Priority Key Summary Customer(s) Implementation Method

P1 - High RNA-20465 RightSource Sched Report failure St. Luke's Health System SaaS
P2 - Medium RNA-20464 LRMG|19.2 upgrade Advanced LRMG (Pty) Ltd SaaS
Reporting
P2 - Medium RNA-20463 Session Data is sticking when emulating Clark County School District SaaS
employees in Advanced Reporting

P2 - Medium RNA-20447 Frequent alerts on SumTotal Systems, Inc. SaaS

CMHURWP0041N001/2
P1 - High RNA-20439 Advanced Reporting Issues after 19.2 Regeneron Pharmaceuticals, Inc. SaaS
Upgrade
P1 - High RNA-20436 Intermittent AR outages United Services Auto Association SaaS
(USAA)
P1 - High RNA-20435 Advanced Reporting - Reports Error Northwest Permanente, P.C. SaaS
P1 - High RNA-20434 Error when adding Attempt End Date PPD Development, LLC Hosted
Filter on Ad Hoc View - Mitigation_JG
P1 - High RNA-20432 Intermittent AR outages United Services Auto Association SaaS
(USAA)
P1 - High RNA-20431 Multiple LB down alerts for SumTotal Systems, Inc. Hosted
CMHURWP0055N001&2
P1 - High RNA-20423 LMS(Jenny) Advanced Reporting Date General Electric Company SaaS
Issue
P1 - High RNA-20418 Reports not being updated since 22/6 Epiroc Rock Drills AB SaaS
P2 - Medium RNA-20414 ETL failure General Electric Company SaaS EXT
P1 - High RNA-20403 Capgemini Stage Advanced reporting Capgemini Service SAS SaaS
errors
P1 - High RNA-20398 Scheduled reports are not sending Epicor Software Corporation SaaS
notifications
P2 - Medium RNA-20396 Advanced Reporting and users are University of California - Office of the SaaS
seeing their indirect reports on assigned President
training
P2 - Medium RNA-20394 CPU hit on DSMUWDS0055N001 SumTotal Systems, Inc. SaaS
P2 - Medium RNA-20392 WRT IS-02851976, raising a case for The Evangelical Lutheran Good SaaS
JIRA Samaritan Society
P1 - High RNA-20382 Data in Advanced reporting keeps on LKQ Corporation SaaS
changing
P1 - High RNA-20381 Report loading issue Capgemini UK Plc SaaS
P1 - High RNA-20371 Reporting Issue St. Luke's Health System SaaS
P1 - High RNA-20370 Succession Domain not returning any American Cancer Society, Inc. SaaS
data

1 of 18
P1 - High RNA-20358 Videotron migration reports Videotron GP SaaS
P3 - Low RNA-20350 AR - Report "Bad Request" Adient US LLC SaaS
P1 - High RNA-20349 AR: Automated report schedules are not Universal Robots SaaS
working
P1 - High RNA-20343 RCA for AR unavailable Capgemini Service SAS SaaS
P2 - Medium RNA-20341 [REPORT] Admins cannot access AR Samsung Electronics Co. Ltd. SaaS
report page - SEAD countries
P1 - High RNA-20335 Exception report by user Poor General Electric Company SaaS EXT
performance on Out of box report
P1 - High RNA-20334 Error occuring for scheduled reports Essilor International SA SaaS
P1 - High RNA-20332 AR: invoice data is missing in Universal Robots SaaS
factEcommerce table
P1 - High RNA-20331 Reports - Haris Arshad DP World FZE SaaS
P1 - High RNA-20324 ScomAlert-Replication agent SumTotal Systems, Inc. Hosted
failed(CMHUDDP0046N001)
P1 - High RNA-20321 Exported Reports Will Not Open in TG Missouri SaaS
Internet Explorer
P2 - Medium RNA-20318 MongoDBUWDReplicationSnapshot -- SumTotal Systems, Inc. SaaS
Quartz Job -- Schedule discrepancy for
existing and new customers of 19.1
version
P1 - High RNA-20316 Issue updating a custom domain in First Group Holdings Limited SaaS
Production
P2 - Medium RNA-20315 User Status Report Ironwood Pharmaceuticals, Inc. SaaS
P1 - High RNA-20313 Advanced Report:not enough space on Gulfstream Aerospace Corporation SaaS
the disk
P2 - Medium RNA-20310 v18.3 - Automated Report Not Saved to Shands Teaching Hospitals and Clinics, SaaS
Repository Inc.
P2 - Medium RNA-20308 Internal Server Error when accessing PPD Development, LLC Hosted
Advanced Reporting
P1 - High RNA-20301 UTF- 8 BOM encoding changed KLA Corporation SaaS
P3 - Low RNA-20288 Enterprise Search Inconsistencies Southwest Airlines Hosted
P3 - Low RNA-20286 E-commerce UR - Security Role not Universal Robots SaaS
allowing AR access
P1 - High RNA-20280 Advanced Reporting Issue - Again Ametek, Inc. SaaS
P1 - High RNA-20279 ETL Fail and 502 - Bad Gateway Errors Ascension Health Alliance Hosted

P2 - Medium RNA-20277 Reporting Georgia-Pacific, LLC SaaS

P2 - Medium RNA-20270 Request for Report validation Videotron GP SaaS

2 of 18
P2 - Medium RNA-20267 RB 2.28.2019 - Advanced reporting Corning Incorporated SaaS
displaying users not within viewable
user group
P2 - Medium RNA-20265 Access to Advanced Reporting Interactive Pty Ltd SaaS
P2 - Medium RNA-20264 Advance Reporting throwing error McDonald's Corporation Premise
P1 - High RNA-20262 Long running UWD upgrade for 19.1 SumTotal Systems, Inc. SaaS
P1 - High RNA-20261 Replication failures for TM subscriptions SumTotal Systems, Inc. SaaS
post 19.1 upgrade
P1 - High RNA-20256 Cannot access custom ad hoc views NetJets Inc. SaaS
and reports in Advanced Reporting
P1 - High RNA-20254 [URGENT] Point AR Issue - SAVINA / Samsung Electronics Co. Ltd. SaaS
Vietnam
P2 - Medium RNA-20252 User cannot see direct reports with Avista Corporation SaaS
appropriate permissions
P2 - Medium RNA-20251 Canned Report Error PPD Development, LLC Hosted
P2 - Medium RNA-20249 Script to change owner on job in University of California - Office of the SaaS
advanced reporting President
P1 - High RNA-20246 Compliance Issue of My Compensation Capgemini UK Plc SaaS
Statements
P2 - Medium RNA-20234 Issue with AR Ad hoc view export Veritas Technologies LLC SaaS
P2 - Medium RNA-20230 Adhoc Report not Exporting HEB Grocery Company, LP SaaS
P3 - Low RNA-20229 Audience rename Videotron GP SaaS
P1 - High RNA-20228 Remapping Scheduled Reports to a Froedtert Health, Inc. SaaS
different username
P2 - Medium RNA-20227 Evaluation Reports Western Asset Management Company SaaS
P1 - High RNA-20221 Issue with some basic reports Videotron GP SaaS
P2 - Medium RNA-20220 Widget Scrolling Fidelity Clearing & Custody Solutions SaaS
P1 - High RNA-20218 Associate Learning Hour is not fetching Tech Mahindra Limited SaaS
data from UI.
P1 - High RNA-20216 We had an Issue where all of the reports Tech Mahindra Limited SaaS
had stopped working at once
P2 - Medium RNA-20215 Advance Reporting MedAmerica, Inc. SaaS
P1 - High RNA-20210 Executing custom reports in ARM LRMG (Pty) Ltd SaaS
throws
java.lang.NoClassDefFoundError: Could
not initialize class
net.sf.jasperreports.engine.util.JRStyled
TextParser
P2 - Medium RNA-20209 Rich Text Fields Causing Report Format Universal City Development Partners, SaaS
Issue Ltd

3 of 18
P1 - High RNA-20206 RCA: Advanced Reporting down Ametek, Inc. SaaS
P2 - Medium RNA-20205 Attesttation report not displaying any MSC Cruises S.A. SaaS
data
P2 - Medium RNA-20204 ETL long running MSC Cruises S.A. SaaS
P1 - High RNA-20196 Incorrect privileges assigned in reporting LRMG (Pty) Ltd SaaS

P1 - High RNA-20191 Advanced reports Johnson Controls, Inc SaaS

P1 - High RNA-20189 ScomAlert-Replication agent Edwards Lifesciences Corporation SaaS
failed(cmhuwdp0004n001)
P1 - High RNA-20186 Error when trying to access AR - Samsung Electronics Co. Ltd. SaaS
SEROM/Bulgaria
P1 - High RNA-20185 assignment sources are missing from BAE Systems, Inc SaaS
the ES ALL Data Report
P1 - High RNA-20183 AECI|Incorrect user privileges on LRMG (Pty) Ltd SaaS
advanced reporting
P1 - High RNA-20182 The Reports Schedule Throwing Error Tech Mahindra Limited SaaS
P2 - Medium RNA-20181 {Toyota} Japanese characters not Toyota Motor Corporation SaaS
appearing PDF reports
P2 - Medium RNA-20180 {Toyota} Error appearing for few reports Toyota Motor Corporation SaaS

P3 - Low RNA-20178 Report Access Domtar Paper Company, LLC SaaS

P2 - Medium RNA-20174 Advanced Reporting and users are University of California - Office of the SaaS
seeing their indirect reports on assigned President
training
P1 - High RNA-20170 Overwriting of data embedded report American Airlines Inc. Hosted
widget (Khadija)
P1 - High RNA-20160 AR Reports Issue Capgemini UK Plc SaaS
P1 - High RNA-20157 Reporting Issue: UPR Professional Universal City Development Partners, SaaS
Evaluation Print Form Ltd
P1 - High RNA-20153 Issue with input control on the workflow Domtar Paper Company, LLC SaaS
step report
P2 - Medium RNA-20152 UC Manager role can see AR results University of California - Office of the SaaS
they should not President
P2 - Medium RNA-20151 Conversion of RM (RDL)-AR(JRXML) Videotron GP SaaS
format
P1 - High RNA-20148 audit report failing since server patch BAE Systems, Inc SaaS
P2 - Medium RNA-20142 Unable to extract reports for LP00286, Tech Mahindra Limited SaaS
LP00897, LP01054 and LP00350
P1 - High RNA-20129 Access denied error in reporting BAE Systems, Inc SaaS

4 of 18
P2 - Medium RNA-20125 Getting error when running the Gap PPD Development, LLC Hosted
Detail Report v1.0 and Gap Summary
Report v1.0
P1 - High RNA-20111 Transcript report by user timing out Wegmans Food Markets, Inc. SaaS
P3 - Low RNA-20110 orphan records in the table SumTotal Systems, Inc. SaaS
jiobjectpermission
P1 - High RNA-20109 INT: Error in Advanced Reporting Samsung Electronics Co. Ltd. SaaS
Monthly
P2 - Medium RNA-20107 ETL failure Trustmark National Bank SaaS
P1 - High RNA-20106 tomcat7.exe - Processor usage SumTotal Systems, Inc. Hosted
threshold exceeded
P2 - Medium RNA-20097 Report created by Professional Services Linklaters LLP SaaS
Team is not pulling all the data
P2 - Medium RNA-20089 Apply DCS Wegmans Food Markets, Inc. SaaS
P1 - High RNA-20087 Reports Experian Limited SaaS
P1 - High RNA-20083 Error in Advanced Reporting Samsung Electronics Co. Ltd. SaaS
P1 - High RNA-20081 Advanced reports 502 error Johnson Controls, Inc SaaS
P1 - High RNA-20078 Poor performance on Out of box report General Electric Company SaaS EXT
P1 - High RNA-20076 Audit report failure BAE Systems, Inc SaaS
P1 - High RNA-20068 Reporting DB not being updated LRMG (Pty) Ltd SaaS
P1 - High RNA-20067 Activity start date noat available as filter Cegeka SaaS
for end users in report
P1 - High RNA-20066 ScomAlert-Replication agent Capgemini Service SAS SaaS
failed(CMHUWDP0031N001)
P2 - Medium RNA-20063 Error in Advanced Reporting Wegmans Food Markets, Inc. SaaS
P1 - High RNA-20059 Avista reports missing Avista Corporation SaaS
P1 - High RNA-20058 Eligibility Report General Electric Company SaaS EXT
P1 - High RNA-20056 Post upgrade to 18.3.1 Gamification Samsung Electronics Co. Ltd. SaaS
details are not synced
P1 - High RNA-20055 Where did my reports go! Ametek, Inc. SaaS
P1 - High RNA-20050 Transfer Ownership for the schedule Experian Limited SaaS
reports
P1 - High RNA-20048 Please provide jasper logs Tech Mahindra Limited SaaS
P1 - High RNA-20042 Issue with Single Select Input control
Universal City Development Partners, SaaS
Ltd
P1 - High RNA-20038 Advance Reporting Reports are having KLA -Tencor Corporation SaaS
UTF-8-BON format again
P2 - Medium RNA-20031 Workflow Step Report - some HR users Aramark Corporation SaaS
see employee records doubled

5 of 18
P3 - Low RNA-20030 Advanced Reporting-not loading Presbyterian Healthcare Services SaaS
Transcript Testing HH
P1 - High RNA-20027 Missing Data in Analytics Ametek, Inc. SaaS
P2 - Medium RNA-20026 Text Imported to Customtable10 table is Avanade Inc SaaS
appearing in all lower case.
P3 - Low RNA-20022 18.2 Dev refresh with 18.2 Prod on 2- General Electric Company SaaS EXT
Nov
P2 - Medium RNA-20019 Stage: Enable Asia/Singapore time zone Pan-United Corporation Ltd SaaS
option in AR
P2 - Medium RNA-20017 Stage: Asia/Calcutta time zone option in ClinTec (India) International Pvt. Ltd SaaS
AR
P1 - High RNA-20015 tech ops schedules not sending emails - American Airlines Inc. Hosted
2
P1 - High RNA-20006 AR not available American Airlines Inc. Hosted
P1 - High RNA-20002 RCA: Performance issue on AR American Airlines Inc. Hosted
P3 - Low RNA-19998 RCA needed for failed 18.3 UWD MedImpact Healthcare Systems, Inc. SaaS
upgrade
P2 - Medium RNA-19995 PMF: Request to add tables to University of California - Office of the SaaS
replication President
P2 - Medium RNA-19993 Registration Completion by User Detail General Electric Company SaaS EXT
Report has unexpected behavior
P1 - High RNA-19986 tech ops - Jasper Server Scheduled American Airlines Inc. Hosted
Jobs Not Sending Emails
P2 - Medium RNA-19985 USAA Production AR errors and failed United Services Auto Association SaaS
exports (USAA)
P2 - Medium RNA-19984 Error with Advanced Reporting PEC Safety SaaS
Schedule
P2 - Medium RNA-19977 Report fetching incorrectly Tech Mahindra Limited SaaS
P2 - Medium RNA-19974 Advanced Reporting - ROLE_LM_USer IQVIA Hosted
can see Out Of Box Reports under AR
Library
P2 - Medium RNA-19970 Users unable to see their own LRMG (Pty) Ltd SaaS
schedules
P3 - Low RNA-19963 Error in scheduled AR Samsung Electronics Co. Ltd. SaaS
P1 - High RNA-19957 Issue with reporting 3M Company SaaS
P2 - Medium RNA-19953 AR UI is not reflective of actual data Quicken Loans SaaS
P1 - High RNA-19942 Missing CFR table CA, Inc. SaaS
P2 - Medium RNA-19933 Advance report is not returning results TD Bank Financial Group (Toronto SaaS
Dominion)
P3 - Low RNA-19930 Report Links not Working St. Luke's Health System SaaS

6 of 18
P2 - Medium RNA-19929 Goal Alignment Report Jumeirah International LLC SaaS
P2 - Medium RNA-19928 AR External Data Load - configuration Avanade Inc SaaS
settings reset
P1 - High RNA-19921 Discrepancies observed on UI data and Capgemini Service SAS SaaS
report data
P2 - Medium RNA-19920 Report Notification Issue Fidelity Custom and Clearing Solutions SaaS
P2 - Medium RNA-19912 AR is sending notification to the wrong University of California - Office of the SaaS
location/domain President
P2 - Medium RNA-19910 Duplicate Records are in Activity Tech Mahindra Limited SaaS
Tracker reports
P3 - Low RNA-19908 ability to create AR domains TD Bank Financial Group (Toronto SaaS
Dominion)
P1 - High RNA-19905 Scheduled Report Failure Florida Blue SaaS
P2 - Medium RNA-19904 Large Report not functioning for several MedAmerica, Inc. SaaS
users
P1 - High RNA-19902 18.2: CFR_TMX_UserRequiredAct is Regeneron Pharmaceuticals, Inc. SaaS
not available to report
P1 - High RNA-19899 Reporting Issue for the clients on DSM- SumTotal Systems, Inc. SaaS
JS62-STAGE-URW-C0050 Cluster
P1 - High RNA-19896 CLONE - Alerts: Multiple INC ETL SumTotal Systems, Inc.
failures
P1 - High RNA-19890 ETL Failures :: CAPGEMINI_PROD Capgemini Service SAS SaaS
P1 - High RNA-19887 access denied messages in advanced BAE Systems, Inc SaaS
reporting
P1 - High RNA-19885 Help to extract SS0556 Tech Mahindra Limited SaaS
P1 - High RNA-19882 Alerts: Multiple INC ETL failures SumTotal Systems, Inc. SaaS
P1 - High RNA-19877 case IS-02591910 EXFO Inc. SaaS
P1 - High RNA-19874 Reporting HammondCare SaaS
P2 - Medium RNA-19871 Roporting Issue Georgia-Pacific, LLC SaaS
P2 - Medium RNA-19858 I'm still having a couple issues that I SchoolsFirst FCU SaaS
need help resolving.
P2 - Medium RNA-19856 Assignment Detail Report - Does not Metropolitan Jewish Health System, Inc. SaaS
pull org and job data
P1 - High RNA-19851 USAA Stage AR unavailable due to United Services Auto Association SaaS
permission changes (USAA)
P1 - High RNA-19848 360 Roster Blank PDF Universal City Development Partners, SaaS
Ltd
P1 - High RNA-19847 Add UWD is failing SumTotal Systems, Inc. SaaS
P1 - High RNA-19845 Error while accessing AR in Stage Fulton Financial Corporation SaaS

7 of 18
P1 - High RNA-19843 Advanced Reporting - Unexpected McDonald's Corporation SaaS
Report Error
P1 - High RNA-19840 Travis Stowell 00454834 unable to run Cox Corporate Services, Inc. SaaS
adhoc or report
P1 - High RNA-19838 Talent book loading blank records Trustmark National Bank SaaS
P1 - High RNA-19833 Go live blocker - Dev site ARnot General Electric Company SaaS EXT
accessible.
P1 - High RNA-19830 Advanced Reporting - Group Access Ametek, Inc. SaaS
Rights
P1 - High RNA-19827 AR Scheduled Reports are failing Tech Mahindra Limited SaaS
P1 - High RNA-19826 Schedule Report sent Blank County Of Riverside SaaS
P1 - High RNA-19818 MHS employee schedule report is Memorial Healthcare System SaaS
having issues
P2 - Medium RNA-19807 User Login History Report OOB Shows cabi LLC SaaS
Wrong Date
P3 - Low RNA-19806 Restore reports is failing while doing SumTotal Systems, Inc. SaaS
refresh
P1 - High RNA-19800 Problem with the UPR goal print report Universal City Development Partners, SaaS
Ltd
P1 - High RNA-19799 Deeplink AR URLs hard coded in NorthWestern Energy Premise
Dashboard widget are erroring out
P1 - High RNA-19790 Talent review executive export. Universal City Development Partners, SaaS
Ltd
P1 - High RNA-19785 Link to report not working First Group Holdings Limited SaaS
P1 - High RNA-19779 URGENT - Report Data Visibility BDW Trading Limited, (reg no SaaS
03018173)
P1 - High RNA-19777 18.2 Prod - Admins not able to see Seagate Technology LLC SaaS
Custom Reports
P1 - High RNA-19772 AR reporting wrong timezone for County Of Riverside SaaS
dates/times
P1 - High RNA-19771 Web Application Unavailable: UDA AR SumTotal Systems, Inc. Hosted
Availability
P1 - High RNA-19770 Advanced Reporting Permissions Ametek, Inc. SaaS
P1 - High RNA-19766 Need help in Report Scheduling Tech Mahindra Limited SaaS
P1 - High RNA-19765 AR Scheduled Reports are failing Tech Mahindra Limited SaaS
P3 - Low RNA-19761 Consolidated Mailers_Export Schedule Capgemini Service SAS SaaS
Failure
P2 - Medium RNA-19759 Getting error when clicking on execute Veritas Technologies LLC SaaS
button of search results

8 of 18
P2 - Medium RNA-19757 Schedule Reports it does not pre- BAE Systems, Inc SaaS
populate the Time Zone
P1 - High RNA-19749 Request to refresh Stage from Prod Samsung Electronics Co. Ltd. Hosted
P1 - High RNA-19741 Critical Report Not Wroking Memorial Healthcare System SaaS
P2 - Medium RNA-19687 APPDYNAMICS_STAGE - UDA - ETL AppDynamics LLC SaaS
has failed.
P1 - High RNA-19682 ETLs Long Running SumTotal Systems, Inc. Hosted
P1 - High RNA-19681 AR access issues American Cancer Society, Inc. SaaS
P2 - Medium RNA-19677 {Toyota} Errors appearing for custom Toyota Motor Corporation SaaS
report
P1 - High RNA-19674 ScomAlert-Percentage Logical Disk SumTotal Systems, Inc. Hosted
Free Space is low(CMHTRMDSV006)
P2 - Medium RNA-19671 Unable to run any reports after Stage BDW Trading Limited, (reg no SaaS
refresh 03018173)
P1 - High RNA-19668 PHS Prod ETL running long. Presbyterian Healthcare Services SaaS
P3 - Low RNA-19656 Samsung-streaming.sumtotal.host SumTotal Systems, Inc. Hosted
P1 - High RNA-19636 Restrict reporting access to users for Capgemini Service SAS SaaS
any admin role (GDPR related).
P1 - High RNA-19617 AR Error while accessing reports INC Research, LLC, a Syneos Health™ SaaS
group company
P1 - High RNA-19602 AR frequent timeout Wal-Mart Stores Premise
P1 - High RNA-19577 {Toyota} Japanese characters not Toyota Motor Corporation SaaS
displaying in report PDF
P2 - Medium RNA-19574 AR: Librar access for managers University of California - Office of the SaaS
President
P2 - Medium RNA-19214 Advanced Report fields New York State Catholic Health Plan, SaaS
Inc., d/b/a Fidelis Care New York
P1 - High RNA-19165 Issue with conflicting statuses in reports Aramark Corporation SaaS
P2 - Medium RNA-19138 Equals filter type is not working as Shands Teaching Hospitals and Clinics, SaaS
expected post Upgrade to 17.2.0.6 | Inc.
CRITICAL
P2 - Medium RNA-19084 {Toyota} Error appearing when running Toyota Motor Corporation SaaS
custom report
P1 - High RNA-18924 Jasper Report drops error Sunrise Communications AG SaaS
P1 - High RNA-18825 Production: Advanced reporting server BAE Systems, Inc SaaS
down
Generated at Thu Aug 01 05:16:10 EDT 2019 by Venkat Rao M using JIRA 6.3.8#6338-sha1:68f19fa1b0735858c317bd22f79afd47ceeab007.

9 of 18
Customer Detected Version Detected in Version Fix Version/s Resolution RCA
19.1 19.1 Customer Error -NA-
19.1 19.2.2 Configuration Change Client Configuration Issue

19.2 19.3 Duplicate 3rd Party Defect

19.1 19.2.2 Configuration Change 3rd Party Defect

19.2 19.2 Done -NA-

19.1 19.2.2 19.2.2.2 Hotfix Bundle -NA-

19.1 19.2.2 19.2.2.2 Hotfix Bundle 3rd Party Defect

18.2 18.2 3rd Party Bug 3rd Party Defect

19.1 19.2.2.2 Duplicate -NA-

19.2.2 Duplicate -NA-

18.3 18.3 19.2.2.1, 19.2.2.3 Hotfix Bundle 3rd Party Defect

19.1 19.2 Configuration Change -NA-

18.3 18.3 Configuration Change Coding/Logic error
19.2 19.2 Configuration Change -NA-

19.1 19.1 Hotfix Build Issue - Wrong files

19.1 19.1 Configuration Change Functional Definition Gap

19.1 19.1 Done Performance Issue

19.1 19.1 Configuration Change Client Configuration Issue

19.1 19.1 Done -NA-

19.1 19.1 Configuration Change Performance Issue

18.3 18.3 19.2.3 Hotfix Bundle Coding/Logic error
19.1 19.1 Configuration Change Invalid Configuration

10 of 18
 19.1 19.1 Done Data specific issue
19.1 19.1.2 3rd Party Bug 3rd Party Defect
19.1 19.1.2 Configuration Change -NA-

18.3 19.1 Done -NA-

19.1 19.1 Configuration Change Coding/Logic error

18.3 18.3 18.3.9 Hotfix Bundle Performance Issue

19.1 19.1 Configuration Change -NA-

19.1 19.1.2 Done Coding/Logic error

18.3 18.3 Done Coding/Logic error

19.1 Fixed -NA-

19.1 18.3 3rd Party Bug 3rd Party Defect

18.3 19.1 Enhancement Submitted Functional Definition Gap

18.3 18.3 Enhancement Submitted -NA-

18.3 18.3 Configuration Change Functional Definition Gap

18.3 18.3 19.1.3 Hotfix Bundle Boundary case scenario

18.3 18.3 Cannot Reproduce -NA-

18.2 18.2 Data Correction Script -NA-

18.3 18.3 19.1.2.1 Hotfix -NA-

17.2 18.3 Done -NA-
19.1 19.1 Configuration Change Client Configuration Issue

18.3 18.3 Configuration Change Client Configuration Issue

17.1.2 18.3 Done Data specific issue

18.3 18.3 3rd Party Bug 3rd Party Defect

18.3 18.3 Configuration Change -NA-

11 of 18
18.3 18.3 19.1.3 Hotfix Bundle Functional Definition Gap

18.3 18.3 18.3 Data Correction Script Data specific issue

18.2 Cannot Reproduce -NA-
19.1 19.1 19.1 Data Correction Script Performance Issue
19.1 19.1 19.1 Data Correction Script Performance Issue

18.3 18.3 Configuration Change Server Configuration Issue

18.3 18.3 Configuration Change -NA-

18.3 18.3 19.2, 19.1.2, 18.3.8.1 Hotfix Bundle Boundary case scenario

18.2 18.2 Done Functional Definition Gap

18.3 18.3 Data Correction Script Data specific issue

18.3.3 Customer Error Client Configuration Issue

18.3 18.3 Enhancement Submitted -NA-

18.3 18.3 Configuration Change -NA-
18.3 18.3 3rd Party Bug 3rd Party Defect
18.3 18.3 18.3 Data Correction Script -NA-

18.3 18.3 Configuration Change Coding/Logic error

18.3 18.3 19.1.2, 18.3.7 Hotfix Bundle Coding/Logic error
18.3 18.3 19.3 Done -NA-
18.3 18.3 Customer Error Performance Issue

18.3 18.3 Done -NA-

18.3 18.3 19.3 Enhancement Submitted Functional Definition Gap

18.3 18.3 Customer Error -NA-

18.3 18.3 Configuration Change User Error

12 of 18
18.3 18.3 Data Correction Script 3rd Party Defect
18.3 18.3 Configuration Change -NA-

18.3 18.3 Done 3rd Party Defect

18.3 18.3 Configuration Change -NA-

18.3 18.3.4 Configuration Change -NA-

18.3 18.3 Configuration Change Performance Issue

18.3 18.3 18.3 Data Correction Script Coding/Logic error

18.3 18.3 Fixed Performance Issue

18.3 18.3 Configuration Change User Error

18.3 18.3 Configuration Change -NA-

18.3 18.3 Configuration Change Boundary case scenario

18.3 18.3.4 Data Correction Script Invalid Configuration

18.3 18.3 Done Functional Definition Gap

18.3 18.3 Done Functional Definition Gap

18.1 18.3 Configuration Change -NA-

18.3 18.3.4 Configuration Change -NA-

18.3 18.3 Hotfix -NA-

18.3 18.3 Cannot Reproduce -NA-

18.3 18.3 Done 3rd Party Defect

18.3 18.3 Done -NA-

18.3 18.3 18.3.9 Hotfix Bundle 3rd Party Defect

18.3 18.3 Cannot Reproduce -NA-

18.3 18.3 19.1.2, 18.3.11, 18.2.14 Hotfix Bundle Boundary case scenario

13 of 18
18.2 18.2 Done Functional Definition Gap

18.3 18.3 Done Functional Definition Gap

18.2 18.2 Done -NA-

18.3 18.3 Configuration Change Server Configuration Issue

18.3 18.3 18.3.4 Hotfix Bundle Coding/Logic error

18.3 Duplicate -NA-

18.2 18.2 18.2 Hotfix Coding/Logic error

18.3 18.3 Future Release Product Release -NA-

18.3 18.3 3rd Party Bug 3rd Party Defect
18.3 18.3.2 18.3.4 Hotfix Bundle Coding/Logic error
18.2 18.2 Enhancement Submitted Performance Issue
18.2 18.2 Fixed Functional Definition Gap
18.3 18.3 Done Client Configuration Issue
18.3 18.3.3 18.3.3 Hotfix Bundle Boundary case scenario
18.2 18.2 Backlog Product Release -NA-

18.3 18.3 Configuration Change Server Configuration Issue

18.2 18.3 18.3 Data Correction Script -NA-

18.3 18.3 18.3 Done Coding/Logic error
18.2 18.2 Done Functional Definition Gap
18.3 18.3 18.3.3, 18.3.2.2 Hotfix Bundle Coding/Logic error

18.3 18.3 Done Missing Requirement

18.3 18.3 18.3 Data Correction Script -NA-

18.3 18.3 Configuration Change 3rd Party Defect

18.3 18.3.2 18.3.3 Hotfix Bundle Boundary case scenario

18.3 18.3 19.1.3 Hotfix Bundle Client Configuration Issue

18.2 18.2 19.2 Enhancement Submitted -NA-

14 of 18
 18.2 18.2 18.3 Cannot Reproduce -NA-

18.2 18.2.7 Enhancement Submitted 3rd Party Defect

18.2 18.2.7 18.3.3 Hotfix Bundle Boundary case scenario

18.2 18.2 Done -NA-

18.3 18.3 18.3.3 Hotfix Bundle Boundary case scenario

2015.1.18 18.3 18.3.3 Hotfix Bundle Coding/Logic error

18.1 18.2 Configuration Change -NA-

18.1 18.2 Done -NA-

18.1 18.1.0.1_ 18.1 Hotfix Performance Issue
18.2 18.3 Enhancement Submitted Coding/Logic error

18.2 18.2 Configuration Change -NA-

18.2 18.2 Done Coding/Logic error

18.1 18.2 Customer Error User Error

18.2 18.2.7 Done -NA-

18.2 18.2 Configuration Change 3rd Party Defect

18.2 18.2 Configuration Change Boundary case scenario

18.1 18.2.7 Configuration Change Invalid Configuration

18.2 18.2 18.3 Data Correction Script -NA-

18.2 18.2 18.3.2 Hotfix Bundle Coding/Logic error

18.2 18.2 Done Performance Issue
18.2 18.2 Configuration Change -NA-
18.2 18.2 Configuration Change Boundary case scenario
18.2 18.2 18.2 Data Correction Script Performance Issue

18.2 18.2 Duplicate 3rd Party Defect

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18.2 18.2 Configuration Change -NA-
18.2 18.2.7 18.3.3 Hotfix Bundle Coding/Logic error

18.2 18.2.5 18.3 Product Release -NA-

18.2 18.2 18.3.2 Hotfix Bundle Coding/Logic error

18.2 18.2 18.3.2 Hotfix Bundle Coding/Logic error

18.2 18.2 Configuration Change Coding/Logic error

18.2 18.2 Done -NA-

18.2 18.2.5 Done -NA-

18.2 18.2 Done Coding/Logic error

18.2 18.2 Configuration Change -NA-

18.2 18.2 Done Data specific issue

18.2 18.2 Duplicate Boundary case scenario

18.2 18.2 Duplicate Coding/Logic error

18.2 18.2 18.3.3 Hotfix Bundle -NA-

18.2 18.2 Hotfix Data specific issue

18.2 18.2 18.2.6 Hotfix Bundle Coding/Logic error
18.2 18.2 Done Coding/Logic error
18.2 18.2 Submission Error 3rd Party Defect
18.2 18.2 Data Correction Script Data specific issue
18.2 18.2 Done Functional Definition Gap

18.2 18.2 Backlog Product Release Coding/Logic error

18.2 18.2 Configuration Change Server Configuration Issue

18.2 18.2 18.2.5 Hotfix Bundle Design Gap/Limitation

18.2 18.2 Cannot Reproduce -NA-

18.2 18.2 Configuration Change Data specific issue

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18.2 18.2 Done User Error

18.2 18.2 18.3 Product Release Boundary case scenario

18.2 18.2 Done Coding/Logic error

18.1 18.2 Done Data specific issue

18.2 18.2.3 18.2.5 Hotfix Bundle Coding/Logic error

18.2 18.2 Configuration Change Performance Issue

18.2 18.2 18.2.5 Hotfix Bundle Coding/Logic error
18.2 18.2 18.2 Hotfix Coding/Logic error

18.2 18.2 Configuration Change Coding/Logic error

18.2 18.2 19.1.1 Product Release -NA-

18.2 18.2 Hotfix Coding/Logic error

17.2 17.2.0.2 Configuration Change Server Configuration Issue

18.2 18.2 Configuration Change Boundary case scenario

18.2 18.1.0.7 Configuration Change Server Configuration Issue

18.2 18.2 18.2.5 Hotfix Coding/Logic error

18.2 18.2 18.2 Data Correction Script Boundary case scenario

18.2 18.2 18.2.3 Hotfix Bundle Coding/Logic error

18.2 Configuration Change User Error

18.2 18.2 18.2.3 Hotfix Bundle Coding/Logic error

18.2 18.2 Configuration Change Server Configuration Issue
18.2 18.2 Configuration Change 3rd Party Defect
18.1 18.1.0.7 Configuration Change 3rd Party Defect

18.2 18.2.3 18.2.3 Configuration Change Server Configuration Issue

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 18.2 18.2 Fixed -NA-

18.2 18.2.2 18.2.3 Hotfix Bundle Coding/Logic error

18.2 18.2 18.2.3 Product Release Missing Requirement
18.2 18.2 18.2.2 Hotfix Bundle Coding/Logic error

18.2 18.3 Product Release Performance Issue

18.2 18.2 Configuration Change Server Configuration Issue
18.1 18.1.0.7 Done User Error

18.1.0.7 Configuration Change -NA-

18.1 18.1.0.6 Configuration Change -NA-

18.1 18.1.0.7 3rd Party Bug 3rd Party Defect

18.2 Configuration Change Invalid Configuration
18.1 18.2 18.3, 18.2.5 Hotfix Bundle Functional Definition Gap

18.1 18.1.0.6 Configuration Change -NA-

17.2 17.2.0.5 Configuration Change Invalid Configuration

18.1 18.1.0.6 18.3 Product Release 3rd Party Defect

18.1 18.1.0.6 Customer Error User Error

17.2 17.2.0.5 Done Design Gap/Limitation

17.2 17.2.0.5 Done Data specific issue

17.2 17.2.0.5 18.1.0.2 Hotfix Bundle Coding/Logic error

17.2 17.2.0.2 Customer Error Coding/Logic error

17.1.2 17.2.0.2 17.1.2 Customer Error User Error

17.1.2 17.2.0.2 17.2.0.2_1 Hotfix 3rd Party Defect

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