ORGANIZATIONAL BEHAVIOR

Organizational Culture

Shinta Dewi Sugiharti Tikson, S.E., M.Mgt.

 Organizational Culture
The set of shared values, beliefs,
and norms that influences the way
employees think, feel, and behave
toward each other and toward
people outside the organization.

A system of shared meaning held

by members that distinguishes
the organization from other
organizations.
Seven Primary Characteristics of Organizational Culture
How Organizational Cultures Have an Impact on Employee
Performance and Satisfaction
 Factors Shaping Organizational Culture

Founders and Leaders

Characteristics of The Nature of the Design of Organizational

People Within the Employment Organizational Ethics
Organization Relationship Structure
Do organizations have Uniform How Employees Learn Culture
cultures?
Dominant Culture: a culture that Socialization
expresses the core values that are shared by
a majority of the organization’s members.
Stories
Core Values: the primary or dominant
values that are accepted throughout the
organization. Rituals
Subcultures: minicultures within an
organization, typically defined by Symbols
department designations and geographical
separation. Language
Strong Culture: a culture in which the
core values are intensely held and widely
shared.
Creating an Ethical Organizational Culture
 Creating a Positive Organizational Culture

Building on Employees Strength
Wouldn’t it be better to be in an
organizational culture that helped
you discover your strengths and
learn how to make the most of
them?
Rewarding More Than Punishing
Part of creating a positive
organizational culture is “catching
employees doing something right.”
Emphasizing Vitality and Growth
Supports not only what the
employee contributes to
organizational effectiveness but
also how the organization can
make the employee more
effective—personally and
professionally.
 Global Implications
Organizational cultures often
reflect national culture
B
C The management of ethical behavior is
A one area where national culture can
rub up against corporate culture.

Employees need to be culturally

D sensitive.

Culture creates Culture foster a

Culture as an
sustainability climate of creativity
asset
and innovation
 Video Observation

Watch a video on YouTube:

The Zappos Family - How They Work
https://www.youtube.com/watch?v=axlWBn7YQA4

Link will be provided in Sikola.

After watching the video, answer these following questions:

1. What are the common characteristics of Zappos culture?

2. What are the core values of Zappos culture?
3. Do you think Zappos has a strong culture?
DEADLINE: dikumpul paling
Your answer should be in the form of analysis by lambat hari Rabu pada
incorporating theories in your analysis. pekan 14 pukul 12.00 siang.
 Case Study Analysis
How A New CEO Transformed Ford’s Culture

After reading the case study, answer these following

questions:

1. What are the common characteristics of Ford's culture?

2. What are the core values of Ford's culture?
3. Do you think Ford has a strong culture?

Your answer should be in the form of analysis by

incorporating theories in your analysis.

DEADLINE: dikumpul paling

lambat hari Rabu pada
pekan 14 pukul 12.00 siang.