REVIEW-1

AGENCY BUSINESS

INTRODUCTION

• Agency is the relation based on an express or implied agreement whereby one

person, the agent, is authorized to act for another, his principal, in transaction

with third parties.

• The basis of agency is found in the legal maxim (qui facet per alum per se)

which means ‘He who does through another does by himself’.

• An agency business is a company that provides a specialized service to their

clients. Often, agencies act on behalf of another company, group or individual

to manage a segment of their business.

• Mauricio Unmask is the founder and CEO of the agency, a billion-dollar

brokerage that utilizes world-class technology and innovative marketing

strategies to assist and their clients in achieving their real estate goals.

• An agency refers to a relationship comprising two parties, where one party,

called the agent, represents the other party, called the principal.

• An agent is usually hired the principal to perform an act or service on his

behalf.

• In an agency you’ll have exposure to new techniques and greater access to

resources to stay on top of them.

• Agencies often take on a wide variety of clients in lots of different industries

and have the chance to work on many different types of campaigns.

1
INDUSTRIAL PROFILE

 We are IATA accredited air travel agency. We make your travel economical,
safe, fun, informative, comfortable & memorable.
 We feel obliged to introduce our ambitious venture "TQ fly travels as an
entity which takes care of any tour & travel requirements of its estimated time
at global level. Since inception, in 2018, we are IATA accredited travel
agency.
 TQ fly travels has been venturing into new geographic arena and making
utmost effort to make the best deal available to its clients.
 TQ fly travels is a one-stop enterprise that offers the complete range of travel
related services. Superior knowledge, efficient planning, and the ability to
anticipate & resolve potential problems along the way are the reason behind
our success.
 Travel is not about riding on buses, flying on airplanes, or booking hotels, but
travel is all about the unforgettable feelings and memories you bring back with
you.
 Experiencing and exploring new destinations, visiting family and meeting new
people. At TQ Fly Travels, we strive to be the most professional and customer
responsive travel agency.
 We believe that superior quality service is the most important thing we sell, as
we seek to provide our customers with positive travel experiences delivered
with a sense of warmth, friendliness, individual pride and Company Spirit. We
thank you for believing in us by giving you.

CHALLENGES ASSOCIATED WITH THE TRAVEL AGENCY

 Unstable Labour Market.
 Oil Pricing.
 Post COVID Pandemic Travel Apathy.
 Social Media Deterioration
 Dynamic Pricing
 World Events.
 Managing Clients and Global COVID Restrictions and Protocols.
BUSNESS/COMPANY NAME & ADDRESS

2
  Company name is TQ Fly Travel agent. the Managing Director Mis. Parvin Begum.
 Phone : 097916 95333
 Website: WWW.TQFLYTRAVELS.COM
 Email :tqflytravels.puducherry@gmail.com

Address : No. 38, Chetty

street (1st Floor),
Opposite Chetty kovil,
Puducherry – 605 001.

Fig 1.1

Fig 1.2

SLOGAN
“YOUR HYAPPINESS IS OUR SATISFACTION”

BRANCHES

 Main branch is Chennai.

 Office in Pondicherry.
 New branch in panrutti.
 Another branch is Chirkazhi.

3
EXECUTIVE DIRETOR

Mis. Parvin Begum

11 years of international travel, tourism, and hospitality experience, spanning positions

in operations, marketing.

Travel stared on 2018

IATA approved in 2018

Fig 1.3

APPROVAL AND RECOGNITION FOR THE TRAVEL AGENCY

 To receive approval, the agency must be open for business and activity selling airline
tickets, while waiting for approval; it can obtain tickets from the airlines on a cash
basis.
 When the appointment has been received, the agency can apply to receive
commissions retroactively.
 To open officially, a travel agency must be appointed, or approved by industry
conferences. The main conferences are IATA, TAAI, and GSA.
 The following are special requirements for recognition as travel agents have been
prescribed:
 Agency has been approved by IATA.

4
BUSINESS INFORMATION

Fig 1.4

 TQ Fly Travels in White Town, Pondicherry

 TQ Fly Travels in Pondicherry is one of the leading businesses in the Domestic Travel
Agents.
 Also known for Travel Agents, Car Rental, Tour Operators, Railway Ticketing
Agents, Tour Packages, Online Passport Agents, Air Ticketing Agents, Bus Ticketing
Agents and much more.
 Find Address, Contact Number, Reviews & Ratings, Photos, Maps of TQ Fly
Travels, Pondicherry. Exploring new places is on everyone's bucket list.
 However, many people find it difficult in choosing the right destination or preparing
the right itinerary.
 This is where Travel Agents come to our rescue. A travel agent's main responsibility
is to assist clients in making travel arrangements, which may involve hotel
reservations, sightseeing, ticket booking, restaurant recommendation, etc.
 If you are seeking help with your travel plans to your dream destination, we
recommend you to contact TQ Fly Travels in White Town, Pondicherry.
 They provide the best services such as Hotel Bookings, Corporate Travel, Sight
Seeing Planning, School and College Trips Organizer.

5
ACTIVITIES AND FUNCTION

 International and Domestic Ticketing

 Documentation Process
 Package Tours
 Cargo handling
 Foreign exchanges
 Conference and other related services.

MAJOR DEPARTMENT AND ITS FUNCTION

TQ Fly travels have various departments and their functions are as follows.

 Reservation booking
 Documentation Section
 Foreign exchange department
 Tour package
 Cargo Section
 Trade Fair

Fig 1.5

6
RESERVATION DEPARTMENT

Reservation Department has two sections. Domestic and international reservation

has made by using CRS system. The tickets are booked by the help of CRS. The ticket sari
booked by using CRS system. The CRS name is Galileo.
Green Mint Tours and Travels used this CRS and booked the domestic and
international tickets. This CRS makes the reservation job very easy.

The reservation executive applying code words and the computer displays all
information about ticketing models. A few numbers of international airlines come under
domestic easily.

 Two Type of ticket are used by this travel agency.

1. Paper ticket
2. E-ticket

Paper ticket is getting with the help of Printer.

E-Ticket is getting by the net connection.
This is another section which deals with the reservation of transport and
accommodation. This section is conversant with all the airlines’ timetables the air fare for
different distances and hotel accommodation and the tariff charged.
It notes down all the details of program. This information recorded on a specially
printed sheet of paper. Thereafter, a suitable travel plan is drawn giving suitable flight
connection with arrival/ departure timings and place of stay.

Fig 1.6

7
LOCATION AND OVERVIEW:

Established in the year 2019, TQ Fly Travels in White Town, Pondicherry is a top player in
the category Domestic Travel Agents in the Pondicherry.

This well-known establishment acts as a one-stop destination servicing customers both local

The belief that customer satisfaction is as important as their products and services, have
helped this establishment garner a vast base of customers, which continues to grow by the
day.

In Pondicherry, this establishment occupies a prominent location in White Town. It is an

effortless task in commuting to this establishment as there are various modes of transport
readily available. It is at Chetty Street,, Near Chetty Kovil (Mission Street Cutting), which
makes it easy for first-time visitors in locating this establishment.

It is known to provide top service in the following categories: Travel Agents, Car Rental,
Tour Operators, Railway Ticketing Agents, Tour Packages, Online Passport Agents, Air
Ticketing Agents, Bus Ticketing Agents.

TQ Fly Travels in White Town has a wide range of products and/or services to cater to the
varied requirements of their customers. The staff at this visitors in locating this
establishment.

Fig 1.7

8
 Fig 1.8

PRODUCTS AND SERVICES OFFERED:

TQ Fly Travels in White Town has a wide range of products and/or services to cater to
the varied requirements of their customers.

The staff at this establishment are courteous and prompt at providing any assistance.

They readily answer any queries or questions that you may have. Pay for the product or
service with ease by using any of the available modes of payment, such as Cash, Credit Card,
Debit Card, G Pay, IMPS, NEFT, RTGS, UPI, Visa Card, Phone Pe, Paytm, Cheque. This
establishment is functional from 09:30-15:00- 13:00-19:30.

Please scroll to the top for the address and contact details of TQ Fly Travels at White
Town, Pondicherry.

w
Fig 1.9

9
SUGGESTIONS

 The following listed out Suggestions can be considered for future development and
progress of the travel agency.
 Complaints and Suggestions should be deal very seriously.
 The number of staffs should be increased in ticketing section.
 The French knowledge of the staff should be improved.

CONCLUSION

In this report, I have tried to study all functions of the TQ Fly Travels. It is divided into
five chapters which contains with detailed study of every department of the TQ fly Travels
and also observed the behaviours of foreign and north Indian customers in my training days,
I have observed the major departments such as Intercity VISA stamping & Medical Passport
Processing (New & Re-issue) Travel Insurance Bus Ticketing, Package Tour,
Documentation, etc.

Each and every staff of the TQ Fly Travels helped me to learn the daily activities of the
travel agency and also, I have improved my communicative skills, I have spoken with many
foreign tourists and also learned knowledge about tourism and travel management.

Fig 1.10

10
 REVIEW-2

PAPER CUP

INTRODUCTION

 A paper cup is a disposable made out of paper and after lined with plastic or wax
prevent liquid from leakage out or soaking by paper. Paper cups are made from
renewable resources. The cups should be made from food grade paper which is
hygienic in nature.

 It is capable for holding both hot & cold liquid for longer time. The uses of paper cups
have wide range, Give the rapid changes in lifestyle; it is the right time to enter the
consumer segment to popularize the home consumption of paper cups.

 There are several inherent advantages in using Paper Cups as compared to cups of
other materials These Paper Cups are gaining popularity across the globe as a
beautiful and stylish way of minimizing exposure to food borne infections.

 Piper Cups have numerous advantages like, they are manufactured in a very simple
process using Food Grade Raw Materials with least waste and are easiest to recycle.

 They are ideal for individual servings at all kinds of parties, functions, picnic
occasions, marriages, chat, tea & food joints, etc.

 Non- toxic in nature, the shapes and surface-designs on these paper cups are attractive
and present an inviting look.

11
 Fig 2.1

 This paper cups are being used of drinking Tea and Cool Drinks. The paper cup finds
extensive use in Rath ways, Functions, Festivals, Hotels, Meetings, household
appliances, and domestic applications.

 Our product ranges from 50 ml to 250 ml, this cup manufacturing unit will be set up
as a small-scale unit.

 Now our people and government have the awareness to control the pollution and all
are engaged tu use the eco-friendly products. Each plastic cup can take 50-80 years to
decompose and that are ruining the nature as well human lifetime.

 As there is a good production of instead of plastic cups, weight less as well as easy to
carry all vendors, mainly no environment pollution, increase the demand of paper
cups, user customer are to be encouraged in the modern days.

Fig 2.2

12
INDUSTRIAL PROFILE

 The global paper cups market is expected to reach US$ 10 billion in 2023 and is
likely to record a CAGR of 4.4% between 2023 and 2033. The market is projected to
reach a valuation of US$ 14 billion by 2033.

 The market is expected to showcase a positive growth rate throughout the evaluation
period. A report published by Future Market Insights anticipates that paper cup sales
are expected to increase between 2023 and 2033.

 The hot beverage cups segment is projected to lead the global market with a high
preference for tea and coffee, as well as changing lifestyles of millennials. The paper
cups industry is estimated to create an absolute dollar opportunity of US$ 4 b from
2023 to 2033.

 The global paper cups market witnessed a CAGR of 4.0% during the historical
period from 2018 to 2022. It reached a market valuation of US$ 6.9 billion in 2018
and reached US$ 9.6 billion in 2022, in comparison with the current forecast period
which is expected to reach US$ 10 billion in 2023 and is projected to reach a
valuation of US$ 14 billion by 2033.

 Paper cups like paper baking cups and paper ice cream cups, etc. are disposable cups
that are made up of paper and coated with plastic or wax material to avoid leakages.
Paper cups are environmentally friendly alternatives for plastic cups that are used in
restaurants and food service applications.

Fig 2.3

13
Based on wall type, the market can be segmented into the following:

 Single wallpaper cups.

 Double wallpaper cups.
 Triple wallpaper cups.

THE CUP SIZE CAN BE SEGMENTED AS FOLLOWS:

 Small
 Medium 
 Large

Fig 2.4

IT FINDS APPLICATION IN THE FOLLOWING:

 Tea and coffee.

 Chilled foods and beverages.
 Others.

THE END-USES IN THE PRODUCT INCLUDE THE FOLLOWING:

 Coffee/tea shops.
 Fast foods shops.
 Offices, educational institutes, and multiplexes.
 Supermarket (food courts).
 Others.

14
FULLY AUTOMATIC PAPER CUP MACHINE

 Output: 50-60 pieces/minute.

 Cup size: 50 ml to 340 ml.
 Bottom diameter 52.80 mm & 45 mm Weight of Machine: 2000 kg.
 Power Requirement: 3.5 kw three phase.
 Paper thickness-150 gsm to 350 gsm.
 Paper used-Single side pre coated paper.
 Machine dimension-2800mm*1400mm*1700mm.

Fig 2.5

15
MANUFACTURING PROCESS

1. The general structure of paper cup manufacturing is composed of three stages. They
are:
2. The First stage mainly finishes transmission of the paper cup's side wallpaper, shaping
side wall and transferring them to the second stage after shaped.
3. The Second stage transmission of the cup-bottom paper, shaping cup-bottom, joining
the shaped side wall and cup bottom, automatic transmission and discharging of the
shaped cup and curling the shaped cup's edge.
4. The third stage: mainly includes 45-degree angles separating, preheating, curling
bottom, curling rim and so on mechanisms, which are the important parts in finishing
paper cup.

Fig 2.6

16
MARKET POTENTIAL

A wide range of paper cups are now produced and marketed in India. The paper cups
are reckoned to be a high potential business for India. Manufacturing Paper Cups is the
purpose of satisfying needs and wants of Consumers is the market place. Developing a
strategy for delivering an effective combination of food grade quality and cost-effective
features for consumers within the target market is done.

The prospects of paper cups depend on the value of customers who utilize it. But in our
country paper cups are used by all the people as it is easy to use, hygienic and eco-friendly
Hence, the per capita consumption has increased and the demand for it is recognized.

Fig 2.7

PAPER CUP LICENSE REGISTRATION

 First of all determination of form of business. And accordingly, register the business.

 Apply for the Trade License/ Factory license from the Municipal Authority.

 Additionally, apply for MSME Udyog Aadhaar online registration,

 Obtain the GST registration.

 Fire /Pollution Registration as required.

17
  Choice of brand name of the product and secure the name with Trademark if required.

Fig 2.8

BUSNESS/COMPANY NAME & ADDRESS

The Company name is Jp paper cups.

8072106095

No. 42 43 44
charumathi nagar
Sedarapet Pondicherry
8072106095

Geographical location screenshot

Fig 2.9

18
HISTORY OF THE COMPANY

The company was founded in March 2005, initially distributing within the United Kingdom from the home
of managing director Mark Woodward. Despite the onset of the global recession in late 2007, the company
has sustained a fifty percent growth in trade year-on-year since its foundation, resulting in the creation of
its European sales office in Clitheroe nestling in the Ribble Valley and the twofold expansion of its sales
and marketing team.

Disposable paper cups have been printed and distributed by the Paper Cup Company for a large number of
purposes, including coffee to go, cold drinks, vending, sampling and retail, as well as for medical and
industrial uses.

The company has produced high volumes of paper cups for major British companies and organisations,
including the likes of Nestle, Robinsons, Land Rover, Butlins and Liverpool Football Club.

INTERNATIONAL GROWTH AND EXPANSION

European Sales Office in Clitheroe

In addition to its domestic growth, The Paper Cup Company has built up a solid European
customer base in France, Belgium, Germany, Denmark, Norway, Sweden,
Finland, Latvia, Poland, Moldova, Greece and Italy, as well as providing paper cups to
nations further afield including Egypt, Bahrain, Saudi Arabia and the United States.

The company’s base in China started manufacturing hot drinks paper cups in most of the
common sizes in 2007 and has since diversified into producing cups for cold drinks. These

19
are distributed across the world from the Port of Ningbo, one of the busiest maritime hubs in
mainland China.

Owing to its continued growth both in the United Kingdom and abroad, a European
manufacturing unit has been opened in Lancashire England.

SUGGESTIONS

• First, I would like to suggest to do computerized system for leave and permission
records for NAPS trainees which time taken for that manual work for 2-3 days

• Second , I suggest to do payroll for employees on advanced excel sheets.

CONCLUSION

The project describes the scope and viability of the agency business and mainly
how he faces challenges till now because globalisation and rapid technological developments.
The project determines his vision statement for next five years by the way of his analysis of
demand as well as competitors’ action which are the main reason behind it of still running his
agency. So, in all ways, we can conclude the project is technically and socially viable and
commercially too.

20
 Fig 2.10

REVIEW-3

21