PROJECT SYNOPSIS

ON

A COMPARITIVE STUDY OF HUMAN RESOURCE PLANNING

OF TWO NGOs IN DELHI REGION

Submitted in partial fulfillment of the requirements for the

award of the degree of
Bachelor of Business Administration (BBA)
To

Guru Gobind Singh Indraprastha University, Delhi

Guide: Submitted by:

Dr. Mani Manjari Harshit Sharma

Roll No. : 01220801718

Bhagwan Parshuram Institute of Technology

School of Business Administration

New Delhi -110089
Batch 2021

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~2~
 Certificate

I , Mr. Harshit Sharma , Roll No. 01220801718 certify that the Summer
training Report ( Paper Code BBA 311 ) entitled “A Comparative Study
Of Human Resource Planning Of Two NGOs In Delhi Region” is done
by me and it is an authentic work carried out by me at Commondove and
Youth Empowerment Foundation. The matter embodied in this Report
has not been submitted earlier for the award of any degree or diploma to
the best of my knowledge and belief .

Harshit Sharma

Date

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 Acknowledgement

It is in particular that I am acknowledging my sincere feeling towards my mentor who

graciously gave me their time and expertise .

They have provided me with the valuable guidance , sustained efforts and friendly
approach . It would have been difficult to achieve the results in such a short span of
time without their help.

I deem it my duty to record my gratitude towards the project Guide Dr.Mani Manjari
who devoted her precious time to interact ,guide and gave me the right approach to
accomplish the task and also helped me to enhance my knowledge and understanding
of the project

SIGNATURE

NAME OF STUDENT : Harshit Sharma

ENROLLMENT NO. : 01220801718

COURSE : BBA

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 CONTENTS

S.No. Topic Page No.

1. Chapter-1 Profile of the firm/Company 9-13

2. Chapter-2 SWOT Analysis of the Company 14-22

3. Chapter-3 Data Presentation & Analysis 23-32

4. Chapter-4 Summary & Conclusion 33-34

5. References/Bibliography 35

6. Appendices 36

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 LIST OF TABLES

Table No. Title Page No.

1. Age of students at Commondove & YEF 26

2. Duration of internship 26

3. Field of internship 27

4. Working Experience of hired interns 28

5. Brand awareness through different mediums 29

6. Communication channel 29

7. Unity of command 30

8. Personal training at respective ngo 31

9. No. of students who will recommend the company 31

to others
10. Getting information about the organization 32

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 List of Figures

Fig. No. Title Page No.

1. Age figures of interns 26

2. Tennure of internship 27

3. Departments in which interns are working 28

4. Working experience of employees 28

5. Brand awareness medium 29

6. Whether Commondove following proper 30
communication channel
7. Whether YEF following proper communication 30
channel
8. Stats for Unity Of Command 31
9. Stats for personal training 31
10. Transparency in organization 32

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 List Of Abbreviation

S,No. Abbreviated Name Full Name

1. YEF Youth Empowerment Foundation

2. SMM Social Media Marketing

3. RM Research Methodology

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 Chapter -1

Profile of the Firm/Company

OBJECTIVES OF THE STUDY

1. To understand the functions of different NGOs in the society

2. To study the impact of NGOs on society
3. To draw managerial implications of the study
4. To develop options for a clear and well classified role of NGOs in the
development process.

1.1 ORGANISATION

For the purpose of conducting this study, I have selected the following NGOs
being established in same year

Youth Empowerment Foundation

YEF is a non profit organization founded in June 2017 by Mr. Rambabu Sharma.
Inspired by his own life journey , the founder along with his team has laid a strong
foundation to educate the underprivileged children of the society and hence bridge the
gap between them and the world.

Youth Empowerment Foundation is one such organization to direction these arrows

through their initiatives and programs. Empowering youth to grow, learn and be the
torchbearers for the future is one of the major impacts the organization aims to
achieve.

Headquarter

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59, Masoodpur Dairy ,Vasantkunj New Delhi -70

Phone No.

+91 9311698690

E-mail

yefindia@gmail.com

team.yef@gmail.com

Website

http://www.Yefindia.org

Company Type

Local Level NGO

Nature of Organisation

Youth Empowerment Foundation is a non profit organisation that works for

education and skill development.

Mission

To Educate

To Empower

To Create A Better Future

YEF aim to accomplish by spreading education in every village or slum of India

through a team of youths who are working hard to build and accomplish their dream
of an educated India .YEF is committed to working for the upliftment of
underprivileged .Empowerment of the youth is the foremost agenda

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Vision

YEF envisage and educated India in which every individual has the opportunity to
grow and learn.

Size of the organisation

Manpower :-

18+ Core Members

500+ Volunteers

5+ Project

1200+ Beneficiaries Served

Present Leadership

Number of current team members 6

Mr. Ram Sharma (Founder)

Miss. Kriti Tiwari (Public Relation )

Miss. Kashish Dhingra (HR – Fundraising)

Mr. Abhinav Kohli (HR –Lead |Web Developer)

Mr. Indrajeet Pawar (Web Designer)

People I have interacted with

Miss. Kriti Tiwari( HR-Fundraising )

Mr .Abhinav Kohli (HR-Lead)

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 Commondove
Commondove is a non-profit non-government trust organization working for
innovative solutions to bring different social causes closer to the youth . Currently ,
Commondove’s first venture is this social networking app named Commondove its
meant to connect various colleges ,college students with all kinds of social causes.

Headquarter

New Delhi, Delhi

Phone No

+91 9205466067

E-Mail-

commondovehiring@gmail.com

Website

http://www.commondove.com

Company Type

Local Non profit organisation

Nature of organisation

Commondove is a non profit noon government trust organization

Mission

Commondove mission is to bring together and connect youth to work for various
social causes .

Size of organisation

11 – 50 employees

Present leadership

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Nikhil Nirwan ( Founder & Owner)

Mansi Gupta ( Social Media Marketing module)

Twinkle Kaushal ( CR Module)

Suhaib Hassan (Cartoonist and Social Database module

Prathamesh Halankar (All modules)

People I have interacted with

Nikhil Nirwan (Founder & Owner)

Prathamesh Halankar(Modules Head)

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 Chapter-2

Literature Review And SWOT Analysis

1) Literature Review

The working and role of NGOs in developing the society

Introduction
Non-Governmental Organizations (NGOs) or Non-Profit Organizations (NPOs) are
not a new to the human civilization. There are various terminologies which are used,
interchangeably, to address NGOs such as Voluntary Organizations, Voluntary
Association, Action Groups, Voluntary Agencies, Civil Society Bodies/ Committees
and so on, but all these nomenclatures carry same meaning of selfless service for the
betterment of the society (Gangrade, 2005). The United Nations refers NGO as “a
non-governmental organization (NGO), often referred as civil society organization
(CSO) is a not-for-profit group, principally independent from government, which is
organized on a local, national or international level to address issues in support of the
public good. Task-oriented and made up of people with a common interest, NGOs
perform a variety of services and humanitarian functions, bring public concerns to
government, monitor policy and programme implementation, and encourage
participation of civil society stakeholders at the community level. Some are organized
around specific issues, such as human rights” (UNROL). The definition highlights
three major components of an NGO i.e. an organised body without any Page | 23
governmental support and interference, service provider pertaining to common
interest of the people, and a complementary establishment for implementation of
government funded schemes and programmes.

Literature Review
R. Sooryamurthy and KD Gangrade (2001) { 1}, through their study NGOs in India:
A Cross Sectional Study, produced another important work which provides a co
mprehensive overview of NGOs in India in which he critically examines their
contributions to development. Focusing on NGOs that work in the areas of rural
development, women, and children, the authors' goal is to shed light on the
contributions of the sector in the spheres of social welfare, empowerment, service,
and rural development. In addition, the problems and difficulties experienced by
NGOs are analyzed and explained. This important new book traces the rise of NGOs
in India and their transformation over the years, revealing the importance of NGOs in
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India's development after Independence. Beginning with a detailed history of
voluntarism in India and examination of NGOs around the world, the authors provide
the framework for examining NGOs in India as a force contributing to development.
They then focus on partnerships and cooperation between NGOs and the government,
advocacy and policy implications of NGO activity, accountability within
organizations, approaches to problems and delivery of services, NGO life cycles, and
the need for a code of ethics within NGOs. Case studies on NGOs designed to assist
women, children, and rural development are presented and discussed in the context of
development in general and improving the quality of life for all Indian citizens. This
careful and comprehensive examination is a unique addition to a growing field of
literature in India

Snehalatha Chandra (2003) {2} brought an interesting publication which deals with
issues associated with management of Indian NGOs. For all kinds of Non-Profit
Organizations, this book serves as a working and referral guideline, whether they are
involved in charity and welfare work or in the development of communities and in the
work related to social transformation. The book provides an interesting feature as well
as source of knowledge in managing the NGOs in Indian circumstances.

Another important study that was devoted to NGOs was the work of Vikram Patel
and R Thara (2003) {3} which deals with NGO innovations while dealing with mental
health needs of affected persons. This important volume describes the work of
voluntary agencies in the field of mental health with the explicit objectives of
documenting innovative achievements, examining the issue involved, and determining
their success and viability in Indian setting

GB Kashyap and JP Garg (2008) {4} through their publication titled “Role of NGOs”
discuss the issues pertaining to role of NGOs in different development scenario
existing in the country. This volume considers the roots and expansion of NGOs in
rural India, taking care to highlight the endeavours of these agencies in such issues of
rural concern as education, employment, health, social welfare, family planning etc

Another study focusing on NGOs in Bangladesh by Rie Makita (2009) {5} , explores
what role an NGO can play as an intermediary in business development for the poor
with focus on the relations between the NGO and local elites. In theory, as market
demand for a product or service increases, the business attracts more interest from

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local elites, to whom all the benefits tend to go in the end. However, the two cases
suggest feasible ways for the poor with intermediary to open up a business
opportunity in the elite-controlled rural economy; market differentiation and the use
of a stagnant industry. As a result, new NGO–elite relations emerge. Considering the
limited life of such relations, efforts should be concentrated on enabling the poor to
make the most of the business opportunity in the short term under the new NGO–elite
relations

Patrick Kilby (2010) {6} produced an outstanding work on the very nature of NGOs.
By examining how NGOs operated in Southern India in the early 2000, this book
discusses the challenges faced by small, local NGOs in the uncertain times of
changing aid dynamics. The key findings focus on what empowerment means for
Indian women, and how NGO accountability to these groups is an important part of
the empowerment being realized

Alnoor Ebrahim (2003) {7} focused his study on institutional issues pertaining to
NGOs operating in Western part of India. This paper examines the effects of shifts in
development discourse on the behavior of Non-Government Organizations (NGOs).

Drawing upon detailed case histories of two wellestablished NGOs in western

India, it is demonstrated that
(1) the case NGOs have been profoundly influenced by discourses prevailing
during their initial, formative stages;
(2) NGO behavior is subject to changes in global development discourses that
are transmitted to them via a range of mechanisms including consultants,
conditions of funding, and reporting requirements;
and (3) these NGOs have been able to challenge and adapt certain discourses
to suit their own needs and circumstances, sometimes even sparking wider
structural change

Batliwala, Srilatha (2002) {8} with her focus on very nature of NGOs and other
associated factors studied various issues in this regard. The past two decades
witnessed the emergence of a new range of transnational social movements, networks,
and organizations seeking to promote a more just and equitable global order. With this
broadening and deepening of cross-border citizen action, however, troubling
questions have arisen about their rights of representation and accountability-the
internal hierarchies of voice and access within transnational civil society are being
highlighted. The rise of transnational grassroots movements, with strong constituency
base and sophisticated advocacy capability at both local and global levels, is an
important phenomenon in this context. These movements are formed and led by poor
and marginalized groups, and defy the 51 stereotype of grassroots movements being

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narrowly focused on local issues. They embody both a challenge and an opportunity
for democratizing and strengthening the role of transnational civil society globally.

A study by Samuel C. Mathivaanan {9]~ on Voluntary Agencies and Social Change

was focussed on the criteria of voluntary organizations related to rural development.
A wide range of activities of voluntary organizations such as, charity, relief, services,
welfare, rehabilitation, development of socio-economic, environmental, and human
aspects were identified. The study also confirmed the five characteristics of voluntary
actions: people's participation, democratic approach, economic and social
development, individual and group initiative and voluntary welfare activity. It
described the significant contributions of voluntary initiatives in promoting an
egalitarian and self-reliant pattern of social and economic change. This study not only
enumerated distinctive features and notable achievements of the NGOs but also made
an in-depth analysis of the methods, approaches and strategies adopted by NGOs.

Simon Combe (1989) {10} also undertook his study on Indian NGOs, especially
indigenous in nature. The study provides a definition of indigenous voluntary
agencies sector as it exists in rural India. He explains in detail each defining
characteristics with a view of differentiating indigenous voluntary agencies from other
formations working for bringing about change in rural India. In other words, the study
is a pioneering work in establishing a relationship between voluntary agencies and
development change in the country

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 SWOT ANALYSIS OF THE COMPANY

SWOT Analysis (SWOT matrix) is a strategic technique used to help a person or

organization identify strengths , weaknesses, opportunities, and threats related to
business competition or project planning . It is intended to specify the objective of
the business venture or project and identify the internal and external factors that
are favorable and often ask and answer questions to generate meaningful
information for each category to make the tool useful and identify their
competitive advantages .SWOT has been described as the tried-and-true tool of
strategic analysis , but has also been criticized for its limitations .

• Strengths : characteristics of the business or project that

give it an advantage over others
• Weaknesses : characteristics of the business that place the
business or project at a disadvantage relative to others
• Opportunities : elements in the environment that the
business or project could exploit to its advantage
• Threats : elements in the environment that could cause
trouble for the business or project

Youth Empowerment Foundation

• Strengths
1. Human resources and in house skills
2. Strong relationships with government , partners and stakeholders
3. Experience at national and grassroots level work
4. Good coordinating and monitoring

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• Weaknesses
1. Funding Problems
2. Gaps in coordinating

• Opportunity
1. Political will and encouragement
2. Favorable distribution of resources
3. Support from media and advocacy organization

• Threats
1. Government restrictions and lack of political will
2. Sustainability problems due to lack of funding

Commondove
• Strengths
1. Organisational’s mission and vision
2. Application of best practices
3. Experience at grassroots level work

• Weaknesses
1. Under staffing and weak human resources
2. Gaps in coordinating
3. Weak organizational structure
4. Weak management.

• Opportunity
1. Political will and encouragement
2. Favorable distribution of resources
3. Support from other organisations

• Threats
1. Government restrictions and lack of political will
2. Sustainability problems due to lack of man power
3. Lack of interest and attitudinal problem at the community level

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 Chapter-3

Analysis and Interpretation of Data

Research Methodology

RM simply refers to the practical “HOW” of any given piece of research .More
specifically , it’s about how a researcher systematically designs a study to ensure valid
and reliable results that address the research aims and objectives .In other words , the
methodology chapter should justify the design choices , by showing that the chosen
methods and techniques are the best fit for the research aims and objectives ,and will
provide valid and reliable results .A good RM provides scientifically sound findings
,whereas a poor methodology doesn’t

Data Sources : Primary and Secondary

Data Approaches : Questionnaire

Sample Size : 60

Sample Procedure : Stratified Sampling

Research Desgin : Descriptive

Research Design :
A research design is the arrangement of the condition for collection and analysis of
data in a manner that it aims to combine relevance to the research purpose with
economy in procedure .

A research design is the specification of methods and procedure for acquiring the
information needed to structure or to solve problems . It is the overall operation
patterns or framework of the project that stipulates what information is to be collected
from which source and be what procedure.

Descriptive Research
Descriptive research is defined as a research method that describes the characteristics
of the population or phenomenon studied . This methodology focuses more on the
“what” of the research than the “why” of the research subject.

The descriptive research method primarily focuses on describing the nature of a

demographic segment, without focusing on “why” a particular phenomenon occurs .

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Sample Design:
A complete interaction and enumeration of all the employees was not possible so as a
sample was chosen that consisted of 60 employees (30 each from both the ngos) .
The research was taken by necessary steps to avoid any biasness while collecting the
data

Data Collection Method:

Primary data: The primary data are those data which are collected afresh and for
the first time , and thus happen to be original in character .There are several methods
of collecting primary data particular in surveys.

For the study: Questionnaire method is used.

Secondary data: The secondary data are those data which have already been
collected by someone and which are already been passes through the statistical
process. Secondary data may either be published or un-published .

For the study: Internet as well as the documents provided by superiors have been
used.

Advantages of Questionnaires

1. Questionnaires are inexpensive

2. Questionnaires are practical
3. Questionnaires offer a quick way to get results
4. Comparability
5. Easy Analysis and visualization
6. Respondent anonymity
7. Scalability
8. Questionnaires offer actionable data
9. Questionnaires can cover every aspect of a topic
10. Questionnaire don’t have time constraints

Disadvantages of Questionnaires

1. Lack of personalization
2. Questionnaire or survey fatigue

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3. Dishonest answers
4. Accessibility issues
5. Questionnaire or survey fatigue
6. Unconscious responses
7. Respondents may have a hidden agenda
8. Some questions are difficult to analyze
9. Unanswered questions
10. Differences in understanding and interpretation
11. Hard to convey feelings and emotins

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 Data Analysis/Interpretation

1. What’s your age?

Age group(in years) Commondove YEF

14-18 12 15
18-22 9 7
22-26 6 4
Above 26 3 4
Table no. – 1 : Age of students at Commondove & YEF

16
14
12
10
Commondove
8
YEF
6
4
2
0
14-18 18-22 22-26 Above 26

Figure no. – 1 :Age figures of interns

Interpretation : Majority of the employees working in both the ngos are teenagers.
More than 60% of the interns are from age 14 to 22.

2. What is your duration of internship in this company?

Duration (in months) Commondove YEF
1 17 15
2-3 13 10
3-6 2 5
Table no. – 2 : Duration of internships.

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 18
16
14
12
Response

10
Commondove
8
6 YEF
4
2
0
1 2 to 3 3 to 6
Months

Figure no.2 Tenure of internship

Interpretation : Both the ngos recruit interns for short period of time to fulfill
the currents need of the company.

3. In which department are you working?

Department Commondove YEF

HR 8 5
SMM 15 10
Fund Raiser 0 8
Content writing 2 4
Other 5 3
Table no. 3 – Field of internship

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 16
14
12
10
responses 8
6
4
2
0
HR SMM Fund Raiser Content Other
writing
Departments

Commondove YEF

Figure no. 3 - Departments in which interns are working

Interpretation- Most of the interns are working in social media marketing internship,
since the companies have realized the importance of smm.

4. Have you worked in any company before?

Yes 25
No 35

Table no. -4 : Working experience of the hired interns

Yes
No 47%
53%

Figure no. – 4 :

Interpretation: Both the ngos give chances to fresh comers

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 5. How you came to know about the internship?

Sources Commondove YEF

Social media platforms 9 12
Internshala 10 13
Through a friend 5 2
Other 6 3
Table no. – 5 : Brand awareness through different mediums

Commondove YEF

13
12
10
9

6
5
3
2

Social media Internshala Through a Other

platforms friend

Figure no. – 5 : Brand awareness medium

Interpretation : Most of the employees find about the ngo through internet
which shows that their online marketing strategy is good

6. Do they follow a proper communication channel in the organisation ?

Response Commondove YEF

YES 13 28
NO 17 2
Table no. - 6 : communication channel

Commondove NO YEF
YES 7%
33%

NO YES
67% 93%

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 Figure 6&7 Representing whether the ngo were using a proper
communication channel

Interpretation : 67% applicants said that Commondove does not follow

organized communication channel whereas YEF used a formal communication
channel.

7. Did you receive orders from more than one superior ?

Commondove YEF
Yes 19 5
No 11 25
Table no. – 7 : Unity of command

Yes No

25
19

11
5

Commondove YEF

Figure no. – 8 : Stats for unity of command

Interpretation : the above data shows that there was a violation of the
principle of management i.e. unity of command at Commondove since they
weren’t following and proper communication channel , the subordinated were
getting orders from more than 1 superior leading to confusion .

8. Do they provide training practices to help the employees improve their

personal competency ?

Commondove YEF
Yes 5 24
No 25 6
Table no. – 8 : Personal training at respective ngos

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 Yes No
25
22

8
5

Commondove YEF

Figure no. – 9 :Stats for personal training

Interpretation : YEF provided personal training to their employees to facilitate the

overall growth of the employees.

9. Would you recommend your friend for internship in the organisation ?

Commondove YEF
Yes 27 28
No 3 2
Table no. – 9 : No. of students who will recommend the company to
others

Yes No

27 28

3 2

Commondove YEF

Figure no. 10 : Recommendation of employees to other

Interpretation : More than 90% employees said yes that they will recommend
working at these ngos to their friend and colleague

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 10. Did you find any difficulty in getting information about the organization/?

Commondove YEF
Yes 19 5
No 11 25
Table no. – 11 Getting information about the organization

Yes No

25
19

11
5

Commondove YEF

Figure no. -11 : Transparency in organization

Interpretation : Most of the candidates found it difficult to find information about the
organization at Commondove .Whereas at YEF it was easily available.

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 Chapter -4

Conclusions and Recommendations

1. Majority of the employees working in both the organization are teenagers

.More than 60% of the employees are from the age group 14 to 22yrs .

2. Both the organizations recruit interns for a shorter period of time(

1 to 2 months ) for departments like SMM, content writing , fund raiser
whereas recruited interns for longer period of time (3 to 6 months ) for
departments like HR , management , team management .
3. Most of the interns are hired for operation work .

4. Both the organization gives chances to new comers as well to provide them
knowledge about the working environment .
5. Online marketing strategy is been used by the organization to spread
awareness about the organization and to attract more candidates for internship
.
6. Commondove does not unity of command or any proper communication
channel .
7. At Commondove employees received orders from more than one superior
during their internship period which led to confusion, communication gap .
Whereas at YEF a systematic channel of command is been used to establish
authority and accountability relationship
8. YEF provided training to their employees to facilitate their overall growth
Whereas Commondove does not provide any personal trainings
9. At Commondove it was difficult to get information about the organisation as
the superiors were also interns and only limited information was given to
them about the organization.
Plus only limited information was present at official website of the
organization
10. Whereas at YEF it was much easier to collect information about the
organization from superiors as well as from the website.
11. Commondove is helping the other ngos to spread awareness about their motive
and workings among the youth without charging anything , as there are more
than 3 lakh ngos in India but hardly anyone know about them.
12. During this pandemic situation YEF dedicated themselves to help the daily
wage workers and other unfortunate ones

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 Analysis and findings

After analyzing various studies on the role of voluntary organizations in rural

development, we get a varied picture of how voluntary organizations work
towards development in a developing society and how co-operation and
participation of various agencies is required.
However we may note that most of the studies discuss voluntarism in general.
It is here that this study becomes more important. Thus in this context, role of
voluntary organizations in rural development is immense. In order to promote
development any voluntary action must involve development of rural society.
Hitherto, no study focuses on the same. The different analytical aspects also
give a vivid picture of an overview of the question why in spite of many
benefits, the development policies remain as poor as ever. The answer for this
question lies with the official donors. We also learn that the NGOs should
associate with government in their work rather than opposing services of it.
The helplessness of NGOs is seen especially when NGOs find it difficult to
mobilize their funding source. Their dependence on external sources creates
problems of stability and continuity of work. In such context, our study on the
performance of Social Service Center, (SSC) in achieving the above
mentioned objectives in rural development is timely and relevant. Social
Service Centre is one such organization which envisages rural development

Lessons Learnt
Working Experience

1. Due to the Global Pandemic , I was not able to work in regular organization
environment but still I learnt ny new things from both the organization and
was able to enhance my skills.
2. I learnt communicating and convincing skills as I have to talk to new people
on daily basis
3. I learn that even in the difficulty conditions organizations are working very
hard to provide their services to the customers
4. As the internship was work from home , I met my superiors and colleagues
virtually only .
5. I worked with the teams on a project in which our manager gives individual
tasks to everyone
6. Few seminars were held by YEF for improving our skills
7. The superiors helped me a lot to explain my work , help me whenever I
needed and teach new techniques to increase my efficiency .
8. Managers regularly asks for updates and we have to update our sheets on daily
basis.

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Knowledge gained

I have worked under the HR department. As a human resource manager my duty was
to shortlist candidates and take their interviews. I learnt about how to work with
manager and other superiors in a company . For the first time I went through the
selection process for a job at a organization . So every day there was something new
to learn since it was my first experience .Constant communication is very important in
the organization with the superior and colleagues to stay updated about our duties and
responsibility .Time value of money is very important in the organization otherwise it
create unhealthy relations with the superiors

Conclusion

I personally feel that YEF and Commondove is a good company to send students for
future summer training because they offer a greater number of vacancies and the tasks
given were well explained .As I worked directly with the owner and manager , the
faculty is good and helping. Thoroughly understood the difficulties faced by me and
guided me to resolve the issues Sometimes it was difficult to cope up with the team
at Commondove Due to confusion in communicating with different superiors for the
same topic otherwise in all it was a good experience at both the organization .

~ 32 ~
References

{1} R.Sooryamoorthy & K.D.Gangrade, “NGOs in India - A Cross-Sectional Study”

, 2001

{2} Snehlata Chandra, “Guidelines for NGOs management in India”, Kanishka

Publishers Distributors in New Delhi, 2003 .

{3} . Vikram Patel and R. Thara, “Meeting the Mental Health Needs of Developing
Countries NGO Innovations in India”, Sage Publications, New Delhi, 2003

{4} GB Kashyap and JP Garg (Ed.), “Rural India : Vision and Action” (25 Vols-Set),
Vista International, New Delhi, 2008

{5} Nabhi’s Board of Editors, Handbook for NGOs (in 2 Vols.), Jain Book Agency,
New Delhi, 2009

{6}. Patrick Kilby, “NGOs in India, the challenges of women’s empowerment and
accountability” published by Routledge, SKU-13/ISBN, 2010. London.

{7}. Alnoor Ebrahim, “NGOs and Organizational Change: Discourse, Reporting, and
Learning”, Cambridge, Cambridge University Press, 2003

{8}. Batliwala, Srilatha. 2002. “Grassroots movements as transnational actors:

Implications for global civil society.” Voluntas: International Journal of Voluntary
and Nonprofit Organizations, Vol. 13, No. 4, pp. 393–409.

{9}Mathivaanan, Samuel C., (1 99 I), Voluntary Agencies and Social Change, Manas
Publications, Delhi.

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{10} Simon Combe (1989) as cited in Chaturvedi (1987), “Role of Voluntary
Organisations in Rural Development”, Indian Journal of Public Administration, July–
September

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 Bibliography

1. https://www.commondove.com/
2. https://www.yefindia.org/
3. https://www.yourarticlelibrary.com/sociology/sociology-of-
development/ngos-and-development-history-and-role-in-india/30699
4. https://indianexpress.com/article/india/india-others/india-has-31-lakh-ngos-
twice-the-number-of-schools-almost-twice-number-of-policemen/
5. https://scholar.google.co.in/scholar?q=LITERATURE+REVIEW+ON+NGO
&hl=en&as_sdt=0&as_vis=1&oi=scholart
6. https://www.google.com/forms/about/
7. https://scholar.google.com/
8. https://www.iedunote.com/14-management-principles-henri-fayol
9. https://www.giveindia.org/certified-indian-ngos
10. https://milaap.org/crowdfunding/fundraisers
11. https://www.youtube.com/results?search_query=COMMONDOVE
12. https://link.springer.com/article/10.1007/s11266-019-00099-3

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 Appendix

QUESSTIONAIRE

1. What’s your age?

2. What is your duration of internship in this company?
3. In which department are you working?
4. Have you worked in any company before?
5. How you came to know about the internship?
6. Do they follow a proper communication channel in the organisation ?
7. Did you receive orders from more than one superior ?
8. Do they provide training practices to help the employees improve their
personal competency ?
9. Would you recommend your friend for internship in the organisation ?
10. Did you find any difficulty in getting information about the organization/?

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