Use cases

Digital Transformation Platform

 Implementación del Proyecto en Telecom
NEP Nodes %Prod

PM SMART Cisco A901, 0%

2941

Alarm Data

TeMIP
PM Data Probe Data

eNodeB

eNodeB IuCS A901

RNC MGW MAP GTP
NodeB
2941
NodeB SGSN SBG MME IuPS IP

MME EVORNC CSCF RNC NGN S1/MME

IP RAN Data
Ericsson Huawei Anritsu Cisco

NEP Nodes %Prod NEP Nodes %Prod NEP Nodes %Prod

Ericsson eNB, RNC, MGW, NB, 100% Huawei eNB, RNC, 100% Anritsu IuCS, IuPS, 50%
SGSN, SBG, MME, NB, MME NGN, MAP,
EVORNC, CSCF IP, S1, GTP
© 2019 Digital Route AB. All rights reserved.
Casos de uso Adicionales

Geo-localization enrichment
• High performance lookup
and enrichment
• In-memory reference
data management

Health Check automation

CDR Conversion ESB PoC • Reduce manual interaction
• Consolidate 3 tools in a single • Test ESB like features with Huawei (NE)
platform • Try Web Services and • 4 CRQ heath check
• Reduce HW footprint http configuration automated test successful
© 2019 Digital Route AB. All rights reserved.
Data Monetization Use Case – Marketing Geo Contextual
| Telecommunication |OSS/BSS/Data Mediation | Commercial – Analytics – Business intelligent Teams
Challenge
• To know how many people and their profile, visit
commercial-public areas, (streets, places, etc.) at different
points in time, with network information.
• To automate alerts based on the segment profile or
specific rules, to notify brands to activate commercial
campaigns in specific areas.
• To manage and process high volume of data without using
high HW Resources or coding.
Solution
• DigitalRoute technology integrates network and probe
information with CEM and performance reporting
information from both batch and real-time feeds. The Source
solution generates alarms and provide enriched
information to the Analytics/BI/Machine Learning • Network Event

Alerts
• Voice and SMS
systems.
• Web Data
Benefits • Location
• Cell Information
• Data Monetization • Subscribers
• Generation of commercial products. Target customer : Information
Marketing / Advertising companies, Retailer, Consumer • User Devices
brands, etc
• Provides anonymized analytics and insight services on Automatization
customer behavior © 2019 Digital Route AB. All rights reserved.
Subscriber and Network Data Monetization Use Case
| Telecommunication |BSS/OSS/Data Mediation | Commercial – Analytics – Business intelligent Teams

Challenge Gov, Ins, etc

• Inability to sell Operator’s rich data to Local
CATALOGUE
government agencies, universities and other entities
Std Query 1
such as insurance and private companies. Std Query 2 Portal
• Disjunct data sources from different OSS and BSS
applications Std Query n
• Lack of monetization of the use of such APIs
xDR Charging
Solution API Mgmt

• Collection of OSS and BSS application data (10+

Usage Mgmt
disjunct sources, formats) request in API from web Data Masking

portal. Extraction
• Data Masking (anonymization) of data depending on
DB API
requestor and nature of data.
interfaces (REST /WS)
• Measurement of usage of API (from 3rd party) using
DigitalRoute Usage Management buckets.
• Integration with charging for invoicing of usage.
OSS + BSS data
Benefits
• Rapid adding new OSS/BSS application data sources,
with various interfaces/protocols
• Ability to hide/mask/anonymize data
• Automated capabilities to measure usage
© 2019 Digital Route AB. All rights reserved.
CDR Conversion Use Case
| Telecommunication |BSS/Data Mediation | Analytics – Business intelligent Teams

Challenge
• Customer faces performance issues with their actual solutions (e
where process the data they received it.
• Customer operates 3 different systems to do CDR Conversion
that creates latency, extra support and extra HW Maintenance.
• Configuration process demands high knowledge programing
level.
• It is necessary to execute manual tasks to complete the process.
Solution
• DigitalRoute technology will collect the important volumes
coming from the network, including the different types of
records (Voice, SMS, Roaming and data), process the CDRs
according to the different business rules that apply to each
type of CDR and store them in a big data repository in a
detailed mode (not aggregated or summarized).
Benefits
• Telcel’s self dependency to operate and manage DR DTP
• Consolidation of 3 tools in a single platform
• Reduction of the HW footprint.
• Automation with no engineers/coding.
• Reduction of Human Resources, Maintenance Payment, HW Telcel’s self dependency
footprint, External Support © 2019 Digital Route AB. All rights reserved.
Geo-localization Enrichment Use Case
| Telecommunication |BSS/Data Mediation | Analytics – Business intelligent Teams

Challenge
• Orion (Verizon Marketing Contextual Solutions) needs customer
data with Geo-location data including the subscriber MDN
• Arieso is the technology platform who provides Geolocalization
information but does not provide the MDN field, only brings the
MIN information.
• The IT solutions has to support API REST and .csv.gz files
• Large volume of records 80 Billions daily.
Solution
• Mediation Zone receives the Arieso Files information
populates each record in an empty field with the MDN value.
This value will be taken from an external reference table.
• The external table contents the MDN with their MIN equivalent
value.
• The High performance and volume management in memory of Geo-localization enrichment
the solution allow to enrich this information. • High performance lookup
and enrichment
Benefits • In-memory reference
• Apply new business rules to old challenges data management
• Manage high volume in an effective manner
• Add sources and destinations to the actual deployment Telcel’s self dependency
© 2019 Digital Route AB. All rights reserved.
Geo-localization Functions Use Case
| Telecommunication |BSS/Data Mediation | Analytics – Business intelligent Teams

Challenge
• Cost of Infrastructure and Maintenance are prohibited due to
the massive HW footprint needed.
• Reutilization of Data currently processed by DR DTP.
• Expand DR technology that Telcel teams have experience
configuring
• To have more control to modify and export the processed Geolocalization
Functions Digital
information to more internal systems. Transformation
Solution Platform
High HW
• Mediation Zone will process the Anritsu files and the OSS
Footprint
systems info to apply the rules to produce the data (polygon).
Low HW Footprint
Benefits
• Reutilization of the Anritsu Data currently processed by DR
DTP.
• Performance Increasement
• Telcel’s self dependency to operate and manage DR DTP will
reduce costs of operation and management.
• Reduction of Human Resources, Maintenance Payment, HW
footprint, External Support
© 2019 Digital Route AB. All rights reserved.
URL Enrichment Use Case
| Telecommunication |OSS/Data Mediation | Analytics – Business intelligent Teams
Telcel’s self dependency

Challenge
• Customer needs to take advantage of the use of the
subscriber data at different levels and from independent
sources
• To improve the customer experience, understanding the
subscriber behavior.
• The sources have different protocols communication,
files formats and volumes; some of them are complex
• Large volume of records 300 Billions daily.
Solution
• OSS Mediation will re-utilize the source of Anritsu IP
information and will correlate this information with
Clickstream source, obtaining a complete record with
session information enriched with the URL information
visited by the subscriber during that session.
• The enriched files will be sent to the Orion System.
• High data volumes of the sources (Billions of records/day)
Benefits
• Re-utilization of data that OSS Mediation already is
processing
• High processing capacity with low HW. Clickstream records the sequence of hyperlinks the subscriber visits on a given session
© 2019 Digital Route AB. All rights reserved.
Integration Nekotec-CEM Use Case
| Telecommunication |OSS/Data Mediation | Analytics – Business intelligent Teams
Telcel’s self dependency

Challenge
• Customer needs to take advantage of the use of the
subscriber data at different levels and from independent
sources
• Their objective is to improve the customer experience,
understanding the subscriber behavior.
• The sources have different protocols communication,
files formats and volumes; some of them are complex

Solution
• OSS Mediation will find words or phrases within the
translated audio information in order to identify different
customer mood situations.
• The expressions, words of phrases will be load from an
external file
• The results will be sent to the Customer Experience
Platform.
Benefits
• Capacity to filter information based on external references
• High processing capacity with low HW.
Nekotec system translated the audio calls into text records.
© 2019 Digital Route AB. All rights reserved.
Call Center Chat Analysis Use Case
| Telecommunication |OSS/Data Mediation | Analytics – Business intelligent Teams
Telcel’s self dependency

Challenge
• Customer needs to take advantage of the use of the
subscriber data at different levels and from independent
sources
• Their objective is to improve the customer experience,
understanding the subscriber behavior.
• The sources have different protocols communication,
files formats and volumes; some of them are complex

Solution
• OSS Mediation will find words or phrases within the Chat
information, the words/phrases will be load from an
external file.
• Some data will have to be aggregated in order to, at the
end of the day, be able to generate count of words by:
Call Center Site (CAC) or other aggrupation.
• The results will be sent to the Customer Experience
Platform.
Benefits
• Capacity to filter information based on external references
• High processing capacity with low HW.
© 2019 Digital Route AB. All rights reserved.
Health Check Automation Use Case (Automatization)
| Telecommunication |OSS/IT Mediation | Network Operation Teams

Challenge
• Too many steps and data to validate during the
Maintenance Windows
• Automatization of the the health check process in the
Maintenance Windows comparting the before and
after state of the network element.
• Proactive generation of alarms in case some failure is
detected.

Solution
• Oss Mediation will load the information of from
Remedy of the network elements who will be affected
and previous the windows maintenance will execute a
test. (Before State)
• After the Windows Maintenance is done, Oss Mediation
will execute a new test (After state).
• If any problems is detected, The solution will generate Health Check automation
an alarm • Reduce manual interaction with
Huawei (NE)
Benefits • 4 CRQ heath check automated test
• Time Savings / Reduce the Engineers time doing this activity. successful
• Minimize manual interaction offloading the GSOC workload
• Standardization of the set of commands for the Health Check © 2019 Digital Route AB. All rights reserved.
ESB Use Case PoC (Automatization)
| Telecommunication |BSS/OSS/IT/Data Mediation | Analytics – Business intelligent Teams

Challenge
• Demostrate several ways of collection methods
such as http and web services.
• Evaluate the configuration workflow process to
understand the solution.
• Understand the Interaction between different
systems or network elements.

Solution
• Mediation Zone receive2 via Web Services (SOAP)
the Automata request
• The solution will send the request to the Visualink
system via HTTP commands
• Visuallink based on the NEMOB reference will
publish the all the information related to the
NEMOB.

Benefits
• Online and Offline data processing solution.
• Telecom teams can use this functionality in other - Automata system manages the CRQ execution from Remedy
domains( BSS/Data Mediation) - Visualink system save the topology network informaiton
© 2019 Digital Route AB. All rights reserved.
Outdated Legacy Systems Use Case (Automatization)
| Telecommunication |OSS/IT Mediation | Network Operation Teams

Challenge Catalogo
• Operator has an obsolete IVR that does not allow them
to display a particular menu for a certain region or
client.
• Doesn´t have budget to implement a new IVR.
• Needs a fast solution implementation using the actual
systems. Mediation Zone
Solution
• Mediation Zone based on the calling number, will
search on the CRM / Catalog / etc, the customer
information and identifies the segment that belongs
(Prepaid-Postpaid-Company - VIP) and based on that,
will request to the IVR, to play the corresponding IVR
to the customer segment.

Benefits
• Fast Implementation.
• Solution self-implement by the Operator Telecom
Teams. IVR Answer
• No impact on actual HW

© 2019 Digital Route AB. All rights reserved.

Outdated Legacy Systems Use Case (Automatization)
| Telecommunication |OSS/IT Mediation | Network Operation Teams

Challenge
• The need to offer personalization to the user becomes
increasingly important and for this, the user experience
is much better.
• Operator can not activate services packet activation
(Roaming, data, etc.) via IVR / USSD

Solution
• Mediation Zone receives the requirement from the
network, validates the correct conditions (real
subscriber, segment type, etc.) and then is Mediation Zone
responsible for provisioning the service. (besides of
the activations, Mz generates a transaction log with
the data for Revenue Assurance/Audit purposes.

Benefits
• Fast Implementation.
• Solution self-implement by the Operator Telecom
Teams.
• No impact on actual HW
• No Manual intervation

© 2019 Digital Route AB. All rights reserved.

 Automated IP Network Audit (Automatization)
| Telecommunication |OSS/IT Mediation | Network Operation Teams IP Audit Surveillance
Application

Challenge Overview KPI

• Multi-operator IP network with 15000 elements of Definitions

network equipment needs to be audited. Big

variation of brands and versions, what information
Forward
to be audited and what KPI’s needs to be produced
in due time
Solution KPI Management

• Flexible and feature-rich SNMP collection agent in

Analysis/Aggregation
combination with MediationZone configurable
business logic and KPI Management.
SNMP Collection Network
• Dimensioned for over 1M SNMP calls per 5 minute Inventory

intervals, KPI Management provide dynamic

handling of KPI definitions and data models

Benefits
• A flexible and scalable solution to get performant
Audit based on configuration
• Automatic integration towards inventory systems and ROI
• Operational efficiency
KPI definitions
• Higher quality and faster audit à More accurate mitigations
• KPI’s delivered with minimal delay for actionable à Better IP Network quality
decisions. • Manual faults avoided
© 2019 Digital Route AB. All rights reserved.
Telecom Finance Consolidation Use Case TELECOM- BACK-OFFICE FINANCIAL PROCESSES

| Telecommunication |IT/BSS/Data Mediation | Finance Department

Challenge End-to-end
Flow-through
Management
ADAPT
840 –
Revenue (BID)
CW
Cingular Wireless 842-
Billing Control
Feed

842-Billing
System 223A - (Real-time) -
(EFMS) Request for
Feed Control
Feed
9
Restrict/Restore 841-
223B - (Real-time) - 220 – Inbound

Tier-1 SAP solution cannot scale up due to the current

Messages Mobility
Restrict/Restore Call Data

•
Adjustments
Messages
UB 842-
901 - (Batch & Billing Control
SA/CORE Tables Real Time) Financial
HUB GATEWAY GATEWAY Feed
Derivation Data (Multiple Tables)

performance limitations of its legacy ETL (IBM DataStage) IC WebClient

SAP
SAP CRM CRM
108 – Foreign
6

GATEWAY

GATEWAY
Account Xref PLUSS
CFM Gateway Database
CTMS 802 -
CTMS Data CFM
CFM
(Client) 3

across 50+ data interfaces connecting components within

SA /
CTMS CORE
805 - Account-level
GATEWAY GW GATEWAY HUB GATEWAY billed revenue, service volume
Financial Callable Editor type and quantity, write-off
CFM Centralized info, liability info
(FCE) /

CFM
Code Copy Employee
803,805,817,818,840
CTMS Financial Callable Editor 851- 856- 141-Foreign
Table ETS
1105 - Approved 818 - ICA-E - Daily

• Users
BLS-CRIS BLS-CRIS Account Xref 543 - Real time

• Misc. Data
(FCE) Stored Procedure (CENET) Adjustment previous day
Adjustments, Adjustments request to Call
806 - (Real Time) - Writeoff, Data Detail Databases exempt billings
2 Gateway calls FCE to 801/
Recoveries
7
1123 - (Batch) -
Human 1003
855- 215B - (Real time) -
validate financial 1106/ Resources Dispute
BLS-CABS Trigger to CFM UI - (organizational) 209 - Paper
data elements Case

Financial month-end closing procedures and processes

CIA 999: FCE Error 518 Adjustments, Formatted URL data Dispute Call Detail Correspondence Tax 803 - ICA-R summary SUITE

•
517 - Shortfall Writeoff, Information
Handling for Tracking of revenue and tax info

• Billing Data (Summarized)

Databases Feed
CBS-DCS 1106 - Adjustment 806 - (Real Time) - 801/1106
fees
(i.e. contract
Recoveries
User System (CIA)
Extract

• Contract Accounts
Account

• Business Partner
Gateway calls FCE
ESB Detail for (J2EE) compliance
SAP Data Mart
(DTS) 817 - ICA-A - Weekly

• Adjustments
Pre-Migration charges / Avaya Predictive Dialer (UADM) summarized detail by account
SAP
being impacted
(i.e. Pre-CFM) Invoices
Single Biller
FCE term plan System (PDS) - Outbound Central
ECBR FCE Correct- penalties) • Users GW 1003 - Dispute TASS
Enterprise Customer Billing
Relationship
Feed Errors ions
Financial Data
Base(FDB)
Dialer (MOSAIX) Business User Admin. 1126-
User Account Case Information
518 - Rebates Enrichment Role data

and 511 -
Warehouse (CUA)
Bill Print
BILLERS 10 Validation Biller 201 - (Nightly
215 - (Multiple
Batches per Day) -
(BW) Center Customer Gateway
Extract

150 finance employees spend unnecessary time waiting,

Batch) - Corres-
Update status / (BPC) Reconciliation

•
File Delinquent
843 – Mobility Pooling balances of GW 1125-SoD-SOX pondence
UB and Rollover Minutes accounts User/Roles
Universal Biller delinquent accounts. 1003 - Create/Reverse Oracle General
10 to be dialed.
822 - FCIW Statistical Credit and Ledger
4 5 8

• Misc. Data
214 - (Nightly Batch) -
801 - Charges Reconciliation Set/Remove Interest

• Users
Call result updates 209 - Paper

reconciling and triple checking data from legacy ETL

billed for time period RASUR Calculation Blocks
CBS-DCS to customer Correspondence
Feed
1
Contract Billing System – Data
Communications Service contact records. Data Transport
821 - Financial
511 - Extract File General Module (DTM)
(Detailed data to Ledger
populate the bill) 511 – GL Journal Data
Extract File GATEWAY GATEWAY 821
Extract

• Needs a solution with SAP Integration experience. 507 - Commit File

(Accounts successfully billed) FCE
806 - (Real Time) -
Gateway calls
FCE to validate 2
FCIW (Managerial
Reporting)

SAP R/3
991: Corrections
financial
FCE Error Handling FCE
505 - Trigger File data elements 822 - FCIW
Errors 115 – Contract Account
4

GATEWAY
(Account list for billing)
for 821 Reconciliation Renames Or Merges
107 1

Benefits

GATEWAY
SAP R/3 109B
1111-S
107 - Account Profiles
(New / Updates) CBS-DCS
Outside Collection Agencies
• Southwest Credit Systems (Primary)
• NCO (Primary)
• American Recovery Service (Primary)
211 - (Batch) -
Account closures

210 - (Batch) -
(RM-CA & FI-GL) (RM-CA & FI-GL)
ACCT_
XREF
1111-S
BP Synch &
Enterprise Data
910 – Miscellaneous
Reference Data 5
Delinquent 109A - 109B-
Contract New
• Fidelity National Credit (Secondary) account CADM
Account ID Contract Customer Account
• AFNI (Secondary) information Account Data Management
109A - Creation

Scales up revenue recognition processes by processing

Contract

HUB
108 – Foreign

•
109C/109D -Account ID
HUB GATEWAY HUB GATEWAY Emergency Account Xref
109A - Trigger/Response 140-
109B -
BP ID Non-Foreign
109B - MA Database Sub-Account
Business Update of Record Count

bulk transaction files much faster (7x faster) than legacy

Partner
725 – (DBOR)
1150 - (Real
701 - (Batch Payment
time)
(Semi-Monthly)) - Lots 6 8
3 9 Customer
Account Account #'s requiring 715 - (FS-710)-
credit card expiration

ETL
Information (Batch Daily (M-F)) -
240 - (Daily Batch) - Aggregate pre-petition 550- IBS NBF date updates 7 724 – Error Check data for refund checks

Bankruptcy End State System (BESS)

amount for newly bankrupt account Statements
Back File to be printed in RAPS
(Payment, Fee,
239/(243) - (Daily Batch) - Accounts newly 1200 - Interactive 1145 – Sales 703 - (Batch (M-F)) - 720 - (Weekly) -
Adjustment) 723 –
in bankruptcy including contact notes for certain Voice Reponse Assignment Synch up payment Customer account numbers
events in BESS Data method types Refresh
(National Account Routing Common
File
1140 - File) Customer

Enables faster migrations by speeding up high-volume

203 - A/R Identifier
Credit 727 –

•
245 - (Daily Batch) - Final disposition of bankruptcy writeoff 706 - (Batch (M-F) -
Management
Risk 208 - Changes 141- Foreign Refresh (CCI)
Report Data Synch up payment File Refund Accounts
Classification to Contact 805 - Account-level Account Xref
method types Remittance Resolution
Name and billed revenue, Payable
1130 - Disconnect Phone # System (RRS)
Interactive Voice service volume Processing

testing during weekend-only account migration from

Dunning type and quantity, 842-Billing
Reponse(IVR) 705 - (Batch (M-F) - System (RAPS)
Treatment write-off Control Consolidated
Information Feed
eBill Recurring credit / Customer Account
info, liability info Statement
(EBPP / debit scenarios Payment
204 - Acct OBT) Service-Web
Management
1135 - Security Level Aged (CSS Web)
(CAPM)

legacy CFM
Deposit Trial Balance Legend
Information AR Info Disputes
1119 - (Batch) - Batch Interface
Credit Card Collections Payments
Fees Payment Lots Real Time
(Asynchronous) Interface Credit Publish
Real Time

Eliminates long-term risk by ensuring a clear path to

Gateway (Ascential

•
(Synchronous Request Reply)
Data Warehouse (ABS-DW) Interface* DataStage)
Automatic Bill Payment System Banks *Solid arrow will indicate the major direction of data movement. In
(ABPS) (Lockboxes) most cases, this will be where the reply is posted. White arrow will Integration Hub (BEA
Updated October 2008 typically indicate a request for information or a limited reply such
WebLogic)
as a status code.

growth
CFM Release 3.4 (2008.10)

17
Payment Gateway/ Credit Card Reconciliation Use Case
| Telecommunication |IT/BSS/Data Mediation | Finance Department
Challenge
• Need to reduce manual errors and time spent in the Reconciliation
process
• Prevent the Revenue Leakage.
• Legacy systems create data management challenges
Mediation
• Need to increase automation while maintaining flexibility for Zone

exception handling in Payments reconciliations

• High volume of transactions.
• Needs a solution with SAP Integration experience.

Solution
• Consolidation layer automating data interactions and collection
from the finance systems and credit card institutions.
• Automated workflows to reconciliate Credit Card information with
Mediation Zone
alerts based on pre-defined rules to prevent the revenue
leakage.
• Flexibility for on-demand data reprocessing
Benefits
• Automated estimates for missing calculations, preventing
revenue leakage and manual mistakes.
• Enable correct billing and customer visibility
• Unified single point of Integration.
18
Balance Recharge Ecosystem Automatization & Assurance Use Case
| Telecommunication |BSS/IT/Data Mediation | Network Operation Teams
Challenge
• Operator needs to improve the automation of recharges through all payment channels and control the process through the generation of
transaction logs to avoid frauds and for revenue assurance analysis.
• It is not possible to generate transaction records, the only records available are from the Prepay platforms but they doesn´t help for the Revenue
Assurance process control for validation of the data/logs of the Financial institutions (once daily).
• The provisioning process is slow, affecting the experience of the user (about 2 minutes)
Solution
• Mediation Zone acts as an orchestrator and guarantees the accreditation of the balance and the generation of transaction records. These records
are compared with the records of the prepaid platform so if it is not generating a record, generates an alert that something is wrong.
• With the internal records generated, MZ are compared with the values requested by the banking entities applying the rules / commissions for each
one of them, so that different types of incentives / commissions are applied based on the volume of recharges or recharge amounts (10 1% euros,
25 euros 1.2%, 50 euros 1.5%, etc.)
Payments Financial
Banks
Point of Gateway Broker
Service

Credit
Debit
Card
INTERNET Mediation Zone
Bussines Rules
Web
Mobile
Banking

ATM 19
Online Charging for Data Services Use Case
| Telecommunication |BSS/Data Mediation | IT/Finance Department

Challenge
• India’s largest 4G operator and service provider, largest 4G
Network in the world
• New network for innovative data services, Jio needed a
flexible standard solution to grow and cope with quickly
changing services.

Solution
High Level Diagram
Mediation Zone – High Level Diagram

• Supporting today’s 130mio subscribers for data services, IMS

7 new customers per second

Diameter Rx
S-GW / Notifications

P-GW/SaMOG
Diameter Gx PCRF Sh SPR SMS-GW (Threshold, Recharge, Plan Expiry
& Other Notifications)

• Multiple Network Platforms supported with one Hybris Diameter Gy

Diameter Ro
WebServices
(SOAP/XML)
SMPP
(Protocol)
Call End Notifications TC P/Java
Diameter Sy

Billing system (4G/LTE using Diameter protocol, Fixed & HTTP

JMS

Line Broadband using Radius protocol, WIFI) Charging

(Balance
Notifications, ESB
Notificatio
n Engine

Hybris Billing
Diameter Gy/TCP

Mediation
Plan Expiry
DRA Charging
Diameter Ro/TCP
Notifications)

• Pre- & Postpaid models supported with one Hybris Billing Charging
Mediation Zone
Mediation
Diameter Sy/TCP Multimedia

Zone WebServices AS
ESB

system
(SOAP/XML)
Accounting Requests
(Radius/UDP)
QPS SOAP/XML JMX/TCP-IP
Refill
Platform

• Innovative service offerings E.g. family and friends shared Radius Act/COA Radius Act/COA
SPR CC
MZ-CC API
SQL
MZ-CC API
SOAP/XML
CA-Wily

account
JMX/TCP-IP

BNG ISG CC-DB Notification

Queues
CC Dispatcher CRM

Modular, open, robust, pre-integrated to SAP/non-SAP

Catalog
CC Updator
•
HTTP
+ Guider
Allowance Read
Core Tool (HTTP)

systems CC Rater CC Bulk

uploader
JCo CI

SFTP SFTP

Passive Mediation
FTP

20
Pre-Architecture

FWS Solutions Retail Mobile

Realtime bestehend
SAP SAP SAP
One BSS SAP
Online Neu (Ro)
- Rating Offline Neu (Rf)
- Billing
- Collection Pluto PPB
- Finance Billing X
Billing
FMS CBS TAS ES Bill SWIBI
X
X X X X X Pluto Telcordia
Rating Rating

Data Splitter XX X X X
Danet Active Mediation
Mediator VoIP Mediator UDC System (AMS) EMM SBS CGF SPP

X X X X X X X X X X

AAA VoIP KZ GWTZ Nortel MSC MMSC SMSC iServer GGSN Radius

APS
1-n

WLAN
Rf Ro
CSCF I-CSCF

ICBC
IMS from other PTS
IMS
IP Interconnection 21
 European Telco – Mediation Consolidation

FWS Solutions Retail Mobile

Realtime bestehend
SAP SAP SAP
One BSS SAP
Online Neu (Ro)
- Rating Offline Neu (Rf)
- Billing
- Collection Pluto PPB
- Finance Billing X
Billing
FMS CBS TAS ES Bill SWIBI
X
Pluto Telcordia
Rating Rating

Active Mediation Right Data

System (AMS)
Right Time

AAA VoIP KZ GWTZ MSC MMSC SMSC iServer GGSN Radius

APS
1-n

22 Million EUR Rf Ro
WLAN

Cost Reduction !
CSCF I-CSCF

ICBC
IMS from other PTS
IMS
IP Interconnection
© 2019 Digital Route AB. All rights reserved.
TELCO MONETIZATION & IT SIMPLIFICATION
• Customer Challenge

• Telus was dealing with an unflexible BSS infrastructure, involving multiple

mediation and billing systems leading to loss of data and revenue leakage.

• Technology Requirements
• SAP Convergent Mediation used to route charging signaling, online and
offline
• 7 million subscribers processed through the SAP Convergent Mediation / Mediation Zone
MediationZone platform, 21 million requests per day, average latency
16 ms
• Setup enabling hosting MVNO models

• Solution:
• Telus chose the SAP Convergent Mediation system as the new foundation
for horizontal mediation while implementing SAP Convergent Charging for
migrating the BSS systems and extend online charging to LTE data.
• “SAP Convergent Mediation is a key element of our PCC domain. It is • Company: • Telus
making a theoretical vision our practical reality.”
• Region: • America (Canada)
• Status: • Sales Reference

© 2019 Digital Route AB. All rights reserved.

 Real-Time Congestion Mitigation
| Telecommunication |OSS/IT Mediation | Network Operation Teams

PCRF
Challenge Overview
• Cells (and links) get congested and users get Throttle commands
for affected area and
too low bandwidths, at the same time heavy involved IMSI’s
users (MBB) are using a large portion of the
cell resources

Solution
Heavy user Collect congestion
• Near real-time congestion interaction between -Attach/detach state triggers for radio and
network nodes and PCRF needed - CellID/NodeB links

• RCAF (RAN Congestion Awareness Function)

will trigger events to throttle heavy users OCS 4G-RAN S/PGW
towards PCRF
Benefits
• Get pro-active control of fair usage within cell
and use resources efficiently
Measure Analyse Mititgate
• MZ provides flexible formats towards network
and PCRF
• Configurable business logic ROI
- what triggers an event • Customer Satisfaction
- timers, formats, etc.
• Customer Retention
• Effective Resource Management
© 2019 Digital Route AB. All rights reserved.
 Horizontal Data Integration
| Orange Belgium |OSS/IT Mediation | Network Operation Teams

Challenge Overview
• Blend and enrich data sourced from both
network and customer facing sources (OSS and Customer Experience Network Performance
Management Portal Reporting
BSS) to improve experience
• Eliminate vendor reliance and increase self-
sufficiency.

Solution
• DigitalRoute technology was able to integrate
network probe data with CEM and
performance reporting information from both Infovista Probes IT Metrica Huawei EMS
batch and real-time feeds. The solution
calculates and exposes customer centric KPIs
to CEM/BI.

Benefits 17 different formats including detailed

• A new, horizontal approach to data integration session/signaling information from probes (40k+
• Owning integrations, business logic, increased self events/second in real-time streams) is collected.
sufficiency and independency

© 2019 Digital Route AB. All rights reserved.

 Unified Performance Management
Teir 1 Group | OSS Mediation | Network Operation Teams

Challenge
• Managing an extensive transformation towards 5G
networking, virtualisation, and IoT services and the
resulting explosion of data.
• Overcoming a siloed legacy data infrastructure to Overview
easily collect data from new sources within the evolved
Performance
network. Management
SQM

Solution
KPI Management
• Unlimited scalability to manage fast-growing data
volumes drawn from thousands of network elements. OSS Mediation
• “Horizontal” functionality to enable legacy operational
siloes to be broken and real-time and/or batch
processing within the same product.
EMS EMS EMS Probes FM
Benefits
• A single point for Master Data Management across all NEP 1 NEP 2 NEP 3
assets, regardless of format, protocol, or source
creating a horizontal data layer acting as the
foundation for digital transformation.
• Access to enriched data in real-time to drive service
innovation and respond to market demands and
a bridge between legacy and Cloud environments.
© 2019 Digital Route AB. All rights reserved.
Consolidate FM collection
Tier-1 | OSS Mediation | Network Operation Teams FM
HP TeMIP

Challenge Overview
• Multi-operator IP network with multiple platforms
to be monitored. Big variation of brands and
versions sending alarms to a centralized FM. As
Forward
new services come in, it is becoming a challenge to
deploy new Access Modules for the FM.
Analysis/Aggregation/Normalization
Solution
• Flexible and feature-rich SNMP collection agent in SNMP Collection Network
combination with MediationZone configurable Inventory

business logic.
• Unification of the multiple Access Modules that
today feed the FM into a single flow of normalized
information

Benefits
• A flexible and scalable solution to feed the FM system
based on configuration
• Automatic integration towards inventory systems to
get additional information as IP address, MIB and
model
ROI
• Operational efficiency
• Higher quality and faster integrationà Reduce Time-to-
Market
• Normalization of traps going to the FM
© 2019 Digital Route AB. All rights reserved.
Real-Time Event Based Monitoring
Teir 1 Group | OSS Mediation | Network Operation Teams

Requirements
• All sessions needs to be correlated end-to-end
High Level Solution
• IMSI mapping (no common correlation key)
• Low delay from session termination to forward Service Assurance
Monitoring Tool
• Able to handle millions of TPS and further scalable

Solution
• Collection of Event Based Monitoring events from eNodeB (CTR), Load File (1 min ROP)
MME and SGW
• In-memory two-step correlation, enrichment and consolidation of IMSI End-to-end correlation
end-to-end record
• Over 5 million TPS system wide Session ID Correlation / IMSI Enrichment
Benefits
• Proven and scalable with tier-1 network Collection and Decoding
• Richer information
• eNodeB: RF information included è better trouble shooting capabilities. Session ID IMSI + Session ID IMSI
• MME/SGW/PGW: all interfaces related to each node included in session RF Details Session Information UP Information
summary, eg. S1-MME, S11, S6a, Gy, Gx etc. eNodeB MME S-/PGW
• Fast delivery – fast mitigation!
• In-memory processing – Max 1 minute processing/delivery time
• Provides support for fast mitigations, enables e.g. automation
• Short TTM – easy and flexible to update interfaces as NE’s are updated

© 2019 Digital Route AB. All rights reserved.

5G
From 2G/3G/4G to 5G Converged Charging

Billing

Billing Mediation
CGF

CHF provides the following services:

GTP’ ABMF/RF • Charging with quota management
• Charging with quota management and
CDR generation
• Charging without quota management

Offline Charging Online Charging Converged Charging

CDF OCF CHF

OpenAPI
Diameter
HTTP/2 CDF: Charging Data Function
OCF: Online Charging Function
CHF: Charging Function
ABMF: Account Balance Management Function
RF: Rating Function
CGF: Charging Gateway Function
2G/3G/4G 5G
© 2019 Digital Route AB. All rights reserved.
Network Slicing

UDP core part of 5G Revenue

Orchestration

• Automated setup of charging

configurations as part of slice
setup

• Manage usage of slice resources

per slice

• Co-relate usage of devices

across slices in shared / split
billing scenario

• Automatic reconfiguration
based on slice lifecycle.

© 2019 Digital Route AB. All rights reserved.

Multi-Access Edge Computing (MEC)
MEC Components
• Usage Processing
• Rule Engine
• Aggregation Rules
• Remote Monitoring & Management
• Machine Learning & Usage Analytics

© 2019 Digital Route AB. All rights reserved.

© 2019 Digital Route AB. All rights reserved.