and
Upholstery required plus any defect rectification performed during Cabin and Aircraft Furnishing
and Upholstery Maintenance is carried out to the designs and quality standards specified by the
DGCA Indonesia requirements and operator maintenance program. Ensure product quality
through efforts to improve the quality of care cabin functionality, interior appearance, exterior
appearance, treatment cabin in detail and in cooperation with partners and providers. Ensure that
any corrective action resulting from the quality compliance monitoring according to DGCA
Indonesia requirements is implemented and he/she will:
performance and outcomes in Cabin Maintenance Services and Aircraft Furnishing and
Upholstery. Including overseeing operational safety, managing the area’s hazard
identification and risk analysis activities, implementing mitigation or corrective actions,
assessing the impact of safety on operational changes and activating hazard and risk
analysis process as appropriate, maintenance and review of relevant performance
indicators, managing safety training and promotion activities within the area.
2 Be the Chairman of Safety Action Groups at Cabin Maintenance Services, which are
3 Be responsible for the satisfactory completion and certification of all work required by
4 Be responsible for ensuring that the maintenance organisation's procedures and standards
product.
6 Be responsible for ensuring that all sub-contract orders to purchasing are correctly detailed
quality control;

AMO MANUAL
1.4.13 VP Engine Maintenance
Manage the engine maintenance in a method to achieve product quality, cost and TAT targets.
Ensure all necessary resources are available to accomplish maintenance in accordance with DGCA
Indonesia requirements applicable to each order. Ensure that all maintenance required plus any
defect rectification performed during engine maintenance is carried out to the designs and
quality standards specified by the DGCA Indonesia requirements. Ensure that any corrective
action resulting from the quality compliance monitoring according to DGCA Indonesia
performance and outcomes in Engine Maintenance. Including overseeing operational
the area.
2 Be the Chairman of Safety Action Groups at Engine Maintenance, which are accountable to
3 Be responsible for the satisfactory completion and certification of all work required by
4 Be responsible for ensuring that the organisation's procedures and standards are complied
6 Be responsible for ensuring that all sub-contract orders to purchasing are correctly detailed
quality control;

AMO MANUAL
1.4.14 VP Human Capital Management
Manage the effective management of human capital development, employee services & payroll,
performance & rewards, Leader & talent development, corporate culture & knowledge
management and learning services to support GMF’s business in accordance with DGCA
Indonesian regulation, he/she will:
1. Be responsible to Manage to Become a Strategic Partner or Advisor in managing the Human
Resources (HR) and Corporate Culture.
2. Responsible for the performance and availability of qualified resources.
3. Be responsible for the implementation of a strategic partnership and collaboration with
approved training provider to develop high standards of training services.
4. Be the Chairman of Safety Action Groups at Human Capital Management, which are
5. Be responsible for ensuring competence of all personnel engaged with GMF Quality System
and/or customer requirement by establishing a programme of training, indoctrination and
with when carrying out training;
responsible, Ensuring follow-up on any findings of the audit can shall implement effectively, a

AMO MANUAL
1.4.15 VP Sales & Marketing
Manage the effective management of marketing and business development to have a positive
contribution to meet the company target revenue, through strategic business, planning and
product sales as well as business development and the company's products. Ensure that any
1. Responsible for building, developing and maintaining network marketing, determine the
product portfolio as well as the promotion, market research, market segmentation, market
penetration and carry out product delivery.
2. Increase corporate revenue through the efforts of business development of both organic and
inorganic.
responsible, Ensuring follow-up on any findings of the audit shall implement effectively, a
sources.

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1.4.16 VP Corporate Affairs & HSE
1. Manage the effective management of maintenance facility, general affairs, Security

Management & Quality, Health, Safety & Environment to support GMF’s business in
accordance with DGCA Indonesian regulation, he/she will:Responsible the readiness of
facility to support GMF’s business.
2. Ensure the management of home affairs activity including but not limited to processing
immigration documents and supporting facility to support the operation of the company.
3. Ensure the realization of high level of security both for employee working in business
activity and for all facilities within the company’s work area.
4. Monitor and encourage the realization of occupational safety & health and assure
environmental management within the company in accordance with applicable procedure.
6. Responsible for the management and control of the company’s assets in the form of general
assets in order to have a safe and optimum inventory level and remain inline with the
direction of the company’s policies.
7. Ensure the implementation of QCD (Quality, Cost, Delivery), Risk management, HSE(Health,
Safety & Environment) work value management and continues improvement in the
management process of aircraft facility repair.

AMO MANUAL
1.4.17 VP Aircraft Support & Power Services.
Manage the effective management of maintenance Power Generator & Electrical Control Services
and Motorized Ground Support Equipment, Fabrication and assembly of aviation supporting
equipment in accordance with DGCA Indonesian regulation, he/she will:
1. Responsible the readiness of aircraft support equipment & power services to support GMF’s
business.
2. Be the Chairman of Safety Action Groups at Aircraft Support & Power Services, which are
3. Ensure Equipment support Is in accordance with equipment specification required.
4. Ensure the implementation of QCD (Quality, Cost, Delivery), Risk management, HSE (Health,
Safety & Environment) work value management and continues improvement in the
management process of aircraft support and power services.

AMO MANUAL
1.4.18 VP Corporate Strategy & Business Development.
Manage the effective management of Innovation & digital transformation and Emergency
Response Plan (ERP) System & IT Service Delivery in accordance with DGCA Indonesian regulation,
he/she will:
1. Responsible for development of information & communication technology including but
not limited to IT Strategic planning, Architecture & Asset management, IT Business system
solution and IT Service Delivery to support GMF’s business.
2. Be the Chairman of Safety Action Groups at Corporate Strategy & Business Development,
which are accountable to and takes strategic directions from the Safety Committee.
is responsible, ensuring follow-up on any findings of the audit can shall implement

AMO MANUAL
1.5 MANAGEMENT ORGANIZATION CHARTS

( Ref: CASR-145.51, 209 (a))
1.5.1 PT Garuda Maintenance Facility Aero Asia Tbk Management Organization Chart
BOARD OF MANAGEMENT
PRESIDENT & CEO

VP QUALITY
ASSURANCE &
SAFETY
DIRECTOR OF VP CORPORATE
DIRECTOR OF DIRECTOR OF DIRECTOR OF HUMAN CAPITAL STRATEGY &
FINANCE LINE OPERATION BUSINESS & BASE & CORPORATE BUSINESS
OPERATION AFFAIR DEVELOPMENT
VP LINE VP WIDEBODY VP HUMAN VP INTERNAL

VP ACCOUNTING MAINTENANCE BASE CAPITAL AUDIT
MAINTENANCE MANAGEMENT
VP TREASURY VP ENGINEERING VP CORPORATE

MANAGEMENT VP NARROWBODY VP CORPORATE SECRETARY &
SERVICES
BASE AFFAIRS & HSE LEGAL
MAINTENANCE
VP FINANCIAL & VP CABIN VP MATERIAL & VP SALES &
RISK ANALYSIS MAINTENANCE VP ENGINE
LOGISTIC MARKETING
SERVICES SERVICES
SERVICES
VP COMPONENT
SERVICES
VP AIRCRAFT
SUPPORT &
SBU MILITARY POWER SERVICES

AMO MANUAL
1.5.2 Quality Assurance & Safety
QUALITY ASSURANCE & SAFETY
Quality System & Auditing

Line maintenance
Base Maintenance
Engine Maintenance
Component Maintenance
QualityMaterial
System & Auditing
Engineering Services
Cabin
Material & Personnel Base Line

Shop Qualification & Maintenance Maintenance Safety
Quality Quality System Aircraft Quality Aircraft Quality Inspection
Inspection Documentation Inspection Inspection

AMO MANUAL
1.5.3 Wide Body Base Maintenance
WIDE BODY BASE MAINTENANCE
Learning Center Unit, Field

Mentoring & Continuous
Improvement
Base
Maintenance Structure Structure Cabin Wide
Hangar 1 Hangar 3
Planning & Workshop Hangar Body
Engineering

AMO MANUAL
1.5.4 Narrow Body Base Maintenance
NARROW BODY BASE

MAINTENANCE
Learning Center Unit, Field

Mentoring & Continuous
Improvement
Base
Maintenance Cabin Hangar Hangar
Structure Hangar
Planning & Narrow 4-A 4-B
Hangar Painting
Engineering Body

AMO MANUAL
1.5.5 Line Maintenance
LINE MAINTENANCE
Learning Center Unit
Line Maintenance LM - 01 LM – 03 LM - 05 LM - 07
Control & Garuda CGK Bali & Nusa Sulawesi & Sumatra
Coordination Tenggara Eastern
Line Hangar LM - 04 LM - 06
Maintenance LM – 02 Jawa Kalimantan
Support
Support Non-Garuda

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1.5.6 Cabin Maintenance Services
CABIN MAINTENANCE SERVICES
Cabin Line Cabin Services Cabin Production Cabin Cabin

Maintenance Maintenance Support Controller Workshop

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1.5.7 Component Services
COMPONENT SERVICES
LCU & Continuous

improvement
Avionic Electro Wheel, Brake & Tool Component

Mechanical Landing Gear Management Management
& Calibration

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1.5.8 Engineering Services
ENGINEERING SERVICES
Line Fleet Type

Maintenance Aircraft Aircraft Reliability Leased B777Type
Fleet
Planning & Engineering Data Engineering Aircraft
A330Type
Fleet
Control Group & Services Management
B737Type
Fleet
A320Type
Fleet
CRJ-1000
Fleet Type
ATR

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1.5.9 Engine Services
ENGINE SERVICES
LCU & Continuous

improvement
Engineering & Business

Planning Engine APU
Support

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1.5.10 Human Capital Management
HUMAN CAPITAL MANAGEMENT
Human Employee Leader & Corporate

Performance Learning
Capital Services & Talent Culture &
& Rewards Services
Development Payroll Development Knowledge
Management

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1.5.11 Material & Logistic Services
MATERIAL & LOGISTIC SERVICES
Strategic Aircraft Part Shop & Bonded Warehouse &

Logistic Logistic
Procurement Procurement General Part Logistic Internal
Operation Support
Procurement Center Distribution

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1.5.12 Sales and Marketing
SALES AND MARKETING
Marketing & Area Area Area

Product Manager Manager Manager
Development 1 3 5
Area Area
Revenue Customer
Manager Manager
Management & Support & Sales
2 4
Sales Support Administration

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1.5.13 Corporate Affairs & HSE
CORPORATE AFFAIRS & HSE
Facility Security Quality, Health,

Management General Affairs Safety &
Management
Environment

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1.5.14 Aircraft Support & Power Services
AIRCRAFT SUPPORT & POWER

SERVICES
Quality
Management
Production Aircraft Support Power Service Business

Support Production Production Support

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1.5.15 Corporate Strategy & Business Development
CORPORATE STRATEGY &

BUSINESS DEVELOPMENT
Strategy Business Innovation & ERP System & IT

Business Process
Management Office Transformation Digital Service Delivery
& Strategic
Resources Transformation
Management

AMO MANUAL
1.6 LIST OF MAINTENANCE PERSONNEL

(CASR 145.157, 161, 209)
1.6.1 Certifying Staff
Certifying Staff are those authorized personnel who have been appointed by the VP for Quality
Assurance & Safety to return to service aircraft, engine and components after maintenance,
preventive maintenance and alterations for which the organization is rated. This appointment is
based on individuals experience, education and training as described in Section 3.4 of this
manual. The roster of certifying staff is kept by Quality Assurance & Safety together with the
certifying staff records specified in Section 3.5 of this manual. The roster can be access via
https://olaps.gmf-aeroasia.co.id/
1.6.2 RII Personnel
RII Personnel are those qualified personnel proposed by Quality Assurance & safety and
authorized by Operators to perform required inspections. List of RII Personnel will be given by
operator and develop base on operator standard. Will be kept by Quality Assurance and Safety.
The performance of a required inspection is restricted to an independent RII inspector who
reports to the Quality Assurance & Safety and that authorized person was not involved in the
performance of the work to be inspected. This appointment is based on individual experience,
education and training as described in Section 3.7 of this manual.
1.6.3 Roster Content
The roster of the maintenance personnel will include the following:

a) Name & National license;
b) Personnel number;
c) Authorization number and stamp number;
d) Job title and limited scope of Authorization;
e) First issue;
f) Validity.
1.6.4 Roster Revision and Control

(Other than RII Personnel & Certifying Staff, see Section 1.7)
The Quality Assurance & Safety will update the roster within 5 working days to reflect changes
caused by termination, reassignment, change in duties or scope of assignment, or addition of
personnel.
Any deletion, limitation and updating of validity date of individual authorization is only approved
by VP Quality Assurance & Safety and the copy shall be sent to the contracted operator.
For any other changes, it will require approval or acceptance by the Authority before the change
is in effect. See Section 1.10 of this manual.
Authorized persons will have access to the certifying staff and RII personnel records.
Issue: N Revision No.: 0 Date: 10 February 2020 Page: 1 of 1
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1.7 MANPOWER CAPITAL

(Ref: CASR 145.151, 161, 209)
1.7.1 Determination of Manpower Capital
Each Senior Manager will develop man-hours plan and will employ sufficient number of qualified
personnel to perform, inspect and supervise the work so that to enable the organization to achieve
quality product within the specified targets. The man-hours plan should be related to the
anticipated maintenance workload.
Man-hour plans should be submitted for approval to the Vice Presidents.

The yearly man-hours plan each department that led by vice president should be approved by CEO.
The man-hours plan will include personnel for planning the work, accomplishing the maintenance,
inspecting the work, inspecting required inspection item, certifying maintenance package,
checking and retaining maintenance records and controlling the production and maintenance
documents in process. The man-hours plan should be reviewed at least every 3 months and
updated when necessary. Deviation more than 25% shortfall in available man-hours during a
calendar month shall be reported by each VP Production to the VP Quality Assurance & Safety and
the Accountable Manager for review.
Manpower selection and recruitment will include:

a) The determination of required number of personnel, their knowledge, skills and qualification;
b) The determination of training needs;
c) The training and assessment before they are allowed to perform unsupervised work.
Personnel may be selected and hired on:

a) Permanent basis new employees or employees transferred from another department:
b) Short-term contract from other than PT Garuda Maintenance Facility Aero Asia Tbk
organization.
The production and supporting functions will plan the man-hours required versus production
needs as described in AMO Manual 2.22
Short Term Contract Staff – Recruitment and Control
Each Vice President may request to Human Capital Management Department to recruit short-term
contract staff to cover production shortfall provided:
a) Vice President, who requested such staff, will provide to Human Capital Management a job
description and the qualification required. The short-term contract staff must provide
evidence of their qualifications and experience and records must remain in file.
b) They will work under the supervision of permanent skilled employees unless the Quality
Assurance & Safety has authorized otherwise;

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c) Their number will not exceed 50% of the total personnel required per Senior Manager;
d) They will not be responsible to perform required inspections or for releasing to service. Such
responsibility will remain to GMF certifying staff, unless the VP for Quality Assurance & Safety
after consultation with the Authority has approved such staff, providing meeting the
requirements of Section 3.4 & 3.7.
e) They are briefed about their intended work and they have been trained in GMF procedures
related to their assignment.
f) The Quality Assurance & Safety has assessed their training, qualification and experience.
1.7.2 Number of PT Garuda Maintenance Facility Aero Asia Tbk Employees
The following numbers of management and maintenance personnel are permanent employees in
GMF
The total number of GMF permanent employees is approximately 5000
GMF will keep the number of its permanent employees updated, and the updating personnel data,
training and personnel qualification such licensing or authorization will be performed by human
resources management and or related unit/function see https://soe.gmf-aeroasia.co.id
The number of short-term contract employees depends on the workload from one period to the
other. A current list of short-term contracted employees is available at human capital management.
1.7.3 Records & Rosters of Management and Maintenance Personnel

(For RII Personnel & Certifying Staff, see Section 1.6 & 3.5 of this manual).
The Human Capital Management will develop and maintain in current condition and compile in an
easily retrieval manner and easy to access the personnel records and rosters. Records will be
maintained for each employee in the employee's training folder or in the computer. The following
records and rosters will be kept:
a) Qualification and experience records including the following:

• A summary of the employment of each individual whose name is on the personnel
roster. The summary must contain enough information on each individual listed on the
roster to show compliance with the experience requirements of this part and must
include the following:
▪ Present title,
▪ Total years of experience and the type of maintenance work performed,
▪ Past relevant employment with names of employers and periods of employment,
▪ The type of license held and/or the ratings on that license, if applicable,
▪ Job description
• Past experience records,
• Training certificates,

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• Records for each individual's participation in the training conducted at GMF and/or
outside (attendance records),
b) Rosters of:
• All VP’s, Senior Managers and Managers responsible for the management of the
maintenance,
The rosters of VP’s, Senior Managers and Managers will include their name, title, and scope of
assigned work.
c) Administrative records
The records & rosters for permanent employees can be accessed at https://soe.gmf-aeroasia.co.id
RII personnel and Certifying staff records and rosters are kept by the Quality Assurance & Safety (see
Sections 1.6 and 3.5 of this manual). Short term contract staff records are kept by respective
Manager or Senior Manager.
Updating the personnel rosters
Human Capital Management will update the roster within 5 working days to reflect changes caused
by termination, reassignment, change in duties or scope of assignment, or addition of personnel.
1.7.4 Human Capital Management
The Human Capital Management will establish procedures relating to the human capital
management and establish the organization system in order to maximize employee competency
and motivation. Procedures will include:
a. The placement the right person to the right job;

b. Job performance improvement techniques and smooth working relationships;
c. Competency charts (job descriptions) and the competency level system;
d. Provide and update data about personnel qualifications and establish the method of
employee promotion, recruitment, selection and performance appraisal;
e. Alignment organization structure with personnel needs;

AMO MANUAL
1.7.4.1 Safety Management System
The Safety Inspection under Quality Assurance & Safety will develop safety management system for
all maintenance activity, which will include the following:
a. A written statement of safety policy signed by the CEO;

b. Responsibility and authority of Managers related to safety management system;
c. Safety performance standards, unsafe conditions and unsafe acts.
The regulation addresses aviation safety related safety management system describe in current
Safety Management Manual (SMM).
1.7.4.2 Personnel Integrity
GMF employees will have the obligation to:
a. Be familiar and comply with GMF rules, procedure and policies;

b. Learn the details of policies dealing with his/her work;
c. Seek assistance from his/her manager or external respective function (other GMF), with
questions about application of rules and policies;
d. Promptly report any concerns about possible violations of GMF rules, procedure or policies;
e. Cooperate with GMF investigations into concerns covered by GMF rules, procedure or
policies.

AMO MANUAL
1.8 FACILITIES RELATED WITH DGCA INDONESIA APPROVAL

(Ref.: CASR-145.51, 101, 103, 209)
The PT Garuda Maintenance Facility Aero Asia Tbk Facilities consists of:
➢ 129,193 square meters of four steel-framed constructed hangars (hangar 1, 2, 3, and 4) with
attached offices and a stock room for each hangar, and component shops (hangar 4 only);
➢ 2,550 square meter painting hangar facility
➢ 56,232 square meter of Three component shops;
➢ 20,736 square meter engine shop;
➢ 972 square meters material receiving inspection area attached with an additional stock room
➢ 2,560 square meter Engine test cell.
➢ 2,268 square meter special store
➢ 5,832 square meters GSE Shop
➢ 1,215 square meters utility building
➢ 336,000 square meters of apron area
➢ 140,000 square meters of surrounding property
The total square area of the facilities is: 692,241 square meters
All hangars are equipped with:
➢ Fire alarms and firefighting system

➢ 400Hz AC electrical power
➢ Hangar lighting
➢ Regulated air pressure
➢ Aircraft tools and equipment
➢ Storage area
➢ Air conditioned office areas
➢ Overhead crane (hangar 1, 3 and 4 only)
➢ Aircraft docking (hangar 1, 3 and 4 only)
All workshop areas are equipped with:
➢ 400Hz & 50Hz electrical power

➢ Uninterrupted Power Supply systems for computers & highly sensitive equipment
➢ Regulated air pressure
➢ Crane/hoist system (Engine shop, Workshop 1, Sheet Metal Shop Hangar 4)
➢ Air conditioning
➢ Storage area
All Hangars, Workshops, Storage area, and Offices are sufficiently lighted. All shops and offices are
sufficiently lighted.

AMO MANUAL
1.8.1 Facility Requirements
For base maintenance four hangars are available and large enough to accommodate the aircraft.
Hangar one is used for the Boeing 747 or Boeing 777 aircraft maintenance, hangar two for light
maintenance, hangar three is used for, Airbus 330, hangar four for narrow body aircraft
maintenance. GMF also has another fix location for performing aircraft base maintenance at
Hangar Angkasa Pura I Denpasar for narrow body aircraft maintenance.
For base maintenance five hangars are available and large enough to accommodate the aircraft.
Hangar space is arranged based on aircraft visit plan.
1. Hangar one is used for maintenance of Boeing B747, Boeing B777 and Airbus A330 wide
body aircraft. If necessary, Hangar one able to maintain 4 aircraft undergo base
maintenance in the same time, with configuration 2 aircraft base maintenance with fully
docking and 2 aircraft base maintenance which not need fully docking.
2. Hangar two for light maintenance able to maintain 3 widebody aircraft (B777, B747, A330,
and B787-8/9/10) and 6 narrow body aircraft (A320, B737-300/400/500, B737-
600/700/800/900, CRJ-1000 and ATR) in the same time, or 12 narrow body aircraft (A320,
B737- 300/400/500, B737-600/700/800/900 and ATR) in the same time.
3. Hangar three is used for Airbus A330, and if necessary, able to maintain 6 aircraft undergo
base maintenance in the same time, with configuration 3 aircraft base maintenance with
fully docking and 3 aircraft which not need fully docking.
4. Hangar four for narrow body aircraft maintenance (A320, B737-300/400/500, B737-
600/700/800/900, CRJ-1000 and ATR) can accept 26 narrow body aircraft undergo base
maintenance at the same time, with configuration 1 line is for aircraft painting, 15 aircraft
base maintenance with fully docking and 10 aircraft which not need fully docking.
5. Hangar Angkasa Pura I Denpasar for narrow body aircraft maintenance (B737-300/400/500
or B737-600/700/800/900 or A320 or CRJ-1000 or ATR) able to maintain 1 aircraft undergo
light or base maintenance.
Note:
GMF may perform work at a place other than its primary fix location in hangar Angkasa
Pura I Denpasar for light or base maintenance and Capability limitation will be stated at
GMF AMO Manual Appendix B and GMF approved capability list (DQ-001).
For aircraft component, engine/APU maintenance, workshops are large enough to accommodate
the components and engine/APU on planned maintenance.
Aircraft hangar and aircraft component workshop floors should be sealed to minimize dust
generation;
Shop spaces are lighted with fluorescent light and air conditioner system. Fire extinguishing
equipment is installed in all hangars, offices and shops. For Test Cell is equipped with noise
protection.
Run-up bay equipped with the reflector to eliminate the engine trust is available far away from
the hangar used to performed aircraft engine run.

AMO MANUAL
The PT Garuda Maintenance Facility Aero Asia Tbk is restricted area; only authorized personnel
may enter into GMF area.
1.8.2 Office Accommodation
Office accommodation if properly lighted with fluorescent lights and properly air-conditioned for
the management, planning, technical records, quality or certifying staff, to carry out their
designated tasks in a manner that contributes to good aircraft maintenance standards;
Aircraft maintenance staffs are provided with a study area in the hangars and shops where they
can study maintenance instructions and complete maintenance records in a proper manner.

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1.8.3 Maintenance and Preventive Maintenance of Facilities
The Plant Maintenance function will establish document and maintain procedures to ensure that
the facility is properly maintained all the times. Maintenance and preventive maintenance
instructions will be developed together with maintenance schedules as required by each plant
equipment manufacturer and standard industry practices. The procedure will include the prompt
notification of the Plant Maintenance function by the users to rectify defects.
1.8.4 Storage Facilities
a. Storage facilities for serviceable/repairable components should be clean, well ventilated and
maintained at an even dry temperature. Manufacturers storage recommendations should be
followed;
b. Storage racks should be strong enough to hold aircraft components and provide sufficient
support for large components such that it is not distorted during storage;
c. Storage facility is able to segregate of serviceable components and unserviceable;
d. Access to all storage facilities will be restricted to authorize personnel only

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1.8.5 Facility Layout
For detailed layout of PT Garuda Maintenance Facility Aero Asia Tbk facilities will be provided in
current document DQ-041: GMF Facility Layout.

AMO MANUAL
1.8.6 Line Maintenance Facilities
For detailed Line Maintenance Facilities layout of PT Garuda Maintenance Facility Aero Asia Tbk
will be provided in current document DQ-041: GMF Facility Layout.

AMO MANUAL
1.9 SCOPE OF WORK

(Ref: CASR-145.1, 145.5, 53, 55, 201, 203, 211)
1.9.1 Intended Scope of Work Under DGCA Indonesia Approval
Privileges and limitations of PT Garuda Maintenance Facility Aero Asia Tbk's certificate
PT Garuda Maintenance Facility Aero Asia Tbk's Marketing, Production, Procurement, Engineering
and Quality Assurance functions will arrange and ensure as necessary - based on the each Unit's job
descriptions - for the following:
1) Perform maintenance, preventive maintenance, or alterations in accordance with current

CASR part 43 on aircraft, engine and components for which it is rated and within the ratings
and limitations in its Operations Specifications and GMF Capability List (DQ-001).
2) Arrange for another person to perform the maintenance, preventive maintenance, or
alterations of aircraft, engine and components for which the certificated repair station is rated.
If that person is not certificated under part 145, the certificated repair station must ensure that
the non-certificated person follows a quality control system equivalent to the system followed
by the certificated repair station.
3) Approve for return to service aircraft, engine and components for which it is rated after it has
performed maintenance, preventive maintenance, or an alteration in accordance with current
CASR part 43.
4) Not to maintain or alter aircraft, engine and components for which it is not rated, and not
maintain or alter aircraft, engine and components for which it is rated if it requires special
technical data, equipment, or facilities that are not available to it.
5) The organization will not release for return to service
▪ Aircraft, engine and components unless the maintenance, preventive maintenance, or
alteration was performed in accordance with the applicable approved technical data or
data acceptable to the DGCA Indonesia.
▪ Aircraft, engine and components after a major repair or major alteration unless the major
repair or major alteration was performed in accordance with applicable approved technical
data; and
▪ Any experimental aircraft after a major repair or major alteration performed under Sec.
43.1(b) unless the major repair or major alteration was performed in accordance with
methods and applicable technical data acceptable to the DGCA Indonesia.
The approval rating which listed on the Amended GMF Operation Specifications describe the scope
of approvals and limitation as listed in current GMF approved Capability list (DQ-001)
Fabrication of the part(s) by PT Garuda Maintenance Facility Aero Asia Tbk
For the part(s) are intended to fabricate within GMF the procedures in section 2.9.3 of this AMO
Manual must be followed.

AMO MANUAL
Work performed at another location.
GMF allow to perform maintenance, preventive maintenance and alteration work away from GMF’s
fixed location on a temporary basis and certain duration in such conditions:
1. Special circumstances
2. Extended periods of time.
3. Recurring basis.
GMF may temporarily transport material, tools & equipment, qualified personnel and valid
maintenance program and current maintenance data needed to perform maintenance, preventive
maintenance, or certain specialized services on an aircraft, engine and components as mention
above for which is rated to a place at another fixed location.
When a special circumstance arises or aircraft facing the AOG situation or in preparation for a ferry
flight or extended period of time GMF may perform that work away from its fixed location on a
temporary basis by notify to DGCA Inspector for acknowledgement.
For recurring basis condition GMF may perform that work away from GMF’s fixed location on a
temporary basis with certain duration by request permission to DGCA Inspector.
Detail procedure for work performed at another location and the method of how to notify & request
permission to the DGCA Inspector will be explained in QP 109-01.
GMF may perform limited capability of engine maintenance onsite customer location or other than
GMF fixed location based on rating or portions in Appendix C and in compliance with QP 109-02.
GMF may perform limited task aircraft component test, recoding, replacement parts, and NDT
maintenance tasks away from fixed bases on an interim basis when special actions and/or recurring
maintenances are required to support aircraft line operation, based on portions thereof in
Appendix D and in compliance with QP 109-03.
VP Quality Assurance and Safety is responsible for ensuring all work away from GMF’s fixed location
follows the related procedures.
Scope of Work for CASR Part-145 Approved Maintenance Organization

Aircrafts, Engines and Components Maintenance
GMF will perform maintenance on Aircrafts, Engines and Components in accordance with Ratings
and Limitations as listed on Amended GMF Operation Specification of DGCA Indonesia’s Approval
Certificate No. 145D-1 and current GMF Capability list (DQ-001).

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Duration of Certificate
GMF AMO Certificate 145D-1 shall remain in force for such period as determined by the DGCA but
shall not exceed 2 (two) years from the date of issue, unless the GMF surrenders the certificate or
the DGCA suspends or revokes it.
1.9.2 Developing Capability for Aircraft, Engines and Components
The appropriate production Senior Manager is responsible to develop the capabilities as requested
by Marketing. All functions mentioned in this section are responsible to provide the necessary
support to the Senior Manager for the effective development of the capabilities. The following
process will be followed for developing new capability:
a. The Marketing function will request to the relevant maintenance unit to develop new
capability for aircraft, engines and components.
b. The responsible Senior Manager will develop an action plan, including among other the
requirements listed in matrix table on page 4 to initiate and monitor the capability
development process. He will coordinate with the planning engineering and Quality
Assurance & Safety to perform a capability study and determine requirements in terms of
maintenance data, tools, personnel training & qualifications, expertise, certifying staff and
material.
c. The Planning Engineering will define the engineering requirements and the Quality
Assurance & Safety will define the Quality Assurance & Safety requirements related with the
capability. See matrix table on page 4.
d. The production and support functions (as mentioned in matrix table on page 4) will take the
appropriate actions based on engineering and Quality Assurance & Safety recommendations.
e. The production Senior Manager will monitor the development of the capability process as
planned and he will verify upon completion that the capability is present ensuring that the
requirements mentioned in this section have been met before requesting approval from the
Quality Assurance & Safety.
f. When the production Senior Manager is satisfied that the capability has been developed,
he/she will collect all relevant information which supports the presence of the capability and
he will present to Quality Assurance & Safety for review following with an official letter
requesting approval.
g. Appropriate QSA will review, evaluation and assessment application document refer to
appropriated Quality Procedure, to determine if capability is present and approve or
disapprove (if no present). If the capability is not present (as revealed from the result of review,
evaluation and assessment), the QA will provide written discrepancies for corrective action
and will assist as necessary the production and other support functions to effectively rectify
the problems.
h. The Production Senior Manager together with respective support function will initiate a self-
evaluation to add or remove capability into/from existing capability list. The result of self-
evaluation will then be submitted to QSA for verification. The QSA, based on the verification
result will approve or disapprove. When a new capability related to DGCA Indonesia is
approved by QSA and propose for DGCA Approval following DGCA procedure.
i. The QSA will revise the capability list as per section 1.9.3 and keep all supporting
data/information for each capability in soft copy file that proves the capability is present.
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Capability development and responsibility matrix
Requirements Responsibility Reference

1 Define maintenance contract based on GMF Operation & Sales & Marketing 1.9
Specification in DGCA Certificate & GMF Capability List
(DQ-001).
2 Define and list maintenance data, request data from Engineering 2.6
technical documentation including update service function 2.8
agreement.
3 Obtain the necessary data including update service Technical Public 2.8
agreement. Distribute data as necessary documentation
4 Define tools required per approved data. Provide Engineering 2.4, 2.5, 2.6
adequate lists including a list from equivalent tools. Function
5 Order tools equipment as required. Production 2.4, 2.6
support
6 In case of aircraft or Engine, define and list in house Engineering 1.9.2, 2.1
capabilities and required outsourced maintenance Function
functions.
7 In case of aircraft or Engine, define and list approved Procurement 2.1
subcontractors and scope of approval.
8 Define technicians training requirements and get Production 3.4, 3.7, 3.8
approval for training needs and adequacy from QA Manager
9 Verify that the training requested is adequate as per the Quality Assurance 3.4, 3.7, 3.8
requirements of this manual and capability developing & Safety
needs
10 Define qualified inspection personnel training and Quality Assurance 3.4, 3.7
certifying staff. Assign certifying staff. & Safety
11 Personnel training as necessary Training Function 3.4, 3.7, 3.8
12 Verify if capability is present Quality Assurance 3.1, 3.2

& Safety
13 Request approval from the DGCA Indonesia if the rating Quality Assurance 1.10
is not mentioned on DGCA Indonesia Operation & Safety
specification and/or DQ-001

AMO MANUAL
1.9.2.1 Initial and Periodic Evaluation for the Aircraft, Component and Engine Capability
Initial evaluation for new aircraft type, Component and Engine capability will be performed as
instructed in section 1.9.2 of this manual. For periodic evaluations shall be performed by
responsible Senior Manager of production unit to assure that all requirement & resources listed in
approved capability is fulfilled and updated.
All production Senior Managers is responsible to inform the Quality Assurance & Safety for periodic
capability evaluation result or removal of any capability from the capability list for any reason which
the capability cannot be maintained.
Audit of the capability will be performed on product audits and procedures audits as per Section
3.1 & 3.2 of this manual.
The VP for Quality Assurance & Safety will remove any capability from the capability list for any
reason, the capability cannot be continued, and/or violates the airworthiness requirements.
1.9.3 Capability List - Contents, Revision and Control
The responsible Senior Manager of Quality System and Auditing, upon satisfied that a new
capability is present, or a capability has been terminated for any reason, he will revise the capability
list indicating the new components added or removed from the list. The revised capability list will
clearly indicate in the list of effective pages, the components added or removed the new revision
number and the revised page number. A vertical line on the left side of the page that the revision
takes place will indicate what has been revised.
The Vice President of Quality Assurance and Safety will approve the list of effective pages,
submitting every any changes of the capability list to DGCA Inspector for approval.
The first page of the capability list will indicate the list of effective pages. The second page will
indicate the issue number and date, the superseded issue number, and a description of the revision.
It will also include the name and the signature of Vice President of Quality Assurance and Safety
who revised the capability list. The subsequent pages will include:
A. Airframe
B. Powerplant
C. Component
D. NDT
E. Specialized Services
A specific document name and code number is given to the capability list as follows:
Approved for DGCA Approved Maintenance Organization No.: 145D-1; Approved GMF Capability
list Document Number: DQ-001

AMO MANUAL
1.10 NOTIFICATION PROCEDURE TO THE DGCA INDONESIA REGARDING CHANGES TO THE

ORGANIZATION'S ACTIVITIES – APPROVAL - LOCATION & PERSONNEL
(Ref: CASR-145.51, 53, 57, 105, 207(e), 209(d) 1, (h) 2, 211 (c) 4)
1.10.1 General
The VP for Quality Assurance & Safety is responsible to notify the Authority as soon as possible in
any changes mentioned below. These changes will not be valid unless the Authority determines
continued compliance with the requirements and prescribe the conditions under which PT
Garuda Maintenance Facility Aero Asia Tbk will operate during such changes. The VP for Quality
Assurance & Safety will also be responsible for the coordination and implementation of any
restrictions imposed by the Authority as a result of those changes.
1.10.2 Changes
The changes, which are subject to notification, are the following:

a The ownership and the name of the organization;
b The address/location of the organization;
c Additional locations of the organization;
d The Accountable Manager. (The new Accountable Manager must sign the commitment
statement mentioned in Section 1.1.1 of this manual);
e Housing, facility, equipment, tools that can affect the maintenance and approval;
f Certifying staff that could affect the approval;
g Any of the Vice Presidents related to the approval;
h Contracted maintenance functions.
Senior Managers, who intend to perform any changes as mentioned above, will inform the Quality
Assurance & Safety to assess the need of obtaining approval by the authorities before the changes
occur.
1.10.3 Renewals and Additional Ratings
The VP for Quality Assurance & Safety will request for renewal of the certificate 30 days prior to its
expiration and he/she will arrange for the payment of any charges as prescribed by the Authority.
Submit to DGCA a maintenance service provides to Indonesian costumer within 2 years of reports.
Request for renewals and/or for additional rating must be done as instructed by the Authority
requirements.

AMO MANUAL
1.11 EXPOSITION AMENDMENT PROCEDURE

(Ref: CASR-145.51, 207 & 209)
1.11.1 Issue/Revision – General
The AMO Manual describes how PT Garuda Maintenance Facility Aero Asia Tbk meets the aviation
regulations giving summary and/or comprehensive information of the relevant CASR and other
Authority of Aircraft registration requirements.
The Chief Executive Officer of GMF As Accountable Manager approves this manual by signing the
commitment statement in Section 1.1.1. The VP for Quality Assurance & Safety is responsible for
the revisions and the availability of the manual to the workstation and will approve the Section 0.2
(Issue/ Revision Status) any time an issue/revision takes place and propose to DGCA for approval .
1.11.2 Issue/Revision Process
The management and maintenance personnel may submit proposed revisions to this manual to
Quality Assurance & Safety using the “Issue Revision Request” form GMF/Q-035.
The Quality Assurance & Safety will keep the manual current to any revisions come from
regulations and GMF’s policy/objectives and business plans. The Quality Assurance & Safety will
annual periodically review or if any change this manual. This review will either confirm that the
manuals are still current and valid or will identify changes.
The Quality Assurance & Safety will revise the manual any time the changes mentioned in Section
1.10. Such changes to this manual will be notified to the Authority as major changes and will not
be in effect until approved by the Authority.
Typing error and misspelling are classified as minor changes and may subject to revision by the
Quality Assurance & Safety without notifying the authorities
1.11.3 Control of Issue/Revision
A list of effective sections/pages will be issued with each revision so each manual can be checked
and kept current. A vertical Line in the left margin of each revised paragraph will be used to
indicate the current revision.
When a revision takes place in any sections/pages of this manual, the revision will be marked by a
sequence number '1' as a first revision. If a second revision in the same sections/pages or different
sections/pages takes place, it will be marked as a sequence number '2'.
When the revisions of manual affect more than 50% of its content this manual may be reissued.
When an issue takes place, the revision number will start from zero and a next issue letter will be
assigned (from B to C for example). Issues are numbered in letters and revisions in numbers. The

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Quality Assurance & Safety will have those revisions produced in a final form and approved by the
VP for Quality Assurance & Safety.
1.11.4 Manual Revision and Electronic Web Control
The authorized Quality Assurance & Safety personnel will keep the electronic version of the
manual current at all times. Security control using passwords will be applied for the maintenance
and control of the master back up files in database. Access and revisions will be performed by
authorized personnel. The Quality Assurance & Safety must:
a) Ensure that there is only READ ACCESS to the management and maintenance personnel
and,
b) The manual can be accessed via internet to web address :
https://gmfaeroasia365.sharepoint.com.
1.11.5 Manual Training
Quality Assurance & Safety Department notifies related Senior Manager when there is any revision
of the AMO Manual affected by updated regulations.
The related Senior Managers are responsible to familiarize their employees with the appropriate
content of this manual. The SM must ensure that each employee read, understands and follows
the manual in the area of their responsibility.
All management and maintenance personnel are responsible to become familiar with the
contents of this manual applicable to their function. They must fully follow the contents all the
time and report any errors, misunderstandings or any other problems regarding the
implementation to their superiors and Quality Assurance & Safety for corrections or further
clarification.

AMO MANUAL
PART 2
MAINTENANCE PROCEDURE

BUSH 19130
AMO MANUAL
PART: 2 MAINTENANCE PROCEDURES SECTION: 2.1
2.1 PROVIDERS EVALUATION AND CONTRACTOR CONTROL PROCEDURE

(Ref: CASR-145.51, 109, 111, 201, 211(c) 1 (i), 217)
PT Garuda Maintenance Facility Aero Asia Tbk as the maintenance organisation using other
organisation to supply part with approved supplier list.
The Quality Assurance & Safety will keep and update the Approved Supplier List (ASL) and the
purchaser have access to the ASL. The list of repair station, supplier, maintenance function, and
Calibration are parts of on the categorized on the ASL, Document No. DQ-005. Such list will become
available to the auditing Authority upon request.
2.1.1 Type of Provider

Repair station including certificated and non certificated contractor, supplier, maintenance
function, and Calibration will be selected on the basis of their ability to meet contractual and DGCA
requirement.
2.1.1.1 Supplier
Any source providing components, standard parts or materials to be used for maintenance.
Possible sources could be: Part-145 organizations, Part-21 Subpart G organizations, etc. which is
accredited such as but not limited to ASA & CASE or approved by recognize body as aviation parts
suppliers. Except for TC & STC holder suppliers, an ASL including scope of approval is kept by the
Quality Assurance & Safety, document No.: DQ-005.
To support maintenance process, GMF shall purchase consumable, materials, standards,

component, etc. from supplier which is listed in ASL.
2.1.1.2 Certificated Contractor
To support PT Garuda Maintenance Facility Aero Asia Tbk business process, GMF may contract to
another DGCA Part 145 organization or NAA approved organization in country which have Bilateral
Aviation Safety Agreement with DGCA. They will be selected on the basis of their ability to meet
contractual. The contractor listed in DQ-005.
Customer may agree with GMF to use contractors during maintenance process any maintenance
task which GMF not have capability or any circumstances that GMF are not capable to exercise the
privileges.
2.1.1.3 Non Certificated Contractor
PT Garuda Maintenance Facility Aero Asia Tbk may arrange for maintenance of any aircraft, engine
or component task maintenance for which it is approved at another organization that is working
under the quality system of GMF This refers to work being carried out by an organization not itself

AMO MANUAL
appropriately approved to carry out such maintenance under DGCA Part 145. This work scope shall
not include a base maintenance check of an aircraft or a complete workshop maintenance check or
overhaul of an engine or engine module.
2.1.1.4 Calibrator
GMF may subcontract the calibration work to the approved source which has calibration sources
traceable either directly or via a letter of equivalency, to the National Institute of Standards and
Technology (USA) or to a standard provided by the equipment manufacturer or National or
international standard acceptable to the Authority. The Quality Assurance & Safety will evaluate the
calibration sources
2.1.2 Monitoring the Provider
The Quality Assurance & Safety will evaluate the provider and contractors prior to engagement and
will keep records for two years. Initial and ongoing evaluations will take the form of:
a) Supplier, certificated contractors & calibrator: Supplier questionnaire and re-

evaluation every two years
b) Non-certificated contractor: On site audits every year except in conditions of force
majeure or special circumstances determined by the
government which do not possible to perform an on-
site audit.
The providers will be managed and controlled under Quality Assurance and Safety , in current GMF
Approved Supplier List, Document No. DQ-005. The Quality Assurance & Safety will evaluate the
provider, prior to engagement and will keep records of provider evaluation for two years. Initial and
ongoing evaluations will be performed in accordance with the validity period of each provider 's
certificate except for non certificated contractor, evaluations will be performed based on-site audits
every year, unless if in conditions of force majeure or special circumstances determined by the
government which do not possible to perform an on-site audit.
Audit records for providers will be kept by Quality Assurance & Safety for two years. On-site audits
will be scheduled and performed as per QP 301-01 utilizing a customized checklist.
2.1.2.1 Initial Approvals for Providers (except non certificated contractors)
a) Procurement requests to Quality Assurance & Safety to evaluate a candidate provider using the
'Candidate Supplier Quality Evaluation Request' Form No.: GMF/Q-041.
b) The Quality Assurance & Safety evaluates the proposed provider as per 2.1.1 above.
c) Based on the evaluation results, the Quality Assurance & Safety approves or disapproves the
providers. When they fulfill the criteria, they are listed on Document No. DQ-005 including the
scope of approval. Only VP for Quality Assurance & Safety or delegated personnel have

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authorized to alter the ASL. The computerized system must ensure that no Purchase Order will
be executed if the provider is not in the ASL.
2.1.2.2 Initial approval for Non Certificated Contractors
PT Garuda Maintenance Facility Aero Asia Tbk may contract specialized services under which the
GMF has the rating to Non Certificated Contractors provided an on-site audit has performed and it
has been confirmed that the non certificated contractor meets the following criteria:
a) Those parts of the Non Certificated Contractor’s facilities, personnel and procedures involved
with the products undergoing maintenance should meet the specific Authority’s requirements
for the duration of that maintenance and it remains the GMF’s responsibility to ensure such
requirements are satisfied for the scope of the sub-contracted work;
b) GMF should have its own expertise and procedures to determine that the non certificated
contractor meets the necessary standards;
c) An audit procedure should be established whereby the Quality Assurance & Safety, will audit the
prospective non certificated contractor to determine whether those services of the non
certificated contractor that GMF wishes to use meet the intent of the Authority of aircraft
registration requirements;
d) GMF will need to assess to what extent it will use the non certificated contractor’s facilities.
GMF should require its own paperwork, maintenance data and material/spare parts to be used,
but it could permit the use of tools, equipment and personnel from the non certificated
contractor as long as such tools, equipment and personnel meet the requirements of the
Authority;
e) In the case of non certificated contractor who provide specialized services it may for practical
reasons be necessary to use their specialized services personnel, maintenance data and material
subject to acceptance by GMF Quality Assurance & Safety. Specialized service personnel should
meet any published by the Authority of aircraft registration qualification standards or PT Garuda
Maintenance Facility Aero Asia Tbk specialized services procedures;
f) PT Garuda Maintenance Facility Aero Asia Tbk will need to supervise the inspection and return
to service the work by its own certifying staff.
g) non certificated contractor procedure will need to record audits of the non certificated
contractor, to have a corrective action follow up plan and to know when non certificated
contractor are being used. The procedure should include a clear revocation process for non
certificated contractor who do not meet the GMF’s requirements.
h) The Authority of the aircraft registration and the customer must have the right to assess the
non certificated contractor;
i) The customer agrees to use such subcontractors.
j) PT Garuda Maintenance Facility Aero Asia Tbk has properly trained and certified the
subcontractor's employees per Part 3 of this manual as appropriate. Training should include PT
Garuda Maintenance Facility Aero Asia Tbk procedures as appropriate.
Note: Non Certificated Contractors are not allowed out of the scope of work PT Garuda
Maintenance Facility Aero Asia Tbk has been approved.

AMO MANUAL
2.1.2.3 Purchasing Requirements
a) Procurement will select provider from the ASL. When a potential provider is not in the ASL, the
procurement will formally request to Quality Assurance & Safety to evaluate the potential
provider per Section 2.1.2. Procurement will place a Purchase Order only after approval and the
provider’s name is in the ASL and only for product and services indicated in the scope of
approval.
b) The Procurement will clearly indicate on each purchase order the product or service to be
ordered and the certificates required to be submitted based on the Authority of aircraft
registration requirements the part or component is intended for installation. All providers for
aeronautical products will be asked to provide the appropriate certificates or airworthiness
approval tags as indicated in Section 2.2.
c) Procurement will arrange for supplied parts/materials not conforming to specifications as found
by the receiving inspection to be brought to attention of the providers.
For defected components which sent to outside contractors, the procurement will follow the
requirements on AMOM Section 2.20.
Eligibility requirements
The procurement prior to placing purchase order will ensure that the parts and components are
eligible to be fitted when different modification may be applicable. Consult the Engineering
Services as appropriate depending on the purchase requisitions.
2.1.2.4 Records of Providers information
Providers information will be stated in Document No. DQ-005 and document such as, but not
limited to, Providers evaluation, certificate and evaluation record will be kept by Quality Assurance
and Safety for two years.
2.1.3 Material and Inventory Control using the computerized system
All material will be ordered, inventoried, controlled in the stocks, and distributed to operations
using the computerized system. The material planning will use database to develop and control
the spares provisioning in accordance with annual production schedules.
The Engineering Services is responsible to update the material master data on the computer
database.

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2.2 ACCEPTANCE INSPECTION OF AIRCRAFT COMPONENTS AND MATERIAL FROM OUTSIDE

CUSTOMER
(Ref: CASR-145.111; 211(c) 1)
2.2.1 Classification and Definitions
All components status are classified into the following categories:

Serviceable components
Serviceable components is defined as a components which are in a satisfactory condition, released
on an DAAO form 21-18 or equivalent and identified in accordance with section 2.2.2.
Unserviceable components
Unserviceable components which shall be maintained in accordance with this Procedure.
Unserviceable components should typically undergo maintenance due to:
1. expiry of the service life limit as defined in the aircraft maintenance program;
2. non-compliance with the applicable airworthiness directives and other continuing
airworthiness requirements mandated by DGCA;
3. absence of the necessary information to determine the airworthiness status or eligibility
for installation;
4. evidence of defects or malfunctions;
5. being installed on an aircraft that was involved in an incident or accident likely to affect the
component’s serviceability.
Standard parts
Standard parts used on an aircraft, engine, propeller or other aircraft component when specified in
the maintenance data and accompanied by evidence of conformity traceable to the applicable
standard.
Raw and Consumable material

Material, both raw and consumable, used in the course of maintenance when GMF is satisfied that
the material meets the required specification and has appropriate traceability. All material shall be
accompanied by documentation clearly relating to the particular material and containing a
conformity to specification statement as well as the manufacturing and supplier source.
Salvageable Component
Component categorized salvageable is the component that has good physical condition, passed
functional shop check and serviceable with airworthiness release certificate.
For detail procedure see WI-TC-007.

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2.2.2 Component / Material Certification
The procurement, before placing a purchase order, must know the aircraft registration the part or
component intended for installation to identify and request from the supplier the appropriate
certificate or airworthiness approval tag as shown below.
For the maintenance of aircraft registered in DGCA maintained under the DGCA Part-145
regulations and for aircraft components (including engines) intended for installation on such
registered aircraft.
New Parts STATUS “NEW”

type of part/material document to be expected
standard parts Option 1: when the part/material is purchased directly from the manufacturer,
(expandable non raw the Certificate of Conformity (CoC) issued by the manufacturer is expected:
material and
chemical) Option 2: when the part/material is purchased thru a third-party supplier (e.g.
distributor, operator, maintenance organization, etc.) the documentation
accompanying the part/materials shall contain:
Conformity certification to the part/material applicable standard/specification,
and;
identification of the manufacturing source, and;
Identification of the supplier source.
For Option 2, the information above may be included in one single CoC issued by
Materials
the supplier (containing cross reference to the manufacturer CoC) or be
(Expandable raw
composed by more documents, such as for example the CoC issued by the
material and/or
manufacturer plus a statement from the supplier source.
chemical)
In any case, the manufacturer CoC shall be made available upon request.
Note for all option:

1. the material and or its packaging shall be marked with the specification
and where appropriate the batch number
2. All material shall be completed with original certificate or true copy if
from split lot and applicable documentation
Aircraft parts (Rotable 1. DAAO / DGCA Form 21-18 with status “new”
& repairable part) 2. EASA Form 1 with status “new”
3. FAA Form 8130-3 with status “new” ;
4. TCCA Form One with status “new”;
5. ANAC Form F-100-01 with status “new” (former Form SEGVOO 003)
6. UK CAA Form 1 with status “new”.

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STATUS “Used”
type of part/material document to be expected
Aircraft parts 1. DAAO / DGCA Form 21-18 issued by a CASR 145 approved maintenance
organization, or
2. Form FAA 8130-3, issued from FAA approved repair stations, or
3. Serviceable tag issued by a CASR 121 approved operator, released as
per CASR 43.9 or 43.11
4. As per FAA Advisory Circular (AC) 00-56B as amended
5. EASA Form 1
6. JAA Form One issued by EASA Part-21 production organizations prior
to 28 September 2005
7. UK CAA Form 1
For the maintenance of aircraft registered in countries other than those

mentioned above and for aircraft components (including engines)
intended for installation on such registered aircraft as required by the
Authority of aircraft registration.
Used components must be accompanied, in addition to the certificate

mentioned above with the following records as appropriate:
- Modification status;
- AD Notes compliance;
- Maintenance history;
- Remaining time - for time controlled components;
- Total life history for all life limited components; and
- A statement that the component has not been taken from an aircraft
subject to accident.
Status “PMA” Parts

Origin of material Document to be expected
All accredited Parts must be designated as standard parts by the TC Holders by means of a
provider of Standard standard parts manual approved by the original TC NAA or by making reference
parts (MS, AN, AMS, in the Parts Catalogue to a National/International Specification.
Diodes, Capacitors, A statement of conformity with specification is necessary.
etc)
Notes:
1. All material shall be completed with original certificate or true copy if from
split lot and applicable documentation.
2. The material and or its packaging shall be marked with the specification and
where appropriate the batch number
From All accredited Conformity to specification (or Mill certificate for metals test report for other, if
providers and applicable)
manufactures

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Assure that PMA mark is available material and/or on the packaging. The batch
number information shall also available. If any doubt exists, material must be
analyzed to prove conformance to specification.
Notes:
1. All material shall be completed with original certificate or true copy if from
split lot and applicable documentation
2. the material and or its packaging shall be marked with the specification and
where appropriate the batch number
2.2.3 Inspection Procedure
2.2.3.1 Receiving inspection For Components / Materials/ Standard Parts received from external
sources:
The procedures for acceptance of components, standard parts and materials have the objective of
ensuring that the components, standard parts and materials are in satisfactory condition and meet
the GMF requirements. These procedures are based upon incoming inspections.
The Material receiving Inspection function will perform:

1. physical inspection of components, standard parts and/or materials;
a. verify the general condition of components and their packaging in relation to damages that
could affect the integrity of the components;
b. verify that the shelf life of the component has not expired;
c. verify that items are received in the appropriate package in respect of the type of
component: e.g. correct ATA 300 or electrostatic sensitive devices packaging, when
necessary;
d. verify that the component has all plugs and caps appropriately installed to prevent damage
or internal contamination. Care is taken when tape is used to cover electrical connections or
fluid fittings/openings because adhesive residues can insulate electrical connections and
contaminate hydraulic or fuel units.
e. Materials/standard parts received in batches and related traceability (e.g. split of batches):
Items (fasteners, etc.) purchased in batches are supplied in a package. The packaging shall
state the applicable specification/standard, part number, batch number and the quantity of
the items. The documentation accompanying the material shall contain the applicable
specification/standard, part number, batch number, supplied quantity, and the
manufacturing sources. If the material is acquired from different batches, acceptance
documentation for each batch is provided.
2. Review of accompanying documentation and data regarding:
a. Compliance with order / condition
b. Conformity with company requirements (e.g. type of release requested, Sources)
3. Put Identification of parts/material after receiving inspection and ensure that all material
entering the stock will have a true copy certificate attached traceable to the received certificates
and traceable to the purchase order. The traceability of component, materials / standard parts
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received in batches will be maintained using GMF computerization and transfer order as per QP
202-01.
4. Ensure that standard parts, materials and components meet the Purchase Order requirements
and have the appropriate certificates as mentioned in Section 2.2.2 of this manual. Eligibility for
installation on the appropriate registered aircraft will be determined based on the requirements
mentioned on Section 2.2.4 of this manual and QP 202-01.
Receiving Inspection Record

Original certificates or airworthiness approval tags will be kept in the Technical Documentation unit
and the certified true copies will be attached to the component/parts.
For the components/parts supplied by customer, the material receiving inspector will keep the
copy of the airworthiness approval tag and the original certificate will remain attached on the
components/parts.
Quarantine Procedure
The discrepant material or material which cannot be evaluated will be tagged with a Form No.
GMF/Q-018 and will be held in quarantine (hold area) until final disposition as per QP 202-01.
Material will be stored at the correct temperatures while in quarantine area. The appropriate
function (as mentioned in QP 202-01); will take the appropriate corrective actions for the disposition
of such materials.
Modification Standard and AD Compliance
The Material Inspection function must ensure that the component/part meets the approved
data/standard, such as the required design, AD compliance and modification standard as refer to
purchase order. This may be accomplished by reference to the manufacturer's parts catalogue or
other approved data (i.e. Service Bulletin).
Identification of Storage Limitation

Shelf life material will be checked against their specifications. The receiving inspector will identify
the shelf life and storage conditions of such material based on material document. Such
information will be indicated on computerized material data and will come to the attention of the
store managers.
Components received in AOG

Components received for AOG maintenance shall be immediately inspected in the same day by
receiving inspector. When situation is not possible for receiving inspector to immediately inspect,
the component will be received in location. The parts should inspect by certifying staff in the
location shall ensure that the documentation and physical condition of the part is in compliance
condition. Receiving inspection shall immediately perform appropriate action to ensure the
required documentations are recorded.
2.2.3.2 Receiving inspection of components from internal sources (e.g. transfer between stores,
from the workshops to line maintenance and base maintenance site (including outstation):
All aircraft parts/components received and/or transferred between stores or from internal
workshop to stores shall be conform to the company and order requirement, such as:

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1. For transfer from workshop, the maintenance record is kept in the Technical Documentation
unit;
2. All Parts/components shall be accompanied with proper documentation (original certificate
or true copy if from split lot and applicable documentation);
3. The component received from internal source shall meet the order requirement and
condition;
4. Follow the Quarantine procedure as mentioned in section 2.2.3.1
All received Parts/components found do not comply with requirement will be segregated
and make notification to responsible unit for further action refer to section 2.9.1
5. Control of store life limit shall be made refer to section 2.3
6. Internal fabrication parts shall be controlled and conform as per Section 2.9.2.
7. All Components removed serviceable from aircraft either intended to be reinstalled or
restored shall be controlled refer to Section 2.16.2
2.2.3.3 Procedure of treatment of a suspected unapproved part

Parts and components will be checked for being suspected unapproved parts, identified and
recorded as per QP 202-01 and the requirements of the DGCA. When suspected unapproved parts
or components are discovered, GMF shall be initiated and reported to the DGCA using form DGCA
21-35
DGCA Form 21-35: to report suspected unapproved part to DGCA Indonesia
2.2.4 Installation of components/standard parts/materials
Procedure for verification prior to installation of components/standard parts/materials

Components, standard parts and materials shall only be fitted when specified in the applicable
maintenance data. This could include parts catalogue (IPC), service bulletins (SB), aircraft
maintenance manual (AMM), etc. The installation of a component, standard part and material can
only done after checking the applicable of the maintenance data.
This check is to ensure that the part number, modification status, and limitations of the component,
standard part or material are the ones specified in the applicable maintenance data of the particular
aircraft or component (i.e. IPC, SB, AMM, CMM, etc.) where the component, standard part or material
is going to be installed. This check is performed before installation:
a. verification the applicable maintenance data specifies the particular component, standard
part or material;
b. verification of satisfactory condition and appropriate document for installation;
Ensure that the part and components including their documentation received such as
forms, tags and labels is eligible for installation to the DGCA released aircraft.
For Component with Airworthiness Release Certificate other than DAAO / DGCA form 21-
18, verification that, a component is eligible to be fitted when different modification
and/or airworthiness directive configuration may be applicable;
c. The DAAO / DGCA form 21-18, identifies the eligibility and status of an aircraft component.
Block 13 "Remarks" on the DAAO / DGCA form 21-18, in some cases contains vital
airworthiness related information, which may need appropriate and necessary actions

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d. verification prior to installation of standard parts on an aircraft or component (e.g.

traceability, applicable standard as per maintenance data requirement)
e. verification prior to use any raw or consumable material on an aircraft or component (e.g.
due dates, applicable specification as per maintenance data requirement)
The user identify the shelf life material based on material document such information will
be indicated on the label and/or computerized material data. Users who use chemicals and
shelf life material, shall ensure the due date of such material is within the shelf life.
The user will ensure that the appropriate identification are attached with the parts before they are
used.
To ensure that the component is in satisfactory condition and has been appropriately released to
service, this shall be accomplished:
1. Refer to the manufacturer's parts catalogue or other approved data (i.e. Service Bulletin).
2. Ensure the compliance with applicable airworthiness directives and the status of any life
limited parts fitted to the aircraft component

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2.4 ACCEPTANCE OF TOOLS AND EQUIPMENT

(Ref: CASR-145.51, 103, 109, 211)
2.4.1 Incoming Inspection & Registration of Tools and Equipment
All incoming tools and equipment will be inspected at the receiving inspection area if their size
permits or at the place of use. All appropriate documentation must be furnished with the
equipment. All tools and equipment need inspection measuring & test equipment will be sent to
calibration shop. The calibration laboratory will assign a registration number and will calibrate it as
QP 205-01.
2.4.2 Renting of Tools and Equipment
The responsible Managers may rent tools and equipment, which are rarely required and/or has
been ordered, but pending delivery and the following requirements are met:
a) The rented equipment is the same as required by the aircraft and/or aircraft component
manufacturer;
b) The equipment will be available at PT Garuda Maintenance Aero Asia Tbk as long as it is
required;
c) The equipment has been loaned by a recognized source and it is supplied with its applicable
documentation;
d) Incoming and administrative inspection are performed;
e) A special inventory number is provided and for measurement equipment registration number
is put onto the calibration list;
f) The equipment is periodically calibrated as per established intervals and or its maintenance
and preventive maintenance is arranged;
g) The equipment is appropriately calibrated to standards traceable to National/International
standards acceptable to the Authority;
h) Place a label indicating that the equipment is loaned and where it is loaned from;
2.4.3 Determination of Equivalent Equipment
If a tool or equipment required for aircraft and/or aircraft components maintenance is not specified
in manufacturers' maintenance manuals, engineering function and/or certifying staff and quality
personnel will determine what tool will be used in accordance with standard practices and general
maintenance on aircraft practices.
If the manufacturer maintenance manual specifies a tool/equipment or equivalent required for

maintenance the following will be performed:
a) Determination by engineering function in each department after analyzing and comparing

parameters and specifications of the precision of the equipment that are important for the
maintenance process for which tools and equipment are needed;

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b) In case there is sufficient information for the determination process, the determination takes
place by the tooling & equipment engineer and information will be recorded on files;
c) In case there is no sufficient information, information must be supplied by the company, which
issued the manual with a written no technical objection for using equivalent tools or
equipment.
If the manufacturer maintenance manual specifies a tool/equipment but NO equivalent is specified

the following will be performed:
a) Determination by engineering function in each department after analyzing and comparing

parameters and specifications of the precision of the equipment that are important for the
maintenance process for which tools and equipment are needed;
b) Determination only takes place after written acceptance (or approval) from the company, which
issued the manual, or from a DER or from NAA.
It is important to demonstrate the effectiveness of the equivalent by developing Job Card or PD

sheet and having the mechanics demonstrate the performance of the maintenance using the
equivalent equipment. The Quality Control personnel must approve that equipment after
successful demonstration. See AMO Manual Section 2.8 for modifying maintenance instructions.
Reference procedure
QP 204-01 Control and acceptance of tools and equipment
2.4.4 Control of Scrapped Tools and Equipment
All workstations managers concern unit are responsible to identify with condemn tags for tools and
equipment that definitively scrapped and placed in segregate and secure area
The following will be performed by the unit concern:
Make a list of scrap tools and Equipment. Include the key number or registration number, name,
part number, serial number (if any) and quantity. The list must be as detailed as possible. The
scrapped parts should have the Condemned tag Form No.: GMF/Q-013 attached. Move the
scrapped tools and equipment to the scrap area and keep the scrap record for two years
2.4.5 Destruction of the Scrapped Tools & Equipment
The Facility Maintenance Function is responsible for their storage and mutilation as appropriate.
This function will list all mutilated tools and equipment and will arrange for the further disposal to
mutilation area. The Senior Manager of the Facility Maintenance Function will perform the
following:

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• Make a list of scrap tools and equipment, which are to be mutilated. Include in the list the
key number/registration number, the part name, part number, serial number (if any) and
quantity. The list must be as detail as possible.
• Call the Quality Assurance & Safety to be present during the mutilation.
• Under supervision of the Quality Assurance & Safety, mutilate all the collected scraps as
listed.
• After mutilation, the Quality Assurance & Safety will sign the appropriate forms of the list of
mutilated parts that the parts have been mutilated.
A Quality Assurance & Safety auditor will witness the mutilation of tools and equipment will sign
the appropriate forms and will keep records for two years. He/She will ensure that in any case all
tools and equipment have been mutilated
2.4.6 Scrapped Tools and Equipment Mutilation
The Scrapped Tools and Equipment shall be processes by the facility maintenance function and
witnesses by Quality Assurance & Safety Auditor for mutilate in the mutilation area, and shall be
recorded in the form GMF/Q-223. The Senior Manager of Facility Maintenance Function or his
delegate and the Quality Assurance & Safety auditor must put their signatures and the date on the
form.
After the mutilation those mutilated parts, material, tools should be place in the mutilated area for
disposal.

AMO MANAUAL
2.5 CALIBRATION OF TOOLS AND EQUIPMENT

(Ref: CASR-145.51, 103, 109 & 211(c) 1 (viii))
2.5.1 Calibration - General
The Calibration Laboratory function will control, calibrate and maintain IMTE used to demonstrate
the conformance of product to the specified requirements. IMTE will be calibrated in a manner,
which ensures that the measurement uncertainty is known and is consistent with the required
measurement capability.
The IMTE will be calibrated at calibration intervals and on the basis of stability, purpose and
degree of usage but not exceeding one year unless the equipment’s manufacturer allows.
Calibration intervals will be kept on equipment list database and Calibration Record Card.
All reference standards used will be traceable to a standard provided by the equipment
manufacturer or National/International standards acceptable to the Authority.
Calibrations will be done in a controlled environment meeting the required standards. When the
controlled environment departs from the standards, the calibration processes will be stopped
until the conditions re-established.
The Calibration Laboratory Function will refer to ISO 10012 and ISO 17025 requirements for the
calibration of IMTE.
The calibration will be performed in accordance with the QP 205-01 (Calibration of Inspection
Measuring and Test Equipment) requirements.
Automatic Test Equipment (ATE) Calibration and Control
Where product acceptance test software or comparative references such as test hardware are
used as suitable forms of inspection, they will be checked and periodically calibrated as required
by ATE manufacturers. The ATE shall be evaluated by self-test program at a frequency required by
the ATE manufacturers for the purpose of verifying the accuracy and serviceability. See QP 209-13:
Avionics Maintenance Process Control

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2.5.2 Evaluation and Selection of Calibration Sources

The calibration of reference standards shall be performed by the approved calibration sources
traceable either directly or via a letter of equivalency, to the National Institute of Standards and
Technology (USA) or to a standard provided by the equipment manufacturer or National or
international standard acceptable to the Authority. The Quality Assurance & Safety will evaluate
the calibration sources as per Section 2.1 of this manual.

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2.6 USE OF TOOLING AND EQUIPMENT BY STAFF

(Ref: CASR-145.51, 103, 109, 211 (c)1(viii))
2.6.1 Selection, Provision & Use of Tools & Equipment
The Vice Presidents and Senior Managers are responsible for the proper selection and provision of
tooling and equipment. The tools and equipment will be selected based on aircraft & aircraft
components manufacturer’s instructions when applicable and general maintenance requirements
or standard industry if no special tools and equipment is given. Equipment maintenance &
operating instructions will be requested as necessary when purchasing the equipment.
All Managers will ensure that all required tools and equipment are available to perform
maintenance as specified in maintenance data.
2.6.1.1 Selecting the Appropriate Inspection & Test Equipment
The responsible Managers and maintenance personnel will ensure that each tool and equipment,
in order to be acceptable for use, will meet the following conditions:
a) An registration/inventory number assigned, preferably engraved on the tool/equipment;

b) Technical information (manuals, specifications, procedures, drawings, etc) necessary for the
usage, maintenance and calibration readily available for performing the work;
c) Properly calibrated and in good condition;
d) Operating instruction when necessary;
e) To be the exact tool/equipment required by the aircraft & aircraft component manufacturers
unless an equivalency has been established as per Section 2.4.3;
f) Determine the measurements to be made and the accuracy required and select the calibrated
tool/equipment that is capable of the necessary precision and accuracy;
g) When precision measurements and tests are performed, they will ensure that the
environmental conditions are suitable for such measurements and/or inspection and tests as
required by Maintenance data.
h) Daily or before use maintenance routine check is performed as required by the equipment’s
instruction
2.6.1.2 Handing Over Tools and Equipment to Maintenance Personnel
The storekeeper and/or responsible manager will keep a current register of tools handed over to
maintenance personnel.
The register will include:
a) Name of personnel who picked up the tools from the store;
b) Tool identification/register number;
c) Quantity;
d) Date out and date in and time.
e) Work instruction reference number
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The above information will be kept in database for two years.

Reference:
QP 204-01 Control and acceptance of tools and equipment
2.6.2 Calibration Control of Inspection, Measuring and Test Equipment by Users and
Storekeepers
The Calibration Laboratory Manager will review the IMTE calibration status log and give a list of
IMTE which will require calibration to the production managers not less than fifteen days before
the equipment mentioned on the list are due.
The responsible managers will select those items requiring calibration and send for calibration
using Form No.: GMF/Q-085.
When the IMTE is proved that calibration is not required, Form No.: GMF/Q-086 shall be used.
Where test software or comparative references such as test hardware are used for product
acceptance, they will be checked to prove that they are capable of verifying the acceptability of
product, prior to release.
Any IMTE found without a current calibration label attached, or the due date is not visible, or with
an expired due date, or there is any suspicious about its precision, accuracy or its calibration status
shall be returned for re-calibration using Form No.: GMF/Q-085.
Loan tools must be inspected prior to use to ensure there is free from defect, complete and have
the current calibration status.
All IMTE are to be used, handled, transported and stored in a manner, which shall not adversely
affect their condition and serviceability. When not in use, all IMTE will be adequately protected from
collision, environmental contamination (dust, rust, and corrosion) and stored in a safe and properly
located area.

AMO MANUAL
2.7 CLEANLINESS STANDARDS OF MAINTENANCE FACILITIES

(Ref: CASR-145.103, 209)
2.7.1 Cleanliness Standards & House Keeping of Maintenance Facilities
All Senior Managers will develop a plan for the periodic cleaning of the facility and they will make
aware to personnel the importance of the facility cleaning, maintenance and safety. Subcontracted
cleaning activities will subject to periodic controls by the Senior Managers who they remain
responsible for ensuring the cleaning standards are met.
Each employee must keep his work-area clean, according to the developed plans. The periodic
cleaning plans and inspections will ensure that the following requirements are met:
a) Maintenance areas shall be free from foreign object damage and foreign object debris that not
related to maintenance task
b) Dust and any other airborne contamination is kept to a minimum and is not permitted to reach
a level where visible surface contamination is evident;
c) Where maintenance is performed, the working environment should be such that the particular
maintenance or inspection task can be carried out without undue distraction. When the
working environment deteriorates to an unacceptable level in respect of temperature,
moisture, wind, light, dust/other airborne contamination, the maintenance will be suspended
until satisfactory conditions are re-established;
d) For both base and line maintenance where dust/other airborne contamination results in visible
surface contamination, all susceptible systems should be sealed until acceptable conditions are
re-established;
e) Temperatures will be maintained in an acceptable condition. Where the manufacturer specifies
maintenance to be performed under specific temperature and environmental conditions (if
any) such conditions must be established;
f) The lighting will be such as to ensure each inspection and maintenance task can be carried out;
g) Noise levels will not be permitted to rise to the point of distracting personnel from carrying out
inspection tasks. Where it is impractical to control the noise source, such personnel should be
provided with the necessary personal equipment;
h) Segregation and storage of parts and material as per their inspection status;
i) The handling of scrapped parts and material as per section 2.19.3 of this manual.
2.7.1.1 Requirements for the Emergency Shop
a) The floor will be carpeted and shall be kept thoroughly clean.

b) The personnel should wear shoe protection (packing socks).
c) The work and storage area shall be free of direct sunlight, sharp object and free of corrosive
fumes and or other harmful contamination.

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2.7.1.2 Requirements for Battery Shop
a) Separate facilities are used for nickel-cadmium and lead-acid batteries charging. Ventilation
arrangements are such that no cross contamination can occur.
b) Rooms used for purpose of charging batteries should be well lit and cool and should have a
good ventilation system. The floor surface is made of a material, which is impervious to acid
and alkali, has no-slips qualities and is quick drying and able to wash down easily.
2.7.1.3 Special conditions for X-Ray
a) Specific environmentally conditions such as temperature, illumination and nuclear radiation

will be measured and controlled.
b) During radiographic testing on aircraft, appropriate measures are taken to prevent personnel
from being exposed to excessive nuclear radiation.
2.7.1.4 Painting of Aircraft
Aircrafts are painted in the Hangar 1, Hangar 3 and Hangar Painting.
a) Generally, during the aircraft painting process, standard practices including safety aspect for
personnel should be followed.
b) For aircraft painted in the Hangar 1 and Hangar 3, precautions must be taken to avoid the
contamination of adjoining aircraft. To avoid contamination due to over-sprays, all
aircraft/aircraft components/ tooling/ material located within a radius of 20 meters from the
aircraft to be painted will be covered with a plastic sheet.
c) Personnel will wear appropriate personnel protective equipment.
The detail procedure for Aircraft Painting as indicated in QP 209-15 Aircraft Painting Process.
2.7.1.5 Fire Protection System
The Facility Maintenance function will establish, maintain and operate as necessary the fire
protection system. Preventive maintenance will be performed for all fire extinguishers (portable
and stationary) and periodic operational tests will be performed as required by the National
Standards.
Trained personnel will be assigned as fire fighters and an alert system will be established. A system
to assure the prompt notification of fire fighters will be in place and will be validated from time to
time to ensure effectiveness when needed. A validation schedule will be in place.
2.7.1.6 Maintenance And Preventive Maintenance of Housing And Facilities
The Facility Maintenance function will establish document and maintain procedures to ensure that
the facility is properly maintained all the times.

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Maintenance and preventive maintenance instructions will be developed together with

maintenance schedules as required by each plant equipment manufacturer and standard industry
practices. The procedure will include the prompt notification of the Facility Maintenance function
by the users to rectify defects.
2.7.2 Electronic Equipment Handling and Storage Requirements
a) Any component containing electronic devices such as diodes, transistors, or integrated

circuits will be protected from electro-static discharge.
b) Technicians are reminded that electrostatic sensitive devises can be destroyed by only
momentary contact with any non-conducting or ungrounded object and that the damage is
inflicted at moment of contact.
c) The following general handling rules must be followed:
1. Avoid having non-conductive items such as trays, bags, packaging material, drawings,
or personal effects that are not essential for the work at hand within the immediate area
of the component;
2. Use appropriate personal protection equipment such as gloves or finger protection or

others when handling Electro-Static Sensitive Devices;
3. Prior to removing any component from aircraft, the technician or engineer should
aware of the Handling Precautions for Electrostatic Discharge Sensitive Devices;
4. Prior to removing any component from a conductive package, the technician should
first touch the package. This also applies to re-packing the device. Care should also be
taken to ensure that the electrical terminals on the device do not come in contact with
any plastic or paper outer containers;
5. If it is necessary to place an electronic component on a conductive workbench without

a protective cover on its terminals, it should always be done with the terminals in
contact with the conductive surface;

AMO MANUAL
2.7.3 Temperature Monitoring and Control
In addition to the cleaning standards specified on previous chapters, the following facilities (other
than clean rooms) will require the temperature to be monitored and controlled to the standards
indicated below:
a) Coordinate Measuring Machines (CMM) at engine shop. Standard temperature;

b) Storerooms for parts and components. Standard temperature;
c) Temporary storage for parts and components. Standard temperature;
d) Storerooms for shelf life material, chemicals, including flammable material. As required by
manufacturer's specifications. Flammable material must be stored separate from other
material;
e) Fuel controls and bearings maintenance shops. Standard temperature and other
environmental standards as described by Component Maintenance Manual;
f) Avionics shop (other than clean rooms). As required by the maintenance data for each
component maintenance;
g) Any other shop which a maintenance activity requires special temperature conditions to be
met as required by the manufacturer's maintenance data.
h) For composite shop temperature and monitoring see QP 209-02.
2.7.4 Requirements for Environmentally Controlled Facilities - Clean Rooms
For the purpose of achieving a necessary level of quality, certain maintenance functions must be
performed in facilities where the environment is rigidly controlled in terms of temperature,
humidity and cleanliness. An environmentally controlled facility or a clean room is a shop where
the temperature, humidity, pressure and dust must be controlled. The following shops are
environmentally controlled:
1. Instrument shop;
2. Gyro shop;
3. Composites shop;
4. Calibration shop;
5. Any other facility where a maintenance task requires specific environmental conditions such
as clean room as instructed in the manufacturer's maintenance data.
NOTE:
The production engineering for each unit is responsible for evaluating maintenance data
requirements and determining the appropriate environmentally controlled conditions for the
specific maintenance tasks.

AMO MANUAL
2.7.4.1 Requirements for the Instruments & Gyro room
The following requirements will apply for the instrument shop:
a) The temperature is to be monitored and kept between 21.1 C and 26.7 C.
b) The relative humidity is to be monitored and should not exceed a maximum of 50 %. The air
is to be filtered and a positive pressure is to be kept inside the work area.
c) The particles of dust allowed should contain no more than 20,000 particles per cubic foot with
maximum average particle size not exceeding 5 microns.
d) A Positive pressure be maintained in the contamination-controlled area
e) Personnel shall wear protective clothing with negligible electrostatic generation.
f) A lighting of minimum 500 foot-candles shall be provided.
g) A maintenance program for the air-conditioning shall be established and implemented.
h) Eating and smoking are forbidden in the Instrument room
2.7.4.2 Requirements for the Composite Shop
The personnel shall wear adapted and protective clothing. Coveralls and gloves (cotton) are
available. Work-clothes should be changed and laundered at least every week or when
contaminated.
The following will apply:
a) A lay-up/clean-room will be separated and isolated.

b) The particles of dust allowed shall be at least the same as for a controlled area. (< 300.000
particles/cubic foot of 0.5 microns and < 700-particles/cubic foot of 5 microns).
c) The following items are required for the lay-up area:
1. The temperature is to be monitored between 18 °C and 24 °C.

2. The relative humidity is to be monitored and kept between 35 % and 65 %.
3. The air shall be filtered and shall provide a slight positive over-pressure.
4. Sufficient lighting with a minimum of 500 Lux shall be maintained recessed lights will
be installed.
5. Sealed floor, no ledges etc.
6. All utilities are available such as electrical power, dry compressed air, vacuum outlets,
etc.
2.7.4.3 Requirements for Calibration Lab:
As indicated in specific Calibration of Inspection Measuring and Test Equipment procedure, QP 205-
01

AMO MANUAL
2.7.4.4 Requirement for Test Cell Facility:
As indicated in specific Test Cell Facility Operating Manual (DQ-025).

AMO MANUAL
2.8 MAINTENANCE INSTRUCTIONS AND RELATIONSHIP TO AIRCRAFT / AIRCRAFT COMPONENT

MANUFACTURER'S INSTRUCTIONS, INCLUDING UPDATING AND AVAILABILITY TO STAFF
(Ref: CASR-145.51, 109(d), 211 (c) 3)
2.8.1 External Origin Documents & Maintenance Data Use & Control
All maintenance functions are responsible shall always using the current maintenance data in
accordance with the maintenance performed. The maintenance data is supplied/provide by
technical publication and/or Engineering function.
The engineering function is responsible to order the appropriate maintenance data (if not supplied
by the operator) in order to write the maintenance instruction / maintenance task and to distribute
such work instruction to the maintenance personnel.
The Technical Publication is responsible to order from the data provider, receive and register the
external origin maintenance data and any subsequent revisions. The data required will be ordered
on an on-going basis to ensure that always the current revision and update service from the data
provider is in place including supporting evidence. Contracts or agreement with the data provider
must be available as evidence that the maintenance data will be updated in the future.
The Technical Publication will keep the master documents and will establish the document control
and distribution system as required by QP 208-01. Distribution of maintenance data can be either
in electronic or CD rom format.
The Technical Publication will destroy obsolete documents, unless for historical purposes, which
will be identified as such and put separately.
2.8.1.1 Maintenance Data Revision and Distribution by Technical Publication
The Technical Publication will monitor the amendment status of all documents. To ensure that all
amendments will be well received, Technical Publication will be a subscriber to any document
amendment scheme. Special attention should be given to Type Certificate related data such as
certification life limited parts, airworthiness limitations and Airworthiness Limitation Items (ALI) etc.
Current manufacturer indexes will be maintained to identify the current revision of external origin
data and the current documents will be distributed to the users as applicable.
When the maintenance data is distributed electronically via the network, the Technical Publication
will ensure that a backup system will be readily available for use in case of shutdowns or
malfunctions.
2.8.1.2 Maintenance Data Availability
All Senior Managers and Managers are responsible to make available to personnel current
maintenance data as required to ensure the proper functioning of the operations. Data being made
AMO MANUAL
available to personnel means that the data shall be available in close proximity to the aircraft,
engine or aircraft component being maintained for maintenance reference.
Where computer systems or other electronic media are used, the number of computer terminals
should be sufficient in relation to the size of the work program to enable easy access via
https://etechpub.gmf-aeroasia.co.id/ , https://gmfaeroasia365.sharepoint.com/ and unless the
computer system can produce paper copies.
Engineering function will have access and use the following minimum current maintenance data:
▪ All maintenance related CASR/NAA Regulation and associated Advisory Circulars;
▪ All applicable national maintenance requirements, service bulletins and notices;
▪ DGCA airworthiness directives plus any national airworthiness directive required as per
Authority of aircraft registration plus any non-national airworthiness directive
The Aircraft Maintenance (Base and Line) should have and use the following maintenance data as
appropriate:
▪ The appropriate sections of the current operator's aircraft maintenance program;
▪ The current: aircraft maintenance manual, structure repair manual, supplementary structural
inspection Document, corrosion control document, service bulletins, service letters, service
Instructions, modification leaflets, NDI manual, illustrated parts catalogue, trouble shoot
manual, wiring diagram manual, operator technical procedure, etc.;
▪ Type certificate data sheet and any other specific document issued by the type certificate or
supplementary type certificate holder as maintenance data,
The Engine/APU should have and use the following maintenance data where published:
▪ The current: appropriate sections of the engine/APU maintenance manual, aircraft
maintenance manual, standard practices manual;
▪ Service bulletins, service letters, NDI manual, parts catalogue;
▪ Type certificate data sheet and any other specific document issued by the type certificate
holder as maintenance data.
The component workshops should hold the following maintenance data where published:
▪ The appropriate sections of the vendor maintenance manual, standard practices manual,
repair manual and Overhaul manual;
▪ Service bulletins and service letters plus any document issued by the type certificate holder
as maintenance data on whose product the component may be fitted when applicable.
The workstations with specialized services should hold following where published in respect of the
particular specialized service(s):
▪ Specialized services process specifications;
▪ Standards and specifications applicable to each specialized services as required by the
manufacturer and/or aviation authorities;
The Calibration shop should hold the following maintenance data where published:
▪ Standards and specifications applicable to each calibration as required by the manufacturer
and/or calibration certification body;
AMO MANUAL
The Laboratory should have the following standard & specification where published:
▪ Standard and specification applicable such as ASTM, AWS, etc other than maintenance data
published by OEM.
2.8.1.3 Maintenance Data Revision Control and Distribution
Technical publication services are responsible for maintenance data subsequent amendments
control and distribution. Engineering function will review maintenance data, amendments and
incorporating the revisions into the maintenance instructions, engineering function will distribute
the maintenance instruction to the related maintenance function.
A document control system will be in place by Engineering Services, which identifying the locations
where the documents are distributed and their current revision status. They will be responsible to
control and monitor the revisions of the data, which is available to maintenance personnel.
The engineering function and the maintenance personnel only use maintenance data that
provided by Technical Publication Services through https://etechpub.gmf-aeroasia.co.id/, and for
maintenance data provide by customer can be access through
https://gmfaeroasia365.sharepoint.com/ sharing data. Temporary revisions shall be considered as
normal technical data.
2.8.1.4 Distribution and Control of Operator / Customer’s Maintenance Data
This data will be delivered from operator or customer to the responsible engineering function on
each workstations or line maintenance managers where the work is to be performed. For the
operators / customer’s, which have full maintenance contract, delivery and registry of the data must
be performed by Technical Publication Services.
The engineering function on each workstation or line maintenance managers or technical

publication services manager are responsible to ensure that the operator's data is in current
condition having supporting evidence in place. Evidence can be established by:
▪ Having a written statement from the operator/customer that all such maintenance data is up
to date; or,
▪ Ensuring that the work order specifies the amendment status of the maintenance data to be
used; or,
▪ Ensuring that the engineer can show it is on the operator/customer maintenance data
amendment list.
2.8.1.5 Use of Document & Data in Foreign Languages
GMF will use English for the performance of maintenance. When GMF receives maintenance data
published in other than English language, the document will be translated into English. All
Maintenance records given to the customer will be in English.
References:
QP 208-01 (Document and Data Control)
AMO MANUAL
2.8.2 Quality System Documentation Structure

(Ref: CASR-145.209 & 211)
2.8.2.1 General
PT Garuda Maintenance Facility Aero Asia Tbk will establish and maintain a documented quality
system as a means of quality assurance that the articles being maintained conform to specified
quality requirements. The primary objective of the quality system is to enable GMF to ensure that it
can deliver a safe product and that it remains in compliance with the Authority requirements. It will
include:
▪ The preparation of quality management system procedures; and,

▪ Its effective maintenance and improvement through independent audits and a management
control follow up system.
The quality system procedures will be developed by all responsible functions at GMF They will cover
all aspects of carrying out the maintenance activities and they will lay down the standards on which
GMF intends to work to meet the Authority regulations and describe how GMF will achieve its
policies and objectives.
The responsibility for integrating the quality related activities to all functions and monitoring
compliance with the quality system requirements will be on the Quality Assurance & Safety. The
Quality Assurance & Safety will identify and report operating quality deficiencies to the Accountable
Manager and will measure the effectiveness of the quality system. Below is the structure of the
quality system documentation.
2.8.2.2 Description of the Quality Management System Documentation Structure
The AMO Manual contains a summary of the relevant procedures with respect to the Authority
regulations/requirements. The AMO Manual is the interface between the above-mentioned
regulations/requirements and the documented quality management system of PT Garuda
Maintenance Facility Aero Asia Tbk
The GMF Quality Management System consists of the AMO Manual and detail procedures laid down
as Quality Procedures (QP) and Work Instructions (WI).
The Quality Procedures describe interdepartmental quality related activities issued by the
Department managers, controlled by every responsible department and accepted by VP of Quality
Assurance & Safety. The QP’s detailing how the AMO Manual implemented and responsibility of
every department in PT Garuda Maintenance Facility Aero Asia Tbk
The Work Instructions are developed, approved and controlled by the Departments and
predominately describes administrative departmental procedures and these procedures concurred
by VP Quality Assurance & Safety. The Quality Assurance & Safety ensures through auditing that the
WI's do not violate any requirements set forth by the AMO Manual and the QP’s. And the NDT
Procedures considered as the same level as Work Instructions.

AMO MANUAL
The maintenance instructions including forms as appropriate describe the specific item work that
need to be done, by tailoring the customer’s and manufacturer’s quality requirements into the
specific maintenance tasks and recording those maintenance requirements.
PT Garuda Maintenance Facility Aero Asia Tbk Quality System Documentation structure
AMO Manual
(SEE Section 1.11)
QUALITY PROCEDURES
(SEE Section 2.8.3)
WORK INSTRUCTIONS
Departmental Procedures & NDT Procedures
MAINTENANCE INSTRUCTIONS
Job Cards, PD Sheets, MDR, Records, Engineering
Instruction
(AMO Manual 2.8 & 5.8)

AMO MANUAL
2.8.3 Issue/Revision & Control of Quality Procedures, Work Instruction & Associate Forms Related
with the Approval
The Quality Procedures (QP), Work Instruction (WI) and the associated forms are issued and revised
by the responsible originator Senior Managers. They are the owners of the Quality Procedures and
they remain responsible to any changes and all related departmental responsible to full
implementation. The VP for Quality Assurance & Safety accepted all Quality Procedures by signing
the Procedures Issue Revision Status Log and the List of Effective Pages.
The originator of the QP & WI is responsible - prior to each QP & WI approval by him/her and prior
to submitting the QP & WI for acceptance for any initial or subsequent issue/revision - to:
a) Encouraging the management and maintenance personnel to submit proposed revisions to
the QP & WI using the “issue revision request” form GMF/Q-035.
b) Reviewing or revise the quality procedures with other responsible related functions if any
changes related to business process or management policy.
c) Incorporating all proposed changes into a final draft form and submitting to Quality
Assurance & Safety together with the ''Issue Revision Request''.
The Quality Assurance & Safety, when receives from the originator the draft of proposed initial or
amended QP & WI together with the appropriate forms mentioned in (c) above, will ensure the
changes do not violate the regulations and this manual requirements, comments as necessary and
will accept or reject the amendments or the new QP & WI.
2.8.3.1 Control of Issue/Revision
The Procedures Issue Revision status Log and the List of Effective Pages will be available for each
QP so it can be checked and kept current. A vertical Line in the left margin of each revised paragraph
will be added to indicate the current revision. When a revision takes place in any page of the QP,
the revised page will be marked by a sequence number '1' as a first revision. If a second revision in
the same page or different page takes place, it will be marked as a sequence number '2'.
When the revisions affect more than 50% of its content, the QP or WI may be reissued. When an
issue takes place, the revision number will start from zero and a next issue letter will be assigned
(from A to B for example). Issues are sequenced in letters and revisions in numbers.
The Quality Assurance & Safety will have those revisions finds necessary produced in a final form
and accepted by the VP of Quality Assurance & Safety. Upon accepted by VP of Quality Assurance &
Safety, the revised copies will be distributed to each manual holder per Section 0.4 (applicable for
QP)
NOTE:
Spelling correction is not considered a revision and will not be handled as such.
The Quality Assurance & Safety will keep a log of canceled Quality Procedures and an issue revision
status log.
The logs will be kept updated and accessible via https://gmfaeroasia365.sharepoint.com/.

AMO MANUAL
2.8.3.2 Quality Procedures, Work Instruction & Associate Forms Revision and Website Security and
Control
The authorized Quality Assurance & Safety personnel will keep the electronic version of the QP
current at all times. Security control using passwords will be applied for the maintenance and
control of the master back up files in database. Authorized personnel will have access and make the
revisions.
The Quality Assurance & Safety must ensure that there is only READ ACCESS to the users and that
the Quality Procedures are located only in the prescribed folders of the website.
Addition instruction for generating and controlling the forms as well as form numbering system,
see Section 5 of this manual. For distribution and control of QP, see section 0.4.3 of this manual
2.8.3.3 Quality Procedures, Work Instruction & Associate Forms Socialization
All Senior Managers are responsible to familiarize their employees with the appropriate content of
the Quality Procedures, Work Instruction & Associate Forms. The Senior Managers must ensure that
each employee understands and follows the Quality Procedures, Work Instruction & Associate
Forms in the area of their responsibility.
All management and maintenance personnel are responsible to become familiar with the contents
of the Quality Procedures, Work Instruction & Associate Forms as applicable. They must fully follow
the contents all the times and they must report any errors, misunderstandings and any problems
regarding the implementation to their superiors and Quality Assurance & Safety for corrections or
further clarification.
2.8.3.4 Communicating Quality Matters with a Quality Bulletin
The VP for Quality Assurance & Safety may issue a Quality Bulletin when he deems necessary in
order to communicate quality and safety related matters, to further clarify procedures and
Authority requirements and to communicate specific customer requirements. The Quality
Assurance & Safety will keep a log of the Quality Bulletins issued and will define the numbering
control system.

AMO MANUAL
2.8.4 Writing Maintenance Instructions

(Ref: CASR-145.109 (d))
Writing Maintenance Instruction - General Requirements

Writing maintenance instructions means to transcribe the operator's Maintenance Program ,
Manufacture Maintenance Planning Data, Engineering Orders, Service Bulletins, Airworthiness
Directives, Required Inspection Items, Instructions taken from maintenance manuals and operator's
specifications into maintenance instructions.
Maintenance instructions mean all those internally produced documents which the planning
engineering and the production engineering/AMEL Holders (for MDR rectification order ) use to
write the maintenance tasks in new paper for each work order in order to guide the maintenance
personnel for the orderly execution of the maintenance and to provide the appropriate records of
the work accomplished.
The way the maintenance documentation will be written must ensure that (without deviating from
the intend of maintenance data), the technicians can have a clear understanding of what and how
they must perform the maintenance, what is the sequence of steps or actions to be taken and also
what recording information is required. The maintenance tasks must be written in a method and
in a language easily understood by them, rather than rephrasing exactly what is stated in
Maintenance Program and other maintenance data. In certain case, both Indonesian and English
language may be necessary.
The following maintenance instructions (forms) will be used to write the maintenance tasks:
▪ Job Card is used for the routine work at base and line maintenance.
▪ PD Sheet for components, structure components and cabin components at workshop.
▪ For Engine & Landing gear shop use Maintenance Job Card for all maintenance instruction.
Maintenance Defect Rectification (MDR) - is used for finding rectification at aircraft
maintenance.
Inspection and test data sheets as applicable for the recording of inspection and test results, and
other maintenance data such as drawings based on SRM references.
Competencies required
Personnel who write maintenance instructions must be able to put into practice the following:
a) Properly interpret the maintenance requirements into maintenance tasks and have an
appreciation that they have no authority to deviate from the approved data. Any deviation
from approved data will invalidate the applicable TC or STC and will result in unapproved
parts or systems. Deviations of original values, materials, processes or text need TC or STC
Holder or Authority approval.
b) They are not allowed to carry out the engineering design of repairs and modifications.
c) All maintenance documents will accurately reflect the current operator's maintenance
program and the contracted work scope and the article's configuration requirements.

AMO MANUAL
2.8.5 Writing Maintenance Instructions - Subscription from Maintenance Data
The Engineering function in each department will take the following steps to develop a customized
work package of maintenance instruction to meet the intended scope of work per operator /
customer's maintenance program. The customized work package will be developed using the
operator / customer's furnished maintenance data or using references given by the operator /
customer's and manufacturer (for aircraft components).
a) Defining operator's or maintenance data and other external origin maintenance data (see
section 2.8) and also defining tooling and equipment requirements.
1. Determine technical standards and procedures required for adequate maintenance of

aircraft in observance of standards defined by the DGCA, Manufacturers and air carriers
and operator / customer's ;
2. Evaluate, judge, confirm and register information such as requirements, standards,

requests, advises, AD, SB, and operator / customer's specifications;
3. Order through technical library the necessary documents based upon the official data
index provided by the manufacturers;
4. Obtain the new documents or revisions from library before being distributed. Evaluate
documents and document changes for validity, analyze the contents and make changes
to the computerized back up files as necessary;
5. Define current maintenance data requirements in terms of equipment, processes, and

controls and take necessary corrective actions;
6. Authorize the new documents or revisions for distribution after being evaluated.
Distribute the documents to the users;
b) Writing the Job Cards, PD Sheets and MDR as follows:
1. Job Cards, PD Sheets, MDR can be developed using two methods:
a. Transcribe accurately all tasks in the approved maintenance data including CDCCL
into Job Cards, PD Sheets or MDR in a way the technician can understand. Refer to
decision-making diagram to determine when a required inspection item is
necessary. (See AMO Manual 2.23). Write the maintenance tasks in the proper
sequence as they are going to be performed;
b. Precise reference to task detailed in approved maintenance data including ATA

section and page(s) number, and figure numbers as appropriate. Ensure that not
even a single page or reference is omitted for the specific task;

AMO MANUAL
2. Enter inspection and checks required together with recording instructions. Prompt the
maintenance personnel to record both qualitative (measurement, limitation, etc.) and
quantitative (ok or not ok) inspection and test results by giving appropriate space and
guidance for recordings. When there is not enough space to record the inspection and
test results on the Job Cards, PD Sheets or MDR, develop appropriate inspection and
test data sheets properly customized for the specific inspection or test. The inspection
and test data sheets must be traceable to the Job Card, PD Sheet, or MDR;
3. Complex maintenance task shall be subdivided into clear stages to ensure a record of
the accomplishment of the complete maintenance task. For the task requiring double
check, it must be clearly described mentioning the correct and clear reference.
4. Use simple, clear and imperative words, when necessary, write the maintenance tasks
in both Indonesian and English language, if necessary;
5. Define required inspections item as given by the operator or as per AMO Manual 2.23.
Refer to decision-making diagram to determine when a required inspection item is
necessary;
6. Write on the Job Card, PD Sheet or MDR, the tools (except tools in the drawer tool) and
equipment to be used (if different but equivalent to those given in the maintenance
approved data);
7. Incorporate Notes, Cautions and Warning thoroughly into the maintenance documents;
8. For Job Card, PD Sheet or MDR involving many units in its activities the process owner
remains responsible, the process owner of Job Card, PD Sheet or MDR is respective
planning engineering. Determine the workstation, skills required from the
technician/engineer to perform specific tasks. For examples: flight control checks,
compass swing, run up, etc, must be performed by technicians/engineer holding
appropriate licenses.
9. Write on the Job Card, PD Sheet or MDR statement of Clear from Foreign Object
Damage (FOD) on every removal and installation task in aircraft maintenance and re-
assembly task in workshop.
NOTE:
See AMO Manual 2.21 for “Security of Computer Generated Job Cards & PD Sheets”.
See AMO Manual 2.13 for “Preparing the work package”.

AMO MANUAL
2.8.6 Writing Engineering Instructions
The Engineering Services may develop engineering instructions to communicate maintenance

requirements as appropriate in cases listed below:
a) When maintenance instructions covered in maintenance data taken from different references
(like manufacturer standard practices, approved methods), they need to be harmonized in a
single document;
b) To amplify or explain approved drawings, specifications, procedures or quality requirements.
All quality requirements addressed in the engineering instructions will be referenced to and be in
compliance with approved maintenance data.
Additional requirements are found in:
QP 213-01 (Developing Engineering Instructions)

AMO MANUAL
2.8.7 Modifying Maintenance Instructions
In cases where the maintenance personnel experience difficulties in performing certain

maintenance tasks or an equivalent tool is to be used, the engineering services may modify the
maintenance documents ONLY IF ALLOWED by the aircraft or aircraft component manufacturer or
respective authority.
Modified maintenance documents should only be used in the following circumstances:
a) Where the TC or STC holders original intent can be carried out in a more practical or more
efficient manner;
b) Where the TC or STC holder’s original intent cannot be achieved by following the
maintenance documents. For example, where a component cannot be replaced following the
original maintenance documents, Inform the author as per AMO Manual 2.27;
c) For the use of alternative tools/equipment.
Important note:
Critical Design Configuration Control Limitations (CDCCL) are airworthiness limitations. Any
modification of maintenance instruction linked to CDCCL constitutes an aircraft modification that
must be approved in accordance with NAA regulation in which the aircraft is registered.
Procedure
The Engineering Services informs the manufacturer for the encountered problem (a), (b) above or
(c) as appropriate per AMO Manual 2.27. When the manufacturer agrees with that change, the
engineering services must give a written statement or additional instructions of how the change
will be done and distribute to planning engineer.
Upon approval by the manufacturer the engineer function in each department will modify the Job
Card, MDR, or PD Sheet to following the instruction given by engineering services.
Prior to distribute to maintenance The QC inspector will review the modified instructions and will
verify if a letter from manufacturer is in place. When satisfied, he/she will allow the practical
demonstration of the process using the modified instructions.
The Quality Control inspector will witness the maintenance process to verify that the proposed
modification of the process results in the same or higher output. When the Quality Control
inspector is satisfied, he and the mechanic will stamp on the modified maintenance instruction.
The modified maintenance documents will remain in the work order file attached with all
supporting reference including manufacturer's letter.
Additionally, the planning engineer will keep a copy of the modified maintenance documents and
all supporting data.

AMO MANUAL
NOTE 1:
When the manufacturer does not agree with proposed changes or the QC/RII inspector is not
satisfied after demonstrating the proposed change in process, the planning engineer WILL NOT
changes the maintenance documents.
NOTE 2:
THE ENGINEERING SERVICES IS NOT ALLOWED TO CARRY OUT THE ENGINEERING DESIGN OF
REPAIRS AND MODIFICATIONS
2.8.8 Assistance On New Non AD Modification Order Performance

Prior to perform of new non AD Modification or Service Bulletin modification, the engineering
function shall brief or train to maintenance personnel and Quality Control who will perform that
modification and involve in first modification performing with production unit and quality control.

AMO MANUAL
2.9 REPAIR PROCEDURE

(Ref: CASR-145.205 & 213)
2.9.1 Control of Non-Conformities & Damage Assessment on Aircraft and Aircraft components
This Section is predominately related with damage assessment and for defining approved repair
solutions when the damage cannot be repaired per available approved maintenance data.
All repairs on aircraft or aircraft components will be accomplished in accordance with approved
maintenance data. The following requirements are covered:
a) Control of non-conformities and damage assessment of Aircraft and Aircraft components;
b) Damage assessment & control of components and parts pending disposition;
c) Fabrication of parts for the repair of operator’s aircraft and aircraft components;
2.9.1.1 Control and Disposition of Non-Conformities on Aircraft
Any aircraft defect or any deviation from TC/STC Holder design found on the aircraft, will be
properly identified with a Finding Inspection tag (form GMF/Q-130), recorded on MDR (form
GMF/Q-003) for further corrective actions as per the requirements of this procedure and QP 209-05.
The Engineering Function on each department will perform a damage assessment to assess if the
defect or deviation can be rectified per available approved current maintenance data. If it can be
rectified per available current approved data, he/she will write the instructions in the MDR (Form
GMF/Q-003).
If the defect cannot be rectified per available approved current maintenance data, the GMF
Engineering Services will seek a repair approval from TC Holder or authority as per AMO Manual
2.15.
2.9.1.2 Control and Disposition of Non-Conformities on Aircraft Component
Any aircraft component / part defect or any deviation found should be recorded on MDR (form
GMF/Q-003) remove from aircraft if necessary, for further corrective actions as per the requirements
of this procedure and QP 209-05 will be repaired or replaced per approved current maintenance
data.
Any component removed due to non-conformities will be tagged with a serviceability tag and will
be sent to temporary storage area and then to shops for repair.

AMO MANUAL
2.9.1.3 Control and Disposition of Non-Conformities of Components in Shops
Non conformance components will be analyzed, rectified and tested. Depending on the degree of
maintenance required based on the inspection or test results, further actions may be required such
as disassembly and detail parts inspection as necessary so that the component to become
airworthy. The disposition may be one of the following:
a) Accept. Accepted components are tagged and routed to accumulation areas waiting
installation to the next higher assembly. For components other than engines, the 'Serviceable
Tag' is used. For engine maintenance (engine components and parts) the GMF/Q-131 ''ready
for assembly item'' tag is used. The serviceable tag will remain in the work order file.
b) Salvageable, categorized salvageable, is the component that has good physical condition,
passed functional shop check and serviceable with airworthiness release certificate it’s
component parts may used to replace defect part in component shop.
c) Repairable, per available maintenance data. For components and parts other than engines,
Repairable components or parts are routed for repair using the following PD Sheets:
▪ Form No. GMF/Q-026 for components,

▪ Form No. GMF/Q-150, for structure components at base maintenance,
▪ Form No. GMF/Q-167 for avionics.
For engine maintenance (engine components and parts), repairable components or parts are
routed for repair using: MDR Form No. GMF/Q-375
d) Scrap. Scrapped components will be identified with a "Condemned Tag". Form No.: GMF/Q-
013. This tag will not remain in file. Traceability of the scrapped components will be
established with the PD sheets traceable to the work order. Scrapped parts are handled as per
section 2.19.3 of this manual.
e) Pending disposition. If during inspection or test an inspection finding leads to a required

repair not covered in the maintenance manuals, the engineering function on each
department will assist the maintenance personnel in defining an approved maintenance data.
In this case the maintenance function and the engineering function on each department will
follow the requirements of Section 2.9. Pending disposition parts or components will be
tagged with the pending disposition tag GMF/Q-074, be referenced on the appropriate
maintenance document and will be positively controlled to preclude its unauthorized use in
production. The component will be moved to the hold area (if the size permits) until
appropriate disposition is accomplished. The control and disposition of non-conforming
components will be done as per AMO Manual Sections 2.9.2 and 2.9.3

AMO MANUAL
2.9.1.4 Classification of major and minor repairs
For aircraft, which are maintained under the CASR-145 regulations, GMF Engineering Services,
Engineering Function will classify a repair as minor or major as per operator's General Maintenance
Manual (GMM) requirements. If no requirements are given in the operator's GMM, the requirements
of CASR Part 43 may be applied.
Should the repair be determined to be a major, an approved repair procedure must be given or a
procedure must be approved by the TC Holder.
When the repair is classified as minor, engineering function on each department will search for a
repair solution through the standard practice’s manuals or other current approved/accepted data.
If engineering function on each department cannot find a repair solution from the above data,
comply with the requirements of the major repair.
NOTE: GMF engineering function on each department is not allowed to perform the design
engineering services for both repairs design and/or STC design.

AMO MANUAL
2.9.2 Damage Assessment and Control of Components & Parts Pending Disposition
Process Flow
START
Non-conformance is
documented
Yes Approved repair No

scheme available?
No Beyond
Economical
Repair
Repair. (Issue Yes

Maintenance Discrepancy Report, Job Card
or PD sheet) Scrap
Hold for pending approve data & repair
Yes Can the repair be

done per available Scrap
maintenance
data?
No
No
Repair
Propose repair scheme to TC /
scheme
STC holder
approved?
Yes
Repair Disposition. (Issue PD Sheet

referenced toYes
approved repair scheme)
Authorised repair inspected and

accepted by the operator or Inspection for conformance to authorized
STOP
customer before incorporation to repair scheme
the next higher assembly

AMO MANUAL
2.9.2.1 Storage & Control
Non-conforming component pending disposition will be tagged and be referenced on the

appropriate maintenance document and will be controlled to prevent from unauthorized use in
production. The component will be moved to the segregated area until appropriate disposition is
accomplished.
The inspection personnel will:
a. Issue a ''Pending Disposition Tag'' Form No.: GMF/Q-074 for any non-conforming part or
component which cannot be repaired per approved data and for which the approved data
does not explicitly requires scrapping it.
b. Move the defected part or component to the hold area if its size permit;
c. Submit a copy of the ''Pending Disposition Tag'' Form No.: GMF/Q-074 to PPC Manager.
The PPC Manager will:
a. Register the material on the ''Pending Disposition Log'' Form No.: GMF/Q-108.
b. Maintain the non-conforming material hold area;
c. Be responsible for the security of the hold area;
d. Control the incoming and outgoing material by completing the appropriate blocks of the
''Pending Disposition Log'' Form No.: GMF/Q-108;
2.9.2.2 Preliminary Review by the Inspection Personnel
a. Coordinate a preliminary review with related function to determine if the pending disposition
item can be repaired per approved data.
b. Based on the preliminary review results perform one of the following:
1. Accept, if all inspection characteristics fall within approved data requirements. Tick the
accept block on the Form No.: GMF/Q-074 and write on remarks the reason it is
considered acceptable;
2. Repair, if it can be repaired as per approved data. Tick the repair block in the tag No.
Form No.: GMF/Q-074 and write on remarks the reason the part is considered repairable
and the repair reference;
3. Scrap, if the manufacturers’ technical manuals say so, or if it is uneconomical to be
repaired. Tick the scrap block in the tag Form No.: GMF/Q-074 and enter reference;
4. Hold the item to hold area when it is still pending disposition waiting for a repair
approval. Tick the block “hold wait for repair approval” of form No.: GMF/Q-074 and
contact the engineering function.

AMO MANUAL
2.9.2.3 Final Disposition
Furthermore, the Engineering Function will perform the following:
a) Obtain an approved repair scheme by the manufacturer or submit a repair scheme to the
manufacturer for approval;
b) When an alternative means of obtaining approved data is desired and it has agreed by the
operator, contact the aviation authority of the registration country and provide a repair
scheme for approval. This procedure should be in compliance with operator's procedures and
the application form should be as required by the operator;
c) Enter in the form GMF/Q-074 the final disposition and sign the form.
NOTE 1:
A proposed repair scheme must be followed by the complete proposed repair instructions,
description of the defects, photos, as any other supported data as required.
NOTE 2:
When a repair scheme received from the OEM, and/or an approval obtained from the aviation
authority, this repair scheme is applicable only for the specific Serial Number. The approved repair
will be valid only for the specific Serial Number and not for same part numbers unless the TC holder
agrees.
NOTE 3:
All repair instructions and communications with manufacturer and operator will be in writing and
appropriate records will be kept as an evidence of the proposed repairs.
The Certifying Staff will perform the following:
When approved repair scheme or maintenance data is available, release the item for repair. After
repair, it will be re-inspected to ensure it meets the approved repair scheme requirements.
NOTE:
When a repair is not allowed by the TC holder, the part or components will be immediately
scrapped using the form No.: GMF/Q-013.

AMO MANUAL
2.9.3 Fabrication of Parts during Repair or Modification
GMF may fabricate parts for use during repair or modification of Aircraft to a restricted range of part
if:
▪ The fabrication, inspection assembly and test are clearly within the technical and procedural
capability of GMF.
▪ All necessary data to manufacture the part is approved either by the Authority of aircraft
registration or the Type Certificate Holder or Design Organization Approval Holder. This
mostly implies to the requirements that an approved drawing from the above sources must
be available.
If any specialized services involved, GMF must have the capability including qualified personnel,
equipment, applicable specialized services and procedures and specifications.
2.9.3.1 Limitations
GMF will only fabricate items within the following limitations:
▪ Items manufactured will only be used by GMF in the course of overhaul, maintenance,
modifications, or repair of aircraft or component itself under going work within GMF facility
only.
▪ GMF will not supply to any party, and those parts will not qualify for certification on DGCA
Form 21-18, or any other Airworthiness Approval Tag.
▪ The data specified may include repair procedures involving manufacture of non-standard
parts provided the data for such parts is sufficient to facilitate manufacture. Care must be
taken to ensure that the data include details of part identifications, dimensions, materials,
procedures, and any special manufacturing techniques, special raw material specification.
Where specialized services or inspection procedures are defined in the approved data and are
necessary for the fabrication of the parts which are not available, GMF cannot manufacture the part.
Example of part manufacturing under the scope of the PT Garuda Maintenance Facility Aero Asia
Tbk, but not limited to the following:
▪ Fabrication of bush, sleeve, and shims.

▪ Fabrication of secondary structural elements and skin panels
▪ Fabrication of control cables
▪ Fabrication of flexible and rigid pipe
▪ Fabrication of electrical cable looms and assemblies
▪ Formed or machined sheet metal panels for repair.
Note:
1. All the above parts manufactured, must be in accordance with data provided in overhaul or
repair manuals, modification schemes and service bulletins, or otherwise approved by the
Authority.

AMO MANUAL
2. It is not acceptable to manufacture any item to pattern unless an engineering drawing of the
item is produced which include necessary fabrication processes and which is acceptable to
the Authority.
2.9.3.2 Procedures
Engineering function is responsible to ensure that all-necessary information; approved data and
approved drawings and capabilities are available. Should the availability of the data and capability
is satisfied, the production engineering will develop a PD Sheet, which will clearly describe the steps
to be taken for the fabrication of the parts. The PD Sheet should describe from the Identification of
materials, to the fabrication process step by step, the final inspection of the parts, the identification
and placement of GMF Number and final acceptance of the parts. Also the PD Sheet must clearly
identify the aircraft registration on which the parts will be installed.
2.9.3.3 Inspection and Identification
Any locally manufactured part will be subjected to an inspection stage before, separately, and
preferably independently from, any inspection of its installation. The inspection must establish full
compliance with the relevant manufacturing data and the part must be unambiguously identified
as fit for use by stating conformity to the approved data. Adequate records must be maintained of
all such manufacturing processes including, heat treatment and the final inspections. All parts,
except those having not enough space, should carry a part number, which clearly relates it to the
manufacturing/inspection data. Additional to the part number the GMF identification number
should be marked on the part for traceability purposes.
2.9.3.4 Final acceptance of the part before installation on the Aircraft
The certifying staff will be responsible to ensure that overhauls, repairs, modifications,
replacements, inspections and tests have been carried out in conformity with approved
standards/specifications/requirements for the aircraft and/or components listed on their Schedule
of Approval. These activities shall be carried out in accordance with the approved manuals,
drawings and schedules related thereto, and any documents approved by the NAA. This implies to
the fact that only those parts fabricated in accordance with approved drawings and other
maintenance data.
The certifying staff will be responsible to ensure that all the requirements mentioned in this
paragraph have been followed. Before accepting the part for installation, will ensure that a GMF
identification number is identified/engraved on it, a serviceable tag has been issued and such tag
is traceable to the fabrication records such as PD sheets, etc. He/she will also ensure that the records
used to fabricate the part will remain as part of the aircraft maintenance records.

AMO MANUAL
2.10 AIRCRAFT MAINTENANCE PROGRAM COMPLIANCE

(Ref: CASR-145.205, 211, 213)
2.10.1 Maintenance program objectives
The objectives of the operator maintenance program is to bring the aircraft or aircraft component
to an airworthy condition in respect to the work requested by the customer/operator within the
agreed timetable and such work to be in accordance with the Authority of aircraft registration
regulations which describe in AMO Manual Section 6.
All maintenance shall be performed by qualified personnel as described in section 1.6, following
the methods, techniques, standards and instructions specified in maintenance data supplied by
engineering services for full contracted maintenance and planning engineering for others.
Upon the receipt of the customer’s work order and the maintenance program, the planning
engineering or engineering services will plan the work as per AMO Manual 2.28, will launch the
work package as per AMO Manual 2.13 and will initiate the performance of maintenance with the
following activities:
a) The preliminary inspection and/or test of the article;
b) The preparation of the appropriate maintenance instruction for the repair of defects found
during the preliminary inspection. AMO Manual 2.8;
c) The disassembly of the article to the extend required for repairing defects found during
preliminary inspection plus to execute the customer's work scope;
d) The inspection for hidden damage;
e) The defects rectification. AMO Manual 2.15 and 2.9;
f) In process Inspection;
g) The assembly as necessary;
h) The execution of the required inspections as appropriate. See AMO Manual 3.7 & 2.23.2;
i) The final inspection and return to service. See 2.16

AMO MANUAL
2.10.2 Preliminary Inspection
The QC/inspection personnel will perform the preliminary inspection of the aircraft and aircraft
components. When a functional test is necessary as part of the preliminary inspection (aircraft
systems, engine or components), such test will be performed by the qualified personnel.
All inspection and test results, including missing parts, will be recorded in the following forms
together with any additional test data sheets and other supplemented documents traceable to
work orders:
▪ GMF/Q-004 for aircraft

▪ GMF/Q-162 for engines
▪ GMF/Q-005 for components
The records of the defects found will be submitted to the planning function or production
engineers or AMEL holder staff who will supplement the customer's work order with the
appropriate maintenance instructions per AMO Manual 2.8 in order to rectify the defects.
Preliminary inspection also will check for Aircraft maintenance historical data in a certain time.
Damage assessment of non-conformities pending disposition will be done per AMO Manual 2.9. All
defects found will be rectified per approved current maintenance data.

AMO MANUAL
2.10.3 Inspection for Hidden Damage
Inspection for hidden damage may involve further disassembly as necessary to locate the
suspected damaged area. It will include a thorough and searching inspection for hidden damage
in areas adjacent to the damaged area and/or in the case of deterioration, a thorough review of all
similar materials or equipment in a given system or structural area.
Such inspection will involve visual non-destructive inspection to the suspected area and its
surroundings and predominantly will include the appropriate non-destructive tests (NDT) methods
given by the manufacturers.
Inspection results will be recorded on the appropriate documentation such as Job Cards, MDR, and
PD sheets.
NDT inspectors, as qualified by Section 3.11.1 will perform NDT. Results will be recorded on the
forms give below and will be traceable to the work order and the appropriate Job Card, MDR, or PD
Sheet.
▪ GMF/Q-050 Radiographic Inspection Form

▪ GMF/Q-051 Eddy Current Inspection Form
▪ GMF/Q-052 Ultrasonic Inspection Form
▪ GMF/Q-053 Magnetic Particle Inspection Report Form
▪ GMF/Q-054 Fluorescent Penetrant Inspection Form
▪ GMF/Q-055 Thermography Inspection Report Form
The records will clearly indicate the kind of defect found such as crack, void, inclusion, corrosion or
any other kind of discontinuity, the length and the area the defect found.
The scope of this inspection will be governed by the type of article involved with special
consideration given to previous operating history such as Service Difficulty Report or Malfunction
or Defect Reports, service bulletins and AD Notes applicable to the unit involved.
The records of the defects found will be submitted to the planning or production engineers or
AMEL staff who they will supplement the customer's work order with the appropriate
maintenance instructions per AMO Manual 2.8 in order to rectify the defects.

AMO MANUAL
2.10.4 In Process Inspection
Authorized production inspection personnel and QC/RII personnel (per AMO Manual 2.23.2), will be
assigned to make inspections at various stages of maintenance and defects rectification.
This inspection will be accomplished with a frequency determined by the manufacture current
maintenance manuals and Job Cards, MDR or PD sheets and will mainly consist of:
a) Step-by-step inspection and stamp/sign-off for work performed;
b) Inspection and stamp/sign-off specific readings result of measurement if required;
c) Specific inspections or checks required to be made and stamp/sign for by the RII inspector;
The maintenance must be held until the inspections and tests have been completed or necessary
reports have been received and verified.
The records of the inspection result will be submitted to the production engineers or AMEL staff
who will supplement the customer's work order with the appropriate maintenance instructions
per AMO Manual 2.8 in order to rectify the defects if occurred.
References:
QP 209-03 Engine Maintenance Process Control

QP 209-05 aircraft Maintenance Process Control
QP 209-13 Component Maintenance Process Control

AMO MANUAL
2.10.5 Components and Parts Maintenance Program
Components maintenance will be done in accordance with the current manufacturer’s

maintenance manuals. Prior to submitting the parts/component to the shop production for
maintenance, the shop PPC will review the capability of the concern shop to ensure that the
maintenance can be performed to the based-on capability list limitation and in timely manner.
Inspection and Test
Inspection and tests will be performed in accordance with the inspection and test criteria of the
current manufacture’s maintenance manuals. Required equipment, instrumentation, methods,
instructions, parameters, and test cell correlation will be monitored. Software used for acceptance
of components undergoing test at the test cell and ATE will be monitored through software
program. Faults encountered during test will be monitored and corrected per TC Holder
recommendations. See AMO Manual 2.9.
Disposition after Inspection or Test
Rejected components will be analyzed, rectified and re-tested. Depending on the degree of
maintenance required based on the inspection or test results, further actions may be required such
as disassembly and detail parts inspection and rectification as necessary so that the component to
become airworthy. See AMO Manual 2.9
References:
QP 209-03 Engine Maintenance Process Control

QP 209-13 Component Maintenance Process Control

AMO MANUAL
2.10.6 Work performed at the Aircraft by Shop Personnel & Work Performed for aircraft
Maintenance in Shops
Work performed at the aircraft by shop personnel
a) The person must be appropriately qualified for the specific work;

b) The responsibility of the perform of the works remains with the shop personnel.
c) The coordination of the works on aircraft is the aircraft maintenance responsibility.
d) The responsibility for quality & final acceptance of the work is on the qualified aircraft
maintenance personnel.
e) Upon receipt of the work order from aircraft maintenance, the shop personnel will decide
whether to use the specific Job Card or MDR given by the aircraft maintenance or to develop
a PD Sheet as necessary to perform and certify the work. Such PD sheet if developed must be
traceable to MDR or Job Card.
f) The aircraft maintenance will coordinate the intervention of the workshop teams. The
workshop personnel, in accordance with applicable procedures will perform the works.
g) Upon satisfactory completion of the works, the shop personnel will stamp the work which
he/she performed (as performer).
h) The Aircraft certifying staff will be responsible for the overall acceptance of the work.
i) The shop’s customer support function will provide record to aircraft maintenance together
with a report include man-hours and materials used.
Work performed for aircraft component maintenance in shops
When an aircraft component is sent to shops for maintenance, the PPC must ensure that the shop
has the appropriate capability and approvals from the Authority requirements for the performance
of such maintenance. The following requirements will apply:
a) Responsibility to develop the work scope is on the aircraft maintenance engineering.

b) The shop is responsible to perform the requested work as per applicable and current
maintenance manual and be responsible for the provision of all necessary resources.
c) When the component is sent to the shops using delivery note and
Unserviceable/Serviceability/Repairable Tag. Shop is responsible to develop PD
sheets/Maintenance Jobcard and perform the work described in reason of removal statement
of Unserviceable/Serviceability/Repairable Tag. The shop Certifying Staff will issue the
appropriate airworthiness approval tag (depending on the Authority requirements) to certify
that ''In respect of the work performed the component is airworthy''.
d) When a component is sent to shop with an MDR or Job Card, the shop is responsible to
perform only the assigned step(s) applicable to the shop. In this case, the aircraft maintenance
certifying staff is responsible for the return to service.
e) The shops' customer support function will provide record to aircraft maintenance together
with a report include man-hours and materials used.

AMO MANUAL
2.11 AIRWORTHINESS DIRECTIVES (AD) PROCEDURE

(REF: CASR-145.109(e))
2.11.1 Determining AD Notes Requiring Incorporation
The operator will request GMF to incorporate the AD Notes as applicable. Additionally, the
Engineering Services will perform an AD search on the website every two weeks to retrieve biweekly
AD Notes applicable to the Aircraft or Aircraft components. He/she will keep a list of biweekly AD
Notes together with all applicable AD Notes and also have available the NAA AD Notes as applicable
to such Aircraft or Aircraft component. The list should be able to be accessed by other functions.
When the AD notes from authority of Aircraft registration are not available via the website and/or
the website is not a reliable course (not recommended by the Authority), Engineering Services will
subscribe to a recognized source.
The engineering function on each department will arrange for the incorporation of the AD Notes
as requested by the operator and will bring to the customer's attention any additional AD Notes
they require incorporation during the present ground time. Should the customer for any reason not
desire to incorporate the AD Note and that AD Note is due, while the Aircraft, engine and
components are under the maintenance and GMF is responsible for issuing the CRS, the
engineering will notify the certifying staff who is in turn will proceed as per Section 3.9 of this
manual.
2.11.2 AD Note & Service Bulletin Evaluation- Applicability and Capability Determination
The Engineering Services will evaluate each AD Note or Service Bulletin, which are provided by
operator, to determine Aircraft, engine and component applicability and the resources required
such as tools, material and man-hours, etc, for the development of the appropriate capability. If the
SB cannot be provided due to manufacturer’s policy, the AD evaluation should be ended without
AD Part Control. Engineering Services will enter the evaluation results on the Engineering
Evaluation Sheet (Form No GMF/Q -189) and will pass this information to production planning and
procurement. The production planning and procurement will arrange for the availability of the
resources as necessary.
2.11.3 Components in Stores Affected by AD Notes
The Engineering Services, in addition to the AD Note evaluation for determining and developing
the capability will evaluate if any part or component become obsolete or requires further rework
due to a design change coming from an AD Note. The Engineering Services will develop a file (Form
No GMF/Q-191), notify to purchaser, receiving inspection and store manager and will list any such
part or component. The list will include corrective actions such as scrap or rework.
Note:
See AMO Manual 2.3.3 for “Disposition & Withdrawal of Parts and Components from Stores Due to
AD Notes”.

AMO MANUAL
2.11.4 Writing the Maintenance Instructions for the Incorporation of the AD & SB
The engineering function on each department will prepare the accomplishment instructions (job
cards or PD sheets) for the incorporation of the AD Notes as required by AMO Manual 2.8.
The engineering function will develop for each work order an AD/SB Compliance Status Record
(Form No.: GMF/Q-071), which will include the following:
a) Aircraft/Engine/Aircraft component identification;

b) SB & AD Note identification (AD Number + Amendment Number);
c) A short description for the actions to be taken;
d) Date of incorporation;
e) Time/cycles at incorporation;
f) Method of AD Note compliance;
g) Embodiment Status. Example, complied with, previously complied with, not complied with,
not applicable.
2.11.5 Incorporation of the AD Notes and Service Bulletins
Briefing prior to execution
Prior to incorporation of the AD Note and Service Bulletin, the engineering function in coordination
with the Quality Control in each department, will brief the maintenance personnel about the AD/SB
requirements to ensure they have an adequate understanding of what is to be done and also to
ensure that they can incorporate the requirements of the AD/SB. For any special case, the
engineering functions may request Engineering Services to assist.
Incorporation
Qualified personnel will incorporate the AD Notes and Service Bulletins in accordance with the
maintenance instructions (Job Card or PD Sheets). The Qualified inspection personnel in charge
will physically check if all SB/AD Notes have been effectively implemented and will check the SB/AD
Note Compliance Status Records for proper entries. Accomplishment of AD Notes will be
performed by inspection personnel and/or supervised and certified by RII inspector.
2.11.6 Control of Accomplished AD Notes and Service Bulletins for, Engines and Components
Controlled by PT Garuda Maintenance Facility Aero Asia Tbk
When PT Garuda Maintenance Facility Aero Asia Tbk is contracted by the operator to control the
AD Notes, the contract will describe how GMF will perform such functions based on operator's
maintenance program. In this case, GMF will keep records of all AD Notes performed. Such records
will become available to the operator. The list of AD Notes will indicate either one-time compliance
or recurring compliance or the next due date, hours or cycles.

AMO MANUAL
2.11.7 Assistance On New AD Modification Order Performance.
Prior to perform of new AD Modification or Service Bulletin modification, the engineering function
shall brief or train to maintenance personnel and Quality Control who will perform that
modification and involve in first modification performing with production unit and quality control.

AMO MANUAL
2.12 OPTIONAL MODIFICATION PROCEDURE

(REF: CASR-145.109, 212)
2.12.1 General
PT Garuda Maintenance Facility Aero Asia Tbk will not determine (unless otherwise specified in
chapter 2.12.4), what non-mandatory modifications will be performed on operator's Aircraft or
Aircraft components. The operator under his maintenance program controls the non-mandatory
modification (unless GMF is delegated to perform such controls). GMF may suggest to the operator
to comply with some modifications and as far as its capability permits will perform all modifications
requested by the operator.
2.12.2 Non-Mandatory Modifications Analysis
When modifications requested for compliance, the engineering function will analyze the resources
required in terms of tools, material and man-hours, etc for the development of the appropriate
capability and also to develop the maintenance instructions and recording system for the
embodiment of the modification.
Engineering function on each department will prepare the maintenance instructions (Job Card or
PD Sheets) for the accomplishment of the modifications as per AMO Manual 2.8 to guide the
maintenance function to incorporate the modification.
2.12.3 Incorporation of the Requested AD/SB in Modifications Order
The requirements of chapter 2.11.6 will apply
2.12.4 Optional Modifications Controlled by GMF
When PT Garuda Maintenance Facility Aero Asia Tbk is contracted by the operator to control the
optional modifications, the contract will describe how GMF will perform such functions based on
operator's maintenance program. In this case, GMF will keep records of optional modifications
performed. Such records will become available to the operator.

AMO MANUAL
2.13 MAINTENANCE DOCUMENTATION IN USE AND ITS COMPLETION

(Ref: CASR-145.211 (c) 1 (v), 213, 219), AC 145-9
This section is related with the preparation of the maintenance work package and any
amendments, the distribution of the work package to maintenance functions, the daily control of
routine and non-routine work records and certifying off the work performed.
2.13.1 Work package preparation and release to maintenance
The engineering function provide the job cards/PD sheet as per AMO Manual 2.8 After the job
cards/PD sheet have been developed, the engineering function will assign a unique number of each
job card/PD sheet and will inventory all the Job Cards/PD sheet on the Job Card Inventory / Internal
order list, traceable to Work Order Form.
Before he/she released the work package to PPC, he/she will perform an adequacy check to ensure
that the prepared work package is sufficient for the scope of work base on agreed contract and for
the configuration of the aircraft, engine & component. He/she will check all Job Cards/PD sheet
meet the customer's work scope, quality standard and Maintenance Requirements Items, or
Maintenance Planning Data, and he/she will ensure that:
a) All required routine maintenance tasks are included in the job cards/PD sheet. The total
number of job cards/PD sheet issued (as listed in the job card inventory form) and their
content (the maintenance tasks) must represent the full scope of work. This procedure may
refer to the AMO Manual section 5, as applicable, where the forms and templates in use by
the GMF are included.
b) The current maintenance data referenced to the job cards/PD sheet is the correct one for the
proper aircraft, engine and component configuration;
c) All the required inspection items by the customer have been planned;
d) All requirements mentioned in AMO Manual 2.8 are met, and
e) Any corrective actions on deficiencies from previous maintenance, from shop floor changes
or from any improvements requiring correction of maintenance instructions are incorporated;
f) Comply with the requirements of 2.13.1.1 (b) below as appropriate.
2.13.1.1 Using the customer's job cards/PD sheet (or equivalent) or specific instructions for the
performance of maintenance
When the customer requires the use of his own job cards (or equivalent work cards/sheets) or his
own specific instructions as per his maintenance program, a customer’s quality plan/procedure
reference manual will be developed by production planning and control to assist the maintenance
personnel for the proper understanding and execution of the work and the claiming off of such job
cards or work sheets.

AMO MANUAL
The following will be performed:
a) The Production Planning & Control Will:
In coordination with the customer and using his maintenance program requirements, develop a
customer’s quality plan/procedure reference manual, which may include as necessary, but not
limited the following:
1) Instructions to perform work using the customer job cards/PD sheet and other
maintenance instruction;
2) Instructions to claim off work performed on customer's job cards/PD sheet (or
equivalent) including personnel skills authorized for claiming work performed;
3) Customer's forms and return to service documents to be used (if any) and instructions
for completing such forms;
4) Specific maintenance instructions including CDCCL required to be followed as per
customer's maintenance program;
5) Instructions for parts, components and material requirements including handling of
rotables and scrap parts;
6) Customer requirements from the customer, which not accommodated in the GMF
Procedures but not against with aviation/authority regulation.
7) Any other requirements from the customer, which defers from the GMF procedures.
The Senior Manager of quality control or his/her delegate and customer representative will sign the
customer’s quality plan/procedure reference manual.
The customer’s quality plan/procedure reference manual will be developed in any format suitable
for the application and will be issued, distributed, used and controlled with the same manner as per
AMO Manual 2.8.
b) The Engineering Function will:
When the job cards/PD sheet (or equivalent work cards/sheets) are given by the customer, the
engineering function is responsible to review those job cards/PD sheet for adequacy, current
maintenance data, material requirements, define tools and equipment needs. Additional job
cards/PD sheet may require to be written to complete the work package. The planning engineering
will perform the following:
1) Ensure an inventory is given together with the job cards/PD sheet and signed by the
customer;
2) Check all the job cards/PD sheet (or equivalent) received against the inventory and
ensure they are all available and updated. If any job card/PD sheet is missing from the
list or from the work package inform the customer;
3) Request to responsible unit to issue the work order;
4) If the customer has not given an inventory, use the job card inventory/internal order list
and list all the job cards/PD sheet received. The customers have to sign the inventory;
AMO MANUAL
5) Review one by one the job cards/PD sheet (starting from the sequence of operations)
and define the resources needed for the execution of each job card:
▪ Maintenance data (drawings, ATA chapters, etc);
▪ Tools and equipment;
▪ Parts and material;
▪ Manpower and skills;
▪ Man-hours needed.
6) Register each job card/PD sheet number in the computerized system and enter the
resources defined above.
7) Define current maintenance data needs
8) Create a bill of material required as defined by each job card/PD sheet review. Enter data
for bill of materials to computerized system;
9) Create a bill of tools required and a separate the tools required or inform to responsible
unit to check the list of tools and equipment availability status. If they are not available,
pass this information to the responsible unit functions;
10) Identify job cards/PD sheet that cannot be applied, refer to customer maintenance
program/manufacture manual/effective configuration not applicable and write down
“N/A” followed by the reason completed with signed who write down the reason and
stamp in the Job cards/PD sheet and put Cross (X) Stamp in the mechanic and Inspector
Column.

AMO MANUAL
2.13.2 Managing & controlling the daily maintenance instructions
I. Computerized system Registration, Preparation & Control of Job Cards
The planning engineering will load each job card number to the computerized system database,
for any non-routine MDR entered by PPC. For monitoring and controlling the work and they will
provide the appropriate information and support. Both planning engineering and PPC will perform
the following prior to maintenance and on daily basis as appropriate:
a) Register each job card and MDR number in the computerized system together with the
following information:
▪ Man-hours required for the performance of work;

▪ Skills required;
▪ Tools required;
▪ Parts and materials required;
▪ Date the job cards or MDR is scheduled for execution.
b) Attach the appropriate maintenance data (ATA number) on each job card and MDR
performing the following:
▪ Retrieve the correct ATA number as given in the Job card and copy or print;
▪ Complete current maintenance data for MDR reference by engineer (AMEL Holder)
▪ Place a stamp for one time use only on the current maintenance data stating the Aircraft
registration;
▪ Keep the job cards attach with the appropriate current maintenance data.
c) Define and prepare material for each job card.
NOTE:
During the defect rectification and when an MDR is issued, the PPC is responsible to comply
with the same requirements mentioned above for each MDR.
d) Ensure availability of tools and equipment needed
e) Utilizing the Tally sheets in the control room, register the job cards or non-routine cards
required on daily basis. Keep on separate Tally Sheets the open, close, pending, etc job cards
and also enter the appropriate information in the computerized system.
f) For any non-routine work generated, assign a control number on each non-routine card and
proceed with the steps a) to d) above.
g) All cards whether open, pending or closed must not leave the Control Room.
h) All closed cards must be secured by the Planner and no other personnel can access to the
closed cards unless with the Planner’s authority.
AMO MANUAL
II. Shop floor and/or emergency change to job cards, PD Sheets, MDR in process
Floor changes or emergency changes of the maintenance instructions during work in process may
take place any time a revision is necessary to correct improper statements, references, instructions
etc. The changes will be in hand writing, using black/blue ink, and will be done only by the planning
engineer or from the person who wrote the instruction or qualified personnel refer to current
maintenance data.
When a statement or other is deleted (or replaced by another one), a line will draw over the
statement or other is deleted, which will still be visible. Correction Fluid or any other means of
deleting a statement or other, which completely obscures it, are not allowed. The person who made
the change will enter his stamp or his name and signature. A statement that will describe the reason
of change will be written next to the appraise name & signature or stamp.
When an emergency change or shop floor change occur the back-up master document will be
revised to incorporate the revision.
The authorized person who made the revision must determine if this revision affects any other
maintenance instruction.

AMO MANUAL
2.13.3 Reviewing records for completion and claiming the work performed
2.13.3.1 General
This procedure shall describe the completion of each of the documents identified in the previous
paragraph. This may be done by reference to AMOM Section 5 where the related sample document
is included together with its related filling instructions. This procedure shall detail:
• Process of declaring a task not applicable including conditional tasks

In case any Not Applicable Job cards are found in the field refer to customer maintenance
program/manufacture manual/effective configuration, Qualified personnel will write down
word “N/A” followed by the reason in the Job cards and put stamp close or sign to the reason
and put the Cross (X) Stamp in the mechanic and Inspector Column.
Production Control will write down word “N/A” followed by the reason in the Job card inventory
and put signed close to the reason and put the Cross (X) Stamp in the production control stamp
and date.
• Process of recording test results and dimensions

Every jobcards/MDR/PD Sheet that required measurement/test (dimension, temperature,
pressure, thickness and resistance, etc) shall be attached with reference and range
acceptability of measurement result and table for measurement test/result
• Process of recording materials/parts replaced together with the related traceability to the
accompanying documents
Every part usage shall be recorded on transfer order for the traceability of the related
jobcard/MDR/PD Sheet and included in maintenance record
• Record and management of additional works.

Every additional work is included in maintenance record and has independent list of
additional work.
• Record and management of deferred items.

If any MDR or Job card will be deferred and approved by customer. Qualified Personnel or
customer will write down word “deferred” followed by reason and sign or stamp close in the
MDR or Job card and put Cross (X) Stamp in the mechanic and Inspector Column.
Production Control will also write down word “deferred” followed by reason in the MDR or Job
Card Inventory control and put stamp close to the reason and put the Cross (X) Stamp in the
“Production Control Stamp & Date” Column and Any deferred items will be recorded on
Deferred Job Control Sheet and approved by customer.
In order to, minimize the risk of multiple errors and prevent omissions stated in AMO MANUAL
section 2.25.1 every maintenance task or group of tasks will be signed-off. To ensure the task or
group of tasks is completed; it will only be signed-off after completion at the same time.

AMO MANUAL
Note 1:
A “sign-off” is a statement by the qualified person performing or supervising the work that signing
or stamping and entering the date as appropriate have correctly performed the task or group of
tasks
Note 2:
''Authorized personnel” means personnel formally authorized by PT Garuda Maintenance Facility
Aero Asia Tbk under the AMO Manual requirements to sign-off tasks as described in their current
Certificate of Competency and authorizations each employee holds. “Authorized personnel” are
may not as a “certifying staff”
Note 3:
A person is not allowed to sign off work performed if such work is not mentioned in his/her
certificate of competency or his/her authorization.
Before the authorized person is signing off work performed - apart from ensuring that the work has
been satisfactorily performed – he/she must ensure that:
▪ Records are as clean as possible.

▪ Measurement/test result are completed
▪ Correction fluid and other erasing means are not allowed.
▪ When maintenance statement or others are canceled, a line must be crossed over the statement
or others which is canceled by black/blue ink. The canceled parts must be visible. A stamp or
name and signature will identify the person who canceled and/or added something.
▪ Stamp numbers must be visible and clear;
▪ The requirements of AMO Manual 2.16 are followed.
▪ For the specific error task compliance, revision cannot be made after CRS issuance, unless the
work will be re-performed. If only typo error, revision can be made by following previous step in
this procedure.
2.13.3.2 Instructions for signing off (claiming) the work performed
a) The technician who carried out the particular maintenance task will stamp that he/she has
accomplished the task only when he/she is satisfied by self-inspection that the task has been
properly carried out in accordance with the approved current maintenance data.
b) If the Job Card, MDR, or PD Sheet requires an RII in addition to the one performed under
paragraph (a) or as set in customer procedure, the qualified and approved by the customer
RII inspection person will stamp for the second inspection at that time.
c) The technician who carried out the particular maintenance task from customer, shall be
trained customer’s Procedure Reference Manual.
In any circumstances refer to section 2.24, which there is no sufficient or no available in GMF
personnel available to perform specific tasks, GMF may hire other than GMF personnel from other
organization. These personnel shall meet qualification & be endorsed based on section 3.8 (such as
AMO MANUAL
NAA license for specific required type of aircraft, training record, and experience log applicable to
the aircraft type) & submit to GMF Quality Assurance & Safety.
2.13.3.3 Claiming work when defects found or work not satisfactorily performed
Claiming work if not satisfactorily performed
For PD Sheets, when discrepancy found out of limit refer to the current maintenance manual the
authorized personnel shall write the word reject and stamp on the appropriate step which the
inspection took place. Enter to another document traceable to that one, the discrepancy found. The
qualified technician or the production engineer will enter the rectification order on the of the PD
sheet, give reference to another document. When the work is satisfactorily completed, the
technician will stamp to indicate satisfactory completion of the task and put date. Continue to the
next step of the PD Sheet.
Note:
Work is not allowed to proceed to the next step until the previous step is satisfactory completed.
Claiming defects found during inspection and tests on routine aircraft checks
When a defect is found, the mechanic or inspector will record the discrepancy using the
Maintenance Discrepancy and Rectification (MDR). On the Job Card he/she will write the MDR
Number and the defect statement and will use his/her stamp and the date to indicate that the
inspection has been completed and the inspection results are recorded on the Job Card.
NOTE:
Claiming defect stamp follow customer procedure
If a multiple task Job Card is used, the next step will not be performed until the defects found on
the previous steps have been rectified.
When the MDR is used to record the discrepancies, the MDR Control List must be developed to
control the rectification of the defects found. Traceability of the Job Card with the MDR or any other
form used to record the discrepancy will be always established.
Prior releasing the aircraft to service the certifying staff must review the MDR issued to ensure that
all defects have been properly rectified.

AMO MANUAL
2.14 TECHNICAL RECORDS CONTROL

(Ref: CASR-145.209, 211, 219)
2.14.1 General
Technical records will be maintained to demonstrate conformance to specified requirements and

the effective operation of the quality system. The records will be segregated to general support
records and maintenance records. The general support records are the records, which are not
related to a specific customer's product or work order. Examples: calibration records, internal audit
records, etc.
Maintenance records are the records generated during the maintenance of aircraft, engine and
aircraft components and is related to customer's work order.
The records will remain legible throughout the required retention period. They will be stored and
retained in such a way that they are readily retrievable. A suitable environment will be provided for
the storage of the records in order to prevent damage or deterioration, fire, flood, alteration, theft
and loss. Customers and Authorities will have access to the records.
2.14.2 Retention of maintenance records
Maintenance records will be retained for at least three years. When the operator requires GMF to
keep the records as per customer’s maintenance program, such records will be kept as per
customer’s procedure and authority regulations.
I. Aircraft maintenance records

Where the customer selects to keep all the maintenance records, a copy of all the records will be
made and kept in file.
The aircraft maintenance record function will keep whenever applicable the following:
1. GMF Work Order;

2. Preliminary inspection sheets;
3. Any letter from customer/operator related to amendments of the initial work scope;
4. Airworthiness Directives & Service Bulletins Compliance Record;
5. MDR Control Sheet;
6. Job Card Inventory;
7. Maintenance Job Cards;
8. MDR;
9. Parts transfer records (components replacement);
10. NDI records;
11. Goods issue slip (computer generated form) and part certificate for parts taken from stock;
12. Serviceable tags from components repaired at workshops;
13. Airworthiness Release Certificate for components installed on the aircraft.
14. Test sheet records;
15. Maintenance release certificate.
16. Deferred items
AMO MANUAL
17. Aircraft Maintenance Log page on which Certifying Staff signs for Return to Service.
Note: All form number stated at Quality Procedure 209
II. Components (including engine/APU) work order records
Where the operator selects to keep all the maintenance records, a copy of all the records will be
made and kept in file.
The engine/component maintenance record function will keep whenever applicable the following:
1. Work order from customer/operator and subsequent amendments (work scope);

2. Any letter from customer/operator related to amendments of the initial work scope;
3. Open Item List Form for engine maintenance;
4. Engine/APU/Component GMF Work Order Form;
5. AD/SB Compliance Record Form;
6. Preliminary inspection sheets Form;
7. PD Sheet/Job Cards;
8. MDR Form;
9. NDI records form;
10. Life limited components records form;
11. Engine Accessories replacement records;
12. Parts transfer records;
13. Engine test run records;
14. Specialized services records such as welding, heat treat, thermal spray, etc.
15. Goods issue slip (computer generated form) and part certificate for parts taken from stock;
16. Serviceable tags from components repaired at workshops
17. Airworthiness Release Certificate of installed components.
18. Maintenance release certificate.
19. Engine Logbook page on which Certifying Staff signs for Return to Service.
Note: All form number stated at Quality Procedure 209

AMO MANUAL
2.14.3 Maintenance Records administration and Compilation
Administration of records and reports under this section means to prepare the relevant documents
for filing. This is done after the certifying staff has reviewed the records for completion as required
by AMO Manual Section 2.16 to determine readiness for return to service.
The production control will receive the record package and will perform the following:
a) Arrange work package and all documents for handling, completeness and filing;
b) Report accomplished and deferred work;
c) Write maintenance report;
d) Compile and segregate records;
e) Provide components replacement list;
f) Provide certificate of return to service to customer;
g) Hand over the records to customer.
The PPC will compile the reports by indexing as follows.
a) Aircraft information;
b) Certificate of Maintenance;
c) Customer Work Order and Amendments;
d) Preliminary Inspection Report;
e) Job Card Inventory;
f) AD/SB Compliance & Additional Works;
g) Finding / Rectification Report;
h) Structure Repair Report;
i) Component Replacement;
j) Deferred Work;
k) Weighing Report;
l) Run up report;
m) Swing Compass Report;
n) Test Flight Report;
o) Redelivery Report.
2.14.4 Traceability of Maintenance Records
The total work package for each work order will be traceable to the customer work order number
and Aircraft registration or manufacture serial number, or engine serial number (for engines). The
following traceability must exist within the work package:
a) Job Cards or PD sheets must be traceable to work orders;

b) MDR must be traceable to the Job Cards or PD sheets;
c) Maintenance release certificates/ serviceable tag must be traceable to work order number;
d) All inspection/test data sheets must be traceable to the Job Cards or MDR's or PD Sheets;
e) All purchased parts/components used for the maintenance must be traceable to the Purchase
Order.

AMO MANUAL
2.14.5 Control of loan records
The Records Functions Will:
a) Store only those records and forms which require retention as required by this Procedure;
b) Control loan of maintenance records by maintaining a withdrawal log of records loaned and
returned;
c) Arrange for the disposal or expired records. Prior to actual records disposal, develop a disposal
records list for records intended for disposal and forward to QSA for approval. Assure those
records that have been approved for destruction by QSA are either torn or burned. Keep the
disposal records list for a period of 2 years;
2.14.6 General support records
The following general support records (see table 1) will be retained as an evidence of the quality of
the work performed. The responsible functions to retain the records and the retention period for
each record are shown in the table 1.
Table 1 - General support records retention schedule
No. Records Description Retention period Retained by Location

1 Internal Audit records 2 Years QSA QSA
2 Non Certificate Contractor on 2 Years QSA QSA

site audits
3 Providers Evaluation 2 Years QSA QSA
4 Receiving material inspection 10 years See Note Technical Record Technical Record
Records Management Management
5 Quality system management 2 Years Quality Assurance Quality Assurance
review & Safety & Safety
6 Calibration of IMTE 2 Years Calibration Lab. Calibration Lab.
7 Chemical and Metallurgy 2 Years Chemical/ Chemical/

analysis Metallurgy Lab. Metallurgy Lab.
8 Fuel lower heat value analysis 2 Years Test cell Test Cell
9 ATE calibration & maintenance 2 years Production Production
10 Engine/APU test cell records 2 years Production Production

Engineering Engineering
NOTE:
The retention period of all purchased material starts by the time they installed on the end item. The
storage period of the material is not considered as a retention period.

AMO MANUAL
2.15 RECTIFICATION AND CONTROL OF DEFECTS ARISING DURING BASE MAINTENANCE

(Ref: CASR-145.221)
2.15.1 General
All maintenance of the Aircraft will be performed in accordance with an approved current
maintenance program and maintenance data as dictated by the customer. The maintenance is
accomplished in accordance with the selected work package called routine maintenance.
Following the routine maintenance/checks, applicable maintenance instruction work will be
generated. If new defects or incomplete / deferred maintenance are found and shall be brought to
the customer for the specific purpose of obtaining agreement to rectify such defects or completing
the missing elements of the maintenance work order. In the case where the customer declines to
have such maintenance carried out, GMF may issue a certificate of return to service within the
approved aircraft limitations (with incomplete / deferred maintenance is unairworthy item which
requested and approved by customer), as addressed in AMO Manual section 2.16).
2.15.2 Procedure for Defect Rectification by Maintenance Personnel
When a defect is found during routine maintenance:
a. The inspection personnel will enter in the Job Card the defects found, will complete the
applicable current maintenance instruction, assign the applicable maintenance number and
record such number in the Job Card and they will propose rectification order refer to current
maintenance data or request from Qualified Licensed Personnel or engineering function.
b. The Authorized Licensed Personnel will evaluate defects found and will write the rectification
order following approved current maintenance data requirements. The rectification will take
place, based on the instructions in the aircraft Maintenance Manual, Structural Repair Manual,
Component Repair Manual, etc.
c. The maintenance personnel will rectify the defects following the repair order and approved
current maintenance data requirements per QP 209.
d. Required inspections item will be performed (depending on the rectification those that could
result in a failure, malfunction, or defect endangering the safe operation of the aircraft) to
ensure proper rectification of the defects.
Where structural repairs are required, detailed drawings will be developed by the Engineering
function referring to current SRM or other approved current maintenance data to illustrate specific
repair conditions. A copy of the drawing will be included in the aircraft records.
2.15.3 Damaged Assessment for Defect Rectification not Described in the Manuals
When a defect cannot be rectified per available current maintenance data (rectification is not
covered in the current manuals), the engineering function will assess the damage and obtain
instructions of an approved repair by the TC Holder. When a repair instruction is available by the
manufacturer (TC Holder), a rectification orders on the applicable Maintenance Instruction Form

AMO MANUAL
will be written reference to the manufacturing instructions. The maintenance personnel will
perform the rectifications as per the instruction.
2.15.4 Defects Rectification Schedule
When defects found, they will be rectified during the current maintenance slot. GMF will not
postpone any defect rectification unless the customer wants to defer and approve a repair as per
Section 3.9 of this manual.
The following quality procedure gives the details of non-routine work:

QP 209-05 Aircraft Maintenance Process Control
QP 209-03 Engine Maintenance Control

AMO MANUAL
2.16 RETURN TO SERVICE PROCEDURE

(Ref: CASR-145.157, 201, 211 (c)1(vii), 213)
2.16.1 General Requirements of The Return to service.
2.16.1.1 Definition of the CRS statement.
Certificate of Return to Service (CRS) means certifies the work specified, except as otherwise
specified, was carried out in accordance with the Air Navigation and in respect to that work, the
Aircraft or Aircraft components is considered ready for return to service.
A certificate of return to service shall be issued by appropriately current authorized certifying staff
on behalf of the PT Garuda Maintenance Facility Aero Asia Tbk when it has been verified that all
maintenance ordered has been properly carried out by GMF in accordance with the procedures
specified in GMF internal procedures, taking into account the availability and use of the current
maintenance data and that there are no non-compliances which are known to endanger flight
safety.
’Endangers the flight safety’ means any instances where safe operation could not be assured, or
which could lead to an unsafe condition. It typically includes, but is not limited to, significant
cracking, deformation, corrosion or failure of primary structure, any evidence of burning, electrical
arcing, significant hydraulic fluid or fuel leakage and any emergency system or total system failure.
An airworthiness directive overdue for compliance is also considered a hazard to flight safety.
2.16.1.2 Minimum information to be contained in the certificate of return to service.
The minimum contents of the maintenance release should include:
▪ The CRS statement as per chapter 2.16.2 & 2.16.3

▪ PT Garuda Maintenance Facility Aero Asia Tbk DGCA certificate number 145D-1
▪ Name, Individual Authorization Number (Handwritten or Stamped), and Sign
▪ Place, Date and time the CRS was issued
▪ Basic details of the maintenance carried out (by reference to the customer current
maintenance program, current maintenance data and related revision status, plus any
eventually associated work package or job card as applicable to the product or component
being maintained and for any extensive maintenance has been carried out)
▪ The limitations to airworthiness or operations, if any.
2.16.1.3 Cross-reference to work package.
When extensive maintenance has been carried out, it is acceptable for the certificate of return to
service to summarize the maintenance as long as there is a unique cross-reference to the work
package containing full details of maintenance carried out. Dimensional information should be
retained in the work package records.

AMO MANUAL
The work package reference number should be cross reference with the certificate of return to
service, e.g. GMF sales order number.
2.16.1.4 General verification
After completion of all maintenance, certifying staff will perform a general verification to ensure the
article / Aircraft airframe, Aircraft engine, propeller, appliance or component part is clear of all tools,
equipment and any other extraneous parts, material and other object and that all access panels
removed have been complete refitted.
After the work completed but the certifying staff has found defects, incomplete records, or any
other problem, which leads to the conclusion that the maintenance has not been performed as per
customer's work order and maintenance program and/or as per the Authority regulations, the
certifying staff will perform the following:
a) For Aircraft, enter on the Applicable Work Order Form the discrepancies which must be
corrected before a CRS is issued.
b) For Engine/APU, enter on the Applicable Work Order Form the discrepancies which must be
corrected before a CRS is issued.
c) For other components, enter on the final step of the PD Sheet the word ''reject'' and on the
other page of the PD sheet enter the discrepancies, which must be corrected before CRS is
issued.
d) Inform the PPC.
NOTE:
New defects or incomplete maintenance work orders identified during the above maintenance
shall be brought to the attention of the Aircraft customer for the specific purpose of obtaining
agreement to rectify such defects or completing the missing elements of the maintenance work
order. In the case where the Aircraft customer declines to have such maintenance carried out under
this paragraph, the requirements of AMO Manual 3.9 will be applied.
2.16.1.5 Impossibility to sign a release certificate that could hazard flight safety.
Certifying Staff, as authorized per AMO Manual 3.4 will decide to release or not to return to service
a component article / Aircraft airframe, Aircraft engine, propeller, appliance or component part. The
return to service procedure will consist of a final inspection of the work and the issuance of a formal
CRS when appropriate.
The certifying staff will not issue a CRS if:

a) Discrepancies found, until those discrepancies have been corrected, rectified and accepted,
except unairworthy item discrepancies which listed in differed list and base on customer
requested and approved;

AMO MANUAL
b) The work has not been performed per approved current customer maintenance program and
current maintenance data; and the work which were carried out not in accordance with approved
current customer maintenance program and current maintenance data; and
c) There are any serious defects known to certifying staff, which could hazard flight safety.
d) AD due and not enforced
e) Unexpected non-availability of facilities, equipment, tooling, material, maintenance data or
certifying staff.
No person will issue CRS and Maintenance Release Statement unless he/she is the holder of a valid
certifying staff authorization appropriate for the article and scope of the work performed.
CRS of article / Aircraft airframe, Aircraft engine, propeller, appliance or component part will be
issued using the applicable maintenance release certificates as dictated by the Authority of Aircraft
registration below:
• For DGCA regulations and Indonesian registered Aircraft, follow the AMO Manual 2.16.4
• For any other NAA, as required by its regulations.
2.16.2 Inspection of the Work Performed

(Applicable to all article / Aircraft airframe, Aircraft engine, propeller, appliance or
component part as appropriate)
During the maintenance and before issuing a CRS for article / Aircraft airframe, Aircraft engine,
propeller, appliance or component part, the certifying staff and support staff (see categories in AMO
Manual 3.4.3) is responsible to:
a) Perform General Verification as describe in 2.16.1.4

b) Perform checks for any defects, incidental damage, etc;
c) Check all Job cards, MDR, PD Sheets for completion and proper stamps/signature;
d) Check all raised defect reports for proper clearance (rectified or deferred per AMO Manual
3.9);
e) Check the proper execution of functional checks and required inspection item;
f) Check that all AD Notes and Service Bulletins are incorporated.
At any scheduled or unscheduled maintenance task carried out to a fuel system feature classified
as a Critical Design Configuration Control Limitations (CDCCL) and before return to service, the
maintenance records shall reflect that the correct configuration is maintained and ensured.
Detailed procedures of CDCCL are described as per QP 304-06.
NOTES:
For Aircraft and Engines, when the support staff authorized personnel do the inspections or
checks, the certifying staff having the responsibility for signing the CRS, remains fully responsible
to ensure that such inspections and checks have been effectively performed and all defects are
cleared out.
For components (other than engines) the certifying staff must witness the final inspection and test
and verify by self-inspection the proper functioning of the component.
AMO MANUAL
Before issuing the CRS for Aircraft, the customer has to review and approve by sign the list of
deferred defects / items (if any). See AMO Manual 3.9
2.16.3 General Responsibilities

2.16.3.1 Records Review
From the day the maintenance started to the completion, the RII Inspector and the certifying staff
will review on daily basis the finished maintenance records to ensure they have been satisfactorily
completed. The PPC will hold the finished maintenance records for review before the work is
considered closed. The certifying staff must:
a) Ensure the work performed has been claimed as required by AMO Manual 2.9.2 & 2.10.6;
b) Ensure the work performed in accordance with the Authority of Aircraft registration
regulations including compliance to all applicable AD Notes. Ensure all AD Notes and Service
Bulletins have been incorporated per AMO Manual 2.11, 2.12;
c) Ensure all deferred defects are handled as per AMO Manual 3.9.
d) Verify compliance to initial work scope, amendments, and letters/written statement from
customer, and any other current data related with the work order and maintenance program.
e) Ensure that the records for any structural repairs include drawings as appropriate referenced
to SRM or any other approved maintenance data from TC, STC holder and also include the
level of corrosion found.
f) Ensure that all the Job Cards or PD Sheets issued (as listed in the Work Order forms and Job
card Inventory / Internal Order List) are in file and completed. Any missing records must be
found and cleared out.
g) Ensure that the number of MDR’s issued is the same with the number of MDR’s completed
checking against MDR Inventory). Any missing MDR must be found and cleared out.
h) Ensure that each MDR traceable to the job card/originating order.
i) Ensure that any inspection & test data sheets are in file.
Records must be as clean as possible. Correction fluid and other erasing means are not allowed.
When maintenance statement or entries are canceled/void, use black/blue ink for a line must be
strikethrough the maintenance statement or entries are canceled. The canceled parts must be
visible. An ID number and signature or stamp will identify the person who canceled and/or added
something. An ID number and signature or Stamp must be visible.
2.16.3.2 Eligibility of Components, Parts and Materials
Eligibility means the correct part in relation with the part number in AD, SB and the correct
certificate following the part such as EASA Form 1, DGCA 21-18, DGCA Form 21-18, FAA 8130, UK
CAA Form 1 based on the Aircraft registration. For the correct certificates of parts components and
material, which must be on file based on Aircraft registration, see AMO Manual 2.2.2.
The certifying staff, before issuing a CRS must ensure that the components, parts and material
installed on the Aircraft or Aircraft Engine or Aircraft Propeller or Aircraft components are eligible
for installation based on the regulations of the Authority of Aircraft registration.

AMO MANUAL
Eligibility status will be determined based on the appropriate Authorized Release Certificate,
Aircraft and components configuration requirements such as AD/SB or certificates furnished with
the parts, components or material as mentioned in AMO Manual 2.3.3.2 (b) and they must be in
work order record. A CRS will not be issued if the above requirements are not met.
2.16.3.3 New/unused Aircraft components
For components intended for installation to DGCA Indonesian registered Aircraft:
Any new Aircraft component in storage having certificate as mention in AMOM 2.2 can be installed
on DGCA Indonesian registered Aircraft.
Any overhauled but unused Aircraft component in storage without DGCA Form 21-18 forms, the
following will be performed:
1) An acceptance test report or statement must be available for all used and unused Aircraft
components that are subjected to acceptance testing after manufacturing or maintenance
as appropriate.
2) The Aircraft component must be inspected for compliance with the manufacturer’s
instructions and limitations for storage and condition including any requirement for limited
storage life, inhibitors, controlled climate and special storage containers.
3) In addition or in the absence of specific storage instructions the Aircraft component must
be inspected for damage, corrosion and leakage to ensure good condition.
4) The storage life used of any storage life limited parts should be established.
5) If it is not possible to establish satisfactory compliance with all applicable conditions
specified in subparagraph (1) to (4) inclusive the Aircraft component must be disassembled
(when GMF holds the appropriate component approval rating) and subjected to a check for
incorporated airworthiness directives, repairs and modifications and inspected/tested in
accordance with the manufacturers maintenance instructions to establish satisfactory
condition and, if relevant, all seals, lubricants and life limited parts replaced. On satisfactory
completion after reassembly a DGCA Form 21-18 form may be issued stating what was
carried out and the reference of the current manufacturer maintenance instructions
included.
6) Meet the recording requirements of chapter 2.16.5 (4).
2.16.3.4 Used Aircraft components removed from a serviceable Aircraft
GMF is allowed to return to service components taken from other Aircraft based on Customer
procedure and customer approval:
a) Serviceable Aircraft components removed from an Aircraft registered by the same country
with the Aircraft on which the component is intended for installation, the following
requirements must be met:

AMO MANUAL
1) The component is removed from the Aircraft by an appropriately qualified person;

2) The Aircraft component may only be deemed serviceable if the last flight operation
with the component fitted revealed no faults on that component/related system;
3) The Aircraft component must be inspected for satisfactory condition including in
particular damage, corrosion or leakage and compliance with any additional
manufacturer’s maintenance instructions;
4) The Aircraft record will be researched for any unusual events that could affect the
serviceability of the Aircraft component such as involvement in accidents, incidents,
heavy landings or lightning strikes. Under no circumstances an airworthiness
approval tag will be issued in accordance with this chapter if it is suspected that the
Aircraft component has been subjected to extremes of stress, temperatures or
immersion, which could effect its operation.
5) A maintenance history record will be available for all used serialized Aircraft
components;
6) Compliance with known modifications and repairs should be established;
7) The flight hours/cycles/landings as applicable of any service life limited parts
including time since overhaul should be established;
8) Compliance with known applicable airworthiness directives should be established.
9) Subject to satisfactory compliance with these requirements an airworthiness
approval tag may be issued and it must contain the information as specified in
paragraph 2.16.5 (4) including the Aircraft from which the Aircraft component was
removed.
b) Serviceable Aircraft components removed from an Aircraft having different registration

from the Aircraft on which the component is intended for installation, the following will be
performed:
1) Meet the requirements of paragraph (a) above;
2) Perform a bench check;
3) If lime limited parts are involved and no satisfactory evidence of life used is available,
replacing of all service life limit components;
4) Meet the recording requirements of chapter 2.16.5 (4).
NOTE: Procedure for used aircraft component remove from serviceable aircraft may follow
customer procedure manual
2.16.3.5 Used Aircraft components removed from an Aircraft withdrawn from service
GMF must have the appropriate Aircraft rating for the removal of a component from an Aircraft or
for the complete dismantling of the Aircraft for spares.
The removal from a single component to the complete dismantling of the Aircraft will be performed
in accordance with approved current maintenance data requirements using job cards detailing the
removal instructions. The following requirements will be met:

AMO MANUAL
a) The planning engineer will develop the job cards for the removal of the components as per
AMO Manual 2.8;
b) The maintenance manager will ensure that each component is removed and tagged with a
repairable tag/serviceability tag following the requirements of QP 209-05;
c) Proper facilities, tools, qualified personnel and maintenance data is used;
d) The components are stored waiting for inspection as per AMO Manual 2.19.1;
e) The component(s) are moved to shops for inspection, tests and disposition as per AMO
Manual 2.9 and 2.10.5;
f) Meet the requirements of 2.16.5.1 & 2.16.5.2
g) Meet the recording requirements of chapter 2.16.5 (4).
2.16.3.6 Used Aircraft components maintained by organizations not approved in accordance with
the Authority requirements on which the component is intended for installation
For used components maintained by maintenance organization not approved by the Authority of
Aircraft registration on which the component is intended for installation, the following will be
performed:
a) Disassembly the component for sufficient inspection in accordance with the appropriate
current maintenance data;
b) Replacing of all service life limit components when no satisfactory evidence of life used is
available and/or the components are in an unsatisfactory condition;
c) Reassembling and testing as necessary the component;
d) Completing all certification requirements as specified in AMO Manual section 2.16.
2.16.3.7 Used Aircraft components removed from an Aircraft involved in an accident or incident.
a) The TC or STC Holder must be informed and give appropriate instructions for necessary tests
and inspections to be made as necessary by the accident or incident (unless such
instructions can be found in approved current maintenance data).
b) Such components are processed and inspected as per chapter 2.16.5.3
c) The work performed must be referenced in block 13 of the airworthiness approval tag.
2.16.3.8 Temporary fitting an Aircraft component without appropriate release certificate in AOG
condition
When an Aircraft is grounded at a location other than the main line station or main base
maintenance due to the non-availability of a component with appropriate release certificate, it is
permissible to temporarily fit a component without the appropriate release certificate for a
maximum of 30 flight hours or until the Aircraft first returns to the main line station or main base
maintenance, whichever is the sooner, subject to the Aircraft customer agreement, said component
having a suitable operational requirements and technical log record. Those action could be done
after GMF have agreement from the customer. After Aircraft arrive in base station, replacement or
reissuance of CRS will be perform.

AMO MANUAL
Notes:
1. Suitable release certificate means a certificate which clearly states that the Aircraft component
is serviceable; that clearly specifies the organisation releasing said component together with details
of the authority under whose approval the organisation works including the approval or
authorisation reference.
2. Compliance with all other Part-145 and operator requirements means making an appropriate
entry in the Aircraft technical log, checking for compliance with type design standards,
modifications, repairs, airworthiness directives, life limitations and condition of the Aircraft
component plus information on where, when and why the Aircraft was grounded
2.16.4 Issuance of a CRS with limitations/incomplete work

Issuance of a CRS with limitations/incomplete work within Aircraft limitations as per current
approved data (i.e. GMF not in condition to complete all the maintenance ordered, deferred
maintenance, customer operator approval) shall be refer to section 3.9.
When GMF is unable to complete all maintenance ordered, the certifying staff may issue a
certificate of return to service within the approved Aircraft limitations. The certifying staff will enter
such fact in the Aircraft certificate of return to service before the issue of such certificate provided
the following would be considered:
a) The customer is informed in the case where full return to service compliance cannot be
achieved within the customer’s limitations. If the customer agrees to the deferment of full
compliance, then the certificate of return to service may be issued subject to details of the
deferment, including the customer’s authority, being endorsed on the certificate. See AMO
Manual 3.9
b) In case of doubt concerning such a decision of the customer, the certifying staff will inform
the VP for Quality Assurance & Safety who in turn will discuss the issue and resolve with the
customer.
c) If there still no decision has been taken, the VP for Quality Assurance & Safety will inform the
Authority of the Aircraft registration of such doubt, before issue of the certificate of return to
service. This will allow the Authority to investigate the matter as appropriate.
Note:
Authorized certifying staff are responsible for decide using maintenance data, whether an Aircraft
defect hazards seriously the flight safety and therefore decide when and which rectification action
shall be taken before further flight and which defect rectification can be deferred. However, this
does not apply when the MEL is used by the pilot or by the authorized certifying staff
See AMO Manual 2.17 for “Maintenance report”.

AMO MANUAL
2.16.5 DGCA Sample Document
2.16.5.1 Certificate of Return to service Statement & Forms under DGCA Approval
(CASR Part 43.9, 43 Appendixes B & 145.59(a))
For Indonesia Registered Aircraft
"Example"
MAINTENANCE RELEASE
The Aircraft, airframe, Aircraft engine, or appliance identified above was repaired and inspected in
accordance with current Civil Aviation Safety Regulation is approved for return to service with
respect to the work performed. Pertinent details of the repair are on file at this Approved
Maintenance Organization under
Order No. __________________________________
Date __________________________________
Signed __________________________________
(For signature of authorized representative)
PT Garuda Maintenance Facility Aero Asia Tbk, Certificate Number: 145D-1

BUSH 19130
Cengkareng - Indonesia
NOTE: Inspection stamp/symbol will NOT be used on the maintenance release only authorized
inspector’s signatures.

AMO MANUAL
2.16.5.2 Sample of Documents/Forms for DGCA Indonesian Registered Aircraft
ALTIMETER & ATC TRANSPONDER TEST AND INSPECTION
ALTIMETER TEST AND INSPECTION

Form No.: GMF/Q-006A
DGCA AMO 145D-1

ALTIMETER TEST AND INSPECTION
I certify that the Altimeter test required by CASR 43 Appendix E was
performed.
The Altimeter was tested to :. . . . . . . . . . .ft.

Tested date :
Stamp : Signature :
Form No.: GMF/Q-006A R2
ATC TRANSPONDER TEST AND INSPECTION

Form No.: GMF/Q-007A
DGCA AMO 145D-1

TRANSPONDER TEST AND
INSPECTION
I certify that the ATC Transponder test required by CASR 43 Appendix F
have been performed. Tested date :
Stamp : Signature :
Form No.: GMF/Q-007A R2

AMO MANUAL
CERTIFICATE OF MAINTENANCE
Form No.: GMF/Q-010 A
CERTIFICATE OF MAINTENANCE
AIRCRAFT Type : AIRCRAFT Serial Number : AIRCRAFT Reg. :
Sales Order No. : File Ref. :
AIRCRAFT Total Flying Hours : AIRCRAFT Total Cycles :
Inspection Type :
Pertinent details of Inspection see overleaf.
VALID UNTIL
AIRCRAFT Total flying hours/Cycles : /, or Calendar Days :
From the date of certification which ever comes first.
GROUP CERTIFICATE OF COMPLIANCE
CATEGORY SIGNATURE AUTHORIZATION NO. DATE
Airframe …………………………… ……………………………. ……………………
Engine …………………………… ……………………………. ……………………
Communication …………………………… ……………………………. ……………………
Navigation …………………………… ……………………………. ……………………
Auto Pilot …………………………… ……………………………. ……………………
Instrument …………………………… ……………………………. ……………………
Electrical …………………………… ……………………………. ……………………
The person(s) signing in the group certificate of compliance certificate as follows :

I hereby certify that the inspection/overhaul/repair/replacement/modification specified in the Sales order
has been performed in accordance with: …………………………………………………………………...
…………………………………………………………………………………………………………………
MAINTENANCE RELEASE
The Aircraft identified above, was repaired and inspected in accordance with current instructions contained in
:
…………………………………………………….
(name operator and manual program)
Under which the operator is approved, and the current Civil Aviation Safety regulations and is approved for
return to service.
Pertinent details of the repair are on file at this Approved maintenance Organization under Sales Order No.:
Place ……………….. Date: ………………. Signed ……………… License or Auth. No. ………………
For PT Garuda Maintenance Facility Aero Asia Tbk, Certificate No. : 145D-1
Soekarno-Hatta Airport, Jakarta – Republic of Indonesia
Form No.: GMF/Q-010 A R4

AMO MANUAL
RETURN TO SERVICE AFTER EMBODIEMENT OF ALTERATION OR MAJOR REPAIR

DGCA Form 43-337

AMO MANUAL

AMO MANUAL
AUTHORIZED RELEASE CERTIFICATE

DGCA Form 21-18
Block-By-Block Instructions for Completing DGCA Form 21-18 for Authorized Release Certificate.
Block 1. Approving Civil Aviation Authority/Country. DGCA Indonesia. (Preprinted.)
Block 2. Authorized Release Certificate, DGCA Form 21-18 for Authorized Release Certificate.
(Preprinted.)
Block 3. DGCA Form Tracking Number.

Enter the unique number established by the numbering system.
Block 4. Organization Name and Address.

Enter the full name and physical address (no post office box numbers) of the organization or facility
for which the form is being issued, and the facility’s certificate number as appropriate. A logo or
other identification of the organization is permitted if it can be contained within the block.

AMO MANUAL
Block 5. Work Order/Contract/Invoice Number.

To facilitate customer traceability of the item(s), enter the work order number, contract number,
invoice number, or similar reference number.
Block 6. Item.
Enter line item numbers when there is more than one-line item. This block permits easy cross-
referencing to the Remarks block 12
Block 7. Description.
Enter the name or description of the product or article. Preference should be given to the term used
in the instructions for continued airworthiness or maintenance data (for example, illustrated parts
catalog, Aircraft maintenance manual, service bulletin and Component Maintenance Manual).
Block 8. Part Number.

Enter each part number of the product or article. In case of an Aircraft engine or propeller, the model
designation may be used. If the article being worked is a subassembly that does not have a part
number of its own, enter the next higher assembly number followed by the word “subassembly.”
Block 9. Quantity.
Enter the quantity of each product or article shipped.
Block 10. Serial Number.

If the product or article is required by part 45 to be identified with a serial number, enter it here.
Additionally, any other serial number not required by regulation also may be entered. If no serial
number is entered in this block, enter “N/A.” If a specific batch or lot number is used, refer to the
instructions for Block 12.
Block 11. Status/Work.

The following table describes what to enter in a specific situation. The term entered in Block 11
should reflect the majority of the work performed by the organization. The use of upper or lower
case in this block does not matter.
Table 1—DGCA Form 21-18 for Authorized Release Certificate Block 11 Terms
Enter— For—
“OVERHAULED” A process that ensures the product or article is in
complete conformity with the applicable service
tolerances specified in the type certificate holder’s or
equipment manufacturer’s instructions for
continued airworthiness, or in the data approved or
accepted by the authority. The product or article will
be at least disassembled, cleaned, inspected,
repaired as necessary, reassembled, and tested in
accordance with the approved or accepted data.
“REPAIRED” Repair of defect(s) using an applicable standard.

AMO MANUAL
“INSPECTED” and/or “TESTED” Examination or measurement in accordance with an

applicable standard (for example, visual inspection,
functional testing, or bench testing).
“MODIFIED” Alteration of a product or article to conform to an
applicable standard.
Block 12. Remarks.

The use of upper or lower case in this block does not matter.
(1) Describe the work identified in Block 11 and associated results necessary for the user or installer
to determine the airworthiness of the product or article in relation to the work being certified.
This can be done either directly or by reference to supporting documentation. If necessary, a
separate sheet may be used and referenced from the main DGCA Form 21-18. Each statement
must clearly identify which product or article in Block 6 it relates to.
(2) Below are examples of conditions that could necessitate a statement in this block. These
statements may or may not be appropriate depending on the form’s purpose.
a) Maintenance data used, including the revision status and reference.
b) Compliance with ADs or service bulletins.
c) Repairs carried out.
d) Modifications carried out.
e) Replacement articles installed.
f) Life-limited parts status (for example, total time, total cycles, and time since new).
g) Deviations from the customer work order.
h) Release statements to satisfy a Civil Aviation Authority maintenance requirement.
i) Information needed to support shipment with shortages or re-assembly after delivery.
j) NDT methods with appropriate documentation used when relevant
(3) When an authorized person completes Blocks 14a through 14e for the purpose of rebuilding
or altering a product they hold the approval for in accordance with CASR 43.3(f) of DGCA.
Blocks 13a through 13e.

General Requirements for blocks 13a-13e: Not used for maintenance release. Shade, darken, or
otherwise mark to preclude inadvertent or unauthorized use
Block 14a. Approval for Return To Service.

Mark the appropriate box(es) indicating which regulations apply to the completed work.
Block 14b. Authorized Signature.

This space will be completed with the signature of the authorized person. Only persons specifically
authorized are permitted to sign this block. The approval signature must be applied at the time and
place of issuance and manually applied.
Block 14c. Approval/Certificate No.

Enter the Certificate/Approval number/reference. This number or reference is issued by the
Competent Authority

AMO MANUAL
Block 14d. Name (Typed or Printed).

Enter the typed or printed name of the authorized representative whose signature appears in Block
14b.
Block 14e. Date (dd/mmm/yyyy).

Enter the date on which block 14b is signed, the date must be in the format dd = 2 digit day, mmm
= first 3 letters of the month or complete name of month, yyyy = 4 digit year.
Loss of DGCA Form 21-18 Authorized Release Certificate

If a copy of an DGCA Form 21-18 is requested, correlation must be established between DGCA Form
21-18 and the applicable product(s) or article(s). The originator must retain a copy of each DGCA
Form 21-18 issued to allow verification of the original data. There is no restriction on the number of
copies of DGCA Form 21-18 that may be sent to the customer or retained by the originator.
Reissuance Because of Typographical Errors.
The originator may reissue DGCA Form 21-18 to correct typographical errors.
a. The recipient of the incorrect DGCA Form 21-18 must provide a written request and a copy of the
incorrect DGCA Form 21-18 to the originator.
b. The request for a corrected DGCA Form 21-18 may be honored without reverification of the
product or article condition. The reissued DGCA Form 21-18 is not a statement of current condition
and must refer to the DGCA Form 21-18 being corrected. Include this reference in Block 12 using
the following statement: “This DGCA Form 21-18 corrects the error(s) in Block(s) [enter block
number(s) corrected] of the DGCA Form 21-18 [enter form tracking number] dated [enter issuance
date] and does not cover conformity/condition/return to service.” The reissued form must be
marked as such. Both forms must be retained according to the retention period.

AMO MANUAL
2.17 RECORDS TO THE CUSTOMER

(Ref: CASR-145.219)
This section is related with the transmission of the maintenance records to the customer after the
performance of maintenance.
PT Garuda Maintenance Facility Aero Asia Tbk customer service after getting the records from the
records function will hand over it to the customer as agreed by the contract as appropriate:
▪ Maintenance Release Certificate;

▪ Preliminary inspection status report;
▪ A list of the routine work performed;
▪ A list of non-routine work (MDR) & disposition;
▪ A list of additional work performed not specified by the customer (if any);
▪ A list of the material/parts used;
▪ A list of airworthiness approval tags;
▪ A list of transferred components from other aircraft (if any);
▪ Waivers/deferred defects (if any) as authorized by the customer with supporting evidence;
▪ A list of scrapped parts as per customer request;
▪ Any other record specified by the customer.
When waivers/deferred defects are included in the report, there must be supporting evidence
following the letter or reference to the letter requested/approved the waiver.
The records will be transmitted to the customer as soon as possible after the maintenance is
completed. The time period will not exceed that specified by the customer.
When PT Garuda Maintenance Facility Aero Asia Tbk is contracted by customer the records, such
records will be kept as per customer’s procedure as specified in AMO Manual Section 2.14
See AMO Manual section 2.14

AMO MANUAL
2.18 REPORTING OF DEFECTS TO THE DGCA INDONESIA/ CUSTOMER/ MANUFACTURER

(Ref: CASR-145.211, 221)
2.18.1 General
This procedure is related with the:
a) Reporting important operating defects and malfunctions found by GMF to Operator,

Authority or TC Holder;
b) Reporting deficiencies caused by GMF during maintenance to operator and Authority after
the return to service is issued; and for the
c) Internal reporting system for deficiencies created by GMF
2.18.2 Reporting Operational Defects
Any condition identified on aircraft or aircraft components that could seriously hazard the aircraft
will be reported to the aircraft operator, the appropriate authority or the TC Holder.
Reports will be made by the VP for Quality Assurance & Safety as soon as possible within 96 hours
since the defect was found, on a form and in a manner prescribed by the Authority as follows:
• For DGCA Indonesia: Service Difficult Report Form No. DGCA 43-01;
• For any other Authority: As instructed by the NAA.
Prior to submitting the report, the VP for Quality Assurance & Safety will contact the Authority of
the Aircraft registration to ensure that such defect can be reported or not. The defect may not be
reported if such defect is known or it has been reported by any other organization. Defects, which
may be reported, are the following:
a) Damage on aircraft structure that could seriously hazard the aircraft or cause an Unairworthy
condition;
b) Severe cracks, heavy corrosion, burning or deterioration of aircraft structure, aircraft engines
and aircraft components exceeding allowed thresholds, detected during maintenance;
c) Failure of any emergency system during scheduled testing;
2.18.3 Reporting Deficiencies Caused by PT Garuda Maintenance Facility Aero Asia Tbk during
Maintenance after the Return to service is issued
The VP for Quality Assurance & Safety will determine the need to report and recall (if necessary) any
article which may subject to faults due to inappropriate process, incorrect use of material, etc.
He/she will inform the customer and the Authority as appropriate describing in detail the
deficiency. Such deficiencies may be identified from the following situations:

AMO MANUAL
a) Records may reveal that an important maintenance task such as AD Note or defect
rectification has not been performed, or a component with improper configuration or
certification has been installed;
b) Similar maintenance tasks have resulted in deficiencies on Aircraft and components under
maintenance. The defects has been found by the customer during operation;
c) Any other reason that jeopardize the safety of the aircraft.
Prior to submitting the report, the VP for Quality Assurance & Safety shall discuss with the operator
about the possibility that an unsafe condition may exist on the aircraft. Depending on the
suspected defect, the operator may verify its existence or have GMF to verify and rectify the defect.
Should the suspected unsafe condition is related with an AD Note and the operator is unwilling to
cooperate for the prompt correction of the defect, the VP for Quality Assurance & Safety will inform
the Authority concerned and he/she will act accordingly. The reporting procedure to the Authority
may be the same as per AMO Manual chapter 2.18.2
2.18.4 Internal reporting system for deficiencies caused by PT Garuda Maintenance Facility Aero
Asia Tbk
Based on GMF Quality Policy, all employees are obliged to report defects created due to GMF fault
to their Managers in a manner that such reports will ultimately come to the attention of the Quality
Control personnel and certifying staff. Such staff will issue the appropriate forms for the initiation
of the corrective and preventive actions (AMO Manual 3.3 & 1.1.3).
The purpose of the report is to identify the factors contributing to deficiencies, and to make the
system resistant to similar errors. Management must establish the appropriate culture to
encourage all personnel for a free and frank reporting of any (potentially) safety related occurrence.
The Management must also ensure that personnel are not inappropriately punished for reporting
or cooperating with occurrence investigations.
Corrective action on deficiencies will be taken as instructed in AMO Manual chapter 3.3.3 and 1.1.3.
The reporting procedure is also mentioned in AMO Manual chapter 2.18.5.

AMO MANUAL
2.18.5 Sample of Documents/Forms for DGCA Indonesian Service Difficulty Report
SERVICE DIFFICULTY REPORT

DGCA Form 43-01

AMO MANUAL
INSTRUCTION FOR COMPLETING THE SERVICE DIFFICULTY REPORT DAC FORM 43-01
A. For Organizations submitting the SDR
1. Enter the name of Operator/Approved Maintenance Organization/ Manufacturer.
2. Enter the SDR Control Number as specified in section 5e.
3. Enter the aircraft system and subsystem, respectively by the numerical symbols (ATA spec. 100).
Example: Engine Cylinder 7230 enter only 7230.
4. Enter the registration mark shown on the aircraft such as PK-GAC, N-953AE.
5. Enter the stage of flight or ground operation the aircraft was engaged in when the reported
failure, malfunction, or defect occurred or was observed.
6. Place where the difficulty occurred such as Jakarta, Medan, Jeddah.
7. AIRCRAFT:
- MANUFACTURER: Enter the aircraft manufacturer's name. Any meaningful abbreviation will be
acceptable. Example: Beech, Cessna
- MODEL/SERIES: Enter aircraft model as identified on the aircraft data plate. Example: 172A, 180
- SERIAL NUMBER: Enter the serial number assigned by the manufacturer. Example: 81RK, 94RK
POWERPLANT:
- MANUFACTURER: Enter the engine manufacturer's name. Any meaningful abbreviation will be
acceptable. Example: Lyc., Cont.
- MODEL/SERIES: Enter engine model as identified on the engine data plate. Example: IO-540, O-
470R
- SERIAL NUMBER: Enter the serial number assigned by the engine manufacturer. Example: 4700,
2300
PROPELLER: Complete only if pertinent to the problem being reported.
- MANUFACTURER: Enter the manufacturer's name. Any meaningful abbreviation will be
acceptable. Example: Hartzl., Hamstd.
- MODEL/SERIES: Enter propeller model as identified in type certificate data sheet/propeller
specifications. Example: DHCC2Y, M74CC
- SERIAL NUMBER: Enter the serial number assigned by the propeller manufacturer. Example:
D800, D900
8. APPLIANCE/COMPONENT (Assembly that includes part):
- Comp/Appl Name: Enter the manufacturer's nomenclature for the component or appliance of
the specific part causing the problem. Example: engine, starter
- Manufacturer: Enter the part manufacturer's name. Example: Lyc., Lear
- Model or Part No.: If supplied by the manufacturer. Example: 0-362YK-1, 0-473GH-2
- Serial Number: If supplied by the manufacturer. Example: CH9693, DE8549
9. SPECIFIC PART (of component) CAUSING TROUBLE:
- Part Name: Enter the name of the specific part causing the problem. The appliance or
component is the assembly which includes the part. For instance: When the part is a burned
wire, the component would be the system using the wire, such as VHF communication system.
When the part is a bearing, the appliance should be the unit using the bearing, such as starter,
alternator, generator, etc. When the part is a stringer, the component name should be fuselage,
wing, or stabilizer, etc. Example: bearing, wire, etc.
- MFG. Model or Part No.: Enter the manufacturer's part number. Example: 14542, 23893
NOTE: If same as aircraft engine, or propeller, leave blank.

AMO MANUAL
NOTE: If the aircraft, engine, or propeller manufacturer is the component manufacturer,

leave blank.
- Serial No.: Enter the serial number assigned by the manufacturer. Example: W5489, etc.
- Part/Defect Location: Enter the location. Example: left half, right wing
10. Part TT: Enter the service time of the part in whole hours. (If Part TT is unknown, use aircraft,
engine, propeller, or appliance/component total time, whichever is applicable); Example: 02756,
04278
11. Part TSO: Enter the service time of the part since it was last overhauled, in whole hours. (If part
TSO is unknown, use an aircraft, engine, propeller, or appliance/component time since last
overhaul, whichever is applicable.) Example: 00351, 00427
12. Part Condition: Enter the word(s) which best describe the part condition.
Malfunction, Corroded, Failed, Cracked, Chafed, Missing, Misassembled, Leaking, Short Circuit,
Scored, Contaminated, Incorrect Part, Disconnected, Open Circuit, Deflated, Burnt, Discharged,
Jammed
13. Date Occurrence: Enter the actual date of the occurrence, day. Month, year.
14. Enter name of person who has submitted the SDR.
15. Enter title.
16. Enter phone or facsimile number.
17. Date Submitted: Enter the date of submission, day, month, year.
18. Comments: The text should identify and describe the cause of the malfunction, failure or defect.
It should contain descriptive information concerning the part/component that caused the
difficulty, inspection findings and corrective action taken to prevent recurrence. If additional
space is required to give the complete story use the reverse side of the form. Make reference to
any attachment such as pictures, parts, etc.
B. For DGCA use only

19. Enter the date the SDR was received.
20. Enter the DAC control number as follows:
First two digits - year that SDR is recorded
Second two digits - month that SDR is recorded
Third two digits - day that SDR is recorded
Four last digits - serial sequence number of the SDR system i.e.: 0209150001.
21. Enter status of SDR Open or Closed
Open - Check this block if the report is not complete and there is more information
forthcoming.
Closed - Check this block if the report is complete and there is not expected to be any further
information on this particular occurrence.
Supplemental reports are entered as Supp.#1 open if there is more information to follow or
Supp. Closed indicating that this is the final report.
22. Enter name of SDR-IIC (PMI/PI).
23. Sign the SDR form when the SDR is closed.
24. Enter date when the SDR is closed.
25. Comments (continued from item 18).

AMO MANUAL
2.19 RETURN OF DEFECTIVE AIRCRAFT COMPONENTS TO STORES
2.19.1 Serviceable Components/Parts found defective during Installation and Returned to Stores
When a component/part with a serviceable tag or equivalent tag is found non-conforming during
the installation/assembly, the Quality Control staff will inspect it and make disposition as per 2.18.5
and will attach the repairable tag/serviceability tag. The PPC will process it as per this procedure
and depending on its disposition (repairable, pending disposition, scrap). If investigation needed,
report the occurrences as per AMO Manual Section 2.18.
Furthermore, the quality control staff will report to the Quality Assurance & Safety to make a
preliminary determination of the source or cause of damage and request corrective actions to the
appropriate functions. Based on the severity of the situation, a non-conformance report may be
issued as per 3.3.
2.19.2 Labelling and Handling of Unserviceable Components
2.19.2.1 Storage & Identification of Defective Components/Parts Awaiting Inspection, Disposition &
Repair
All parts and components after removed from aircraft or their next higher assembly are inspected
to determine required actions. Components/parts found defective are identified as follows:
a) Repairable
If repairable per available maintenance data, components/parts are routed for repair with the
'Repairable Tag/serviceability Tag'. This tag will remain with the components/parts until the
repair is completed and replaced with a serviceable tag.
b) Pending disposition
If during inspection or test an inspection finding leads to a required repair not covered in the
current maintenance manuals, the planning engineering will assist the maintenance
personnel in defining an approved current maintenance data. In this case the maintenance
function and the planning engineering will follow the requirements of Section 2.9.3. Pending
decision components/parts are identified with the tag Form No.: GMF/Q-074.
c) Scrapping
Scrapped parts, due to lifetime expiration or totally defects, will be identified with a
"Condemned Tag". Form No.: GMF/Q-013. Scrapped parts are handled as per section 2.19.4.
The PPC will place the defective components/parts in the designated segregated temporarily
storage areas waiting for maintenance work orders and to be transported to the designated units
for maintenance or to contractor. The PPC will arrange for the proper packaging and preservation
per AMOM section 2.20.2.
For those components/parts requiring maintenance in house, the PPC will issue a delivery note and
will move the components/parts to the designated shop for maintenance. For those

AMO MANUAL
components/parts requiring maintenance to contractors, the instructions on Section 2.20 will be

followed.
Defective components/parts, which the customer is responsible for maintenance outsourcing, will
be temporarily kept by PPC in well preserved store area, packed and identified and will be
processed as agreed by the customer.
The PPC will segregate repairable, pending disposition and scrapped component/parts in the
temporary stores and will properly identify them.
2.19.2.2 Defective Components/parts (Including Engines) Received For Maintenance (directly from
the customer or from other units)
All components/parts received for maintenance will be temporarily stored at designated store
areas, properly packed and preserved and properly identified with the following tags/forms waiting
for repair:
a) For the components/parts received from Base Maintenance, a repairable tag/serviceability
tag, and delivery note.
b) For the components/parts other than engine received directly from customer, a customer's
repairable or unserviceable tag or equivalent shall remain attached and work order
The responsible unit will perform the requested maintenance as required by this manual and the
appropriate quality procedures.
PPC will be responsible for controlling the components/parts received for maintenance as well as
for arranging the proper preservation, handling and segregation. While in stores awaiting
disposition/maintenance, segregation for repairable, pending disposition and scrapped
components/parts shall be carried out.
2.19.2.3 Defected Components/Parts Discontinued from Maintenance
If repair/maintenance of components/parts has to be discontinued due to lack of parts,

maintenance instructions, or production capacity, the components/parts will be stored at
designated shop’s temporary store areas attached with a “Pending Disposition Tag” Form No.:
GMF/Q-074 completed by the PPC function.
Depending on the reason, the held components/parts will be completed with any applicable
documentation. The PPC is responsible for the proper handling and preservation while in storage.
2.19.2.4 Traceability
All components/parts will be traceable to the aircraft, engine and customer work order.

AMO MANUAL
2.19.2.5 Defective Components/Parts Pending Disposition - No Repair Instructions Available
Such components/parts will be stored and identified as instructed in 2.9.3.
2.19.3 Control of Scrapped Parts & Material
All workstations PPC Managers are responsible to collect and store definitively scrapped parts in
secured scrap containers identified per customer name and work order. The PPC will coordinate
with the customer service if the customer wants the scrapped parts to return back to his/her base.
The following will be performed by the PPC:
Make a list of scrap parts. Include in the list the customer's name, the part name, part number, serial
number (if any) and quantity. The list must be as detailed as possible. The scrapped parts should
have the Condemned tag Form No.: GMF/Q-013 attached.
Provide a list of scrapped parts to the customer and keep a copy for two years. If the customer does
not take the scrap parts within one week after the maintenance work order is completed, send the
parts to the scrap area.
2.19.3.1 Destruction of the Scrapped Parts & Material
The Facility Maintenance Function is responsible for their storage and mutilation as appropriate.
This function will list all mutilated parts, materials and will arrange for the further disposal to
mutilation area The Senior Manager of the Facility Function will perform the following:
▪ Make a list of scrap parts, material, which are to be mutilated. Include in the list the customer's
name, the part name, part number, serial number and quantity. The list must be as detail as
possible.
▪ Call the Quality Assurance & Safety to be present during the mutilation.
▪ Under supervision of the Quality Assurance & Safety, mutilate all the collected scraps as listed.
▪ After mutilation, the Quality Assurance & Safety will sign the appropriate forms of the list of
mutilated parts that the parts have been mutilated.
Scrapped dangerous material will be placed on sealed containers and will be disposed in
accordance with applicable Indonesian government regulations. Non-dangerous material will be
drained directly to the water waste treatment.
The Senior Manager of Facility Maintenance Function or his/her delegate and Quality Assurance &
Safety Auditor will witness the mutilation of parts, material and will sign the appropriate forms and
will keep records for two years. He/she will ensure that in any case all parts and material have been
mutilated.
After the mutilation those mutilated parts, material, should be place in the mutilated area for
disposal.

AMO MANUAL
2.19.3.2 Scrapped Parts & Material Mutilation
The Scrapped Parts & Material shall be processes by the facility maintenance and witnesses by
Quality Assurance & Safety Auditor for mutilate in the mutilation area, and shall be recorded in the
form GMF/Q-223. The Senior Manager of Facility Maintenance or his delegate and the Quality
Assurance & Safety auditor must put their signatures and the date on the form.
After the mutilation those mutilated parts, material, should be place in the mutilated area for
disposal.
2.19.3.3 Use of Scrapped Chemicals (other than the dangerous), for Non-Aircraft Use
The Facility Maintenance may use the scrapped shelf life material and other chemicals for non-
aircraft use provided a list will be kept to show where such material have been used.

AMO MANUAL
2.20 DEFECTIVE COMPONENTS/PARTS TO OUTSIDE CONTRACTORS

(Ref: CASR-145.51, 211 & 217)
2.20.1 Selecting the Appropriate Contractor
The Procurement function will send the defective components to a Contractor listed in Approved
Supplier List (ASL). Approved Maintenance Organization will be selected depending on the
Authority of Aircraft registration where the component is intended for installation. Appropriate
certificates will be requested, together with other maintenance records, as required on section 2.2.1
of this manual.
The Procurement may select a contractor for the performance of maintenance provided:
a) The contractor has been approved by the Quality Assurance & Safety as instructed in Section
2.2.1 of this manual for the specific maintenance and listed in ASL.
b) The customer agrees to use such contractor.
Procedure
All defective components intended to be sent to contractors are properly preserved. For time/cycle
limit components, operating and remaining time and cycles must be indicated.
When a defective component has to be repair, distribution personnel will picked up and send the
defect part to unserviceable store before purchasing issue a repair order
The Repair order requisition shall clearly describe the following as appropriate:
a. Part name;
b. Part number;
c. Serial number (if any);
d. Description of defect;
e. Work to be carried out;
f. Agreed turn around time;
g. Other documents required executing the maintenance (if any);
h. Records required and airworthiness release certifications to be delivered (as customer
required);
i. AD/SB incompliance
j. Modification status
k. The documents of the defective component must be traceable to the work order and/or
Aircraft registration.
l. Dispatch location and date of return

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The Purchaser shall ensure that the purchase order will clearly describe the work to be performed.
Attachments of the purchase order must include all the information required to execute the
maintenance.
2.20.2 Receiving the Repaired Components Back from the Contractor
All components received from contractors after maintenance will pass through the receiving
inspection and will be inspected as required by QP 202-01.
2.20.3 Defect Parts Send to Non DGCA Certificated Repair Station
GMF may send the engine part, APU part, component parts to non DGCA certificated repair station
provided that:
1. GMF must has the related engine assy, APU assy and Component assy rating
2. Parts will be installed into engine, APU or component that will be completely tested according
to the manual and GMF will issue ARC of the NHA
3. The repair station must issue FAA 8130-3 and/or EASA form 1 for the repaired parts
4. Such of the parts shall not be installed as an LRU or directly on an Aircraft
GMF shall directly control to such of non DGCA certificated repair station refer to 2.2.1 or indirectly
control the DGCA certificated repair station that having mutual agreement with. GMF
2.20.4 Return of unserviceable components to the customer
Defective components/parts intended to be returned to the customer will be temporarily kept by

PPC in well-preserved store area, packed and identified with repairable tag/serviceability tag. The
defective components/parts will be processed as instructed by the customer.
All defective components intended to be sent to contractors or to the customers are properly
preserved. The identification and traceability status from the next higher assembly will remain
attached all the times. For time/cycle limit components, operating and remaining time and cycles
must be indicated (informed by customer).
Respective Production Planning & Control is responsible for the collection of the appropriate
documentation from engineering function and procurement and make the appropriate
arrangements with the Packaging and Shipping function.
The Packaging & Shipping function will properly pack and preserve the component following
appropriate packaging and preservation instructions ensuring the appropriate documentation is
included. The protection will be extended to include delivery to destination using the appropriate
means of transportation as required by maintenance manuals or customer requirements.
Removed unserviceable loan parts must be completed with removable tag indicating the status of
the parts.
AMO MANUAL
2.21 CONTROL OF COMPUTER MAINTENANCE RECORD SYSTEMS

(Ref: CASR-145.219)
2.21.1 Security of Computer Generated Back up Files of Maintenance Instruction and Engineering
Instructions
Such maintenance instructions are developed as per AMO Manual 2.8. Back up files of Maintenance
Instruction will be secured by password to avoid access to unauthorized personnel. The name of
the engineering function who develops the job card, MDR or PD sheet and the subsequent revisions
will appear on the footer of each document and it represents the signature of the writer.
Provisions are made to secure for loss of data resulting from system failure. In all cases a back up file
must be available and updated every 24 hours.
2.21.2 Electronic Control of Maintenance Records
GMF does not use computerized maintenance records system for the purpose of recording the
maintenance activities performed and for electronically claiming the work. In some instances, it
may be appropriate for GMF to scan and keep in a CD, copy of the maintenance records.
For general support records, electronic means are used to store data such as SAP and LAN. There is
at least one backup system that is updated every 24 hours. Each terminal is required to contain
program safeguards against the ability of unauthorized personnel to alter the database. The backup
former programs and release of programs in use must be able to read the data for at least two years.
Provisions are taken so that such computerized records to be accessible only to authorized
personnel using appropriate passwords.
Computer backup discs, tapes etc. are be stored in a different location from that containing the
working discs, tapes etc., in an environment that ensures they remain in good condition.
In case the computer system is shut down, the manual system (paperwork) is used to administrate
any recordings and/or transactions. When the computer system is back to normal, all the
transactions and records, which have been generated in paper, are transferred to the computer
system.

AMO MANUAL
2.22 CONTROL OF MAN-HOUR PLANNING VERSUS SCHEDULED MAINTENANCE WORK

(Ref: CASR-145.151, 153, 155 & 157)
Determination of the Number of Employees Required
In order the man-hours for each work order to be sufficient to perform the maintenance program
within the prescribed program visit, the following must be taken into account:
a) Determination of the total manpower required based on the master production schedule;
b) Based of the existing available hours per employee, determine the number of man hours
required;
c) Based on the required special skills, determine the required number of staff per type of skill;
d) Determination of sufficient number of quality audit personnel to carry out the quality
monitoring compliance functions;
e) Determination of sufficient number of skilled and qualified inspection personnel to carry out
Required Inspections as required by operator or customer. These determinations will be made
based on operator's or customer’s maintenance program;
f) Determination of adequate number of qualified Certifying Staff for each product type;
g) The number of permanent employees of each hangar and workshop at least 50% of the total
required employee
In case of workload deviation, if necessary, man-hours plan shall be revised less than 3 months.
Revision process must consider item a up to g of the first paragraph of this chapter. Revision of man-
hours planning shall be approved by related VP’s.
A deviation of more than 25% of manpower availability will be reported to the Quality Assurance &
Safety and CEO for corrective actions.

AMO MANUAL
2.23 CONTROL OF CRITICAL TASKS

(Ref: CASR-145.205)
2.23.1 Definition of Critical Tasks & Procedure
Critical tasks are defined as those tasks, which the past experience has shown the possibility of an
error being repeated to reassemble aircraft components after removal especially when several
identical aircraft components are to be fitted to more than one system of the same aircraft.
Examples of such possible errors could be the possibility of failure to reinstall engine oil filters,
gearbox access covers, engine borescope access ports, etc.
List of critical task items are provided by operator and can be determined by reviewing Customer’s
Maintenance Program (MP). In case the owner or operator does not specify in his/her MP, the
critical task item list maybe developed by engineering function based on respective Maintenance
Planning Data from manufacture.
When only one person is available to carry out these same tasks then the job card should include
an additional stage for re-inspection of the work by the person after completion of all the same task
and that person must have current Aircraft Maintenance Engineer License appropriate to the type
of aircraft being maintained.
The Engineering function will be responsible to:

a) Perform a risk analysis to determine the possibility of errors related to failure to re-install
similar components fitted to different systems of the same aircraft.
b) Utilizing past experience to determine other possible errors of incomplete maintenance.
c) Identify items that fall to steps a) & b) above and issue engineering instruction.
The planning engineer function will be responsible to:

a) Develop one Job Card for each aircraft system for the removal and installation of parts, which
are identical to another aircraft system. For example, to check the oil filters for 747-400
engines, utilize four job cards, one for each engine.
b) Write the maintenance tasks for each job card by including an additional step for inspection
in the job card as the example below:
1) Step one : Remove borescope plug for access;
2) Step two : Borescope Inspection;
3) Step three : Install/close borescope plug;
4) Step four : Inspect/make sure borescope plug for properly closed and secured.
NOTE:
The inspection step should not be at the same step with the install/close step.
c) Identify the job card as Critical Tasks by placing such state or by code on the header of the
job card.
NOTE: This procedure applies also for the line maintenance tasks (AMO Manual L2.7)

AMO MANUAL
2.23.2 Performance of Required Inspections
Required Inspection Items (RII) as required by CASR Part 121.371 are items of maintenance and/or
alteration which could result in a failure, malfunction or defect which would endanger the safe
operation of the aircraft if not performed properly or if improper parts or materials are used. These
items require inspection prior to the release of an aircraft for flight.
Proper parts and materials must be used, and the maintenance accomplished in accordance with
applicable current aircraft manual specifications or other data acceptable to or approved by the
authority.
Each required inspection item will be accepted or rejected based on use of proper materials, correct
installation, security, and operation as applicable, and may be approved for return to service only
by a person with RII authority as authorized by VP Quality Assurance and Safety.
RII staff must be approved by the operator. Ensure that such staffs are appropriately trained and
approved per AMO Manual 3.7 before they perform required inspections.
RII inspections will be performed as required by the operators’ maintenance program or if

requested by customer, GMF’s Engineering function will develop RII base on GMF procedure and
will be approved by customer.
The appropriate number of personnel will be assigned as per AMO Manual 2.22 and AMO Manual
2.28. The work performed will be claimed as required by AMO Manual 2.13.

AMO MANUAL
2.23.3 Defining RII - Decision Making Diagram
Task Identified that could result in a failure, malfunction,

or defect endangering the safe operation of the aircraft
if not performed properly or if improper parts or
materials are used
Yes
Is work being No
RII does not apply as it is limited to
performed on installation and repair on aircraft
the aircraft?
Yes
RII does not apply as those lists

Is the item contain items of equipment that
Yes
potentially authority has determined may be
deferrable per the inoperative or removed while still
MEL or CDL? maintaining aircraft airworthiness
No
Is a required test performed on

the item that will simulate RII does not apply as system
operational functions and defect No
operational integrity can be
failures, malfunctions, or defect assessed
that would impact the safe flight
or landing of the aircraft?
Yes
Designate task as a RII

AMO MANUAL
2.24 REFERENCE TO SPECIFIC MAINTENANCE PROCEDURES

(Ref: CASR-145.203 & 145.205)
2.24.1 Engine on Wing Running Procedure
Qualified authorized personnel will perform on-wing engine test run in accordance with current
maintenance manuals. Test results will be recorded on test data sheets.
2.24.2 Aircraft Pressure Running Procedure
This procedure will be accomplished per applicable current maintenance manuals. Pressure run
results will be recorded on Job Cards.
2.24.3 Aircraft Towing in and Out of Hangars Procedure
Qualified personnel and wing walker will tow and make sure of Aircraft towing process safely. When
the operator procedure is not available, engineering function will develop engineering instructions
for aircraft towing.
2.24.4 Aircraft Taxiing Procedure.
PT Garuda Maintenance Facility Aero Asia Tbk does not perform Aircraft taxing.
2.24.5 Aircraft De-Fueling & Fueling Procedure
It’s accomplished in accordance with current maintenance manuals and operator manual.
Engineering function will develop engineering instructions, including precautions during fueling
and de-fueling.
2.24.6 Aircraft Weighing
The manufacturer prior to delivery of the aircraft determines the Weight and the Center of Gravity.
Licensed personnel will accomplish repeat determination of the Weight and the Center of Gravity
of the aircraft in accordance with the instructions of the operator.
2.24.7 Ground & Flight Test
A ground & flight test is performed as required by the operator's specifications. GMF will arrange
for the flight test plan in consultation with the operator.
2.24.8 Aircraft Jacking
Aircraft jacking shall be performed in accordance with applicable chapter of current maintenance
manuals. The supervisor and maintenance personnel will ensure that all safety precautions have
been complied.
2.24.9 Aircraft Technical Wash
The engineering function will develop tasks refer to manufacturer cleaning instructions for the
cleaning of the aircraft prior commencing the heavy maintenance.

AMO MANUAL
2.24.10 Aircraft Docking and Ground Support

The engineering function will develop tasks refer to manufacturer instructions for the docking,
setting up access equipment, safety and support systems.
2.24.11Aircraft Storage and Prolong
The engineering function will develop tasks refer to current Aircraft type maintenance manual for
the storage and prolong inspection regarding interval storage time.

AMO MANUAL
2.25 PROCEDURES TO DETECT AND RECTIFY MAINTENANCE ERRORS
This section describe procedures to minimizing multiple errors, errors being repeated in identical
maintenance task compromising more than one system or function and preventing omissions
The procedure is also to aim identify the factor contributing to incidents or potential incident and
to make the GMF system resistant to such errors.
All members of staff are actively encouraged to submit reports using the GMF Internal Occurrence
Reporting (IOR) in accordance with QP 218-01.
PT Garuda Maintenance Facility Aero Asia Tbk has establish an environment in which maintenance
errors’ may be openly investigated in order that the contributing factors and root causes of such
errors’ can be addressed. GMF believes that a full and free reporting system is the best method for
establishing how and why events happen. Every effort will be made to avoid action that may inhibit
reporting.
2.25.1 Procedure to Minimize the Risk of Multiple Errors and Preventing Omissions
To minimize the risk of multiple errors and preventing omissions, maintenance personnel should
follow:
(1) That every maintenance task is signed off only after completion, for details of signing off ref
to AMO Manual 2.13.3;
(2) That work performed by personnel under supervision (i.e. temporary staff, trainees) is
checked and signed off by an authorized person as stated on AMO Manual 2.13.3;
Engineering function should group the tasks to allow maintenance personnel could sign-off
clearly identified. Grouping of maintenance task based on the complexity, critical item, and
workstation, which stated on AMO Manual 2.8.4.
2.25.2 Identification of Methods in use to Minimize the Risks
Planning method
To minimize the risk of multiple errors or errors being repeated in identical maintenance task,
Production unit required to develop man hour planning vs workload which stated on AMO Manual
2.22.
Identification of the error-capturing method(s) to be used

For minimizing error of the critical task are used error capturing methods, such as; inspection
procedures, for details of those methods ref to AMO Manual 2.23.

AMO MANUAL
2.25.3 Managing and Investigating Maintenance Potential Error and Error Occurrences
The Quality Assurance & Safety department will process and manage the occurrence report in
accordance with QP 218-01, raising the relevant report from and submitting it to manager of the
area for investigation and any corrective and/or preventive action.
2.25.4 Recording Maintenance Error Occurrences
All maintenance error occurrences are recorded on the Quality Assurance & Safety Department
database in accordance with QP 218-01and will be analyzed accordingly.
2.25.5 Feedback to Staff
Once the root cause has been identified and corrective/preventive action carried out, feedback to
staff will be carried out by either a change in procedure(s) or by Quality Bulletin. Pertinent
information on occurrences is also fed back at engineers’ continuation training.

AMO MANUAL
2.26 SHIFT/TASK HAND OVER MAINTENANCE STATUS PROCEDURE
(Ref: CASR-145.211)
2.26.1 General
The primary objective of the shift/task handover maintenance status is to ensure effective
communication between the incoming Manager / Supervisory Personnel and outgoing Manager /
Supervisory Personnel or detail last status maintenance task in a maintenance instructions progress
at the point of handing over the continuation or completion of the maintenance.
All production Managers / Supervisory Personnel will provide a Handover Maintenance Status
Record located at each production line in which the maintenance that is to continue from the
previous shift will be recorded and communicated with the next shift Manager/Supervisor.
The communication between the incoming and outgoing Manager / Supervisory Personnel must
be sufficient and effective in order the succeeding maintenance Manager / Supervisory Personnel
to continue the work without leaving any maintenance or inspection tasks unfinished due to
misunderstandings.
This section only applicable for production workstation which have shift crew rotation.
2.26.2 Information exchange between outgoing and incoming Manager/Supervisory Personnel

or non-shift for base maintenance activities
The outgoing Manager / Supervisory Personnel at the end of the shift will:
a) Ensure that all completed work is stamped by required qualified personnel.

b) Write/input on the Hand over Maintenance Status the unfinished task on that shift, and the
finished hand over work from the progress shift before. Outgoing manager/supervisor should
give the following information:
▪ Maintenance Instruction task number and the step which the incoming
Manager/Supervisor must continue the work;
▪ Work order number;
▪ Write/input the next Maintenance Instruction task which is to continue if there is no any
unfinished one (in progress) as a means of uniform continuation of the work;
▪ Give reference to the manufacturer's maintenance data for the maintenance of the
particular items;
▪ Give information resources required for finishing the works
▪ Give information regarding outstanding issue
▪ Give any other information as necessary;
▪ Sign and date on the hand over maintenance status.
c) When it is applicable, meet with the incoming Manager/ Supervisory Personnel and brief him
of the exact status of the work in progress and show him at the site what is to be continued
based on what is written on the record. This briefing includes accounting for the in-progress

AMO MANUAL
maintenance status of the work orders and availability status of tools/equipment and any
other resources that are to be used to assure continuation of the work.
The incoming Manager/ Supervisory Personnel (for work shift) will:
a) Meet with the outgoing Manager/Supervisory Personnel and be briefed of the exact status of
the work in progress. Read and understand what was written in the handover maintenance
record and ask the outgoing Manager/ Supervisory Personnel to show at the site what is to be
continued based on what is written on the record. This briefing includes accounting for the in
progress maintenance status of the work orders and availability status of tools/equipment and
any other resources that are to be used to assure continuation of the work. For outgoing
Manager/Supervisor who do not meet with the incoming Manager/Supervisor due to
discontinue working time if they need further information may use communication devices
b) Sign and date on the hand over maintenance record.
The Manager/ Supervisory Personnel (for work non-shift) will:

a) Read and understand what was written in the handover maintenance record and make
confirmation the outgoing Personnel to show at the site what is to be continued based on what
is written on the record.
2.26.3 Information exchange between outgoing and incoming Manager/ Supervisory Personnel
for line maintenance activities
The outgoing Manager/ Supervisory Personnel at the end of the shift will:
a) Ensure that all completed work is signed or stamp by the qualified engineers as per operator’s
procedure at that time in shift input record to the computerized system and write in handover
maintenance status.
b) Enter on the Handover Maintenance Status record the unfinished work on that shift, and the
finished hand over work from the shift before. The incoming Manager should continue the
unfinished work. Outgoing manager should give the following information:
▪ Operator’s name, aircraft registration and flight number;
▪ The step number of transit/before departure/weekly-check check list or A-check
jobcard number to the incoming Manager/Supervisor must continue the work;
▪ If there is any unfinished trouble shooting of defect / malfunction, enter the slip or
sequence number of aircraft technical log in which the defect reported and give
reference to the manufacturer's maintenance data for trouble shooting.
▪ Give information regarding outstanding issue
▪ Give information resources required for finishing the works
▪ Give any other information as necessary;
▪ Sign and date on the hand over maintenance record.

AMO MANUAL
c) Meet with the incoming Manager/ Supervisory Personnel and brief him of the exact status of
the work in progress and show him at the site what is to be continued based on what is written
on the record. This briefing includes accounting for the in progress maintenance status of the
work orders and availability status of tools/equipment and any other facilities that are to be
used to assure continuation of the work
The incoming Manager/Supervisory Personnel will:
a) Meet with the outgoing Manager/Supervisory Personnel and be briefed of the exact status of
the work in progress. Read and understand what was written in the hand over maintenance
record and ask the outgoing Manager/Supervisory Personnel to show at the site what is to be
continued based on what is written on the record.

AMO MANUAL
2.27 PROCEDURES FOR MAINTENANCE DATA & MAINTENANCE INSTRUCTION INACCURACIES

AND AMBIGUITIES
2.27.1 General
This section is referring to the procedure, which will be followed by engineering function when
inaccurate, incomplete or ambiguous practice or information, etc, mentioned in the maintenance
data and maintenance instruction has been found during maintenance.
Engineering function will evaluate maintenance data and Maintenance Instruction inaccuracies
and ambiguities by review:
1. Sequence of performing works.
2. Validity of reference, engineering must ensure the reference used is still valid.
3. Different statement in the same reference,
4. Applicability of Aircraft/engine/component type/register/serial number & tools and material
used.
5. Identify the suspected ambiguity words by analyze the words structure are consisting of
subject, predicate and object.
6. Compare the developed job card task either by using transcribe accurately or precise
reference with the valid reference. Ensure that the meaning is the same between the
reference and the developed job card.
Maintenance data and maintenance instruction ambiguities means where a statement of

compliance having more than one possible meaning and therefore possibly causing confusion. The
authors of maintenance data and maintenance instruction may be any of the following:
• Aircraft / component design organization (AMM, SB, SRM.)
• The competent authority
• The organization itself in the case of organization job cards.
• The customers in the case of job cards issued and furnished by the customers.
Based on AMO Manual 2.25.4 procedure, the maintenance personnel will inform engineering
through their Manager when such incomplete or ambiguous information is found in the
maintenance data and maintenance instruction and maintenance instruction. In this case, the
related on-going maintenance task shall be held until the incomplete / ambiguous information is
clarified by Engineering Function.
Engineering Services will take the appropriate and immediate actions as per the requirements of
this procedure to ensure that such information will arrive to the manufacturer for corrective action.

AMO MANUAL
2.27.2 Procedure
Engineering Function will:
a) Record the details of the problems;

b) Notify the problem to the manufacturer/author of the maintenance data and maintenance
instruction. Give information as detailed as possible including necessary supporting data;
Retain the manufacturer’s letter and all supporting information received until the manufacturer
has revised the maintenance manual.
NOTE:
1. Engineering is not allowed to modify any maintenance data and maintenance instruction
unless a written approval by the manufacturer/author is obtained as per AMO Manual 2.8.7
2. In case the manufacturer or the author of the maintenance data and maintenance instruction
notifies that the data is correct and must be followed as is, the capability of the specific
maintenance task must be terminated until the appropriate training is received from the
manufacturer or another approved AMO. See AMO Manual 3.4 & 3.8.
Planning engineering will:
a) Receive the information and the corrections of the maintenance data and maintenance
instruction from the manufacturer and transcribe that information to the Maintenance
Instruction Sheet per AMO Manual 2.8 giving reference to the manufacturer’s letter. Ensure
that a copy of such letter is kept as a work order maintenance record (2.14);
b) Provide the corrected maintenance instructions (job card/MDR/PD Sheet) to the maintenance
personnel. Consider the need to make any shop floor changes (AMO Manual 2.13) to any
previously issued Maintenance Instruction sheet.

AMO MANUAL
2.28 PRODUCTION PLANNING PROCEDURES
2.28.1 Maintenance planning and control – Pre-execution phase
Prior to accepting a contract, GMF shall evaluate its capability and its capacity in order to be able
to fulfill the contractual requirements.
When the maintenance program is contracted, the maintenance units are responsible to execute
the maintenance within the agreed maintenance program, quality product standard and schedule.
Ensure needed of special facilities and hangar slot are available based on aircraft base maintenance
planning and hangar slot management for line maintenance.
For the aircraft maintenance or as otherwise required, the Senior Manager will assign personnel
who manage the maintenance project. These personnel will control the execution of the
maintenance and will be the interface between maintenance managers, supporting and customer.
If there is any maintenance need to be outsourced, purchaser determine appropriate certificated

contractor or non certificated contractor based on AMO Manual Section 2.20.
Production Planning Objectives
The VP of every production unit ensures that all management has established measurable quality
objectives in line with the company's policy and customer's requirements when planning for
production.
The objective of the production planning is to ensure that:
a) The maintenance will be performed in accordance with the operator's maintenance program
and other customer requirements and in line with the requirements of the Authority of the
Aircraft registration
b) The lead times required by the customer as agreed, will be met.

AMO MANUAL
The following flow chart gives an overview of the production planning.
START
MAINTENANCE SLOT MANAGEMENT &

PRODUCTION PLANNING
MARKET NEEDS DEFINED AND CONTRACTS ARE

PROCESSED
FOR LONG TERM CONTRACTS FOR ONE TIME CONTRACT AND/OR

UNSCHEDULED MAINTENANCE
Analyse contracted maintenance

requirements, define maintenance slots,
resources and develop/revise the Slot available?
production schedule Yes
No
Coordinate with customer to

Develop bar chart/Gantt chart and daily reschedule the maintenance if
menu possible.
Distribute the production schedule and Customer

any revisions to production and support agrees?
functions Yes
No
Referring to current production schedule, No maintenance

plan the manpower required (AMO activity
Manual 1.7, 2.22, 2.28.3)
Arranged for adequate space, support END

equipment, environmental conditions
and tooling (AMO Manual 1.8, 2.4, 2.7)
EXECUTION
Referring to operator maintenance (AMO Manual 2.10, 2.13, 2.28.4-
program, develop the job cards or PD 2.28.5)
sheets as appropriate (AMO Manual 2.8,
2.13.1)
Plan material needs for maintenance and

base on contract

AMO MANUAL
2.28.2 Material Requirements Planning
The material planning and procurement arrange for the provision of the right materials in the right
place and at the right time at reasonably cost for aircraft, engine, and components maintenance.
Having the right material in the right place at the right time requires an understanding of GMF
complete supply chain from consumption of the part for maintenance back through to the time
that the use of the part was forecasted. All functions mentioned in this procedure are required to
implement the requirements of this chart.
Supply chain chart
Scheduled Maintenance - Actual Part Usage – Bill of

Production Schedule Material & IPC, SB, MM (by
(by Production planning) Material plan. & Planning
engineering)
Un-scheduled Maintenance
(by Production planning) Material on Hand –
Existing Inventory
ACCURATE (by Material Planning)
INVENTORY
FORECAST
Work Order Requirements
(by Planning engineering) Customers’ Supplied Material
(by Customer)
Failure/Defects Information –
Historic Data Supplier Lead times
(by Material Planning & (by Procurement)
Production)
Min max part list
Purchase requisition
issued
Purchase Order
Receiving Inspection
Central Store

AMO MANUAL
Material Planning Requirements
a) The material planning function manage inventories by anticipating their use and production
planning. Such anticipatory approach to inventory is to maintain the safety stock levels and
the turnover ratio.
b) For Components and Mandatory replacement items, the Planning Engineering bears the
responsibility to determine routine material quality / specification requirements and quantity
required based on confirmed contracts, customers' work orders and maintenance manual
requirements.
c) The material planning function will utilize the ERP (Enterprise Resources Planning)
computerized system (e.g.: SAP) to plan and control the inventories. The ERP computerized
system will be updated on regular basis to ensure a current material planning system is in
place. A means to accurately update the ERP computerized system is to predict as accurate as
possible the material required to cover the following three months production schedules
while expendables routine materials are always available.

AMO MANUAL
2.28.3 Man-power planning – Pre-execution phase
AMO Manual 1.7 and 2.22 describes the procedure for the determination of the manpower required
for the execution of maintenance as well as manpower availability for quantity and qualification.
This chapter gives instructions for considering human factors performance and limitations when
the production managers and planning function managers plan the maintenance tasks and
organize the shifts for the execution of maintenance.
I. Assigning manpower for day shift work
The production and planning function managers must consider the following requirement when
they assign personnel to work day shift:
▪ In a week working hours not more than forty (40) hours or

▪ In an eight hours day shift, two breaks of accumulative one hour will be made. When overtime
is used, it may not be more than fourteen (14) hours per week.
II. Assigning manpower for second shift work - Guidelines to design a shift system
There are some general guidelines for decreasing the effects of shift work:
a) Excessive numbers of consecutive workdays should be scheduled with caution, and screening
workers for physical and mental stress may be necessary;
b) The amount of off-time should increase as does the number of consecutive workdays and the
length of the work shifts increase;
c) A shift system should aim to maximize the amount of off-time between work shifts;
d) The length of a work shift should be dependent on the type of tasks being performed and
workload on the job. Critical tasks will be planned on day shift whenever possible;
e) Minimize changes in shift schedules.
2.28.4 Tools and equipment planning
The tools and equipment planning function prepare the tools and equipment refer to maintenance
work package needed and make Bill of Tools. The responsible manager responsible to ensure that
all tools and equipment are sufficient available and serviceable to perform maintenance as
specified in maintenance data.

AMO MANUAL
2.28.5 Managing and controlling schedules – Execution phase
The PPC and Production Manager coordinate for prepare job cards as per daily controlled schedules
using the daily menu. This daily menu gives to maintenance personnel an overview of what job
cards will be accomplished, what Job Cards are still open or to be continued and what job cards
have been accomplished, and. The status of the work in progress is controlled by the data base
system. The same requirements apply for defects rectification using MDR (see Section 2.15).
Production meeting takes place at regular intervals headed by the project management incharge.
Participants will discuss the progress of the maintenance, bring up quality and production
problems and define corrective actions to bring the program in track. The customer representative
will participate in the meeting.
All Senior Managers & Managers are responsible to assign only qualified personnel to perform
maintenance and inspections including required inspections. No one person is allowed to perform
unsupervised work other than that allowed by his/her certificate of competency (C of C) or his/her
authorization. In addition, in order for the personnel to properly perform their maintenance tasks,
they should have available in close proximity and follow without deviation the:
▪ Job Card or MDR, or PD Sheet, and

▪ The current maintenance data appropriate for the maintenance task.
2.28.5.1 Requested amendments to work order
Amendments means adding maintenance tasks and or deleting some tasks previously planned for
incorporation. In either case the customer will communicate any amendments using the GMF Form
GMF/Q -028. The customer must state in this form what is to be added or deleted, sign it as
appropriate and hand it over to the Project Management in charge.
The project manager or the PPC is responsible to assign a control number of each amendment and
control the number of amendments issued. For additions, he/she will process each amendment to
the planning engineer for the development of the appropriate maintenance documents and also
to customer service for billing.
For the deletions, he/she will hand over a copy to certifying staff. The certifying staff will evaluate if
any airworthiness requirements are violated and he/she will proceed as per section 3.9. At the end
of the maintenance, all amendments will be handed over to certifying staff to determine
appropriate incorporation.

AMO MANUAL
2.28.6 Daily scheduling the maintenance tasks – Execution phase
I. Defining the daily works (daily menu) based on the pre-established daily schedules & Control
Room Operations
Project Management in Charge, QC manager and productions manager will be part of the control
room team having their responsibility to perform the following on a daily basis:
a) Monitoring the daily work ensuring problems have been identified at the early stages and
correcting them as soon as possible;
b) Ensuring the daily work is finished as planned and meets quality targets;
c) Obtaining evidence that all maintenance and inspection operations have been completed as
planned;
d) Defining contingency plans and applying as necessary;
e) Scheduling the next shift or next day production and ensuring it will be carried out under
controlled conditions. Controlled conditions shall include as applicable the following:
▪ The job cards and non-routine cards for execution;
▪ The applicable drawing and other approved maintenance data;
▪ The establishment of process controls for the next day by identifying the key inspection
points;
▪ Determining manpower and qualified skills based on the above requirements and
considering human factors;
▪ Determining available and serviceable of tools and material needed;
▪ Monitoring and controlling the utilities and supplies such as compressed air, electricity and
chemical products, to extend they may affect product quality.
II. Scheduling of safety-critical tasks during periods when staff are likely to be most alert
The production managers will make any effort to minimize the impact of fatigue by:
▪ Allocating more critical tasks during day shifts when staff are likely to be more alert;
▪ Brief/remind for more pay attention to performing critical tasks;
▪ Ensuring that appropriate checks are carried out after night shift work;
▪ Breaking up lengthy repetitive tasks into smaller tasks, with breaks in between;
▪ Consider the human performance limitations as instructed in AMO Manual chapter 2.28.3
The project management in charge will make any effort possible so that the safety critical tasks as
per AMO Manual 2.23.

AMO MANUAL
PART L2
ADDITIONAL LINE MAINTENANCE PROCEDURES

BUSH 19130
AMO MANUAL
PART: L2 ADDITIONAL LINE MAINTENANCE PROCEDURES SECTION: L2.1
L2.1 LINE MAINTENANCE CONTROL OF AIRCRAFT, COMPONENTS, TOOLS, EQUIPMENT, ETC

(Ref: CASR-145.51, 203 & 205 (c))
General - Contracted Line Maintenance at Line Stations and/or Work performed at locations other
than GMF Fixed Location.
In order for GMF to perform line maintenance at line stations it will be required, to obtain the
necessary approvals from the Authority of the aircraft registration. The VP for Quality Assurance &
Safety will request for the necessary approvals as per Section 1.10 of this manual.
Should the necessary approval from the Authority of aircraft registration is obtained and the GMF
operations specifications indicated, so the VP for Line Maintenance will arrange for the performance
of the line maintenance as indicated in the PT Garuda Maintenance Facility Aero Asia Tbk operation
specifications, Appendix B and at the designated line stations or locations.
The VP for Line Maintenance will assign line station Senior Managers and Supervisory Personnel as
appropriate for managing, supervising, performing and inspecting the work and he will also have
the prime responsibility for ensuring the requirements of this manual are followed. The VP for Line
Maintenance before executing the work, will ensure that:
a) The line maintenance is performed as per operator's current maintenance program and
operator’s current maintenance manual;
b) All the requirement of material, equipment, qualified personnel, current maintenance data
and GMF Quality System as per Sections Part 2 & Part 3 of this manual are followed;
c) A supervisory personnel holding the appropriate CASR Part 65 AMEL will supervise the work;
d) Certifying staff holding an appropriate Certifying Staff Authorization issued per Section 3.4 of
this manual, as approved by the Authority of aircraft registration will be available all the time
for releasing (if appropriate) the work to service;
e) The applicable operator’s current maintenance program, current maintenance data, Quality
System Manuals referred to this Part L2 and this Manual shall be accessed at the all line station;
f) The forms used are given by the operator as per technical form manual;
g) Control of operator’s maintenance data as per section 2.8;
h) Component / material acceptance shall meet requirement as per Section 2.2.
i) All the requirements of L2.1, L2.2, L2.3, L2.4, L2.5, L2.6 and L2.7 are followed.
The Quality Assurance & Safety will schedule and perform audits at line stations as per QP 301-01
for ensuring that the requirements of this manual are met.

AMO MANUAL
L2.1.1 Special Request to Perform Work at Another Location
The VP for Quality Assurance & Safety, prior to issuing a formal request to the Authority of aircraft
registration for approval in temporary basis to perform work away from GMF’s fixed location on a
temporary basis with certain duration for condition of:
1. Special circumstances.
2. Extended periods of time.
3. Recurring basis.
GMF allow to perform maintenance, preventive maintenance and alteration work away from GMF’s
fixed location on a temporary basis and certain duration in line maintenance activities as described
in section 1.9 of this manual.
Detail procedure for work performed at another location and the method of how to notify & request
permission to the DGCA Inspector will be explained in QP 109-01.

AMO MANUAL
L2.2 LINE MAINTENANCE PROCEDURES RELATED TO SERVICING/FUELING/DE-ICING, ETC.

(Ref: CASR-145. 203 & 145.205 (c))
L2.2.1 General
The following typical servicing procedures are performed on line stations. Specific detailed
instructions from the operator will be followed depending on the type of aircraft and operator
maintenance program involved.
All servicing, fueling, defueling, fuel quality monitoring and de-icing including inspection for
removal of de-icing fluid residues procedures are performed refer to related current AMM and
operator technical manual/procedures.
Based on contract agreement between GMF and operators all references mentioned above will be
provided by electronic or hardcopies or CD/DVD in related line stations.
L2.2.2 Aircraft Arrival Service:

a) Visual guidance arriving
b) Chocks on;
c) Air-conditioning and lavatory service;
d) Ground support unit.
L2.2.3 Preflight Inspection
a) Perform a walk around type inspection;
b) Check the technical log;
c) Consumable fluids, gases etc are correctly recorded;
d) All doors are securely fastened;
e) Locks, covers, restrains have been removed;
f) External surfaces and engines are free for foreign object.
L2.2.4 Maintenance Tasks
a) Performed scheduled or/and unscheduled inspections as per operator’s maintenance
program;
b) Defects rectification refer to current appropriate manual (TSM, AMM, WDM, etc.) including
replacement of parts/components needs such as: line replacement unit components,
engine, APU, landing gear, etc.
Note: for replacement parts shall meet facility requirement stated in the AMM
c) Performed scheduled works as per the operator's maintenance program (including Aircraft
cleaning).
L2.2.5 Accomplish Service Tasks
a) Perform water service;
b) Perform lavatory service;
c) Perform re-fueling;

AMO MANUAL
L2.2.6 Accomplish Departure Service

a) Ground power unit support;
b) Air-condition service;
c) Check doors closed;
d) Check chocks off;
e) Push back.

AMO MANUAL
L2.3 LINE MAINTENANCE CONTROL OF DEFECTS AND REPETITIVE DEFECTS

(Ref: CASR-145. 205 (c) & 145.221)
This section describes the procedure followed by PT Garuda Maintenance Facility Aero Asia Tbk
regarding the rectification of defects in line maintenance. The responsibility to identify and
manage the repetitive defect is an operator. In coordination with the operator, GMF may identify
such repetitive defects and take involve in relation with rectification action.
L2.3.1 Recording and Rectifying Defects
Defects occurring during the aircraft operation are reported and recorded as per operator
requirements. Based on the contract between GMF and Operator, the qualified line maintenance
technicians will inspect/check for defects, record the defects on the aircraft line maintenance
defect log and will perform the rectifications and clearing out all defects recorded on the log as
per applicable the operator approved maintenance data.
The Line maintenance certifying staff will report to the operator any serious defects found. The
operator is responsible to report any serious defect to the Authority of the aircraft registry in
accordance with applicable requirements of the Authority of the aircraft registry.
L2.3.2 Defects Stated on the Maintenance Log Not Rectified
When the operator does not desire to rectify a defect recorded at the maintenance log, and GMF
is responsible for the return to service, the operator must determine what defects may be
deferred and must provide an agreement or letter to GMF Certifying Staff that allows deferring
the defect identifying the authority for such action.
When the letter or agreement is present, the certifying staff will issue a certificate of return to
service (CRS), provided the deferred defects are within the limits of the operator's maintenance
program as approved by their operator's authority. The certifying staff will identify the defects not
rectified on the CRS and he he/she will also identify on the CRS specific actions required by the
operator related to the deferred defect.
When such an agreement or letter is not present, or the letter/agreement does not identify the
Authority for such action, or the deferred item is not included in the operators maintenance
program the certifying staff will inform the VP for Quality Assurance & Safety for further actions.
The VP for Quality Assurance & Safety will conduct the operator's Authority to clarify whether a
CRS must be issued indicating the defects not rectified. A non-compliance with an AD Note on
due is to be reported to Authority as well.
Base on operator agreement, managing and controling the operator deffered defect will be done
by Line Maintenance control function.

AMO MANUAL
Line Maintenance Control function will make coordination with others function for all aspects
needed to rectify the deffect at the first opportunity before interval limitation due.
Line Maintenance Control also monitoring defects through technical log including cabin log item
database and other aircraft specifics onboard maintenance systems data (such as : PFR, AHM,
Airman etc).
Any repeated defects indication and will inform GMF Central Engineering (depend on contracted
agreement) for deep evaluation and plan the further rectification action.

AMO MANUAL
L2.4 LINE PROCEDURE FOR COMPLETION OF TECHNICAL LOG

(Ref: CASR-145.157, 203)
The technical log will be completed as required by each operator company manual and Authority
of Aircraft registration.
The release of the aircraft has to be done as per section 2.16 of this AMO Manual.

AMO MANUAL
L2.5 LINE PROCEDURE FOR POOLED PARTS AND LOANED PARTS

(Ref: CASR-145.109)
Installation on customer's aircraft of pool/loan parts borrowed by PT Garuda Maintenance Facility

Aero Asia Tbk
Primarily, the operator is responsible for the supply of his his/her own components for the
installation of his/her aircraft. When the customer wants to use GMF parts, the following will apply:
a) The source of parts including loaned and pooled parts shall be listed in GMF Approved
Supplier List;
b) The supplied item must meet the minimum available service time required by customer,
Modification Standard and AD Compliance;
c) Each loan/pool item will be in serviceable condition identified by one of the following tags :
1) A CASR Airworthiness Approval DGCA Form 21-18 for Indonesian registered aircraft
only.
2) EASA Form 1 issued by an EASA Part-145
3) A shipping ticket, invoice or other document which provides evidence that the part was
produced by a manufacturer holding an FAA/JAA Approved Production Inspection
System.
d) The certifying staff will ensure that the component/part is compatible for installation to the
next higher assembly.
e) AOG Situation
In case AOG situation see section 2.16;
f) Component remove serviceable from aircraft shall be managed refer to section 2.16
g) Loaned parts installed in the customer aircraft shall be indicated in the Aircraft Maintenance
Log Book as per paragraph (b)
h) When loaned parts removed from the aircraft, it shall be completed with removable tag
indicating the status of the parts and also made traceable to the Aircraft Maintenance Log
Book;

AMO MANUAL
L2.6 LINE PROCEDURE FOR RETURN & INSPECTION OF DEFECTIVE PARTS REMOVED FROM
CONTRACT MAINTENANCE AIRCRAFT
L2.6.1 Line Maintenance Procedures for Returning of Defective Parts Removed from the
Operator's Aircraft.
After the operator returned the loaned components to GMF AeroAsia the following will apply by
an appropriate certifying staff:
a) Check the shipping ticket/tag issued by the operator and record the operating time of the
component while in use by the operator;
b) Depending on the component involved, it may require overhaul bench-check or repair. Sum
up the accumulating hours/cycles and take the appropriate actions;
c) Check the received component for any obvious damage;
d) Perform a visual inspection and if necessary a functional check to determine serviceability of
the component.
e) If applicable to the component involved, check filters and magnetic plugs and verify possible
contamination. If chips and other metallic particles found, consider the need for disassembly
and inspection as necessary to determine further defects.
L2.6.2 Inspection and Disposition of Components Removed from the Operator's Aircraft.
Upon removal of a component, the authorized certifying staff will perform and record the
following:
a) Details of the removed component including reason for removal;
b) For the hard time components and rotables, check life consumed (hours, landings, calendar
time) checking against the operator's maintenance records. Enter consumed life (hours,
cycles, calendar time).
c) Perform visual inspection as appropriate for the component involved. Check general
condition, cleanliness, blanking of all ports and electrical plugs. Check of filters & magnetic
plugs as applicable;
d) Perform a visual inspection and if necessary a operational or functional check on wing to
determine serviceability of the component.
e) If it is certain the component is in serviceable condition based on the above requirements
attach serviceability document. Also, for the hard time components and rotables, locate the
airworthiness approval tag from the last maintenance and attach with the component.
NOTE:
1. The serviceable tag MUST indicate the remaining operating time since overhaul or
unserviceable tag must indicate for defect part.
2. The removed component must be installed on an aircraft under the same Authority of
aircraft registration. It is not allowed for a component removed from PK registered aircraft,
for example, to be installed on a “N” or “EASA” registered aircraft unless GMF holds the
approval rating for the Authority of aircraft registration for the specific component and an

AMO MANUAL
authorized certifying staff inspects the component and issues the appropriate airworthiness
release certificate.

AMO MANUAL
L2.7 LINE PROCEDURE CONTROL OF CRITICAL TASKS
Critical tasks are defined those tasks which the past experience has shown the possibility of an
error being repeated to reassemble aircraft components after removal especially when several
identical aircraft components are to be fitted to more that one system of the same aircraft.
Examples of such possible errors could be the possibility of failure to reinstall engine oil filters,
gearbox access covers, engine borescope access ports, etc
The performance of items identified by the operator maintenance program as critical/difficult task
will be in accordance with the operator requirements and Section 2.23 of this manual.
When only one person is available to carry out these same tasks then the job card should include
an additional stage for re-inspection of the work by the person after completion of all the same
task and that person must have current Aircraft Maintenance Engineer License appropriate to the
type of aircraft being maintained.

AMO MANUAL
PART 3
QUALITY SYSTEM PROCEDURES

BUSH 19130
AMO MANUAL
PART: 3 QUALITY SYSTEM PROCEDURES SECTION: 3.1
3.1 QUALITY AUDIT OF ORGANIZATION PROCEDURES

(Ref: CASR-145. 211 & 215 (c))
3.1.1 General
The Quality Assurance & Safety will plan and implement independent quality audits to verify
whether quality activities and related results comply with planned arrangements, determine the
effectiveness of the quality system to ensure it can deliver a safe product and that PT Garuda
Maintenance Facility Aero Asia Tbk remains in compliance with the requirements.
Composition and functions of management quality group are reflected in AMOM section 1.5.2
and the function briefly as described below:
1. The function VP Quality Assurance and Safety as Quality Manager described in AMOM
section 1.4.5
2. SM of Quality System & Auditing shall define quality assurance standard and aviation
regulation applicable to GMF, ensure the revisions of GMF’s quality system include Quality
Manual and Quality Procedure, develop audit program include prepare schedule audit,
perform audit, issue NCR and handle quality audit records.
3. SM of Personnel Qualification & Quality System Documentation shall develop technical
personnel ability, investigate human error in aircraft maintenance, coordinate with the
trainer’s/training department, train certifying staff, develop training program for certifying
staff, perform personnel qualification assessor grade 1 & 2 and perform any other tasks as
instructed by his/her manager within his qualification scope and quality system
requirements.
4. SM of Safety Inspection shall analyze, manage, supervise and control Analysis, Investigate
and evaluate of Significant Occurrence regarding human performance error which effect to
quality standard deviation by using MEDA method as necessary and issue corrective action
recommendation to prevent the same cases in future. He/she shall manage, supervise and
control all safety promotion activities and safety risk in order to build safety culture in the
organization, responsible to manage their resources and by the result they get from them
and ensuring that all activities, rules and procedures refer to aviation authorities
requirement.
Records of quality audits and the corrective actions will be kept for at least 2 (two) years from the
date of the finding is closed.
3.1.2 Quality Audit of Procedures
3.1.2.1 Audit Schedule
An audit schedule will be developed to include all workstations and ensure that all procedures are
scheduled at least once a year. The schedule will be periodically adjusted on the basis of the status
and importance of the activity to be audited. That means some workstations with significant non-
compliances will be audited more than one time a year.

AMO MANUAL
An audit checklist will be developed covering the DGCA Indonesia requirements and quality related
procedures (applicable for audited workstation. The audit results will become the audit report for
each workstation.
Audits schedule will include audits during the night for those workstations that work at night, which
will be randomly selected.
Audit schedule will be issued by the Senior Manager of related Quality Assurance and Safety and
approved by VP Quality Assurance and Safety. If there is any change of the schedule, Auditor shall
made revision records and those change should be approved by VP Quality Assurance and Safety.
Audit of certificated contractors / non certificated contractors / suppliers, as applicable depending

to the monitoring criteria defined in AMOM chapter 2.1
3.1.2.2 Audit Report
The Quality Assurance & Safety will raise a report each time an audit is carried out describing what
has been checked and the findings against applicable requirements, procedures and products. The
report including corrective action request will be sent to the audited department(s) for corrective
actions. The audited department(s) shall reply the non-conformity findings within the time
specified on the audit report. The corrective actions plan including the date of implementations will
be submitted to Quality Assurance & Safety for acceptance.
The results of the quality audits will be an integral part of the input to management review activities.
The Quality Assurance & Safety will keep a data of significant non-compliance and will be brought
to the attention of the Accountable Manager during the management review.
3.1.2.3 Independence of Audits
The lead auditor who reports directly to VP for Quality Assurance & Safety and is independent of
those who have direct responsibility for the activity as well as the activity being audited shall carry
out the internal quality audits.
The VP for Quality Assurance & Safety shall ensure that the number of auditing personnel is
sufficient to carry out the audits, raise finding reports and perform follow up activities to verify that
findings being rectified are in accordance with applicable requirements and effective.

AMO MANUAL
3.1.3 Type of Audits
The Quality Assurance & Safety will plan and perform the following type of audits:
a) Procedures audits as per requirements of this procedure and QP 301-01;

b) Product audits as per AMO Manual 3.2 and QP 301-01;
c) Specialized services audits as per requirements of this procedure and QP 301-01.
d) Special Audit as per QP 301-01
QP 301-01 Internal Quality Audits

AMO MANUAL
3.2 QUALITY AUDIT

(Ref: CASR-145. 211 & 215 (c))
The Quality Assurance & Safety will plan and perform procedure audit, product audits, specialized
services audit and special audit. The quality audits will be performed by sample checking every
once a year as a demonstration of the effectiveness of the quality system.
Procedure Audit
To assess process conformity and processes implementation to ensure that Quality
System remains fully implemented.
Product Audit
Product audit means that the sample check of a product means to witness (if necessary) of any
relevant testing and visually inspect the product and associated documentation. The sample check
should not involve repeat disassembly or testing unless the sample check identifies findings
requiring such action
Specialized services Audit

Audit shall cover product and procedure, including specific procedure for specific category.
Specialized services audit shall cover all categories in every production area that have specialized
services activity as applicable
Special Audit
This type of special audit may be conducted in conjunction with a surveillance audit. A special audit
may also be necessary on short notice to investigate significant finding complaints, assess major
changes, or to follow up on special cases.
3.2.1 Aircraft Components Audit
The Quality Assurance & Safety will plan and perform product audits for aircraft components. The
product audits will be performed by sample checking one product on each of the following
workstations every once a year as a demonstration of the effectiveness of the quality system. The
following workstations will be audited:
a) Engine shop;
b) Avionics shop;
c) Accessories shop;
d) Emergency equipment shop;
e) Sheet metal shop;
f) Wheels and brakes shop;
g) Composite shop.

AMO MANUAL
Procedures will be combined by the selected component and sample checking all the requirements
associated with it, to ensure that the end result will be an airworthy component. The auditor will
witness any relevant testing and visually and dimensionally as appropriate and will inspect the
component and the associated documentation.
3.2.2 Aircraft Audit
Aircraft audits will be performed once a year for each aircraft type inducted for base maintenance
and line stations. The following hangars and line stations will subject to aircraft audit:
a) Hangar 1 for wide body aircraft;

b) Hangar 2 for wide and narrow body aircraft light maintenance;
c) Hangar 3 for wide Body aircraft;
d) Hangar 4 for narrow body aircraft;
e) Cengkareng Line Station;
f) Surabaya Line Station
g) Denpasar Line Station and/or Hangar AP;
h) Kualanamu Line Station;
i) Balikpapan Line Station;
j) Ujung Pandang Line Station.
k) And other station that meet requirement on the QP 301-01
To be effective, the audit for aircraft will be accomplished through the whole maintenance process
at different periods and maintenance phases. When product audit is performed on aircraft, the
audit may be extended to the shops where components are repaired for installation onto aircraft
being audited.
The product audits will be planned and performed as required by the QP 301-01. Product audit
records will be kept by the Quality Assurance & Safety for two years from the date of clearance of
the findings.
3.2.3 Immediate Action Notice Report
When serious non-conformity is found, it will automatically come to the attention of the responsible
function for immediate corrective action before further maintenance is performed.
The VP for Quality Assurance & Safety - primarily responsible for the audit process - will initiate
immediate actions when a serious deficiency in the quality system has been found having an
impact on product quality. This may require stopping the production until significant non-
conformities corrected. He will sign the 'Immediate Action Notice' (form No GMF/Q-073) and will be
submitted to the audited manager responsible for the deficiency found.

AMO MANUAL
The audited VP - primarily responsible for the audited function - will initiate all actions necessary to
comply with the 'Immediate Action Notice' as submitted to him/her by the VP for Quality Assurance
& Safety when a serious deficiency in the quality system has been found having an impact on
product quality.
QP 301-01 Internal Quality Audits
3.2.4 Specialized Services Audit

Specialized services audit shall be performed once a year and shall cover all type of specialized
services as scope of work. Audit shall cover product and procedure, including specific procedure
for specific category. Specialized services audit shall cover all categories in every production area
that have specialized services activity as applicable.
The product audits will be planned and performed as required by the QP 301-01. Records of
product audits and the corrective actions including the notification, audit reports and audit plan
will be kept for at least 2 (two) years from the date of the finding is closed.

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3.3 QUALITY AUDIT CORRECTIVE ACTION PROCEDURE

(Ref: CASR-145.211)
3.3.1 Corrective and Preventive Actions
All Management personnel will take corrective and preventive actions to eliminate the causes of
actual or potential non-conforming products, systems and procedures to a degree appropriate to
the magnitude of problems and proportionate with the risks encountered. Quality, cost,
turnaround time and conformance to airworthiness requirements will be taken into consideration.
When the corrective and preventive actions require long time period or high cost budget, the
Management personnel will set timescales and activity plans to resolve the problems.
Corrective and preventive Actions will include:
a) The effective handling of non-conformance reports issued by the Quality Assurance & Safety;
b) The effective handling of customer complaints of product non-conformities;
c) The Investigation of the cause on deficiencies for the articles under maintenance or in
operation (maintained by GMF) and the effective corrective and preventive actions.
The Quality Assurance & Safety will keep records of corrective and preventive actions resulting from
raised non-conformance reports including minutes of meetings with management for two years.
Each Senior Manager, will keep records of corrective and preventive actions he/she has taken to
rectify problems or to improve processes (see (a) to (c)) above for two years.
3.3.1.1 Corrective Actions Request from Quality Assurance & Safety Audits
Upon completion of the audit, all deficiencies found will be discussed with the responsible
managers and agree with the required corrective actions and target dates. Then, the Auditor will
initiate non-conformance report (NCR) Form No.: GMF/Q-045 to responsible Senior Manager for any
Level 1, Level 2, and Level 3 findings.
When non-conformity is found which has a direct impact on product quality, the VP for Quality
Assurance & Safety will issue an 'Immediate Action Notice' (Form No.: GMF/Q-073) to the
responsible Senior Manager and Vice President stating the immediate actions, which must be taken
to correct deficiencies. Such actions may require disassembly; re-inspection, product recall and/or
even production halt or provide acceptable alternative means of performing work until the
appropriate conditions are established.
3.3.1.2 Corrective action Request Due to Deficiencies Found by Third Party
The Auditors will issue NCR to responsible Senior Manager when non-compliance has been found
from one of the following parties:
a) DGCA Indonesia audits

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b) Customer audits
c) Customer complaints
If necessary, the Authorities and the customer will be timely informed of the corrective actions
taken.
3.3.1.3 Planning the Corrective and Preventive Actions
The responsible Senior Manager will:
a) Determine the corrective actions needed to eliminate the cause of non-conformities;

b) Apply proper controls to ensure that the corrective action is taken and that it is effective;
c) Determine if changes in procedures resulting from corrective actions must be implemented
and recorded;
d) Use of appropriate sources of information to detect, analyze and eliminate potential causes of
non-conformities;
e) Determination of the steps needed to deal with any problems requiring preventive action;
f) Initiation of preventive action and application of controls to ensure that it is effective;
g) Use of appropriate tools such as Pareto diagrams, cause and effect analysis and any broad
range of additional tools designed to prevent non-conformities.
For corrective/preventive actions due to NCR, all Senior Managers as appropriate will:
a) Submit answers to QSA by the due date noted and not more than 14 days, for NCRs and/or
Immediate Action Notice that were issued during the audit. The responses should address
root cause, systemic corrective actions, and corrective action implementation date. See
QP301-01.
b) Initiate action to correct all deficiencies and ensure that all corrective actions consist of
investigating the source and the root cause of the noncompliance. Each finding will be
reviewed, signed and dated before being submitted to QSA for acceptance on or before the
established due date. Apply problem-solving techniques to identify the root cause of the
problem and correct it with the most effective way.
Note:
Due to extenuating circumstances, it may become necessary to extend the due date. The Auditor
may grant extensions on a situational basis.
c) For corrective actions rejected by QSA, appropriate actions will be taken by the audited
Function to resolve any problems or misunderstandings. QSA will communicate with the
Function for appropriate adjustments/additions.
d) Corrective actions that have not been received by the date specified on the NCR will result in
a delinquent notification or equivalent, issued to the audited Function. Delinquencies will
result in the situation being brought to higher levels of management and may result in the
issuing of an Immediate Action Notice per QP301-01 requirements.

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e) Initiate all actions necessary to comply with the 'immediate action notice' (QP301-01)
submitted by the VP for Quality Assurance & Safety when a serious deficiency in the Quality
System have been found having an impact on product quality. Sign the immediate action
notice as indicated in the form.
3.3.1.4 Compliance with the Immediate Action Notice Report (form GMF/Q-073)
The audited Senior Manager will take all actions instructed by the VP for Quality Assurance & Safety
to comply with the 'Immediate Action Notice' when a serious deficiency of the quality system has
been found having an impact on product quality. Such actions may require disassembly; re-
inspection, product recall and/or even production halt or provide acceptable alternative means of
performing work until the appropriate conditions are established. Furthermore, he/she will initiate
corrective and preventive actions as mentioned in Section 3.3.1.3 above.
3.3.1.5 Follow up Audits
The Quality Assurance & Safety will perform follow up audits to ensure, verify and record the
implementation and effectiveness of the corrective actions taken.
Depending of the follow up audit results and based on the significance and occurrence of
discrepancies at the workstations, the Quality Assurance & Safety will periodically adjust the audit
schedule to increase the audits periods. That means some workstations with significant non-
compliances or taking inadequate corrective actions will be audited more than one time a year.

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3.3.2 Management Review of the Quality System
Management review is a formal evaluation by top management of the status and adequacy of the
quality system in relation to quality policy and new objectives to ensure that (apart from the
required output mentioned below):
a) The quality system continues to be effective and suitable - fulfilling the changing and future
needs of the company and its customers;
b) The quality system is updated as necessary;
c) The results of internal audits are reviewed, to ensure that the defined quality system is being
followed.
The Management shall review the quality system twice a year to ensure its continuing suitability
and effectiveness. The CEO/Accountable Manager will chair the quality system review meeting.
Procedure
The CEO/Accountable Manager and/or the VP for Quality Assurance & Safety will identify the need
of quality system management review and will initiate the meeting based on any of the following
criteria:
▪ Six months interval elapsed;

▪ Excessive customer complaints;
▪ Serious quality issues.
The VP for Quality Assurance & Safety will prepare the agenda of the meeting, which will include
but not limited to:
a) Follow-up actions from previous management reviews;

b) Customer complaints and feedback;
c) Overdue NCR and related trends;
d) Aircraft and aircraft components deficiencies and quality trends;
e) Product performance (dispatch reliability, irregularities, etc);
f) Cost of quality;
g) Recommendations for improvements.
The output from the management review shall include the decisions and actions related to:
a) Improvement of the effectiveness of the quality system and its processes;

b) Improvement of product quality related to customer requirements, and
c) Resource needs.
For all identified deficiencies, corrective actions will be defined and taken by the responsible
Management personnel within a timeframe as per AMO Manual 3.3. The Quality Assurance & Safety

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will be responsible to ensure that the stated corrective actions have been properly implemented
and are effective. Records of management review shall be kept by the Quality Assurance & Safety
for 2 years after the clearance of the corrective actions and will be distributed to the responsible
Senior Management.
3.3.3 Corrective Action on Deficiencies Created to Aircraft & Aircraft Components
All Production Senior Managers are responsible to make the appropriate investigations to define
the root cause of the deficiencies created to aircraft and aircraft components due to GMF faults
while is still under maintenance and during operation and take the appropriate corrective and
preventive actions.
The Quality Assurance & Safety is responsible to lead such investigations and ensure the immediate
and effective corrective actions are taken. The Quality Assurance & Safety will develop quality
measurement trends and will record each deficiency including recurring deficiencies and will use
them as a measurement of the effectiveness of the quality management system.
Investigations and corrective and preventive actions to correct a deficiency will be taken in two
situations:
a) Before the aircraft or aircraft component is returned to service, and

b) After the aircraft or aircraft component has been returned to service.
Investigations will include a review of housing, facilities, equipment, personnel qualifications,

material, processes and procedures in order to define the root cause of the problem. The
investigation should reveal if a deficiency is a systematic problem or a sporadic one. Systematic
deficiency will require a detailed assessment of the procedures and processes before concluding to
the cause of the problems and the corrective actions.
Deficiencies due to GMF fault may come, but not limited to, the following:
1) Engine rejected at the test cell after it has been repaired/overhauled. The engine cannot be
repaired at the test cell and requires to return to shop;
2) Components rejected during repair due to wrong processes or personnel carelessness;
3) Components rejected during test due to wrong assembly, or handling;
4) Aircraft maintenance not properly performed resulting in systems malfunction during tests
and operations;
5) Parts damaged due to mishandling, lack of preservation and due to poor storage conditions;
6) aircraft and aircraft components malfunctioning during operation as claimed by customer;
7) Any other deficiency, which jeopardize quality and wasting resources.

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3.3.3.1 Deficiencies identified after the Aircraft or Aircraft component is return to service
Such deficiencies may be identified from the following situations:
a) Records may reveal that an important maintenance task (such as AD Note incorporation,
incomplete rectification of defects, etc), has not been performed;
b) Similar maintenance tasks have resulted in deficiencies on aircraft and components under
maintenance. The same process was used, material, tools, etc.
c) Any other reason.
The VP for Quality Assurance & Safety will determine the need to recall any article which may
subject to faults due to inappropriate process, material or, etc. He/She will inform the customer and
the DGCA Indonesia of the aircraft registration describing in detail the possible deficiency.
3.3.3.2 Controlling the Investigation and Corrective Action Process by the Quality Assurance & Safety
The Quality Assurance & Safety Auditor Will:
a) Consider the need issuing NCR and/or Immediate Action Notice;

b) Participate and assist in the Investigation making sure the requirements of this section and
section 3.03 are followed;
c) Collect the NCR records and other report resulting from maintenance deficiencies non-
conformities due to GMF fault, for discussion during management review;
d) Collect cost of poor quality associated with the deficiency for management review.
e) Monitor and control the corrective actions as per section 3.3 of this manual.
The Quality Control (Aircraft or Shop) will:
a) Issue finding inspection report;

b) Collect all data related to deficiencies occurs;
c) Assist QSA during investigation.

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3.4 CERTIFYING STAFF & SUPPORT STAFF QUALIFICATION AND TRAINING PROCEDURES
(Ref: CASR-145.51, 53, 151, 153, 157, 163, 213)
Certifying Staff mean personnel who authorized by maintenance organization to release and issue
certificate of return to service Aircraft, Engine or Component.
For the purpose of this procedure, support staff means the Airframe Powerplant (A/P) & Electronic
Avionic (E/A) certifying staff who support the final certifying staff ensuring that all relevant tasks or
inspections have been carried out to the required standard before the final certifying staff category
C as described in AMO Manual 3.4.3, issues the certificate of return to service.
The VP for Quality Assurance & Safety has the authority to issuing certifying staff authorizations for
GMF qualified personnel including scope of work. A roster of certifying staff is in data base TQ folder
DQ -004 and kept by the Quality Assurance & Safety.
3.4.1 Training Program & Content Determination
The VP for Quality Assurance & Safety is also responsible for the proper training and qualification of
the certifying staff following the requirements of this manual. He/she must ensure that before a
person becomes a certifying staff and issue or re-issue the authorization, the candidate certifying
staff has an adequate knowledge and experience of the relevant aircraft, engine or components to
return to service and relevant to the associated GMF procedures.
The certifying staff / support staff shall meet the following:
a) Has passed the examination of the product type and holds a valid CASR 65 basic and type
license (for Aircraft certifying staff), or he/she has the qualifications and experience
mentioned in QP 304-03 and hold COMA for other than Aircraft authorizations (components
and engine certifying staff);
b) Be trained in human factor and safety management system and its continuation training
c) Has relevant maintenance experience as mentioned in QP 304-03;
d) Has received training Aviation Regulation;
e) Has received quality system training relevant to his assignment;
f) Has received initial and continuation training as mentioned in QP 308-01;
g) Understands how the product functions;
h) Knows what are the more common defects with associated consequences, and
i) Understands, reads and writes English;
j) Has received training in Fuel Tank Safety (FTS). Detailed procedures of Fuel Tank Safety will
be described as per QP 304-06.
Type training for candidate AMEL holder, who intends to become a certifying staff, will be
performed by a CASR -147 approved training school or a TC Holder training school before he/she is
eligible for type training exams, subject to appropriate maintenance experience mentioned in QP
304-03.

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For engines and components certifying staff who hold COMA, the training function will develop the
curriculum and standards for training as well as pre-qualification standards. The training will be
performed in house or outsourced.
The QP 304-03 has been developed to meet the requirements for the certifying staff qualifications
and training program.
3.4.1.1 Components and Engines Certifying Staff
The certifying staff components and engines will have the training, qualification and experience
required by QP304-03. All other requirements as given in this section are applicable for the
components and engines certifying staff.
3.4.1.2 Certifying Staff & Support Staff Records
The Quality Assurance & Safety will keep experience, training and assessment records for all
certifying and support staff. The records will be kept for as long as the staff is employed by the
organization plus for three years after their retirement.
3.4.2 Certifying Staff and Support Staff, Initial Assessment and Authorization
Before an authorization for certifying staff is issued or re-issued, the candidate person will be
assessed by the Quality Assurance & Safety for their competence, capability and qualification.
a) Qualification Assessment
Collecting and checking all relevant requirements such as education level, CASR-65 or by other
authority licenses, any authorizations held, type/specialized training, examination results amount
of experience in respect to the required training and function) as laid down in QP 304-03. These
documents if not issued by GMF should be followed by a confirmation check with the organizations
that issued such documents. A comparison check for differences between the product type ratings
on the qualification documents and the relevant product types maintained by GMF will be made.
This assessment may reveal a need for product type differences training. All document attest to
qualification will be retained in file by the Quality Assurance & Safety.
b) Competence and Capability Assessment
When all qualification requirements are successfully fulfilled, additional assessment will ensure that
the personnel have the talent to successfully demonstrate to the degree necessary their
qualifications against their work requirements as certifying staff.
The technician/engineer who is intended to become a certifying person will practical act as
certifying staff for a month or more under the supervision of either another certifying person until

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the Quality Assurance assessor arrives at a conclusion. That time counts from the time the
technician's/engineer’s Senior Manager applied to Quality Assurance & Safety for that
technician/engineer to become certifying person. The technician/engineer before is
recommended, as certifying person he/she should work at the same type of aircraft, engine or
component.
c) Authorization
The VP for Quality Assurance & Safety will issue a certifying staff authorization to authorize those
personnel to issue CRS in accordance with the DGCA Indonesia requirements and the requirements
of this manual subject to the validity of the license the certifying staff and support staff holds. The
Quality Assurance & Safety will keep a copy of the authorization. Before the authorization is given
to the certifying person, the Quality Assurance & Safety will ensure that he/she has understood the
scope and limitation of his/her authorization. The certifying person must present within 24 hours
his/her authorization to the DGCA Indonesia.
d) Break in Period and Validity
The validity of all certifying staff authorizations shall not exceed two years from the date of issue or
previous renewal of the document. Authorizations related to aircraft maintenance are invalid when
the holder does not work for at least six months on the respective aircraft in a period of two years.
The VP for Quality Assurance & Safety remains responsible to revoke any authorization when a
certifying person does not comply with the requirements set forth in this manual, and the DGCA
Indonesia requirements.

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3.4.3 Certifying Staff & Support Staff Categories, Authorities & Responsibilities
The following are the certifying staff categories and their interrelations between DGCA, EASA and
PT Garuda Maintenance Facility Aero Asia Tbk
GMF Category CASR Category EASA Category

Covered by “A/P” and “E/A” see note Not defined A
"A/P" Line Maintenance Certifying Airframes & Engines and CASR 145 B1
Technician-Airframe Power plant Requirements
"E/A" Line Maintenance Certifying Electrical, Instrument & Radio and B2
Technician-Electrical Avionics CASR 145 Requirements
"A/P" Base Maintenance Certifying Airframes & Engines and CASR 145 B1 support staff
Technician-Airframe Power plant Requirements
"E/A" Base Maintenance Certifying Electrical, Instrument & Radio and B2 support staff
Technician-Electrical Avionics CASR 145 Requirements
"C" Certifying staff for Base Maintenance Airframes & Engines and CASR 145 C Certifying staff
Requirements
"D" Certifying staff for Engines / Not defined Not defined
Components
‘SP” Specialized Services Not defined Not defined
Note:
The function of EASA Category A certifying staff is covered by category A/P
The certifying staff authorization will include the following information:
a) Rating: Aircraft type, engine type, component type, or kind of specialized services;
b) Category: GMF categories identified above
c) Scope of authorization: The limitations of the authorizations
d) Period of validity: The period the authorization is valid.
3.4.3.1 Certifying Staff Authority and Responsibility
They report to VP for Quality Assurance & Safety. They are responsible to take all necessary actions
to ensure that all the work is performed in accordance with current DGCA Indonesia of Aircraft
registration requirements, operator specifications, operator manual, maintenance manuals and the
requirements of this manual. The authorization allows the certifying staff to independently perform
or supervise maintenance and for releasing to service Aircraft, engine or components.
They are responsible and have the authority to:
a) To decide if the aircraft, engine or component is ready or not ready to return to service;
b) Not to release an aircraft, engine or component to service if unairworthy conditions are found;

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c) To issue a certificate of Return to Service, according to the DGCA Indonesia requirements

following the requirements of this manual and operator's maintenance program;
d) To report mandatory significant defects such as SDR to the DGCA Indonesia, customers and
original manufacturers via the VP for Quality Assurance & Safety.
NOTE:
The Certifying Staff will NOT delegate his responsibilities to any personnel and he will not exercise
the privileges of his certification authorization if he/she knows or suspects that their physical or
mental condition makes him unfit to exercise such privileges.
Limitation, Suspension, Withdrawal of the Certifying Authorization
The Quality Assurance & Safety will limit, suspend or withdraw the authorization if for any reason
(including voluntary withdrawal) the authorized person cannot fulfill the requirements of this
procedure. See QP 304-03.
3.4.4 Continuation Training Program for Certifying Staff and Support Staff
The objective of the continuation training program is to ensure that the certifying staff and support
staff remain current in terms of procedures, human factors, and technical knowledge and that there
is a feedback system on the adequacy of the procedures of this manual, and any changes to aviation
regulations.
The continuation-training program will cover the quality system training module and the
engineering training module. Both modules will cover as a minimum the following requirements:
a) Changes in relevant requirements such as CASR -43/145;

b) Changes in this manual and quality procedures;
c) Modification standard of the products being maintained;
d) Airworthiness Directives;
e) Human factor issues identified from any internal or external analysis of incidents;
f) Non-conformities caused due to GMF fault including the root cause of the problems;
g) Failure of following procedures as defined by the internal quality audits including the root
cause of such failures.
The Quality Assurance & Safety is responsible for the continuation-training program for the
certifying staff personnel. Responsibility includes arranging with the training function for the
contents of the training, the duration and the frequency and for ensuring all the training
requirements as mentioned in this manual and the associated QP 304-03 are incorporated.
The training function is responsible to develop the training syllabus, prepare the training material
and conduct the training, unless some parts of the training are subcontracted to approve training
schools.

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3.4.4.1 Training Periods
The continuation training will be performed every two years. Each training module may be
performed separately and at different periods provided the whole training program is covered
within the two years period.
3.4.4.2 Certifying Staff, Support Staff Continuation Assessment for Renewal the Authorization or
Additional Authorization
Before an authorization is re-issued, the Quality Assurance & Safety will ensure that the candidate
staff for re-issuing the authorization complies with the following:
a) Appropriate recent maintenance experience in the last two years as per AMO Manual 3.4.2
(d). The Quality Assurance & Safety assessor must accumulate the maintenance experience
having the responsible staff presenting a list of functions performed related to Certifying staff,
support staff functions;
b) Successful completion of the continuation training as mentioned in 3.4.4. above;
c) Being assessed (especially for additional authorization) as per AMO Manual 3.4.2 & 3.14.

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3.5 CERTIFYING STAFF & SUPPORT STAFF RECORDS

(Ref: CASR-145.157, 159, 161)
The Quality Assurance & Safety will keep all authorization documents for certifying staff personnel.
The records will be kept for as long as the staff is under employment. For those personnel who have
ceased employment with PT Garuda Maintenance Facility Aero Asia Tbk, the records will be kept
for three years on separate files.
Persons authorized to access the records will be maintained at a minimum to ensure that records
cannot be altered in an unauthorized manner or that such confidential records become accessible
to unauthorized persons.
The DGCA Indonesia is an authorized person when investigating the records system for initial and
continued approval or when the DGCA Indonesia has doubt about the competence of a particular
certifying person. The certifying person will be given reasonable access on request to his/her own
records.
The following information will be kept in records in respect of each certifying staff person:
a) Name;
b) Personnel identification number;
c) Date of birth;
d) Present title;
e) AMEL/Authorized License;
f) General License;
g) Training Certificate;
h) Experience log book;
i) Assessment result / test result.
The certifying staff and support staff must be able to provide to the auditors their authorization
within a reasonable time not exceeding 24 hours.

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3.6 QUALITY AUDIT PERSONNEL

(Ref: CASR-145.159)
3.6.1 General
The CEO/accountable manager has appointed the VP for Quality Assurance & Safety with
responsibility for monitoring the quality system, including the associated feedback system and
requesting corrective actions as necessary to any Senior Management. The VP for Quality Assurance
& Safety, as per his/her job description (AMO manual Section 1.4), will have direct access to the CEO
/ accountable manager to ensure that he is kept properly informed on quality and compliance
matters.
3.6.2 Audit Management Process
The VP for Quality Assurance & Safety will select the appropriate number and skilled auditing
personnel for the performance of audits and will have the final responsibility for the proper
planning, auditing, follow up audit and reporting of the auditing management system. The VP for
Quality Assurance & Safety must:
a) Ensure the auditors are knowledgeable and suitably trained as required in this procedure;
b) Monitor and evaluate the performance of their audit team in order to improve
their efficiency and effectiveness;
c) Ensure that all auditors make the same observations and draw the same conclusions
when confronted with the same evidence;
d) Rotate the Auditors at periodic intervals to ensure the integrity of the independent audits.
3.6.3 Training, Qualification and Experience of the Auditors
The auditors must have at least four year experience relevant to Aircraft, engine or components
maintenance or supporting functions.
They must also have specific knowledge in:
a) Human Factor & Safety management system ;

b) Aviation regulation;
c) Inspection Techniques and Procedures.
d) GMF quality system, organization and processes;
e) Audit techniques & Procedures ;
f) Aircraft, engine or aircraft components maintenance or supporting functions as applicable;
g) English Techniques;
h) Fuel Tank Safety (FTS) obtained from Phase 1 FTS training. Detailed procedures of Fuel Tank
Safety will be described as per QP 304-06.
i) Hazardous material ;

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They must have specific skills in:

a) Auditing & Surveillance;
b) Presentation;
c) Problem solving;
d) Escorting ;
e) Consulting (Communicating and negotiating) ;
f) Developing Approved Vendor List;
g) Review evaluation and approved maintenance capability list;
h) Monitoring performance of contracted maintenance agencies;
i) Investigation & reporting incident/accident;
j) Coaching & Counselling;
k) Training.
Specific skill requirement are base on related scope of quality system and auditing unit.
Training and qualification requirement for the auditors is specified in the PCM.
3.6.4 Assessing the Auditors Skills
All auditing personnel will be assessed for having the appropriate knowledge and skills and the
talent before they are allowed to perform audits.
The candidate auditor will participate with skilled auditors in the audit process until they reach to
the point where they can demonstrate and equal or better performance by drawing the same or
better conclusions of an experience auditor of a selected workstation with a given procedure. A
customized performance assessment plan will ensure that the auditors have the appropriate skills
and knowledge.
3.6.5 Responsibilities of the Auditors
They report to VP for Quality Assurance & Safety and their responsibility is to:
a) Define Quality Assurance & Safety standards and aviation regulations applicable to
b) Ensure revisions to procedures do not violate standards and regulations;
c) Coordinate quality projects and activities in the units concern;
d) Advise the units in matters concerning quality related subjects;
e) Participate in investigations with responsible units;
f) Develop audit program and perform procedure and product audits;
g) Raise non-conformance reports to units concern;
h) Verify effectiveness of the corrective actions;
i) Communicate with the units regarding quality issues;
j) Escort customers and authorities within the units;
k) Handle quality audit records;
l) Perform vendor audits as required;
m) Develop Approved Vendor List.
n) Review evaluation and approved maintenance capability list.
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3.6.6 Authorities of the Auditors
a. Accept or reject (if not effective) the corrective actions and preventive actions taken by audited
managers;
b. Make a reminder for overdue response;
c. Stop maintenance activities or processes if there any Immediate Action Notice issue;
d. To make arrangements with other functions to meet the quality objectives;
e. Approve or disapproved suppliers if there are written authorization by the VP for Quality
Assurance & Safety;
f. Accept or reject self-evaluation maintenance capability.

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3.7 QUALIFYING INSPECTORS

(Ref: CASR-145.155, 157, 211, 213)
For the purpose of this procedure, inspectors means Inspection personnel who have I-stamp
holder, the RII personnel who is authorized to perform Required Inspection Item which authorized
by the operator and Material receiving inspection personnel who is authorized to inspect and
approved incoming part from external.
The CASR 145 and 121 requires inspections for a particular operator to be performed by RII
inspection personnel designated by the air operator. The performance of a Required Inspection is
restricted to independent RII inspection personnel who directly report to the Quality Assurance
and that authorized person was not involved in the performance of the work to be inspected.
3.7.1 Qualifying the Inspector for Aircraft, Engine & Component
3.7.1.1 Requirements to become Inspector Personnel

Personnel who represent the repair station in the performance and approving the required
inspections must fulfill the following requirements:
a) The person must be a GMF employee unless a short term contract employee is authorized by
the Quality Assurance;
b) The person must be able to read, write, speak and understand Technical English;
c) The person must have a competency and qualifications for the specific Aircraft type, engine,
component or specialized process method
3.7.1.2 Training of Inspector Personnel

The Quality Assurance is responsible to ensure that prior to conducting work on an aircraft,
engine, component or specialized process method they have been properly trained in general
Each inspection personnel must:

1. Be trained in human factor, safety management system and hazardous material awareness
2. Be trained in inspection techniques and procedures.
3. Have continuing airworthiness training for inspector
4. Be trained, certificated, and licensed in aircraft type, engine, component or specialized
process method
3.7.1.3 Inspector for Aircraft, Engine, Component and Specialized services Personnel
Authorization
After satisfactory completion of competency and qualification of Aircraft, Engine, Component and
specialized services VP Quality Assurance and Safety will authorized them as inspection
personnel or RII personnel and will be listed in inspection or RII personnel list. Evidence of such
qualification must be in place before the work commences.

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The VP for Quality Assurance will ensure that inspection personnel have adequate license related
to Aircraft, Engine, Component and Specialized Services.
The scope of the Inspector Authorization will be limited to the skill requirements fall within the
scope of the issued GMF. authorization
Any Inspection that could not be completed by the aircraft, engine, component or specialized
services inspector as a result of a shift change or other work interruption must be adequately
turned over to the next Inspector, through written and/or verbal communications.
Available to all Inspector personnel will be meet with the operator's maintenance program,
current specifications involving inspection tolerances, limits, and procedures as set forth by
manufacturer of the product undergoing inspection and other forms of inspection information
such as airworthiness directives, manufacturers bulletins, etc.
3.7.1.4 Training and Authorization Records
The Quality assurance will keep the training records of the Inspection personnel and RII personnel,
and the roster as required by Sections 1.6 of this manual.
3.7.1.5 Activities
The inspector personnel, they are responsible to:
a. Perform or supervise the maintenance, preventive maintenance or alteration

b. Perform operational/functional test of aircraft, engine, component system test
c. Perform mandatory, critical task, RII task
d. Ensure that all defects on aircraft, engine or components have been rectified per approved
current maintenance data;
e. Perform detail activity as stated on his/her Certificate of Competency;
3.7.2 Qualifying the Inspector and RII Personnel

3.7.2.1 Requirements to become RII Personnel
Personnel who represent the repair station in the performance and approving the required
inspections must fulfill the following requirements:
d) The person must be a GMF employee unless a short term contract employee is authorized by
the Quality Assurance as per Section 3.8.3 of this manual;
e) The person must be authorized by the Operator or by the Quality Assurance if delegated by
the operator, through a valid GMF Authorization;
f) The person must be able to read, write, speak and understand Technical English;
g) The person must have a competency and qualifications for the specific aircraft type (see
Section 3.8.2, 3.8.3 of the manual);
h) Must have taken the operator’s RII training.

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3.7.2.2 Training of RII Inspector Personnel
The Quality Assurance is responsible to ensure that prior to conducting work on an aircraft of
which the Authority of aircraft registration (such as ''PK'' registered aircraft), requires the RII
inspection personnel involved, they have been properly trained on the Air Carriers procedures in
general and specifically on procedures regarding the performance and recording requirements of
the required inspection items. The training will be done by the contracted operator or, when
authorized by operator the training may be delegated, to GMF.
Each inspection personnel must:

6. Be trained in safety management system, hazardous material, and human factor.
3.7.2.3 RII Personnel Authorization
After satisfactory completion of the training, a list of recommended RII inspection personnel is
presented to the operator to authorize these persons in accordance with their manual. In cases
the operator has delegated GMF by letter to authorize the RII personnel. GMF will authorize them
as per operator’s procedures. Evidence of such qualification must be in place before the work
commences.
The VP for Quality Assurance will ensure that RII inspection personnel have adequate license
related to aircraft type training and have passed the RII inspector course prior to approval.
The scope of the RII Authorization will be limited to those Required Inspection Items whose skill
requirements fall within the scope of the issued GMF authorization.
For the items performed under the means of an RII authorization, RII personnel are solely
responsible to the VP for Quality Assurance. Any conflict of interest shall be reported and solved
by the VP for Quality Assurance, in order to guarantee full independence from production
management decisions.
Decisions made by authorized personnel cannot be countermanded by production personnel. If a

dispute arises between RII personnel and production management, the authorized RII person
must contact the VP for Quality Assurance. These provisions will ensure the independence and
the integrity of the RII personnel, while functioning under the GMF authorization and the
operator's RII authorization.
3.7.2.4 Training and Authorization Records
The Quality assurance will keep the training records of the RII personnel and the roster as required
by Sections 1.6 and 3.5 of this manual.

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3.7.2.5 RII Execution & Activities of RII Personnel
The Operator’s maintenance manual contains among others the operator's required inspection
items and procedures. An RII, as stated in CASR Part 121 subpart L, is a designation of the items of
maintenance and alteration that must be inspected (required inspections), including at least those
that could result in a failure or defect, endangering the safe operation of the aircraft, if not
performed properly or if improper parts and materials are used.
With regards to RII’s incorporated in the operators’ General Maintenance Manual, only specially
trained personnel – the RII inspection personnel – are allowed to sign for the RII’s performed. The
performance of a required inspection is restricted to an RII authorized person who was not
involved in the performance of the work to be inspected.
The RII personnel must be present at the work site to physically verify the work performed by the
mechanics and effectively inspect all points related to the RII.
Any Required Inspection that could not be completed by the RII inspector as a result of a shift
change or other work interruption must be adequately turned over to the next RII inspector,
through written and verbal communications.
Available to all RII personnel will be the operator's maintenance program, current specifications
involving inspection tolerances, limits, and procedures as set forth by manufacturer of the
product undergoing inspection and other forms of inspection information such as airworthiness
directives, manufacturers bulletins, etc.
Activities of RII Personnel
The RII personnel report to Quality Assurance for the performance of the required inspection
items. They are responsible to:
f. Review work package prior distribution and prior maintenance release

g. Conduct preliminary inspection checks
h. Inspect, witness and certify required inspection items;
i. Supervise maintenance activities;
j. Ensure that all defects on aircraft, engine or components have been rectified per approved
current maintenance data
k. Conduct progressive inspections during maintenance process;
l. Raise report to concerned units for any significant finding defect, malfunction, quality issue
during maintenance process
m. Issue Finding Inspection Report
n. Approve and report form major repair and major modification (DGCA form 43-337)
o. Issue Service Difficulty Reporting System to authority (DGCA form 43-01)
p. Ensure that maintenance records entries have been properly made;
q. Perform detail activity as stated on his/her Certificate of Competency

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NOTE:
The RII Inspection personnel will NOT delegate their responsibilities to any other personnel.
3.7.3 Qualifying Material Receiving Inspection Personnel
The material receiving inspection personnel is formed by a selected group of personnel based on
their formal training status, experience and knowledge of maintenance and inspection functions
and having met the competencies for their specific job title in the organization.
The material receiving inspection personnel will receive initial training prior to their assignment as
material inspectors. The continuation training will be given every two years.
Each material inspection personnel must:
1. The person must be a GMF employee unless a short-term contract employee is authorized
by the Quality Assurance;
2. Be trained in human factor, safety management system, suspect unapproved part and
hazardous material awareness
3. Be trained in inspection techniques, procedures, and electrostatic discharge sensitive.
4. Pass the examination of proficiency test material receiving inspection
5. The person must be able to read, write, speak, and understand Technical English
Current specifications involving inspection of shelf life material, instructions from DGCA Indonesia
regarding suspected unapproved parts, IPC, purchase orders, GMF procedures related to their
work, and any other information aids will be available to the material receiving inspection
personnel to ensure proper inspection and disposition of the receiving material.
Activities for the Receiving Material Inspection Personnel
a) Visually inspect incoming material for conformance to procedure, quantity and physical
condition;
b) Make sure the traceability of the material;
c) Inspect and report for suspected unapproved parts;
d) Decide all incoming material based on their inspection status, accepted or not conform;
e) Keep non-conforming material in quarantine area waiting disposition;
f) Send records of all incoming material traceability document to the unit concern.

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3.8 QUALIFYING TECHNICIANS

(Ref: CASR145.51, 151, 153, 163, 209(b))
3.8.1 Personnel Training and Development Program
The Human Capital Management function will plan the training and development program and
will develop the training process in conjunction with other functions.
The Vice Presidents will assign trainers/training coordinators for their operation and they will
coordinate with Human Capital Management assisted by the Senior Managers for the
development units/elements of competencies and performance criteria. They will identify and
record the training needs for each job title as per Section 3.8.2 of this manual and they will ensure
that trained and qualified personnel perform activities affecting product quality.
Training Content Determination and Types of Training
The Human Capital Management function will develop the personnel competencies by defining
for each job title and competency level, the work requirements and the training and qualifications
required for the maintenance and inspection personnel.
The competencies will be developed to meet the CASR requirements and will be documented in
competency charts, which in turn, will be compiled in each unit's personnel competencies manual
(PCM) together with the unit's organization chart.
In order to determine the competencies and the necessary training, the Human Capital
Management, assisted by Senior Managers for each unit and trainers will perform a task analysis
for each job title in order to:
a) Define elements of competencies and performance criteria;

b) Define the required condition and knowledge;
c) Convert elements of competencies and performance criteria into different training needs,
d) Determine the continuation-training needs;
e) Develop the competency chart which will include from (a) to (d) above)
GMF Training program management is specified in AMO Training Program (AMOTP) DQ-046.
The Quality Assurance & Safety will monitor the development of the technical personnel
competency charts and will have the final responsibility to ensure maintenance personnel
training needs are in compliance with the authority of the aircraft registration and with the
requirements of this manual. Each Department will issued the PCM, The Quality Assurance &
Safety will reviewed the PCM and Human Capital Management will Verified the PCM.

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PCM Revision and Control
Each Department are responsible to review the PCM and revise it if ;

unless one or more of the following conditions are encountered it may be revised any time:
a) Changes to organization charts, job description / competency charts with new tasks are
required for the performance of maintenance;
b) New product and capabilities development requiring new training. This would be required
additional training (such as type training to be planned and perform;
c) Requirements from aviation regulation;
d) Requirements from quality assurance;
e) Changes to GMF procedures.
Distribution and Control
Human Capital Management will keep the complete master of PCM and be responsible to control
and distribute it.
Each departments will be access via internet to web address

https://gmfaeroasia365.sharepoint.com/ Part of Personnel Competency Manual (PCM)
The following procedures are associated with the training and development program:
AMO Manual 3.13 Human factors training procedure;

AMO Manual 3.14 Competence assessment of personnel;
QP 304-01 Personnel training;
QP 304-03 Qualification & Training Program for Authorized Personnel;
QP 308-01 Personnel assessment, stamp/authorization issue, use and control;
QP 311-02 NDT qualification personnel

AMO MANUAL
3.8.2 Non-Certificated Aircraft and Shop Technicians Training Program and Activities
For Aircraft maintenance, non-certificated aircraft maintenance technicians are those technicians
who do not hold an aircraft maintenance engineer license but they may have a basic Aircraft
license and for Component and Engine/APU Maintenance, non-certificated
component/engine/APU maintenance personnels are those personnel who have Certificate of
Maintenance Approval (COMA) which will have Certificate of Competency given by the Quality
Assurance & Safety as appropriate, for their assigned work.
Those technicians should attend the following training program:
a) AMO Manual/Quality Procedures training in relation to their job function;

b) On the job training for the particular assignments;
c) Human factors and Safety Management System training as per AMO Manual 3.13
d) Other training, as described at QP308-01
Typical activities for non-certificated Aircraft technicians
Non-certificated Aircraft technicians responsible to perform under supervise AMEL Holder, only
the activities described in the scope of their C of C, such as:
a) Perform minor maintenance tasks not requiring Aircraft systems removal and installation;
b) Open panels and components;
c) Installing safety devises;
d) Perform lubrication and servicing;
e) Install components limited to certain aircraft types;
f) Responsible to perform work following the current approved maintenance data and quality
procedures.
g) To properly claim the work performed after he/she has verified by self-inspection that is has
been in accordance with current approved maintenance data;
h) Report non-conformities, defects and malfunctions and any problems to his/her Superior
for investigation and corrective action before any further work is performed;
Typical activities for non-certificated component technician
Non-certificated component technician responsible to perform only the activities described in the
scope of their C of C under supervise COMA holder or authorized person , such as:
a) Installing Safety devices

b) Perform dissasemble component
c) Perform assembly simple component
d) Maintain tools and preventive maintenance and storage for equipment of component

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e) Report non-conformities, defects and malfunctions and any problems to his/her Superior for
investigation and corrective action before any further work is performed;
Typical activities for non-certificated Engine/APU personnel
Non-certificated engine personnel responsible to perform only the activities described in the
scope of their C of C under supervision COMA holder or authorized person, such as:
a) Installing Safety devices

b) Ensure that the maintenance instructions are available, correct, current and complete
c) Perform Engine / APU assembly and disassembly as required by Maintenance Instruction
and current Manufacture Manual
d) Perform discard all used 100% replacement parts
e) Maintain tools and preventive maintenance and storage for equipment of component
f) Report non-conformities, defects and malfunctions and any problems to his/her Superior
for investigation and corrective action before any further work is performed;

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3.8.3 Certificated/Licensed Technicians Training Program and Activities.
Certificated or licensed technicians are those personnel who hold an aircraft or aircraft
component maintenance engineer license (AMEL or COMA) as given by the DGCA Indonesia and
an authorization as given by the Quality Assurance & Safety appropriate for their assigned work.
Certain inspection, repair and test process and specialized services personnel are qualified as
license technicians for the purpose of supervising repair processes and releasing components to
service after maintenance including specialized services maintenance.
The VP for Quality Assurance & Safety will grant a GMF authorization to those personnel
recommended by the production provided the individual meets certain qualification criteria as
per QP 304-03.
Depending on the scope of the authorization the following training are performed:
a. CASR - Part-21
b. CASR - Part-39
c. CASR - Part 43
d. CASR - Part 121
e. CASR - Part 145
f. AMO Manual/Quality Procedures training in relation to their job function;
g. On the job training for the particular assignments;
h. Human factors and Safety management system training as per AMO Manual 3.13
I. Others training as described at QP308-01
Typical Activities for aircraft and Component qualified licensed technicians
a) Perform scheduled inspections and checks;

b) Install aircraft systems and components;
c) Troubleshoot, investigate and perform adjustments and rigging;
d) Write rectification order based on approved data;
e) Perform airworthiness determinations and interpret complex data and drawings;
f) Perform or supervise / monitor aircraft modifications;
g) Perform special tests such as compass swing or engine ground run up as endorsed in his/her
authorization;
h) Responsible to perform work following the technical manuals and quality procedures.
i) To properly claim the work performed after he/she has verified by self-inspection that is has
been done in accordance with current maintenance manual.
j) Train and supervise lower grade technicians;
The licensed personnel will NOT delegate their responsibilities to any personnel when they
perform work described in the scope of their authorization.

AMO MANUAL
3.8.4 Qualifications of Staff with a Short-Term Contract
Short-term staff recruited as per Section 1.7.1.1 of this manual will have their qualifications,
training and experience presented for assessment by the Quality Assurance & Safety as per QP
308-01.
The Quality Assurance & Safety will ensure that:
a) The Unauthorized contracted staff will not be responsible to perform required inspections
or for releasing to service. Such responsibility will remain to GMF certifying staff, unless
the VP for Quality Assurance & Safety - after consultation with the DGCA Indonesia - has
approved such staff, (and providing they meet the requirements of Section 3.4 and 3.7 of
this manual).
b) The short-term staff is briefed about their intended work and they have been trained in
GMF procedures related to their assignment.
The Quality Assurance & Safety will issue a special design stamp and C of C to those short-term
contracted staff if found competent to perform maintenance affecting product quality.

AMO MANUAL
3.8.5 Maintenance Managers (Supervisor) Qualification, Experience and Activities
Supervisory personnel are selected among the qualified employees in GMF who have been
qualified as competency and tasks they are assigned to supervise. All managers are required to be
thoroughly familiar with the requirements of this manual, aviation regulations, and any
maintenance data related to the maintenance tasks they supervise. All aircraft and aircraft
components maintenance supervisors must be able to understand, read, and write English.
Supervisory personnel must:

a) Be trained in human factor and safety management system.
b) Be licensed when direct and / or oversee the work performed under the AMO certificate
and Operations Specification.
c) Be trained in basic management and / or basic supervisor.
Airframe & Power plant (A/P) supervisors as well as Electrical and Avionic (E/A) supervisors at the
base maintenance or line maintenance are required to have a valid aircraft maintenance engineer
license in order to be eligible for supervisors.
Typical activities for Aircraft maintenance managers (Supervisors)
a) Organize and distribute work to qualified technicians;

b) Organize and distribute OJT technicians employees with senior qualified employees;
c) Ensure the technicians perform the work in accordance with the maintenance data and be
available for consultation;
d) Resolve problems and/or arrange for the resolution in consultation with quality and
engineering;
e) Verify by self-inspection and tests the proper functioning of aircraft systems;
f) Manage airworthiness determinations, Interpret complex data and drawings;
g) Verify proper completion of paperwork and sign or stamp as necessary;
h) Introduce improvement process techniques;
i) Monitor the calibration of inspection measuring and test equipment.

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3.9 AIRCRAFT OR AIRCRAFT COMPONENT MAINTENANCE TASKS EXEMPTION PROCESS

CONTROL
3.9.1 General
PT Garuda Maintenance Facility Aero Asia Tbk does not have the authority for exemption process
for a maintenance interval and/or to defer extension of defects that may be found during
maintenance of customer's aircraft. It is the responsibility of the operator to arrange for an
extension of an interval or to defer a defect with the Authority of aircraft registration.
3.9.2 Deferred Defects
The operator must determine what defects may be deferred and must provide an agreement or
letter to PT Garuda Maintenance Facility Aero Asia Tbk and presented to certifying staff that
allows deferring the defect identifying the authority for such action.
When the letter or agreement is present, the certifying staff will issue a certificate of return to
service (CRS), provided the deferred defects are within the limits of the operator's maintenance
program as approved by their operator's authority. The certifying staff will identify the defects not
rectified on the CRS and he will also identify on the CRS specific actions required by the operator
related to the deferred defect.
NOTE:
The certifying staff prior to issuing CRS must ensure that the deferred item is within the operator's
limitations. Any violation of this procedure, the holder of authorization who is issuing CRS will be
noted and processes accordingly.
When such an agreement or letter is not present, or the letter/agreement does not identify the
DGCA Indonesia for such action, or the deferred item is not included in the operator’s
maintenance program, the certifying staff will inform the VP for Quality Assurance & Safety for
further actions.
The VP for Quality Assurance & Safety will contact the DGCA Indonesia to clarify whether a CRS
must be issued indicating the defects not rectified. A non-compliance with an AD Note on due is
to be reported to DGCA Indonesia as well.

AMO MANUAL
3.10 CONCESSION CONTROL FOR DEVIATION FROM ORGANIZATIONS PROCEDURES
3.10.1 Concession for Deviation from Quality Procedures
Concession for deviation may be required whenever there is a need to deviate from quality
system procedures. The Quality Assurance & Safety remains responsible to ensure any
concessions do not violate any DGCA Indonesia requirements. Deviation from quality system
procedures requires concession if:
a) One time or limited use instructions or information relative to the maintenance;
b) A specific process must be performed which is not covered in this manual or QPs;
c) A process is to be executed which goes beyond any limit as described in this manual and
quality procedure.
Concessions may be given to the following events:

a) Perform privilege scope of base maintenance in line maintenance. This requires DGCA
Indonesia approval;
b) Component or part with proper certificate not available at home base. This requires prior
approval by the DGCA Indonesia;
c) Deviation from calibration schedules but not more than 5 working days. DGCA Indonesia
approval is not required;
d) Deviation from any procedure other than a) and b) above, DGCA Indonesia approval is not
required.
Concessions are NOT ALLOWED in the following situations:

a) Deviation of the maintenance instructions and maintenance data;
b) Deviation from prescribed tools or equipment;
c) Interval specified by Airworthiness Directives (AD) unless there is submission with Alternate
Method of Compliance (AMOC)
3.10.2 Procedure
Any Senior Manager may request a concession for deviation from procedures by sending an e-
mail titled: ''Request for Concession'' to VP for Quality Assurance & Safety. Concession may initially
by requesting verbally so that to be determined if the approval will be given before officially
request is issued.
The VP of Quality Assurance & Safety will evaluate the request for concession and will approve or
disapprove the concession.
NOTE:
The concession should clearly describe the purpose, procedures involved, justifications, required
conditions, applicability and the limitation.

AMO MANUAL
When the concession is approved, the Quality Assurance & Safety will issue and distribute the
Quality Bulletin. All Management and maintenance personnel are responsible to follow the
instructions of the Quality Bulletin as written.

AMO MANUAL
3.11 QUALIFICATION PROCEDURE FOR SPECIALIZED ACTIVITIES SUCH AS NDT, WELDING, ETC.
(Ref: CASR-145.151, 153)
3.11.1 Qualified NDT Personnel Experience, Training and Examination
An authorization for NDT will be issued to personnel based on results of qualification exams and
written Quality Procedures describing qualification criteria for NDT personnel. All levels of NDT
personnel shall be re-certified periodically in accordance with evidence of continued satisfactory
performance and re-examination in the general written or specific written exams as determined by
the level 3 NDT personnel.
Level 1 and 2 NDT personnel will be trained, qualified and re-qualified by GMF level 3 NDT personnel
or other approved sources. Level 3 NDT personnel who is re-qualified by external approved is
designated as responsible level 3. Responsible level 3 NDT personnel having qualified may qualify
another individual level 3 NDT personnel in accordance with his/her certified NDT methods based
on NAS410.
Each specialized activities inspection personnel must:

2. Be trained in human factor and safety management system
3. Be trained in regulatory training refer to QP308-01.
An authorization for NDT will be issued to personnel based on results of qualification written exams
and Quality Procedures describing qualification criteria for NDT personnel. All levels of NDT
personnel shall be re-certified periodically in accordance with evidence of continued satisfactory
performance and re-examination in the general written or specific written exams as determined by
the employer's level 3 NDT.
The following NDT methods are used:

a) Fluorescent Penetrant Inspections;
b) Magnetic Particle Inspection;
c) Eddy Current Inspection;
d) Radiographic Inspection;
e) Ultrasonic Inspection;
f) Thermography Inspection.
NDT Levels
The following NDT levels are applicable:
Level 1: Issued to NDT personnel who are capable to perform preparations for NDT inspections in
accordance with the documented procedures. He/she is not allowed to sign off any
relevant maintenance documents. Level 2 verifies and/or reads the inspection results.

AMO MANUAL
Level 2: Issued to NDT personnel who perform the inspections in accordance with documented
procedures. He/she is allowed to sign off relevant maintenance related documents.
He/she can evaluate and interpret imperfections and inspection results, convert
manufacturer data into work instructions and train and supervise Level 1.
Level 3: Issued to personnel with college level knowledge regarding NDT methods and
techniques and capable to train, supervise and re-qualification Level 1 and 2. Level 3
personnel are responsible for the training and examination of level 1 and 2 personnel.
Performance of NDT:
All non-destructive tests will be performed using NDT methods, maintenance data, tools and
equipment described by the manufacturer’s maintenance manuals. See quality procedures:
▪ QP 304-03 Qualifying & Training Program for Authorized Personnel

▪ QP 311-02 NDT Qualification Personnel
3.11.2 Activities for Level 3 NDT Personnel
The NDT Level 3 personnel are responsible for:
a) Developing and approving non-destructive test procedures for the control of NDT processes
using references from manufacturers manuals , acceptable document and/or current
approved data;
b) Determining the kind of NDT required based on material, location, accessibility, etc, when no
clear instructions are given by the quality plans;
c) Coordinating NDT operations for indications such as internal and external cracks, voids,
inclusions, slams, laps, cold shuts, shrinkage porosity, gas holes, and shrinkage tears;
d) Assisting personnel to perform NDT and for the interpretation and evaluation of inspection
results. Ensure that the kind of defects found (cracks, voids, inclusions, laps, etc,) are recorded
in the inspection records together with the location and the length of the defects;
e) Evaluating and determine required amount of amperage and number of shots where not
clear instructions are given;
f) Determining and controlling the type and method of magnetic particle inspection to be used.
Mix and test inspection solution as required. Control all tools and equipment.
g) Planning the shielding requirements and barrier distances, danger areas, length of exposure,
and position of X-ray equipment so that all precautions have been met;
h) Setting up X-ray equipment, analyze, interpret, and evaluate radiographic disclosures;

AMO MANUAL
i) Detecting and identify and interpret defects in various types of metals and metal joints;
j) Preparing and maintain necessary paperwork required by Indonesian regulations related to

X-ray activities;
k) Arranging for the periodic medical examination of NDT personnel as necessary;
l) Setting up and assist for the operation of various types of ultrasonic and eddy-current
equipment and performing the appropriate calibrations verifying results against masters;
m) Developing NDT personnel training curriculum, schedule and train them or arrange for
training as necessary in order to obtain and/or retain NDT certification. Follow the regulations
as applied to national or international standards;
Note:
The NDT level 3 will NOT delegate his duties to any personnel.
3.11.3 Qualified specialized services Personnel (other than NDT)
The Welding, thermal spray, shot peening, electroplating, heat treating, painting, anodizing and
etching specialized services personnel are granted authorizations following a qualification check
based on periodic specimen evaluations and approvals. Appropriate authorizations will be issued
to personnel who perform those specialized services after passed the qualification checks.
specialized services personnel training is based on qualifications procedures as described in:
QP311-01 Control of specialized services Personnel and Certifying Agents;

QP311-03 Qualification Procedures for Welder;
QP311-04 Qualification Procedures for specialized services other than NDT
3.11.3.1 Activities for the specialized services Managers (other than NDT):
a) Develop good welding and brazing techniques to welders working with quality plans and
welding related specifications. Maintain current welding certification on various metal groups
by submitting weld and braze test pieces for examination on the fusion welding and brazing;
b) Assist welders in setting up of welding machines according to specifications for rod type and
position, gas and oxygen flow, machine feed, amperage, voltage and pressures;
c) Observe initial set up during welding operations and techniques used and authorize
operational corrections or additional passes;
d) Verify fixtures needed for welding and assure that: parts are welded in fixtures, apply heat sinks
and holding devices, to retain the part in correct alignment and obtain proper heat distribution
to minimize distortion as described on the operation sheets;

AMO MANUAL
e) Monitor the identification and traceability status against AMS specification numbers of welding
& brazing wire rods, and other consumables used for penning, metal spraying etc;
f) Submit for examination welding, plasma sprayed, penning, specimens to certify/re-certify
operators;
g) Prepare engine parts, tools and fixtures by grit blasting, cleaning and masking. Apply various
plasma spray coatings to these parts per quality plans;
h) Monitor the shot peen and glass bead peen operations by ensuring acceptable penning results
by making tests at regular intervals, proper gun pressure and feed and proper sprayed material;
i) Support the parts repair and welding by accomplishing various blending, polishing, cutting and
miscellaneous repairs as required on quality plans. Miscellaneous repairs will consist of cutting
away old damaged areas and fitting new details into correct position. Incorporating radii,
chamfers and blending to original contour on various engine parts;
j) Verify and assist as required for the proper preparation for welding like –V- grooving, and
polishing the area to be welded.
3.11.3.2 Qualified Borescope Personnel
Personnel who carry out borescope and interpret defects are properly trained and assessed for their
competence as required by QP 304-03. Borescope is performed in accordance with maintenance
manuals requirements.

AMO MANUAL
3.12 CONTROL OF MANUFACTURER'S AND OTHER MAINTENANCE WORKING TEAMS
3.12.1 General
This procedure is to describe the communication between the manufacturer field representatives
and also for maintenance support teams that may occasionally contracted by GMF to perform
maintenance.
When maintenance-working teams are contracted to perform maintenance for GMF, the VP for
Quality Assurance & Safety will take actions to ensure the subcontractor (the maintenance working
team) has been approved as required by Section 2.1 of this manual and that the work is
accomplished in an airworthy manner so as to permit certification.
3.12.2 Manufacturer Field Representatives

The manufacturer representatives assigned to support Operator and/or GMF in the daily operation
work, is in an advisory role on Management, Engineering, and Quality Assurance & Safety and will
not advise or instruct production personnel directly regarding maintenance activities.
The manufacturer representatives are required to work directly with the Management, Engineers
and Quality Assurance & Safety as necessary. They will submit in writing all advisory information
regarding maintenance and defects rectification.
The engineers and other Management personnel will request in writing any advice for the
representatives. In turn, they will advise and instruct production personnel based on written
instruction by the representatives. These instructions will be transferred into GMF's maintenance
forms such as Engineering Instructions, Job Cards, and PD Sheets, giving reference to formal
documents from the field representatives.
3.12.3 Maintenance Working Team

In cases a maintenance working team from another organization or manufacturer is contracted to
accomplish a specified maintenance work package, the work will be done under the approvals hold
by the Maintenance Organization. Upon the completion of the work, the team will generate and
sign off the appropriate maintenance release forms. The signed forms will be used as part of the
maintenance information necessary to release the component or the aircraft to service.
The VP for Quality Assurance & Safety will assign a certifying staff and support staff to ensure good
maintenance practices are followed and that all work meets the AMO Manual Section 2.16
requirements before accepting the work from the maintenance working team.
The responsible maintenance Senior Manager will assign maintenance personnel to attend the
maintenance performed and be trained as necessary. Such training will be performed as per QP
304-01.

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3.13 HUMAN FACTORS & SAFETY MANAGEMENT SYSTEM TRAINING PROCEDURE

(Ref: CASR-145-153, 155, 157 and CASR 65-65)
3.13.1 General
In respect to the understanding of the application of human factors, safety management system
and human performance issues, maintenance, management, and quality personnel will be assessed
for the need to receive Initial human factors and safety management system training for the
differences between the existing GMF syllabus they have been trained.
In any case all maintenance, management, and quality personnel should receive human factors and
safety management system continuation training. This will concern to a minimum:
a) Accountable manager and appropriate directors;
b) VP, SM , Managers,
c) Certifying staff, engineers and mechanics;
d) Technical support personnel such as, planners, engineering function staff, technical record
staff;
e) Quality control/assurance/safety inspection staff;
f) Specialized services staff
g) Store department staff, purchasing department staff;
h) Ground equipment operators;
i) All staff and Short term contract staff in the above categories.
3.13.2 Initial Training Requirements
The Learning Services Department will perform the following:

a) Arrange for the proper training and understanding of human factors and safety management
system training for the trainers. If the training is subcontracted, ensure the training school or
the trainer is an accepted source.
NOTE:
The training curriculum and syllabus will be prepared by GMF Learning Services department.
Training curriculum and syllabus control and monitored by Safety Inspection Department and
it must meet the DGCA Indonesia requirements.
b) Prepare the training program and the training syllabus. Initial human factors and safety
management system training will cover all the topics of the training syllabus either as a
dedicated course or else integrated within other training. The syllabus may be adjusted to
reflect the particular nature of the organization or workstation. The syllabus may also be
adjusted to meet the particular nature of work for each function within the organization.
c) Conduct complete training or differences training to existing employees as instructed in this
procedure;
d) Conduct training to new employees not later than six months after their employment
e) Conduct training to short term contract employees not later than a week after their
employment
AMO MANUAL
3.13.3 Continuation Training Requirements
The purpose of human factors and safety management system continuation training is primarily to
ensure that management and maintenance personnel remain current in terms of human factors
and safety management system, also to collect feedback on GMF human factors and safety
management system issues.
Human factors and safety management system continuation training will be of an appropriate
duration in each two-year period in relation to relevant CASR part 65.
The continuation training will cover knowledge and skills related to human performance and safety
management system, including co-ordination with other maintenance personnel and flight crew,
limitations relevant to the duties of an aircraft maintenance authorization holder.
The SM of Quality Safety Inspection will be responsible to perform the following:
a) Ensure the non-conformities and deficiencies are properly analyzed and the root cause is
defined by the responsible managers
b) Accumulate corrective action reports as per AMO Manual 3.3
c) Provide deficiencies and non-conformities related to human error and also route causes and
corrective actions to the Quality Assurance & Safety personnel assessor and trainers.
d) Lead the human factors and safety management system coordination meeting.
The Learning Services will be responsible to perform the following:
a) Analyze information caused from deficiencies in GMF related to human error;

b) Develop the training syllabus for the continuation program addressing human errors in GMF
organization.
c) Consider changes to initial training syllabus based on DGCA Indonesia changes and or in
house human factor issues;
d) Plan, and deliver human factors and safety management system continuation training every
two years. It will include the human factors and safety management system addressed in the
training bulletin during the two years period plus any updates come from DGCA Indonesia.
e) Adjust the training syllabus according to the personnel job descriptions. For example:
▪ Workstations not working in shifts may cover in less depth subjects related to teamwork
and communication;
▪ Planners may cover in more depth the scheduling and planning objective of the syllabus
and in less depth the objective of developing skills for shift working.

AMO MANUAL
3.13.4 Human factors and safety management system issues coordination, communication and
feedback
Every three months, the VP for Quality Assurance & Safety will assign a SM of Safety Inspection to
lead a meeting with the personnel assessors, learning services personnel and other related
personnel to discuss human factor and safety management system issues at GMF. They will collect
data regarding problem performance, personnel behavior and any other information that is
necessary to improve human performance. They will develop a feedback system to collect and
analyze information as described in the requirements above.
The data will be used to:
a) Develop the training bulletin;

b) Develop the syllabus for the next continuation training;
c) Take any actions necessary short term or long term to improve human factors.

AMO MANUAL
3.14 COMPETENCE ASSESSMENT OF PERSONNEL

(Ref: CASR-145.151, 153, 155, 157)
3.14.1 General
The Quality Assurance & Safety will assess the maintenance personnel based on the competency
chart requirements to ensure they have received the appropriate training and are competent to
performing maintenance tasks before unsupervised work is permitted.
All personnel changing positions will be trained and assessed by responsible managers for
competence to their new positions. Short term contracted employees will have their training
records and past experience assessed to ensure they fit for the specific assignment The QP 308-01
will be used for the assessment and issuance of stamp and certificate to personnel.
3.14.2 Assessment Objectives
The objectives of the assessment will be to ensure that:
a) Engineering Function Staff are able to interpret maintenance requirements into

maintenance tasks, and have an appreciation that they have no authority to deviate from
the maintenance data;
b) Mechanics are able to carry out maintenance tasks to any standard specified in the
maintenance data and will notify supervisory of mistakes requiring rectification to re-
establish required maintenance standards;
c) Specialized services staff are able to carry out specialized maintenance tasks to the standard
specified in the maintenance instructions and will both inform and await instructions from
their supervisory in any case where it is not possible to complete the specialized
maintenance in accordance with the maintenance data;
d) Managers are able to ensure that all required maintenance tasks are carried out and where
not done or where it is evident that a particular maintenance task cannot be carried out to
the maintenance data then such problems will be reported to Quality Assurance & Safety for
further actions;
e) Certifying staffs are able to verify product acceptance characteristics and determine
conformance to specifications, TC Holder maintenance data and aviation regulations. Also
they must be able to decide when the aircraft or aircraft component is ready to return to
service and when it should not be released to service;
f) RII & support staff are able to verify product acceptance characteristics and determine
conformance to specifications as required by operators, TC Holder maintenance data,
applicable manual, procedures, standard and limits;
g) Supervisory personnel are able to ensure that all required maintenance tasks are carried out
and where not completed or where it is evident that a particular maintenance task cannot
be carried out to the maintenance data, and then such problems will be reported to the
Quality Assurance & Safety person for appropriate action. In addition, for those supervisory

AMO MANUAL
who also carry out maintenance tasks that they understand such tasks should not be
undertaken when incompatible with their management responsibilities.
h) Quality audit staffs are able to monitor compliance with the regulations of the Authority of
aircraft registration and identifying non-compliance in an effective and timely manner in
order that the organization may remain in compliance with the regulations and quality
system.
3.14.3 Assessment Procedure
All maintenance personnel after they have passed the basic training, they are subsequently
located to their respective departments and they are assigned to perform specific maintenance
functions under the supervision of supervisory personnel. While under on-the-job-training, their
progress is monitored on regular basis.
When his Manager is satisfied that the employee has fulfill the requirements, he requests to the
Qualification & Licencing assessor to assess the employee for competent against the performance
criteria set in the PCM applicable for the job title (see AMO Manual 3.8).
Upon satisfactory assessment as per QP 308-01, the Qualification & Licencing assurance assessor
issues a stamp; a certificate of competency (C of C) or an Authorization describing the scope and
limitation of the work the employee can perform without being supervised.
The certificate of competency (C of C) is valid for as long as the employee maintains his job title
and effectively performs the functions described in the scope of his C of C. The Authorization is
valid for as long as the License given by the authority is valid but not more than 2 years.
The criteria for personnel assessment and qualification are described in the appropriate PCM and
also for the authorizations in the QP 304-03.
The criteria of all authorization, the applicant must have physical and mentality health, and
submit the medical fitmess statement.

AMO MANUAL
3.14.4 Regulatory Training Requirement
According to the job functions and the scope, the assessment shall consider the regulatory
training if specified in PCM. For Certifying/ Support Staff and other technical personnel which
need authorization and certificate of competence to perform their task the required regulatory
training are also as defined in QP-304-03 and QP-308-01.
3.14.5 Control of Issued Stamps
The Qualification & Licensing Assessor:

a) Is responsible for the design and issuance of stamp.
b) Will monitor to ensure that personnel stamps are legible, retained and used by the assigned
personnel;
c) Keep a roster of all personnel stamps, stamp designs, codes, letters etc.;
d) Keep records for two years for the returned, lost, damaged or revoked stamps. When a
stamp is lost, it will be replaced with additional statement letter from Aviation Security or
Police Station and the holder of company Authorization or Certificate of Competency and
Stamp shall submit application to Personnel Licensing & Documentation.
The following procedure gives detail instructions about personnel assessment:
QP 308-01 Personnel assessment and stamp & license issue use and control

AMO MANUAL
PART 4
CONTRACTED OPERATORS

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AMO MANUAL
PART: 4 CONTRACTED OPERATORS SECTION: 4.1
4.1 CONTRACTED OPERATORS

(Ref: CASR-145.205)
The Sales & Marketing handles all contracts with aircraft operators and owners who have fully
function and long term contracted maintenance to PT Garuda Maintenance Facility Aero Asia Tbk.
A list of contracted operators will be added to this Section when the Sales & Marketing function
make contract with such operators.
The maintenance services provided by GMF to the operator will be listed by Sales & Marketing
function.
List of maintenance & support contracts GMF and contracted operators can be found in Appendix
A – List of Contracted Operators of this Manual.
Note :
1. All line maintenance activities for contracted operator are perform at the station listed in
Appendix B.
2. As approved by DGCA, line maintenance activities limited for walk around check for all
Air Operator Certificates which have maintenance & support contracted with GMF at the
station listed in operator’s ACL (Authorization, Condition and Limitation) but not listed in
Appendix B can be performed by means of engineer onboard and fly away kit. GMF shall
provide authorized engineer onboard and fly away kit for that purpose.
3. If during walk around check found defect non DDG, GMF shall provide qualified engineer,
part and tools/equipment as needed.

AMO MANUAL
4.2 OPERATOR'S PROCEDURES AND PAPER WORK

(Ref: CASR-145.51, 205)
4.2.1 General
For each individual operator there might be different procedures and requirements to control the
particular paperwork, forms, and overall procedures. For this reason, Business cooperation and
development compiles those requirements for each operator, with a listing of the particulars as
required by the operator and based on the contractual agreements.
The Account Manager and Sales functions as appropriate arrange with the Operator/Owner and
ensure through agreement the following document depending on the Operator/Owner, the kind
of maintenance and the Authority involved:
a) Contact persons: Who is controlling the contract for the operator, who shall be contacted
when a problem arises, etc;
b) Scope of work: What type of maintenance is performed (Line/Base), does it include
maintenance of components, special services, etc.
c) Responsibility for pool parts, loan parts, replaced parts, etc.
d) The availability of the operator's approved and maintenance program, time and planning
schedule, quality system, reliability program etc. Maintenance personnel receive training of
operator’s procedure from customer including how to implement the maintenance program
and specifications and making the appropriate work preparation for the maintenance and
completing the job card/worksheet in accordance with operator procedure.
e) The availability of operator's maintenance data and the responsibility of the operator to
ensure that it remain current all the times. Evidence can be established by:
1. Having a written confirmation from the operator/customer that all such
maintenance data is up to date; or,
2. The work order specifies the amendment status of the maintenance data; or,
3. It can be show it is on the operator/customer maintenance data amendment list.
f) It must be established whether the operator requires any specific maintenance procedure,
different types of servicing, etc;
g) The operator's forms may be used for any concluding maintenance, usually the operator's job
cards is used;
h) Compliance with all mandatory AD Notes and optional modifications;
i) Required Inspection Item by the operator. The operator may require to train and approve
the Required Inspection Item personnel. The Required Inspection Item list and Personnel
must be available at GMF;
j) At time of release, the operator's release procedures and forms/certificates may be observed
and/or used. Aspects like signing the Aircraft Log Book, issuance return to service, etc must
be considered;
k) After concluding any maintenance, agreements regarding delivery of the maintenance
documentation that must be observed with regard to the individual operator;
l) Customer representative accommodation and work interface with GMF functions and
personnel;
m) Any other requirements as appropriate.

AMO MANUAL
4.2.2 Contractual Agreement Elements
When an operator is contracted with GMF, Contract Agreement Element’s (specific for each
operator) shall describe the special procedures and paperwork as agreed. For knowing contracted
item with the customer, summary contract of the customer shall be provided to unit concern.

AMO MANUAL
4.3 OPERATOR'S RECORD COMPLETION
When the operator provides the Logbook to record maintenance performed by PT Garuda
Maintenance Facility Aero Asia Tbk, the certifying staff holding the appropriate rating is
responsible for completion of such records on the logbook as per operator procedures.
GMF sales & marketing function after getting the records from the records function will hand over
it to the operator as agreed by the contract
The records will be transmitted to the operator as soon as possible after the maintenance is
completed. The time period will not exceed that specified by the contract agreement.
When GMF is contracted to keep the operator records on behalf of the operator, the records
retention period as well as the records which will be kept and method of retention will be
determined by the operator.
Note: Procedure for record control and retention period describe in AMOM Section 2.14 & 2.17

AMO MANUAL
4.4 CONTRACT REVIEW

(Ref: CASR-145.201 & 205)
4.4.1 Contract Requirements
The sales & marketing function will negotiate the contract requirements with the customer and
will make those requirements available for review and coordination with the appropriate
departments and personnel to ensure that GMF has the capability to meet the contractual
requirements before the work starts. Records of contract reviews shall be maintained.
The sales & marketing will contract work based on the privileges and limitations given by the
Approval certificates and ratings held by the Authorities and only if GMF has the capability to
perform such work. See Section 1.9 of this manual.
The Quality Assurance & Safety will participate in contract reviews as appropriate to ensure that
contractual requirements do not violate any quality requirements and aviation regulations.
4.4.2 Sales & Marketing
The sales & marketing function will take the lead in establishing the quality requirements of the
product or service to be delivered to the customer. Therefore it must:
a) Accurately define the GMF’s capability;

b) Carefully prospect the market for potential customers;
c) Accurately determine the customer requirements, including an assessment of any unstated
expectations or biases held by the customer. Clearly define:
1) The duration of the contract;
2) The production volume involved as can be determined during the negotiations;
3) The turn around times;
4) The customer's requirements (initial and amendments);
5) The packaging and transportation;
6) The certificate of return to service required.
The Vice Presidents as appropriate for the maintenance involved will:
a) Ensure that they have received a clear work order from the customer;
b) Nominate a technical person or persons as a customer service with responsibility for
communicating with the customer and ensuring that initial work order and any
amendments are properly executed;
c) Ensure that the customer has either provided the maintenance data or has confirmed that
the GMF's maintenance data is current and data is approved;
d) Ensure hangar space (slot) will be available at the time of maintenance.

AMO MANUAL
PART 5
LIST OF APPENDICES

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AMO MANUAL
PART: 5 LIST OF APPENDICES SECTION:
This section provide information related to:
5.1 LIST OF CONTRACTED OPERATORS

See Appendix A
5.2 LIST OF MAINTENANCE LOCATIONS
See Appendix B
5.3 ENGINE SERVICES ON SITE SUPPORT
See Appendix C
5.4 LIMITED MAINTENANCE TASKS
See Appendix D
5.5 ROSTER OF MANAGEMENT
See Appendix E
5.6 LIST OF CERTIFICATED CONTRACTOR / REPAIR STATION LIST
See Appendix F
5.7 LIST OF NON CERTIFICATED CONTRACTOR / MAINTENANCE FUNCTIONS
See Appendix G
5.8 SAMPLE OF DOCUMENTS
See Appendix H

AMO MANUAL
PART 6
PROCEDURES FOR GARUDA INDONESIA

BUSH 19130
AMO MANUAL
PART: 6 PROCEDURES FOR FULL MAINTENANCE CONTRACTED SECTION: 6.1

OPERATOR
6.1 Aircraft Maintenance Program Development and Control by PT Garuda Maintenance

Facility Aero Asia Tbk
(Not applicable for foreign country registered aircraft such as FAA, EASA, etc.)
Based on CASR 121 requirements, PT Garuda Maintenance Facility Aero Asia Tbk may be
contracted by the operator to develop and control and maintain an operator’s maintenance
program subject to review and approval by the DGCA as per the CASR 121 requirements.
Full Maintenance contracted between GMF and the operator shall be arranged by Sales and
Marketing which described in AMO Manual Section 4.
Engineering service is responsible for the compilation of such maintenance program for aircraft,
engines and components. An agreement between GMF and the operator shall describe the
limitations and the authorizations of GMF, the interface between the two parties, and the
operator procedures may use. The agreement should include who will control operator’s
maintenance manual.
The operator’s, maintenance program as developed by engineering services should be approved

by the operator and be approved by the DGCA.
All maintenance tasks are described in Maintenance Program (MP). These items are initially based
on manufacturer’s planning data and amendment, operator experience and Authority
requirements.
Maintenance Program Review
The maintenance program may periodically review with the operator, based on request by
operator.
The performance of maintenance will be performed as instructed in section 2.10 and the other
procedures in the Manual and associated Quality Procedures.
Operator Procedures used for the performance of maintenance and mainly for Line Maintenance
1) The procedure agreed by both parties for the execution of maintenance & predominantly line
maintenance is Operator’s Company Maintenance Manual.
2) The procedure for the execution of the maintenance related to Line Maintenance and
Engineering Services is Operator’s Company Maintenance Manual.

AMO MANUAL

OPERATOR
6.2 Operator’s Procedures and Paperwork
All maintenance management task performed by PT Garuda Maintenance Facility Aero Asia Tbk
on behalf of the Operator, based on contract required such as:
▪ Material Management
▪ Aircraft, Engine and Component Maintenance
▪ Engineering Services including Reliability Control Program
▪ Maintenance Record
▪ Maintenance Planning & Control
▪ Aircraft External damage identification
are performed in accordance with procedures in part 2 of this manual, in conjunction with the
total maintenance agreements and their Company Maintenance Manual.
Quality Assurance & Safety ensuring that all maintenance activities and engineering services are
performs in accordance with Company Maintenance Manual.

AMO MANUAL

OPERATOR
6.3 Operator Record Completion
a) Completion of Aircraft Log Books
PT Garuda Maintenance Facility Aero Asia Tbk will, on behalf of Contracted Operator maintain all
necessary aircraft maintenance, engine maintenance, APU maintenance log books to ensure the
operator compliance with CASR 121 requirement as stated in the Company Maintenance Manual.
b) Retention of Maintenance Records
GMF will retain the contracted operator maintenance records in such manner that ensures all
maintenance records are available for review/transfer as necessary. The storage of the record will
ensure that the record are not subjected to damage from water, fire, smoke, vermin, and are
secure from theft.
GMF will not impede the review of the maintenance records by contracted operator contracted
operator or their nominated agents.

AMO MANUAL

OPERATOR
6.4 Human Performance
Knowledge and skills related to human performance, including co-ordination with other
maintenance personnel and flight crew, limitations relevant to the duties of an aircraft
maintenance authorization holder.

AMO MANUAL
APPENDICES

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AMO MANUAL
APPENDICES
RECORD OF REVISIONS
Issue APPENDIX
Detail Date
No. Rev.
00 New Format of APPENDIX of AMO Manual: 01-Mar-2019
A - Rev.00 1. Appendix A: LIST OF CONTRACTED OPERATORS
B - Rev.00 2. Appendix B: LIST OF LINE MAINTENANCE LOCATIONS
C - Rev.00 3. Appendix C: LIST OF CONTRACTED ORGANIZATIONS /
REPAIR STATION LIST
D - Rev.00 4. Appendix D: LIST OF SUB-CONTRACTED ORGANIZATION /
MAINTENANCE FUNCTIONS
E - Rev.00 5. Appendix E: SAMPLE OF DOCUMENTS
01 B - Rev.01 1. Addition capability of : 15-Apr-2019
- ATR Transit Check at DPS, WYK for Citilink
- ATR up to Weekly Check at HLP for Citilink
- A320 Series up to Weekly Check at SOC for Citilink
- A320 NEO up to Weekly Check at SOC for Citilink
2. Deletion capability of :
- ATR Transit Check at BEJ, BPN, BKS, KTG, LBJ, TJQ for Citilink
02 B - Rev.02 1. Addition capability of: 26-Apr-2019
- A320 Series up to Weekly Check and A320 Neo up to Weekly
Check at sta. Kulon Progo (YIA) for Citilink
- ATR Transit Check at sta. Banda Aceh (BTJ) for Citilink
03 B - Rev.03 1. Addition capability of: 09-May-2019
- A320 Series and ATR Transit Check at sta. Muara Bungo (BUU)
for Citilink
2. Revise definition of “TR”
- ATR Transit Check at sta. Labuan Bajo (LBJ) & Tasikmalaya
(TSY) for Citilink
- B737-300/500 Transit Check at sta. Kuabang (KAZ) for
Sriwijaya Air
- B737NG up to Service Check at sta. Tarakan (TRK) for
Sriwijaya Air
- ATR up to Weekly Check at sta. Solo (SOC) for NAM Air
- ATR up to Daily Check at sta.Sampit (SMQ) for NAM Air
2. Deletion Capability of:
- B747 Series up to Weekly Check at sta. Balikpapan (BPN),
Denpasar (DPS), Kualanamu (KNO), Makassar (UPG), Padang
(PDG), & Surabaya (SUB) for Garuda Indonesia
- B747 Series Transit Check at sta. Palembang (PLM) for Garuda
Indonesia
- B737-800NG up to Before Departure Check at sta. Kulon
Progo (YIA) for Garuda Indonesia
- ATR up to Daily Check at sta. Banjarmasin (BDJ) for NAM Air
06 B - Rev.06 1. Deletion capability of : 14-Jun-2019
- B737 B737-800NG up to Before Departure Check at sta.
Kulon Progo (YIA) for Garuda Indonesia
Issue: 35 Date: 18 January 2021 Page: 2 of 8

AMO MANUAL
APPENDICES
Issue APPENDIX
Detail Date
No. Rev.
2. Addition capability of :
- ATR up to Transit Check at sta. Solo (SOC) for Citilink
- B737-800NG up to Before Departure Check at sta. Kertajati
(KJT) for Garuda Indonesia
- A320 NEO up to Transit Check at sta. Malang (MLG) for
Citilink
- ATR up to Weekly Check at Sta. Bandung (BDO) for Citilink
07 B - Rev.07 1. Addition Capability of: 09-Jul-2019
- A330 Series up to Before Departure Check at sta. Palembang
(PLM) for Garuda Indonesia
- CRJ-1000 up to Transit Check at sta. Samarinda (AAP) for
Garuda Indonesia
- ATR up to Transit Check at sta. Semarang (SRG) for Citilink
- ATR up to Weekly Check at sta. Bandung (BDO) and Surabaya
(SUB) for NAM Air
2. Change IATA Code for Samarinda from SRI to AAP
08 B - Rev.08 1. Addition Capability of: 29-Jul-2019
- B737-500 up to Daily Check at sta. Banjarmasin (BDJ) for NAM
Air
09 B - Rev.09 1. Addition Capability of: 01-Aug-2019
- A330 Series up to Transit Check at sta. Ahmedabad (AMD) for
Garuda Indonesia
- B777-300ER up to Pre Departure Check at sta. Surabaya (SUB)
for Garuda Indonesia
- ATR up to Before Departure Check at sta. Bandung (BDO) for
Garuda Indonesia
- B737-800 NG up to Transit Check at sta. Labuan Bajo (LBJ) for
Garuda Indonesia
2. Deletion capability of :
- ATR up to Transit Check at Sta. Baubau (BUW), Ende (ENE),
Jember (JBB), Luwuk (LUW), Maratua (RTU), Sintang (SQG)
and Tasikmalaya (TSY) for Garuda Indonesia
- CRJ-1000 up to Transit Check at Sta. Manokwari (MKW) for
Garuda Indonesia
- A320 NEO up to Transit Check at sta. Jambi (DJB) for Citilink
12 B - Rev.12 1. Addition Capability of: 17-Sep-2019
- A320 Series up to Weekly Check at sta. Semarang (SRG) for
Citilink
- A320 Neo up to Weekly Check at sta. Semarang (SRG) and
Yogyakarta (JOG) and Palembang (PLM) for Citilink
13 B - Rev.13 1. Addition Capability of: 25-Sep-2019
- ATR up to Before Departure Check at sta. Manado (MDC) for
Garuda Indonesia
14 B - Rev.14 1. Addition Capability of: 03-Oct-2019
- A330 Series up to BD Check at sta. Kulon Progo (YIA) for
Garuda Indonesia.

AMO MANUAL
APPENDICES
Issue APPENDIX
Detail Date
No. Rev.
- B737-800 NG up to BD Check at sta. Kulon Progo (YIA) for
Garuda Indonesia.
15 B - Rev.15 1. Addition Capability of: 08-Oct-2019
- CRJ-1000 up to Transit Check at sta. Halim Perdana Kusuma
(HLP) for Garuda Indonesia.
- CRJ-1000 up to BD Check at sta. Lombok Praya (LOP) for
Garuda Indonesia.
16 B-Rev. 16 1. Addition Capability of: 11-Oct-2019
- Airbus A330 Series up to Transit Check at Sta Hang Nadim
(BTH) for Garuda Indonesia.
C - Rev.01 2. Change the title & content of Appendix C to become : Engine
Services on Site Support Capability
D - Rev.01 3. Change the title & content of Appendix D to become : Limited
Maintenance Tasks
E - Rev.01 4. Change the title & content of Appendix E to become : Roster of
Management
F - Rev.00 5. Create new Appendix F and move Appendix “List of Contracted
Organizations / Repair Station List” from Appendix C to
Appendix F
G - Rev.00 6. Create new Appendix G and move Appendix “List of Sub-
Contracted Organization / Maintenance Functions” from
Appendix D to Appendix G
H - Rev.00 7. Create new Appendix H and move Appendix “Sample of
Documents” from Appendix E to Appendix H
17 B-Rev. 17 1. Addition Capability of: 18-Oct-19
- ATR up to Before Departure Check at Sta Penggung (CBN)
18 A-Rev. 01 1. Deletion of B747-400 powered with CF6-80C2 from list of 31-Oct-19
contractors for Garuda Indonesia
B-Rev. 18 2. Add description for ‘A-‘ (maintenance up to A-Check) in remark
section.
3. Update Maintenance Limitation to include ‘A-‘ type, based on
Operation Specification A005 – Additional Fix Location (dated
5 March 2019) which has been moved to this Appendix B, with
detail as follow:
- A330 Series up to A-Check at Sta. CGK and DPS for Garuda
Indonesia
- B777 Series up to A-Check at Sta. CGK for Garuda Indonesia
- B737-800 NG up to A-Check at Sta. CGK, DPS and SUB for
Garuda Indonesia
- B737 MAX up to A-Check at Sta. CGK for Garuda Indonesia
- CRJ-1000 up to A-Check at Sta. BPN, CGK, KNO, SUB and UPG
- ATR up to A-Check at Sta. AMQ, BIK, BPN, CGK, DPS, KNO,
LOP, PLM, PNK, SUB, and UPG for Garuda Indonesia
- A320 Series up to A-check at Sta. CGK and SUB for Citilink
- A320 NEO up to A-Check at Sta. CGK and SUB for Citilink

AMO MANUAL
APPENDICES
Issue APPENDIX
Detail Date
No. Rev.
- B737 Classic up to A-Check at Sta. CGK, SUB and DPS for
Citilink.
- ATR up to A-Check at Sta. AMQ, BPN, CGK, DPS, KNO, LOP,
PLM, PNK, SUB, and UPG for Citilink
- B737 NG up to A-Check at Sta. CGK, DPS and SUB for Sriwijaya
Air
- B737-300 up to A-Check at Sta. CGK, DPS, and SUB for
Sriwijaya Air
- B737-500 up to A-Check at Sta. CGK, DPS and SUB for
Sriwijaya Air.
- B737-500 up to A-Check at Sta. CGK, DPS, and SUB for NAM
Air.
- ATR up to A-Check at Sta. BIK, CGK, DPS, LOP, PLM, PNK, and
SUB for NAM Air.
4. Addition capability of:
- ATR up to A-Check at Sta. BDO for Garuda Indonesia
- CRJ-1000 up to BD Check at Sta. LBJ for Garuda Indonesia
5. Deletion capability of:
- ATR up to Before Departure Check at Sta Penggung (CBN) for
Garuda Indonesia
- Aircraft B747 Series for Garuda Indonesia (at Sta CGK, HLP &
Jeddah)
19 B-Rev. 19 1. Addition Capability of: 11-Nov-19
- A320 Neo up to Weekly Check at sta. Tanjungkarang (TKG)
for Citilink
20 B-Rev. 20 1. Addition Capability of: 14-Nov-19
- A330 NEO up to Weekly Check at sta. Cengkareng (CGK),
Denpasar (DPS) and Surabaya (SUB) for Garuda Indonesia
- A330 NEO up to Before Departure Check at sta. Makassar
(UPG) for Garuda Indonesia
- A330 NEO up to Transit Check at sta. Kulanamu (KNO) for
Garuda Indonesia
- A330 NEO up to Weekly Check at sta. Cengkareng (CGK),
Denpasar (DPS) and Surabaya (SUB) for Citilink
- A330 NEO up to Transit Check at sta. Kulanamu (KNO),
Balikpapan (BPN), Makassar (UPG) and Batam (BTH) for
Citilink
- A320 NEO up to Transit Check at sta. Bengkulu (BKS),
Makassar (UPG), Manado (MDC) and Padang (PDG) for
Citilink
- ATR up to Weekly Check at sta. Manado (MDC) for Garuda
Indonesia
21 A-Rev. 02 1. Addition of A330-941 powered with Trent 7000 to list of 18-Nov-19
contractors for Garuda Indonesia and Citilink
B-Rev. 21 2. Addition Capability of:
-ATR up to Transit Check at sta. Batam (BTH) for Garuda
Indonesia.

AMO MANUAL
APPENDICES
Issue APPENDIX
Detail Date
No. Rev.
22 B-Rev. 22 1. Addition Capability of: 28-Jan-20
- A320 NEO up to Transit Check at sta. Timika (TIM) for Citilink
- A320 Series up to Transit Check at sta. Timika (TIM) for
Citilink
23 A-Rev.03 1. Deletion Sriwijaya Air and NAM Air from List of Contracted 30-Jan-20
Operators
B-Rev.23 2. Addition Capability of:
- A330 Series up to Weekly Check at sta. Melbourne (MEL) for
Garuda Indonesia
- A320 NEO up to Transit Check at sta. Banyuwangi (BWX) for
Citilink
3. Deletion list of Line Maintenance Approval for Sriwijaya Air and
NAM Air
24 B-Rev.24 4. Addition Capability of: 27-Feb-20
- A330 Series up to Before Departure Check at sta. Halim
Perdana Kusuma (HLP) and Kertajati (KJT) for Garuda
Indonesia
25 B-Rev.25 5. Addition Capability of: 02-Mar-20
- A330 Series up to Weekly Check at sta. Kertajati (KJT) for
Garuda Indonesia
- ATR up to Transit Check at sta. Babo (BXB) for Garuda
Indonesia
- A320 NEO up to Transit Check at sta. Ambon (AMQ)
- ATR up to Transit Check at sta. Putussibau (PSU), Tanjung
Pinang (TNJ) and Ketapang (KTG) for Citilink
26 B-Rev.26 6. Addition Capability of: 10-Mar-20
- A330 NEO up to A-Check at sta. Cengkareng (CGK) for
Garuda Indonesia
- CRJ-1000 up to Transit Check at sta. Kulon Progo (YIA) for
Garuda Indonesia
- ATR up to Weekly Check at sta. Jogjakarta (JOG) for Citilink
27 B-Rev.27 1. Addition Capability of: 30-Jul-20
- B737-300/400/500 up to Daily Check at sta. Jayapura (DJJ)
for Citilink.
- B737-300/400/500 up to Transit Check at sta. Ambon
(AMQ), Biak (BIK), Gorontalo (GTO), Kendari (KDI), Merauke
(MKQ), Manokwari (MKW), Sorong (SOQ), Timika (TIM),
Ternate (TTE) dan Wamena (WMX) for Citilink.
- A320 NEO up to Transit Check at sta. Balikpapan (BPN) for
Citilink.
28 B-Rev.28 1. Addition Capability of: 04-Aug-20
- ATR up to Before Departure Check at sta. Tanjung Karang
(TKG) for Citilink.

- A330 NEO up to Before Departure Check at sta. Kulon Progo
(YIA) for Citilink

AMO MANUAL
APPENDICES
Issue APPENDIX
Detail Date
No. Rev.
- A320 Series up to Weekly Check at sta. Banjarmasin (BDJ),
Manado (MDC) for Citilink
- A320 NEO up to Weekly Check at sta. Banjarmasin (BDJ),
Manado (MDC) for Citilink
- A320 NEO Up to Transit Check at sta. Lombok (LOP),
Kupang (KOE), Pangkal Pinang (PGK), Gorontalo (GTO),
Tanjung Pandan (TJQ) for Citilink
31 B-Rev.31 1. Addition Capability of: 21-Sep-20
- ATR up to A-Check at sta. Halim Perdana Kusuma (HLP) for
Citilink
- ATR up to BD Check at sta Kendari (KDI) for Citilink.
- A320 Series up to Daily Check at sta. Bandung (BDO) for
Citilink
- A320 NEO up to Daily Check at sta. Bandung (BDO) for
Citilink
- A330 NEO up to Transit Check at sta. Padang (PDG) and
Palembang (PLM) for Citilink
32 B-Rev.32 1. Addition Capability of: 26-Oct-20
- A330 NEO up to Transit Check at sta. Balikpapan (BPN) and
Batam (BTH) for Garuda Indonesia
- A330 NEO up to Weekly Check at sta. Solo (SOC) for Citilink
- A320 Series up to Transit Check at sta. Samarinda (AAP) for
Citilink
- A320 NEO up to Transit Check at sta. Samarinda (AAP) for
Citilink
- ATR up to Transit Check at sta. Palopo (LLO) for Citilink
33 A-Rev.4 1. Change wording GMF AeroAsia to PT Garuda Maintenance 09-Nov-20
- B737 NG up to BD Check at sta. Banyuwangi (BWX) for
Garuda Indonesia
- A320 NEO up to Weekly Check at sta. Makassar (UPG) for
Citilink
- ATR up to Transit Check at sta. Toraja (TRT) for Citilink
3. Change wording GMF AeroAsia to PT Garuda Maintenance
C-Rev.02 4. Change wording GMF AeroAsia to PT Garuda Maintenance
D-Rev.02 5. Change wording GMF AeroAsia to PT Garuda Maintenance
E-Rev.02 6. Update Roster of Management
G-Rev.01 7. Change wording GMF AeroAsia to PT Garuda Maintenance
H-Rev.01 8. Change wording GMF AeroAsia to PT Garuda Maintenance

AMO MANUAL
APPENDICES
Issue APPENDIX
Detail Date
No. Rev.
34 B-Rev.34 1. Addition Capability of: 22-Dec-20
- A330 NEO up to Transit Check at sta. Kulon Progo (YIA) for
Garuda Indonesia.
- ATR up to BD Check at sta. Kupang (KOE) for Citilink
- ATR up to Transit Check at sta. Babo (BXB) for Citilink
35 A-Rev.5 1. Add Air Asia Indonesia to List of Contracted Operators 18-Jan-21
- A330 NEO up to Transit Check at sta. Banda Aceh (BTJ) for
Garuda Indonesia
- A330 NEO up to Before Departure Check at sta. Kertajati
(KJT) and Solo (SOC) for Garuda Indonesia
- B737 NG up to Transit Check at Station Berau (BEJ) and
Manokwari (MKW) for Garuda Indonesia
- B777-300ER up to Pre-Departure Check at sta. Kertajati
(KJT) for Garuda Indonesia
- CRJ up to Transit Check at sta.Manokwari (MKW) for Garuda
Indonesia
- ATR up to Before Departure Check at sta. Mamuju (MJU)
and Nabire (NBX) for Garuda Indonesia
- A320 Series up to A Check at station Denpasar (DPS) for
Citilink
- A320 Series up to Weekly Check at sta. Bandung (BDO) and
Padang (PDG) for Citilink
- A320 Series up to Transit Check at sta. Sorong (SOQ),
Tanjung Pinang (TNJ), Ternate (TTE), Palu (PLW) and
Pangkalan Bun (PKN) for Citilink
- A320 NEO up to Weekly Check at sta. Balikpapan (BPN),
Bandung (BDO), Kendari (KDI) and Padang (PDG) for Citilink
- A320 NEO up to Transit Check at sta. Jayapura (DJJ) for
Citilink
- ATR up to Before Departure Check at sta. Banyuwangi
(BWX) and Jayapura (DJJ) for Citilink
- ATR up to Transit Check at sta. Bajawa (BJW), Bengkulu
(BKS), Ende (ENE) and Jambi (DJB), Nabire (NBX), Waingapu
(WGP) and Wamena (WMX) for Citilink
- A320 Series up to Transit Check at sta. Bandung (BDO),
Cengkareng (CGK), Denpasar (DPS), Kertajati (KJT),
Kulanamu (KNO), Labuan Bajo (LBJ), Sorong (SOQ),
Surabaya (SUB) and Tanjung Pandan (TJQ) for Air Asia
Indonesia.
- A320 Series up to Before Departure Check at sta. Kulon
Progo (YIA), Padang (PDG), Palembang (PLM), Pekanbaru
(PKU), Pontianak (PNK), Semarang (SRG) and Solo (SOC) for
Air Asia Indonesia.
E-Rev.3 3. Update Roster of Management
H-rev.2 4. Revise List of form with Additional Form GMF Q-436 “Audit
Matrix”.

AMO MANUAL
APPENDICES APPENDIX A
APPENDIX A – LIST OF CONTRACTED OPERATORS
1. Garuda Indonesia
PT Garuda Maintenance Facility Aero Asia Tbk has maintenance and support contracts with the Garuda
Indonesia.
Operator A/C Type Engine Type
Garuda Indonesia B737-300/400/500 CFM 56-3

B737-800 NG CFM 56-7B
B737 MAX CFM LEAP -1B
B777 GE 90
A330-240 TRENT 700
A330-340 TRENT 700
A330-941 TRENT 7000
CRJ-1000 CF34-8C5A
ATR 72-212A PW127F
2. Citilink
PT Garuda Maintenance Facility Aero Asia Tbk has maintenance and support contracts with the Citilink.
Citilink B737-300/400/500 CFM 56-3

A320-210 CFM56-5
A320-233 IAE V2527E-A5
A320-251 CFM LEAP -1A
A330-941 TRENT 7000
ATR 72-212A PW127F
Revision: 05 Date: 18 January 2021 Page: 1 of 2

AMO MANUAL
APPENDICES APPENDIX A
3. Air Asia Indonesia

PT Garuda Maintenance Facility Aero Asia Tbk has maintenance and support contracts with the Air Asia
Indonesia.
Air Asia Indonesia A320-210 CFM56-5B

A320-230 CFM56-5B

AMO MANUAL
APPENDICES APPENDIX B
APPENDIX B - LIST OF LINE MAINTENANCE LOCATIONS

(Ref: CASR Part-145.205 (d))
PT Garuda Maintenance Facility Aero Asia Tbk holds line maintenance approval at the following line
stations from DGCA Indonesia
1. Line Maintenance Approval for Garuda Indonesia
Aircraft Type
Line IATA
No.
Maintenance Code A330 A330 B737- B737 B777-
CRJ ATR
Series NEO 800 NG MAX 300ER
1 Ahmedabad AMD TR
2 Ambon AMQ TR TR A-
3 Babo BXB TR
4 Balikpapan BPN WY TR BD A- A-
5 Banda Aceh BTJ WY TR BD PD TR
6 Bandung BDO BD A-
7 Banjarmasin BDJ WY BD WY TR
8 Banyuwangi BWX BD TR TR
9 Batam BTH TR TR BD TR TR
10 Bengkulu BKS TR TR TR
11 Berau BEJ TR TR TR
12 Biak BIK TR TR A-
13 Bima BMU TR
14 Cengkareng CGK A- A- A- A- A- A- A-
15 Denpasar DPS A- WY A- PD WY A-
16 Gorontalo GTO TR
Gunung
17 GNS TR
Sitoli
Halim
18 Perdana HLP BD BD PD TR TR
Kusuma
19 Jambi DJB BD TR TR
20 Jayapura DJJ TR TR TR
21 Jeddah JED TR PD
22 Jogjakarta JOG BD TR TR
23 Kendari KDI BD BD
24 Kertajati KJT WY BD BD PD
25 Ketapang KTG TR

AMO MANUAL
Aircraft Type
Line IATA
No.
CRJ ATR
Kuala
26 KUL BD
Lumpur
27 Kualanamu KNO WY TR BD PD A- A-
28 Kulon Progo YIA BD TR BD TR
29 Kupang KOE BD WY WY
30 Labuan Bajo LBJ TR BD BD
31 Langgur LUV WY
Lombok
32 LOP WY BD BD A-
Praya
33 Madinah MED TR TR
34 Makassar UPG WY BD BD A- A-
35 Malang MLG TR TR
36 Mamuju MJU TR BD
37 Manado MDC WY BD WY WY
38 Manokwari MKW TR TR
39 Maumere MOF TR
40 Melbourne MEL WY
41 Merauke MKQ TR
42 Nabire NBX BD
43 Padang PDG WY BD PD TR
44 Palangkaraya PKY TR TR
45 Palembang PLM BD BD WY A-
46 Palopo LLO TR
47 Palu PLW BD TR WY
Pangkal
48 PGK TR BD
Pinang
49 Pekanbaru PKU BD WY TR
50 Pinangsori FLZ TR
51 Pontianak PNK BD TR A-
52 Putussibau PSU TR
53 Raha RAQ TR
54 Samarinda AAP TR TR
55 Saumlaki SXK TR
56 Selayar KSR TR
57 Semarang SRG BD WY TR

AMO MANUAL
Aircraft Type
Line IATA
No.
CRJ ATR
58 Silangit DTB TR
59 Singapura SIN WY BD TR TR
60 Solo SOC WY BD BD TR
61 Sorong SOQ TR TR TR
62 Sumbawa SWQ TR
63 Surabaya SUB WY WY A- PD A- A-
64 Tambolaka TMC TR
Tanjung
65 TKG BD TR TR
Karang
Tanjung
66 TJQ TR TR BD
Pandan
Tanjung
67 TNJ TR
Pinang
68 Tarakan TRK TR TR
69 Ternate TTE TR TR TR
70 Timika TIM TR TR TR
71 Wangi-wangi WNI TR

AMO MANUAL
2. Line Maintenance Approval for Citilink
Aircraft Type
Line
No. IATA CODE A330 A320 A320 B737
Maintenance ATR
NEO Series NEO Classic
1 Aek Godang AEG TR
2 Ambon AMQ TR TR TR A-
3 Babo BXB TR
4 Bajawa BJW TR
5 Balikpapan BPN TR WY WY DY A-
6 Banda Aceh BTJ WY WY DY TR
7 Bandung BDO WY WY TR WY
8 Banjarmasin BDJ WY WY DY
9 Banyuwangi BWX TR TR DY BD
10 Baubau BUW TR
11 Batam BTH TR WY WY DY
12 Bengkulu BKS TR TR TR TR
13 Biak BIK TR
14 Cengkareng CGK WY A- A- A- A-
15 Denpasar DPS WY A- WY A- A-
16 Ende ENE TR
17 Gorontalo GTO TR TR TR
18 Gunung Sitoli GNS TR
Halim Perdana
HLP WY WY TR A-
19 Kusuma
20 Jambi DJB TR TR TR
21 Jayapura DJJ TR TR DY BD
22 Jember JBB TR
23 Jogjakarta JOG WY WY DY WY
24 Kendari KDI WY WY TR BD
25 Kertajati KJT TR TR TR
26 Ketapang KTG TR
27 Kualanamu KNO TR WY WY DY A-
28 Kulon Progo YIA BD WY WY
29 Kupang KOE TR TR BD
30 Labuan Bajo LBJ TR TR

AMO MANUAL
Aircraft Type
Line
Maintenance ATR
31 Lhoksemauwe LSW TR
32 Lombok Praya LOP TR TR DY A-
33 Makassar UPG TR WY WY DY A-
34 Malang MLG TR TR TR
35 Manado MDC WY WY WY
36 Manokwari MKW TR
37 Merauke MKQ TR
38 Muara Bungo BUU TR TR
39 Nabire NBX TR
40 Padang PDG TR WY WY TR
41 Palangkaraya PKY TR TR TR
42 Palembang PLM TR WY WY DY A-
43 Palopo LLO TR
44 Palu PLW TR
45 Pangkalan Bun PKN TR
46 Pangkal Pinang PGK TR TR
47 Pekanbaru PKU TR TR DY
48 Pinangsori FLZ TR
49 Pontianak PNK WY WY DY A-
50 Putussibau PSU TR
51 Samarinda AAP TR TR
52 Sangia PUM TR
53 Selayar KSR TR
54 Semarang SRG WY WY DY TR
55 Silangit DTB WY WY
56 Solo SOC WY WY WY DY TR
57 Sorong SOQ TR TR
58 Sugimanuru RAQ TR
59 Surabaya SUB WY A- A- A- A-
60 Tanjung Karang TKG WY TR BD
61 Tanjung Pandan TJQ TR TR TR
62 Tanjung Pinang TNJ TR TR
63 Tasikmalaya TSY TR

AMO MANUAL
Aircraft Type
Line
Maintenance ATR
64 Ternate TTE TR TR
65 Timika TIM TR TR TR
66 Toraja TRT TR
67 Waingapu WGP TR
68 Wangiwangi WNI TR
69 Wamena WMX TR TR
70 Wippo WYK TR

AMO MANUAL
3. Line Maintenance Approval for Air Asia Indonesia
Line Aircraft Type

No. IATA CODE
Maintenance A320 Series
1 Bandung BDO TR
2 Cengkareng CGK TR
3 Denpasar DPS TR
4 Kertajati KJT TR
5 Kualanamu KNO TR
6 Kulon Progo YIA BD
7 Labuan Bajo LBJ TR
8 Padang PDG BD
9 Palembang PLM BD
10 Pekanbaru PKU BD
11 Pontianak PNK BD
12 Semarang SRG BD
13 Solo SOC BD
14 Sorong SOQ TR
15 Surabaya SUB TR
16 Tanjung Pandan TJQ TR
Remarks :
“A-“ Is identification where up to including A-Check activity performed on specified type of

aircraft
“BD” is identification where up to including before departure check activity performed on
specified type of aircraft
“PD” is identification where up to including pre-departure check activity performed on Boeing
B777 Series
“WY” is identification where up to including weekly check activity performed on specified type
of aircraft.
“SV” is identification where up to including service check activity performed on specified type
of aircraft.
“DY” is identification where up to including daily check activity performed on specified type of
aircraft.
“TR” is identification where only transit check activity or walk around check performed on
specified type of aircraft.
For transit activity, station which has no PT Garuda Maintenance Facility Aero Asia Tbk
representatives, material such as Engine / APU Oil, Hydraulic Fluid will be stored in Operator
representative office.

AMO MANUAL
APPENDICES APPENDIX C
APPENDIX C – ENGINE SERVICES ON SITE SUPPORT CAPABILITY
PT Garuda Maintenance Facility Aero Asia Tbk holds maintenance on Site customer location
or other than PT Garuda Maintenance Facility Aero Asia Tbk fixed location with the following
capability provided personnel, tools & equipment, maintenance data and material transported into
the location.
Partial
Borescope QEC / Light Modular Modular
No Engine Type Modular
Inspection EBU Maintenance Separation Repair
Repair
1 CFM56-3 √ √ √ √ √ √
2 CFM56-5B √ √ √ √ √ √
3 CFM56-7B √ √ √ √ √ √
PW100
4 √ √ √ √ - -
Series
5 LEAP - 1A √ - - - - -
6 LEAP 1B √ - - - - -
7 GE90-115B √ - - - - -
DESCRIPTION
Borescope Inspection: Means that borescope inspection can be performed refer to the current
Aircraft Maintenance Manual
Quick Engine Change or Means that QEC or EBU parts (components, tubes, hoses, wiring) are
Engine Build Up: removed from engine and reinstalled in accordance with Power Plant Build
Up manual (manual provides all necessary information necessary to install
components between bare engine and aircraft)
Light maintenance: Means that tasks of the approved current Engine Manufacture Manual and/or
Aircraft Maintenance Manual (AMM) defined as “Continued Time Maintenance
Tasks” are applied. These are assembly, disassembly, inspection and repair
tasks that do not require modules separation and that do not increase the
scheduled time to the next shop visit for LLP
Modular separation: Means that modules are partially disassembled and reassembled in
accordance with the current Engine Manufacture Manual. The disassembled
parts will be inspected or replaced, such as: Fan Booster Module, Bearing #1
and #2 Support Module, AGB, TGB, and LPT/Power Turbine Pack
Modular repair: Means that modules are disassembled at piece part level and reassembled
in accordance with the ESM data and parts are inspected in accordance with
current Engine Manufacture Manual
Revision: 02 Date: 09 November 2020 Page: 1 of 1

AMO MANUAL
APPENDICES APPENDIX D
APPENDIX D – LIMITED MAINTENANCE TASKS
PT Garuda Maintenance Facility Aero Asia Tbk holds limited maintenance Task on Site
customer location or other than PT Garuda Maintenance Facility Aero Asia Tbk fixed location with
the following capability provided personnel, tools & equipment, maintenance data and material
transported into the location.
1. ELT Testing, Recording and ULB Battery Replacement, Testing
Part Test Equipment
No Scope of Work Description Reference Tool
Number PN Description
ELT Testing;
1 01N6590(X) ADT406 AF/ AP ELT CMM ATA 25-60-10 Portable
Recoding
02N65739 STB-06-LA
ELT Testing; 01N65920
2 ADT 406 S ELT CMM ATA 25-60-11 Portable
Recoding Series
ELT Testing; Measuring
3 453-5004 B406-4 ELT CMM ATA 25-62-03 Portable BT100AVS
Recoding Device
ELT Testing; 8700 ELT Test &
4 453-5002 B406-1 ELT CMM ATA 25-62-10 Portable
Recoding Programmer
ELT Testing; Sets
5 453-5000 B406-2 ELT CMM ATA 25-62-11 Portable
Recoding
ELT Testing; B406-1 EMERGENCY
6 453-5003 CMM ATA 25-62-10 Portable
Recoding LOCATOR TRANSMITTER
ELT Testing; ME406P EMERGENCY
7 453-6611 CMM ATA 25-61-31 Portable
ELT Testing; B406-2 EMERGENCY
8 453-5001 CMM ATA 25-62-11 Portable
ELT Testing; C406-N EMERGENCY
9 453-5060 CMM ATA 25-62-13 Portable
Recoding LOCATER TRANSMITTER
ELT Testing; C406-N EMERGENCY
10 453-5061 CMM ATA 25-62-13 Portable
Recoding LOCATER TRANSMITTER
ELT Testing; RB406-1HM EMERGENCY
11 453-5056 CMM ATA 25-62-14 Portable
ELT Testing; G406-4 EMERGENCY
12 453-5012 CMM ATA 25-62-21 Portable
ELT Testing;
13 453-6603 ME406/ME406HM ELT CMM ATA 25-62-30 Portable
Recoding
ELT Testing;
14 453-6604 ME406/ME406HM ELT CMM ATA 25-62-30 Portable
Recoding
ELT Testing; DGL-1 PROGRAMMING
15 453-4010 CMM ATA 25-69-01 Portable
Recoding DONGLE
Measuring
BT100AVS
ELT Testing; S1821502- EMERGENCY LOCATOR Device
19 CMM ATA 25-63-05 Portable
Recoding SERIES TRANSMITTER Programming
PR600
Equipment
TECHNICAL
ULB Battery
UNDERWATER ACOUSTIC MANUAL
20 Replacement; DK120/90 Digital
BEACON MODEL DK120/90, Fluke 87V
Testing Multimeter
NOV 13, 2017 REV E Portable and
and Pinger
ULB Battery TS200
UNDERWATER ACOUSTIC Test
21 Replacement; ELP-362D CMM ATA 23-70-40
BEACON
Testing

AMO MANUAL
APPENDICES APPENDIX D
2. Non-Destructive Testing
Scope of
No Method Applicability Reference Tools
Work
ASTM E 1004 and Non General Eddy Current
Destructive Testing Flaw Detector or Special
Manual (NDTM) from Tool kit Eddy Current or
Eddy Current Airframe &
Aircraft Manufacture Eddy Current
Inspection Engine
or Service Bulletin Conductivity
from Aircraft Measurement Equipment
Manufacture (refer to work order)
ASTM E 587 or ASTM E General Ultrasonic Flaw
797 and NDTM from Detector or Special Tool
Ultrasonic Airframe & Aircraft Manufacture kit Ultrasonic or Ultrasonic
Inspection Engine or Service Bulletin Thickness Measurement
from Aircraft Equipment (refer to work
Manufacture order)
ASTM E 709 or ASTM E
Portable Yoke and
1444 and NDTM from
Magnetic Chemical Cleaning and
Airframe & Aircraft Manufacture
Particle Chemical Magnetic
Engine or Service Bulletin
Inspection Particle Suspension and
from Aircraft
1 NDT UV Light
Manufacture
ASTM E 1417 or ASTM
E 1209 and ASTM E
Portable Liquid Penetrant
1210 or NDTM from
Penetrant Airframe & and Chemical Cleaning
Aircraft Manufacture
Inspection Engine and Chemical Developer
or Service Bulletin
and UV Light
from Aircraft
Manufacture
ASTM E 94 and NDTM
X ray Machine Equipment
from Aircraft
Radiography Airframe & and Radiography Film and
Manufacture or
Inspection Engine Chemical Developer and
Service Bulletin from
Chemical Fixer
ASTM E 1934 and
Infra-Red NDTM from Aircraft Infrared Camera
Airframe &
Thermography Manufacture or Thermography and
Engine
Inspection Service Bulletin from Heater (Heating element)

AMO MANUAL
APPENDICES APPENDIX E
APPENDIX E – ROSTER OF MANAGEMENT
No. Name Position
1 IRVAN PRIBADI VP WIDE BODY BASE MAINTENANCE

2 FIDIARTA ANDIKA VP COMPONENT SERVICES
3 WAYAN WINTEN ADNYANO VP ENGINEERING SERVICES
4 LIA YUANAWATI VP HUMAN CAPITAL MANAGEMENT
5 I MADE SULANDRA VP NARROW BODY BASE MAINTENANCE
6 JAWAS SUHARTO VP LINE MAINTENANCE
7 ENDRA WIRAWAN VP MATERIAL & LOGISTIC SERVICES
8 ZURIATI VP CABIN MAINTENANCE SERVICES
9 RAJESH FERDINAND KUSUMA SVP SALES & MARKETING
10 GANIS KRISTANTO VP QUALITY ASSURANCE & SAFETY
11 ENDANG DARAJAT VP CORPORATE AFFAIRS & HSE
12 DJATMIKO H. PUTRA VP ENGINE SERVICES
13 CORNELIS RADJAWANE VP AIRCRAFT SUPPORT & POWER SERVICES
14 ZARUL FUZIONO SM BASE MAINTENANCE PLANNING & ENGINEERING
15 MOHAMMAD ZUBAIR ASY'ARI SM CABIN WIDE BODY
16 SUWANDI SM HANGAR 1
17 AKHMAD FANANI SM HANGAR 3
18 SONY MARDIANA SM STRUCTURE HANGAR
19 ANGRA FIRMAN FELANI SM STRUCTURE WORKSHOP
20 JOHAN DOERLAKSONO SM AVIONIC
21 R. FISHER A. MANALU SM COMPONENT MANAGEMENT
22 RINGGA MURGANA SETYADI SM ELECTRO MECHANICAL
23 YUDI ERWANTA SM TOOLS MANAGEMENT & CALLIBRATION
24 FAUZIE KRIGENTANA SM WHEEL, BRAKE & LANDING GEAR
25 ANDRIYONO NOVAN HARTOKO SM AIRCRAFT ENGINEERING

AMO MANUAL
No. Name Position
26 AGUS PRIBADI MUHARDJANTO SM DESIGN ORGANIZATION

27 FERDINAN SINAGA SM PART MANUFACTURER APPROVAL
28 BYOMA WING ARGYOGANENDRO SM FLEET TYPE B777
29 MAHAR BACHTIAR HIDAYAT SM FLEET TYPE B737
30 ENDI HARIJOSO SM FLEET TYPE A320
31 MUCHAMAD MUSYAFA' SM FLEET TYPE ATR
32 PRIMA EDY SETIAWAN SM FLEET TYPE A330
33 ENDIK GUNAWAN SM LEASED AIRCRAFT MANAGEMENT
34 OKI AGUNG SETIYANTO SM LINE MAINTENANCE PLANNING & CONTROL
35 VIONA NAUVALISYA SM RELIABILITY ENGINEERING & SERVICES
SM CORPORATE CULTURE & KNOWLEDGE
36 FARIZA ASTRINY
MANAGEMENT
37 WIWIED WIDYASMARA ADI SM EMPLOYEE SERVICES & PAYROLL
38 RIZKY SAHJAYA SM HUMAN CAPITAL DEVELOPMENT
39 ELDIRA UMAR ALI ZAIN SM LEADER & TALENT DEVELOPMENT
40 YUDITHYA DZARYATI SM PERFORMANCE & REWARDS
41 KAS NUGROHO SISWANDONO SM LEARNING SERVICES
42 MUHAMMAD BUDIMAN SM BASE MAINTENANCE PLANNING & ENGINEERING
43 DJOKO MARTOYO SM CABIN NARROW BODY
44 L. HADI SUNARKO SM HANGAR 4-B
45 IHIM TRINITIED FITRIS SM HANGAR 4-A
46 DARMAWAN SM HANGAR PAINTING
47 BAYU NURAGA WIBAWA SM STRUCTURE HANGAR
48 JOHARTONO SM HANGAR SUPPORT
49 JOHANSYAH SM LINE MAINTENANCE - 06 KALIMANTAN
SM LINE MAINTENANCE – 03 BALI & NUSA
50 IRWAN SUFIANDI
TENGGARA
51 ALFI SYAHRIN HUTABARAT SM LINE MAINTENANCE – 01 GARUDA CGK

AMO MANUAL
No. Name Position
52 HUDI RIANTORO SM LINE MAINTENANCE – 07 SUMATERA

53 YUHERLI SM LINE MAINTENANCE 05 – SULAWESI & EASTERN
54 LIBERTY SITORUS SM LINE MAINTENANCE – 02 NON-GARUDA
55 DIAHYANI PUTRI SM LINE MAINTENANCE SUPPORT
56 TRI HANDOKOYUDHO SM LINE MAINTENANCE – 04 JAWA
57 ARDHESA FIKRIANA SUHILMAN SM MAINTENANCE CONTROL & COORDINATION
58 BUDI SUSETYO SM AIRCRAFT PART PROCUREMENT
59 TRI CAHYADI SM BONDED LOGISTIC CENTER
60 FITRI YULIANTI SM LOGISTIC SUPPORT
61 DANANG ADITIA PRANOTO SM LOGISTIC OPERATION
62 EDDY SENJAYA SM SHOP & GENERAL PART PROCUREMENT
63 NI PUTU AYU NARISWARI SM STRATEGIC PROCUREMENT
64 TIERTA SYAFRADITYA SM WAREHOUSE & INTERNAL DISTRIBUTION
65 CORNELIUS BONDAN DAMARJATI SM CABIN CONTROLLER
66 ANDY LESMANA SM CABIN WORKSHOP
67 ETIKA MARGA SAPUTRI SM CABIN PRODUCTION SUPPORT
68 DARTIN ANTON WAHYONO SM CABIN SERVICE MAINTENANCE
69 ANANDITA SULISTYA PRIYATAMA SM CUSTOMER SUPPORT & SALES ADMINISTRATION
70 RAJESH FERDINAND KUSUMA SM REVENUE MANAGEMENT & SALES SUPPORT
SM BASE MAINTENANCE AIRCRAFT QUALITY
71 R. ANDI FAJARPRABAWA B.S.
INSPECTION
72 SYAFHARLIS SM LINE MAINTENANCE A/C QUALITY INSPECTION
73 WAHYUDIN SM MATERIAL & SHOP QUALITY INSPECTION
SM PERSONNEL QUALIFICATION & QUALITY SYSTEM
74 AGUS PRIHARTONO
DOCUMENTATION
SM QUALITY SYSTEM & AUDITING BASE
75 MAKHRUS
MAINTENANCE
SM QUALITY SYSTEM & AUDITING COMPONENT
76 SRI PRABOWO
MAINTENANCE

AMO MANUAL
No. Name Position

SM QUALITY SYSTEM & AUDITING ENGINEERING
77 DIMAS PRABOWO RIZKILLAH
SERVICES
SM QUALITY SYSTEM & AUDITING LINE
78 ASEP SUMANTRI
MAINTENANCE
79 AHMAD SAUKI SM QUALITY SYSTEM & AUDITING MATERIAL
80 SISWADI UTOMO SM QUALITY SYSTEM & AUDITING CABIN
SM QUALITY SYSTEM & AUDITING ENGINE
81 HARIYADI
MAINTENANCE
82 ARIF SUGIANTO SM SAFETY INSPECTION
83 ANGGA PRIMA SUKARNO SM FACILITY MANAGEMENT
84 ABDUL ROJAK SM GENERAL AFFAIRS
85 PUTRI SAYEKTI SM QUALITY, HEALTH, SAFETY & ENVIRONMENT
86 SAPTONO HADI SM SECURITY MANAGEMENT
87 IQBAL FARAZ DASRIL SM APU
88 TONY KUSETYAWAN SM BUSINESS SUPPORT
JUMADI TIMOTIUS
89 SM ENGINEERING & PLANNING
SIMANGUNSONG
90 IRTAN SAFARI SM ENGINE
91 IRAWAN HUTAMA PUTRA SM AIRCRAFT SUPPORT PRODUCTION
92 R. SURYO HARDIONO SM BUSINESS SUPPORT
93 MALADI SM POWER SERVICE PRODUCTION
94 NANANG YULIAN SM PRODUCTION SUPPORT

AMO MANUAL
APPENDICES APPENDIX F
APPENDIX F - LIST OF CONTRACTED ORGANIZATIONS / REPAIR STATION LIST
The Quality Assurance & Safety keeps a list of approved or accepted Contracted Organization by
DGCA (the authority of contracted organization) in computerized system. A hard copy is also
available on document no. DQ-005. The list includes the following information:
a) The name of the company;

b) The types of the maintenance tasks subcontracted (scope of work);
c) The location.
Revision: 00 Date: 11 October 2019 Page: 1 of 1

AMO MANUAL
APPENDICES APPENDIX G
APPENDIX G - LIST OF SUB-CONTRACTED ORGANIZATION / MAINTENANCE FUNCTIONS
The Quality Assurance & Safety keeps a list of approved or accepted sub-contracted organization /
maintenance function by DGCA (the authority of contracted organization) in computerized system. A hard
copy is also available on document no. DQ-005, will be submitted annually to DGCA and if any revision
during the consecutive year Quality Assurance & Safety will notify to DGCA.
The list includes the following information:
a) The name of the company;
b) The types of the maintenance tasks subcontracted (scope of work);
c) The location.
The following Maintenance Functions may be contracted by PT Garuda Maintenance Facility Aero Asia Tbk
to outside sources:
1. Plating
2. Welding
3. NDT all methods
4. Coating
5. Thermal / Plasma Spray
6. Machining
7. Laboratory Testing
8. Heat Treatment
9. Grit Blasting
10. Balancing
11. Shoot Peening
12. Anodizing
13. Stripping
14. Other tasking

AMO MANUAL
APPENDICES APPENDIX H
APPENDIX H - SAMPLE OF DOCUMENTS

(Ref: CASR-145.211 (c) 3)
1. Issue, Revision and Control of Forms
PT Garuda Maintenance Facility Aero Asia Tbk develops the forms as instructed in each Quality
Procedure (Section 2.8.3) and in this AMO Manual. Each form is exhibited in the Sharepoint PT
Garuda Maintenance Facility Aero Asia Tbk and is accessible to users as necessary for the execution
of the inspection and maintenance.
The user is responsible for designing the form to meet the recording requirements complete with
the guidance which will included into TFM (Technical Form Manual). When the user recommends a
form revision, the appropriate QP or AMO Manual Section (where the form authorized) is revised to
authorize the revision of the form. When a revision takes place the letter ''R'' following with a
revision sequence number (R1, R2, etc.) is added next to the form number.
The Quality Assurance & Safety prepares the current forms in full size and also its Technical Form
Manual (TFM), then distributes them to the users via the Sharepoint PT Garuda Maintenance Facility
Aero Asia Tbk. The Quality Assurance & Safety ensures that there is only one source for the users
retrieving the forms.
The user is responsible to print out and use the current forms found in the Sharepoint PT Garuda
Maintenance Facility Aero Asia Tbk as required in its TFM. Forms taken from any other source is not
allowed. Should a form be not found in the Sharepoint PT Garuda Maintenance Facility Aero Asia
Tbk ; the user must inform the Quality Assurance & Safety immediately and proceed as instructed.
A list of forms used is found in Section 5.1.2 of this manual and also in Sharepoint PT Garuda
Maintenance Facility Aero Asia Tbk The list includes: a) Form Number, b) Title, c) the QP number, or
the section of the AMO Manual or the Authority of A/C registration (or both), which authorized the
use of such form.
NOTE: The list of forms in section 5.1.2 of this manual and in Sharepoint PT Garuda Maintenance
Facility Aero Asia Tbk does not indicate the revision number of the form (such as R1, R2, etc)
in order to avoid unnecessary revisions of the AMO Manual. Only the appropriate QP or AMO
Manual Section (for PT Garuda Maintenance Facility Aero Asia Tbk forms) shows the current
revision number
1.1. Forms Numbering System and Control
The Quality Assurance & Safety is responsible to assign a number to each quality related form using
the numbering system below:
GMF/Q-001, where:
GMF = PT Garuda Maintenance Facility Tbk
Q = Quality (the form initiated by the QA) or,
B = (initiated by base maintenance) or
AMO MANUAL
H = (Initiated by Personnel), etc.

001 = Sequence number.
The Quality Assurance & Safety will keep and maintain a log of such forms for controlling the
numbering system.
1.2. Control and Use of Forms Given by the Authority of Aircraft Registration
Forms issued by the Authority of A/C registration for the purpose of releasing A/C and A/C
components to service, reporting suspected unapproved parts, for malfunction and defect reports,
etc., are listed in section 5.1.2 of this manual and in Sharepoint PT Garuda Maintenance Facility Aero
Asia Tbk and are prepared in full size, controlled and retrieved with the same manner as the PT
Garuda Maintenance Facility Aero Asia Tbk forms. The number of these forms is usually the number
given by the Authority of A/C registration except the A/C release to service forms which have PT
Garuda Maintenance Facility Aero Asia Tbk number.
Instructions to use such forms may be given by this manual directly and may not be in any
associated QP. When a QP does not give instructions to complete such form, the instructions are
found in the appropriate section of this manual. See also section 5.1.2 (''Authorized by'' column).
1.3. Forms Required by the Customer - Customer Design & Use Forms
When a customer requires the use of his own forms, then these forms may be used provided that:
a) Instructions for competing such forms are available by the customer;

b) The Quality Assurance & Safety has issued specific instructions of how, when and where such
forms will be used using a ''Quality Bulletin'' or any other means of communication such as
quality plans (based on customer needs), or
c) Revise the appropriate QP or AMO Manual Section to incorporate a supplement applicable to
the specific customer only;
d) Those forms will be used for the specific customer only; and
e) All forms will be part of the work order maintenance records and kept as per section 2.14 of
this manual.
1.4. Usage of Forms by Maintenance and Inspections Personnel
The forms will be used and all the blocks of the form will be filled as instructed by the appropriate
QP, which authorized the use of such form or the appropriate section of this manual. Unfilled blocks
are not allowed. If an entry is not necessary or not applicable, the user will enter ''N/A'' to indicate
that the requirements of the specific block is not necessary or not applicable for the specific
operation or process. The same will apply for maintenance support computerized forms - which a
print-out is not necessary.

AMO MANUAL
1.5. Retention and Storage of Completed Forms
All inspection and maintenance forms including PT Garuda Maintenance Facility Aero Asia Tbk
serviceable tags and airworthiness approval tags from in house and vendors associated with the
specific contracted maintenance and also customer or Authority design forms will be part of the
maintenance records and will be kept under the specific work order as required by section 2.14 of
this manual.
All forms used to support the contracted maintenance which are not part of the work order
maintenance records, will be kept as general support records. Example: calibration records, audit
records, etc.
2. List of Forms
Form
No. Title Auth. By
Number
1 DGCA 21-18 Authorized Release Certificate (template) DGCA
2 DGCA 21-35 Suspected Unapproved Parts Notification DGCA
3 DGCA 43-337 RTS after embodiment of alteration or major repair DGCA
4 GMF Q-001 Aircraft Maintenance Work Order QP209-05
5 GMF Q-001A Non Routine Work Order QP209-05
6 GMF Q-002 Maintenance Job Card QP209-05
7 GMF Q-003 Maintenance Discrepancy QP209-05
8 GMF Q-004 Preliminary Inspection Report (Aircraft) QP209-05
9 GMF Q-005 Preliminary Inspection Report QP209-05
10 GMF Q-006A Altimeter Test 81 Insp-DGAC QP209-13
11 GMF Q-007A Transponder Test - DGAC QP209-13
12 GMF Q-008 Material Receiving Tag QP202-01
13 GMF Q-434 Component Holding Tag QP209-05
14 GMF Q-434 Repairable Tag QP209-05
15 GMF Q-434 Serviceable Tag QP209-05
16 GMF Q-013 Condemned Tag QP209-05
17 GMF Q-014 Material Receiving Label QP202-01
18 GMF Q-015 Material Inspection or Test Request QP202-01
19 GMF Q-016 Receiving Inspection Record QP202-01
20 GMF Q-017 Material Return Notice QP202-01
21 GMF Q-018 Material Receiving Inspection Report QP202-01
22 GMF Q-019 Calibration Sticker QP205-01
23 GMF Q-020 Removal Tag QP209-05
24 GMF Q-021 Calibration Record Card QP205-01
25 GMF Q-024 Strip Report QP209-13
26 GMF Q-026 ELMO Planning Data Sheet QP209-13
27 GMF Q-027 Sales Order (Computer Generated Form) QP404-01
AMO MANUAL
List of Forms (Cont’d)
No. Form Number Title Auth. By

28 GMF Q-028 Sales Order Amendment QP404-01
29 GMF Q-031 Weld Sample For Examination QP311-03
30 GMF Q-032 Certificate of competency QP308-01
31 GMF Q-033 Out of Service Sticker QP205-01
32 GMF Q-034 QP or WI Format QP112-01
33 GMF Q-035 Procedure Issue Revise Request QP112-01
34 GMF Q-036 Procedure Issue or Revision Sheet QP112-01
35 GMF Q-037 Revision Status Log QP112-01
36 GMF Q-039 Vendor Approval Questionnaire QP201-01
37 GMF Q-040 Vendor Approval Questionnaire Sheet QP201-01
38 GMF Q-041 Candidate Vendor Quality Evaluation Request QP201-01
39 GMF Q-042 Work Order QP205-01
40 GMF Q-043 Audit Plan QP301-01
41 GMF Q-045 Non Conformance Report QP301-01
42 GMF Q-046 Audit Status Log QP301-01
43 GMF Q-047 Summary of Status Audit Report QP301-01
44 GMF Q-048 Audit Checklist & Report QP301-01
45 GMF Q-049 NCR Verification Sheet QP301-01
46 GMF Q-050 Radiographic Inspection Report QP311-02
47 GMF Q-051 Eddy Current Inspection Report QP311-02
48 GMF Q-052 Ultrasonic Inspection Report QP311-02
49 GMF Q-053 Magnetic Particle Inspection Report QP311-02
50 GMF Q-054 Fluorescent Penetrant Inspection Report QP311-02
51 GMF Q-055 Thermography Inspection Report QP311-02
52 GMF Q-056 Receiving Inspection Non Conformance QP202-01
53 GMF Q-057 Eye Examination Record QP311-02
54 GMF Q-059 Equipment Serviceable Tag QP108-01
55 GMF Q-060 Authorization Certificate QP304-03
56 GMF Q-063 Stamp & C of C Request QP308-01
57 GMF Q-064 Personnel Competency Manual QP304-04
58 GMF Q-067 Revision Transmittal Acknowledgement Sheet QP208-01
59 GMF Q-068 Problem Analysis QP301-01
60 GMF Q-070 Vendor Corrective Action Request QP201-01
61 GMF Q-071 AD and SB Compliance Records QP209-05
62 GMF Q-072 Engineering Instruction QP213-01
63 GMF Q-073 Immediate Action Notice Report QP301-01
64 GMF Q-074 Pending Disposition Tag QP209-03

AMO MANUAL

65 GMF Q-075 Engine Work Order QP209-03
66 GMF Q-076 Application for Grant-Renewal-Extension of GMF License QP304-03
Application for Grant-Renewal-Extension of GMF License
67 GMF Q-076E
(EASA) QP304-03
68 GMF Q-078 Out of Tolerance Notification QP205-01
69 GMF Q-081 Calibration Report QP205-01
70 GMF Q-082 Calibration Reminder Report QP205-01
71 GMF Q-083 Calibration Certificate QP205-01
72 GMF Q-085 Equipment Repairable Tag QP108-01
73 GMF Q-086 No Calibration Required QP205-01
74 GMF Q-087 Calibrate Before Use Sticker QP205-01
75 GMF Q-088 Indication Only Sticker QP205-01
76 GMF Q-091 Procedure calibration QP205-01
77 GMF Q-092 Planning Data Sheet for Engine Assembly Disassembly QP209-03
78 GMF Q-092A Engine planning data Sheet QP209-03
79 GMF Q-094 Request For Inspection Form QP311-01
80 GMF Q-095 Thermal spray Equipment Qualification report QP311-04
81 GMF Q-096 Thermal Spray Equipment Qualification Test Results QP311-04
82 GMF Q-097 Thermal spray machine qualification card QP311-04
83 GMF Q-098 Quality Control Lab Solution Control QP209-08
84 GMF Q-099 Quality Control Lab do not Operate Tag QP209-08
85 GMF Q-102 Engine - Preliminary Inspection Report QP209-03
86 GMF Q-103 Part Transfer Form QP209-03
87 GMF Q-104 Warning Tag (Do Not Operate Tag) QP209-05
88 GMF Q-108 Pending Disposition Log QP209-03
89 GMF Q-114 Lab Test Request (TQD) QP209-09
90 GMF Q-115 Testing Laboratory Report QP209-09
91 GMF Q-117 NDT Examination Record QP311-02
92 GMF Q-119 Request for Free From Calibration Requirement QP205-01
93 GMF Q-125 Shop Engineering Order QP209-03
94 GMF Q-130 Finding Inspection Tag QP209-05
95 GMF Q-131 tag for Engine Shop QP209-03
96 GMF Q-133 Engine Maintenance Defect & Rectification QP209-03
97 GMF Q-134 Routine PD Sheet Template QP209-03
98 GMF Q-134A Routine PDS for other than overhaul-assy area QP209-03
99 GMF Q-134B Routine PDS for other than overhaul-bench insp. QP209-03
100 GMF Q-134D Routine PDS for More than one parts QP209-03

AMO MANUAL

101 GMF Q-135 Non Routine PDS for Single part QP209-03
102 GMF Q-135D Non Routine PDS for More than one parts QP209-03
103 GMF Q-137 Parts Process Control List QP209-03
104 Facility & Material Control of fluorescent Penetrant
GMF Q-139
Inspection QP209-03
105 GMF Q-140 Facility & Material Control of Magnetic Particle Inspection QP209-03
106 GMF Q-142 Shop Engineering Report.pdf QP209-03
107 GMF Q-144 MDR Number Control Log QP209-03
108 GMF Q-145 Engine Component - Accessories OFF-ON Log QP209-03
109 GMF Q-147 Open Item List QP209-03
110 GMF Q-148 Engine PD Sheet Catagory-3 Parts QP209-03
111 GMF Q-148A Engine PD Sheet Catagory-2 Parts QP209-03
112 GMF Q-149 PPCL foe Engine Requiring Repair other than Overhaul QP209-03
113 GMF Q-150 Base Maintenance Planning Data Sheet QP209-05
114 Component Maintenance Work Order (Aircraft
GMF Q-152
Maintenance) QP209-05
115 GMF Q-155 Temporary Rejection QP209-13
116 GMF Q-156 Return to Shop Before QP209-13
117 GMF Q-157 Battery Life Data QP209-13
118 GMF Q-159 Calibration Interval Change Notice QP205-01
119 GMF Q-160 Request for Temporary Storage QP205-01
120 GMF Q-162 Inspection Finding Report WI-TQ-005
121 GMF Q-163 Quality Assurance Reminder QP301-01
122 GMF Q-167 PD Sheet Avionics Shop QP209-13
123 GMF Q-168 Equipment Maintenance Specification QP209-13
124 GMF Q-170 Equipment Preventive Maintenance Inspection QP209-13
125 GMF Q-173 Calibration Non Conformance Report (TCY) QP205-01
126 GMF Q-175 Calibration Extension Report (TCY) QP205-01
127 GMF Q-177 EASA Part 145 Certifying Staff Authorization QP304-03
128 GMF Q-179 Thermal Spray Personnel Qualification Data QP311-04
129 GMF Q-180 Inspection Strip Report QP209-03
130 GMF Q-181 Equivalent Tool-Equipment Analysis Report QP204-01
131 GMF Q-182 Alternate Maintenance Procedure (Avionics Shop) QP204-01
132 GMF Q-183 SHOP ABILITY for Avionic QP209-11
133 GMF Q-189 Engineering Evaluation Sheet QP601-14
134 Part/Component Airworthiness Directives Control And
GMF Q-191
Disposition QP601-14
135 GMF Q-195 Request for Technical Assistant QP209-05

AMO MANUAL

136 GMF Q-196 Repair Engineering Authorization QP209-05
137 GMF Q-200 Engineering Order QP601-05
138 GMF Q-206 Engine Defect Investigation Report QP209-03
139 GMF Q-211 Quality Assurance & Safety Report QP303-01
140 GMF Q-212 Main Part with Serial Number-Live Limited Part Status QP209-03
141 GMF Q-213 Document Control Sheet QP208-01
142 GMF Q-218 Non Routine Card Cargo Conversion QP209-05
143 GMF Q-220 Roster of Maintenance Personnel QP304-03
144 GMF Q-221 Roster of Certifying Staff for EASA QP304-03
145 GMF Q-222 Out Going Inspection QP209-03
146 GMF Q-223 Parts, Material, Tools Mutilation Report. QP601-11
147 GMF Q-226 Occurrence Report QP218-01
148 GMF Q-229 Shop Ability for Engine Maintenance-2 QP209-11
149 GMF Q-230 Capability List Evaluation QP209-11
150 GMF Q-231 Shop Ability for Airframe Structure Repair shop QP209-11
151 GMF Q-232 Shop Ability For Elmo Shop QP209-11
152 GMF Q-233 Part Number Change QP601-11
153 GMF Q-234 Shop Ability For NDT QP209-11
154 GMF Q-237 ADTH Control Sheet WI-TL-070
155 GMF Q-239 Test program record card QP209-13
156 GMF Q-242 MDR for DCAM QP209-05
157 GMF Q-244 Hydrostatic Test Record QP209-13
158 GMF Q-246 Caution Tag QP209-13
159 GMF Q-248 PMA Evaluation QP601-09
160 GMF Q-251 Personnel Experience Log Book QP304-03
161 GMF Q-259 Visual Hydraulic Test Report QP209-13
162 GMF Q-260 Test Apparatus Calibration Verification QP209-13
163 GMF Q-261 Weight & Balance QP601-18
164 GMF Q-263 Reliability Summary QP601-07
165 GMF Q-264 Engine / APU Borescope Inspection Report QP209-03
166 GMF Q-265 Part Or Material Certification QP202-01
167 GMF Q-266 Certificate of Conformance QP202-01
168 GMF Q-267 Maintenance Ability QP209-12
169 GMF Q-268 Maintenance Capability Evaluation Sheet Request QP209-12
170 GMF Q-269 Shop Engineering information QP209-03
171 GMF Q-270 Engine release life information QP209-03
172 GMF Q-271 LLP status CFM QP209-03
173 GMF Q-272 Calibrator Verification Report QP205-01
AMO MANUAL

174 GMF Q-273 Contract Request QP404-01
175 GMF Q-275 Vendor Audit Check List & Report QP201-01
176 GMF Q-276 Tool, special tool & equipment log sheet QP209-03
177 GMF Q-277 Letter of Approval WI-TQ-06
178 GMF Q-281 Project Approval QP404-01
179 GMF Q-284A MEDA workshop result form QP303-01
180 GMF Q-284B MEDA Result Form QP303-01
181 GMF Q-284C REDA result form QP303-01
182 GMF Q-284D Occupational Safety and Health Investigation Report QP107-03
183 GMF Q-286 HIRAM QP225-02
184 GMF Q-288 Thermal Spray Personnel Qualification Form QP311-04
185 GMF Q-289 Shot Peening Personnel Qualification Form QP311-04
186 GMF Q-290 Shot Peening Personnel Qualification Report QP311-04
187 GMF Q-291 Shot Peening Equipment Qualification Report QP311-04
188 GMF Q-292 Flap Peening Personnel Qualification Form QP311-04
189 GMF Q-293 Flap Peening Personnel Qualification Report QP311-04
190 GMF Q-302 Laporan Kecelakaan Intern QP107-03
191 GMF Q-303 Routine PD sheet for tool equipment QP209-03
192 GMF Q-304 Non routine PD sheet tool equipment QP209-03
193 GMF Q-305 Defect rectification for tool equipment QP209-03
194 GMF Q-306 PMI tool equipment QP209-03
195 GMF Q-308 Safety Bulletin QP107-03
196 GMF Q-309 Equipment Preventive Maintenance Instruction Sheet QP204-01
197 GMF Q-310 Equipment Preventive Maintenance Log Book QP204-01
198 GMF Q-312 Profit Analysis Plan QP404-01
199 GMF Q-314 Product Delivery QP404-01
200 GMF Q-315 Override Form QP404-01
201 GMF Q-316 Notification to QSA QP218-01
202 GMF Q-318 Repair Order Price Comparison QP218-01
203 GMF Q-321 Tools & Equipment Borrowing QP204-01
204 GMF Q-323 Safety Audit Plan QP301-01
205 GMF Q-324 Manual Status Confirmation QP209-11
206 GMF Q-328 Induction Meeting Form QP404-01
207 GMF Q-330 Visual Acuity Record QP311-03
208 GMF Q-331 Training Syllabus Review & Approval QP304-03
209 GMF Q-332 RII Experience Log book QP304-03
210 GMF Q-333 Certifying Staff Authorization Form QP304-03
211 GMF Q-343A Assessment Guide Sheet For Aircraft Certifying Staff QP304-03
AMO MANUAL

212 GMF Q-343B Assessment Guide Sheet For Engine/APU Certifying Staff QP304-03
213 GMF Q-343C Assessment Guide Sheet For Component Certifying Staff QP304-03
214 GMF Q-343D Assessment Guide Sheet For Certifying Agent QP304-03
215 GMF Q-343E Oral Assessment Guide Sheet for RII Stamp QP304-03
216 GMF Q-343F Oral Assessment Guide Sheet for Inspection Stamp QP304-03
217 Oral Assessment Guide Sheet for Non Aircraft Inspection
GMF Q-343G
Stamp QP304-03
218 GMF Q-343H Oral Assessment Guide for Mechanic stamp QP304-03
219 GMF Q-344A Assessment Verification Manager QP304-03
220 GMF Q-344B Assessment Verification Planner QP304-03
221 GMF Q-344C Assessment Verification Supervisor QP304-03
222 GMF Q-344D Assessment Verification Certifying Staff QP304-03
223 GMF Q-344D-1 Assessment Verification Certifying Staff A/C -EASA QP304-03
224 GMF Q-344D-2 Assessment Verification Certifying Staff Workshop - EASA QP304-03
225 GMF Q-344E Assessment Verification Mechanic QP304-03
226 GMF Q-344F Assessment Verification Specialized Process QP304-03
227 GMF Q-344G Assessment Verification Quality Audit Staff QP304-03
228 GMF Q-345 Assessor / Auditor Personnel Experience Log Book QP304-03
229 GMF Q-348 Part Number Creation QP601-16
230 GMF Q-349 Tag Loan Tool QP204-01
231 GMF Q-354 Missing Tool - Equipment Investigation Report QP204-01
232 GMF Q-357 Prosedur Lab Pengujian QP209-09
233 GMF Q-362 GMF Warning Tag CB Lockout Tag Out Control Sheet WITB-003
234 GMF Q-364 Personnel Ability List QP308-01
235 GMF Q-365 Aircraft Maintenance Check Workpack Certification QP 209-05
236 GMF Q-366 Transfer Order QB-032
237 GMF Q-367 Delivery Note Gudang 1000 QB-032
238 GMF Q-368 Delivery Note Gudang 3000 QB-032
239 GMF Q-369 Manual Entry for Removal QB-032
240 GMF Q-370 Record of Removal Installation QB-032
241 GMF Q-371 MEDA Interview Form QP-303-01
242 GMF Q-382 Personnel Experience Log Book QP-304-03
243 GMF Q-383A Maintenance Approval of Away from The FIxed Location QP-109-01
244 GMF Q-384 Component Similarity Form WI-TC-008
245 GMF Q-387 Daily Inventory And Distribution Drawer Tool Check Control QP 204-01
246 GMF Q-389 Quality Control SWIFT Checklist Pre Maintenance Check QP 209-05
247 GMF Q-390 Quality Control SWIFT Checklist Post Maintenance Check QP 209-05
248 GMF Q-391 Work Package Review Prior To Distribution Report QP 209-05
AMO MANUAL

249 GMF Q-394 Quarterly Drawer Tool Check Control QP 204-01
250 GMF Q-395 Re-Assessment Statement QP 304-03
251 GMF Q-396 Post Maintenance Transfer List QP 209-05
252 GMF Q-397 Calibration Data QP 205-01
253 GMF Q-401 Self-Evaluation Report Work Performed at Another Location QP 109-01
254 GMF Q-403 Surveillance Finding Report QP 301-01
255 GMF Q-406 Form Manual Entry Inspection Finding (DIB, CNF and FIR) QP 215-01
256 GMF Q-419 Capability Development Check List QP 209-12
257 GMF Q-431 Purchase Order QP 202-01
258 GMF Q-436 Audit Matrix QP 301-01
259 GMF Q-470 Work at Another Fixed Location Status Page QP 109-01

Amo Manual (Dq-008)

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Amo Manual (Dq-008)

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AMO MANUAL

PT Garuda Maintenance Facility Aero Asia Tbk.

CASR Part 145

Document No. DQ-008

Hangar 4, 2nd floor Hangar 2, 2nd floor

PT Garuda Maintenance Facility Aero Asia Tbk.

0.1 TABLE OF CONTENTS & LIST OF EFFECTIVE PAGES

Section Description Pages Rev Issue Date

0.1 TABLE OF CONTENTS & LIST OF EFFECTIVE PAGES 1 – 11 0 11 Nov 2020

1.1 CORPORATE COMMITMENT BY THE ACCOUTABLE MANAGER - 0 11 Nov 2020

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 1 of 11

PART 1 MANAGEMENT (Cont’d…)

Section Description Pages Rev Issue Date

1.4.2 Director of Human Capital & Corporate Affair 2

PART 1 MANAGEMENT (Cont’d…)

Section Description Pages Rev Issue Date

1.8 FACILITIES RELATED WITH DGCA INDONESIA APPROVAL - 0 11 Nov 2020

PART 2 MAINTENANCE PROCEDURES

2.1 PROVIDERS EVALUATION AND CONTRACTOR CONTROL - 0 11 Nov 2020

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 3 of 11

PART 2 MAINTENANCE PROCEDURES (Cont’d…)

Section Description Pages Rev Issue Date

2.3 STORAGE, TAGGING AND RELEASE OF AIRCRAFT COMPONENTS - 0 11 Nov 2020

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 4 of 11

PART 2 MAINTENANCE PROCEDURES (Cont’d…)

Section Description Pages Rev Issue Date

2.9 REPAIR PROCEDURE - 0 11 Nov 2020

2.14.6 General support records 4

PART 2 MAINTENANCE PROCEDURES (Cont’d…)

Section Description Pages Rev Issue Date

2.15 RECTIFICATION AND CONTROL OF DEFECTS ARISING DURING - 0 11 Nov 2020

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 6 of 11

PART 2 MAINTENANCE PROCEDURES (Cont’d…)

Section Description Pages Rev Issue Date

2.21 CONTROL OF COMPUTER MAINTENANCE RECORDS SYSTEM - 0 11 Nov 2020

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 7 of 11

PART 2 MAINTENANCE PROCEDURES (Cont’d…)

Section Description Pages Rev Issue Date

PART L2 ADDITIONAL LINE MAINTENANCE PROCEDURES

L2.1 LINE MAINTENANCE CONTROL OF AIRCRAFT COMPONENTS, - 0 11 Nov 2020

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 8 of 11

PART 3 QUALITY SYSTEM PROCEDURES

Section Description Pages Rev Issue Date

3.2 QUALITY AUDIT - 0 11 Nov 2020

3.3 QUALITY AUDIT CORRECTIVE ACTION PROCEDURE - 0 11 Nov 2020

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 9 of 11

3.8.5 Maintenance Managers (Supervisor) Qualification, 7

PART 4 CONTRACTED OPERATORS

4.1 CONTRACTED OPERATORS 1 0 11 Nov 2020

PART 5 LIST OF APPENDICES

0.2 ISSUE/REVISION STATUS

0.2.1 Records of Revisions

Issue Revision Description Section Pages Date

G 0 Changes MOE reference from JAR-145 to EASA All All 15 Jan

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 1 of 34

Records of Revisions (Cont’d…)

Issue Revision Description Section Pages Date

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 2 of 34

Records of Revisions (Cont’d…)

Issue Revision Description Section Pages Date

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 3 of 34

Records of Revisions (Cont’d…)

Issue Revision Description Section Pages Date

Issue: N Revision No.: 0 Date: 11 November 2020 Page: 4 of 34