Professional Documents
Culture Documents
ANSWER KEY
Note: where contracted forms (eg ’ve been) are shown as answers, long forms (eg have been) are
also acceptable.
Vocabulary and Grammar
1 return
2 refund
3 exchange
4 special offer
5 discount
6 department
7 store detective
8 changing room
9 basket
10 checkout
11 must
12 could
13 could
14 can’t
15 might
16 Could you tell me where you keep the underwater hairdryers
17 Would you mind showing me where the magic department is
18 Do you have any idea where I could find some waterproof teabags
19 Would you mind telling me why you want those
20 Would you mind holding my bags
Reading Paper
1 D
2 A
3 E
4 C
5 B
6 H
7 C
8 B
9 C
10 A
Listening Paper
1 C
2 C
3 A
4 B
5 B
6 A
7 C
8 I
9 C
10 I