JOB DESCRIPTION

JOB TITLE: Organisational Development and Change Manager

REF NUMBER:

GRADE: CDHG Grade 2

REPORTING TO: Head of People and Organisational Development

RESPONSIBLE FOR: Organisational Development and Change Team

ROLE SUMMARY

To lead the delivery of a proactive and customer focused Organisational Development (OD)
and Learning and Development (L&D) Service across County Durham Housing Group,
developing the service to meet current and future business needs through working in
partnership with managers and leaders to develop progressive OD and L&D projects,
systems and initiatives.

Accountable for the day to day performance of the Organisational Development (OD) and
L&D team, the post holder will lead the development and implementation of Group wide OD
systems and processes, including releasing potential and managing talent, developing
management and leadership capability and embedding values and behaviours into all people
processes and systems.

MAIN DUTIES & RESPONSIBILITIES

Specific objectives and deliverables will be agreed as part of your annual performance and
development review (PDR) process, the points below are a summary of your main duties and
responsibilities.

- Lead the development of innovative OD and learning and development projects,

programmes and initiatives for the development of the group’s culture and values,
management of change, employee engagement and wellbeing, talent management,
leadership capability and all employee development related initiatives.

- Provide direction and leadership in the development and implementation of change

management processes across the group, in partnership with HR and OD colleagues and
senior managers.

- Assist the Head of People & OD in the implementation of the People First Strategy and
continue to enhance the quality of delivery of the HR & OD service.

OD & Change Manager/CDHG Grade 2/HR&OD

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 - Conduct organisational needs analysis and lead the development of appropriate plans
and programmes to ensure all employees have the skills, knowledge and experience to
perform their roles to the highest standard and meet the future needs of the Group.

- Network effectively across a complex organisational structure, building relationships

across the group in order to ensure that the service delivers relevant, value-added
solutions.

- Provide vision and leadership to your team by managing people, performance,

development, health and wellbeing issues and resources effectively and in line with
relevant policies and procedures.

- Prepare and contribute to the development of reports and internal communications to the
Board, Executive Management Team, Senior Management Team and wider audiences.

- Identify, own and manage risks arising from strategic and operational OD and learning
and development plans, projects and initiatives.

- Manage a designated OD and learning and development budget ensuring that value for
money is achieved in all circumstances through the monitoring and control of expenditure
and the early identification of any financial irregularity.

- Manage health and safety issues in your area of responsibility in line with the relevant
section(s) of the relevant Health and Safety Policy.

- Comply with Group confidentiality and information security policies at all times.

- Your duties may vary from time to time within the broad remit of your role and grade.
You are required to undertake any such reasonable and appropriate duties.

OD & Change Manager/CDHG Grade 2/HR&OD

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Change/JD/HR&OD/
 PERSON SPECIFICATION

Essential Desirable Method of

Qualifications Degree or equivalent level
qualification.
Post Graduate qualification in
Organisational Development,
HR or equivalent.
Assessment
CIPD qualified  Application Form
(Chartered member).  Selection Process
 Pre-employment
Change Management, checks
Org psychology and/or
Organisational Design

Experience
Leading, devising, implementing
and evaluating complex
organisational change
programmes and OD projects.
Implementing wellbeing and
employee engagement
initiatives.
Qualified coach
 Application Form
Extensive experience of  Selection Process
the set up and design
and implementation of
HR/OD processes and
services within a
complex organisation.

Leading multi-disciplinary teams

through change-related projects Experience of utilising
and programmes designed to HR, learning
deliver workforce management, talent
transformation. management systems.
A successful track record of
working with senior level
management teams on strategy
Trade Union
and change formulation,
engagement and
implementation and evaluation.
consultation experience.
Extensive ‘hands-on’
restructuring, redundancy and
change management
experience.

Experience of working
collaboratively with others to
achieve success.

OD & Change Manager/CDHG Grade 2/HR&OD

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Change/JD/HR&OD/
Skills/knowledge Proven capability to lead, Is active in external  Application Form
develop and motivate a team. housing sector and north  Selection Process
east HR & OD network.
Able to apply or devise methods
of analysis, using the results to
make solve complex HR/OD
issues.

Working knowledge of new

developments in OD and
employment matters.

Assembles complex ideas,

issues and observations into
solutions for others. Innovates
by looking at issues from
different perspectives.

Able to influence, persuade and

negotiate to achieve positive
outcomes.

Highly developed interpersonal,

communication and coaching
skills.

Resilient and flexible to change,

with an ability to manage high
workload, conflicting priorities
and pressure.

Takes a forward-thinking
approach to the issues which
will affect CDHG now
and in the future.

Able to manage stakeholders

successfully.

OD & Change Manager/CDHG Grade 2/HR&OD

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Change/JD/HR&OD/
Values People first: People are at the  Application Form
heart of everything we do. In  Selection Process
our communities the way we
listen and respond to people will
determine the way we grow. It is
only by connecting with and
trusting people that living can
be fully brought to life.

Outstanding delivery: Push

the boundaries of customer
service and added value
through proactive behaviour.
Because the smallest detail can
make the biggest difference,
outstanding must be the new
standard and the new routine.

Proud communities: Taking

responsibility and feeling
confident only occurs when
there is a sense of pride and
optimism at home. Positive
steps lead to more positive
steps and as a result, there is
an ability to create and seize
better opportunities

OD & Change Manager/CDHG Grade 2/HR&OD

021116
Change/JD/HR&OD/