A

Maryhill College
Basic Education Department
Lucena City

SELF - PACED LEARNING MODULE

Learning Area READING AND WRITING

SKILLS
Quarter Fourth
Week Fifth
Lesson Title Writing office correspondence
Learning Resources/Materials
A. ICT Integration: pre-recorded video; powerpoint presentation
B. Supplementary Material/s: printed story (PDF format)
Objectives
At the end of the lesson, the students shall have:
1. differentiated between a memo and a letter;
2. evaluated a sample letter and a sample memo; and
3. appreciated the importance of identifying the difference between a memo and
a letter.
Most Essential Learning Competencies (MELC)
Identify the unique features of and requirements in composing professional
correspondence:
A. Various forms of Office Correspondence

A. Getting Started

Good day! Hooray! You are on your last module for this
quarter. You made it! This is a proof that even though you
were swayed by circumstances you are still able to get back up
and fight. You really are courageous. Congratulations, Nak!

The foremost concern on the minds of most school graduates is how they will build up
their future, especially their career. Some of the common questions they ask include;
Where will I get a job, and how? Will I be equipped with all the right business skills to
become good at my job? Will I still be working in the same job or in the same industry
five years down the road? How do I move on up to the top and stay there?

Many well-established professionals will tell you that hard work and good decision
making, among other things are keys in building up a successful career. But you will
probably hear them emphasize a lot on building up a professional image as well.

Part of developing a professional image is developing your communication skills in

the workplace. Whether you are facing your subordinates, and colleagues, superiors,
or outside parties, you should be able to talk or write them in such a way that work is
done efficiently and harmonious work relationships are fostered.

This lesson will teach you the basics of the business writing, one of the essentials of
communicating in the workplace.

To have a better idea of what business writing is about, try to fill out this chart on your
knowledge of business writing on your own at first. You can fill out the third column
after the discussion.

WHAT I KNOW WHAT I WANT TO WHAT I LEARNED

KNOW
Is always be polite on How to be the most Respecting your
your spurious outstanding employee superiors and collages
are earning you
respect

B. Exploring the Lesson

For our discussion, read pages 249-255 in your book. If you are done reading,
watch the discussion video in your OTG.

C. Assessing Learning

Are you done reading the power point presentation? If you are, let us practice
what you have learned from the discussion. Are you ready

For your activity, answer Exercise A on page 255

Hello Ms. Sophia Bantug:

I got the letter that you sent a few weeks ago about the software security system that
your company makes. It sounds great for us, but I want to dig up some things before
we buy it. You said the system is shiny-brand-new, but what happens if you update it
soon? And you said it will take a month to install the system. We need it ASAP. Don't
be slow, we are in a hurry. Mia Lim
B. (P. 256)

Criteria

Content

Positive Letter

Contains positive messages, king-hearted requests, etc.

State the main request clearly at the beginning, then elaborate the request. Lastly,
express gratitude.

IBC Format

Positive, Sincere, Polite

Negative Letter

Might contain a

negative message, bad news. complaints,

Persuasive Letter

Contains proposals,

requests, and other statements that the

writer is trying to refusals, etc. persuade to,

Give awareness to the reader that the

subsequent sentences aren't so promising. Deliver the news in a way that is careful,
yet the message is still clear and not too honey-coated. Try to enlighten the reader a
bit at the end

IBC Format

Must be careful and considerate in choosing words

First states the planfrequest, then

brings forth the benefits if that is implemented. All sentences try to

make the reader say yes

IBC Format

Swaying and persuasive words

Organization

Format

Language
C. (p. 256)

Original Version>

Hello Ms. Sophia Bantug

I got the letter that you sent a few weeks ago about the software security system that
your company makes. It sounds great for us, but I want to dig up some things before
we buy it. You said the system is shiny-brand-new, but what happens if you update it
soon? And you said it will take a month to install the system. We need it ASAP Don't
be slow, we are in a hurry. Mia Lim

<Revised Version>

ABC Inc.

249 Petron Street, Quezon City mia.lim@gmail.com | 0912 345 6789

April 13, 2021

Ms. Sophia Bantug CEO Software Designer

XYZ Softwares Inc.

Dear Ms. Sophia Bantug:

It is within our knowledge that your company makes complex softwares regarding
security systems. And we receive the samples of the said security system softwares
that your company makes which we will consider as an attempt for a collaboration
between our two distinct companies.

We know your reputation regarding your software projects, which is top-notch. And to
tell you the truth, it would be a great pleasure to collaborate with you and your
software company. However, upon testing it for a bit, we've noticed some minor flaws
in your software. An example would be a bit of a lengthy run time during installation.
Also, we wondered what would happen if we updated at? Will the recent memory data
be erased and overwritten?

As I have stated, we are willing to collaborate and accept your software, but we first
need clarifications regarding these factors. Please respond immediately, as it is
urgent and our company must decide on the next move as soon as possible.

Thank you for your time.

Sincerely, Mia Lim

What have you learned today? Answer the question below. In what ways does the
use of technology hinder or develop business writing?
It contributes to maintaining the right relations among the parties. Corporate
communications reinforce the business. The contact between us also helps. It clarifies
and clarifies coordination within the company.

D. Enhancing Skills
For this activity, answer Exercise B-C on page 256.
E. Reflection
Reflect and complete:

My takeaway for this lesson:

It contributes to the maintenance of good relations between the parties.
Correspondence in business strengthens the company. It also helps to
communicate internally. It clarifies and clarifies coordination within the company.
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