Perception of employees regarding

formal and informal training

Mohammad Rahim Uddin 13CH009

Neaz Morshed 13CH014
Kauser Uddin Md. Abbas 13CH015
Md. Al Amin 13CH016
PGDHRM Course
Session 2013

Bangladesh Institute of Management, Chittagong

 Perception of employees regarding
formal and informal training

This Term Paper is submitted to BIM as a partial fulfillment

for the Diploma in Human Resource Management

Name of Guide Prepared by

Prof. Dr. Mohammed Solaiman
Supernumerary Professor Name ID
University of Chittagong. Mohammad Rahim Uddin Roll- 13CH009
Neaz Morshed Roll- 13CH014
Kauser Uddin Md. Abbas Roll- 13CH015
Md. Al Amin Roll- 13CH016
 PREFACE

Practical knowledge has no alternative; a perfect co-ordination between theory

and practice is of paramount importance in the context of the modern business
world. In order to resolve the dichotomy between these two areas, the BIM,
Chittagong arranges “Term Paper” a practical completion of the final part in
PGDHRM course. This program is necessary for every student to complete his or
her diploma course. Term Paper program brings student closer to the business
practical and thereby help them to substantiate their knowledge so that they can
prepare themselves to start a successful career.

Under the Term Paper program every student goes to an organization with a
view to acquire practical knowledge. Each student is required to prepare a report
on the selected organization under the guidance of his or her term paper
supervisor.

As per requirement we were given opportunity to study on the “perception of

employees regarding formal and informal training” of Abul Khair Steel
Products Limited.

Despite our all hearts efforts; there may still remain some errors, printing
mistakes and deficiencies for which we are alone responsible. Our effort will be
meaningful if this report serves the purpose.
 BANGLADESH INSTITUTE OF MANAGEMENT
Chittagong.

POST GRADUTE DIPLOMA IN HUMAN RESOURCE MANAGMENT

DECLARATION

I do solemnly declare that this term paper submitted, in partial fulfillment of the
requirements for the Post-Graduate Diploma in Human Resource Management of
Session 2013 of BANGLADESH INSTUTUTE OF MANAGEMENT, Chittagong is the
result of my own research work and written in my own language. That no part of
this term paper consists of materials, copied or plagiarized from published or
unpublished work of other writers and that all materials. Borrowed or reproduced
from other published or unpublished source have either been put under
quotation or duly acknowledge with full reference in appropriate place (s). I
understand that the diploma, conferred on me, may be cancelled / with drawn if
subsequently it is discovered that this term paper is not my original work that it
consists of materials copied / plagiarized or borrowed without proper
acknowledgement.

Name of Guide Prepared by

Prof. Dr. Mohammed Solaiman,
Supernumerary Professor Name Signature
University of Chittagong. Mohammad Rahim Uddin
Roll- 13CH009
Neaz Morshed
Roll- 13CH014
Signature:
Kauser Uddin Md. Abbas
Roll- 13CH015
Md. Al Amin
Roll- 13CH016
 ACKNOWLEDGEMENTS

In preparing this report a considerable amount of thinking and informational

inputs from various sources were involved. We express our sincere gratitude to
everyone who contributed towards making this term paper possible. Major
contributions were received from officials at “Abul Khair Steel Products Limited”
and Abul Khair Group, Chittagong. First of all we would like to thank the
authorities of “Abul Khair Group” to give us the prized opportunity to conduct our
term paper at their prestigious organization. The experience and knowledge
gained at “Abul Khair Steel Products Limited” helped us immensely to address
and understand all the elements related to our term paper, which we otherwise
would not have understood so well.

We would like to specially thank:

Mr. A.K.M. Shahid, Head of Training & Development, of “Abul Khair Group”,

Mr. Sakir Hossain, Deputy Manager, HR & Admin, of “Abul Khair Steel
Products Limited”,

Mr. Mohammad Rahim Uddin, Assistant Manager, HR (Training &

Development), of “Abul Khair Group”

Mr. Aminul Islam, Officer, HR (TD & Safety), of “Abul Khair Steel Products
Limited”

for their absolute support, co-operation and encouragement that they extended
to us from the very first day. In spite of having a very busy schedule, they made
sure in every way that we acquire the best possible exposure and knowledge for
our term paper.

Our sincere gratitude goes to our Term Paper supervisor Professor Dr.
Solaiman, Supernumerary Professor, University of Chittagong for
encouraging us at the very first place, to undertake such a relational study to
fulfill our Term Paper requirements. He gave all the time and attention, which we
needed to complete our term paper and compile our term paper in as much
orderly way as possible.

Last but not the least we also thank BIM authority for their support and
encouragement while preparing this report.
 EXECUTIVE SUMMARY

Abul Khair Group is one of the largest business conglomerates in the country
established in 1953. It is now one of the most successful companies in terms of
its growth, profitability, introduction of state-of-the-art technology, and
professionalism. It is also one of the growing companies in the economy of
country. It can be easily identified by the function it performs in the economy. A
large number of employment is creating by this company. So it is very obvious
that company needs to perform well. Without devoted and enthusiastic
employee, performance cannot be achieved. Employment of such employee is
entire depending on the activities of Training & Development section under
Human Resources Department or Division.

Training in Abul Khair Steel Products Limited (AKSPL) (a concern of Abul Khair
Group) under its Human Resources Department is an endeavor to develop
required standard of manpower and skilled manpower in all units of the group
through continuous training, coaching and counseling programs.

This Term-Paper is done basically to give an idea about the Training &
Development Section and its activities in a local company like Abul Khair Steel
Products Limited (a sister concern of Abul Khair Group). This is a complete
descriptive Term-Paper. All the steps are described and explained here. Both
primary and secondary data are used. Data are collected through survey
(informal discussion and interview) and secondary method (book, official manual,
internet).

The Term-Paper was structured on a number of objectives. Term-Paper starts

with an explanation of the function of Training & Development structure of Abul
khair Steel Products Limited. Then proceeds through the description of current
Training & Development practice scenario by Abul Khair Steel Products Limited.
As Training & Development practice is a new concept, few studies are found on
it. The significance of this study is that now a particular study gap will be filled
up and it will indicate if any further related study is needed or not.
CONTENTS

Chapter – I Page #
Introduction

1. Introduction 02

2. Objectives 03

3. Methodology 04

Chapter – II Page #
Perception Of The Employees Regarding Training

1. History of Training 06 ~ 08

2. Human Resource Training & Development 09

3. Definition Of The Training 10

4. Learning And Motivation 11

5. Determining Training Needs And Priorities 11

Chapter – III Page #
Perception Of The Employees Regarding Formal
Training

1. Formal Employee Training Methods 13

2. On The Job Training 13

3. Trainee / Apprenticeship Program 13

4. Technical Training 14

5. Management Development Program 14

6. Overseas Training 15

7. Impact of Formal Training 16

Chapter - IV Page #
Perception Of The Employees Regarding Informal
Training
1. Formal Employee Training Methods 18

2. Coaching / Counseling 18

3. Quality Circle Training 18

4. Safety Training 19

5. Scope of Informal Training 19

Chapter - V Page #
Training Methods Evaluation
1. Criteria For Evaluating Training Program 21
Effectiveness

2. Training Cycle 24

3. Annual Plan 26

4. Conduction Of The Training Courses 27

5. Methodologies 28

6. Logistics 28

7. Training Aids 29

8. Organizing Class Room 30

9. Financial Matters 31

10. Procurement And Recording Materials 32

11. Instructors And Trainees 33 ~ 34

12. Feedback & Training Evaluation 35 ~ 36

13. Other Activities of Training Section 37 ~ 38

Chapter – VI Page #
Problems & Recommendations
1. Problems 40

2. Recommendations 41

3. Conclusion 42

4. References 43

5. Annexure 43