Professional Documents
Culture Documents
License #: CI730201515
Wolverine Secure Treatment Center
An informal compliance conference has been scheduled regarding this matter. The date, time
and location of this conference are specified in the enclosed NOTICE OF COMPLIANCE
CONFERENCE. A licensee is also entitled to waive the compliance conference and proceed
directly to a contested case hearing before an administrative law judge (ALJ).
Pursuant to MCL 722.121(2), you have 30 days from the date of receipt to appeal this Notice.
If the Department does not receive your written appeal within 30 days of your receipt of this
Notice, you will have WAIVED YOUR RIGHT to an administrative law hearing and the
revocation of the license will be final.
Sincerely,
Enclosures
______________________________________/
NOTICE OF INTENT TO
REVOKE LICENSE
The Michigan Department of Health and Human Services, by Rachel Willis, Director,
Division of Child Welfare Licensing (“DCWL”), provides notice of the intent to revoke the
license of Licensee, Wolverine Human Services. This revocation is pursuant to the authority
of the Child Care Organizations Act, 1973 PA 116, as amended, MCL 722.111 et seq.
DCWL provides the following as the proposed grounds for revocation of the license:
caring institution at 2424 N Outer Drive, Saginaw, MI 48601. Wolverine Secure Treatment
Center (“the facility”) is a 100-bed child caring institution licensed to provide juvenile justice
services to youth in the State of Michigan. Judith Fischer-Wollack is the current Licensee
Designee of Wolverine Secure Treatment Center and Paul Whitney is the Chief
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NOTICE OF VIOLATIONS AND BASIS FOR REVOCATION
Center to a second provisional status. The modification of the license was due to willful
and substantial licensing rule violations cited in several special investigation reports
concluded between October and December of 2021. In March 2021, DCWL concluded
three additional special investigations that led to further citation of willful and substantial
licensing rule violations1. Licensee failed to maintain compliance with child caring
institution licensing rules on multiple occasions. DCWL therefore provides the following
1. On January 17, 2021, Supervisor 1 and Supervisor 2 initiated two improper and
a. At 12:55 p.m., Youth A attempted to exit the gym area through a door.
behind Youth A and jumped up off the ground, landing on Youth A’s
back, while wrapping his arm around Youth’s A shoulder and neck area.
b. While on the floor, Youth A’s head was positioned in between Supervisor
2’s knees momentarily, and then Supervisor 2 moved to the left side of
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Youth A while Youth a was laying in a supine position on the floor. This
f. After being released from the first restraint, Youth A began putting on her
attempted to grab Youth A’s shoe away from her. Youth A then pushed
Supervisor 1 away.
a wall when the restraint was initiated. Supervisor 1 wrapped his arms
around Youth A’s waist, while Supervisor 2 placed his arms around
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h. Supervisor 1 proceeded to loosen his hold on Youth A, and Youth A fell
to the floor. Supervisor 2 placed his left hand on Youth A’s face while
she was on the floor. Supervisor 3 pinned Youth A’s legs to the floor.
i. Supervisor 2 then crawled over Youth A’s face, pressing his knee and
foot into Youth A’s face. This is not an approved TCI technique.
j. Supervisor 1 then used his knees and body weight to pin Youth A’s
presented with a black eye with broken blood vessels in her eye.
Supervisor 2 and Staff 6 entered Youth B’s room, as the youth had small
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c. During the restraint, Youth B was half-on and half-off the bed and
Sometime during the restraint, Youth B struck her head and Supervisor 2
elbowed Youth B.
d. Licensee’s incident report dated January 17, 2021, indicated that staff
utilized the TCI “control technique” with Youth B. This technique requires
3. Following the physical restraints of Youth A on January 17, 2021, Youth A told
Staff 1, Staff 2 and Staff 3 that Supervisor 1 hit her in the eye. Ms. Decker
interviewed Staff 1, Staff 2, and Staff 3 in February 2021. All three staff
reported that Youth A had some type of injury to her eye. None of the staff
4. Following the physical restraints of Youth A and Youth B, Licensee’s staff failed
to properly debrief after each incident. Licensee also failed to assure that the
incidents were reviewed with Youth A and Youth B after they had calmed.
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5. On January 17, 2021, at 2:45 p.m. Youth B was placed in seclusion in her
by the following:
b. Staff failed to record visual supervision checks of Youth B while she was
in seclusion.
c. Staff and youth debriefing forms were not completed by the Licensee’s
staff.
physical restraint of Youth A that she assisted with on January 17, 2021.
Supervisor 3 stated that she had her eyes closed throughout the
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stated that she did not have her eyes closed throughout the entire
restraint and that she did have some awareness of what was happening.
reported he did not know what was in Youth A’s Individual Crisis
Management Plan (ICMP) or her Speed Map, which are tools identified
January 17, 2021. Both Supervisor 1 and Supervisor 3 reported that they
restrained Youth A the second time because she was putting on her
permitted to grab Youth A’s tennis shoes from her and restrain her
because if she was successfully able to put on her tennis shoes, she
would have a better grip on the floor to resist staff. This is not an
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f. On February 9, 2021, Ms. Decker interviewed Trainer 1. Trainer 1 is the
physically manage a child for putting shoes on their feet because they
may be getting ready to fight. Trainer 1 further stated that he has not
by Supervisor 1.
refused to be interviewed.
h.
August 2017 and February 2021, Licensee assessed Supervisor 1’s job
footage from the January 17, 2021, restraints of Youth A and Youth B. During
these incidents, Youth C and Youth D went into their bedrooms. Licensee’s
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a. Youth D went into her bedroom and shut the door at 10:30 a.m. The next
visual check on Youth D did not occur until 10:52 a.m., when Youth D
b. Youth D returned to her bedroom at 10:57 a.m. Staff did not complete
c. Youth D came out of her room at 12:13 p.m. and returned to her room at
12:14 p.m. Staff did not conduct another eye-on check of Youth until
12:49 p.m.
d. Youth C went into her bedroom and shut the door at 10:53 a.m. Staff 1
a. Youth E got into a verbal dispute with staff, went into her bedroom and
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Youth E is referred to as “Youth A” in SIR #2021C0106015
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c. Youth E resisted and attempted to kick the staff away from her. The staff
then initiated a floor restraint with Youth E. At that time, Youth E bit
on the hand.
Youth E, and instead, dragged her out from underneath her bed and
iii. An abrasion on the right side of her neck that looked like a scratch
or rug burn;
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10. Licensee’s program statement indicates that assessment and collaboration with
workers and family are used to identify each youth’s individual strengths and
youth’s treatment planning to ensure that the youth’s individualized needs are
discussed the incident with Youth E’s family but was unaware of what Youth E
youth behaviors and needs and stated that he did not keep any detailed notes
of counseling sessions. Youth E’s parents indicated that there was a lack of
did not facilitate family counseling over a two-month time span despite Youth
E alleged that punched her in the head during the restraint. Youth E
Youth E’s allegations on January 22, 2021, yet this information was not
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Special Investigation Report #2021C0207008
up Youth F in his arms and placed his right leg behind Youth F’s legs to take
13. On January 27, 2021, Licensee failed to record an accurate incident report
that the restraint was two minutes in duration when the restraint actually lasted
restrained because she was punching out windows with her hand. During the
video, other youth were observed to clean up the broken glass and Youth F’s
blood off the floor, creating a safety hazard for youth in care.
15. On May 6, 2019, Ms. Decker initiated a special investigation of the facility (SIR
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Youth F is referred to as “Youth A” in SIR #2021C0207008
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Another staff member tackled a youth at the facility and did not perform a safe or
16. On May 25, 2019, Ms. Decker initiated a special investigation of the facility (SIR
#2019C0325044). Ms. Decker determined that a staff member failed to use proper
TCI intervention strategies and physically elbowed a youth in the face area during
17. On June 21, 2019, Ms. Decker initiated a special investigation of the facility (SIR
#2019C0325051). Ms. Decker determined that the facility did not refill a youth’s
18. On July 1, 2019, Ms. Decker initiated a special investigation of the facility (SIR
#2019C0325050). Ms. Decker determined that a staff member fell asleep while on
third shift and demonstrated an inability to perform his job duties, in violation of R
19. On July 25, 2019, Ms. Decker initiated a special investigation of the facility (SIR
marijuana vape pen and allowed youth to use it, in violation of R 400.4109(1)(c).
Staff also allowed youth to engage in sexual inappropriate behavior while under
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blankets and discussed her personal life with male staff members, in violation of R
20. On September 17, 2019, Ms. Decker initiated a special investigation of the facility
checked” a youth to create distance between himself and the youth, causing the
21. On September 19, 2019, Ms. Decker initiated a special investigation of the facility
member also threatened to extend the youth’s stay at the facility when she broke
off the relationship. She discussed her personal life with the youth and looked for
22. On September 24, 2019, Ms. Decker initiated a special investigation of the facility
(SIR #2019C0325061). Ms. Decker determined that a staff member was yelling at
January 8, 2020, Licensee submitted a CAP that addressed this rule violation.
23. On October 1, 2019, Ms. Decker initiated a special investigation of the facility (SIR
While the youth was on the floor in a supine restraint, the staff member punched
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him in the face with a closed fist, resulting in a nosebleed, in violation of R
CAP that addressed these rule violations. Due to the quantity and severity of the
violations cited during Ms. Decker’s October 2019 special investigation, Ms.
24. On October 15, 2019, Licensing Consultant Vivian Malleck initiated a special
investigation of the facility (SIR #2020C0217002). Ms. Malleck found that staff
when she was outside the direct supervision of staff, in violation of R 400.4127(4).
The youth created a knotted and twisted makeshift rope from a bedsheet to tie
around her neck and commit suicide while alone in her bedroom. The youth had
prior suicidal gestures and the facility failed to complete a suicide screening
the violations cited during Ms. Malleck’s October 2019 special investigation, Ms.
25. On October 31, 2019, Ms. Decker initiated a special investigation of the facility
(SIR #2020C0325011). Ms. Decker determined that a staff member used her
body to push a youth into a wall and keep her subdued, in violation of R
26. On December 5, 2019, Ms. Decker initiated a special investigation of the facility
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able to visit with a youth at the facility, in violation of R 400.4109(1)(c). On
January 8, 2020, Licensee submitted a CAP that addressed this rule violation.
27. On December 6, 2019, Ms. Decker initiated a special investigation of the facility
(SIR #2020C0325015). Ms. Decker determined that a nurse at the facility missed
January 31, 2020, Licensee submitted a CAP that addressed this rule violation.
28. On December 12, 2019, Licensing Consultant Christopher Barr initiated a special
Licensee was using its contractual teachers to serve in the capacity of a direct
care worker. The facility’s personnel records of teachers did not contain a job
400.4111. A staff member left a teacher to supervise six to eight youth, whereas
March 17, 2020, Licensee submitted a CAP that addressed these rule violations.
29. On April 20, 2020, Licensing Consultant Mark Hunter initiated a special
investigation of the facility (SIR # 2020C0106034). Mr. Hunter found that a staff
member did not follow the facility’s behavior management policy during the
September 2, 2020, Licensee submitted a CAP that addressed this rule violation.
30. On May 28, 2020, Mr. Hunter initiated a special investigation of the facility (SIR
#2020C0106042). Mr. Hunter found that a staff member fell asleep and failed to
supervise two youth. Staff member was in close proximity of the two youth, but he
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violation of R 400.4126 and R 400.4109(1)(c). The staff had a history of
convictions that required the facility to complete an evaluation for suitability for
31. On June 2, 2020, Ms. Decker initiated a special investigation of the facility (SIR #
2020C0325044). Ms. Decker found that a staff member made derogatory and
These remarks were abusive and humiliating in nature. Ms. Decker also found
youth were stealing food from the younger youth and staff did not intervene, in
32. On June 26, 2020, Mr. Hunter initiated a special investigation of the facility. (SIR #
2020C0106048). Mr. Hunter found that a staff member violated the medication
policy of the facility when she became distracted, which allowed a youth to take
August 31, 2020, Licensee submitted a CAP that addressed this rule violation.
33. On August 31, 2020, Licensing Consultant Barbara Cote initiated a special
investigation of the facility (SIR # 2020C0116009). Ms. Cote found that staff
member was working alone in two units. Licensee violated its contracted ratio on
34. On September 18, 2020, Ms. Cote initiated a special investigation of the facility
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mechanical restraints on a youth and handcuffed him to his bed, in violation of
35. On October 1, 2020, Mr. Hunter initiated a special investigation of the facility (SIR
contracted ratio. Licensee also failed to comply with staff-to-youth ratio under the
36. On November 5, 2020, Ms. Cote initiated a special investigation of the facility (SIR
a. A staff member left the unit without getting coverage, leaving a youth
c. The staff member lacked the ability to perform the duties of the position, in
violation of R 400.4112(4).
On or about February 8, 2021, Licensee submitted a CAP that addressed this rule
violation.
37. On November 15, 2020, Ms. Decker initiated a special investigation of the facility
a. Only one staff member was on duty with nine youth, in violation of R
400.4126.
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c. A youth was improperly placed into seclusion when his behavior did not
On or about February 8, 2021, Licensee submitted a CAP that addressed this rule
violation.
38. Due to the quantity and severity of the violations cited in the special investigation
39. Due to the quantity and severity of the violations cited in the special investigation
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CONCLUSION AND RULE VIOLATIONS
COUNT I
COUNT II
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COUNT III
The conduct of Licensee, as set forth in paragraph 3 above, evidences a willful and
Emergency Rule 1
COUNT IV
Emergency Rule 2
(a) Procedures for debriefing of the restraint among the staff involved and
supervisors immediately following the end of the restraint that examines
preventive strategies that could have been used to avoid the restraint
(b) Procedures for debrief with the youth restrained that includes the
examination from the youth’s perspective of preventive strategies that
could have been used to help support the youth to avoid behavior or
that would have helped the youth deescalate from behaviors that placed
the youth or others at risk.
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COUNT V
COUNT VI
R 400.4158 Discipline.
(2) An institution shall prohibit all cruel and severe discipline,
including any of the following:
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COUNT VII
COUNT VIII
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COUNT IX
The conduct of Licensee, as set forth in paragraph 8 above, evidences a willful and
COUNT X
The conduct of Licensee, as set forth in paragraph 5 above, evidences a willful and
(c) The room shall be used only for the time needed to
change the behavior compelling its use.
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seclusion room log. Video surveillance shall not be the
only means of observation.
with all lawful requirements for retention of the license. If Licensee appeals the Notice
of Intent and compliance is not shown, formal proceedings will be commenced pursuant
to the Child Care Organizations Act, 1973 PA 116, and the Administrative Procedures
Act, 1969 PA 306, as amended; MCL 24.201 et seq. Should formal proceedings
commence, you have the right to attorney representation at your own expense.
Organizations Act, Licensee has 30 days from the date of receipt of this Notice of Intent
to file a written appeal of this proposed action. The appeal shall be addressed to Kelly
Maltby, Division of Child Welfare Licensing. Your written appeal must include your name
and license number, and must be submitted using one of the following methods:
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• Mail your written appeal to the Division of Child Welfare Licensing, P.O.
Box 30650, Lansing, MI 48909. You should obtain some type of delivery
• Fax your written appeal to the Division of Child Welfare Licensing at (517)
284-9719.
DATED: 03/24/2021
Rachel Willis, Director
Division of Child Welfare Licensing
Department of Health and Human Services
This is the last and final page of a NOTICE OF INTENT in the matter of Wolverine Secure Treatment Center,
CI730201515, consisting of 27 pages, this page included.
KMM
STATE OF MICHIGAN
DEPARTMENT OF HEALTH AND HUMAN SERVICES
DIVISION OF CHILD WELFARE LICENSING
______________________________________/
Kelly Maltby has forwarded a Microsoft Teams appointment to your email address
Pursuant to the Administrative Procedures Act, MCL 24.292(1), you are afforded the
opportunity to attend an informal compliance conference. The purpose of the compliance
conference is to allow you to show that you were in compliance with the Child Care
Organizations Act and the licensing rules promulgated thereunder. You have the right, at your
expense, to have an attorney represent you at the compliance conference. You may also
bring one support person to the compliance conference.
To enable a thorough discussion of the Notice of Intent at the compliance conference, please
bring any documents, pictures, etc. that you would like the Department to consider. You may
also submit documents to the Department prior to the compliance conference by emailing
them to DAUappeals@Michigan.gov.
If you are unable to attend the compliance conference at the scheduled date and time, you
may request, in writing, that the Department change the date and/or time. The Department
will make all reasonable attempts to accommodate your request, but will not reschedule the
compliance conference to a date more than 10 days after the scheduled date. If you promptly
notify the Department of your inability to attend the compliance conference as scheduled, the
Department may be able to schedule the compliance conference to a date earlier than
originally scheduled.
If you are unable to show that you were in compliance with the Child Care Organizations Act
and licensing rules, and a resolution cannot be reached, the Department will forward the
matter to the Michigan Administrative Hearing System for the scheduling of a formal
administrative hearing. The Michigan Administrative Hearing System will subsequently notify
you of the date, time, and location of the administrative hearing.
All Department meetings and hearings are conducted in compliance with the Americans with
Disabilities Act in buildings that accommodate mobility-impaired individuals and have
accessible parking. If you require additional accommodations to participate in the compliance
conference, please notify the Department at least one week in advance to make the necessary
arrangements.
Kelly Maltby
Division of Child Welfare Licensing
Michigan Department of Health and Human Services
235 S. Grand Ave., Suite 407
P.O. Box 30650
Lansing, MI 48909
STATE OF MICHIGAN
DEPARTMENT OF HEALTH AND HUMAN SERVICES
DIVISION OF CHILD WELFARE LICENSING
______________________________________/
PROOF OF SERVICE
The undersigned certifies that a copy of a Notice of Intent to revoke the license in the above
matter was served upon the following person by mailing the same to them at their address
of record by certified mail on March 24, 2021.
Judith Fischer-Wollack
15100 Mack Avenue
Grosse Pte. Park,, MI 48231