2019 Annual Report OG

City of Auburn Hills Fire Department
2019 Annual Report
Ellen Taylor, Fire Chief

Antonio Macias, Assistant Chief
AUBURN H ILLS Fire Department

 Auburn Hills Fire 1899 N. Squirrel Road, Auburn Hills, MI 48326 
2019 Year-End Report

Table of Contents
FIRE CHIEF’S COMMUNICATION...................................................................................................................... 3
DEPARTMENT OVERVIEW................................................................................................................................... 4
-Organizational Chart...................................................................................................................................... 5
-Fire Station Locations..................................................................................................................................... 6
-Department Fleet............................................................................................................................................. 7
ADMINSTRATION OVERVIEW........................................................................................................................... 9
-Public Protection Classification............................................................................................................... 10
-Grant Work...................................................................................................................................................... 11
-Committee Work………………………………….………………....….…………………………………………………. 11
-Fleet Replacement………………………………….……………………………………………………………………… 12
-Equipment/Assets Procurement............................................................................................................. 12
-Promotions……..…………………………………………………………….......……………………………………..…… 14
-New Hires………………………………………………………………………………....…………………………………… 16
FIRE SUPRRESSION DIVISION......................................................................................................................... 17
-Incident Calls.................................................................................................................................................. 17
-Three (3) Year Incident Response Type Breakdown........................................................................ 17
-Five (5) Year Number of Incident Comparison.................................................................................. 17
-Incident Volume………........……………………………………………………………………………………………… 18
-Incident Volume by Station...................................................................................................................... 18
2019 FD Annual Report Page 1



-Significant Incidents……....…...…….....……………………………………………………………………………….. 19
-Outdoor Burn Complaints......................................................................................................................... 21
-Emergency Medical Service...................................................................................................................... 22
-Viable Cardiac Arrest Incidents................................................................................................................ 23
-Medical Service Revenue........ ................................................................................................................... 24

.
-Mutual Aid Assistance................................................................................................................................. 25
TRAINING DIVISION .......................................................................................................................................... 27
-Departmental Training…………….………………....………………………………………………………………… 28
-Fire Operations Training ........................................................................................................................... 29
-Specialty Team Participation.................................................................................................................... 29
-Hazardous Material Team......................................................................................................................... 30
-Technical Rescue Team...............................................................................................................................30
FIRE PREVENTION............................................................................................................................................... 31
-Plan Reviews and Inspections…………....………………………..………………………………………………… 31
-Hazardous Material Disclosures…………… .……………………………………………………………………… 32 .
-Public Education/Community Risk Reduction................................................................................... 33
-Educational Program Highlights............................................................................................................. 34

AUBURN H ILLS 
Fire Department

FIRE CHIEF’S COMMUNICATION
It is a pleasure to present the following 2019 annual summary report for the City of Auburn Hills Fire Department.
With our elected officials and City Administration’s support, the department has taken great steps in moving the
department forward in order to provide the best possible fire, medical, and specialty services; and to lower
community risks to all who live, work, and play within our City limits.
During the year of 2019, the fire department personnel responded to 3,906 service calls. This is an increase of 173
incidents from 2018, or a 4.6% overall increase in emergency calls. The annual number of incidents has increased
at an average of 3.7% for the last five years or since 2015. Emergency medical rescue calls accounted for 69.25 %
of the total calls, which amounts to a 1.66% increase in the department’s medical call volume from last year. The
cost revenue in providing medical services also increased from $671,031 to $703,364, resulting in a 4.8% growth
of funds in 2019.
There were ninety-four (94) fire incidents in total. These fire occurrences break down to the following categories:
forty-three (43) structural fires, thirty-five (35) vehicle fires, six (6) outdoor rubbish fires, five (5) outdoor brush
fires and five (5) fires categorized as other. We responded to 129 outdoor burn complaints which increased from
2018’s eighty (80) complaints. The department relied on mutual aid assistance on 167 incidents resulting in a 15%
or 45 call increase from last year. AHFD in return provided mutual aid back to other fire departments seventy-two
(72) times, an eight (8) incident decrease from 2018. The cause for the increase of needed emergency service
assistance from other departments and the decrease in our ability to assist other departments is believed to be the
relatively high increase of simultaneous incidents occurring within our own City limits. The department responded
to 1,270 concurrent calls, equaling 32.5% of the department’s entire 3,906 annual run number.
The Fire Prevention Division performed 866 inspections, a 3% increase from 2018. The division’s 173 follow-up
inspection surge was mainly the reason for the overall increase in inspections. The division’s completed overall
plan reviews for building construction or remodeling dropped by eight (8) or 2.8%. Site, Detection, and
Pyrotechnic plan reviews were the only categories that increased between 2018 and 2019.
Our department’s overall goal is to be a self-reliant, progressive, and proactive leading organization that
collaborates closely with internal and neighboring agencies in delivering the most effective and efficient
emergency services. Lastly, I would like to thank all of the dedicated department members who contributed to the
following annual report.
Ellen Taylor
Fire Chief
Auburn Hills Fire Department

AUBURN H ILLS 
Fire Department

DEPARTMENT OVERVIEW
The Auburn Hills Fire Department currently employs four (4) administrative personnel, one (1) fire
department intern, twenty-five (25) full-time suppression personnel, eight (8) part-time employees,
and seven (7) paid-on-call employees. The twenty-five (25) full-time suppression personnel are
split into three (3) varying twenty-four (24) hour shifts for the three (3) fire stations of Auburn Hills
covering three (3) separate districts of the city. During each shift there are seven (7) personnel on
staff, AHFD also relies on part-time and paid-on-call employees to compliment the full-time
personnel in filling in one additional firefighter slot throughout the year giving the department the
capability of eight (8) personnel serving the community every day. Recently, AHFD has added
new roles to increase the amount of leadership, structure, and organization of the overall
department as a whole. With the new positions being implemented through the department,
several (7) promotions were in store for members of the Auburn Hills Fire Department, including
promotions to Administrative Officer, Captain, and Lieutenant. Below is the Auburn Hills Fire
Department’s current organizational chart representing the current structure of the department
and budgeted positions which was updated following many recent position additions added to the
department at the end of the 2019 year.

AUBURN H ILLS 
Fire Department

Organizational Chart 2019

AUBURN H ILLS 
Fire Department

Fire Station Locations
The Auburn Hills Fire Department consists of three stations at varying parts of the City to cover
the 17.4 square miles of Auburn Hills and its citizens.
Station 1 Station 2/Administration Station 3
Located in Downtown Auburn Hills Located next to City Hall across Located at 3253 Joslyn Road to
at 3483 Auburn Road to cover the from Oakland University at 1899 cover the Northern portion of the
South portion of the City. N. Squirrel Road to cover the City.
central portion of the City.
Overview of Auburn Hills with Fire Station Locations

AUBURN H ILLS 
Fire Department

Department Fleet
The Department’s vehicle fleet includes many differing trucks and engines to help protect the City of
Auburn Hills from a variety of accidents and emergencies. Currently, AHFD’s fleet consists of three (3)
aerial ladder trucks, four (4) ambulances, two (2) fire engines, two (2) prevention vehicles, one (1) utility
truck, two (2) administrative vehicles, and one (1) special response vehicle totaling fifteen (15) vehicles
in the fleet.
EMS - Rescues
The Auburn Hills Fire Department currently owns three (3) rescue ambulances equipped with top of the
line features and capabilities. Each ambulance can provide Basic Life Support (BLS) and Advanced
Life Support (ALS) as well as EMS transportation services.

AUBURN H ILLS 
Fire Department

Suppression - Fire Engines
AHFD currently owns 3 fire engines capable of pumping 1,500 gallons of water per minute, holding 750
gallons in portable tanks, and housing over 2,000 feet of fire hose lines. The fire engines can handle
various emergencies including massive structure fires, entrapped car accident victims, and incidents
involving many varying classifications of hazardous materials.
Suppression - Aerial Ladder Trucks

With similar builds to the fire engines, AHFD also owns three (3) aerial
ladder trucks or “quints”. Each are equipped with 1,500 gallons per
minute pumping capability, 500 gallon portable tanks, variety of fire hose
lines, ground ladders, and a 75-foot aerial ladder. Each aerial ladder is
equipped with a nozzle with 1,000 gallons per minute pumping capability
that can reach to the top of the ladder when fully extended.

AUBURN H ILLS 
Fire Department

Suppression/EMS - Special Response
Certain personnel of AHFD have advanced training and certification in hazardous material spill accidents and
technical rescues. Paired with other fire/police personnel from other departments in North Oakland County to
assist in major incidents or events. AHFD’s Special Response engine is equipped with large caches of
equipment necessary for hazardous material emergencies and to mitigate leaks/spills. This unit is also
equipped with much equipment for various rescue calls to initiate rescue procedures until North Oakland’s
Technical Response Team’s heavy rescue can arrive on-scene.
ADMINISTRATION OVERVIEW
Auburn Hills Fire Department’s administrative staff has spent much time in improving public education,
community outreach, and, ultimately, the effectiveness of the fire department as a whole. In 2019, there
were many changes to support suppression staffing structural changes and new fire department roles.
New roles have recently been added to the department, giving way to seven (7) promotions for the
positions of: Administrative Officer, Captain, and Lieutenant. The department has been fortunate enough
to purchase new fire equipment, hire more firefighters/EMS personnel, and add a fitness center to support
AHFD’s emergency service needs to provide effective, efficient, and safe fire/medical services for the City
of Auburn Hills. The department also participated in federal grants that helped provide salary coverage for
personnel and some departmental new purchases.

AUBURN H ILLS 
Fire Department

Public Protection Classification
AHFD is currently ranked in Class three (3) for
their Public Protection Classification (PPC) as
concluded by a third-party evaluation by the
Insurance Services Office, Inc. (ISO). ISO
assigns PPC grades on a scale of one (1) to
ten (10) based on the fire protection
capabilities of a department whereas class
one (1) rating represents an exemplary fire
suppression program and where a class ten

(10) rating indicates that the department’s
current fire suppression program does not

meet ISO’s minimum standards.
ISO is an independent company that evaluates and assesses communities’ fire suppression capabilities to
provide the proper information to insurance companies for marketing, underwriting, and to establish fair
premiums for homeowners and commercial fire insurance; a class one (1) rated community’s insurance
premium would be lower than that of a class ten (10). AHFD’s improved fire protection classification will
reduce insurance premiums and provide financial savings for property insurance in Auburn Hills. AHFD’s
ISO rating went into effect July 1st, 2018; Auburn Hills will continue to be ranked as a class three (3) until a
future ISO evaluation is attained. AHFD is continually working to improve the City’s ISO rating by improving
fire suppression services and departmental effectiveness to create a safer community for all.

AUBURN H ILLS 
Fire Department

Grant Work
[Administrative Officer Trevin Robinson]
Staffing for Adequate Fire and Emergency Response (SAFER) Grant: AHFD was awarded a 2018 Staffing
for Adequate Fire and Emergency Response (SAFER) Grant in the amount of $718,551. This amount
includes a cost share between the SAFER program and the City of Auburn Hills. This grant funds three (3)
additional full-time firefighters. This grant allowed AHFD the ability to create new Captain Positions. The
Captains will now respond in the Command Vehicle and are able to better assess the scene, take command
and make overall operations safer for our department and help departmental operations meet required NFPA
standards.
Assistance to Firefighters Grant (AFG): In 2019 the Fire Department was awarded two deferral grants, both
through FEMA. The department’s 2018 Assistance to Firefighters Grant (AFG) was funded in the amount of
$144,000. This grant will update vehicle exhaust systems at all stations for all vehicles. Diesel exhaust is a
known carcinogen and therefore it is vitally important to remove these fumes from AHFD’s fire stations.
Committee Work
Uniform Committee: Utilized to decide upon, order, and handle any uniform related issues and to keep
AHFD in the latest uniforms to keep consistency throughout the department.
Awards Committee: Votes and influences departmental nominations to the Optimist Club, American Legion,
and other departmental awards.
Ambulance Committee: Determines the specific needs of the department for rescue vehicles, designs and
selects the best fit vehicle specifications to ensure efficiency.
Engine Committee: Studies the specifications of varying fire engines to determine the best vehicle for the
department and AHFD’s specific set of needs.
Training Committee: Handles, directs, and oversees any training events or activities including training at
Oakland Community College, the Palace, and around Auburn Hills.



Fleet Replacement
[Firefighter Tony Randolph; Firefighter Alan Lee]
In December of 2018, a new aerial ladder was

purchased for AHFD’s fleet. The brand new 2018 100-
foot Rosenbauer mid-mount aerial ladder vehicle has a
water-flow capacity of 2300 gallons per minute when
fully extended at the top of the 100-foot aerial ladder.
The new vehicle will be a massive enhancement for the
department enabling personnel to fight massive fires
occurring in high-rise and large buildings. This $993,087
ladder has replaced a previously outdated twenty-one
(21) year old ladder in the department’s fleet; it will be
posted at AHFD’s Station three (3) on Joslyn Road
nearest to the City’s prevalent large industrial
complexes and businesses.
Equipment/Asset Procurement
Artwork Donation: During April of 2019, AHFD generously

received a handmade American flag created out of red,
white, and blue fire hoses. Rochester Hills’ Battalion Chief
Roger Clausen created this wonderful and meaningful flag for
the Auburn Hills Fire Department. It is currently on display at
AHFD’s Station two (2) and will continue to proudly be
displayed for years to come.

AUBURN H ILLS 
Fire Department

Public Safety Fitness Center: Auburn Hills’ Public
Safety building has recently renovated its fitness
center for all public service employees. The City of
Auburn Hills would like to graciously thank Firefighter
Alan Lee who procured the remodeling of the fitness
center. FF Lee utilized his fitness certifications and
experience to influence fitness equipment purchases
and specifications for the remodeled room; from
fitness beginners to fitness experts, Alan ensured
that the fitness center would benefit all City
employees.
Command Vehicle: The department purchased a

much needed command vehicle with modern AHFD
logos, contemporary design elements, and a fresh
engine so leading fire roles can arrive on-scene
quickly to set up an action plan and take strategic
command of ongoing situations.
Prevention Tablets: The Fire Prevention Bureau recently

received five (5) new 12” Dell tablets for the Fire
Inspectors to have easier access to occupancy
databases in the field, allowing them to input updated
data and plans on the go. Our Administrative Officer also
utilizes one of the tablets during field training, operation
management, and documentation.

AUBURN H ILLS 
Fire Department

Promotions
The Auburn Hills Fire Department is excited to announce the addition of new leadership positions being
implemented into our department. By increasing the amount of organization and leadership within the fire
department, we allow ourselves to become better trained, more knowledgeable, and increasingly prepared
for emergency situations. With the incorporation of these additional roles, there were many needful
promotions in store for the department.



We would like to honor and recognize the following personnel in their new roles: Trevin Robinson,
Administrative Officer; Owen Milks, Captain; John Hering, Captain; Michael Strunk, Captain; Bryan
Shambeck, Lieutenant; Michael Riedy, Lieutenant; Dane Hazelton, Lieutenant; and Christopher Babcock,
End of Probationary Firefighter. With the newly added positions, we hope to improve the efficiency and
community within our department, and in turn better serve the citizens of Auburn Hills.
New Captains: John Hering, Owen New Lieutenants: Dane Hazelton, New Administrative Officer: Trevin
Milks, and Mike Strunk are sworn Michael Riedy, and Bryan Robinson is sworn into his new
into their new position by taking Shambeck are sworn into their new position by taking the Oath of
the Oath of Office. position by taking the Oath of Office.
Office.
End of Probationary Firefighter: Firefighter

Christopher Babcock is honored with his
departmental photo presentation slide
before his Oath of Office.



New Hires
As the City of Auburn Hills grows in residential populations and commercial occupancies, the fire
department is stricken with the task of ensuring that there are enough firefighters, paramedics, and
EMTs to keep the citizens of Auburn Hills safe. In 2019, there were a total of four (4) newly hired part-
time firefighters/EMTs, one (1) full-time firefighters/EMTs, and one (1) full-time firefighter/paramedic.
Previously part-time Firefighter Kenyatta Brown also received a promotion to a full-time position.
Full-Time Part-Time
Jay Coaster Joshua Gomez
Firefighter/Paramedic Firefighter/EMT
Kyle Goschnick
Firefighter/EMT
Joshua Miller
Firefighter/EMT
Christian Major
Firefighter/EMT
Kenyatta Brown
Firefighter/EMT Ezri Pleasant
Firefighter/EMT



FIRE SUPPRESSION DIVISION
AHFD’s fire suppression division is broken into four (4) separate but cooperative sections to ease reporting
of the department. It is divided into overall incident rates, fire-related incidents, medical service incidents,
and specialty teams’ activities. AHFD is continually working towards improving its suppression division
effectiveness and efficiency through equipment improvement, structural leadership, knowledgeable training
exercises, and other valuable practices to enhance the department and better protect the citizens of Auburn
Hills.
Incident Calls
Incident Comparison (5-Year Breakdown)
Incident Type 2019 2018 2017 2016 2015
EMS/Medical 2705 2523 2566 2212 2201
Fire/Suppression 94 91 103 79 84
Total 3906 3733 3618 3279 3394
In 2019, AHFD responded to a total of 3,906

Incidents by Year (3-Year Breakdown)
incidents consisting of 94 fire incidents, 2,705 Incident Type 2019 2018 2017
medical incidents, 112 hazardous condition Fire 94 91 83
EMS/Rescue 2705 2523 2528
incidents, 279 service calls, 369 good intent calls,
Hazardous Condition 112 120 106
338 false calls, and 7 categorized as “other/special”. Service Call 279 285 309
There was an overall incident amount increase of Good Intent 369 401 333
False Call 338 308 258
4.6% between 2018 and 2019, which has been
Rupture/Explosion 2 4 1
increasing at an average of approximately 3.7% per Special/Other 7 1 0
Total 3906 3733 3618
year since 2015’s total of 3,394 incidents despite a
small decrease of incidents between 2015 and
2016.

AUBURN H ILLS 
Fire Department

Incident Volume
[Captain Owen Milks]
Any incident that occurs within Auburn Hills is dispatched to one of the three (3) fire stations in the city.
At the end of the year, all incident reports are separated by the fire station that responded to the
incident. In 2019, Station 2’s area had the largest amount of incidents at 48.75% or 1904 calls, followed
by Station 1 that accounted for 28.88% or 1128 calls, and finally by Station 3 at 22.38% or 874 calls.
Incident Volume By Station

Station 3
Incident Volume by Station 22% Station 1
Station 1 1128 29%
Station 2 1904
Station 3 874
Total 3906
Station 2
49%
Station 1 Station 2 Station 3
Significant Incidents
Overturned Semi-Truck Extrication 02/02/2019
At approximately noon, AHFD units were dispatched to an
overturned semi-truck on the westbound M-59 ramp from I-75.
State police, MDOT personnel, AHPD, and AHFD responded
to the scene to find a total of two (2) victims, with one (1)
victim still trapped within the vehicle. Fire personnel had to
utilize special vehicle extrication equipment including the
“Jaws of Life” to safely remove the driver from the overturned
semi. The roadway was shut down for three (3) hours while
crews worked vigorously to save the driver and passenger,
and remove the vehicle from the roadway.

AUBURN H ILLS 
Fire Department

U.S. Farthane Fire 02/26/2019
One of the largest fire incidents within Auburn Hills in 2019, occurred
on February 26th at 2700 High Meadow Circle at US Farathane’s
facility. The fire originated and was contained to the facility’s outdoor
storage area on the south end of the building. In total, seven (7) fire
departments responded to the scene in attempts to control this
massive fire. Due to the nature of the facility’s outdoor storage and
close proximity between storage rows, the blazes engulfed
approximately 20,000 storage bins resulting in over 3.2 million dollars
of damages. The fire was reported to reach over sixty-five (65) feet in
height and covered an area of around 21,000-25,000 square feet.
Varying plastics and metals were stored at the area where the incident occurred, causing large plumes of
black smoke being witnessed from miles away. The immense heat of the fire even caused minor heat
damage to the South end of the building, due to the large amount of carbon within plastics, the fire was
estimated to be at or above 2,000 degrees Fahrenheit. The first units responded at 10:22 AM and the fire was
completely extinguished around 6:30 PM; in total, the fire lasted approximately eight (8) hours while
firefighters worked nonstop to eliminate all hot spots on scene.

AUBURN H ILLS 
Fire Department

Gas Leak Fire at Mosaic Apartments 05/21/2019
AHFD units were dispatched to the Mosaic Apartments located on Kassandra Way for a possible gas leak
fire that was called in. Callers stated that a backhoe, the surrounding area, and a nearby apartment was on
fire. When units arrived, they found the backhoe operator with severe burns on his hands and face, along
with a leaking gas line that was on fire which also reached the nearby apartment building causing $65,000
worth of damage to the backhoe and the apartment building.
Daring Dog Rescue 10/19/2019

At the department’s very own public safety building where Station 2 is
located, Firefighter Tony Randolph responded to a trapped dog in between
two (2) fencing bars. The “Jaws of Life” or hydraulic spreaders were used to
release and rescue the trapped pup who spent the night trapped.



Outdoor Burn Complaints
[Captain John Hering]
The City of Auburn Hills allows leaf burning during
specific timeframes with some restrictions for two
time periods every year for spring and fall burning. Outdoor Burning Complaints
Complaint Type 2019 2018 2017
Auburn Hills also allows citizens to obtain bonfire
Burning Complaint 40 35 44
permits for the burning of firewood outside of the Unauthorized 27 30 30
regulated burning time periods. Despite the City Authorized 13 5 16
Smoke Investigation 9 8 27
having specific posted regulations and ordinances, Misc. Outdoor Fire 40 2 41
there are still many outdoor burning complaints due to Total 129 80 158
nuisance smoke or seemingly uncontrolled outdoor

fires. In 2019, AHFD had a total of 129 incidents
related to outdoor burning, a 61% increase compared
to 2018’s incident total of 80.
The main complaint filed for outdoor burning is

nuisance smoke that may enter neighbor’s homes or
Outdoor Burning Complaints (3-Year
be noticed from cars passing by. The total incidents
Comparison)
include burning complaints, miscellaneous outdoor 50
fires, smoke investigations, authorized burns, and 40

30
unauthorized burns. Of these complaints, 40 were
20
related to burning leaves; 16 complaints were filed 10
during regulated burning time periods with 13 being 0
Burning Unauthorized Authorized Smoke Misc.
authorized under city ordinances. Although there Complaint Investigation Outdoor Fire
were 129 complaints, no citations have been written 2019 2018 2017
because residents are cooperative and understanding

when asked to extinguish their fires.



Emergency Medical Service (EMS)
[Captain Owen Milks]
Emergency Medical Services (EMS) accounts for the
largest number of calls for services with 2705 incidents Monthly EMS Response Time
which equates to nearly 70% of the call volume. EMS Month Priority Non-Priority
January 6m04s 7m11s
calls are classified as priority calls or non-priority calls. February 6m07s 7m05s
Priority calls include overdoses, chest pain, large March 7m08s 8m08s
April 5m58s 7m22s
lacerations, head injuries, car accidents, difficulty
May 7m09s 7m09s
breathing, traumatic injuries, and life-threatening June 7m35s 8m11s
injuries; non-priority calls include headaches, lift July 6m34s 7m45s
August 7m20s 7m29s
assists, minor injuries, anxiety, small cuts/bruises, September 6m06s 7m39s
dizziness, and non-life-threatening injuries. In 2019, October 6m30s 7m16s
November 6m06s 7m55s
AHFD had an average priority response time of six (6)
December 6m15s 7m45s
minutes and fifty-eight (58) seconds and an average Average 6m58s 7m40s
non-priority response time of seven (7) minutes and
forty (40) seconds. April has the quickest priority
response time out of the entire year at five (5) minutes
and fifty-eight (58) seconds. February has the quickest
non-priority response time of the year at seven (7)
minutes and five (5) seconds. Every call for service is
important to respond to as soon as possible so no
further injuries or pain can arise, the Auburn Hills Fire
Department is grateful to have such dedicated
firefighters and paramedics that commit themselves to
arriving on scene as quickly as possible.

AUBURN H ILLS 
Fire Department

Viable Cardiac Arrest Incidents
[Lieutenant Bryan Shambeck, EMS Coordinator]
In 2019, AHFD responded to a total of eighteen (18) CPR Survival Rates

EMS calls regarding viable cardiac arrest patients. Nine 60.00%
50.00%
(9) of these patients survived to hospital discharge after 50.00%
the department preformed life-saving CPR techniques 40.00%
resulting in a 50% survival rate. Comparatively, AHFD’s 30.00% 26.32%
hospital discharge survival rate after CPR in 2018 was 20.00%

10.80%
10.40%
26.32%. Both in 2018 and 2019, AHFD’s survival rate 10.00%
0.00%
was significantly higher than that of the national 2019 Survival Rates 2018 Survival Rates
average which remains around 10-11% for both 2018 AHFD National Average
and 2019.
Auburn Hills Fire Department’s great success rate with viable cardiac arrest incident can be attributed to
the significant amount of medical and CPR training that personnel participate in on a monthly and yearly
basis. Our CPR success rates have also increase since the incorporation of the LUCAS cardio
resuscitation assistant devices which provide consistent high quality hands-free chest compressions and
even administers electrical shocks to the patient without the need for a separate AED/defibrillator.

AUBURN H ILLS 
Fire Department

Medical Service Revenue
The total amount of EMS fees billed in 2019 was $1,127,325, a $36,844 or 3.4% increase from the
amount of fees billed from 2018. The total amount of EMS fees collected in 2019 was $703,364, a
$32,333 or 4.8% increase from the amount of fees collected from 2018. The increase in fees billed and
collected can be accounted to the total number of incidents between 2018 and 2019, which increased by
158 incidents.
Medical Service Revenue
Year: 2019 2018 2017
Billed $ 1,127,325 $ 1,090,481 $ 1,043,442
Collected $ 703,364 $ 671,031 $ 655,396
During the 2019 year, the average amount of fees billed per month was $93,944, whereas the average
amount of fees collected per month was $58,626. October was the highest amount of billed fees at
$116,143 out of the 2019 year, and January had the highest amount of collected fees at $69,232 out of
the 2019 year.
2019 Monthly Medical Revenue

2019 Monthly Medical Revenue Month: Billed Collected
$130,000 January $ 98,055 $ 69,232
$110,000 February $ 98,411 $ 54,426
$90,000 March $ 88,620 $ 55,033
$70,000
April $ 77,628 $ 62,627
May $ 105,450 $ 49,895
$50,000
June $ 71,759 $ 56,535
$30,000
July $ 97,156 $ 61,168
$10,000
August $ 90,456 $ 51,945
September $ 97,909 $ 60,645
October $ 116,143 $ 59,606
Billed Collected November $ 94,749 $ 55,725
December $ 90,989 $ 66,674



Mutual Aid Assistance
Due to a high number of incident calls throughout the year,
Simultaneous Incidents
AHFD relies on neighboring agencies and departments for
# of Concurrent Incidents 2019 2018 2017
assistance when incidents require more than six (6) 2 Incidents 895 828 230
personnel, or when AHFD’s personnel are already 3 Incidents 277 253 73
4 Incidents 77 59 12
responding to calls/incidents and are unable to respond to 5 Incidents 13 14 4
concurrent/simultaneous calls for service. In 2019, the total 6 Incidents 6 5 0
7 Incidents 2 3 0
number of simultaneous incidents increased by 108
Total 1270 1162 319
incidents or by 9.3% as compared to 2018.
Due to a high number of day-time population in Auburn Hills, the amount of simultaneous incidents that occur
within City limits are relatively high at 32.5% (1,270 out of 3,906) of the total number of incidents in the City.
With such a high amount of simultaneous incidents taking place, AHFD works alongside neighboring
agencies to ensure all incidents are responded as quickly as possible.
AHFD not only partners with neighboring

agencies to receive mutual aid, AHFD also Mutual Aid Responses
250 237
responds to and provides mutual aid when
206 205
needed. Due to the increase of incident calls 200
167
and simultaneous incidents between 2018 and 150 137
122
2019, the number of mutual aid calls recorded
100 84
in 2019 increased; from 2018 to 2019, the total 70 68
number of fire mutual aid responses increased 50
by 31 incidents or by 15%. Because there was a 0

2019 2018 2017
higher occurrence of simultaneous incidents in
Given Received Total
2019, there was an increase of 45 incidents
where mutual aid was received.

AUBURN H ILLS 
Fire Department

The Auburn Hills Fire Department responds to and
receives EMS mutual aid from thirteen (13)
departments throughout Oakland County. The
following data contains the total amount of given and
received mutual aid separated by varying agencies. In
2019, there was a total of 237 calls that relied on
mutual aid, both given and received by AHFD. The
largest number of mutual aid calls given was for the
Rochester Hills Fire Department (RHFD) at 52 calls.
RHFD also provided the largest number of mutual aid
calls received by Auburn Hills at 71 calls.
Agency Codes
 RHFD – Rochester Hills Fire Department Mutual Aid by Department
Mutual Aid Mutual Aid
 Star EMS – STAR EMS (Privatized EMS) Agency
Given Received
 ROC – Rochester City Fire Department RHFD 52 71
Star EMS 3 53
 ORION – Lake Orion Fire Department ROC 3 7
 WRFD – Waterford Regional Fire Department ORION 4 1
WRFD 2 3
 BTF – Bloomfield Township Fire Department BTF 2 12
 WBFD – West Bloomfield Fire Department WBFD 0 0
INDF 0 13
 INDF – Independence Fire Department OAT 3 4
 OAT – Oakland Township Fire Department OCSD 0 1
HAZMAT 0 1
 OCSD – Oakland County Sheriff’s Department TROY 0 1
 HAZMAT – Hazardous Material Team TRT 0 0
OTHER 1 0
 TROY – Troy Fire Department Total 70 167
 TRT – Technical Rescue Team



TRAINING DIVISION
The Auburn Hills Fire Department is committed to providing the
highest level of service to citizens, businesses, and visitors of
Auburn Hills. To accomplish this, AHFD’s training division
provides the most current and comprehensive fire and EMS
training to the members of the department, to ensure that
AHFD’s firefighters are equipped to perform their duties
effectively and efficiently on every call for service throughout
the City. Fire and EMS operations require significant annual
training to ensure all federal and state regulations are
completed. AHFD’s training committee was originally created
in November of 2018 and is continuing to flourish and mandate
training exercises, activities, and follow-ups. Newly promoted
Lieutenant Dane Hazelton and Administrative Officer Trevin
Robinson are tasked with coordinating, planning, and
collecting data for AHFD’s training division as well as ensuring
that all departmental members receive necessary amount of
training to stay proficient at their jobs. One major training
highlight of 2019 was the transition from an outdated unreliable
Fire Records Management System (FRMS) to a county-wide
Courts and Law Enforcement Management Information
System (CLEMIS) which is immensely more efficient than the
previous system. The department is even using CLEMIS to
track occupancy data, inspection data, and entire schedules of
the department making it easier to collaborate as an entire
department.



Departmental Training
[Lieutenant Dane Hazelton]
In 2019, the Auburn Hills Fire Department participated in 5,354 hours of training across the department. The
total number of firefighter training hours include hazardous materials, driving, EMS, suppression, and officer
duty training hours. In 2019, the average amount of training hours per month was approximately 446 hours
as a department. The most departmental training hours took place in September 2019 when 810 training
hours were logged by AHFD personnel.
Monthly Departmental Training Hours

900 810
800
700 650
594
600 555
471.5
500 406 425
400 316.25 311.5 343.5
300 258
213
200
100
0
Between the five (5) training types that departmental

staff attend, suppression training ranks in the most 2019 Training Applications
training hours for 2019 at 3,267.50 logged hours with Type Practical Lecture Total
EMS training ranking second at a total of 995.75 logged Drivers Training 154.5 17 171.5
EMS 130.5 865.25

hours for 2019. Since suppression and EMS incidents 995.75
HazMat 0 76.5 76.5

are the main incident calls for Fire Departments, it is
Officer 17 825.5 842.5
essential to continually work towards improving
Suppression 2012 1255.5 3267.5
personnel’s knowledge of these sections and ensuring
Grand Total 2314 3039.75 5353.75
that the most up-to-date information is learned.

AUBURN H ILLS 
Fire Department

Fire Operations Training
Alongside AHFD’s regularly scheduled annual training requirements, the departmental members also
participated in developing their realistic training skills at varying structures within the City. The “acquired
structures” that the training takes place at are typically vacant buildings that are scheduled to be demolished
or places that can be used for aerial operations, ladder placement operations, or pump operations. In 2019,
the department participated in training at the Combined Regional Emergency Services Training Building
(CREST) at Oakland Community College as well as the Palace of Auburn Hills after its closing. The training
crews are able to work on realistic training scenarios at these locations that closely mimic practical hazards
or problems they may encounter at actual incidents.
Specialty Team Participation

AHFD responds to calls for service at times that require specialized teams and training both in our City
and with our mutual aid partners. These types of incidents include hazardous materials responses,
technical rescues and other challenging calls for service. When these situations arise AHFD responds,
establishes command, and takes immediate actions that are required. Through mutual aid assistance with
specialty teams of Mutual Aid Box Alarm System (MABAS), the department can successfully mitigate
these incidents. AHFD currently has two (2) personnel members who are an active part of MABAS’s 3201
hazardous material team and three (3) additional members who are an active part of MABAS’s 3201
technical rescue team.



Hazardous Material Team
[Firefighter Sumi Dinda]
AHFD is an active member of the Oakland County Hazardous Material Response Team (OCHMRT)
composed of MABAS 3201 fire departments since its original formation in 2002. The primary objective of the
team is to provide proper guidance, operation management, and mitigation/removal of hazardous materials.
The department also houses a Special Response vehicle housed at Station one (1) to be used in first-
response of these incidents until OCHMRT’s heavy-duty vehicles can arrive on-scene.
To remain as an active part of the MABAS hazardous
material team, members must complete at least 100
hours of hazardous material training in addition to
required fire and EMS training. Team members are
trained in the identification and removal of hazardous
substances associated with Chemical, Biological,
Radiological, Nuclear, and Explosive (CBRNE) substances, as well as clandestine drug laboratories, and
involving Weapons of Mass Destruction (WMD).hazardous material incidents involving
Technical Rescue Team

[Firefighter Gary Chapman]
AHFD currently has three (3) active members on the MABAS
3201 Technical Rescue Team. Each member is required to train
at least five (5) times annually on top of their yearly fire and EMS
training. Technical rescues include rescues exceeding that of
“normal” EMS or fire rescues; technical rescues can range from
confined-space rescues, rope rescues, collapsed structure
rescue, water rescue, and many other major incidents. The
department has regular training for swift water rescue situations
where firefighters must use cold-water suits and specialized rope
systems to rescue victims trapped in freezing waters.

AUBURN H ILLS 
Fire Department

FIRE PREVENTION
The Fire Prevention Bureau (FPB) consists of two (2) fire inspectors who manage all plan reviews,
building inspections, permitting, and occupancy data for the entire City of Auburn Hills. The fire inspectors
handle all businesses within City limits, from small occupancies such as gas stations to larger
occupancies such as FCA or Great Lakes Crossing. The fire inspectors are also responsible for handling
hazardous material classification and pre-incident plans for occupancies that exceed regulated quantified
thresholds as decided upon by the State of Michigan for any and all hazardous materials.
Plan Reviews and Inspections

[Fire Inspector Fred Solomon]
Fire inspectors are tasked with varying types of Inspections (Yearly Totals)
Inspection Type 2019 2018 2017
inspections, permit issuance, and pre-plan
Annual 176 248 80
operations. In 2019, the total number of inspections Final Building 73 82 80
increased by a total of 15 inspections or 3% as Suppression/Detections 191 198 150
Follow-Up 360 187 149
compared to 2018. Follow-Up inspections increased Incident Preplanning 8 64 8
by 173 inspections or 92.5% as compared to the Complaint 14 8 10
Bonfire Permit Issued 27 31 19
previous year whereas the number of Annual
Knox Box Updates 17 23 13
inspections decreased by 72 or 29.0% as compared Total 866 841 509
to 2018. The fire inspectors are accountable for all plan reviews
Plan Review (Yearly Totals) in the City. Plan reviews are required for any new
Plan Review Type 2019 2018 2017 suppression systems, building additions, temporary
Site 94 92 96
Suppression 86 104 111 event plans, pyrotechnic events, and any site plans for
Detection 76 69 73 new occupancies or buildings. In 2019, the total
Temporary Event 17 18 25
number of plan reviews decreased by 8 or 2.8% as
Pyrotechnic 2 0 10
Total 275 283 315 compared to 2018. Site, Detection, and Pyrotechnic
plan reviews were the only categories that increased
between 2018 and 2019.

AUBURN H ILLS 
Fire Department

Hazardous Material Disclosures
[Fire Clerk Kayla McMahon; Intern Bella Lauinger]
Annually, any business in Auburn Hills that stores or

utilizes hazardous materials (HazMat) must submit a
hazardous material disclosure survey to be compliant with
federal Firefighter Right to Know (FFRTK) laws. These
regulations aid emergency services in incidents and
emergency situations so that departments are aware of
the proper suppression equipment needed to contain
HazMat substances, potential HazMat fires/explosions,
and to keep first responders safe from these substances
while responding to incidents.
After a business submits their HazMat survey and information,
the Fire Prevention Bureau then assesses and determines if the occupancy will be classified as “Red”
or “Yellow” depending on their max quantities and if they surpass threshold amounts. Each “Red”
building must pay a permit fee of $500 while each “Yellow” building pays $200 for their permit fee.
There is also a third category for occupancies classified as “Green”, but these occupancies do not
have to report their materials nor require a HazMat permit since their stored materials are considered
nonhazardous such as common cleaning supplies or certain retail items.
Hazardous Material Reporting In 2019, the number of hazardous material storing

Business
2019 2018 2017 occupancies has increased by 9 businesses or by
Classification
Red 85 80 78 4.1% as compared to 2018. Since 2016, the number
Yellow 146 142 134 of HazMat occupancies has been steadily increasing
Total 231 222 212
Permit Fees by roughly 3.4% each year alongside a steady
$ 71,700 $ 68,400 $ 65,600
Collected increase of 3.9% revenue each year.



Public Safety Education/Community Risk Reduction
[Fire Inspector Joshua Boyce]
One of the key aspects to the Fire Prevention Public Education Activities
Program Type 2019 2018 2017
Bureau is educating the public. By hosting public
Station Tour 8 5 7
education activities, the citizens of Auburn Hills Civic Organization 1 10 7
School Presentation 3 6 13
can be more knowledgeable and better prepared
CPR/AED 19 25 27
for emergency situations. Some public education First Aid 15 7 12
events can range from fire station tours and school Business 14 7 5
Fire Extinguisher 11 10 10
presentations to CPR/AED courses and smoke
Smoke Detector Installation 15 6 8
detector installations; by keeping the community Car Seat Inspection 48 77 95
Community Display 4 13 12
aware of fire prevention, first responders can help
Knox Box Installation 6 3 12
reduce the number of incidents and injuries in the Senior 1 2 1
City of Auburn Hills. Total 145 171 209
Unfortunately, in 2019 the number of public education activities decreased

by 26 events or by 15% as compared to 2018. This decrease in events is
demonstrated mainly through a large drop in car seat inspections from 77 in
2018 to 48 in 2019; car seat inspections tend to make up a large part of the
public education activities done by AHFD so when these numbers drop, the
total number of activities drops significantly. Despite the large drop in total
activities, there were major increases in five (5) other categories: Station
Tours, First Aid Classes, Business Classes, Smoke Detector Installations,
and Knox Box Installations. Comparatively between 2018 and 2019, Station
Tours increased by 60%; First Aid Classes increased by 114%; Business
Safety Classes increased by 100%; Smoke Detector Installations increased
by 150%; and, lastly, Knox Box Installations increased by 100%.

AUBURN H ILLS 
Fire Department

Educational Program Highlights
File of Life: First implemented in 2018, AHFD’s file of life program continues alongside the Auburn Hills
Senior Services to ensure the public’s introduction to the file of life program. This program is long-standing
and allows citizens to keep accurate records of their medical history and information on their refrigerator. By
providing EMTs with this information, first responders can provide quicker and better services for the
citizens of Auburn Hills.
Fire Safety Program: AHFD continued an eleven-year long tradition of providing a fire safety program at
Oakland Christian Elementary School. This program includes fire hazard identification, how-to-use 911
services, and practicing proper exit drills at home.
Helping Hands: The Helping Hands nonprofit organization is managed by a

group of AHFD firefighters dedicated to serving of-need citizens in our
community. Helping Hands volunteers donate their time in helping the
community and creating a large impact for many children, teen, and adult
residents.
Helping Hands Highlights
 Provided funding for the holiday Meals on Wheels Program
 Donated food, gift cards, presents, and utility bill aid for twenty (20) families during the holidays
 Supplied burnout assistance and donated to victims of fire damage
 Hosted a holiday event where underprivileged children met Santa and received gifts
 Provided three (3) $1,000 scholarships for graduating high school seniors on their way
to higher education
 Collected thousands of dollars of donations at the annual Police and Fire charity ball
 Collected food/necessities for struggling families through the “Firefighters Against

Hunger” program

AUBURN H ILLS 
Fire Department

Meals on Wheels: AHFD continues to deliver meals on wheels for the Senior Center as well as
cooking/delivering home-cooked meals prepared by the firefighters on Thanksgiving and Christmas. On
Thanksgiving of 2019, Firefighter Tony Randolph and Shift A’s personnel prepared, cooked, and delivered
forty-four (44) Thanksgiving dinners for community citizens. This is the ninth (9th) year that AHFD has
assisted the Community Center in providing Thanksgiving meals for the citizens of Auburn Hills.
Fire Prevention Open House: The Auburn Hills Fire Department’s Open House was held in collaboration
with the Avondale Youth Assistance’s ‘Pumpkin Painting’ and the City’s ‘Spooktacular’ event held in
Downtown Auburn Hills in October. This event was held to raise awareness about AHFD, educate the
public, supply informative handouts, and to demonstrate all the fire department has to offer. It was estimated
that there were a total of more than three-hundred (300) children in attendance throughout the day along
with teen and adult spectators. There were many active events at the Open House including a vehicle
extrication, pumpkin painting, face painting, hose demonstration, firefighter obstacle course, gear try-on, and
many refreshments available. We also had some special guests in attendance including Go Team Therapy
Dogs and Smokey the Bear.

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2019 Annual Report OG

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City of Auburn Hills Fire Department

2019 Annual Report

Ellen Taylor, Fire Chief

 Auburn Hills Fire 1899 N. Squirrel Road, Auburn Hills, MI 48326 

2019 Year-End Report

-Fire Station Locations..................................................................................................................................... 6

-Public Protection Classification............................................................................................................... 10

FIRE SUPRRESSION DIVISION......................................................................................................................... 17

-Three (3) Year Incident Response Type Breakdown........................................................................ 17

-Five (5) Year Number of Incident Comparison.................................................................................. 17

-Incident Volume by Station...................................................................................................................... 18

2019 FD Annual Report Page 1

 Auburn Hills Fire 1899 N. Squirrel Road, Auburn Hills, MI 48326 

2019 Year-End Report

-Outdoor Burn Complaints......................................................................................................................... 21

-Emergency Medical Service...................................................................................................................... 22

-Viable Cardiac Arrest Incidents................................................................................................................ 23

-Medical Service Revenue........ ................................................................................................................... 24

-Mutual Aid Assistance................................................................................................................................. 25

TRAINING DIVISION .......................................................................................................................................... 27

-Fire Operations Training ........................................................................................................................... 29

-Specialty Team Participation.................................................................................................................... 29

-Hazardous Material Team......................................................................................................................... 30

-Technical Rescue Team...............................................................................................................................30

-Plan Reviews and Inspections…………....………………………..………………………………………………… 31

-Hazardous Material Disclosures…………… .……………………………………………………………………… 32 .

-Public Education/Community Risk Reduction................................................................................... 33

-Educational Program Highlights............................................................................................................. 34

2019 FD Annual Report Page 2

2019 Year-End Report

2019 FD Annual Report Page 3

2019 Year-End Report

department at the end of the 2019 year.

2019 FD Annual Report Page 4

2019 Year-End Report

2019 FD Annual Report Page 5

2019 Year-End Report

2019 FD Annual Report Page 6

2019 Year-End Report

2019 FD Annual Report Page 7

2019 Year-End Report

Suppression - Aerial Ladder Trucks

2019 FD Annual Report Page 8

2019 Year-End Report

2019 FD Annual Report Page 9

2019 Year-End Report

assigns PPC grades on a scale of one (1) to

ten (10) based on the fire protection

capabilities of a department whereas class

one (1) rating represents an exemplary fire

suppression program and where a class ten

current fire suppression program does not

2019 FD Annual Report Page 10

2019 Year-End Report

2019 FD Annual Report Page 11

 Auburn Hills Fire 1899 N. Squirrel Road, Auburn Hills, MI 48326 

2019 Year-End Report

In December of 2018, a new aerial ladder was

Artwork Donation: During April of 2019, AHFD generously

2019 FD Annual Report Page 12

2019 Year-End Report

Command Vehicle: The department purchased a

Prevention Tablets: The Fire Prevention Bureau recently