Learning

Catalogue
LEADERSHIP ESSENTIALS

| International Learning & Development

 Welcome to the virtual
learning catalogue!
Discover current learning offering using this
catalogue. Select a topic from the list to learn
more about the offered sessions, to register or
find out about various learning resources related
with the field of your interest.

Learning is offered in two formats:

Virtual Instructor Led Classes: you can register to attend a

virtual session led by a trainer of expert in the topic. Sessions are usually
organized for small group of attendees, to enhance learner experience
by active participation.
Select topic with this icon to learn more about the learning objectives and
to register for the coming event.

Recorded Virtual Sessions: we invite you to watch the replay

of the virtual sessions delivered by HR leaders and experts. Sessions
were part of the Manager Learning Series and were covering the
fundamental topics for line managers.
Select a topic with this icon to watch the recording and learn more about
the subject.

Check the list of topics on the next page

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 Available format
List of topics: (online class or
recording)

▪ Competency-based Interviewing

▪ Conducting coaching
conversations

▪ Delegation and Accountability

▪ Exploring Continuous
Performance Engagement

▪ Giving and Receiving Feedback

▪ Handling difficult conversations

▪ HR Fundamentals – tools and

systems to support you in
leading your team.

▪ Inclusive Teaming, Leadership

and Development

▪ Leading effective team

meetings

▪ Leadership agility in the fast-

changing world

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COMPETENCY-BASED INTERVIEWING
| Leadership Essentials

Target audience:
Managers,
Team Leaders

Number of seats
per session: 20

Session duration:
1.5h

Description:
Introduction to the CBI topic.
At the end of the session
participants should be able to prepare set of core competencies to check
during an interview, ask competency based, behavioral questions and
make a hiring decision based on answers given by candidate. Session
introduces the core competencies and practical ways of applying CBI
during recruitment process. Participants will have opportunity to work on
the case studies and discuss best practices for choosing the best talent.

After completing this session, you will be able to:

• Build a set of core competencies to be checked during recruitment
process;
• Understand what CBI is and what advantages it gives when used in
the recruitment;
• Use behavioral questions during interviews.

Register to online class: click here

or
Watch the recording: click here

Additional Resources related with the topic:

Visit the Talent Science SharePoint site and take the assessment.

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CONDUCTING COACHING CONVERSATIONS
| Leadership Essentials

Target audience:
Managers,
Team Leaders

Number of seats
per session: 15

Session duration:
1.5h

Description:
This session introduces the fundamentals of performance coaching.
Participants will discuss methods for using the six keys of active listening
and how to use the GROW model to plan and deliver an effective coaching
conversation.

After completing this session, you will be able to:

• Discuss the fundamentals of performance coaching.
• Identify methods for using the six keys of active listening in
coaching sessions.
• Describe how to use the GROW model to plan and deliver coaching
conversation.
• Discuss where to go with limiting assumptions.

Register to online class: click here

or
Watch the recording: click here

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 DELEGATION AND ACCOUNTABILITY
| Leadership Essentials
Target audience:
Managers,
Team Leaders

Number of seats:
n/a

Session duration:
1.5h

Description:
Effective delegation is one of the
most important leadership skills
demonstrated by successful managers. In this session participants will
identify the different approaches on how to best integrate delegation into
their day-to-day leadership behaviors. Participants will also be able to
recognize the value of promoting trust and accountability when delegating
outcomes.

After completing this session, you will be able to:

• Explain why delegation is an important management technique
• Achieve a balance in the extent to which you delegate
• Use the process of delegation to delegate effectively

Watch the recording: click here

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EXPLORING CONTINUOUS PERFORMANCE
ENGAGEMENT
| Leadership Essentials

Target audience:
Managers,
Team Leaders

Number of seats:
n/a

Session duration:
1.5h

Description:
The goal of Continuous
Performance Engagement (CPE) is to create a culture of giving and
receiving continuous feedback. During this interactive workshop, you
will learn how to enhance manager coaching and effective listening skills
while effectively measuring employee engagement and motivation. You
will also learn how to access and use CPE.

After completing this session, you will be able to:

• Describe fundamentals behind Continuous Performance Engagement
(CPE)
• Understand the process and use CPE with your employees
• Prepare for the CPE conversation and utilize various communication
models
• Conduct Check-Ins with focus on RREs (Roles, Responsibilities and
Expectations)

Watch the recording: click here

Additional Resources related with the topic:

Talent Management page

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GIVING AND RECEIVING FEEDBACK
| Leadership Essentials

Target audience:
Managers,
Team Leaders

Number of seats:
n/a

Session duration:
1.5h

Description:
Being a good leader requires that you’re able to give and receive
feedback. During this interactive session, you will learn how to use a
feedback model and how it can help improve employee performance. We
will discuss fundamental feedback styles and best practices to apply during
1:1 and check-in meetings.

After completing this session, you will be able to:

• Discuss the fundamentals of feedback styles
• Apply the SBIC model to plan and deliver feedback
• Identify methods for responding to reactions
• Apply best practices for conducting a feedback meeting
• Undertake preparation for receiving feedback.

Watch the recording: click here

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HANDLING DIFFICULT CONVERSATIONS
| Leadership Essentials

Target audience:
Managers,
Team Leaders

Number of seats
per session: 15

Session duration:
1h

Description:
Proper handling of difficult
conversations enables leaders and managers to reach their business
goals and at the same time put effort to maintain the desired motivation
level within their teams. At the end of the session participants should be
able to understand the importance of needs and interests of both the
manager his team members during difficult conversations of various
kinds. Participants will have opportunity to practice newly acquired skills
during the session.

After completing this session, you will be able to:

• Understand the difference between making a decision and
communicating it;
• Communicate a decision (own or received) in a way limiting personal
costs of all involved sides
• Adjust the message depending on kinds of conversations

Register to the online class: click here

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HR FUNDAMENTALS: TOOLS AND SYSTEMS
TO SUPPORT YOU IN LEADING YOUR TEAM
| Leadership Essentials

Target audience:
Managers,
Team Leaders

Number of seats
per session: 30

Session duration:
1h

Description:
Human Resources team
supports managers in a range of areas. This session is introduction for
managers about the support given by HR team. We will share with you
what are the basic and most important Infor tools and systems for
managers, how and when to use them. We will give you hints on data
protection. There will be also opportunity to ask any HR related questions
during the Q&A panel at the end of the session.

After completing this session, you will be able to:

• Get to know the HR team and how HR can support you.

• Learn what are the basic and most important Infor tools and systems
for managers.

Register to online class: click here

Additional Resources related with the topic:

• Visit Manager Toolkit portal

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 INCLUSIVE TEAMING, LEADERSHIP
AND DEVELOPMENT
| Leadership Essentials

Target audience:
Managers,
Team Leaders

Number of seats:
n/a

Session duration:
1h

Description:
During this interactive workshop
participants will learn how inclusion and diversity improves a team’s
performance. The session will also cover the types of bias that can get
in the way of inclusive teaming and strategies for disrupting these biases.

After completing this session, you will be able to:

• How inclusion and diversity improve a team’s performance

• Types of bias that can get in the way of inclusive teaming
• Strategies for disrupting these biases

Watch the recording: click here

Additional Resources related with the topic:

• I&D Curriculum on LMS consisting of courses:
Minus the Bias, The in-crowd, Micro messages, One of us

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LEADING EFFECTIVE TEAM MEETINGS
| Leadership Essentials

Target audience:
Managers,
Team Leaders

Number of seats
per session: 15

Session duration:
1h

Description:
Meetings are an essential part of
every team’s life. Conducting
them efficiently enables leaders and managers to maximize reach
their team effectiveness and to keep their team members involved. At the
end of the session participants should be able to understand the key
functions that are delivered by managerial team meetings and effectively
work on increasing their efficiency.

After completing this session, you will be able to:

• Communicate with your team more effectively during meetings

• Define and manage the contribution of your team in making
decisions
• Use additional elements impacting your team’s motivation level

Register to online class: click here

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LEADERSHIP AGILITY IN THE FAST-
CHANGING WORLD
| Leadership Essentials

Target audience:
Managers,
Team Leaders

Number of seats:
n/a

Session duration:
1.5 h

Description:
During the session it will be discussed how to lead a team effectively in
volatile, uncertain, complex and ambiguous (VUCA) environment.
Participants will be invited to a discussion about the agile mindset in
organizations, why this kind of mindset is so critical today, and what skills
support agile leaders. The session will also cover how to build a high
performing team using the agile team management approach.

After completing this session, you will be able to:

• Identify what leadership skills and competencies will help you thrive
in the VUCA world
• Understand what does agile stand for and what is agile mindset in
organizations
• Understand what agile team management approach means and
what are the basic tools supporting this approach.

Watch the recording: coming soon

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