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AppDynamics VS New Relic – The Complete Guide

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Table of Contents
1. What is APM?
2. Supported Languages and Environments
3. Features
• Backend Monitoring
• Fronted & Mobile Monitoring
4. How to Solve the Errors You Find
5. Installation
6. Dashboard and Usage
7. Integrations and Plugins
8. Pricing
9. Conclusion

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What is APM
• APM(Application Performance Management) provides analytics around
application’s performance – at the core i.e., timing how long it takes to execute
different areas in the code and complete transactions
• Achieved by :
• Instrumenting the code
• Monitoring logs or
• Including network / hardware metrics.

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Supported Environments
AppDynamics New Relic

• Java, Scala, .NET, PHP, Node.js, • Java, Scala, .NET, PHP, Node.js,
iOS and Android; including Ruby and Python. Supported
most of database and cloud variety of databases, cloud
platform. platforms and readily available
• provides frontend support for plug-ins.
iOS, Android, and JavaScript. • provides frontend support for
iOS, Android, and JavaScript.

Main difference : New Relic’s Ruby and Python support, and different levels
of support for various platforms.
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Features
• Both New Relic and AppDynamics can be broken down into 6 different products,
all reporting to a main dashboard interface.

• Let’s compare them via:


1. Backend Monitoring
2. Mobile and Frontend Monitoring.

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1.Backend Monitoring

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Application Performance Management

AppDynamics NewRelic
• New Relic displays a response time graph while AppDynamics include a map of the
services the application is using with their call loads
• AppDynamics seems inclined towards larger enterprises.

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Alerting and Reporting


• New Relic uses the Apdex score index,
which uses a user defined response
time threshold T (manual) to imply
end-user satisfaction.
• AppDynamics uses their own solution
that automatically creates a dynamic
baseline for the apps performance
which varies by time.
• Bottom line: AppDynamics putting its
priority on visualizing the stack from
end to end, while NewRelic is focused
on bottom line response times.
Apdex
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Server Monitoring

AppDynamics NewRelic

Bottom line: AppDynamics provides deeper insights into garbage collection and memory
leak detection beyond the standard metrics.

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Database Monitoring

AppDynamics NewRelic with


with OracleDB MySQL
• Bottom line: AppDynamics provides a bit deeper shared database metrics than
NewRelic, still it’s worth looking into the features available for your specific
database within each tool.

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Insights and Analytics


• Both Tools provides these additional feature(opt-in additional database) to store
stats and enable query on them.

AppDynamics NewRelic
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2.Frontend & Mobile Monitoring

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Mobile Real-User Monitoring

AppDynamics NewRelic

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Browser Real-User Monitroing

AppDynamics NewRelic

• Bottom line: New Relic’s focus is on response time bottom lines while
AppDynamics emphasizes the global picture.(Again)
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How to Solve the errors you find?

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Takipi Analyzer Tool

Analyzer dashboard linking each


error to a recorded instance of
source when the bug happened,
and includes the variable values
that caused it.

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Contd.
• Takipi’s New Relic plug-in that displays an exception and log error dashboard:

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Dashboard and Usage


• Browse following videos for better feel of each tool’s user experience and way of
solving problems.

• AppDynamics
• NewRelic

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Installation
Parameters New Relic AppDynamics
SaaS/On-Premise Only available through SaaS Offers a few modes of operation –
SaaS, on-premises and a hybrid
approach, each with its installation
instructions
Agents uses a Java agent to collect the Same as new relic
performance data in order to solve the
error instead of pointing on it, Takipi
uses a native agent.
Alerting Relies on custom thresholds defined Computes response time thresholds by
by user for its Apdex index itself and might take some time to
learn user’s system.

• Bottom line: Pick AppDynamics if on-premise version is a requirement, else ease of installation is
pretty much the same – mind the alerting though.

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Integrations and Plugins


New Relic AppDynamics
A plug in platform with 116 plugins to services like Offers 100 plugins and is also an open platform for
Hadoop, RabbitMQ and Redis, that stream metrics developers to build plugins.
of their data so user can view in on New Relic
Integration: Over 53 integration options with tools
like Jira, HipChat, Takipi and pagerduty.

• Bottom line: New Relic has richer integrations that feel friendlier, but it’s an
individual decision to see where and how his tools of choice integrate better.

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Pricing
Parameters New Relic AppDynamics
free lite version with Available Available
limited features
Pro version pro account pricing starts with with $199 user have to contact sales to get
per month per host ($149 on a yearly plan) a customized plan based on the
number of agents required
Mobile monitoring $49 per month ($29 on a yearly plan) with 1 priced per 5000 Monthly Active
week of data retention. Users

• Bottom line: New Relic’s pricing caters more to startups and small-medium
business while AppDynamics focus is on customizing solutions to enterprises.

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Conclusion
• Both AppDynamics and New Relic are top of the line APM tools, each traditionally
targeted a different type of developer, from enterprises to startups.
• On premise, pick AppDynamics otherwise, it’s an individual call depends on which
better fits your stack (and which of all these features are going to be useful).

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