Carolina Reyes

1411 W. Caribbean Ln Phoenix, AZ 85023 (602)318-0492 cresend@asu.edu CAREER OBJECTIVE: Acquiring a management position to utilize my communication and leadership skills and attributes to the growth of a company. EDUCATION: Bachelor of Science, Business Communication W.P. Carey School of Business Arizona State University Glendale, Arizona General Studies Coastal Carolina Community College Jacksonville, North Carolina Relevant Courses Small Group Communication Business Forum Math for Business Analysis

May 2014

January 2006-June 2008

Legal, Ethical, and Regulatory Issues in Business Communication in Business and the Profession

EXPERIENCE: Marketing Support Representative, Lincoln Heritage Life Insurance Company 4/09 1/11 Dual-role position which required me to master the skill of multitasking as well as smoothly transitioning to assist the companys Spanish-speaking agents Provided marketing support to producing agents in the field with insurance rates Assisted agents in calculating commissions and answering underwriting questions Conducted telephone medical questionnaires to potential applicants in Spanish Accurately keyed insurance applications, became proficient in auditing the departments work Spanish Policyholder Customer Service/Claims, Lincoln Life Insurance Company 4/09 1/11 Assisted Spanish-speaking policyholder customers with concerns and questions Assisted with payments and provided advice to customers to prevent lapse in policies Developed sensitivity in regards to death claims calls Dental Assistant, Sunwest Dental 4/04 - 7/04 Acquired a full-time permanent position after successfully completing a 480-hour externship Assisted dentist in procedures such as routine exams and classifying dental work on chart Facilitated dentist with appropriate instruments during procedures Established relationships with patients when taking patient histories Produced radiographs, presented treatment plans, performed prophylaxis on children Sterilized dental instruments and treatment rooms Languages Fluency in Spanish Skills

Detail-oriented, Organized, Strong time management, Ability to work in groups and complete deadlines, Possess initiative to lead and be lead, Proficient in Microsoft Office, Excellent multitasking skill.