5121 Winter Ridge Drive | Ada, MI 49301

Ashley Zhang (616)-818-9887 | ashzhang@umich.edu

Education
University of Michigan - College of Literature, Science, and the Arts Ann Arbor, MI
Bachelor of Science in Biopsychology Expected April 2021
Courses taken: Introduction to Research Methods, Decision Processes, Public Speaking, Graphic Design

Experience
Culture and Self Insight Lab Ann Arbor, MI
Research Assistant 06/2019 – 08/2020
• Deliberated directions of research into systemic racism and its consequences in our society today, implementing data collection
through the utilization of Qualtrics surveys and TurkPrime, averaging over 150 responses per survey
• Categorized 200 – 400 participant responses per research subject, delegating monetary compensation through the management of
HIT approval and rejections, ensuring appropriate compensation allocation to survey participants
English Language Institute Ann Arbor, MI
Office Assistant 07/2018 - 03/2020
• Revised the departmental website, analyzed website data and created a workflow establishing an efficient and effective
communication system overseeing 56 conversation circles
• Refined customer service and communication skills though answering phone calls, emails, and directing students to clinic
appointments
• Organized administrative tasks through filing and delivering papers, troubleshooting printers and computers, maintaining an efficient
and intuitive office environment
Alcari Ann Arbor, MI
Marketing Associate 09/2019 - 12/2019
• Developed brand ambassador outreach strategies through the utilization of social media outlets, refocusing on relevant demographics
and expanding product advertisement to 3 new locations within the United States
• Investigated potential fabrics through research on benefits, costs, and competitors of different fiber productions that would benefit
skin quality and highlight Alcari’s value of environmental friendliness, documenting future directions in material production
• Forged relationships with photographers and graphic designers to generate new media and creative content for digital marketing
Alzheimer’s Association Ann Arbor, MI
Program Intern 06/2019 – 08/2019
• Secured partnerships with four community-based organizations by negotiating contracts to collaborate on a Research Night event,
increasing emails, pamphlet distribution, and awareness about Alzheimer’s disease for 200 people
• Recruited physicians for the Project ECHO training course to promote healthcare professionals’ education, advocating for Alzheimer
patients to receive high quality care, timely diagnosis, and improvement in patient care outcomes
• Streamlined organizational outreach efforts by modifying and organizing excel-based constituent directory and website postings,
improving efficacy of event advertisement and volunteer communication

Leadership
English Language Institute
Undergraduate Consultant
• Coached International Graduate Student Instructors to improve teaching techniques to undergraduate student body
Conversation Circle Facilitator
• Directed weekly conversations with 6 international students establishing a communication system among a network of diverse people
Campus Involvement
• Social Innovation Challenge member in OptiMize, providing mentorship to students who desire to turn their passions into projects
• Academics Chair of alpha Kappa Delta Phi Sorority Inc. responsible for providing study resources and academic support to sisters

Additional Skills
• Familiar with Qualtrics, Microsoft Office Suite, G Suite, Slack, Adobe Illustrator/InDesign/Photoshop
• 12 years of Classical Ballet and Contemporary training