Name: Gaurav Dange

Due Date / Day: 9/3/11

Class: 27th Batch

Roll No: 2701325

Subject: SCM

Case No: 7

Topic: INFREIGHT LOGISTICS SOLUTIONS LTD

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Case no 1. : HBF
Case facts and analysis:
 HBF began in April 1941 as the Metropolitan Hospital Benefit Fund, to help West
Australians cover the cost of hospital treatment

 With more than 900,000 members HBF have been supporting the health and
wellbeing of Western Australians for nearly 70 years.

 Our focus on members has made us one of WA's most highly regarded
organizations. This focus has resulted in excellent services and low premium
increases. In 2009/10 HBF Health paid out a $876 million in health claims or over
$3.4 million claims each working day.

 Our vision is to lead the way in improving the health and wellbeing of everyone in
the West Australian community.

 Members benefit from a large range of insurances, including: health, car, travel,
home, contents & personal valuables, caravan, trailer, life and boat.
 Our structure is our essential difference to most other insurers, as we exist to help
members, not to drive profits for shareholders.

 Our constitutional and legislative base is distinctive, assuring continuity for the
benefit of our members. Our Board operates under strict regulations and
guidelines and follows rigorous and professional practices normally associated
with listed entities. They constantly review corporate governance practices and
structures to ensure HBF adapts to the changing regulatory, political and market
environment while retaining our core focus of providing affordable services for
Western Australians.

 The increasingly competitive market for health insurance in Western Australia

has underlined the need for HBF to focus on its core health insurance business.
The Board believes it is essential that HBF Health defends its position as the
dominant provider and brand leader in health insurance in this state, through a
combination of compelling product offerings, outstanding member service and
marketing that sets HBF apart from its competitors. This is a work in progress but
 already this strategy has resulted in success in arresting the decline in our
market share.

 HBF has taken a lead role in campaigning against the latest changes in
government health policy, taking every opportunity to remind the government,
media commentators and others that it not only penalises those who have taken
most responsibility for their healthcare, but also threatens the balance between
public and private health provision which has served Australia so well.

 The success of this Western Australian icon lies in the unique combination of the
vision of our founding members and our ability to adapt to a modern, commercial
environment. HBF was established in 1941 as the Metropolitan Hospital Benefit
Fund, with the core purpose of providing affordable health services to as many
Western Australians as possible. Our current structure and operations can be
directly traced back to our origins as a key provider of social services prior to the
introduction of universal government health cover (i.e Medicare). It was
established to provide a pool of funds from contributors (or members) to cover
the provision of health services at Perth's three metropolitan hospitals.
 Without any government cover at the time for health services, the organisation
was critical in ensuring that Western Australians were able to access quality
health services. The organisation was developed not to generate profits, but to
ensure the ongoing provision of affordable health services to as many people as
possible. Since its inception, our Fund has grown from strength to strength,
quickly becoming the leading provider of health insurance in WA. Our strong
tradition of community support continues today, both in terms of legislative
platform and strategic intent. Use our new interactive tool to find out more
about the.
 HBF is a company limited by guarantee, governed by the Corporations Act 2001. 
The constitution requires that all surplus funds or profits are re-invested in the
organisation and its services and are not paid or distributed to members as
dividends. The constitution echoes our commitment to returning benefits to its
Policy holders and underlies our special status as an organisation.

 Corporate governance is the process by which HBF is directed, controlled and

those in control are held to account.  Our Directors and Councillors are integral
in this process. The Board has overall responsibility for corporate governance at
 HBF, including the responsibility to determine, review and approve policy,
practices, management performance and financial operations. Directors are
elected by Councillors, based on their mix of skills, corporate government
experience, suitability and integrity and are subject to strict conflict of interest
rules.

 In addition to being obliged to comply with the Corporations Act, different

companies within the group are regulated by the Private Health Insurance
Administration Council, Australian Prudential Regulation Authority and, the
Australian Securities and Investments Commission.