QUIZ

Name: Date:

IDENTIFICATION (2 points)

1. It’s like a central hub. It stores all of your business information, including guest
details, revenue, waivers, forms, invoices, inventory, staff, partners, and more?

2. It provides travel and tourism-related services to the general public on behalf

of accommodation or travel suppliers.

3. Online booking system is software which allows a potential customer

to ________ for an activity or service directly through your website.

4. They use the services of the major computer reservations systems, also known
as global distribution systems (GDS)?

5. Anytime anywhere it’s always available for purchase.

6. An individual/firm or corporation which is commonly known as?

ENUMERATION

What are the process of buying a plane ticket? ( 1 points each)

ESSAY (10 points)

1. In your own words, why travel agency is known as an ‘image builder’ of a

country?

2. In your own words, discuss the difference of travel agency and online
booking system, in terms of its pros and cons? Which is better for you?

3. In purchasing air ticket there are pros and cons. Give at least 3 of each in
booking by travel agency and by online booking and explain.