8262 Dect handset

Maintenance Manual

8AL90326ENAAed01
December 2015
8262 Dect handset Maintenance Manual

Contents

1. ABOUT THIS DOCUMENT............................................................................ 3

1.1 AUDIENCE .............................................................................................. 3

1.2 IMPORTANT NOTE: ..................................................................................... 3
1.3 ABBREVIATIONS: ....................................................................................... 3
1.4 REFERENCES/RELATED DOCUMENTATIONS: ........................................................... 3

2. HANDSET - SERVICE MENU MANAGEMENT ....................................................... 4

2.1 SERVICE MENU ......................................................................................... 4

2.2 SERVICE MENU PARAMETER DEFINITIONS .............................................................. 4

3. HANDSET – SERVICE LEVEL 1 - TEST MENU MANAGEMENT ................................. 14

3.1 SERVICE LEVEL 1 TEST MENU ........................................................................ 14

3.2 SERVICE LEVEL 1 TEST MENU PARAMETER DEFINITIONS ............................................. 14

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1. About This Document

This document describes the features available through the Service Menu, in the 8262 Dect
Handset. We describe how to operate the handset without going into details of its
operations features. Complete description of operations features is addressed in a separate
document.

1.1 Audience

This maintenance manual is dedicated for people who are in charge of the support of the
8262 Dect handset, (Technicians, system administrators, field experts…)

This document is not dedicated for End User.

1.2 Important note:

This document is available only in English version.

1.3 Abbreviations:

Term Description
BP Business Partner
DAP DECT Access Point (IP Dect)
base (IBS or RBS)

1.4 References/Related Documentations:

DECT and IP-DECT Engineering Rules and Site Survey Kit Manual (8AL_90874_USAA)

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2. Handset - Service Menu Management

This section describes how to use the feature “Service Menu” available only to vendors and
developers of the handset.
The document will also describe some options available in the Service Menu.

2.1 Service Menu

This menu is normally used to reveal features not used/seen by the end-user. By means of a
special key sequence a special service menu can be accessed. This service menu enables
some special features like Master reset, Site survey mode, Handset logs, Status, IPEI, Demo
mode, Wideband and Test Tone.
To access the service menu, do as following step:

STEP 1 Click on Menu in idle mode > Type *7378423* (mnemonic: *SERVICE*)
from the keypad to display the Service Menu

2.2 Service Menu Parameter Definitions

The Service Menu is not for end users – only installers and suppliers.

Master Reset
This feature allows the user to clear all settings to default, including registration and brings
Handset to normal condition and initial state.
Valid inputs: Yes or No

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The display will no show ”Please wait….” and handset will restart and initial state will be
shown in the handset:

Reset user data

This feature allows the user to clear the settings to default, without clearing the
registration. Same function as the Reset Settings in the settings menu. Please not that it
does not reset the Alarm settings and it does not clear local contacts / calendar
appointments.
Valid inputs: Yes or No

Site Survey Mode

This feature allows the user to enable the site survey. When Site survey is enabled, it will be
enable until it is disabled or the phone is restarted.
Valid inputs: On or off

This sets the handset in a state to list all visible bases around it and/or chained to the same
base station(s). Handsets in site survey mode can display up to 5 other bases with the
strongest signal strength.

In Site Survey Mode the handset MMI shows the RFP (including slave RFP) to which the
handset is locked to and the corresponding signal strength (RSSI).
Valid Inputs: On or Off

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Legend for the site survey:

Line1:
Lock State | Frequency | Slot | Base RPN locked | Quality index | Slow/Rapid Measurements
Line2:
RPN (for 5 handsets)
Line3:
RSSI (for 5 handsets)
Line4: A field
CRC error | X field CRC error | Z field CRC error | No Lock / Lock to: base number
Line5:
RPFI (in hex) | Base RPN locked | Fading.

Parameter/Line Description
RPN The line contains the list of base stations identified by the handset as
RPNs of the bases in respect to the signal strength values below. Up to
5 RPNs can be displayed.
-dBm This indicates the actual signal strength information (RSSI) to the base
(Signal Strength) station the current handset is locked to and additional RFPs visible.
RSSI unit is -dBm. The RSSI value increases the closer the base is to the
handset.
If the base could not be detected, the RSSI value will decrease and
after a while the entry will be deleted, if e.g. the dummy-bearer
position has changed or the RFP is unreachable.

See "survey_doc_DECT_AGAPdm09011b0280086533.pdf" to explain additional lines of the site

survey.
Note:
- Long press on * key: Slow/Rapid measurements
- Long press on # key: No Lock / Lock to base

Note : For more detailed information, please refer to “DECT and IP-DECT Engineering Rules
and Site Survey Kit Manual (8AL_90874_USAAed01)”

The site survey will be in front of the normal the normal display, using the top third of the
display area. It will be shown in all modes, idle, conversation or ..

The Site survey can freeze the result, it can be hidden for the user and be unhidden.
This is controlled via the side function key.

1. Press: Result is frozen and a “P” is shown to left upper corner

2. Press: Site survey display is now hidden
3. Press: Back to normal view

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Screen shots – after side function key press

There is 1 additional screen by pressing volume keys.

Vol - additional screen with RFPI
Vol + back to the initial screen

HS Logs
The HS log is a debugging feature that allows the user to retrieve low level interesting
messages from the handset.

The logs is divided into 4 submenus

 Power
o Number of resets.
o Number of new battery insertions.

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 Network (Not stored on in EEprom)

o Number of out-of-lock events, where the protocol has sent an “out of lock”
indication to the application layer.
o Number of CC-REJECT-IND, when a CC connection fails to be established.
o Number of successfully released calls, where CC-RELEASE-IND has been
received by the handset.
o Number of LOCATE-REQ-REJ events:
 System: Number of locate rejects which are actively coming from the
PBX.
 Other: Number of locate rejects which are due to timeouts or failed
mac connections.
o Number of base-to-base handovers

 OS
o Highest usage of Heap memory.
o Highest number of OS mails queued.
o Error log
o Assert log
o

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The logs is described in the table below

HS Logs Description
Log error These are debug error logs retrieved from the PP log file. The last log
retrieved is formatted into:
Error: Log event error code. Valid value is 0000 to FFFF (in Hex).
Line: Location within the software code which triggered this error. Valid
value is 0000 to FFFF (in Hex).
Address: Register bank and/address from which error occurred. Valid value is
00000000 to FFFFFFFF (in Hex.)
Timestamp: Date and Time when the log error event occurred.
Log Assert This reports of the function/exception handler that run after an erroneous
state in handset operation.
Next assert ID: Immediate exception handler ID to be run when a specific
error occurs. Valid value is 00 to FF (in Hex).
Assert address: Register bank and/address where an exception handler is
executed as a result of the error which occurred. Valid value is 00000000 to
FFFFFFFF (in Hex.)

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Status
This provides the present condition of the handset and the base station to which the
handset is locked to.
Some of the information available in this mode is described in the table below (this
information is updated during location request update from the DECT system).

Parameter Description
SW Version Software presently installed in the handset.
Nomenclature: Version Date Stamp
(for e.g.: 55.80 Branch: 0002
00.21 01-07-2010 00:00).
HW Version Current hardware module used in the handset, V5R2 where V5 is the
PCB Version and R2 is the Schematic version
D: 1.2 is the display driver used in the phone
DECT Band Operating frequency of system. DECT band includes US, EU, SA, N/A
options.
MODIC Show the used MODIC, can be 8262 MODIC or 8232 MODIC
System This is the system the handset is registered at, can be OEX TDM, OXE
IPDECT, OXO TDM and OXO IPDECT
PARI Show the PARI
PLI Show the PLI of the system
Battery Level Current handset battery energy level (in %).
Charging status Show latest charge cycle status
IPEI: Unique identifier of the handset
RSSI: Current Rssi level of the handset
Power Level: Current power level of the handset in dBm
Frequency: Operating frequency range of the handset
Mode: This shows the current DECT mode the handset is configured to
use. The mode is automaticly detected based on the carrier
channel and carrier offset and how it match the actual carrier
frequency. There are 3 modes:
INT, OTHERS or Unknown
Free memory: Number of bytes currently not used by the handset

INT: This is ether EU_DECT or MALAYSIA_DECT

OTHERS: This is either US_DECT, SA_DECT, TAIWAN_DECT, CHINA_DECT,
THAILAND_DECT or BRAZIL_DECT
Unknown: UNKNOWN_DECT_MODE

The different XX_DECT modes are:

 China DECT is 10 frequencies from 1902.528 to 1918.080, normal output power.
 SA DECT is 10 frequencies from 1911.168 to 1926.720, normal output power.
 Taiwan DECT is 8 channels in the EU DECT, channel 2-9. Normal output power.
 Thailand DECT is 3 channels on the frequencies 1902.528, 1904.256 and 1905.984 MHz.
Normal output power.
 Malaysia DECT is 5 channels in the EU DECT band, channel 5-9. Reduced output power, 20
dBm.
 Brazil DECT is 5 channels on the frequencies 1911.168, 1912.896, 1914.624, 1916.352 and
1918.080 MHz. Normal output power.

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Charge Status modes:

The Charge status has the following states:

1. Charging OK

2. Warning Low Voltage, this indicate that the supplied to the charger / handset during
charging is too low, and therefore the capacity on the battery cannot be guaranteed
to be 100%

3. Warning timeout, this indicates that the charging did never complete, before the
timeout is reached, e.g. if the charging current is too low.

4. Warning temperature low (or temperature high), this indicate that the charging has
been stopped (or never started), because the temperature is ether too high or too
low, e.g. if the charger is placed outdoor

IPEI
The IPEI (International Portable Equipment Identity) is a unique identification of portable
part (handset) and DECT Repeater. The IPEI is formatted and displayed in Hexadecimal,
Decimal, and Octal formats

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Demo mode
The demo mode disables the screen saver, so be aware of that when this mode is enabled
battery consumption will increase.

Wideband
When Wideband mode is enabled (On) the handset support G722 codec, but to ensure
Wideband audio remember to enable the codec in base station as well. When Wideband is
disabled (Off) Narrowband codec are used, the option Prefer is not supported at the
moment.

Test Tone on OK key

When this feature is enabled (On) a 1 kHz test tone can be put into the audio streaming,
e.g. when a call has been established press the center key of the handset (where this
feature is enabled) and the test tone is streamed through to the counterpart handset.

This feature only works if the handset is registered in GAP mode. In AGAP mode the handset
will press on the OK key will enquiry a call

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Handover Criteria
Change the handover criteria for the HS. In AGAP the handset receives information to set
the handset in either “Normal” or “Noisy” mode, if one of these modes currently selected in
the handset the value is updated to the new value. The “Enhanced” value cannot be
overwritten by the PBX. Using this mode the system operator can overwrite any value sent
to the handset by the PBX.

Central Directory
Enables and disables the central directory feature available on certain DECT systems. This
allows the handset to initiate a central directory call when entering central directory menu.
If the DECT system does not support central directory it is recommended to turn this feature
off.

Bluetooth

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3. Handset – Service level 1 - Test Menu Management

This section describes how to use the feature “Production test Menu” available only to
vendors and developers of the handset.

3.1 Service level 1 test Menu

This menu is used by production to test that the hardware (Keypad, display etc) is working
as expected. By means of a special key sequence a production test menu can be accessed.
To access the Production test menu, do the following step:

STEP 1 Click on Menu in idle mode > Type *8378* (mnemonic *TEST*) from the
keypad to display the Production test Menu

3.2 Service level 1 test menu Parameter Definitions

The Service Menu is not for end users – only installers and suppliers.

Display test
Test if there are any pixel errors in the display. Will automatically switch between the
different colours and await user feedback at the end.

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Keyboard test
Tests if all the keys are working as expected. The user is requested to press all the keys on
the HS for this test to pass. When the key is working as expected the red square will become
green.

LED test
The LED test consists of two parts. First the backlight on the display and the keypad tested
and afterwards the (Red/yellow/green) LED is tested and finally the speaker key LED.

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Vibrator test
Tests if the vibrator of the HS works.

Battery test
Tests if the Handset is inserted into the charger (cradle) or removed from the charger.

Audio test
The Audio test consists of several sub tests. In the following these will be described.

Earpiece tone test

A 1000 Hz tone generated in the earpiece.

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Speaker tone test

A 1000 Hz tone generated in the speaker

Headset tone test

A 1000 Hz tone generated in the headset, a headset should be inserted into the HS at this
point in time.

Audio loopback test

Test is the audio paths are working as expected. First the headset is test, then the speaker
and finally the earpiece. The user is expected to generate some inputs in the microphone of
the HS and verify that the input is outputted in the tested device.

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SD card test
Reads data from the SD card and presents them to the user. Data could be manufacture,
card size etc.

If no card is inserted, the following screen shot will ve shown:

Bluetooth test
In the Bluetooth menu it will be possible to see a status indication and RSSI information. The
OK and Fail status is based on the threshold and the actual RSSI measure shown in the
menu. If above threshold the screen will show OK.

Man Down
In this menu, the accelerometer measurements can be read out.

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SW info
This menu will read out the version of the SW

DECT Mode
See description in section: service menu => Status

Production data
This is the important production data of the handset.
BB Status: 0x01, RF Status: 0x02 and Scan status :0x01 is the only valid values for a handset
that has passed all production test.
Prod date (YYYY-MM-DD): 2012-10-23
Model Var:0x00 (If any new variation of the handset, the variation will get a new variant ID)
PCB version and SCH version is the HW Version
PCB Version is the Vx and Schematic version is the Ry in the HW version: VxRy

Provider test
Reads the MMI provider and System provider EEprom fields and presents them to the user.
Used to verify that the Handset is configured to the right customer.

0x60 Alcatel GAP

0x61 Alcatel AGAP

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Ex-factory default
This feature allows the user to clear all settings to default, including registration and brings
the HS to normal condition and initial state.
Valid inputs: Yes or No

Note: There is no difference between Ex-factory default and master reset.

Legal notice:
The information presented is subject to change without notice.
ALE International assumes no responsibility for inaccuracies contained herein.
Copyright © ALE International 2016.

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