STAR

Method Guide
The STAR Method is a structured way to answer behavioral
interview questions you'll see in interviews at companies like
Amazon, McKinsey, Delta Air Lines and more. Learn how to
use the STAR method like a pro!

S
Example: Last year when I was a
sophomore in college, I realized that

ituation
there were very few food delivery
options on campus but a hungry market
of college students who were often too
busy or lazy to get food themselves. So I
thought to myself – why don’t I start a
DESCRIBE THE CONTEXT
food delivery business?
AROUND YOUR STORY.

T
Example: Having never started a business
before, I suddenly had a lot to do. I
needed to form a team to help build the
product, research the market by
ask
interviewing potential customers, and
look into any potential competition. PROVIDE DETAILS ON YOUR
RESPONSIBILITIES.

A
Example: I immediately got to work by collaborating
with my friend, who caught the vision as soon as I

ction pitched it to him. In a few months, we interviewed 25

students, got 5 restaurants on board, and launched a
mobile app for a food delivery business. I was in
charge of the business operations and customer
support, and even had my own cell phone number as
DEMONSTRATE HOW YOU the business contact number so I received calls at all
RESPONDED OR TOOK CHARGE. hours of the night! I worked harder than I ever did in
my life because there was always something to do
every minute, but I loved it.

R
Example: Ultimately, we were able to receive an
investment from a fund for $25,000 in seed money. My

esult
team and I operated the business for a few years, but
growth slowed once bigger delivery apps came to the
market. Even though this startup wasn’t have a home
run success, I am proud of the success we did achieve,
and place a high value on this experience for all the
things I learned about business – from treating your EXPLAIN THE IMPACT YOU MADE
customers right, to accounting, and even legal
AND/OR THE LESSONS YOU
compliance. Most importantly, I took away the lesson
that if you see a problem and tackle it with hard work LEARNED.
and smart strategy, there are an endless amount of
opportunities to succeed.

3 bonus tips for using the STAR method

1. Think of Your Answers as Stories

Everyone likes a good story. Make sure to use a good
hook, a buildup to the drama, and a great ending.

2. Choose Stories Where You Shine

These stories aren't about team success, they're about
your individual success!

3. Use Metrics!
Stories with metrics are more vivid and easier to follow.
Learn to speak in numbers!

NEXT STEPS
Have an upcoming interview and need help practicing the STAR method? Work
with an expert interview coach today - scan the QR code to learn more or visit
tinyurl.com/interview-prep

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