Angela Nguyen

angxnguyen@gmail.com

E du cati on
Des Moines Area Community College – Ankeny, Iowa
 Dental Hygiene AAS – May 2021
o Certification in nitrous oxide sedation and local anesthesia

Southeast Polk High School – Pleasant Hill, Iowa

 Graduated May 2015

Work E xp eri en ce
Smiles on Delaware [Front Office + DA trainee] – Ankeny, Iowa
December 2017 – December 2019
 Managed administrative records including pulling/organizing patient charts, treatment plans, documents,
insurance benefits and claims
 Communicated with patients for understanding of insurance benefits and treatment options

Wells Fargo Home Mortgage [Inbound Sales Specialist] – Des Moines, Iowa
June 2017 – December 2017
 Assessed where customer is at in the home buying process and tailor the conversation to their needs
 Educated clients who aren’t ready for a home loan and give tips in how to properly save and adjust their
budget

Prairie Meadows Racetrack and Casino [Waitress] – Altoona, Iowa

April 2015 - October 2016
 Maintained a constant work drive even in rushed service times
 Served and assisted customers in a friendly and efficient manner

Cold Call personnel for Farmer’s Insurance [Seasonal] – Des Moines, Iowa
Winter 2014
 Acquired patience and diligence through many phone calls
 Presented information knowledgeably to customers who seek interest in the insurance policies

Refe ren ces

 Sarahi Rico
-Previous Dental Assistant at Smiles on Delaware
 Kelsey Powell
-Previous Team Member at Smiles on Delaware

O th er Sk il l s
 Dentrix Systems
 Microsoft Office: Word, Excel, Outlook, PowerPoint
 Fluent in Vietnamese