OPRE 3310 OPS MGT MIDTERM REVIEW FALL 2020

Stevenson Ch. 1 Topics

o Importance of outsourcing – pg.31
o What is the concept of product packages – pg. 6
o What are the elements of the transformation processes – pg. 6
o What are the three types of technology of concern in operations management – pg. 25
o What are the activities finance – pg. 10
o What is system design – pg. 16
o What is the concept of mass production – pg. 22
o What are the benefits of using models – pg. 19
o What are the four types of variation – pg. 14

Stevenson Ch. 2 Topics

o What is the definition of competiveness – pg. 42
o What are the reasons a company fails – pg. 43
o What is mission statement and it purpose in a company – pg. 44
o What do strategic decisions relate to in a company – pg. 52
o What is the calculation for productivity – pg. 56
o What are the factors that affect productivity – pg. 61
o What are the external elements related to environmental scanning – pg. 48
o What are the three basic strategies – pg. 44

Stevenson Ch.4 Topics

o What is product lifecycle management – pg. 152
o What is reverser engineering – pg. 141
o What is the three Rs – pg. 146
o What is the interchangeable parts concept – pg. 153
o What is quality function deployment – pg. 157
o What is computer aided design – pg. 163
o What are the categories of quality of the Kano model – pg. 160
o What is degree of newness – pg. 157
o What are the phases in product design and development – pg. 161-162

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 OPRE 3310 OPS MGT MIDTERM REVIEW FALL 2020

Stevenson Ch. 15 Topics

o What is the goal of supply chain management – pg. 654
o What are the activities if logistics management – pg. 654
o What are the three supply chain flows – pg. 654
o What is risk management – pg. 657-658
o What is the risk of unethical behavior – pg. 660
o What are the purchasing interfaces – pg. 663
o What are the purchasing cycle steps and sequence – pg. 664
o What is strategic partnering – pg. 671

Stevenson Ch. 3 Topics

o What is the definition of and short comings of salesforce opinions – pg. 83
o What is the definition and purpose of forecasts – pg. 76
o What are the common features of forecasts – pg. 77-78
o What are the steps and sequence of the forecasting process – pg. 79
o What are the general approaches to forecasting – pg. 82
o What are the forecasting techniques of associative, judgmental, and time series – pg. 82
o What is the definition and purpose of the Delphi method – pg. 83-84
o What is the definition and example of a trend – pg. 84
o What are the managerial approaches to a forecast and how do they impact demand – pg. 111

Stevenson Ch. 5 Topics

o What is the definition of capacity and the terms used to express it – pg. 189
o What are the key questions of capacity planning – pg. 190
o What is the determinant of supply chain factors and key question – pg. 195
o What is the strategy formulation decision of a capacity cushion – pg. 196
o What is the definition of the break-even point

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