Professional Documents
Culture Documents
Engaging
Look at the image and read the quote.
Then answer the questions. Open answers.
1 What was the last memorable ad you saw?
What did you like about it?
“Many a small thing has been made large by the
right kind of advertising.” 2 What makes an ad persuasive?
Mark Twain (1835-1910), American writer. 3 Is there a difference between a persuasive ad
and a manipulative ad?
ad ecology lie marketer message politics truth
Ethics in Advertising
“Let’s talk about ethics in advertising. Let’s say you are the owner of a technology
Ethics is essential when making choices in 45 company and you want to sell more products in
advertising. And ads are all about choice: what to Asia. Here’s your latest ad.
show or not, what to say, or what to omit. Take the
TECHNOLOGY
5 difference between the pure truth and the useful
truth, for instance. Have you noticed how some
airlines boast about being number one in on-time
FOR
performance? And have you ever realized that their
schedules show longer flight times? They lie about
10 the time you are in the air, but they inform you exactly
LEADERS
how long it will take you to land at your destination.
If you have ever been to Disney World, you must have
noticed that at the entrance of all rides there’s a sign
showing the waiting time. The line, however, is always
15 15% faster than the waiting time; as a result, we get to
the attraction before we expected to… and everyone is
happy. So, the Disney brand might as well be trustworthy
just because it tells the useful truth, rather than the pure
truth. But isn’t it the same as telling a lie? Go figure. This ad doesn’t seem to represent the Asian
population in any way, so wouldn’t you change the
20 It is evident that marketers are beginning to understand casting for Asia? What about for Latin America?
that a brand’s behavior is much more important than 50 Wouldn’t you show a little more racial diversity to
what it says. With the overwhelming power of the represent Latin Americans? You should. But even
internet, people research their counterparts’ opinions if you do, you might still offend someone who
before buying products, so advertisers try not to lie. If is not represented. So, advertisers’ choices are
25 they do, they might be caught (and they know it). always judgment calls. Advertisers don’t have any
Choices are not always about lying or telling the truth, 55 special gifts — although they might think they do
though. How ads communicate a message is also a sometimes —, they are professionals seeking for
very tricky ethical aspect of advertising. Does that mean ways to excel at communicating. Communication
advertisers should have an ethical responsibility to the is the core of this line of work.
30 general public? ‘Somewhat, they should’, most people
would say. That’s because
people respond to ads when LEARNING FROM CONTEXT
‘they get it’. But an ad is hardly
ever targeted at a general 2 Find words/expressions 1-5 in the text and match them to their
35 audience, so not everyone definitions. Then guess the meaning of the word/expression that
‘gets it’ and some people is left and check your answer in a dictionary.
might even find its message
insulting. Studies show that 1 boast 4 talent or ability
about 15% of people will find 2 brand 5 decision based on personal judgment or opinion
40 something unacceptable in any 3 casting trademark
2
ad, no matter what it shows.
That’s also why advertisers 4 gift 3 the process of choosing people
take casting so seriously. 5 judgment call 1
Suggested answers: show off; brag
1 Analyze visual elements — the layout of the text and the images that accompany it. Check
also how it is organized — in columns, sections, bullet points, etc. — in order to identify its
genre and topic.
2 Don’t pay much attention to details and structures when actually reading the text. Focus
on words that provide meaning — nouns, main verbs, and adjectives. For example, if you
read only the following words in the sentence below, can you understand what the general
message is?
____ saw ____ interesting documentary ____ advertising ____ ____ filmed ____ Russia.
You probably would get an idea very similar to “I saw an interesting documentary about
So, before I go, I’ll advertising that was filmed in Russia.”
60 tell you a little secret.
Here it comes: in our
highly technological
world, communication
While Reading
65
is personal, and
so is ethics.
3 1-2 Read the Developing Reading Skills box and analyze the layout of the
text in exercise 1. Then read its first sentence and its author’s biodata
Communication is
now about you and again. Now answer the following questions.
me and each and 1 What is the genre of the main text?
every one of us. It is
a A textbook summary. b A lecture transcription. c A user guide.
70 NOT about following
the herd, but about 2 What word in the first sentence helped you figure that out? What other
being your unique aspects helped you?
self and making your The verb “talk” in “Let’s talk about ethics in advertising.” (line 1), the biodata, and the quotation marks at the
own choices. And
75 advertisers need to beginning and in the end of the text indicate it is a transcription.
start communicating
in a more personal 4 2 Read the text for gist and mark the topic that is not mentioned in it.
level too.
Thank you very much.” a the truth in advertising b communication c technology d education
Based on <www.aef.com/
on_campus/classroom/
speaker_pres/data/6000>.
5 2 Having the main idea of the text in mind, which statement would its
Accessed on January 14, 2016. author disagree with? Mark the correct option.
a Ethics is a universal concept.
b Technology discourages advertisers from lying.
Chris Moore is a
marketing consultant c It’s impossible to create ads that everyone can relate to.
and business writer d Advertisers should try to personalize their messages.
in Greenwich,
Connecticut. Prior to
starting Brains For 6 To answer the question “Does that mean advertisers should have an
Rent, he spent 16 ethical responsibility to the general public?” (lines 28-30), the speaker
years as Senior Partner,
a says “Somewhat, they should,” because some ads do not attract the general audience,
Group Creative Director
but only a few people or the ones that don’t get it.
at Ogilvy & Mather, New
York […]. From 2002 b states that advertisers make judgment calls every time they create a message for an
to 2006, he served as ad, which always causes misunderstanding, so their ethical responsibility doesn’t
Senior Brand Strategist include the general public.
at Ogilvy […]. Chris is a
c claims that most people agree that advertisers have an ethical responsibility when
graduate of Princeton
creating an ad; however, there will always be a certain percentage of people who
University.
objects to the message of any ad.
Available at <http://brainsforrent.
d explains that although advertisers agree on the importance of casting, people are
com/brains/>. Accessed on
September 30, 2015. usually not represented in an ad, which can also be somewhat offensive.
2 Complete the sentences below with the words and expressions from the box. Use a dictionary
if necessary.
1 The new product is elegant and innovative, but its best selling point
DEVELOPING VOCABULARY
PHRASES COMMONLY USED IN SPOKEN LANGUAGE
3 Read the following extracts from the text on pages 26-27. Analyze the highlighted phrases and
answer the questions.
“That’s because people respond to ads when ‘they get it’.” (lines 31-33)
“Studies show that about 15% of people will find something unacceptable in any ad, no matter what it shows.” (lines 38-41)
“Let’s say you are the owner of a technology company and you want to sell more products in Asia.” (lines 44-46)
“Here it comes: in our highly technological world, communication is personal, and so is ethics.” (lines 61-65)
Which phrase
1 could be replaced by “whatever”? “no matter what”
2 introduces a speculation or hypothetical situation? “Let’s say”
REFLEXIVE PRONOUNS
Reflexive pronouns Subject Reflexive Walter sent himself a copy of the market research so he could work from
are words used to Pronouns Pronouns home. (singular subject = Walter)
refer back to the I myself The copywriter and the art director couldn’t deal with the agency’s bills
subject of a sentence. you yourself themselves, so they hired an accountant. (plural subject = the copywriter
They are used when he himself
and the art director)
the subject of the Reflexive pronouns can also be used for emphasis. In this case, they are not
she herself
sentence is also the necessary, but when added, they intensify the role of the subject in an action:
receiver of the action. it itself
I wrote the ad myself!
They end in -self we ourselves
When we use verbs that describe things people usually do for themselves (such as
(singular) or -selves you yourselves dress, shave, and wash), reflexive pronouns are not necessary:
(plural). they themselves Mark had to shave every day when he worked as a model.
4 The text below discusses the concept of “referencing.” Read it and do the activities.
2 She should dress herself more carefully. She dresses too casually for a marketing director.
She should dress more carefully. She dresses too casually for a marketing director.
4 I can play the piano very good. I want to be a professional musician one day.
I can play the piano very well. I want to be a professional musician one day.
2 Underline the correct option to complete the sentences. Then match each sentence to what
it expresses.
1 Believe me, if you’re claiming something in your ad, you had better / don’t have
to have some research data to back it up.
2 I hate the fact that some advertisements try to persuade teenagers to do
things they ought to / mustn’t do, like drink or drive. advice: 6
3 At this point, our product needs a temporary name. It should / doesn’t have to
be perfect, because we can change it later. strong advice: 1, 7
4 Ads for medical drugs can’t / ought not to be misleading in any way. obligation: 5
5 The law stipulates that all price claims made in an ad had better / have to lack of obligation: 3
correspond to the final price customers pay at the store.
prohibition: 2, 4
6 A good slogan should recall the trademark name, which preferably
doesn’t have to / ought to be included in it.
7 New products should / had better not be expensive to avoid getting stuck
on store shelves.
3 Don’t get discouraged. You ought not focus on the negative side of things.
Don’t get discouraged. You ought not to focus on the negative side of things.
(and
(and What
What to
to
How Manipulative Advertising Works Do
Do About
About It)
It)
Advertising aims at telling you about a product. It can be as simple as “Brand X laundry detergent cleans your clothes” or
“Supermarket Y sells food.” In a competitive market, the ads we see (1) be more detailed so that they can differentiate
their products from others. For instance, a restaurant may serve a good-tasting, unhealthy burger in less than a minute, but
why (2) you choose theirs amongst all the others? Because they told you to.
5 If you’re not ready to think — which is often the case when you’re watching TV or reading a magazine —, you’ll probably
accept any suggestion they are offering you. You may not even realize it’s happening because you’re being too passive.
What (3) you do? Use your brain. When you used to hear from your parents “because I said so,” you were not likely
to accept that answer. You (4) do it subconsciously when watching an ad either; instead, you (5) think
about what the ad is saying and consider the unfavorable aspects of the products that aren’t being shown to you. It
10 doesn’t take that long to realize that the chalupa being advertised may or may not contain real meat. You (6) use
your brain when you’re watching or looking at ads!
5 According to the cartoon, the supermarket 6 Read the following statements and mark
wants customers to believe that they the most logical reply.
1 “This yogurt I bought tastes pretty sour and
smells funny.”
a “You mustn’t eat yogurt.”
b “You should take it back to the store for
a refund.”
c “You don’t have to eat yogurt.”
2 “The supermarket down the street is having
a special offer: if you buy one bottle of hot
sauce, you’ll get another for free! I don’t like
hot sauce that much, but I can’t miss that
opportunity!”
a “You mustn’t consume hot sauce.”
b “You’d better buy two bottles of hot
a shouldn’t buy more than five items. sauce then.”
b ought not to buy bananas if they like carrots c “You shouldn’t buy things if you don’t
and bread. need them.”
c mustn’t buy other fruits in case they are 3 “Do I have to buy all these products to close my
buying bananas. pores after I shave?”
d should buy other products in case they are a “You mustn’t buy aftershave products at all.”
buying bananas. b “You must buy products to smell nice too.”
e must buy other products if they are buying c “You don’t have to use products to close your
bananas. pores. Cold water will do the same thing.”
2 You will listen to a radio interview of an 3 He has to run at least 50 miles per week.
athlete and influencer. Do you think he 4 The training shoes cost 150 dollars.
uses the products he promotes? Is this 5 He recommends products he has used himself.
important? Listen to the audio and
confirm your answers. Open answers.
Speaking
Developing Speaking Skills
Talking About Logos and Slogans
A logo is the characteristic image of a brand, and the slogan is
the catchy phrase that goes with it. Keep in mind that logos
and slogans grab the consumer’s attention and generate interest
for the brands, so they have to be very appealing to their target
audience. To talk about them:
While Listening a b
Celebrate your
Bring three friends along on your birthday, vacation plans. Weekday-plans only.
and we’ll give YOU a salad for free! Medium: Bus stop ad.
2 Find short forms 1-3 in the ads. Write the 4 1-2 Read this guest review of a hotel. The
complete phrases in the blanks. manager wants to post it as an ad. Underline
the phrases or sentences that you would
1 lotta a lot of
delete to make it simpler.
2 wanna want to
Developing Writing Skills I think Kally’s Hotel is a beautiful five-star resort. It has a lot of
pools all over the place! There are more than five restaurants as
Using Short and Simple Sentences well, or maybe less? Oh, and it has a private beach, but we only
went once. People say you always want to come back.
Short sentences create emphasis and save space in texts like ads.
V i d eo Ta l ks
using
TO improve
YOUR english
talk is a speech given to an audience for an established period of time. If you search online, you will find all kinds of
a video talks: inspiring, informative, educational, and even some jaw-dropping ones, which might forever change the
way you think about a certain topic.
If you intend to improve your English, there are thousands of online videos to choose from, so start by selecting a talk with
a topic of your interest, or a talk by a person you know and admire. Once you’ve chosen it, you should also determine which
skills you want to practice: listening, writing, speaking, vocabulary, or grammar. Here are a few ideas on how to use the talks
to practice these skills:
LISTENING GRAMMAR
There’s a difference between “listening to a talk” and Use talks for extra practice on the grammar topics you’ve
“listening actively to a talk.” To listen actively, start by been studying. For instance, if you’ve been studying “future
predicting what you’re going to hear by analyzing the title with will vs. future with be going to,” look for talks on topics
of the talk. Take notes of some arguments you think the related to the future. While you’re listening, take notes of
speaker will use during his/her talk. While you’re listening, examples that come up during the talk and then analyze how
pause it a couple of times and try to recall what was said the speaker uses the structures. Are there other structures
by summarizing the content you have just heard. Also, try used to express the future that you haven’t studied before?
to predict what comes next. When the talk is over, try to
retell it in your own words. WRITING OR SPEAKING
Talks can be very thought-provoking and they always
VOCABULARY present an opportunity to discuss your views: whether
For this exercise, choose talks that provide a transcript. As you agree, disagree, or are uncertain about what the
you are listening, take notes of some unfamiliar words you speaker said. After you listen to a talk, give your own
hear. It’s OK if you don’t know how to spell them at this point. opinion of the issue, discuss points presented by the
When the talk is over, go back to the transcript and check the speaker, and name others you think that should have
correct spelling of the words you wrote down. Can you guess been presented. Add your voice to the conversation.
their meaning from the context? If not, look them up in the You can do this by writing (some talks have a “comment
dictionary. To help you memorize the words, copy them in section”) or by inviting other people to listen to the talk
your notebook and create different sentences with them. and then debating with them.
that offer
Here are some suggestions of websites
many talks for you to cho ose from :
s/>
Think About It Open answers. þ Talks at Google: <www.google.com/talk
os>
1 With a partner, watch one of the talks on the suggested websites based on þ Big Think: <http://bigthink.com/vide
com /wat ch-talks/>
a subject you like. Make a list of the new words you learned. þ IdeaCity: <www.ideacityonline.
2 Draw a two-column chart in your notebook. In the first column, write the )
(All websites were accessed on March 23, 2016.
main ideas of the video.
3 Find three reliable sources to research the information that you wrote down.
Write your own opinion about the main ideas of the talk in the second
column. Then discuss both points of view with your partner.
Workbook 9-12
1 Which book inspired the author of the text to write this post? The
Autobiography of Alice B. Toklas, by Gertrude Stein.
2 Who does the author mention as examples of people who have the “quality of keeping people together”?
The French poet Guillaume Apollinaire, her sister, and a deceased co-worker.
3 Does this quality come naturally to the author of the text? No,
it doesn’t; therefore, she’s working on it.
3 According to the text, people who have the “quality of keeping people together”
1 apparently have an important and exceptional virtue.
2 put a lot of energy and time into making people stay close.
3 are frequently expected to make an effort to reunite people without being thanked for doing so.
4 act jaded and superior.
Mark the option that corresponds to the correct statements.
a 1 and 2. b 1, 2, and 3. c 2, 3, and 4. d All of them.
4 In the sentence “It doesn’t sound very hard — until you’re the one doing it.” (line 17), what does “it”
refer to?
a The person who has the “quality of keeping people together.” c Sending out group e-mails.
b Keeping track of people’s addresses and phone numbers. d Acting like glue.
2 Read the text for gist and complete: In the camp, the girls learn about the of advertising.
a positive aspects b negative aspects c positive and negative aspects
4 In the sentence “We talk about the fact that ads cost a ton of money to make, and if you’re only going
to look at one for three seconds, advertisers need to have some tricks up their sleeve” (lines 9-10), what
“tricks” is Icard referring to?
1 Convincing girls that something about them isn’t normal just to sell a product that will solve their problem.
2 Using fairy tales to convince girls that boys find them more attractive as princesses.
3 Targeting girls, who don’t usually use their money to pay expensive bills.
4 Making girls appear fragile and at risk.
Mark the option that corresponds to the correct statements.
a 1 and 2. b 2, 3, and 4. c 1 and 3. d 1, 3, and 4. e All of them.
Introduction Notes
This unit focuses on discussing ethics in advertising, and how
advertising can manipulate people and shape their consumption Opening page 25
You should/ought to/had better talk to him about it. Radio host: And how do you find the right training outfit?
Jamie: Finding the best shoes has always been an issue for me. There are amazing
7 I’ve got a terrible cough. brands out there offering high-quality training shoes, but I’ve never felt really
You should/ought to/had better see a doctor. comfortable wearing any of them. I used to modify them, but that’s not an issue
anymore with the training shoes I’m wearing.
Suggestion 2 Radio host: I’ve seen some of your posts about that. Why don’t you tell us more?
• Select some images of signs (traffic signs, door signs, etc.) Jamie: Well, I teamed up with Wolken, a company that specializes in running
and have students describe the obligations and prohibitions equipment, to create the best running shoes. We worked for over a year to achieve
what I had in mind. They were very patient with me! And I’m thrilled with the result.
expressed by them.
Radio host: And how are these shoes different from the ones in the market?
Suggestion 3 Jamie: To begin with, the training shoes, called Veston, can endure long, arduous
training sessions, and then you can use them to run your marathon just fine. I’ve had
• Have students make a list of household chores. Then ask mine for over a year now, and I’ll be using them for the Chicago Marathon. We also
them to write sentences expressing whether each of those improved the breathability to keep your feet cooler longer by wicking away sweat fast.
chores is their obligation at home. We worked to improve other things like stability, weight, and cushioning.
Radio host: It sounds great; some would say incredible even.
Jamie: I know. It may sound unbelievable for some, but I can assure you that my
• For further explanations and exercises related to the Language experience with them has been great.
Practice I and Language Practice II lessons, invite students to use Radio host: And how can people buy them?
the online resources available on the Greenwich platforms.
Jamie: Well, if you buy them in advance, you can get a 30% discount using the code
JAMIE30 only at the Wolken website. They come in different colors and sizes, for both
FURTHER PRACTICE men and women.
Radio host: I’m sure people out there can’t wait to try them! We’re going on a break,
Workbook 11-12 but we’ll be right back.
Exercise 3 Exercise 1
(b) Evidence of the correct answer can be found in these excerpts: • To start, allow students to make guesses about the genre and
theme of the text. After reading it, make sure they identify it
(1) “The ‘quality of keeping people together’ seems an is an online article about a summer camp that intends to teach
important and rare attribute, […]” (line 7). girls about manipulative advertising and how to become leaders.
(2) “[…] I know how much energy and time it takes to act like
Exercise 3
glue, to make the efforts that allow people to stay close.”
(b) Evidence of the correct answer can be found in lines 6-7: “Icard
(lines 13-14).
kicked off camp Monday by tackling advertising: a two-headed
(3) “[…] it’s all too easy for people to take these efforts for beast that tries to strip girls of their confidence and then lunges
granted, or not to realize how important one person is to for their cash.”
the strength of a particular web of relationships. In fact, • Draw students’ attention to the fact that the colon is a
that person might well be teased for these efforts, and punctuation mark which may introduce a definition, as shown
instead of people being appreciative and cooperative, they in this excerpt.
might act jaded and superior to such gung-ho antics.” (lines • Explain that the other options, in turn, talk about aspects of
18-20). adolescence and advertising mentioned in the text, but do not
Exercise 4 define “advertising.”
(d) Evidence of the correct answer can be found in the paragraph Exercise 4
right before the one from which the sentence was extracted: (d) Evidence of the correct answer can be found in the following
“My sister is this way, too, and from watching her in action, excerpts: “‘We discuss normalization, (1) when an advertiser
I know how much energy and time it takes to act like glue, tells a girl something is not normal about her — bad skin, fat
to make the efforts that allow people to stay close. […] It thighs —, but suggests their product will fix it’” (lines 14-15);
doesn’t sound very hard — until you’re the one doing it.” “She reminds the girls that advertisers want their time and
(lines 13-17). attention because (3) they’ve got baby-sitting money, birthday
money, allowance and other income that’s not earmarked
for grown-up stuff like mortgages and groceries and utility
bills.” (lines 18-20); “‘Each of the tricks is really supporting the
main message advertisers send to girls, which is that (4) being
helpless is attractive […]’” (lines 23-24).