RAJ PURUSOTHAMAN

21/9 RAMACHANDRA STREET raaj.psm@gmail.com

OTHAKALMANDAPAM
COIMBATORE - 641032
TAMIL NADU INDIA +91-9626194704

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Profile Summary
Energetic Field Service Engineer with a 9-year background performing electro-mechanical, electrical and electronics equipment
repairs, installations, and troubleshooting, committed to providing optimum service support through phone and personal visit.
Adept at thoroughly investigating and troubleshooting and solving problems and providing efficient, courteous and professional
repair services.
Education
Bachelor of Science, Electronics
VLB Janakiammal College of Arts and Science Graduated, March 2010
Coimbatore, Coimbatore, Tamil Nadu Tamil Nadu Marks 79 %

High School, Computer Science

Completed, April 2007
Vivek Vidyalaya Matriculation Higher Secondary Marks 83 %
School Matriculation
Coimbatore, Tamil Nadu

Intermediate Completed, April 2005

Marks 82 %
Vivek Vidyalaya Matriculation Higher Secondary
School Matriculation

Work Experience
June 2010 - April 2019
SERVICE ENGINEER - 9 YEARS EXPERIENCED
STATEX ELECTRONICS
COIMBATORE, TAMIL NADU, INDIA

• Provided support to the customers and resolved all malfunctions that occurred in the product.
• Managed all emergency calls and visited the site and resolved all problems.
• Organized training and assisted the customer to understand the products.
• Provided training to internal and external customers.
• Provided on-site field technical support, including but not limited to, end-user problem solving.
• Responsible for daily reporting on installed equipment, including parts damaged, downtime minutes, and any quality
concerns.
• Performed detailed test and maintenance procedures trained to users.
• Generated detailed hardware test failure reports.
• Maintained record histories of all equipment utilizing the computerized maintenance management system for creating
and documenting work orders for all required work
• Maintained record histories of all equipment utilizing the computerized maintenance management system for creating
and documenting work orders for all required work
• Assisted the Service Manager and performed system checks and maintained the inventory.
• Developed and improved preventive maintenance procedures.
• Provided support for new product development and product trial and converters and end-users.
• Prepared and conducted technical sales briefings for customers and company representatives.
• Supported new product field trials and supervised other field engineers in the installation and troubleshooting
procedures.
• Conducted impromptu visits to installation sites to ensure that work is properly done and safety requirements are
observed.

Training and Certifications

VITAL TECHNOLOGIES PVT LTD, COIMBATORE TN INDIA - MARCH 2010

Awards & Honors

Customer Satisfaction: Achieved high customer satisfaction for professional installation of upgraded model Automatic cotton
testing equipment. Successfully completion of sales order for automatic High Volume Instrument equipment and installation has
been done satisfactorily in Turkey. Visited few countries (Turkey, Zimbabwe and Bangladesh) for installation, troubleshooting
and providing training to customers regarding the instrument.
Graduation: Ranked University 5th Rank Holder for Bachelor of Science from 2007 to 2010.
Skills
• Excellent electro-mechanical and trouble shooting skills
• Complex problem-solving skills and a methodical mind
• Critical thinking
• Strong interest in technology
• Communications skills
• Effective Time management and an ability to prioritize and plan work effectively
• Experience in maintaining and repairing mechanical and electrical and electronics systems, including system test and
calibrations
• Maintenance and update of databases
• Proficiency in Microsoft Word, Access and Excel (spreadsheets and report generation)

Computer Proficiency
Operating Systems: Microsoft Office, Basics of Photoshop
Software’s: C, C++, VB and JAVA

Career Highlights
As an Experienced candidate, capable of breaking down complex technological concepts so that they can be understood
by a lay person who may be using the technology without understanding the sophisticated logic and engineering behind it.
Technical support engineers are, by nature, problem solvers and help others use technology to do work more efficiently, and
ensure that the technology is working correctly and I agree the same as a skillful personnel. Have ability to work in exasperating
situation.

Professional Affiliations
• Diploma in Electronics Servicing (DES) certification, Bharathiyar University TN
• Diploma in Computer Technology (DCT) certification, Bharathiyar University TN

Personal Interests
• Sports - Cricket, Badminton and Shuttle
• Social Networks

Extra Curricular Activities

• Training in Unrelated Area

Projects
Project 1 HEART BEAT – PULSE RATE MONITOR
Period: January 2010 - March 2010
Team Size: 4 members

Project Summary
A cost efficient way of measuring the pulse is the combination of a led and photo-sensor. The chest strap of a heart rate
monitor uses electrodes to monitor the electric volts that occur when your heart beats. The receiver detects this information
from the electrodes via radio signal from the chest strap.
Personal Details
Father’s Name: Mr. Purusothaman
Birthday: June 29, 1988
Gender: Male
Marital Status: Married
Nationality: India
Passport No: M1678419, Expires 09/08/19

Address Details
RAMACHANDRA STREET
OK MANDAPAM
COIMBATORE - 641032
TAMILNADU INDIA
Declaration
I, RAJ PURUSOTHAMAN, hereby declare that the information contained herein is true and correct to the best of my knowledge
and belief.

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RAJ PURUSOTHAMAN COIMBATORE TN INDIA
MAY 2019