Professional Documents
Culture Documents
M ODEL C65
T ROUBLESHOOTING G UIDE
September 2010
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
SAFETY INSTRUCTIONS
Symbols
The following symbols are used throughout the It is your responsibility to become familiar with
Capstone MicroTurbine™ manuals to alert you to these hazards and with how to safely operate
potential hazards to people or equipment and tips this equipment.
for proper operation of the equipment:
Read and understand the Installation and Start-up
documentation thoroughly before operating this
ELECTRICAL WARNING: Identifies an equipment!
electrical hazard which can result in
personal injury or death. General Precautions
• Keep ABC rated fire extinguishers handy.
• Make sure all gas connections are tight, leak
WARNING: Identifies a hazard which free, and protected from physical stress.
can result in personal injury or death. • Make sure all electrical connections are tight,
clean, dry, and protected from weather and
physical stresses.
• Allow only qualified personnel access to the
inside of the enclosure.
CAUTION: Alerts you to a hazard • Obey all warning labels.
which can result in equipment damage.
• Keep the equipment clean. Do not allow any
flammable materials to remain inside the enclo-
sure.
• Do not operate or work on the equipment when
TIP/NOTE: Alerts you to information mentally or physically impaired, or after con-
which can optimize your operation of suming either alcohol or drugs.
the equipment.
• Make sure all fasteners are installed and prop-
erly tightened.
• Follow all applicable local, state and federal
Introduction
codes and regulations.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Natural Gas
Keep flames, cigarettes, sparks, pilot lights, WARNING: Ensure that all of your
electrical arc-producing equipment, switches or company’s hot surfaces and exhaust
tools, and all other sources of ignition well away system safety procedures are followed
from areas where natural gas fumes are present when performing any troubleshooting
and from areas sharing ventilation. on the system.
Natural gas lines must be secured, free of leaks,
and separated or shielded from electrical wiring.
Use black iron or other approved pipe and AGA
Ser vicing
approved procedures to install the natural gas The MicroTurbine enclosure should be opened
supply lines for the Capstone MicroTurbine™. only by Capstone Authorized Service Providers.
Check local codes. A qualified fitter may be The system can include multiple sources of power.
required in some jurisdictions. Before connecting, disconnecting, or servicing the
If you smell natural gas, immediately cease MicroTurbine:
operation of the equipment, close the fuel isolation 1. Command the MicroTurbine system OFF.
valve, and locate and repair the source of the leak 2. Open and lock the dedicated disconnect switch
or call a qualified professional. to isolate the MicroTurbine from utility grid or
loads.
WARNING: Ensure that all of your 3. If the MicroTurbine is equipped with batteries,
company’s fuel handling safety open the battery isolation switch and unplug
procedures are followed when the battery cable.
performing troubleshooting on the 4. Wait five (5) minutes.
system components. The fuel is highly
flammable and no open flame or 5. Verify with voltmeter that no voltage is present
smoking should be allowed near the on any electrical terminals.
system components.
NOTE: Refer to MicroTurbine User’s
Exhaust Manual (400001) for additional safety
information.
Learn the symptoms of carbon monoxide
poisoning. Make sure there is an ample fresh air
supply when installing the equipment indoors (refer
to the Installation documentation for details).
The exhaust stream and the exhaust piping are hot
enough to cause personal injury and fires. Keep
people, equipment, structures, trees, etc. well
away from the exhaust.
When installed indoors, the exhaust must be
vented to the outside per the National Fire
Protection Association (NFPA) requirements.
Exhaust connection data, temperatures, piping
requirements, etc., are found in the Installation
documentation.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
TROUBLESHOOTING PROCEDURES
Over view
The Troubleshooting Guide is intended to provide WARNING: Troubleshooting Capstone
Capstone Authorized Service Providers (ASP’s) MicroTurbines may only be performed
with the knowledge to troubleshoot the by Capstone Authorized Service
MicroTurbine using the system fault codes. Providers (ASP’s). To prevent the risk
of personal injury or death, or damage
This manual consists of the following sections:
to equipment, observe all safety
• Troubleshooting Procedures precautions as described in the Safety
Instructions section of this manual and
• Series 1000 through 12000 and Series
the Safety Information section of the
16000 and 17000 Fault Codes MicroTurbine User’s Manual (400001).
The Troubleshooting Procedures section address- Consult Capstone Technical Support if
es the following topics: you are in doubt when performing any
part of the troubleshooting procedures.
• Troubleshooting a MicroTurbine that Does
Not Wake Up
• Troubleshooting a MicroTurbine with Low Related Infor mation
Power Output
• Fault Codes and System Severity Levels Information pertaining to the repair and
replacement of parts is found in the MicroTurbine
• Troubleshooting With Fault Codes
service documentation.
• List of System Fault Codes
Information pertaining to proper installation, initial
• Software Menus
commissioning, and establishing set up
• System Block Diagrams parameters for the MicroTurbine is found in the
The fault codes section of the manual addresses Capstone Technical Reference documentation.
details of fault code troubleshooting techniques for Information pertaining to the system operation by
Series 1000 through 12000 and Series 17000 fault owners/users is found in the MicroTurbine User’s
codes. Manual (400001).
Troubleshooting a Capstone MicroTurbine occurs To obtain Service Bulletins refer to the Capstone
in distinct stages as follows: website at: www.microturbine.com
1. Define the problem by identifying the symp- To request additional help please contact:
toms.
2. Search for the probable causes. Capstone Technical Support
3. Analyze the probable causes. Telephone: (818) 407-3600
4. Implement repair solutions which may include
Facsimile: (818) 734-1080
adjustments, repairs, or replacements.
Toll Free Telephone: (877) 282-8966
Tip: Always try to troubleshoot and E-mail: service@capstoneturbine.com
correct the external components first.
Then try to troubleshoot the more
complex internal assemblies.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Tr o u b l e s h o o t i n g a M i c r o Tu r b i n e
that Does Not Wake Up
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
B. Check Precharge Circuit Inside UCB C. Check Power Board
(If Installed) Check the Power Board on each of the ECM, LCM
and BCM assemblies as follows:
This step applies to the later Model C60
MicroTurbine systems with a Precharge Circuit 1. With the 480 VAC power applied, measure the
(shown below) installed inside the High Voltage DC DC voltage across each of the four Capacitors
section of the UCB. (between the Cap+ and Cap-) on the Power
Board. It should measure approximately 1/2 of
the bus voltage. At 480 VAC grid voltage, the
PCBA bus voltage should be 670 VDC (on systems
without Precharge Circuit inside UCB), or 650
VDC (on newer systems with Precharge Circuit
inside UCB).
Fuse (2) The voltage across each capacitor should
measure 318 to 352 VDC (on systems without
Precharge Circuit inside UCB) or 309 to 341
VDC (on newer systems with Precharge Circuit
UCB to inside UCB). If any of the capacitor voltages is
DC Bus out of range, replace the Power Board.
Connection
2. On ECM Power Board, check fuses F1 and F2
(as shown on ECM figure in Step F). Replace
Circuit fuses if blown.
Breaker
REMOVE ALL INPUT POWER TO SYSTEM FOR
THE REMAINING STEPS.
Precharge Circuit
(UCB not shown) WARNING: Remove ALL input power
to the system before performing the
following steps. Failure to turn OFF
1. Check the circuit breaker to see if it has tripped power may cause personal injury or
(OFF). If so, turn OFF power to MicroTurbine, death, or damage to equipment.
and reset the circuit breaker. Turn ON power to
MicroTurbine. Recheck for AC voltages, as in
Step A. D. Check for Shorts in the System
2. If the circuit breaker trips again, then go to 1. Set the Digital Multimeter to measure ohms.
Step D. 2. Check each phase to ground for shorts (L1 to
3. If the circuit breaker has not tripped, check for ground, L2 to ground, and L3 to ground). Each
blown fuses by checking the DC voltage should read in Mega ohms.
between fuses F1 and F2 at both the upper 3. Measure phase to phase for shorts (L1 to L2,
and lower ends. Replace fuses if blown. L1 to L3, L2 to L3). Each should read in Mega
4. If fuses F1 and F2 are not blown, and no DC ohms.
voltage is present, check the AC voltage at
terminals E1 and E2. If AC voltage is present,
the PCBA has failed. Replace the PCBA.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
E. Check Load Control Module (LCM)
Refer to the following figure as required.
C B A Neutral
________ ________ ________ ___________________________
DC- DC+ DC- DC+ DC- DC+ DC- DC+ DC- DC+
Precharge
C4 C3 C2 C1 DC Bus Output Board
DC- DC+ Contactor (See Note Below)
F1 F2
Note: The Precharge Board exists on the early systems only. Does not exist on later systems with
Precharge Circuit installed inside the High Voltage DC section of the UCB.
1. Remove all input power to system. With power wires connected on both sides
2. Turn Off the battery circuit breaker. Remove of the contactor, if any of the resistance
the battery connector. measurements reads more than 15 ohms,
the Precharge resistor(s) are blown open,
3. Set the Digital Multimeter to measure ohms.
and the Precharge board must be
4. Three-Phase Output Contactor replaced.
a. On systems without Precharge Circuit
b. On systems with Precharge Circuit inside
inside UCB (earlier systems): Measure
UCB (newer systems): Measure resistance
resistances from L1 to T1, L2 to T2, and L3
from L1 to T1, L2 to T2, and L3 to T3. Each
to T3 on the contactor. Each should read
should read in Mega ohms (infinity). If it is
about 15 ohms. If there is a short,
shorted, replace the contactor.
disconnect the power wires from the
contactor on both sides (T and L sides), c. If you find any shorts, disconnect one of
and repeat resistances measurements. If the sides (T or L) and repeat the above test
there is a short (contactor is welded), to find where the short comes from.
replace the contactor.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
5. DC Bus Measurements ii. For B-phase - Measure from the B-
phase section of the IGBT to the
a. Set the Digital Multimeter to measure disconnected end of the flexibar cable:
diodes and check as follows:
• Set Meter+ to DC- B-phase IGBT,
i. Set Meter+ to DC bus–, and Meter- to and Meter– to the disconnected end
DC bus+. It should read like a diode of the flexibar cable. It should read
(0.3 to 0.5 Volt). like a diode (0.3 to 0.5 Volt).
ii. Set Meter+ to DC bus+, and Meter- to • Set Meter– to DC+ B-phase IGBT,
DC bus-. It should read higher than and Meter+ to the disconnected end
3 Volts and then like an open circuit. of the flexibar cable. It should read
like a diode (0.3 to 0.5 Volt).
b. Set the Digital Multimeter to measure
resistance and check as follows: • Set Meter+ to DC+ B-phase IGBT,
and Meter– to the disconnected end
i. Measure resistance from DC bus+ to of the flexibar cable. It should read
Chassis. It should read in Mega ohms. over 3 volts and then like an open
ii. Measure resistance from DC bus- to circuit.
Chassis. It should read in Mega ohms. • Set Meter- to DC- B-phase IGBT,
and Meter+ to the disconnected end
6. IGBT Test
of the flexibar cable. It should read
a. Set the Digital Multimeter to measure over 3 volts and then like an open
diodes. Disconnect the A, B, C, and N circuit.
input flexibar cables from the LCM
iii. For C-phase - Measure from the C-
inductors. For each phase, measure DC+
phase section of the IGBT to the
and DC- to AC output correspondingly. You
disconnected end of the flexibar cable:
should get four measurements for each
phase as follows: • Set Meter+ to DC- C-phase IGBT,
and Meter– to the disconnected end
i. For A-phase - Measure from the
of the flexibar cable. It should read
A-phase section of the IGBT to the
like a diode (0.3 to 0.5 Volt).
disconnected end of the flexibar cable:
• Set Meter– to DC+ C-phase IGBT,
• Set Meter+ to DC- A-phase IGBT, and Meter+ to the disconnected end
and Meter– to the disconnected end of the flexibar cable. It should read
of the flexibar cable. It should read like a diode (0.3 to 0.5 Volt).
like a diode (0.3 to 0.5 Volt).
• Set Meter+ to DC+ C-phase IGBT,
• Set Meter– to DC+ A-phase IGBT, and Meter– to the disconnected end
and Meter+ to the disconnected end of the flexibar cable. It should read
of the flexibar cable. It should read over 3 volts and then like an open
like a diode (0.3 to 0.5 Volt). circuit.
• Set Meter+ to DC+ A-phase IGBT, • Set Meter- to DC- C-phase IGBT,
and Meter– to the disconnected end and Meter+ to the disconnected end
of the flexibar cable. It should read of the flexibar cable. It should read
over 3 volts and then like an open over 3 volts and then like an open
circuit. circuit.
• Set Meter- to DC- A-phase IGBT,
and Meter+ to the disconnected end
of the flexibar cable. It should read
over 3 volts and then like an open
circuit.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
iv. For Neutral - Measure from the N For a Dual Mode system, there will be a
section of the IGBT to the Neutral IGBT. Repeat all the above IGBT diode
disconnected end of the flexibar cable: and resistance tests for the dual Mode system.
• Set Meter+ to DC- N-IGBT, and 7. Check Inductors
Meter– to the disconnected end of
a. Check A-inductor for a short across
the flexibar cable. It should read like
terminals. Also, ensure that there are no
a diode (0.3 to 0.5 Volt).
shorts from terminals to chassis.
• Set Meter– to DC+ N-IGBT, and
Meter+ to the disconnected end of b. Repeat Step a for B-inductor and C-
the flexibar cable. It should read like inductor.
a diode (0.3 to 0.5 Volt). c. Remove output wires from Neutral
• Set Meter+ to DC+ N-IGBT, and inductor. Check for a short across inductor
Meter– to the disconnected end of terminals. Also, verify there are no shorts
the flexibar cable. It should read from inductor terminals to chassis.
over 3 volts and then like an open
8. Power Board
circuit.
• Set Meter- to DC- N-IGBT, and a. Make sure that the Digital Multimeter is a
Meter+ to the disconnected end of Fluke 87 or equivalent. With the DMM in
the flexibar cable. It should read resistance mode:
over 3 volts and then like an open i. Check fuses F1 and F2. They should
circuit. both read short.
b. Set the Digital Multimeter to measure ii. Check the torque at the connections
resistance. For each phase, measure between the Power Board and the
resistance from DC+ and DC- to AC IGBT. It should be 45 lb-in.
output. You should get four reading for
each phase. Each reading should be iii. Check capacitors C1, C2, C3, and C4
greater than 70 K ohms. for shorts across the (+) and (–)
terminals - they should read Kilo or
i. For A-phase, measure resistance as Mega ohms.
follows:
iv. Check capacitors C1, C2, C3, and C4
• Set Meter+ to DC+ A-phase, and for shorts to ground, i.e., (+) terminal to
Meter– to A-inductor. chassis ground, and (-) terminal to
• Set Meter+ to DC- A-phase, and chassis ground - both should read
Meter– to A-inductor. open.
• Set Meter- to DC+ A-phase, and v. Visually check the capacitors for signs
Meter+ to A-inductor. of leaks. If the they have a short or are
• Set Meter- to DC- A-phase, and leaking, remove the Power Board form
Meter+ to A-inductor. the Chassis and replace capacitors.
ii. Repeat resistance test for phases B vi Replace the capacitors on the Power
and C, and Neutral. Board. Tighten to a torque value of
30 lb-in.
Note that:
vii. Check the torque between the
A-phase IGBT goes with A-phase inductor.
capacitors and the heat transfer
B-phase IGBT goes with B-phase inductor. elements - it should be 70 lb-in.
C-phase IGBT goes with C-phase inductor.
N-IGBT goes with Neutral inductor.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
F. Check Engine Control Module (ECM)
Refer to the following figure as required.
Brake C B A
_________ _________ _________ _________
DC- DC+ DC- DC+ DC- DC+ DC- DC+
ECM
Brake DC Bus+/ DC Bus- F2 F1
Power Board Fan
Resistors Brk+ Inverter
C4 C3 C2 C1 Board
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
d. There are 3 pins on the High Voltage side 2. Systems without Precharge Circuit inside UCB
of the connector. Measure resistance (earlier systems): After replacing the damaged
between each of the pins from the high components and before powering up the
side to the 24-Volt output side. There system for normal operation, perform a power
should be no shorts. If shorts exist, replace up test as follows:
PDM.
a. Connect a 3-phase, 3-Amp circuit breaker
5. Brake resistors in series with grid to the MicroTurbine
With the Digital Multimeter in Resistance Power Bay (a typical circuit breaker is
mode, measure the resistance of the brake shown below).
resistor - it must be 7 ohms ±10%. b. Power up the system. If there is still a
6. Inductors problem, it will open the breaker without
damaging the EMI filter components. If this
a. Check the resistance from the inductors is the case, continue with the trouble-
(Generator side) to the chassis ground - shooting procedure.
there should be no shorts.
c. At the conclusion of troubleshooting, verify
b. Check the resistance across terminals of that the system powers up without opening
inductors and verify there is zero ohm up the circuit breaker.
across terminals A1 & A2, B1 & B2, and
C1 & C2.
7. Fan and Fan Inverter
a. Refer to troubleshooting procedures under
Fault Code 9015 for details.
G. Re-Install Components
When the troubleshooting procedure is completed,
re-install all components back to their original
positions by applying correct torque values. Refer
to Torque Specification for Fasteners Work
Instructions (440072) for details.
CAUTION: It is important to apply the
correct torque values when installing
the removed components. Failure to
do so will damage the components. Circuit Breaker
ABB S263 D3
277/480 VAC
H. Power Up Test
1. Systems with Precharge Circuit inside UCB
(newer systems): After replacing the damaged
components, power up the system and verify
the circuit breaker on the Precharge Circuit
does not trip, and the MicroTurbine system
powers up properly.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Grid Connect MicroTurbine (Side Panels Removed)
Exhaust Vent
Display Panel
Combustion
Air Inlet
Front View
LCM
Electronics
Ventilation
Air Inlet
Rear View
UCB
ECM
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Stand Alone Mode of Operation
Troubleshoot systems powered from the battery 5. Turn ON the circuit breaker.
pack as follows: 6. Measure the battery voltage at battery termi-
A. Check Power Board nals. It should nominally measure 288V. If it
measures 190V or higher, it can be recharged
Check the Power Board on each of the ECM, LCM through the grid (if so connected). If it mea-
and BCM assemblies as follows: sures below 190 Volts, recharge the battery
1. With the system battery voltage applied, mea- externally.
sure the DC voltage across each of the four C. Check UCB Battery
Capacitors (between Cap+ and Cap-) on the
Power Board. It should measure approximately Refer to the following figure as required.
1/2 of the bus voltage. For example, if the
battery voltage is 300 VDC, then the voltage
across each of the capacitors should read 150
VDC ± 5%. If any of the capacitor voltages is
out of range, replace the Power Board assem-
bly.
REMOVE ALL INPUT POWER TO SYSTEM FOR
REMAINING STEPS. UCB
WARNING: Remove all input power to Battery
the system before performing the
following steps. Failure to turn OFF
power may cause personal injury or
death, or damage to equipment. Communications
Bay (UCB)
B. Check Main Battery
Refer to the following figure as required. 1. Set the Digital Multimeter to measure DC
voltage.
2. Measure the voltage on the 12-Volt battery in
the Communications Bay. It should measure
Battery 12 to 12.6 Volts. If it does not, either charge the
Connector battery or replace it.
3. Re-install the battery connector.
4. While pressing the Battery Start button on the
Main Display Panel, measure the signal from termi-
Battery nal J10 (Batt Start) to J10 (Chassis) in the
Pack Communications Bay - it should read 12V.
Battery
D. Check Engine Control Module
Circuit
(ECM)
Breaker 1. Verify the battery connector is installed.
2. Remove the cover on the ECM and measure
1. Go to the front of the system. the DC Bus voltage - it should read 288V.
2. Turn the battery circuit breaker OFF. 3. Check the Power Distribution Board (PDM):
3. Remove the battery connector. a. Verify the LED 1 (+24V) is illuminated
4. Set the Digital Multimeter to measure DC b. Check fuses F1 and F2 on ECM Power
voltage. Board.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
4. Fan and Fan Inverter
a. Refer to troubleshooting procedures under
Fault Code 9015 for details.
A B C
_________ _________ __________
DC- DC+ DC- DC+ DC- DC+ DC Bus Battery
DC- DC+ Contactor
C1 C2 C3 C4
NOTE 1: Ensure that the battery circuit 4. Check Battery Precharge Circuit as follows:
breaker is in the OFF position.
a. With the BATT START button pressed,
NOTE 2: For Steps 1 and 2, disconnect check that LED10 on the Control Board is
the three flexibar cables to inductors. illuminated. If not illuminated, then replace
the Control Board after verifying that the
1. DC Bus - Repeat as for LCM. Display Panel and Intra-cable are ok.
2. IGBT - Repeat as for LCM.
3. Power Board - Repeat as for LCM.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
b. Turn ON the battery circuit breaker. Verify F. Re-Install Components
that voltage exists between DC bus
When the troubleshooting procedure is completed,
terminals E1 and E2. If no voltage exists,
re-install all components back to their original
turn OFF the battery circuit breaker.
positions by applying correct torque values. Refer
c. Check the cable from Control Board to to Torque Specification for Fasteners Work
Power Board. Instructions (440072) for details.
d. With the BATT START button pressed, CAUTION: It is important to apply the
check voltage between pins 8 and 5 of U1 correct torque values when installing
on the Power Board. It should read the removed components. Failure to
approximately 8 to 10 volts. If no voltage is do so will damage the components.
present, then replace the Power Board.
5. Fan and Fan Inverter G. Power Up Test
a. Refer to troubleshooting procedures under After replacing the damaged components, power
Fault Code 9015 for details. up the system and verify the MicroTurbine
operates properly.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Stand Alone MicroTurbine (Side Panels Removed)
Exhaust Vent
Display
Panel
Combustion
Air Inlet Filter
BCM
Electronics
Ventilation
Air Inlet Filter LCM
Front View
Battery
Isolation Switch
(Battery Pack)
Rear View
UCB
ECM
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Tr o u b l e s h o o t i n g a M i c r o Tu r b i n e
with Low Output Power
Overview
This section outlines instructions for trouble- Record all your observations and measurements
shooting a MicroTurbine that produces a reduced as you perform each step.
output power.
Contact Capstone Technical Support for further
Refer to the troubleshooting flow charts on the assistance as required.
following two pages as required. All parameters
defined on these charts are available through the NOTE: When calling Capstone for
maintenance version of the CRMS. further assistance, have the results
from your tests available for consul-
Refer to the Model C60 Performance Technical tation with a Technical support
Reference (410005) for Derating curves as Representative.
required.
A Digital Multi Meter (DMM) is required for
performing following troubleshooting instructions.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
System is suspected to be TROUBLESHOOTING FLOW CHART
Producing Low Power
LOW OUTPUT POWER SYSTEM
(PAGE 1 OF 2)
Does Output
Set Power Demand
Power Equal Power Yes
to desired value
Demand?
No
Does Output
Power match Performance System Meets Specification/
Yes
Derating Curve including No Problem
-1kW tolerance?
No
Does Inlet
Air Plenum provide Is
Is Inv Direct
separate engine and Electronics
Current at Output Yes Yes No Clean Electronics Air Filter
electronics cooling air Air free from
Current Limit?
with enough flow to debris?
electronics?
No
Yes Yes
No
Is Gen
Direct Current
Modify Inlet Air Ducting Are Heatsink Compare Inverter and Generator
at Gen Current
Fans spinning IGBT Heatsink Temperatures.
Limit? when inverter is No
Check Fans, Harness, Control
operating? Board, Fan Driver Board
No
Yes
Is there
enough engine Yes Increase Ducting Size
airflow?
Is Gen Direct Generator Heatsink
Current at Output Yes Thermistor or Harness
No Current Limit or Control Board
Is dump valve No
leaky? Or, is flex Fix flex hose or
Yes
hose connection dump valve connection
Inverter Heatsink Thermistor
loose? or Harness or Control Board
No
Is Engine air
filter greater than 25% Yes Clean/Replace Engine
clogged? Air Filter
No
Is exhaust
Reduce backpressure
backpressure greater Yes
to system
than 8-in H2O?
No No
Does Output
Is 90% of
Current Phase A, B, C, or N, Is external or
Gen Pwr Out minus
Yes or Output Voltage Phase A, B, or C Yes internal high power Yes Secure Wiring
Bat Avg Pwr greater than
readings differ from multi- wiring loose?
Output Pwr?
meter measurement?
Continued On
1
Next Page
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
TROUBLESHOOTING FLOW CHART
1
Continued From LOW OUTPUT POWER SYSTEM
Previous Page
(PAGE 2 OF 2)
Is fuel
Is TET Does Inlet device less Is fuel device
less than TET Yes Pressure Meet Fuel Yes than maximum Yes being commanded to Yes Fuel Device
set point? Requirements? position/ max. position?
speed?
No No No Software Controls
No
Adjust Fuel
Supply Pressure Is external or
Clean/Replace
internal fuel filter Yes
Fuel Filter
clogged?
Is engine
speed less than No Replace Engine
95500 RPM?
No
Yes
BTU Content of fuel
Is Output
Current Phase A, System at Current Limit /
Yes
B, or C higher Utility Voltage Low
than 120A?
No
Does
Compressor
Compressor Inlet Thermistor,
In Temp read less Yes
Engine Harness, or Control Board
than 15 °F above
ambient?
No
Is Gen
Direct Voltage/
Generator Magnet /
Engine Speed less Yes
Replace Engine
than 367 Vp/
96 kRPM?
No
Are
PM Programs Engine Overperforming /
Yes
for ECM, Engine Replace Engine
correct?
No
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Fault Codes and System Severity Levels
Introduction
The MicroTurbine software continuously monitors The CPU is placed into an indefinite halt to
the state of various assemblies and minimize accidental actuation of valves, etc. All
subassemblies. In the event of an abnormal valves are closed, any motors are de-energized,
condition that may cause a malfunction or and any contactors are opened. SSL 7 is
shutdown, the system displays a fault message considered fatal (operation may cease).
with an accompanying code number. These
SSL 6 - Indicates a fault condition is present
messages are indicated on the Display Panel to
prohibiting the system from any form of operation.
help operator in the troubleshooting process.
Power output is disabled. A “cooldown” or “warm
The abnormal conditions are called Incidents. down” is not possible. The system disables all
outputs, but is available for logging faults and
Incidents communicating. A restart is possible if the fault
An Incident occurs whenever a measured condition clears or power path returns. SSL 6 is
parameter falls outside prescribed limits. Incidents considered fatal (operation may cease).
include (but are not limited to) low fuel pressure,
SSL 5 - Faults of this severity level indicate that the
utility interruptions, and utility over voltages.
primary power path for regulating the DPC has
Depending on the parameter and the magnitude of been lost. The system stops producing power.
its excursion, the Incident is classified as either a Execution of a “warmdown” state is performed to
warning or a fault. lower the turbine operating temperature before
shutting down. A restart is possible if the power
• Warning incident - This is a condition which
path returns. Faults are logged. Communications
is outside normal operating parameters, but
are available for troubleshooting the system. SSL 5
which does not require a system shutdown.
is considered fatal (operation may cease).
• Fault incident - This is a condition under
SSL 4 - Indicates a fault condition is present with
which the system is shut down to prevent
the inverter that prohibits continued operation of
possible damage or unsafe conditions.
this device. Power output is disabled. A “cooldown”
System Severity Levels is performed when the engine is operating with fuel
and in the Stand Alone mode. A “warmdown” is
When the system detects an incident, it may take
performed in Grid Connect mode. Restarts are
one of several actions, depending on the incident
made possible. Faults are logged.
severity level. Actions range from simply noting the
Communications are available for troubleshooting
occurrence and continuing to operate to immediate
the system. SSL 4 is considered fatal (operation
shutdown of the system. Depending upon the
may cease).
severity of the incident, the system may or may not
attempt to restart, and may or may not allow a SSL 3 - Indicates a fault condition is present with
restart. the engine control system that prohibits continued
operation of the turbine. Power output is disabled.
System severity levels are graded from zero (0)
A cooldown is performed when the engine is
to 7 (SSL 0 to SSL 7), with zero being the lowest or
operating with fuel. Restarts are made possible.
least critical level, and 7 being the highest or most
Faults are logged. Communications are available
critical level. Refer to following paragraphs for
for troubleshooting the system. SSL 3 is
severity level details.
considered fatal (operation may cease).
SSL 7 - This is the highest severity level. Faults of
SSL 2 - These faults are not serious enough to
this severity level indicate that a disabling condition
stop operation of the system. Faults are logged.
exists in the system. Most likely, communications
Normal operation and communications continue.
as well as other system functions are inoperable
SSL 2 is not fatal.
since communications and faults cannot be logged.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
SSL 1 - Faults are not logged. Communications SSL 0 - No fault exists. This is the normal
and normal operation of the device continue. operating mode.
These errors are expected as part of normal
operation, for example, communications errors that
are correctable. SSL 1 is not fatal.
Fault Code Series Fault Group Fault Code Series Fault Group
1000 Control Board Faults 9000 Generator Faults
2000 Power Board Faults 10000 Inverter Faults
3000 Sensor Faults 11000 Bus Communication Faults
4000 Software Faults 12000 Battery Device Faults
5000 Mechanical Hardware Faults 17000 Integrated CHP Faults
6000 Operational Faults 16000 LFC Fuel Faults
7000 User Initiated Faults 18000 Fuel System Faults
8000 Solenoid Faults
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Tr o u b l e s h o o t i n g w i t h Fa u l t C o d e s
Introduction
The following sections present details of various For example, the procedure for Fault Code 3006 is
fault codes, their meanings, and a sequential explained below. Note that only the top three
approach for troubleshooting the MicroTurbine probable causes, analyses, and repair solutions
system using the fault codes. The basic trouble- are shown in the following table (refer to Series
shooting format is the same for all fault codes. 3000 Fault Codes section for more details).
The above table has four column heads, i.e., 3. If the probable cause is not Low Ambient
Symptom, Probable Cause, Analysis, and Repair Temperature, then go down to the second
Solution. probable cause, i.e., Faulty Harness Connec-
tion. To verify this, go to the Analysis column
Referring to the above table, proceed with the
and follow the instruction, i.e., Check Engine
following troubleshooting sequence:
harness from J4 on ECM.... If the probable
1. Check the Symptom column. For this example, cause is verified, go to the Repair Solution
it shows Low Temperature Reading. column and follow the instruction which is:
2. Check the Probable Cause column. Three Secure connection or replace harness.
probable causes are shown for this symptom. 4. If the probable cause is not Faulty Harness
Start with the first one, i.e., Low Ambient Connection, go down to the third, fourth, or
Temperature. To verify this, go to the Analysis other probable causes in sequence, and follow
column and follow the corresponding instruc- instructions in the corresponding Analysis and
tion, i.e., See system specifications. If the Repair Solution columns, as required.
probable cause is verified, go to the Repair
Use the foregoing procedure for troubleshooting all
Solution column and follow the corresponding
other fault codes as applicable.
instruction which is: Increase temperature
where system is installed.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
List of System Fault Codes
The following tables list all of the fault codes for the Model C60 MicroTurbine system. The tables include
fault numbers, a brief description of each fault code and its system severity level (SSL).
Note: Fault numbers identified by an asterisk (*) are not used on the Model C60 MicroTurbine.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Fault No Description SSL Fault No Description SSL
4004 IDSP TSK OVRN 1 *6003 ENG PWR OVRLD 2
*4005 IDSP BLTSK OVRN 1 *6004 OUTP PWR OVRLD 2
4006 GDSP TSK OVRN 1 6005 FAIL TO ROTATE 3
*4007 GDSP BLTSK OVRN 1 6006 FAIL TO LIGHT 3
*4008 ADC TSK OVRN 1 6007 ENG OVER SPEED 3
*4009 BAD FLT DB 1 6008 ENG UNDR SPEED 6
4010 FUEL TSK OVRN 1 6009 OTMP 3
4011 SW COMPATABILITY 7 6010 HI OVER TEMP 3
4012 ECM CONFIG 7 6011 FLAMEOUT START 3
4013 LCM CONFIG 7 6012 FLAMEOUT LOAD 3
4014 BCM CONFIG 7 *6013 SYS CONFIG 6
4015 HEV CONFIG 7 *6014 MODE CHANGED 7
4016 CHP TSK OVRN 1 6015 GEN PWR FOLDBK 2
6016 INV PWR FOLDBK 2
Mechanical Hardware Faults: 6017 GEN HTSNK TEMP 3
5000 FUEL SUBSYSTEM 3 6018 INV HTSNK TEMP 3
5001 NO FUEL DEVICE 3 6019 PWR LOSS LOW 2
5002 ENG EEPROM RD 2 6020 PWR LOSS HIGH 2
5003 ENG EEPROM WR 2 6021 FAIL TO PRECHG 3
5004 ENG EEPROM CSUM 7 *6022 SUSTAINED OTMP 7
*5005 BEARING ASSY 5 *6023 MULT FAIL STRT 7
*5006 ENG ASSY 5 *6024 EAL PWR OVRLD 3
*5007 COMBSTR ASSY 5 *6025 EAL ENRG OVRLD 3
*5008 STATOR ASSY 5 6026 MP MIN PWR TO 2
5009 PLD SPD FB 7 6027 LOW DCBUS VOLT 4
5010 FRM EEPROM RD 2 6028 FAIL BAT CHARGE 2
5011 FRM EEPROM WR 2 6029 BATT SUBSYSTEM 2
5012 FRM EEPROM CSUM 7 *6030 FAIL BAT WAKEUP 2
*5013 DIS EEPROM CSUM 7 6031 OVRLOAD LOW BAT 4
*5014 SPV EEPROM CSUM 7 6032 HTSNK TEMP HI 3
*5015 RFC EEPROM CSUM 7 *6033 ENG EFF 6
5016 BCT EEPROM CSUM 7
*5017 ITA EEPROM CSUM 7 User Initiated Faults:
5018 STUCK FUEL VLV 3 7000 MANUAL E-STOP 6
*5019 MULT FUEL DEV 3 7001 SA INTERLOCK 4
*5020 LFC CSUM 7 7002 GC INTERLOCK 4
*5021 FUEL DEV INIT 3 7003 MODE TRANSITION 4
*5022 NO AIR ASST DEV 3 7004 IN FLT1 LVL 2 2
5023 TRANSDUCER OP SH 2 7005 IN FLT1 LVL 3 3
5024 UFCB CSUM 7 7006 IN FLT1 LVL 4 4
5025 FUEL LEAK FLT 5 7007 IN FLT2 LVL 2 2
5022 NO AIR ASST DEV 3 7008 IN FLT2 LVL 3 3
Operational Faults: 7009 IN FLT2 LVL 4 4
6000 DC BUS OV 6 7010 INVLD UTLCON 6
6001 DC BUS UV 6 7011 NO BATTERY 6
6002 FAIL TO ACCEL 3 7012 DUAL MODE CNFG 6
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Fault No Description SSL Fault No Description SSL
*7013 EAL CONFIG 6 9020 GDSP SW RESET 2
*7014 INVLD FUEL CNFG 6 9021 GDSP WATCHDOG 2
7015 AI OUT OF RANGE 2 9022 GDSP DCBUS UV 6
7016 GRID SYNC 4 9023 GDSP PWR DIR 7
*7013 EAL CONFIG 6
Inverter Faults:
Solenoid Faults: 10000 LCM CSUM 7
8000 DUMP VALVE DRV 3 10001 LCM POST FAIL 4
*8001 DUMP VALVE SH 3 10002 LCM ADC CONV 4
8002 SPRK EXCTR DRV 3 10003 LCM ADC ACC 7
*8003 SPRK EXCTR SH 3 10004 LCM SPI ERR 1
*8004 INTRA PWR A DRV 3 10005 LCM SPI DATA 1
*8005 INTRA PWR A SH 3 *10006 LCM NO IGBTN 4
*8006 INTRA PWR B DRV 3 10007 LCM SW DC OV 4
*8007 INTRA PWR B SH 3 10008 LCM OV A 4
*8008 OPTPORT PWR DRV 2 10009 LCM OV B 4
*8009 OPTPORT PWR SH 2 10010 LCM OV C 4
*8010 MNT PWR DRV 2 10011 LCM UV A 4
*8011 MNT PWR SH 2 10012 LCM UV B 4
8012 INTRA PWR C DRV 3 10013 LCM UV C 4
*8013 INTRA PWR C SH 3 10014 LCM SW OC A 4
8014 SPARE SOL 2 DRV 2 10015 LCM SW OC B 4
*8015 SPARE SOL 2 SH 2 10016 LCM SW OC C 4
*8016 BLDVLV PWR DRV 3 10017 LCM SW OC N 4
*8017 BLDVLV PWR SH 3 10018 LCM UNDR FREQ 4
10019 LCM DLTA FREQ 4
Generator Faults: 10020 LCM OVER FREQ 4
9000 GDSP CSUM 7 10021 LCM CBIT FAIL 4
9001 GDSP RAM 7 *10022 LCM SPARE 1
9002 GDSP ADC CONV 6 10023 LCM CNTCTR DRV 4
9003 GDSP ADC ACC 6 *10024 LCM SPARE 1
*9004 GDSP EXT COMM 2 10025 LCM SYNC TO 4
9005 GDSP IPM MODULE 6 10026 LCM MODE CHG 4
9006 GDSP BRAKE IGBT 6 10027 LCM F TSK OVRN 4
9007 GDSP DCBUS OV 6 10028 LCM B TSK OVRN 4
9008 GDSP OC A 6 10029 LCM P TSK OVRN 4
9009 GDSP OC B 6 *10030 LCM SPARE 1
9010 GDSP HTSNK OTMP 6 *10031 LCM SPARE 1
9011 GDSP HANDOFF 6 10032 LCM IGBT OT ABC 4
9012 GDSP BRAKE OTMP 2 10033 LCM IGBT OT N 4
*9013 GDSP HTSNK SH 6 10034 LCM HW DC OV 6
*9014 GDSP HISNK OP 6 10035 LCM SA LINE LIVE 4
9015 GDSP FAN FAIL 2 10036 LCM SNSR CAL 4
9016 GDSP DIG OTMP 6 10037 LCM PRECHARGE 4
9017 GDSP DIG BUS OV 6 10038 LCM FST OV 4
9018 GDSP PWR RESET 2 10039 LCM FST UV 4
9019 GDSP ILL ADDR 2 10040 LCM RCURR 4
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Fault No Description SSL Fault No Description SSL
10041 LCM XCURR 4 10087 LCM GROUND FLT 6
10042 LCM NCURR 4 *10088 LCM SPARE 1
*10043 LCM SPARE 1 *10089 LCM SPARE 1
10044 LCM ACT ISL 4 10090 LCM HW FLT OUT 6
10045 LCM PASS ISL 4 10091 LCM HW FLT IN 6
10046 LCM ADC STUCK 4 *10092 LCM SPARE 1
10047 LCM FST OV A 4 *10093 LCM SPARE 1
10048 LCM FST OV B 4 10094 LCM ECM HBEAT 2
10049 LCM FST OV C 4 10095 LCM SCIA COMM 2
10050 LCM FST UV A 4 10096 LCM CPLD CLK 4
10051 LCM FST UV B 4 10097 LCM INT TIM 4
10052 LCM FST UV C 4 10098 LCM G REG 4
10053 LCM FST UFREQ 4 10099 LCM PROG CNTR 4
10054 LCM FST OFREQ 2 10100 LCM S RAM 4
10055 LCM SCI FATAL 3 10101 LCM DC RAM 4
10056 LCM SCI WARN 2 10102 LCM BAD INT 4
*10057 LCM SPARE 1
10058 LCM CPLD WDOG 4 Bus Communication Faults:
10059 LCM PM CSUM 7 11000 GDSP SPI COMM 3
10060 LCM CPLD ID 7 11001 IDSP SPI COMM 4
10061 LCM ICBBD ID 7 11002 ADC SPI COMM 3
10062 LCM PWRBD ID 7 10003 USR MSG INT 1
*10063 LCM SPARE 1 11004 USR MSG CSUM 1
10064 LCM CPLD HBEAT 4 11005 USR TO 1
*10065 LCM SPARE 1 11006 MTN MSG INT 1
10066 LCM SW OT ABC 4 11007 MTN MSG CSUM 1
10067 LCM SW OT N 4 *11008 MTN TO 1
10068 LCM IGBT FLT A 4 11009 SPI BUS CSUM 1
10069 LCM IGBT FLT B 4 11010 SPI BUS TO 1
10070 LCM IGBT FLT C 4 11011 ITRA BUS INT 1
10071 LCM IGBT FLT N 4 11012 ITRA BUS CSUM 1
10072 LCM IGBT OC A 4 11013 ITRA BUS TO 1
10073 LCM IGBT OC B 4 *11014 ITER BUS INT 1
10074 LCM IGBT OC C 4 *11015 ITER BUS CSUM 1
10075 LCM IGBT OC N 4 11016 ITER BUS TO 2
10076 LCM CB OT 4 *11017 OPT PORT INT 1
*10077 LCM SPARE 1 *11018 OPT PORT CSUM 1
*10078 LCM SPARE 1 *11019 OPT PORT TO 1
*10079 LCM SPARE 1 *11020 ITER DSP INT 1
10080 LCM 24VC SUP OOR 2 *11021 ITER DSP CSUM 1
10081 LCM 5V SUP OOR 2 *11022 ITER DSP TO 1
10082 LCM IGBT TSENS 4 11023 BATT ITRA COMM 3
10083 LCM IGBT TSENS N 4 *11024 RS232 COMM TO 3
10084 LCM ICBBD TSENS 2 11025 UCB COMM TO 3
*10085 LCM SPARE 1 11026 ITER IM COMM 2
*10086 LCM SPARE 1
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Fault No Description SSL Fault No Description SSL
Battery Device Faults: LFC Fuel Faults:
12000 BATT DC OV 5 *16000 PMP NOT PRIMED 3
12001 BATT OVER VOLT 5 *16001 FAIL TO PRIME 3
12002 BATT UNDR VOLT 5 *16002 LF DRNTNK LVL 2
12003 BATT OC A 5 *16003 LF DRNTNK FULL 6
12004 BATT OC B 5 *16004 LF FAIL LINFIL 3
12005 BATT OC C 5 *16005 FAIL TO DRAIN 3
12006 BATT IPM 5 16006 LF FUEL SOL 3
12007 BATT PRECHARGE 5 *16007 FL DRAIN SOL 3
12008 BATT MAIN CONT 5 *16008 LF PURGE SOL 3
12009 BATT ESTOP 6 *16009 LF STRTAIR SOL 3
12010 BATT OVER TEMP 5 16010 LF BRD OTMP 3
12011 BATT TEMP OP 5 16011 LF BRDTMP SENS 3
12012 BATT TEMP SH 5 16012 LF COMM TO 3
12013 BATT PM OP 5 16013 LF XDUCER OP 3
12014 BATT PM SH 5 16014 LF XDUCER SH 3
12015 BATT HTSNK OT 5 *16015 LF INJ CLGD 2
*12016 BATT HTSNK OP 5 *16016 LF PUMP WORON 2
*12017 BATT HTSNK SH 5 *16017 LF LIE LEAK 2
12018 BATT BOARD OT 5 *16018 LF INJ 1 CLGD 2
12019 BATT BOARD OP 5 *16019 LF INJ 3 CLGD 2
12020 BATT BOARD SH 5 *16020 LF INJ 3 CLGD 2
12021 BATT SPI COM 2 *16021 LF MLT INJ CLG 3
12022 BATT INTRA COM 2 16022 LF PMP FDBK 2
12023 BATT ADC ACC 3
12024 BATT ADC CONV 5
12025 BATT CSUM 7
12026 BATT RAM FAIL 7
*12027 BATT BREAKER OP 2
12028 BATT LOW VOLT 5
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Integrated CHP Faults:
17000 CHP COMM TO 3 FR FR: CHP Down - Must shut down, go to
17001 CHP CONFIG ERR 3 FR standby, and restart to clear fault.
NOTE: Some FR faults will also cause
17002 CHP SLFTST FAIL 3 FR
SSL 3 which prevents the MicroTurbine from
17003 CHP NO AUXIN WRN 2 FW running.
17004 CHP CORE OTMP 3 FR
17005 CHP NO FLOW WRN 2 FW FW: CHP Down - May run automatically when
17006 CHP MTR OC REC 2 FW fault clears.
17007 CHP MTR OC BYP 3 FR
WN: CHP Run - May require further
17008 CHP MTR UC REC 2 FW attention.
17009 CHP MTR UC BYP 3 FR
17010 CHP MTR OC STNBY 3 FR
17011 CHP TIN OP SH 3 FR
17012 CHP TOUT OP SH 3 FR
17013 CHP TEMP LO 2 WN
17014 CHP TEMP HI 2 WN
17015 CHP OVRTEMP LOW 3 FR
17016 CHP OVRTEMP HIGH 3 FR
17017 CHP MODE INVALID 3 FW
17018 NO CHP DEVICE 3 FR
17019 CHP NO AUXIN FLT 3 FR
17020 CHP NO FLOW FLT 3 FR
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Software Menus
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
System Block Diagrams
AC 3 AC
Engine Load User To Utility Grid
Turbine- 3 AC Control DC Link Control Output Connection and/or AC Loads
Generator Module Module Bay
(ECM) (LCM) (UCB) Communication:
RS232, Digital, Analog,
Control MultiPac (Ethernet)
Fuel Fuel Control
System Control & Communication
Control
Display
3 AC
Engine Load AC User To Utility Grid
Turbine- 3 AC Control DC Link Control Output Connection and/or AC Loads
Generator Module Module Bay
(ECM) (LCM) (UCB) Communication:
RS232, Digital, Analog,
MultiPac (Ethernet)
Control
Fuel Fuel Control
Control & Communication
System
Control Control
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
SERIES 1000 FAULT CODES
Contr ol Boar d Faults
Overview
Series 1000 fault codes are assigned to faults related to the control board. The following table shows the
fault number, fault description, system severity level (SSL), isolation message, and comment for each fault.
The troubleshooting procedure for each fault follows the table.
Replace LCM
Control Board
Inverter IGBT Refer to the Troubleshooting A Micro- Attempt a LCM Control
Shorted Turbine That Does Not Wake Up Board PM upload.
section.
Replace LCM Power
Board.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
Fault No Fault Description SSL Isolation Message Comment
3025 HI FUEL PRESS 2 Fuel Warning Not Used
3026 LO FUEL AIRPRS 3 Fuel Fault Not Used
3027 HI FUEL AIRPRS 3 Fuel Fault Not Used
3028 AA VLV STUCK 7 Fuel Fault Not Used
3029 RFC AIR ASSIST 3 Fuel Fault Not Used
3030 AA AIR PRESS HI 3 Fuel Fault Not Used
3031 RFC LOW FL PRS 3 Fuel Fault Not Used
3032 RFC PRS CAL ERR 3 Fuel Fault Not Used
3033 RFC PRS ACC ERR 2 Fuel Warning Not Used
3034 LCM BRD TEMP HI 3 Hi-Temp Fault
3035 LCM BRD TEMP LO 2 Lo-Temp Warning
3036 LCM BRD TEMP OP 3 Internal Fault
3037 LCM BRD TEMP SH 3 Internal Fault
3038 ECM PWRSP OTMP 3 Internal Fault
3039 ECM PWRSP TMP OP 3 Internal Fault
3040 ECM PWRSP TMP SH 3 Internal Fault
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3000 Internal Warning TET1 OP
Turbine Exit Temperature Sensor 1 Open
System Severity Level 2
Turbine Exit Temperature (TET) thermocouple fault conditions are determined by feedback values outside
of normal operating range. Software declares a thermocouple open when the feedback signal reads
greater than 815 °C (1500 °F). If one thermocouple fails (open), the system will log a warning and continue
operating, as long as the other thermocouple is still valid. If both thermocouples fail, then a 3004 fault is
declared.
Faults may be cleared using the Display Panel or RS-232 interface. Rebooting the system
NOTE
is another method of clearing faults.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3001 Internal Warning TET1 SH
Turbine Exit Temperature Sensor 1 Short
System Severity Level 2
Turbine Exit Temperature (TET) thermocouple fault conditions are determined by feedback values outside
of normal operating range. Software declares a thermocouple shorted when the feedback signal reads less
than 93.3 °C (200 °F) after ignition occurs. If one thermocouple fails (short), the system will log a warning
and continue operating, as long as the other thermocouple is still valid. If both thermocouples fail, then a
3004 fault is declared.
Faults may be cleared using the Display Panel or RS-232 interface. Rebooting the system
NOTE
is another method of clearing faults.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3002 Internal Warning TET2 OP
Turbine Exit Temperature Sensor 2 Open
System Severity Level 2
Turbine Exit Temperature (TET) thermocouple fault conditions are determined by feedback values outside
of normal operating range. Software declares a thermocouple open when the feedback signal reads
greater than 815 °C (1500 °F). If one thermocouple fails (open), the system will log a warning and continue
operating, as long as the other thermocouple is still valid. If both thermocouples fail, then a 3004 fault is
declared.
Faults may be cleared using the Display Panel or RS-232 interface. Rebooting the system
NOTE
is another method of clearing faults.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3003 Internal Warning TET2 SH
Turbine Exit Temperature Sensor 2 Short
System Severity Level 2
Turbine Exit Temperature (TET) thermocouple fault conditions are determined by feedback values outside
of normal operating range. Software declares a thermocouple shorted when the feedback signal reads less
than 93.3 °C (200 °F) after ignition occurs. If one thermocouple fails (short), the system will log a warning
and continue operating, as long as the other thermocouple is still valid. If both thermocouples fail, then a
3004 fault is declared.
Faults may be cleared using the Display Panel or RS-232 interface. Rebooting the system
NOTE
is another method of clearing faults.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3005 Internal Warning TET DELTA
Turbine Exit Temperature Delta
System Severity Level 2
A TET Delta fault typically occurs from an unusual flame pattern in engine or control board circuitry has
failed. Readings from the redundant TET sensors should normally be close together. Software declares
this fault when the difference between TET1 and TET2 exceeds 121 °C (250 °F).
Faults may be cleared using the Display Panel or RS-232 interface. Rebooting the system
NOTE
is another method of clearing faults.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3006 Internal Warning TCIN OP
Compressor Inlet Thermistor Open
System Severity Level 2
The thermistor inputs are expected to measure within a specified range. Values outside this range indicate
hardware circuitry problems. The software declares a Compressor Inlet Thermistor Open condition when it
reads less than -51 °C (-60 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3007 Internal Warning TCIN SH
Compressor Inlet Thermistor Short
System Severity Level 2
The thermistor inputs are expected to measure within a specified range. Values outside this range indicate
hardware circuitry problems. The software declares a Compressor Inlet Thermistor Short condition when it
reads higher than 93.3 °C (200 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3008 Hi-Temp Warning TCIN HI TEMP
Compressor Inlet Thermistor High Temperature
System Severity Level 2
An environmental temperature range exists for the product that should not be exceeded. The software
declares this fault when it reads higher than 79.4 °C (175 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3009 Lo-Temp Warning TCIN LO TEMP
Compressor Inlet Thermistor Low Temperature
System Severity Level 2
An environmental temperature range exists for the product that should not be exceeded. The software
declares this fault when it reads less than -20 °C (-4 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3014 Hi-Temp Fault BOARD TEMP HI
ECM Control Board Temperature High
System Severity Level 3
An environmental temperature range exists for the product that should not be exceeded. This fault is
declared when the board temperature reads greater than 79.4 °C (175 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3015 Lo-Temp Warning BOARD TEMP LO
ECM Control Board Temperature Low
System Severity Level 2
An environmental temperature range exists for the product that should not be exceeded. The software
declares this fault when the board temperature reads less than -20 °C (-4 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3017 Internal Fault BOARD TEMP SH
ECM Control Board Temperature Short
System Severity Level 3
Thermistor inputs are expected to measure within a specified range. Values outside this range indicate
hardware circuitry problems. The software declares this fault when the board temperature reads greater
than 93.3 °C (200 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3018 Internal Warning PWR SUPPLY HI
ECM Power Supply Voltage High
System Severity Level 2
This checks that the power supply voltage is operating in a range that is not harmful to other system
components. The software declares a Power Supply High fault when the feedback signal reads greater
than 27.5 V.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3020 Internal Fault SPEED DELTA
Engine Speed Delta Exceeded
System Severity Level 3
The Speed Delta conditions detect when the shaft accelerates at speeds not physically possible by
mechanical parts. This usually occurs when the shaft breaks or speed sensor fails. Software declares a
Speed Delta Exceeded fault when the current speed sample is greater than the last recorded speed by
more than 10,000 RPM.
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3021 Internal Warning PAMB FAILED
Ambient Pressure Sensor Failed
System Severity Level 2
Ambient Pressure inputs are expected to measure within a specified range. Values outside this range
indicate hardware circuitry problems. A value greater than 117.2 kPa (17.0 psia) or less than 27.6 kPA
(4.0 psia) causes an ambient pressure open condition to be declared. The system will continue operating
using the default value of 101.33 kPa (14.696 psia).
Recommended Spare Parts
• ECM Control Board • ACM • ACM Harness
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3023 Hi-Alt Warning PAMB LOW
Ambient Pressure Low
System Severity Level 2
This checks that the ambient pressure is sufficient for system components to operate normally. The
software declares an Ambient Pressure Low fault when the feedback signal reads less than 55 kPa
(8.0 psia).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3034 Hi-Temp Fault LCM BRD TEMP HI
LCM Control Board Temperature High
System Severity Level 3
An environmental temperature range exists for the product that should not be exceeded. This fault is
declared when the LCM board temperature reads greater than 79.4 °C (175 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3035 Lo-Temp Warning LCM BRD TEMP LO
LCM Control Board Temperature Low
System Severity Level 2
An environmental temperature range exists for the product that should not be exceeded. The software
declares this fault when the LCM board temperature reads less than -20 °C (-4 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3036 Internal Fault LCM BRD TEMP OP
LCM Control Board Temperature Open
System Severity Level 3
Thermistor inputs are expected to measure within a specified range. Values outside this range indicate
hardware circuitry problems. The software declares this fault when the board temperature reads less than -
51 °C (-60 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3037 Internal Fault LCM BRD TEMP SH
LCM Control Board Temperature Short
System Severity Level 3
Thermistor inputs are expected to measure within a specified range. Values outside this range indicate
hardware circuitry problems. Software declares this fault when the board temperature reads greater than
93.3 °C (200 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3038 Internal Fault ECM PWRSP OTMP
ECM Power Supply Overtemperature
System Severity Level 3
An environmental temperature range exists for the product that should not be exceeded. The software
declares this fault when the ECM Power Supply temperature reads greater than 100 °C (212 °F).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3039 Internal Fault ECM PWRSP TMP OP
ECM Power Supply Temperature Sensor Open
System Severity Level 3
This fault is reported when the ECM generator power supply temperature reads less than -44 °C (-47.2 °F).
Note: This fault is not reported if the ECM Part Number is 509161 (GC only hardware - it uses different
power supply thermistor).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
3040 Internal Fault ECM PWRSP TMP SH
ECM Power Supply Temperature Sensor Short
System Severity Level 3
This fault is reported when the ECM generator power supply temperature reads greater than 150 °C
(302 °F).
Note: This fault is not reported if the ECM Part Number is 509161 (GC only hardware - it uses different
power supply thermistor).
This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any
purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product
specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.
Copy is uncontrolled; user is responsible for verifying current revision.
SERIES 4000 FAULT CODES
Softwar e Faults
Overview
Series 4000 fault codes are assigned to faults related to the software. The following table shows the fault
number, fault description, system severity level (SSL), isolation message, and comment for each fault.
The troubleshooting procedure for each message follows the table.
NOTE Caution must be taken when reverting back to the old software as PM faults will occur.
NOTE After troubleshooting the 5000 faults, always reboot system to clear faults.
This fault appears when the SPV25 fuel subsystem reports that an error occurred in the device’s operation.
The fuel controller has 32 different faults that it can declare. Every one of these faults is displayed by the
ECM as a fault “5000 FUEL SUBSYSTEM”.
If a fault 5000 occurs, the fuel controller must be asked to report its internal faults. Use the Capstone
Remote Monitoring Software (CRMS) to obtain the fuel controller fault code. In the maintenance edition of
CRMS version 4.1x or higher, this can be done by clicking on the Display menu and then choosing ‘Intra
Devices Faults’. This version decodes the fault word for you. Look up the reported fuel device and fault
bit(s) in the tables in this section. In earlier versions of CRMS the same information may be obtained using
the command ‘ITASTR’ in the CRMS command line. Alternatively, this information may be obtained from
the Incident Log on the Display Panel.
The syntax for this command is: ITASTR=X
Where, X = 3 for Display X = 4 for Battery X = 6 for Woodward Valve
X = 7 for SPV25 X = 8 for ICHP
The returned data will be formatted as follows:
ITASTR, 0=0x000X, 0xNNNNNNNN
Where, x (lower case) means the number returned is a hexadecimal (base 16) number.
X (upper case) is as described above.
N stands for each digit of an 8-digit fault word.
This fault word needs to be converted from hex to binary in order to decode the fuel subsystem faults that
are present. Each digit in the fault word is represented below by the letter N, each having its own number
that indicates the order in which they appear. Each of these digits is a hex number or letter that can be
decoded into a 4-digit binary number. This results in a 32 bit number (8 digits x 4 bits per digit), and each bit
represents a different fault.
The following table shows each hexadecimal digit (N) and its corresponding 4-digit binary number (BBBB).
For example, N0= B3B2B1B0.
N7 N6 N5 N4 N3 N2 N1 N0
B31B30B29B28 B27B26B25B24 B23B22B21B20 B19B18B17B16 B15B14B13B12 B11B10B9B8 B7B6B5B4 B3B2B1B0
Refer to the following table for a list of all 16 hexadecimal digits and their corresponding 4-bit binary
numbers to aid in making the conversion.
Starting with bit 0, we see that there is a “1” in the location for bit 3 and bit 23. Referring to the fault
conversion table above, this means that the SPV25 declared a Position Feedback fault in both the self-test
mode (bit 3) and normal operation (bit 23). Once the bit numbers are identified, then refer to the following
tables for detailed analysis of the faults identified by each bit.
Note: Refer to the following three fuel system configurations when troubleshooting pressure transducers:
1. 0 to 100 psig (Inlet), 0 to 100 psig (Outlet)
2. SPV25 internal transducer (Inlet), 0 to 100 psig (Outlet)
3. SPV25 internal transducer (Inlet), No Outlet
If this is the only fault the system detects, Reprogram FCB PM data struc-
and additionally does not detect power ture and reload FCM software.
supply low or power supply high, mea-
sure VC to determine whether it is within Replace FCB if the fault does not
limits (21.8V)-27.5V at the FCB INTRA clear after the above action.
harness connector between pins A3 (car-
rying 24VC ) with reference to A6 pin 10,
B6 pin10, or B1 pins 3 or 4 (ground pins).
Confirm if the input voltage of the PDM If the output voltage is out of
(inside of ECM) is greater than 200V, and specification, replace the PDM1
output voltage is within 21.8-27.5VDC. power supply.
Unplug the low voltage harness from
power supply connector J2 and conduct
the measurements on the power supply
J2 connector between pins 5 or 11 in ref-
erence to pins 3, 4, 9 or 10.
Loose INTRA har- Connections can come loose Secure INTRA Harness con-
ness connection at through handling of device or dur- nection to UFCB.
the UFCB ing component change.
The INTRA har- Wear and tear due to parts han- Replace INTRA harness.
ness is damaged dling or component replacement
Data has become Data structures may have Reprogram FCB EEPROM
corrupted become corrupted during opera- data structures and soft-
tion ware.
UFCB EEPROM Device has intermittent problem Replace FCB control board.
device has failed which causes data errors during Note: The new PM must be
readings. programmed with appropri
Problem persists even when PM ate P/N and S/N and loaded
is re-programmed. with the software.
Note: Refer to the following three fuel system configurations when troubleshooting pressure transducers:
1. 0 to 100 psig (Inlet), 0 to 100 psig (Outlet).
2. SPV25 internal transducer (Inlet), 0 to 100 psig (Outlet).
3. SPV25 internal transducer (Inlet), No Outlet.
DC Bus Voltage Battery is charged Due to charging conditions, the Restart system and
exceeds maximum or charging battery may not be able to accept continue operation.
limit. power during Stand Alone offload
events.
DC Bus Voltage Loss of DC Bus Power In Grid Connect operation, if the output Inspect LCM
fails to meet contactor opens, adequate power may Output Contactor
minimum limit not be available to operate engine operation
above minimum speed.
Consult Capstone
Technical Support.
In Grid Connect, If the LCM contactor does not mechani- Replace Contactor
the Contactor has cally close, then adequate power may not in LCM
failed Open. be available to accelerate the engine.
Failed IGBT’s Refer to the Troubleshooting a Micro- Replace ECM or LCM IGBT
Turbine that Does Not Wake Up Module
section and check the integrity of GEN
IGBT’s and INV IGBT’s.
Speed Sensing View engine speed through display panel Contact Capstone
Circuitry or CRMS (0.5 second update rate) after Technical Support
issuing a start command. If engine speed
is noted then sensing circuitry is operat-
ing correctly.
Magnet Shaft Magnet shaft does not turn when manu- Perform following steps:
ally rotated and examined with a retract- 1. Turn power OFF
able mirror inside the engine. 2. Turn battery breaker OFF
3. Remove the engine air fil-
ter
4. Loosen the metal C-clamp
that holds the black flex
hose in place, and discon-
nect the flex hose from the
engine.
5.Insert a 4-mm allen
wrench into the magnet shaft
and manually rotate the
engine (apply force). If the
engine does not rotate, it
may have seized and must
be replaced.
TET rise not Fuel not turned On Check any externally installed fuel shut- Open external fuel
detected offs to verify that fuel flow is obstructed. shutoffs
within Light
Off Window Fuel BTU content System uses Fuel Index values adjustable Set Fuel Indices.
different from what by the user to compute mass flow of fuel.
system expects Wrong settings can cause inadequate Confirm Site Btu
levels of fuel flow to achieve combustion. Content.
No voltage provided Verify that 24Volts is provided from the Replace harness
to the Exciter harness during start.
TET rise not Spark not provided to Start engine and listen for igniter to fire Replace Igniter
detected ignite fuel three times a second.
within Light WARNING: THIS IS DANGEROUS:
Off Window If necessary, turn OFF power to system.
(Continued) Remove igniter and place it in a location
where the tip will not arc with the
system. Start system and verify spark
is produced.
Voltage not provided to Check and verify that voltage is being Check/replace
Solenoids provided to shutoff valves and manifold. solenoid harness
Fuel Shutoff Solenoid Verify that the inlet pressure reading is Replace Fuel
failed Closed equal to supply pressure during start Shutoff Solenoid
(2 to 3 psig Delta P).
Fuel Shutoff Solenoid May cause Hard Light Overtemperature Replace Fuel
failed Open Shutoff Solenoid
Fuel Manifold Solenoid Exit pressure reading should be less Replace Fuel
failed Closed than 10 psig during start. Manifold
Fuel Manifold Solenoid May cause Hard Light Overtemperature Replace Fuel
failed Open Manifold
Fuel Inlet Pressure Sen- Compare fuel inlet pressure reading to Replace Fuel Inlet
sor Reading High actual fuel pressure being applied to Pressure Sensor.
system.
Note: Systems cannot handle more Replace Fuel Device
pressure than the sensor is rated for. PM.
Fuel Flow Device Feed- SPV% command does not match Reload SPV PM.
back does not match feedback. If problem persists,
command replace Fuel Flow
Device.
Engine speed Loss of DC Bus In Grid Connect operation, if the LCM Inspect LCM Output
sensor reports Power contactor opens, adequate power may Contactor operation
reading less than not be available to operate engine above
minimum limit minimum speed
Turbine Exhaust System not pro- System requires knowledge of the Adjust Fuel Indices
Temperature is grammed with correct fuels properties in order to
greater than the adjustments for fuel. determine mass flow requirements.
limit for sustained
period of time. Changes in BTU Refer to system specifications for Regulate fuel
content of fuel wider maximum range of BTU content supply
than the range that change that the system can
system can support support.
Low Inlet Fuel Inlet pressure readings lower than Replace inlet
Pressure Reading actual supply pressure will cause pressure sensor
greater fuel flows than expected.
High Fuel Exit Exit pressure readings higher than Replace Exit
Pressure Reading actual values will cause greater fuel Pressure Sensor
flows than expected.
Fuel Device Stuck Verify fuel device command is Reload SPV PM.
equal to device feedback If problem persists,
replace Fuel Flow
Device.
Turbine Exhaust System not programmed System requires knowledge of the Adjust Fuel Indices
Temperature is with correct adjustments fuels properties in order to deter-
greater than the for fuel. mine mass flow requirements.
maximum limit
Changes in BTU content Refer to system specification for Regulate Fuel
of fuel wider than the maximum range of BTU content Supply
range that system can change the system can support.
support
Low Inlet Fuel Pressure Inlet pressure readings lower than Replace Inlet
Reading actual supply pressure will cause Pressure Sensor
greater fuel flows than expected.
High Fuel Exit Pressure Exit pressure readings higher Replace Exit
Reading than actual will cause greater fuel Pressure Sensor
flows than expected.
Fuel Device Stuck Verify fuel device command is Reload SPV PM.
equal to device feedback If problem persists,
replace Fuel Flow
Device.
Combustion Fuel not turned On Check any externally installed fuel Open External Fuel
ceases during shutoffs to verify that fuel flow is Shutoffs
Start-up obstructed.
Fuel BTU content System uses Fuel Index values Set Fuel Indices
different than what the adjustable by the user to compute
system expects mass flow of fuel. Wrong settings Confirm Site Btu
can cause inadequate levels of Content.
fuel flow to achieve combustion.
Adequate fuel Gaseous fuel systems require a Adjust fuel pressure per
pressure not provided minimum inlet pressure to system specification.
to system achieve adequate fuel flow.
Combustion Fuel Shutoff Solenoid Inlet pressure droops signifi- Replace Fuel Shutoff
ceases during failed Closed cantly on start-up indicating that Solenoid
Start-up fuel has been cut off.
(Continued)
Fuel Shutoff Solenoid May cause Hard Light Over- Replace Fuel Shutoff
failed Open temperature Solenoid
Fuel Manifold May cause Hard Light Over- Replace Fuel Manifold
Solenoid failed Open temperature
Fuel Inlet Pressure Compare fuel inlet pressure Replace Fuel Inlet
Sensor Reading High reading to actual fuel pressure Pressure Sensor.
being applied to system.
Note: Systems cannot handle Replace Fuel Device PM.
more pressure than the sensor
is rated for.
Fuel Flow Device SPV% command does not Replace Fuel Flow
Feedback does not match feedback. Device
match command
Combustion Voltage not Check and verify that voltage is Check/Replace Solenoid
ceases after provided to being provided to shutoff valves Harness
Engine reaches Solenoids and manifold.
Idle Speed
(Continued) Fuel Shutoff Inlet pressure droops signifi- Replace Fuel Shutoff
Solenoid failed cantly on start up indicating that Solenoid
Closed fuel has been cut off.
Fuel Shutoff Sole- May cause Hard Light Over- Replace Fuel Shutoff
noid failed Open temperature Solenoid
Fuel Manifold May cause Hard Light Over- Replace Fuel Manifold
Solenoid failed Open temperature
Fuel Inlet Pressure Compare fuel inlet pressure Replace fuel inlet
Sensor Reading reading to actual fuel pressure pressure sensor.
High being applied to system.
Note: Systems cannot handle Replace Fuel Device PM.
more pressure than the sensor
is rated for.
Fuel Flow Device SPV% command does not Replace fuel flow device.
Feedback does not match feedback.
match command
Consult Capstone
Technical Support.
Compressor Inlet TCIN connection may be intermittent due Tighten TCIN
Temperature read- to a loose connection. connection
ing is intermittent
TCIN reading high TCIN returns a false high reading. Replace TCIN ACM
Generator Generator Current In colder weather, the engine can produce Contact Capstone
Current Limit Limiting more power at lower speeds. Higher Technical Support
Exceeded power engines will reduce speed (stator
voltage), driving the generator into an
overcurrent situation.
Generator connections may have come Tighten Generator
loose causing unexpectedly high current. and ECM
Connections
Stator voltage is linear with speed. Full Attempt an Engine
speed (96,000 rpm) stator voltage is less PM upload.
than 433 VAC (Line to Line).
Replace Engine
Inverter Heatsink Ambient condi- Heatsink dissipates enough heat to Operate as specified
Current Limit tions too hot operate in the ambient temperatures
exceeded specified. Air cooling system
provided may not be adequate for
operating environment.
LCM Fan failure Pull ECM cover and verify fan Secure fan connector
connector is plugged in correctly.
Inverter Output Loose Power Inverter power connections may Tighten User Output
Current Limit Connections have come loose, causing unexpect- and DPC power
exceeded edly high current. connections
Power Factor of Power factor of the user’s load could Correct Power
User’s Load cause the output current to exceed Factor or reduce load
the system rating.
Load too large User’s load exceeds the current Reduce load
rating of the system
Generator Heat- Noise on input Improper grounding of the system Correct system
sink reading signal can cause erratic readings from grounding
greater than limit sensors.
ECM fan failed Verify the ECM and LCM fans are Contact Capstone
rotating when the system is starting. Technical Support
Consult Capstone
Technical Support.
Inverter Heat- Noise on input Improper grounding of the system Correct system
sink reading signal can cause erratic readings from grounding
greater than sensors.
limit
Ambient condi- Controller has been installed in an Provide cooler ambient
tions too hot environment that is too hot for temperature conditions
specified operating range.
LCM fan failed Verify the LCM fan is rotating when Contact Capstone
the system is starting. Technical Support
Engine produces Inadequate Fuel If software fuel command is very Make sure fuel is in the tank
10 kw less power Supply or Inlet high this would indicate that and no restrictions exist in
than expected Fuel Pressure inadequate fuel or inlet fuel the fuel line to the system.
pressure is being provided
to the system.
Clogged Fuel Debris in fuel filter is restricting Check fuel filters - supplied
Filter fuel flow to engine. by Capstone and potentially
by the customer
Battery does not Battery State of Verify the transient battery state of Recharge Battery
precharge internal Charge (SOC) Low charge is greater than 30 SOC and Pack
DC Bus in Stand voltage is greater than 210 volts.
Alone operation
BCM Contactor does When start command is issued, the Replace BCM
not close contactor in BCM does not close Contactor
allowing DC bus to charge.
Grid does not Grid Power not Logic power provided from the Apply Grid Power to
precharge internal applied BCM, but grid power not available Output
DC Bus in Grid to charge DC bus.
Connect operation
Precharge Board in Grid power is applied, but DC bus Replace LCM
LCM failed voltage is reading less than Precharge Board
(Earlier model Micro- 1.414 * VACutility (LL).
Turbines)
Not enough Not enough Micro- You must have enough MicroTurbine Install more
MicroTurbines Turbines available to systems to meet the load requirements. MicroTurbine
available to load meet Minimum Power Factor in the ambient conditions when systems.
within Minimum requirements matching the MicroTurbine size to load
Timeout Period requirements.
Operating in SA Mode, Stand Alone System reports this fault to Reduce load demand or
MicroTurbine can not application is protect its battery health. add another MicroTurbine
supply sufficient power overloaded Application is undersized in MultiPac configuration.
to the load application for the load.
Low battery System OFF for too long. Charge battery (in GC Mode)
voltage Not recharged properly dur- or allow MicroTurbine to run
ing previous operation (in SA Mode) with no load to
charge battery.
ECM, LCM, or Noise on input Improper grounding of the system Correct system
BCM Heatsink signal can cause erratic readings from grounding
reading greater sensors.
than limit
Ambient condi- Controller has been installed in an Provide cooler ambient
tions too hot environment that is too hot for temperature conditions
specified operating range.
A jumper must be installed on both the Local and Global E-stop connections of the UCB to
NOTE
prevent a manual E-stop condition.
System in Battery Pack circuit Grid power will provide voltage Turn on Battery Circuit
Stand Alone breaker Off with grid for ECM Control Board to Breaker, press battery start
Mode and no power applied. operate, however, the battery button, and wait 10 seconds
Battery found pack must have battery power to for device to communicate
operate. with ECM.
Grid power applied, Query the Utility Connection set- Set Utility Connection to Grid
but system is ting from the Display Panel or Connect.
configured Stand RS-232 (UTLCON). Verify that
Alone and Battery this value is set correctly. Press Battery Start button on
Controller not Display Panel to wake up
powered on. Battery Controller.
Stand Alone with After the AUTOSLP timer Press battery start button and
Grid Power and Auto expires, the ECM Control Board wait 10 seconds for battery to
Sleep Timer times will command the battery to communicate with ECM
out sleep. If the ECM Control Board Control Board
still has power, is in Stand Alone
mode, and can not communi-
cate with a battery, then this
fault is declared.
12-Volt Battery in Measure voltage across the Attempt to charge the battery
User Connection 12-volt battery located inside the to 12-12.6 volts, if the voltage
Bay failed Communications Bay/UCB. is greater than 8 volts.
Verify the voltage is greater than
8 volts. Replace the 12-Volt battery if
the voltage is less than 8 volts.
System in Circuitry on User Jumper Battery Start terminals J10 pins 2 Replace User
Stand Alone Connection Board and 3 on User Connection Board. Verify Connection Board
Mode and no failed. that voltage across Battery Start terminals
Battery found reads zero volt. Verify that voltage from
(Continued) Battery Start terminal reads greater than
5 volts.
Battery connections With battery circuit breaker ON, measure Trace connections
to BCM battery pack voltage from battery side of back to battery and
Contactor coil to screw terminal E3 on make sure connec-
BCM Power Board. Value should read tions are secure.
greater than 190 VDC in the BCM.
Ribbon cable Check ribbon cable for wires not Replace ribbon
connecting BCM connected or making contact. Make sure cable.
Control Board to that ribbon connections are made
BCM Power Board securely to each board.
failed
Component failure Press Battery Start button on the Display Attempt a BCM PM
on BCM Control Panel or jumper Battery Start terminals on upload.
Board the User Connection Board. Verify that
LED10 (BCM Precharge LED) lights up for Replace BCM
4 to 8 seconds. Control Board.
Contact Capstone
Technical Support
Contact Capstone
Technical Support.
DC Bus Voltage Battery is charged Due to charging conditions, the Restart system and
exceeds Maximum or charging battery may not be able to accept continue operation.
Limit. power during Stand Alone offload
events.
Hardware failure Check IGBTs using standard diode Replace failed IGBT(s).
with IGBTs or power test.
board capacitors
Failed UCB The RS-485 UCB driver chip may Replace JUCB.
have failed.
Failed ECM CB The ECM CB RS-485 driver may Replace ECM CB.
have failed.
Replace LCM
control
coard.
Failed IGBT Check IGBT with standard diode test. Replaced defec-
Possibly the internal sensing circuitry tive IGBT.
has also failed. Replace with a known
good IGBT.
Failed LCM power board Circuitry on LCM power board has Attempt a LCM
failed. control board PM
upload.
Replace LCM
power board.
Each bit is set when the corresponding fault is active. Bits 8, 7, and 6 are not assigned at
*NOTE
the present time.
NOTE This error is a function of software timing only and should not happen on a fielded unit.
Overview
Series 16000 fault codes are assigned to communications faults. The following table shows the fault
number, fault description, system severity level (SSL), isolation message, and comment for each fault.
The troubleshooting procedure for each message follows the table.
CHP Error
Action
Category
FR CHP Down - Must shut down, go to standby, and restart to clear fault.
Note that some FR faults will also cause SSL3 which prevents the MicroTurbine from
running. Also see Note below.
FW CHP Down - May run automatically when fault clears. See Note below.
WN CHP Run - May require further attention.
If either the 17003 (CHP NO AUXIN WRN) or 17005 (CHP NO FLOW WRN) fault is
detected, three attempts to clear the fault condition are made. Based on the ICHP mode
of operation, if the fault condition is present after the third attempt, the faults are handled
as follows:
NOTE ELECTRICAL PRIORITY - The diverter is commanded to move to Full Bypass and
MicroTurbine continues to operate.
THERMAL PRIORITY - The diverter is commanded to move to Full Bypass and
MicroTurbine shuts down.
Refer to fault codes 17003 and 17005 for more details.
The occurrence of fault code17002 may result in occurrence of fault codes 17006 through
NOTE
17009.
NOTE The status of AUXIN is not checked if CHP is set to run in Thermal Bypass mode.
This error detects a failure of the water temperature measurement. The 17011 and 17012 faults are the
most critical measurements in the CHP system. Without these parameters, it is not possible to avoid an
overtemperature. When these faults occur, the MicroTurbine must shut down.
Open circuit <= 21 °F (-6 °C) Short circuit >= 246 °F (119 °C).
Water temperature refers to the inlet, outlet, or external sensor temperature feedback
NOTE
condition.
Replace if damaged.
ECM Control ECM Control Board can have Attempt an ECM Control
Board damaged circuitry that prevents it Board PM upload.
from receiving correct message
data. Replace ECM Control
Board.
CHP Control CHP Control Board can have dam- Replace CHP Control
Board aged circuitry that prevents it from Board.
transmitting correct message data.
NOTE The status of AUXIN is not checked if CHP is set to run in Thermal Bypass mode.