Shabbar Suterwala

presents

ESSENTIALS
OF
BUSINESS
COMMUNICATION

Life Blood & Foundation of any organization

www.ShabbarSuterwala.com
Objective

• Understand Communication & its Process

• Understanding what is Business Communication

• To understand and explore the Importance, Barriers,

Essential of Business Communication
The Mobile Policy
Be in the state of 3E’s
Find at the least 2 Persons......
• Wearing Brown Shoes

• Having Moustache

• Smiling Ladies / Gentlemen

• Long Hair (Gentlemen only)

• Carrying/Having Leather Bag

• Wearing Blue Dress

• Long Hair (Ladies only)

• The Handsome / Beautiful

• Wearing Red Tie

• Tallest in your Row

Icebreaker
LG
Profile of Communicator

Exercise
What is Communication is all about….

Speaking(30%) Listening & Observing(45%)

Reading (16%) Writing (9%)

It is about Connecting….
Communication - Meaning

• Communication is a dynamic process…

• through this process we convey a thought or feeling to

someone else.
• how it is received depends… on a set of events, stimuli, that
person is exposed to…

• ex: (Next Slide)

It is very hot.

How the reader perceives and interprets the written text?

Why Communication is Important? How will it help you?

• Anticipate Problems

• Make Decisions

• Coordinate Workflow

• Supervise others

• Develop Relationships

• Manage Knowledge, Ideas & Creativity

• Create a Clear Vision and Energize employees

• Promote Products & Services

Importance of Communication in Business

• At some point you will

encounter people or
customer who are rude or
difficult to communicate
with . In those instances, it
is more important than
ever to demonstrate
professionalism.
Check your Communication in the following situation: What & How ?

– In a classroom with known friends

– In a meeting room with unknown people

– At a picnic, with family

– In the chambers of an authoritative personality

– Making a presentation before a group

– With people who are more knowledgeable and smart

than you
– At home…!!
What you Say & How is important in Business Communication

• “What about that • What you say

Report?” • How you say
• “We want more share” • When you say
• “You are always late” • When to stop
• “I will make sure I look
into it”
Direction without the Map

Activity
 This PPT is Designed & Created by

re than 150+ Ready made PPT’s on Various Soft Skills Topics availab

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Contact: Shabbar Suterwala

Email: shabbarsuterwala@hotmail.com

Or Call: +91-989 222 5864

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