2136 BSA PE412k-LPA / 2137 BSA PE412k-LPb

Organizational Behavior
April 16, 2021
NAME: CANDELARIA, CHRISTINE REMY O.
Multiple Choice Quiz
Choose the best answer in the following statements:

1. Organizational structure primarily refers to:

a. How activities are coordinated and controlled
b. How resources are allocated
c. The location of departments and office spaces
d. The policy statements developed by the firm

2. The purpose of job enrichment is to:

a. Expand the number of tasks an individual can do
b. Increase of job efficiency
c. Increase job effectiveness
d. Increase job satisfaction of middle management

3. Strategic planning as a broad concept consists of:

a. Corporate strategy and business strategy
b. Inputs and outputs
c. Strategy formulation and strategy implementation
d. Environmental analysis and internal analysis

4. According to Herzberg, which of the following is a maintenance factor?

a. Salary
b. Work itself
c. Responsibility
d. Recognition

5. Communication begins with:

a. Encoding
b. Decoding
c. Idea generation
d. Channel selection

6. _________________ is known as the “Father of Scientific Management”

a. Frederick W. Taylor
b. Henry Fayol
c. Robert Owen
d. None of these

7. Contributions of Human Relations Movement is/are:

a. Great depression
b. Labour Movement
c. Hawthorne Studies
d. All of theses
8. Forces affecting organizational behavior
a. People
b. Environment
c. Technology
d. All of these

9. In present context, challenges for OB are:

a. Employee expectation
b. Workforce diversity
c. Globalization
d. All of these

10. Organizational behavior is

a. A science
b. An art
c. A science as well as an art
d. None of the above

11. ____________________ advocated that humans are essentially motivated by level of needs
a. Maslow
b. Follet
c. Ivan Pavlor
d. Elton Mayo

12. OB is the study of ________________ in the organization

a. Human
b. Human behavior
c. Employee
d. Employer

13. OB focuses at 3 levels

a. Individual, organization, society
b. Society, organization, nation
c. Employer, employee, management
d. Individual, groups, organization

14. The goals of OB are:

a. To explain behavior
b. To predict behavior
c. To control behavior
d. All of the above

15. Benefits of studying OB are:

a. Development of people skills
b. Personal growth
c. Enhancement of organizational and individual effectiveness
d. All of the above
16. Nowadays a lot of stress is being put on the _______________ of the employee in the
organization:
a. Character
b. Improvement
c. Behavior
d. Rewards

17. A manager with good__________________ can make the workplace more pleasant
a. Communication
b. Knowledge
c. Experience
d. Interpersonal skills

18. The Hawthorne experiment was conducted by

a. William Gilberth
b. Henry Fayol
c. F.W. Taylor
d. Elton Mayo

19. The most significant skills are:

a. Technical, human and conceptual
b. Technical, behavioral and conceptual
c. Systematic, human and conceptual
d. Technical, human and cognitive

20. In order from lowest to highest, what are Maslow’s five classes of needs?
a. Social – esteem – physiological – safety – self actualizition
b. Physiological – safety – social – self actualization – esteem
c. Physiological – safety – social – esteem – self actualization
d. Self actualization – esteem – safety – social – physiological