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    Alejandra Paulson is seeking a position and provides her contact information and a summary of skills including being a fast learner, proficient with Microsoft Office, excellent communication skills, knowledge of medical insurance and the Epic medical software. She has an Associate's degree in Business and certificates in accounting, medical terminology and computer technology. Her professional experience includes her current role authorizing surgeries and handling insurance guidelines as a Pre-Authorization Specialist, and previously providing benefits enrollment and customer service as an Employee Service Representative.

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    Alejandra Paulson is seeking a position and provides her contact information and a summary of skills including being a fast learner, proficient with Microsoft Office, excellent communication skills, knowledge of medical insurance and the Epic medical software. She has an Associate's degree in Business and certificates in accounting, medical terminology and computer technology. Her professional experience includes her current role authorizing surgeries and handling insurance guidelines as a Pre-Authorization Specialist, and previously providing benefits enrollment and customer service as an Employee Service Representative.

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    27 views1 page

    General Resume 2016 PDF 1

    Uploaded by

    api-302618088
    Alejandra Paulson is seeking a position and provides her contact information and a summary of skills including being a fast learner, proficient with Microsoft Office, excellent communication skills, knowledge of medical insurance and the Epic medical software. She has an Associate's degree in Business and certificates in accounting, medical terminology and computer technology. Her professional experience includes her current role authorizing surgeries and handling insurance guidelines as a Pre-Authorization Specialist, and previously providing benefits enrollment and customer service as an Employee Service Representative.

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    of 1

    Alejandra Paulson

    435-849-7725
    Apaulson96@outlook.com

    Summary/Skills
     Dynamic, dedicated professional with a strong work ethic. Highly motivated, fast learner who enjoys
    contributing to the success of a team.
     Proficient in Microsoft Office Products with a type speed of 75 WPM.
     Excellent customer service, phone etiquette, and communication/listening skills.
     Vast knowledge of medical insurances and proficient in Medical Record Program EPIC.
     Basic Spanish.

    Education / Licenses
    Salt Lake Community College – Expected Summer 2018
    Taylorsville, Utah
    • Associates of Applied Science – Business
    Stansbury High School – Class of 2015
    Stansbury Park, Utah
     Skills certificates in Accounting 1, Medical Terminology, Computer Technology and CNA Course (Not licensed with state)
    Licenses
     Radiology Certified in Dentistry

    Professional Experience
    Pre-Authorization Specialist
    May 2016 – Current
    University Medical Billing – Salt Lake City, Utah
     Authorizes surgeries for University of Utah Health Care Providers and Facilities.
     Advanced knowledge of different insurance guidelines, policies, and Pre-Auth procedures
     Works General Surgery accounts with minimum knowledge in Pediatric General Surgery,
    Vascular/Varicose Veins, Orthopedic Surgery (imaging), and Interventional Radiology.
     Liaison between insurance companies and Doctors/Schedulers/Secretaries.
     Keeps daily work lists down to expected amount.

    Employee Service Representative


    October 2015 – May 2016
    ADP – West Valley City, Utah
     Health and Welfare specialist; enrolled employees into insurance benefits, assisted with life events,
    audits, some technical support.
     Provided detailed explanations of different policies including deductibles, out of pockets, copays,
    premiums for different amounts of dependents etc.
     Responsible for keeping private, and personal information secure or discarded of properly.
     Took and transferred inbound calls, made outbound calls, and set up conference calls.
     Responsible for documenting all calls accurately and quickly.
     Professionally handled frustrated/emotional callers.

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